CHICAGO BRANCH - State Bank of India

19 S LaSalle Street, Suite 200
Chicago IL 60603
What are the benefits of getting access to my accounts through Internet Banking?
Transaction viewing with query facility
Internal transfers within your accounts with SBI Chicago
Remittance transactions to India in USD or INR
Statement viewing and printing
Opening of additional accounts with SBI Chicago
Payment to a large variety of pre-approved list of suppliers/ vendors e.g. Utility Bill
 Addition of External Accounts for originating ACH transactions from Chicago Branch
You should be existing account holder in State Bank of India, Chicago (The Bank). You should
have following information with you:
Account Number
Social Security Number
Date of Birth
Home Phone Number, and
ZIP code
Step 1:
Please type following URL in the web page (preferably in Internet Explorer)
Step 2: Click on Retail Banking. Select Chicago from Dropdown.
Step 3: Click on “enroll online”
Step 4. Please give valid information in all fields and click continue.
 Where is my Customer ID?
 Your Customer ID is the first 9 digits of your account number.
 What is my Home Phone Number?
 Your phone number registered with the Bank (State Bank of India, Chicago)
You will be prompted to set your login ID and temporary password (Remember, you will be
prompted to change the password on next login).
Step 5: Now you shall be displayed this page:
Step 6: Please give login ID you have created and Password you have set. You will be
prompted to change password now. Remember the login ID and Password are case sensitive.
Step 7: Now “Create Authentication Credential”. You have to choose image and create
phrase. (it will be displayed to you each time you login into the Internet Banking).
This protects the customer from giving information in a phishing site.
Step 8: You have to complete Challenge Questions and Answers. One out of these questions
will be asked to you if you login from a different computer. If you do not want to answer this
question when you login next time, please register your computer in the password page.
It is essential to remember your questions and answers for future use.
You will be displayed preview screen on Submit.
On submit, you shall get the following screen. Please click on “Access Accounts”.
STEP 9: On clicking Access Accounts you need to accept Service Agreement and Surekey
agreement. Please click on “I Accept” and “Enroll” respectively.
STEP 10: You have to complete Surekey enrollment. In order to do some transactions, like
create recipient it is necessary to enroll you to get the sure key in your mobile device / e-mail.
It is an added security feature in our Internet Banking site which protects you in case your
credentials to access your account have been compromised.
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 What is PIN ID?
 It is another password which is used along with sure key when you create
recipient for remittance. The parameters for PIN are given in the “Surekey
Enrollment” screen.
 What mobile number should I provide?
 You should preferably provide your registered mobile number. The Surekey
shall be delivered to this mobile number when you create a recipient or PIN
 What is e-mail address? Why it is prepopulated?
 This e-mail address is already registered by you with us. This e-mail address
will be receiving the Surekey /PIN ID.
 What is Create Surekey Phrase?
 You can create a suitable phrase. This phrase shall be part of the Surekey
you receive in e-mail / mobile number when you create a recipient. It
shows that the message for Surekey has come from an authentic source.
On submit, you shall receive text message on your mobile device. There is no need to respond
to the e-mail/ text message you receive. This is to confirm that you are enrolled in Surekey.
Now you will see My Bank page displaying all the accounts linked to your Customer number.
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Please print the transaction rights form provided in the Forms section of the SBI Chicago
internet banking site. Please complete it, sign and send us back at our fax number
312-701-0232 to enable the transaction rights.
Thanks for Banking with us.
If you need any clarification please free to call us at 312-621-1200 (Extn 222 / 212 /213) or
drop us an e-mail at [email protected] / [email protected] /
[email protected]
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