Document 377511

Capital Tower
91 Waterloo Road
London, SE1 8RT
T: +44 (0)20 3170 0935
Job Title:
HR Manager
Finance & Resources
Reporting to:
Director of Finance & Resources
Line report:
Office Coordinator & PA to Chief Executive
Chief Executive Officer
UK based staff
International staff
Board of Directors
WSUP is a non-profit partnership between the private sector, NGOs and research institutions
focused on solving the global problem of inadequate water and sanitation in low-income urban
communities. WSUP brings lasting solutions to low-income areas by working in partnership with
service providers, including water utilities, local authorities and businesses, and the
communities they serve. WSUP strengthens the capacity of service providers to deliver
sustainable city-wide water and sanitation services, promote good hygiene and raise the
environmental standards of low-income communities.
From incorporation in 2005, WSUP has rapidly grown to a £10-12m organisation and has plans
for greater expansion over the next few years. WSUP is at a pivotal stage in its growth. It now
operates six well-developed, respected country programmes in Africa and Asia to strengthen
public and private sector service providers to improve the delivery of affordable services to low
income consumers. WSUP has recently expanded its portfolio of operations to include the
building and strengthening of private sector provision in urban water and sanitation services and
the sale of consulting services on all aspects of low income urban WASH (Water, Sanitation and
Hygiene) to disseminate learning and increase impact. All of these operations are supported by
research, communications, funding and finance teams.
For more information about WSUP's vision and approach, see
Borealis & Borouge | Care International UK | Cranfield University | Thames Water | Unilever | Vitens-Evides International | WaterAid
Company Limited by Guarantee No. 5419428 registered in England & Wales. Registered address: 2-6 Cannon Street, London EC4M 6YH.
The Human Resources (HR) Manager will provide leadership in all areas of Human Resource
management, including recruitment, training, continuous improvement, performance reviews,
salary levels, security policy, health & safety and other work place policies, benefits and
contracts term and conditions. This new position has been created as a result of an initial review
carried out by the newly appointed CEO, and in response to staff requests for a more formalized
and developed HR function in the organization. The position will report to the Director of
Finance & Resources.
The initial task for any successful candidate will be to design, establish and implement HR
systems, policies, procedures and processes to strengthen and enhance the HR capacity of the
organization, looking across the board at a wide range of issues, and in consultation with UK and
international staff. The ideal candidate will have demonstrable expertise in HR in an
international and UK context gained from a mix of experience in the for-profit and non-profit
£38,000 per annum + up to maximum 5% pension contribution upon completion of the 6 month
probation period.
To apply, please send the following to [email protected]
An application letter which should include (amongst other things) a summary of why
you are applying for this role, how you meet the person specification requirements, and
what, in particular, you would bring to WSUP.
A copy of your current CV.
Equal opportunities form (available on the Vacancies page of
Interviews will be scheduled at the earliest convenient date.
WSUP does not use agencies for recruitment.
Please note: This job is based in the UK. We are unable to sponsor a visa application for anyone
who cannot supply the original of one of documents accepted under the Asylum and
Immigration Act (1996) as evidence that you are allowed to work in the UK. Please do not apply
if you cannot fulfil this legal requirement.
16th November, 23.59 GMT
Job Purpose
To provide leadership in all aspects of Human Resource management for the entire
organization, across all WSUP teams in the UK and internationally.
To design, establish and implement fit for purpose HR systems, procedures and processes to
ensure that the organization is able to effectively manage institutional risk, attract and retain
the best talent and appropriately support staff in all aspects of HR management.
To achieve these aims, and given the present state of development of organizational HR
capacity, the successful candidate will be required to work across both strategic and operational
Human Resources Management
Lead on the development of an appropriate framework of HR policies and procedures
ensuring the organisation complies with its statutory obligations and provides a high
quality HR experience for all WSUP staff and applicants from first point of contact to
leaving the organisation.
Lead on the development of strategic HR development across the organization to
ensure that we are best placed to attract, retain and support staff.
Immediate specific projects on taking up the post will include:
Ensure all staff contracts and job descriptions appropriately reflect and align to
organizational policy on staff salaries, benefits & terms and conditions. Prepare
contracts of employment for new staff and liaise with new members of staff and where
appropriate, support their induction process as required by their line manager.
Oversee a review of the salary bands in the organization ensuring that sets of
responsibilities and roles align to concomitant remuneration packages. Manage the
process regarding the resulting changes to terms and conditions of staff contracts
ensuring the organisation has an equitable pay structure which complies with statutory
requirements, and is competitive with the sector.
Oversee all areas of HR record keeping, ensuring that records are kept in line with data
protection requirements and organisational needs and that all staff have up-to-date and
consistent contracts. Delegate and manage tasks to be performed by the Office &
Finance Assistant as required.
Oversee the development of an organizational pensions administration process,
selecting a pension scheme, acting as the first point of contact with all staff regarding
membership of the scheme and handling any queries related to the pensions scheme.
HR Policy Development
Lead on and monitor the implementation and effectiveness of organizational HR policies
across all aspects of WSUP operations and procedures.
Lead on establishing a global security policy which is applicable, useful and appropriate
for all WSUP teams and business units. It should support the effective and safe working
of all WSUP staff in sometimes difficult and contrasting locations; the policy should be
practical and have content appropriate for both international and local staff and
consultants and volunteers.
Ensure the organisation complies with its obligations in respect of data protection.
Staff Training & Development
Lead the development of annual training plans, working with Senior Management Team
(SMT) and other line managers as appropriate, and ensure appropriate personal
development programmes exist for all staff, including regular performance appraisal
records provided by line managers. Foster a culture of continuous professional
development and improvement.
Create a process and pack for all UK staff inductions and support the production of
induction materials for international staff.
Provide support to the SMT in the area of HR and implement specific HR actions as
requested by SMT.
Support line managers and team leaders in the recruitment and management of interns.
Assist the Company Secretary in supporting and responding to the Board of Directors on
issues related to HR.
CIPD qualified or equivalent.
demonstrable evidence on professional HR
Demonstrable experience in a previous HR
management and implementation with
strong specialist HR knowledge.
Experience of policy and system
development and implementation.
Experience of managing complex employee
relations issues, and demonstrable
expertise in effective stakeholder
Experience of supporting senior
management in policy development.
Experience of working on international HR
issues and leading processes with
international staff.
Experience of developing security policies
and procedures in situations of political
uncertainty, civil unrest or complex
Experience of developing HR polices in
hybrid for-profit and non-profit
Experience of living and working in emerging
Willingness to demonstrate leadership, in
Foreign language skills especially in French,
the area of Human Resources whilst being
Portuguese and/or Swahili.
able to listen to others and recognise their
Excellent Excel spread sheet skills, including
Highly collaborative in nature.
the use of complex formulae and functions.
Ambitious, “can-do” attitude with an
entrepreneurial outlook.
Demonstrable legal expertise regarding UK
Resilient and with the ability to think
and international employment regulations.
creatively to overcome challenges and
effectively engage with new situations
Flexible, keen to learn and hard worker.
Able to work independently while being a
key institutional team player.
Meticulous attention to detail, combined
with an analytical and methodical approach.
Willingness to undertake a range of tasks –
Excellent written and spoken
communication skills in English.
Excellent IT skills.
Borealis & Borouge | Care International UK | Cranfield University | Thames Water | Unilever | Vitens-Evides International | WaterAid
Company Limited by Guarantee No. 5419428 registered in England & Wales. Registered address: 2-6 Cannon Street, London EC4M 6YH.