EJ Feb 2015 Web Issue.indd

February 2015
Volume 15, Number 7
Please take one
Overview of 14 PEI sectors/industries + more
2015 looks promising for PEI
Construction / Road & Bridge sector
by Stacy Dunn
here are 1,179 construction and road and bridge building businesses on PEI, according to the
2013 Statistical Review. As of October 2014, 5,900 people worked in the sector, up from 5,400 earlier
in the year, according to the Statistics Canada Labour Force Survey.
Road & Bridge Building
Road builders and heavy construction companies
on PEI are responsible for paving, bridge building,
waterline, sanitary, and storm sewer construction.
Many handle demolition and snow plowing as well.
The PEI Road and Bridge Builders & Heavy
Construction Association has 18 regular members
and 75 associate members.
“Some members have said that 2014 was a better
year than 2013, which they said was slow,” says
Ross Barnes, Executive Director, Construction
Association of PEI.
The province’s Capital Budget Projections for 20152016 has earmarked $5 million for bridges, and
$25 million for national and connector highways.
Provincial paving will receive $5.5 million.
“The funding total is $35.5 million,” says
Joe Murphy, Executive Director of the association.
“That number is $8 million more than the road
and bridge sector had to work with in 2014. It’s
an improvement over the last two years. The New
Build Canada Fund is helping in part with this
Jobs in demand
“Bridge repair is in demand, so there will be a
demand for heavy equipment operators, truckers and
labourers,” says Joe. “Heavy equipment operators
and mechanics are the most difficult jobs to fill.”
PEI Road and Bridge Builders & Heavy
Construction Association will hold its 53rd Annual
Meeting in February in Charlottetown.
For more information, call 902-894-9514.
Visit www.peirb.ca
The potential for construction projects for 2015
may be helped by the New Building Canada Fund.
Over the next 10 years, the Government of Canada
is committing approximately $440 million to PEI.
The investment includes $277 million under this fund
and an estimated $163 million under the federal Gas
Tax Fund. Another $10.4 billion via the GST rebate
may help municipalities across the country improve
their infrastructure.
“These funding agreements are very welcome. The
signs are encouraging that 2015 will be a decent year
in construction.”
Jobs in demand
“Plumbers, electricians, and foremen are in demand,”
Ross says. “The concern is construction companies
are working with a reduced workforce, and it’s
causing these companies to turn down work.”
Training for youth
The Youth in Trades program is held in
Charlottetown and Summerside. It is a
20-week program for youth ages 16 to 30 who are
unemployed and wish to explore a career in the
trades. The program includes class time and work
Apprenticeship - earn while you learn
In order to enter the apprenticeship program, a
person must:
• Be at least 16 years of age
• Have a high school completion certificate or
• Be working at one of PEI’s 58 designated trades
with a suitable employer
• Other eligibility and allowances may apply.
Most apprenticeship programs take three to four
years to finish. Upon completing an apprenticeship
program, the apprentice is awarded a Certificate of
Apprenticeship and a Certificate of Qualification
with a Red Seal endorsement. In 2014, 133 people
received these certificates.
The trades with the highest number of active
registered apprentices are electrician, carpenter,
welder, plumber, automotive service technician,
and cook. There are 1,100 registered apprentices
on PEI right now. Also, 259 new registrations were
made in 2014.
Last spring, the Atlantic Provinces’ Premiers
agreed to harmonize 10 trades across the region
over the next four years.
“It’s an elaborate strategic effort from the
premiers and federal department Employment
and Social Development Canada,” says Grant
Sweet, Manager of Apprenticeship, a division of
Innovation & Advanced Learning.
“Apprentices in all four provinces in 10 trades will
have access to the same training and certification.
“It’s a way to retain apprentices in the region.”
For more information, contact an Apprenticeship
Training Officer:
• Summerside
- Kenneth MacDougall
• Charlottetown - Alan Large
Visit www.gov.pe.ca/ial/index.php3?number=1027715
Education and Training in the trades
Holland College offers a number of programs to
gain employment in the construction industry.
Visit www.hollandcollege.com/programs/
For more information about construction,
call 902-368-3303. Visit www.capei.ca.
An inside look at “Where the jobs are on PEI” + more…
2015 Blogs
www.employmentjour ney.com
facebook, twitter
Set your sights
on PEI’s Tourism
by Stella Shepard
EI is one of the top tourist destinations in
North America,” says Tourism Minister Robert
Henderson. “Our core strengths like our beautiful
coastline and beaches, our delicious food, and our
unique culture attracts most visitors to our province.”
There are over 400 careers in tourism, including
part-time, seasonal, and full-time year-round
jobs in accommodations, food & beverage, travel,
transportation, recreation & entertainment.
The Island tourism industry creates 15,000 to
17,000 full-time, part-time, seasonal, and year-round
jobs. “We encourage job seekers to experience the
excitement and diversity of a career in tourism,” says
Kathy Livingstone, PEI Tourism Human Resources
Sector Council.
Top 10 things tourism employees say
they like about their jobs:
1. The variety
2. Dealing with people
3. Working with other tourism employees
4. The opportunities
5. Advancement potential
6. Developing skills in demand globally
7. Easy to get started
8. Training opportunities
9. Extra income from tips
10. Creativity
Source - www.discovertourism.ca
Tourism growth on PEI
2014 was a record-breaking year in the tourism industry
on PEI. Early estimates show impressive increases in
the number of visitors and the value of their spending in
2014. Estimates show 1,359,858 people visited PEI, an
increase of 3.8 percent over 2013. Direct spending was
$401,000,000, an increase of 5.1 percent over 2013.
About 88.3 percent of visitors were from Canada, 8.1
percent were from the United States, and 4.5 percent
came from other countries.
“The growth of PEI’s tourism industry will not come
from more Canadian visitors,” says Matthew Jelley,
President of Maritime Fun Group. “For tourism to
continue to grow, we have to make the international
number bigger.”
Matthew, together with his three brothers,
operate Shining Waters, Sandspit, and Burlington
Amusement Parks on PEI, and Magic Mountain
in Moncton. They recently purchased the assets of
Crystal Palace in Moncton.
February 2015
This project is funded in whole or in part by the
Canada/Prince Edward Island Labour Market
2015 Blogs
Five areas of
work within the
tourism sector:
• Accommodations
• Food & Beverage
• Travel Services
• Transportation
• Recreation & Entertainment
Liam Dolan, Owner of The Olde Dublin
Pub and The Claddagh Oyster House
For more information about jobs,
training options on PEI, and more, visit:
• PEI Tourism Human Resources Sector Council
• Tourism Industry Association of PEI
• PEI Department of Tourism and Culture
• Training and certification programs for most
tourism jobs - www.emerit.ca
• More information about training, jobs, and videos
• Tourism Industry Association of Canada
Difficult jobs to fill in tourism:
cooks and line cooks
Liam Dolan was 19 years old when he moved
to PEI from Ireland in 1978. Liam, an ambitious
businessman and a chef by trade, opened
The Claddagh Oyster House in 1983 and
The Olde Dublin Pub in 1985. These authentic
Irish year-round restaurants have been popular
destinations for Islanders and tourists for more
than three decades.
Liam, an international award-winning chef, also
co-owns Peake’s Quay Restaurant & Bar, a
seasonal operation located on the Charlottetown
b Fair
Annual Tourism Jo
Industry Association
Hosted by the Tourism
land (TIAPEI)
of Prince Edward Is
February 18th, 2015
9:00 am – 4:00 pm
Location: Murchison
17 St. Pius X Avenue,
en to be an event that
The Job Fair has prov
e employers and job
is beneficial to both th
seekers alike.
great opportunity for
Employers: This is a
ism industry to recrui
employers in the tour
lly hire new em
interview, and potentia
all in one convenient
an excellent opportuni
Job Seekers: This is
oyers from the to
to meet with 30 empl
over 50 businesses,
industry, representing
jobs, all in one day at
hiring for hundreds of
one location.
A second Tourism Job Fa
April 18th, 2015
10:00 am - 3:00 pm
Location: Stanley Bridge Count
ry Resort
and Conference Centre
For more information about the
job fairs,
contact Debbie Mol at 902-56
6-5008 or
e-mail [email protected]
Visit www.tiapei.pe.ca/tiapei.c
www.employmentjour ney.com
“The food and beverage industry are key players
in the local economy, and employs about 5,000
people Island-wide,” says Liam.
Peake’s Quay Restaurant & Bar employs 120 staff.
The Olde Dublin Pub and Claddagh Oyster House
employ 28 full-time staff and 48 part-time staff.
Liam says the most difficult positions to fill are
cooks and line cooks. “When restaurant operators
can’t find line cooks, they are forced to reduce
their hours of operation.
“It’s unfair to ask cooks to work long extra hours
in the kitchen because of a labour shortage. The
quality of food and service will drop if cooks are
“If I have to close early or shut down for a day, I
am not collecting sales taxes and the government
is losing revenue. Tourists and Islanders are not
getting the service they deserve, and employees
are not getting paid.”
For more information, visit
Visit their facebook page or follow them on twitter.
For the full interview, visit
www.employmentjourney.com and search
Olde Dublin Pub.
For more information about Restaurants Canada,
visit www.restaurantscanada.org
facebook, twitter
Many careers in Healthcare to consider
by Gloria Welton
ealthcare is the prevention, treatment and
management of illness, and the preservation of
mental and physical well-being through the
services offered by the medical and allied
health professions.
Examples of employment in public healthcare
The PEI Labour Market Bulletin for September,
2014 indicated 10,100 people work in healthcare
and social assistance.
There are over 60 job categories in healthcare.
Many of the jobs in each category are in demand globally.
The 2014 Health Careers on PEI Guide is available on-line at
The guide provides detailed
information about salaries,
high school academic and
other requirements, and
educational programs.
For a hard copy of the
career guide or to talk with
the PEI Health Sector
Council about the many
occupational choices,
call 902-367-4460.
Visit www.peihsc.ca
• Electronic Health Information System
• Environmental Health
• Public Health Programs, eg. Dental Public Health,
Public Health Nursing
• Mental Health
• Long Term Care facilities
• PEI Pharmacare
• Home Care
• Acute Care
Some private/public sector careers
• Family Physician
• Registered Nurse
• Pharmacist
• Kinesiologist
• Chiropractor
• Audiologist
• Medical Physicist
• Dentist
• Denturist
• Prosthetist/Orthotist
• Licensed Optician
• Opthamologist
• Naturopathic Doctor
• Addiction Counsellor
• Cardiology Technologist
• Physiotherapist
• Paramedic
• Medical Secretary
• Social Worker
• Licensed Practical Nurse
• Pharmacy Technician
• Registered Massage Therapist
• Podiatrist
• Sonographer
• Medical Radiation Therapist
• Orthodontist (braces)
• Oral & Maxiofacial Surgeon
• Orthopedic Technologist
• Optometrist
• Acupuncturist
• Youth Worker
• Registered Dietitian
• Occupational Therapist
• Medical Device Reprocessing Technician
• Medical Laboratory Technologist
• Health Records Information Management
Discover your future in Healthcare
by Stacy Dunn
edical Laboratory Technology is the
fourth-largest healthcare body in Canada, and
we will see a huge number of retirements of
both medical lab technologists and technicians
in the next few years,” says Kim MacNevin,
who works at the QEH.
“There is flexibility in this occupation. You
can work in different labs – chemistry,
microbiology, hematology (blood) or
histology (tissues). The opportunity for
advancement in the lab is huge, due to the
number of retirements.”
Kim graduated from Mount Allison University
with her Bachelor of Science. Then she
went on to earn her MLT diploma from
New Brunswick Community College. The
length of the program is two and a half years.
Other diploma programs in
Atlantic Canada
• Nova Scotia Community College,
Dartmouth, offers a two-year diploma program
(in September 2015, it changes to a three-year
diploma). Visit www.nscc.ca
• College of the North Atlantic, St. John’s,
Newfoundland and Labrador, offers a threeyear diploma program. Visit www.cna.nl.ca
For a tour of the QEH Lab, call 902-894-2300.
For a tour of the Prince County Hospital
Lab, call 902-438-4280 and ask to speak to
the Laboratory Manager.
For more information, visit www.csmls.org
Kim MacNevin, Medical Lab Technologist.
2015 Blogs
www.employmentjour ney.com
facebook, twitter
February 2015
Research all
Bioscience career
choices on PEI
submitted by Vivian Beer, PEI BioAlliance
he focus of the PEI Bioscience Sector is
research, development and commercialization of bioactive-based products for human, animal, and fish
health and nutrition.
Job categories in the industry
• Scientists, Researchers
• Quality Assurance/quality control/regulatory
• Production, Process Engineers
• Management, Business Development, and
Sharon Quann, Owner, and Reid Barnett, CEO
of BioSpa Cosmeceuticals Inc., makers of the
Quannessence professional skin care line.
Vivian Beer, Manager, HR
Strategy, PEI BioAlliance.
Job titles: Some examples of jobs
advertised within the past year
• Process Development Scientist
• Downstream Processing Scientist
• Vice President, Quality Systems and
Regulatory Affairs
• Logistics and Packaging Lead
• Production Planner
• Associate Director of Quality Assurance
• Laboratory Manager
• Molecular Biology Scientists
• Research Technician
• Health, Safety, and Environmental Manager
• Marketing Director
• Chemical Process Operators
• Quality Assurance Specialist
• Maintenance Technicians
• Quality Control Technician
Most difficult job(s) to fill
• Quality Control/Assurance/Regulatory
• Scientists with specialized knowledge
Number of people employed
As of September 30, 2014, there were 1,270 people
working in the Bioscience industry on PEI (Quarterly
Survey). The PEI bioscience cluster includes 40
Examples of where people are employed
Over the past the year, companies that advertised
open positions on the PEI BioAlliance website
• BioVectra
• Novartis
• Sekisui
• AquaBounty
• Somru Bioscience
• Nautilus
• Island Abbey Foods
• Delivra
• CRP-40
• Atlantec BioEnergy
• Timeless Veterinary
• Center for Aquaculture Technologies
• Technology Crops International
• OmniActive Health Technologies
February 2015
Company profile: BioSpa
Some examples of education/training
required for advertised positions
in the past year
Laboratory Manager:
• Requires at least a four-year college degree in
Chemistry, Microbiology, Biology, or related area.
• Must have at least three years of laboratory
management experience.
Lab Technician:
• A two-year diploma or a BSc degree.
V.P. Quality Systems and
Regulatory Affairs:
• Master’s Degree with a minimum of 15 years
of drug regulatory and submission experience,
preferably in a specialty pharmaceuticals or
generic company.
Quality Control Technician:
• The ideal candidate will have completed a
university degree, or college diploma preferably in
science or engineering.
Process Development Scientist:
• M.Sc. in microbiology, biotechnology or
biochemistry with a strong working knowledge
in fermentation/cell culture and downstream
• PhD in one of the above disciplines would be
considered an asset.
Chemical Process Operators:
• Successful candidates for this position would have
a minimum of a high school diploma.
• Chemical or Environmental Technology diploma
or a BSc degree is considered an asset.
PEI Bioscience job postings:
For more information and to receive job postings
and news about networking opportunities, visit
For a list of PEI bioscience companies, visit
2015 Blogs
Submitted photo.
www.employmentjour ney.com
Quannessence is a line of natural
skincare products manufactured at the
BioSpa Cosmeceuticals Inc. laboratory in
The products were developed by aesthetician
Sharon Quann, who saw the need for natural yet
effective skincare products to be carried by spas
and treatment centres.
She teamed up with Reid Barnett, a qualified
skincare formulator, to establish products that
improve skin conditions using the most advanced
ingredients found in nature.
Sharon uses the products at her own business,
Mystical Touch in Summerside.
“Sharon wanted products that were holistic in the
terms of the treatments that she does,” said Reid,
CEO of BioSpa. “We wanted to offer products that
are healthy and safe. Cosmetics and skincare is a
$100 billion industry, so we wanted our products to
be functional, effective and targeted towards very
specific purposes in treatment of the skin.”
Wherever possible, ingredients are sourced
from PEI plants and harvested here. “We use
local plant ingredients such as crambe, whose
wonderful oil is used in most of our emulsifying
products,” Reid says. “Also found on PEI,
Canadian Willowherb is excellent in reducing
redness so we are currently investigating how it
can be used in the Quannessence line.”
The business recently received $25,000 from
Innovation PEI’s Pilot and Discovery Fund. This
money will go towards developing six additional
products that will supplement their current
offerings. These new products will be additions to
their extensive product line, which recently inked
a distribution deal for the Atlantic region with
Maritime Beauty Supply.
Plans for 2015 and beyond include expanding
their product lines, and discussions have begun to
increase distribution throughout North America
and internationally.
For more information, visit
facebook, twitter
Agriculture: the largest industry on PEI
by Heidi Riley
griculture generated almost half a billion
dollars in total cash receipts in 2013. The 2011
census listed 1,500 farms primarily engaged in
growing crops and raising livestock, ranging in
size from a few acres to 3,000 acres.
Beef – 40 percent of Island farms raise
beef. There is one federally inspected abattoir,
Atlantic Beef Products Inc. in Albany, which
can send its products across Canada. There are
also some small local abattoirs that can sell their
meats only on PEI.
Number of people employed
According to the PEI Labour Market Bulletin,
3,800 people were employed in agriculture in
the third quarter of 2014. The average age of
Canadian farmers is 54, and 46.9 percent work
off the farm to earn additional income.
The main categories in agriculture
(Source: 2014 Agriculture at a Glance PEI Agriculture and Forestry Department)
Potatoes are PEI’s largest agricultural
commodity. About 90,200 acres of potatoes
were planted in 2014, 1,500 acres more than in
PEI potatoes are mostly processed into frozen
potato products and chips on PEI. Fresh table
market potatoes are shipped to eastern Canada,
the US, and overseas. Seed potatoes are shipped
across Canada and around the world.
Vegetables – Cabbage, cauliflower,
carrots, rutabaga, and onions are sold on PEI
and shipped to off-Island processors.
Some job titles
Dairy – There are 180 dairy farms on
PEI, with herds ranging from 20 to 300 cows.
Fresh milk, cheese, butter, and ice cream are
produced at ADL in Summerside.
Hogs – There are 20 farms on PEI,
marketing 62,000 hogs per year.
Agriculture Technician
Vegetable/fruit harvester
Veterinarian, Veterinary Technician
Truck driver
Agricultural Equipment dealer or mechanic
Agricultural Engineer
Most difficult job to fill
Grains and oilseeds include wheat,
oats, barley, mixed grain, oilseeds (canola),
milling wheat, and soybeans.
Fruit - Blueberry cultivation makes
up the largest acreage of PEI’s commercial
fruit crops. The blueberry harvest increased by
40.5 percent from 2013 to 22.7 million pounds
in 2014. Cranberries, strawberries, apples,
raspberries, grapes, and other fruits are also grown
commercially. The honeybee industry serves the
fruit and vegetable crop and produces honey.
Organic farming is expanding across
PEI. 60 certified organic producers grow crops
and/or livestock.
Eggs – Seven registered quota holders
produce eggs. Two provincial egg grading
stations serve the provincial table market. In
2013, 3.427 million dozen eggs were processed.
Farmers report that labourers are hardest
to find.
Local education/training
• PEI Farm Technician Apprenticeship program
• Atlantic Veterinary College
• Short courses
Chicken – Eight broiler farms on PEI
produce 5 million kg of meat, all of which is
processed off-Island.
Fur farming – As of 2012, there
were 11 mink farms and three fox farms.
Resources to further explore the field
• PEI Agriculture Sector Council www.peiagsc.ca
• PEI ADAPT Council – 902-368-2005
• PEI Department of Agriculture and Forestry www.peifarm.ca
A growing Agriculture company
lasgow Glen Farm opened in August 2014, and produces 17 varieties of gouda cheese, as well
as pizza and bread. The business has five staff, including a chef and cheese makers. Along with
Owner, Jeff McCourt, two more full-time and one part-time person tends the cheese.
“Cheese making is an on-going process,” says Jeff. “It needs constant care and maintenance.”
Glasgow Glen Farm is proud to be a family business. Jeff is the CEO. His wife, Grace, looks after
sales and marketing and will manage the front-of-the house operations in the new facility. The
children, Finn and Molly, have already taken an active role in helping at the shop. Jeff’s brother-inlaw, Donald Younie, is the assistant cheesemaker and right-hand man in production. Grace’s mother,
Colleen Younie, does the accounting and manages the financial aspects of the business.
“I have a good network of people around me. The work is very labour intensive, and it’s not for
everyone. But the tangible reward of producing 500 pounds of cheese at a time is something we
can be proud of.”
Jeff McCourt, Owner of Glasgow Glen Farms
For more information, visit www.glasgowglenfarm.ca
2015 Blogs
www.employmentjour ney.com
facebook, twitter
February 2015
Browse through the IT
sector outlook for 2015
by Stacy Dunn
n PEI, over 1,800 people work for over 60
Information Technology companies. An additional
500 IT specialists work in government and in other
Information Technology is a diverse industry
that includes creating mobile applications for
smartphones and tablets, video game development,
and e-Health and business software solutions.
Jobs in demand
e-Health Worker
Graphic Designer
Video Game Developer
Help Desk
Software Developer
Project Manager
“Over the past five years, IT companies have
expanded services and staff, and many are ready
to sell their applications internationally. This
industry is perfectly geared towards international
export. PEI is a nice close-knit community which
is well suited to incubate world class products and
services which can then be taken to the broader
Paul says the new business incubator centre in
Montague is a good example of how the IT sector
can act locally and think globally. “One tenant,
Thinking Big, has developed a retail application
that two Island companies have used successfully.
It now has the potential to be used internationally.”
Recruiting strategies
Paul Lypaczewski is the new Innovation Director
with the Innovation and Technology Association of
PEI (ITAP). As head of ITAP, his role is to help the
association’s member companies attract talented
staff and financial investment, and to help bring
their products and services to the marketplace.
ITAP is currently conducting an economic impact
analysis that will be completed early in 2015. “It
will help us set definitive goals, and determine how
the sector contributes to PEI’s economy and the
labour force required to meet the demands of PEI
companies,” says Paul.
“IT Garage is a brilliant example of mentoring IT
graduates. We are also working with UPEI to see if
more co-op opportunities can be created to attract
IT graduates from around the world.”
“We organize IMpact Expos for junior high school
students. We want to inform students before they
go into grade 10 so they will choose courses that
will allow them to enroll in the post-secondary
programs that will enable them to follow their
dreams in the industry.”
Paul Lypaczewski is the new Innovation Director
with the Innovation and Technology Association of
PEI (ITAP). Submitted photo.
Women in Technology program
“The best job I ever had was at a large software
company where my boss and CEO was a woman,”
Paul says. “It was a joy to be part of a genderbalanced executive team which was a shining
example of the potential of this industry.
To support the recruitment and advancement
of women, ITAP is running the Women in
Technology program, which helps women in the
sector to develop and implement their personal
and professional plans to further advance in their
workplaces and the IT sector.”
For more information about the IT sector, visit
www.itap.ca or call 902-894-4827.
Visit www.employmentjourney.com and
click Information Technology.
Company profile: DeltaWare
DeltaWare, a MAXIMUS company, is a
Canadian-based Information Technology company
located in Charlottetown, PEI. The company
has been in operation for over 20 years, and
has consistently demonstrated the ability to
deliver leading edge, value-added IT solutions to
customers of all complexities and sizes.
DeltaWare currently employs over 100 full-time
staff. Its principal areas of focus are e-Business
and eHealth. “We have been providing our own
suite of Medigent® eHealth software to our
clients for over 20 years,” says Susan Frizzell,
HR/Proposal Lead.
“The suite of products includes a range of
complex health management modules such as
a client registry, claims processing module, and
a drug information system (DIS). Metigent is
currently implemented in nine Canadian provinces
and territories. We are working towards expanding
the pharmacy management modules to the US
“eHealth software development follows an IT
project life cycle and incorporates many IT
professionals,” says Susan. “Business Analysts
discuss product requirements with clients and
then provide the functional requirements to
development staff. Technical Architects and
Developers build and modify the product.
Quality Control Analysts test it, and Support Desk
staff members respond to inquiries from users.
We are very proud of the work that we do and the
quality of service we provide.”
DeltaWare advertises open positions on the ITAP
and Career Beacon websites, LinkedIn and in The
Guardian. The company also attends job fairs and
uses recruiting companies to hire staff.
“Over 10 percent of our current staff were hired
after completing student placements with us
through university and college programs.
February 2015
DeltaWare provides organizations, both public
and private, with quality consulting, project
management, development, training, integration,
and implementation services that will facilitate
the enhancement of workflow processes and daily
business operations.
2015 Blogs
www.employmentjour ney.com
Susan Frizzell, HR/Proposal Lead.
“We encourage potential employees to reach out
to us proactively and let us know how they think
they could become valued members of our team.”
For the full interview, visit
www.employmentjourney.com and
search DeltaWare.
For more information, contact Susan Frizzell
at [email protected]
Visit www.deltaware.com
facebook, twitter
Find your place in Aerospace & Defence
on PEI
by Gloria Welton
here are 12 aerospace and defence companies
located on PEI. The industry is PEI’s second largest
exporter, and employs about 900 people.
“Depending on individual company plans for growth,
it is forecasted that over 250 more staff will need to
be hired over the next five years,” says Lennie Kelly,
Executive Director of the Aerospace and Defence
Association of PEI.
Aerospace manufacturing, maintenance, repair, and
overhaul is growing faster in Atlantic Canada than
in any other region in the country. The Canada First
Defence Strategy announcement has opened up great
opportunities for industry companies to expand and
for new companies to become established on PEI.
From left: Allan Dale, Business Development, Zack Swick, Design Engineer, Andrew Hall, Engineering Manager,
Fridtof Nansen, Engineering Officer from the Norwegian Majesty’s Ship, Mike Hall, Project Manager, and
Russell Tidbury, Technical Manager. Submitted photo.
Jobs in the sector
• Technicians/Machinists
• Laboratory Technician
• Quality Assurance Technician
• Multiaxis CNC (Computer Numerical Control)
• Assembly Technician
• Quality Technician/Inspector
• Sales/Marketing
• Project Manager
• Engineers (mechanical, marine systems,
electrical, software)
• Finance (Controller, Administration)
• Production and Fabrication
• Repair & Overhaul Technician
• Warehouse Support Staff
• Operations Manager
• Management
• CNC Precision Machinists
• IT Analyst
• Human Resource Manager
• Production Planner
• Logistics Coordinator
• NDT Technician
• Customer Support Specialist
• Airframe Technician
• Production Technician
• and many more
To explore careers further, check the career booklet
Find Your Place in Aerospace at
Company profile: Portsmouth Atlantic
Which jobs are hard to fill?
• Machinist
• Engineer
• Controller
• Specialty positions (PLC programmer, PVD Engineer)
• Advanced skills that can’t be taught in-house
• Project Manager
• Management
Training and education available on PEI
• Gas Turbine Engine Repair & Overhaul Technician
- Holland College
• Precision Machinist - Holland College
• Electromechanical Technology Program
- Holland College
• Harvard Business School Leadership Programs
• Outreach Engineering Management (OEM)
Masters degree program
University of PEI Engineering Program
UPEI introduced a full engineering degree program
in 2014.
The province has announced a commitment of $16
million to the new School of Sustainable Design
Construction is expected to be complete by the fall
of 2016.
The new program will focus on mechatronics,
bioresources, and sustainable energy engineering.
For more information, visit www.upei.ca and
search engineering.
For more information about the Aerospace & Defence sector on PEI,
call 902-892-3177. Visit www.aerospacepei.com
Recently, Portsmouth Atlantic secured a $1.75
million contract with a South Korean shipbuilder.
This contract will supply air filtration units for a
ship to be built in Korea for the Royal Norwegian
Navy. All the design work for these innovative,
high tech modular units will be done by the
engineering team on PEI.
“Portsmouth Atlantic was established in Canada to
capitalize on the Canadian National Shipbuilding
Procurement Strategy,” says Allan Dale,
Portsmouth Atlantic’s Business Development
Manager. “This is a large government purchase for
the Canadian navy and the coast guard.”
About the staff
There are presently four staff members, three of
whom are mechanical design engineers.
Is it difficult to find engineers in
Atlantic Canada?
“When hiring, we look for mechanical engineers
with a shipbuilding background and an
understanding of the marine industry. In Atlantic
Canada, we have a good pool of qualified people
and solid opportunities in the industry.”
Hiring needs
“Our current staff number is sufficient to handle
the requirements of this contract,” says Allan.
“Although we appreciate potential candidates
wanting to join us, we are not ready to hire just yet.
“In the near future, we might need to hire three
or four people if we get another contract. We will
ramp up our resources when new orders come in.”
The company offers on-the-job training
opportunities for engineering students. “We fully
intend to continue to offer students on-the job
training as we go forward. We want to educate the
next generation coming into the industry.”
For more information about Portsmouth Atlantic, visit www.portatl.com/on-station
For the full interview, visit www.employmentjourney.com and search Portsmouth Atlantic.
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February 2015
Seafood sector is making waves on PEI
by Stella Shepard
he seafood sector is PEI’s third largest industry,
employing close to 9,000 people. The sector’s
economic value to the province is almost $300 million
per year.
The PEI Seafood Processors Association is a
non-profit organization dedicated to providing
advocacy, training, and marketing support to PEI.
The association acts as a liaison on behalf of
seafood processors with both provincial and federal
governments, the Canadian Food Inspection Agency,
and other regulatory bodies that affect the seafood
processing sector.
“Last year there were over 400 job vacancies in
seafood processing across the Island,” says
Dennis King, Executive Director.
“The number is expected to increase during the 2015
season due to the aging of the Island’s workforce and
greater restrictions to the Temporary Foreign Worker
“The needs are diverse, ranging from line workers to
quality control managers.
“Jobs range in length from six to 10 months in the
lobster processing sector.”
For more information, visit www.peispa.com
About the PEI Seafood sector
4,150 commercial fishers
1,300 inshore fishing vessels
1,261 licensed lobster fishers
42 provincially licensed and federally registered
export plants
17 major shellfish shippers
Lobster: the spring season runs from May to June,
and produces about 80 percent of the harvest. The fall
season runs from mid-August to mid-October. PEI
lobster companies produce a wide range of valueadded products exported worldwide. PEI produces
almost 20 percent of Canadian lobsters.
Snow crab is the most important commercial crab
species in eastern Canada.
Rock crab is harvested April to October.
• Atlantic mackerel fishing
season runs from June to December.
• The Bluefin tuna fishery is a commercial and sport
industry. North Lake is known as the Tuna Capital
of the World. Bluefin tuna is marketed globally.
• Herring fishing season runs from May to October.
• Smelt fishing season runs from October to
February. Smelts are exported fresh and frozen to
major markets in North America and Asia.
• Silversides fishing season runs from October to
December. Most of the catch is sold as bait and
zoo food.
• Irish moss is a perennial sea plant harvested along
the shore line. The season runs from
June to October.
(source: PEI Seafood Guide: www.gov.pe.ca/photos/original/fard_seafoodr12.pdf)
Job titles at Island processing plants
Operational Manager
Production Manager
• Parts Manager
• Port Captain
• Port Manager
• Forklift Operators
• Quality control
• Night Sanitation Crew
• Production Line Workers
• Plant Custodian
• Product Manager
Quality Control positions and Operational Managers are the most difficult positions to fill.
Transforming the former Ocean Choice plant in Souris
The Souris Harbour
Authority Inc.
North Lake Fisheries
(2013) Inc.
is redeveloping the former
Ocean Choice lobster
processing plant, which
shut down in 2011.
will open a second processing
plant here,” says James
Beals, General Manager of
North Lake Fisheries.
The facility will be used
for cold storage, bioscience
research, and seafood
“The expansion provides the
opportunity to process new
products that will create yearround employment. We will
be hiring more staff for the
new location.”
“We are pleased to play a
Denis Thibodeau
key role in revitalizing and
repurposing this facility,”
says Denis Thibodeau, Chairman of Souris Harbour
Authority Inc.
The facility is expected to be occupied by the summer
of 2015.
For more information, e-mail
[email protected]
The Center for
Canada (CATC)
will be the second tenant.
The center was established
in 2012 in Fortune, a rural
community in eastern PEI.
It employs seven people
full-time, year-round.
James Beals
North Lake Fisheries is one
of the largest employers east of Souris. The company
is primarily a lobster processer, and also processes
snow crab, rock crab, mackerel, herring, tuna, and other
seafood species.
“The peak season at the North Lake location runs
from May and June for local fishermen,” says James.
“We also process seafood accessed from other parts of
Canada and the United States.
“About 230 people were hired for the 2014 processing
season, which ran from May to November. We had no
off-shore workers; all of the employees were
local hires.”
For more information, contact Michael Campbell,
Assistant Manager, or Sherri Spatuk, Human Resource
Manager, at 902-357-2572.
CATC focuses on the use
of advanced technologies
Debbie Plouffe
to improve productivity in
commercial aquaculture.
The company has four divisions: animal health
and nutrition, breeding and genomics, diagnostics
and genotyping and development of molecular
biology tools.
“Over the next three years, we plan to hire at least
13 new employees to staff the new facility.” says
Debbie Plouffe, PhD, Vice President of Research.
The new positions will include:
Research Scientist
Research Associates
Animal Technicians with fish handling experience
Quality Assurance
Facility Managers
For more information, contact Debbie Plouffe at
[email protected]
Visit www.aquatechcenter.com
For the full interview, visit
www.employmentjourney.com and search
Centre for Aquaculture Technologies Canada.
February 2015
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Growth in Aquaculture creates a
strong job outlook for rural PEI
by Gloria Welton
quaculture is the growing and harvesting of farmed
seafood. The industry on PEI has more than 750
aquaculturists growing shellfish and finfish, driving a
robust processing, packing, shipping, and export industry.
The industry directly employs over 2,000 people, and
indirectly fuels employment in multiple product and
service industries.
Mussels and oysters make up the majority of Island
production. Finfish such as rainbow trout, Atlantic
salmon, and halibut are also cultivated.
“Aquaculture is a key part of economic development in
rural PEI,” says Ann Worth, Executive Director, PEI
Aquaculture Alliance.
Over 90 percent of the processing of farmed seafood
is done in the rural areas of PEI. “The growth in this
industry is encouraging news to residents who want to
remain on PEI by offering well-paying jobs in their own
communities,” says Ann. “It strengthens a community
and gives people an opportunity to live where they want
to live.
“Aquaculture is a world-wide growth industry, and
the waters around PEI provide some of the best
environments to grow high quality aquaculture products.”
PEI economic reviews indicate the total value of
products for all aquaculture sectors has grown steadily
for the last five years. Total production was valued at
over $40 million in 2013.
Types of jobs
• Boat Crew/Worker/Helper/Mussel Socker
• Plant/Processing/Production Worker including
Graders, Strippers, Packers and Baggers
• Boat Captain/Operator
• Plant/production Supervisor
• Hatchery/Fish Farm Worker
• Maintenance Worker/Manager
• Machine/Heavy Equipment Operator
• Administrative Workers
• Quality Control
Recruitment challenges
“Our industry employs a broad range of talented and
skilled employees with diverse backgrounds and
knowledge. The growing challenge of recruiting and
retaining a strong labour force has been a key area of
focus at the alliance over the past year.
“We, like other industries, see the draw of the West and
other factors playing a significant role in our ability to
recruit and retain a productive workforce.”
Surveying the industry
The results of the very first comprehensive labour
market study on this Island industry have recently been
The study took a close look at whether this growing
industry is attracting enough people to keep up with an
increasing number of available jobs.
Interviews were conducted with 77 aquaculture
businesses representing all three counties.
The study included six finfish operations, 35 mussel
operations, and 47 oyster operations, both large and small.
About one-half of the 77
businesses interviewed
had increased their gross
sales in the past three
years and expected sales
to increase in the next
three years.
The study indicated
labour shortages are
becoming more evident
and the industry
requires a wider range
of knowledge and
Ann Worth, Executive Director,
skill sets. Many of the
PEI Aquaculture Alliance.
businesses indicated
they will need more
employees to keep up with the growth of the industry.
However, 48 percent of the businesses experienced
labour market challenges. The employers facing
labour shortages are experiencing slowing productivity,
restricted business growth, more stress on owners, and
missed business opportunities.
Dover Fish Hatchery
Company profile:
Northern Harvest Sea Farms
The Cardigan and Dover Fish Hatcheries are two salmon
farms that have operated in eastern PEI for decades.
In 2014, Northern Harvest Sea Farms, one of North
America’s largest aquaculture companies, purchased
these operations for broodstock and egg production.
It is the first salmon company in the world to be
four-star BAP certified, which is a performance
standard that assures healthful foods produced through
environmentally and socially responsible means.
This study estimated that the industry will require 271
new employees per year to replace existing employees
who leave the industry. Up to 36 additional new jobs
will be created per year for the next five years.
At the Cardigan site, salmon eggs will be incubated,
hatched, and the young salmon will be raised to the
age of three years. At the Dover site, the four-year old
mature fish will be held for spawning, and eggs and
milt will be collected there.
Addressing labour market challenges
Some additional staff were hired to accommodate the
increased production goals.
Employers shared a number of positive measures they
are using to address labour shortages. Initiatives include
increasing wages, offering production incentives and
bonuses, providing health and dental benefits, involving
workers in work planning, team discussions and
decision making, and developing a work week more
consistent with a healthy work-life balance.
Wages and benefits
Of the businesses surveyed, wages tended to be higher
in finfish operations. Benefits (mainly health and dental)
were offered to some or all employees by 27 percent of
businesses interviewed.
Addressing the study recommendations
in 2015
“Aquaculture is still a relatively young business on
PEI,” says Ann. “However, it’s been a life career for the
pioneers who started in the industry.
The spawning season is from mid-October to the end
of November. During that time, workers are on the job
12 to 14 hours a day, seven days a week.
Three employees work year-round at each site,
and seasonal staff are hired for the spring and fall.
Spawning crews harvest the eggs from the large
female fish in the fall. Additional staff may be hired in
the spring to help with the care and movement of the
small fish, known as fry.
“Some staff have a livestock farming background,”
says Mike Murray, Site Manager. “Many of the
principles in fish farming are similar. Even though fish
live in water, they are still animals.
“Some staff have little formal training but have much
experience. Others have community college diplomas.
As Site Manager, I have a Bachelor of Science degree
with a major in biology.”
“The changing dynamics of this industry is seeing many
people approaching retirement age and looking at their
exit strategy. The industry needs to engage youth and
new entrants into the business.
Job titles
“Some of the findings in this market study will help us
fine-tune our focus in 2015. We have outlined five core
strategies that we will pursue to address labour market
Human resources, office administration, purchasing
and other financial tasks are handled by the head office
in New Brunswick.
For a summary of the report, A Labour Market Analysis
and Strategy Development Supporting the Prince
Edward Island Aquaculture Sector, visit
For more information, contact the Prince Edward
Island Aquaculture Alliance at 902-368-2757.
• Site manager
• Spawning crew
• Hatchery technician • Hatchery maintenance staff
For more information, contact Mike Murray
at 902-583-2952 or e-mail
[email protected]
Visit www.northernharvestseafarm.com
For the complete interview, visit
www.employmentjourney.com and search
Northern Harvest Sea Farms.
This labour market study was funded by SkillsPEI (a Division of the Department of Innovation and Advanced Learning) through the Canada-Prince Edward Island Labour Market Development Agreement.
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February 2015
Putting the Cultural sector in
the spotlight
by Stacy Dunn
bout 70 percent of people who work in culture
on PEI are self employed. Between 30 and 40
percent of cultural businesses or organizations
employ staff.
Areas of Culture
1. Crafts and Design
2. Live Performing Arts
3. Film, TV and Media Arts Production
4. Interactive Media
5. Visual Arts
6. Music and Sound Recording
7. Museums, Archives, Libraries, & Heritage
8. Writing and Publishing
Culture PEI is a sector council which offers a
range of services to support cultural workers and
businesses, such as business information sessions
and a health insurance plan. Membership is free, and
includes access to resources such as:
• The Art of Managing your Career: This guide,
from the Cultural Human Resources Council,
covers essential areas such as business plans,
finances, and legal matters.
• Cultural Forum: Planned for March 2015, the
event’s theme will be cultural entrepreneurship.
“People working in the culture sector on PEI are
highly educated and skilled, yet many have low
incomes,” says Mark Sandiford, Executive Director
of Culture PEI.
“We are taking steps to guide both those interested
in pursuing a career in culture and those currently in
this field and help them to prosper.
“We have many things planned in the near future,
such as offering a second cohort of the HIVE project
in the fall of 2015.”
The HIVE is a pilot program which encourages
cultural entrepreneurship for youth 30 and under. The
full-time, 12-week program pays participants $12/hour.
Participants have completed professional training and
have developed a strong idea for a cultural business
but lack the business skills, connections, and support
to get the idea off the ground.
“Since the fall of 2014, we have been putting
together Career Pathways reports on writing and
publishing, film and TV, live performing arts (theatre
and dance) and visual art,” says Mark. “Reports on
the other disciplines in culture will continue in 2015.
The results will be available to schools and career
development professionals.
Confederation Centre of the Arts. Photo courtesy of Pat Martel.
Organization profile:
Confederation Centre of the Arts
The mandate of the Centre is to inspire
Canadians to celebrate, through heritage and the
arts, the founding and evolution of Canadian
Confederation. It opened in 1964 as a memorial
to the Fathers of Confederation who gathered at
Province House for the Charlottetown Conference
of 1864. The Centre is operated by the Fathers
of Confederation Buildings Trust, led by both a
national and local Board of Directors.
Project receives new funding
The Centre recently announced Phase 2 of
infrastructure upgrades to the main stage and
backstage. Some upgrades include new stage
flooring and trap door, equipment storage and
loading docks, theatrical lighting and rigging
system. The Government of Canada is investing
$3.5 million and the Province of PEI will
contribute $1.5 million.
About the staff
“About 150 people work here year-round,” says
Jodi Zver, Chief Financial Officer, who is also
responsible for human resources. “The number
rises to approximately 300 during the peak summer
“We have a combination of full-time and parttime employees. There are five different unions
represented here, the International Alliance of
Theatrical Stage Employees being one example.
The actors and musicians at the Centre are mainly
self-employed and are under contract.”
Confederation Players free outdoor concert.
Most challenging job to fill
“The most challenging job to fill is custodian. We
have a high turnover in that position because of
the nature of the job. We are always looking for
custodians year round.”
“We regularly have students from Holland College
and UPEI do job placements with Finance and
Marketing. The Art Gallery usually hires two or three
summer students.
“We have a good partnership with Holland College’s
School of Performing Arts. The theatre and dance
classes take place at the Centre, and our employees
teach the students. The students participate in our
annual Christmas production and do their own
production at the centre in April.”
“The best way to get your foot in the door at
Confederation Centre is by volunteering. People
volunteer at the art gallery, at the gift shop and with
the Friends of Confederation Centre. Volunteer
guides help with heritage tours of the centre and
collect donations.”
For more information, go to
For the full interview, visit
www.employmentjourney.com and search
Confederation Centre of the Arts.
Follow the centre on Facebook and twitter.
For a list of open positions, visit
Photo courtesy of Graham Stewart.
“We are also doing a labour market study that
will show the growth opportunities in the cultural
sector over the next three to five years. This study
will focus on strategies cultural workers can use to
develop a higher profile and earn a good salary.”
For more information, call 902-367-3844.
Visit www.culturepei.ca
February 2015
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Trucking sector: on the road to
promoting great careers in 2015
by Stacy Dunn
n PEI, approximately 250 transportation
industry-related companies operate with two to 70 or
more staff.
Training in Atlantic Canada
Tractor-Trailer Drivers must have a valid
Class 1A license.
Commercial Safety College offers Class 1A and 3A
driver training. The school is located in Masstown,
Nova Scotia. Visit www.safetycollege.ca
New Brunswick Community College campuses in
Fredericton and Moncton offer Truck and Transport
Service Technician programs. Visit www.nbcc.ca
“Currently, there are approximately 1,500 truckers
on PEI and there is a potential need to hire up to 400
more people in the next few years to keep up with
retirements and the growing demand for trucking
services,” says Brian Oulton, Executive Director of
the PEI Trucking Sector Council.
To drive most straight trucks, a
Class 3A license is required.
Examples of careers in trucking
For more information about careers in trucking, call 902-566-5563. Visit www.peitsc.ca
Truck Driver
Freight Broker
Safety and Compliance
JVI Commercial Driving School offers Class 1A
and 3A driver training. The school is located at
Slemon Park. Visit www.jvidrivertraining.com
Nova Scotia Community College campuses
in Sydney and Dartmouth offer Heavy Duty
Equipment/Truck and Transport Repair programs.
Visit www.nscc.ca
• Mechanic
• Driver Trainer
• Parts Technician
• Human Resources
“Some companies have brand new trucks and no
one to drive them. They are turning down lucrative
contracts and long-term work. If they can’t meet the
demand, they can’t take the work on.
“Long-haul PEI drivers with a few years of
experience can make $50,000 to $60,000 per year.
Some earn much more than that. Pay is usually
tied to mileage. The more miles or the further you
go, the more you can make. This also means more
nights away from home.
“The opportunities are there,” Brian says. “We
recently posted a few jobs offering $22 to $23 an
hour doing local driving, and some regional jobs
where drivers can be home every night.
“Five percent of PEI truckers are women, and that
number is growing by one percent a year. Most
people coming into the industry are 35 to 40 years
old, and this is their second or third career.”
Explore a career in trucking
The Trucking Sector Council offers those interested
in a career as a truck driver a full employment
assessment to ensure they are both eligible and
capable of working within this profession. This
includes an Essential Skills assessment (TOWES),
review of driver’s abstract for insurance purposes,
review of the criminal background check, approval
of driver’s medical, and an industry presentation that
highlights all the expectations of the career.
The Trucking Sector Council also offers assistance in
exploring other occupations in the industry such as
dispatchers, supervisors or mechanics, to name a few.
“We have had some great success in building our
pool of Red Seal certified mechanics,” Brian says.
“We have developed a model that assists those
mechanics eligible to challenge their Red Seal exam.
Essentially, they do a self-assessment of their skills,
which highlights areas that need additional training.
We focus their study on these areas.”
2015 Blogs
From left: Andrew Keith, IT Administrator, Bill Keith, President, and Chad MacKay, Fuel Manager and Safety
& Compliance at Seafood Express in Charlottetown.
Company profile:
Seafood Express PEI Ltd.
Since 1977, Charlottetown-based Seafood Express
has operated as a for-hire carrier transporting
temperature-controlled food products throughout
Canada and the US. Bill Keith, President, has led
the company for 28 years.
“We have 71 employees with five females,
including one female driver. Many have been
with us for 28 years. We have a dedicated group
of people working here. We take pride in our
reputation in the industry for great customer
service and high safety standards.”
Most difficult job to fill
“Long haul Canada/US trucker is the most difficult
job to fill,” Bill says. “It is a highly-skilled position.
Drivers must know the latest communication
technology such as GPS, be familiar with crossborder regulations and safety and compliance laws
of both countries, keep a log book, and talk with
“We give new drivers a six to 12-month orientation
Recruitment process
Company departments
Seafood Express advertises on its own website,
through the Trucking Sector Council, on the Job
Bank, at truck stops, and through word-of-mouth.
Applications are available on the company’s website.
“We require references and a driver’s abstract. You
must be bondable and insurable and we will do a
criminal background check and a drug test.”
Human Resources/Driver Recruitment
Safety & Compliance
Truck Drivers
For more information and job inquires, call Melanie Heckbert, Human Resources & Recruiting,
at 902-566-1102 ext. 221.
For the full interview, visit www.employmentjourney.com and search Seafood Express Ltd.
Visit www.seafoodexpress.pe.ca
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February 2015
The Finance, Insurance, Real Estate,
& Leasing sector on PEI
by Heidi Riley
ccording to the PEI Labour Force Survey, in
2014, 2,600 people were employed in this sector.
Company profile:
PEI Mutual Insurance Company
Working conditions are diverse, demand for
employees is mostly high, unemployment is low, and
income potential increases as employee’s gain more
PEI Mutual Insurance Company has been in
operation since 1885 in Summerside, where the
headquarters is still located.
Some job titles
PEI Mutual is PEI’s largest property and casualty
insurer. “We are an Island-owned company, and all
decisions are made here,” says Terry Shea, CEO.
• Banker, insurance adjuster, financial clerk
• Financial and investment analyst
• Realtor
About the staff
There are currently 38 employees. There are 23 who
work in the office, and 15 agents work mostly from
home. “We have very little turnover. Of the two
people who retired at the end of 2014, one worked
here for 38 years, and the other was here for 30 years.
• Sales
Some places people work
• Banks
“Within the last three months, we have created a
new HR position, and we have added a new agent in
the field. We have added another office staff person
as well.”
• Credit unions
• Insurance offices
• Financial companies
• Real Estate offices
Staff titles
• Rental businesses
• Self employed
Education/training required
• University Bachelor of Business
Administration degree
• Masters of Business Administration (MBA)
• College business administration or accounting
and payroll program
• Claims Manager
• Claims Adjuster
• Underwriter
• Human Resources
Systems Analyst
• Systems Administrator
Insurance Agents • Safety Surveyor
Chartered Professional Accountant
Education/training required
• Real estate education course
• Insurance education course
• Other in-house education programs
For more information, visit
www.employmentjourney.com and search
Finance, Insurance, and Real Estate
Most difficult position to fill
“IT positions are most difficult to fill. It is hard to
find an experienced programmer. There is a lot of
demand, and not enough qualified people.”
Best way to apply
“Send your resumé to us through the mail, dropped
off at the office, or e-mailed. The cover letter
should indicate the type of work the person is
looking for. We keep an open inventory of the
resumés we receive, and keep them on file for
about two years.
“Community college is required for clerical staff. A
university degree is preferred for all other positions,
but not required. Requiring a degree could exclude
applicants who may have a lot of education in a
certain area.”
“On a resumé, I pay close attention to education and
work experience. Volunteerism is important. We
value people who are part of their communities.”
Agents do not need to have taken insurance courses
before they are hired.
When working for the company, what
are the keys to successful
Hiring needs
The current office of PEI Mutual Insurance
Company is scheduled to be replaced by the
summer of 2015. “Our new building is about
40 percent larger,” says Terry Shea, CEO.
Terry Shea, CEO, PEI Mutual Insurance
Company, Summerside.
“Two agents in the Charlottetown area are retiring,
and we hired three agents to replace them. Because
there has been growth in that area, we needed
more help to serve our clients better. We had a
tremendous response to our ads, and many quality
people applied.”
“We do not have difficulty finding quality people to
fill open positions,” says Terry.
“We want our people to have a positive attitude, be
a people person, have interest in the company and
the policy holder, and a sincere interest in serving
and helping people.”
For the full interview, visit
www.employmentjourney.com and search
PEI Mutual.
For more information, visit www.peimutual.com
“Each department has been built big enough so
that we can grow and house more employees.”
February 2015
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Retail is the largest private
sector employer on PEI
by Stella Shepard
Company profile:
Canadian Tire
etail is the sale of goods and services from individuals or businesses.
Retailers are a part of an integrated system called the supply chain. Goods can be
sold at fixed locations or on-line.
The retail sector is the largest private sector employer in the province, according
to the 2013 Statistical Review. In 2013, retail revenues increased for the fourth
year in a row, with a 0.8 percent increase. Sales were valued at close to two
billion dollars.
In 2013, employment in the wholesale and retail trade sector increased by
12.4 percent from the year before, also, the sector employed 10,999 people on PEI.
Some types of retail stores on PEI
• Appliance, TV, & Electronics • Grocery • Auto Parts and Accessories
• Health Food Supplies • Baked Goods • Books • Hardware
• Building Materials & Supplies • Jewellery • Car, Boat, & Heavy Equipment
• Lawn and Garden Equipment • Computer & Software
• Luggage and Leather Goods • Convenience • Meat, Fish and Seafood Markets
• Department • Nursery and Garden Centres • Florists • Office Supplies
• Furniture • Pharmacies • Flooring • Sewing • Gas Stations
• Sports, Toys, Hobby, Games and Music • Gift, Novelty & Souvenir
General Manager
Sports Clerks
“With the new location, the number
Cameron (Cam) Beach, Associate
of employees increased from 136 to
Dealer, Canadian Tire, Charlottetown.
about 186,” says Cameron (Cam)
Beach, Associate Dealer of the Canadian Tire in Charlottetown. “About 50
percent of employees work full-time.”
The store’s departments include: automotive service and parts, sporting goods,
paint, toys, small appliances, decor, seasonal, garden, hunting and fishing pro
shop, and many more.
“You can expect staff turnover in retail,” says Cam. “Employees leave for
different reasons. Change is good, and it’s to be expected in the retail business.”
Training and education
“At Canadian Tire, we value higher education, and we offer various scholarships
to the student staff.
Some staff titles:
Canadian Tire has been an icon in
Charlottetown for decades. A newly
constructed Canadian Tire store
opened in October 2014 on
20 Babineau Avenue, a short
distance from the previous location.
Sales Associates
Department Manager
Operational Managers
Department Supervisors
Service Managers
Licensed Technicians
Associate Buyers
Service Advisors
“Grade 12 is not required for entry-level positions. We offer in-house training
for entry-level positions. As well, employees are required to take additional
“When hiring, we focus on mature workers because they have life skills that are
transferable to the retail industry.”
For a list of retail businesses on PEI, visit
Recruitment strategy
Top websites to find PEI retail jobs
Apply on-line at www.canadiantire.ca. Jobs are also posted at
www.jobs.gc.ca, www.careerbeacon.com or drop by the store with a resumé.
For more information about retail careers,
visit the Retail Council of Canada at www.retailcouncil.org
“We always accept resumés, and staff referrals are appreciated,” says Cam.
Hiring needs
“The most difficult job to fill is automotive service manager,” says Cam.
“October to December is the peak season when we do extra hiring. The retail
business slows down after Christmas. We start hiring in April for the busier
spring and summer months.”
“Employees with no experience start at minimum wage,” says Cam. “There is
a progression of pay raises based on the number of hours worked, job reviews,
and if staff take in-house training courses. If you want to earn more, you have to
be willing to learn.”
For the full interview, visit www.employmentjourney.com and search Canadian Tire.
For more information about Canadian Tire in Charlottetown, contact Ian Cox, General Manager, or Geoff Hyson, Operational Manager at 902-892-8584,
e-mail [email protected]
Visit www.canadiantire.ca and click Careers.
2015 Blogs
www.employmentjour ney.com
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February 2015
Self employment: PEI resources to help
start a business on PEI
by Stella Shepard
ave you considered turning your skills, abilities,
and passion into self employment?
Over the years, The Employment Journey has profiled
many individuals who followed their passion and
became business owners and operators.
Skills PEI offers assistance through the Self Employ
PEI program. This employment benefit program is
designed to help people start and succeed with owning
and operating their own businesses. Participants receive
financial assistance as well as business counselling and
ongoing support from Skills PEI.
Awareness of resources in the community is so
important. Here is a great look at what PEI has to offer.
For more information about the Self Employ PEI
program, visit www.skillspei.com and click Programs
for Job Seekers.
Rural Action Centres are designed to raise
SkillsPEI offices: toll free: 1-877-491-4766
Charlottetown........ Atlantic Technology Centre
Summerside........... Access PEI
O’Leary ................. Future Tech West
Montague .............. 541 Main Street
Wellington ............. Access PEI - Outreach Site
Souris .................... Access PEI – Outreach site
awareness of existing small and large business
programs and make funds more accessible to
entrepreneurs, and community groups.
• Montague
• Central Bedeque
• Alberton
• Souris
• Wellington
For more information, call 1-855-297-9898.
Visit www.ruralactioncentres.ca
Canada Business-PEI provides free and
confidential business information to small and mediumsize businesses across PEI, including information
on government services and programs to support
entrepreneurs. They are the first stop for anyone
considering starting or expanding a business on PEI.
RDÉE PEI is the provincial francophone economic
development council.
Services include:
• Community economic development and
cooperative development services
• Entrepreneurial development and support services
• Economic immigration services
For more information, call toll-free: 1-888-576-4444.
Visit www.canadabusiness.ca
RDÉE also manages the Acadian and Francophone
Chamber of Commerce of PEI and hosts the Wellington
Rural Action Centre.
Atlantic Canada Opportunities Agency offers
Head Office, Wellington: 902-854-3439
Satellite office, Charlottetown: 902-370-7333
Visit www.rdeeipe.net
a variety of programs, services and resources to help
entrepreneurs in Atlantic Canada start, expand or
modernize their business. ACOA also offers programs
that support strategic initiatives in response to the
economic development and infrastructure needs of
For more information, call 1-800-871-2596 or
visit www.acoa-apeca.gc.ca
Innovation PEI offers a variety of programs and
services to support business development on PEI.
Business development professionals are available to
help determine which programs and services are best
for your business.
❑ Ignition Fund is for entrepreneurs seeking start-up
funding. Applicants compete for capital awards to start
and grow their business venture.
Visit www.innovationpei.com/ignition
❑ Pilot and Discovery Fund supports new and
existing businesses with the initial stages of developing
innovative new products, services or processes in the
strategic sectors.
Visit www.innovationpei.com/pdfund
❑ Development and Commercialization Fund assists
new and existing businesses with final stage product
refinements and commercialization costs in developing
a new product, service or process.
Visit www.innovationpei.com/dcfund
February 2015
Futurpreneur Canada provides pre-launch
coaching, start-up financing, mentorship, and resources
for entrepreneurs between the ages 18 and 29.
On PEI, they partner with Innovation PEI, CBDC East,
CBDC Central PEI, and CBDC West Prince Ventures
Ltd. to help deliver programs across the Island. Also,
Futurepreneur can offer a loan if the applicant is up to
39 years old.
For more information, contact:
❑ Charlottetown: Allison Ramsay, Innovation PEI,
902-566-7797 or [email protected]
❑ Summerside: Tania Bernard, CBDC Central PEI,
902-888-3793 or [email protected]
❑ Alberton: Maxine Rennie,
CBDC West Prince Ventures Limited,
902-853-3636 or [email protected]
For entrepreneurs who wish to purchase an existing
business, a list of Island businesses for sale can be
found at www.peibusinessesforsale.com
For a list of recent property sales, visit
What makes a good business deal?
Wayne Carew is the Principal and Senior Advisor
at MRSB Mergers & Acquisitions. He offers the
following advice and suggestions for purchasing a
CONFIDENTIALITY: “Most good business
opportunities are not advertised. Expect to sign a
non-disclosure agreement.”
THE OFFER: “Make sure it is clear and concise, with
a list of what assets of the business are included and
DEAL BREAKERS: “Write it down,” says Wayne.
“What is spoken is often forgotten and what is written
is remembered.”
For more information about achieving successful
business deals, contact Wayne Carew at
902-368-2643 or visit www.mrsbgroup.com
Banking services for small businesses
A number of banks across the Island have a small
business department. The first step is to contact the
lending agency and request an in-person appointment.
Chambers of Commerce across the province
are non-profit local business networks dedicated to
promoting and protecting the interests of the Island
business community they serve.
❑ Greater Charlottetown Area:
❑ Greater Summerside:
❑ South Shore:
❑ Kensington & Area:
❑ Eastern Prince Edward Island:
❑ Acadian and Francophone Chamber of
Commerce: www.rdeeipe.net/ccaflipe
❑ Montague: Karen Deagle, CBDC East,
902-838-4030 ext. 226 or [email protected]
Community Business Development
Corporation (CBDC) assists small businesses by
❑ Regional office: 902-407-7709
providing financial and technical services to new and
existing entrepreneurs.
Visit www.futurpreneur.ca
PEI Business Women’s Association is a nonprofit organization that empowers and inspires women
to succeed in their business endeavors. They provide
support, education, and opportunities to connect with
other women in business.
For more information, visit www.peibwa.org
2015 Blogs
Business for sale on PEI
www.employmentjour ney.com
Rural-based businesses that meet the criteria may apply
for five main loan programs: the Innovation Loan, The
Social Enterprise Loan, First-time Entrepreneur Loan,
Youth Loan, and the General Commercial Loan.
For more information, visit www.cbdc.ca
or telephone 1-888-303-2232.
(continued on page 15)
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Self employment: PEI resources (continued…)
The Canadian Federation for Independent
Business (CFIB) is a not-for-profit organization that
advocates for small and medium-sized businesses that
are independently owned. There are more than 1,000
members on PEI.
A CFIB business resource counsellor can help guide
members through regulatory issues from occupational
health and safety policies to finding out about
government programs that could help them grow.
A district manager meets with each member small
business owner at least once a year to communicate
changes in government policies.
They also discuss members’ concerns about such
issues as government budget measures, skills and
training, occupational health and safety policies, and
apprenticeship. Those concerns are then communicated
to government.
For more information, call Erin McGrath-Gaudet,
Director, at 902-620-4914 or
visit www.cfib-fcei.ca – twitter: @cfibpe
The SPOT is a shared workspace located on Water
Street in Charlottetown. They offer a professional,
comfortable and flexible office environment with
services designed for entrepreneurs, small businesses,
and mobile professionals.
For more information, visit http://my-spot.ca
Rotary International is an organization that brings
together business and professionals who provide
humanitarian services, encourage high ethical standards
in all vocations, and help build goodwill and peace in the
world. The Rotarian members usually meet weekly for
fellowship and to pursue their service to the community.
PEI Rotary organizations:
❑ Charlottetown Royalty:
❑ Hillsborough-Charlottetown:
❑ Charlottetown:
❑ Stratford:
❑ Montague:
❑ Summerside:
Entrepreneurs’ Forum (EF) helps entrepreneurs
connect with business leaders willing to advise them
at all stages of business development. Whether the
challenge is nailing down a business idea, starting
up, finding a market niche, or identifying growth
opportunities, EF advisors can help.
For more information, visit
eForcePEI is a workforce development initiative that
helps businesses provide a variety of essential skills
training to their employees at no cost. It provides
FREE on-line training and professional development
courses that will help grow your business.
For more information, call 902-566-9372 or
e-mail [email protected]
Visit www.eForcePEI.ca
The Workers Compensation Board promotes safe workplaces and protects
PEI Connectors offers networking and advisory services to immigrant
employers and workers through a no-fault injury insurance program. The program
is funded entirely by employers. If you are starting a business with one or more
workers, you must register with the WCB.
For more information, call 902-368-5680 or 1-800-237-5049. Visit www.wcb.pe.ca
entrepreneurs living on the Island. The goal is to connect these entrepreneurs to
the local business community. The program is from the Greater Charlottetown
Chamber of Commerce.
For more information, call 902-892-2835 or visit www.peiconnectors.ca
Holland College Adult Education
embraces a new academic model
by Stella Shepard
dult education classes at Holland College are
now instructor-led, with students progressing together
through eight-week terms in the day program, and 17week terms in the night program.
“We also believe the new method of teaching and
learning will better prepare adult education students to
be successful in post-secondary programs, where they
progress through courses in a group.”
Students now have 110 hours to complete high school
credit courses.
Course offerings
“In the past, it would often take students as much as
a year to complete a high school credit course using
the self-paced model,” says Gerry Seaward, Program
Manager. “Now, the students can finish courses in one
term. However, we will accommodate students who
experience unexpected situations by extending the time
they have to complete the course.”
GED Preparation is offered at each centre.
Grade 11 & 12 courses are offered in the following
subject areas:
• Biology
• Chemistry
• Physics
• English
• Math (10, 11, 12 & Advanced)
How the semesters are progressing to date
“The first semester went extremely well,” says Gerry.
“Feedback from adult education programs across the
Island indicates a significant increase in the number of
students who have completed credits by this time in
the year.
“Instructors and students are working hard to
complete the course outcomes in the eight-week time
frame in the day program, and 17 weeks in the night
program. Compared to other years, more students
are successfully exiting the programs and are earning
higher marks.”
Preparing for post-secondary education
“Most students in the adult education program transition
to post-secondary programs,” says Gerry. “They are
now able to reach their post-secondary goals in a shorter
period of time and transition into post secondary at
Holland College in the same academic year.”
2015 Blogs
Starting dates for next semester
Students all start at the same time. For more details,
contact a centre near you.
Charlottetown (Main) - 902-566-9628.
Daytime (9 am to noon, 12:30 to 3:30 pm)
Start dates: March 2 to May 1, 2015
Night time (6:15 pm to 9:30 pm)
Summerside Waterfront Campus - 902-888-6495
Daytime (9 am to noon, 12:30 to 3:30 pm)
Start dates: March 2 to May 1, 2015
Night time (6:15 pm to 9:30 pm)
West Prince Campus - 902-853-0024
Daytime (9 am to noon, 12:30 pm to 3:30 pm)
Start dates:: March 2 to May 1, 2015
Night time (6:15 pm to 9:30 pm)
Physics students from the Adult Education class
conduct an experiment using cars they built as part of
a project calculating velocity, mass, power, etc.
Montague - 902-838-4026
Daytime (9 am to noon, 12:30 to 3:30 pm)
Start dates: March 2 to May 1, 2015
Night time (6:15 pm to 9:30 pm)
Morell - 902-961-3005
Daytime (9 am to 3:30 pm)
Start date: March 2 to May 1, 2015
Scotchfort - 902-676-2043
Daytime (9 am to 3:30 pm)
Start dates: March 2 to May 1, 2015
Souris - 902-687-2447
Daytime (9 am to 3:30 pm)
Start dates: March 2 to May 1, 2015
Tignish - 902-882-3950
Daytime (9 am to 3:30 pm)
Start date: Jan. 5 to May 1, 2015
For more information about Adult & Community Education, call the main office at 902-566-9628,
or call toll free 1-800-446-5265 and press 3. Visit www.hollandcollege.com/adult-education
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February 2015
Calendar of Events - February to April 2015
February 18, 2015
9:00 am – 4:00 pm
Murchison Centre
17 St. Pius X Avenue
Annual Tourism Job Fair
This event is a great opportunity for all
employers in the Tourism industry to
recruit, interview, and potentially hire
new employees. For job seekers this is
an excellent opportunity to meet with
employers from the tourism industry
hiring for hundreds of jobs.
Tourism Industry Association of
Prince Edward Island (TIAPEI)
For more information about the job fairs, contact
Debbie at 902-566-5008 or
Visit www.tiapei.pe.ca/tiapei.cfm?id=401
Careers in Trucking
Information Sessions
Industry presentations followed by
TOWES Assessments
PEI Trucking Sector Council
[email protected]
February 18
PEICDS Bloomfield Office
Workshop: Job Search Strategies
Program Information
March 4
PEICDS Bloomfield Office
Workshop: Basic Computer
Career Development Services, Bloomfield
To register, call Nicole at 902-859-2776 or
[email protected]
Visit www.cdspei.ca
April 18, 2015
10:00 am - 3:00 pm
Stanley Bridge
Stanley Bridge Country Resort
and Conference Centre
February 18, March 19
9:30 am
Charlottetown – Farm Centre
420 University Ave., Suite 211
This project is funded in whole or in part by the Canada/
Prince Edward Island Labour Market Agreement
March 5, April 2, April 30
9:30 am
Summerside – 674 Water Street
Computer/internet services for online training programs/orientations such
as CSTS, WHMIS, TDG, Bear Awareness, Hazard Awareness (Safety
Tickets) etc. Clients are required to book computer time ahead, have basic
computer skills, credit card and an active e-mail account.
Tignish Employment
Resource Centre
To be determined
Passport to Employment
Is for Island workers ages 55 to 64 who
wish to re-enter the workforce
Yvonne Doyle: 902-620-3857
Michael Gaudet: 902-620-3436
February 18 - 6:00 pm
Kings Playhouse
The 8th Annual 2015 Business &
Community Excellence Awards
Banquet, sponsored by the Provincial
Credit Union. Guest speaker is
Jason Aspin, CEO of Aspin Kemp &
Associates. Awards presented include
Business of the Year, Tourism Operator
of the Year, and Employee of the Year.
Eastern Prince Edward Island
Chamber of Commerce, Montague
To nominate a business or to RSVP,
call 902-838-3131 or
e-mail [email protected]
Visit www.epeicc.ca
First week of March
9:00 am to 3:00 pm
Second week of March
9:00 am - 3:00 pm
Rodd’s Mill River Resort
Woodstock, near O’Leary
Young Entrepreneurs Forum
Contact Cletus Dunn Coordinator, at
902-853-3616 or
[email protected]
February 12th & March 19
4:00 pm
RCMP Headquarters
450 University Ave
Training Room
RCMP Career Presentation
An overview of the RCMP selection
process and a better understanding
of a career with the RCMP
To register, call 1-877-726-7472
[email protected]
Visit www.rcmpcareers.ca
click Police officer Careers
and then click Recruiting Events
Charlottetown - Feb. 12
10:00 - 11:30 am
5 Lower Malpeque Road
Summerside - February 11
1:00 - 2:30 pm
Community Business
Development Corporation
11 Water Street
Montague - February 5
1:00 - 2:30 pm
Active Communities
540 Main Street
Gearing Up For Job Fairs
For people with a disability and seeking
employment. Workshops to help job
seekers prepare for success with the
upcoming 2015 Job Fair season.
Learn how to get the most out of these
short intense events. Topics:
• What to research and how to prepare
• What to expect when you arrive
• How to develop a short
self-marketing pitch
• Following up with employers
PEI Council of People with Disabilities
Beth Butland - 902-892-9149 ext. 227
Devon Broome - 902-436-9259
Canda MacNeil - 902-838-5878
Last Wednesday of each month
Employer Speaker Series
Two local employers will present
information to job seekers. Join us to hear
important information on what employers
are looking for in prospective applicants
and how to be successful at job interviews.
PEI Council of People with Disabilities
Beth Butland, 902-892-9149 ext. 227
March 12, 2015
10:00 am – 2:00 pm
Schurman Market Street in
McDougall Hall - UPEI
UPEI Summer Job and Career Fair
UPEI Office of Skills Development
and Learning
Jason Hogan – 902-566-0707
March 14 - 5:30 pm
Centre Belle-Alliance
Acadian Entrepreneur’s Gala
Six entrepreneurial awards will be
Acadian and Francophone Chamber of Commerce
of PEI
For tickets, call 902-854-3439 ext. 228
50+ Entrepreneurs Forum
Deadline to apply: May 15
W. Garfield Weston Awards of Excellence for Aspiring Tradespeople will
be awarded to 10 PEI students entering the first year of any Holland College
trades program. Recipients will receive $2,000 towards tuition and a $2,500
stipend to be used for tuition or living expenses. Recipients will be able to
renew the award in their second year.
February 2015
WCB Occupational Health & Safety
education sessions are available free
of charge.
2015 Blogs
Holland College
Crystal Neary
Visit www.hollandcollege.com and
click student awards.
Workers Compensation Board of PEI
To pre-register, call 902-368-5697 or 1-800-237-5049
www.employmentjour ney.com
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