How to access your Super Changing Jobs?

How to access
your Super
If you currently have an account with Tasplan Super
or Tasplan Pension and you are entitled to claim your
benefit, you need to complete the attached form and
return it to Tasplan.
Please note that Commonwealth legislation requires
that super is ‘preserved’ until a person retires after
reaching their Preservation Age (see p3). You may be
able to access some of your super early if you have
an “unrestricted non-preserved” benefit (you will see
this on your last statement), or if you meet certain
If you are not eligible to claim your super, it must
remain invested with a complying super fund, like
Before moving your money from Tasplan to another
fund, you should carefully compare the fees, services
and benefits of both funds. In particular, check that
any insurance cover you currently have will not be lost.
If you are self employed you will need to make sure
you have claimed any tax deductions you are entitled
to before making a full withdrawal from your account.
Changing Jobs?
You can take your Tasplan account with you! Just give your
new employer your Tasplan member number. They can call
1800 005 166 if they have any questions.
Are you retiring?
If you have met your ‘Preservation Age’ (see page 4), you might
wish to consider using a Tasplan Pension account to turn your
super into a regular income stream instead of withdrawing the
full account balance. This could provide tax benefits and may
help you manager your day-to-day cashflow in retirement.
There are complicated tax and social security issues which
may affect you depending on whether you take your super
benefit as a lump sum or receive it as a income stream.
Tasplan encourages all retiring members to seek financial
advice to ensure your benefits are protected.
Contact us on 1800 005 166 if you want to know more about
Tasplan Pension or if you would like a referral to a qualified
financial planner in your area.
Processing Timeframes
Once we receive all required documentation
(including your certified ID), we will process your
benefit payment within 5 business days. You should
also allow 1-2 days to post or EFT your payment.
Withdrawal fee
Please note that an $80 withdrawal fee will apply to
all full and partial rollovers and withdrawals from you
Tasplan account.
TP/BPR 84.3 11/13 ISS13 TASP11140
Tasplan Ltd. ABN 13 009 563 062 AFS Licence No. 235391
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your identity
Why do we need to do this?
What does a certified ID look like?
When you withdraw money from super you need to prove
your identity. Your super is your savings, just like your bank
accounts, so we need to be sure that it goes to the right place.
This is a true and correct
copy of the original.
If you don’t provide your certified proof of ID, the forms
may be returned to you which could delay your super
Simply follow this easy 3 step process:
1. Visit your local Police Station or Post Office*
Take your driver’s licence or passport* to an authorised person.
2. Get your ID certified
To certify your documents, the authorised person needs to
compare a photocopy to the ORIGINAL and stamp or write
the following details on the copy:
• ‘This is a true and correct copy of the original’
• Their Qualification or Position (such as police officer)
• Their name
• Their address or phone number, and
• Their signature and the date it was signed.
3. Send it to us
Attach a copy of your certified ID to your completed
claim forms.
LIC NO:123456
Expiry Date:20/05/
Name: John Smith
Police Officer
Tel: 1234 5678
Date: 01/01/2013
James Citizen
Who can certify your ID?
• A Justice of the Peace
• Police Officer
• Australia Post employee (with 2 year’s + service)
• Pharmacist
• Legal Practitioner
• F inance company officer (with 5 year’s + continuous service
with one or more finance corporations)
• Notary Public Officer
• Commissioner for Declarations
• A
n officer with, or Authorised Representative of, a holder of
an Australian Financial Services Licence.
• Send it all back to:
GPO Box 1547
Hobart TAS 7001
*There are other acceptable ID documents you can use. At least one document must show
your full name, date of birth and address. Please refer to the ‘Certifying your identity’ fact
sheet on our website or call us on 1800 005 166 for more information.
Customer Service 1800 005 166
Tasplan Ltd. ABN 13 009 563 062 AFS Licence No. 235391
TP/BPR 84.3 11/13 ISS13 TASP11140
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How to Access Your Super
Use this form to access or rollover
your Tasplan Super or Tasplan
Pension account.
When completing this form, please
use a black pen and BLOCK letters.
This request will be invalid if unsigned.
Once completed, please return to:
Hobart TAS 7001
Free call: 1800 005 166
Email: [email protected]
Section 1: Your Details
Member Number Date of Birth (DD/MM/YYYY)
■■ ■■ ■■■■
■■■■ ■■■■■■■■■■■■■■■■■■■■■■■■■■
Given Names
Street Number/PO Box
Street Name
■■■■■■■ ■■■■■■■■■■■■■■■■■■■■■■■
■■■■■■■■■■■■■■■■■■■■■■ ■■■ ■■■■
If you have provided a PO Box address above you must also provide a street address.
Street Number
Street Name
■■■■■■■ ■■■■■■■■■■■■■■■■■■■■■■■
■■■■■■■■■■■■■■■■■■■■■■ ■■■ ■■■■
Contact Telephone Number
■■ ■■■■ ■■■■
■■■■ ■■■ ■■■
Email Address (use upper case and lower case as appropriate)
■■■ ■■■ ■■■
I agree to provide my Tax File Number (TFN)*:
*You might pay extra tax or your withdrawal might get delayed if we don’t have your TFN. Please see the warning on p5.
Section 2: Proof of Identity
Important: When you withdraw money from super you need to prove your identity. If you don’t provide a certified copy of your ID, your super withdrawal will be
delayed. Please see the front of this form for an explanation on how to get your ID certified.
I have attached one photo document; OR
I have attached one non-photo document A and one non-photo document B
Section 3: How much do you want to withdraw?
I want to make a full balance withdrawal
I want to make a partial withdrawal of $
■■■ ■■■ ■■
Please note that for all partial withdrawals you must leave a minimum balance of $2,000.
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Section 4: Reason for requesting a withdrawal
You have to meet a “condition of release” to access your super. Please tick the option that applies to you. If none of the options apply to you, please contact us on
1800 005 166 to check if you are eligible to access your super.
I am over 65 – Please complete sections 10 & 11.
I have retired / reduced my work hours to less than 10 hours per week – Please complete sections 5, 10 & 11.
I am rolling over to another super fund – Please complete sections 6 & 11.
I have an unrestricted amount available – Please complete sections 10 & 11.
I am making a Small Balance Claim – Please complete sections 7, 10 & 11.
I am suffering Severe Financial Hardship – Please complete sections 8, 10 & 11.
I am withdrawing on Compassionate Grounds – Please complete sections 9, 10 & 11.
Section 5: Retirement Conditions
What is my Preservation Age?
I declare that:
I have reached my Preservation Age and have reduced my working hours to
Date of birth
less than 10 hours per week and do not intent to return to full-time work.
30 June 1960
I have stopped working or changed jobs since turning 60,
1 July 1960
30 June 1961
but am not permanently retired.
1 July 1961
30 June 1962
1 July 1962
30 June 1963
1 July 1963
30 June 1964
1 July 1964
I reduced my hours on
■■ ■■ ■■■■
I stopped work / changed jobs on
Preservation Age
■■ ■■ ■■■■
I have reached my Preservation Age and have permanently retired.
I stopped work on
■■ ■■ ■■■■
Section 6: Rollover Fund Details
Please note that you don’t need to rollover your Tasplan account if you’ve changed jobs – just give your new employer your Tasplan account number and tell
them to call us on 1800 005 166 if they have any questions.
Please provide your other super fund’s details below.
Fund Name
Member Number
■■■■■■■ ■■■■■■■■■■■■■■■■■■■■■■■
Street Number/PO Box
Street Name
■■■■■■■■■■■■■■■■■■■■■■ ■■■ ■■■■
Australian Business Number ABN
Superannuation Fund Number (SPIN/SFN)
■■■■■■■■■■■ ■■■■■■■■■
Section 7: Small Balance Claim
I confirm that:
I have less than $200 in my Tasplan account; and
I am not working for a Tasplan employer; and
I am either unemployed or working less than 10 hours per week.
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Section 8: Severe Financial Hardship
I have completed and enclosed a Severe Financial Hardship Questionnaire and Statutory Declaration.
If I am claiming more than $1,000 I have attached original evidence of financial hardship equal to or greater than the amount of my claim.
I have attached a letter from Centrelink or Department of Veterans’ Affairs/completed the Centrelink Authority Form .
Please note that the letter/Authority form must be received by Tasplan within 21 days of the date on the letter.
Section 9: Compassionate Grounds Claim
I have attached an original letter from the Department of Human Services authorising the release of superannuation from my account on compassionate
Section 10: Cash Payment Details (EFT)
Please advise where you would like us to pay your funds.
Name of financial institution
BSB Number
Account Number
■■■ ■■■ ■■■■■■■■■■
Name account is held in
Section 11: Residency
I declare that I am a permanent resident of Australia or an Australian citizen.
Section 12: Declaration
I understand that it is not compulsory to provide my Tax File Number (TFN). However, if I choose not to quote my TFN, the Trustee is required to deduct tax at
the top marginal tax rate plus Medicare Levy.
I have read the Tasplan Privacy Statement and understand how Tasplan intends to protect my personal details, particularly in relation to the collection,
storage, quality, use and disclosure (sharing) of personal information.
here the full balance of my account is to be paid from Tasplan, I hereby release the Trustee from any further liability to me or my executors, administrators
or dependants in respect of my participation in the fund and request and authorise the termination of my membership in the fund.
here my benefit is being rolled into another fund, or a withdrawal is made from my Tasplan Super account (excluding rollovers to Tasplan Pension),
I approve the deduction of benefit payment fees (if any) from the benefits rolled over (subject to legislative restrictions).
I have read this document and declare that the information supplied by me on this advice is correct.
Your Signature
Dated (DD/MM/YYYY)
■■ ■■ ■■■■
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Important information
Why do we need your Tax File Number (TFN)?
What units are redeemed to pay a partial claim?
Super funds are legally allowed to ask for your TFN. You don’t have to give it to
us, but if you don’t you may pay more tax on your contributions and benefit
payments, and we won’t be able to accept personal (after-tax) contributions
from you. It could also delay payment of your benefits. If you close your
Tasplan account prior to providing your TFN, we will be unable to refund any
additional tax that you may have paid.
Approved claims are paid by selling units from your account based on your
selected Future Transaction percentage(s). Claims are not paid based on your
current account balance split. The Future Transaction percentage(s) determine
the investment options and proportions for the redemption of units.
We have to follow laws on how we use your TFN, and these may change in
the future. If we transfer your super to another fund, we will provide your TFN
to the other super fund unless you tell us not to in writing.
For example, a partial claim of $5,000 from an account with $20,000 (invested
50% in the MySuper Balanced option and 50% in the Cash option) with a
Future Transaction selection of 100% MySuper Balanced will have the partial
claim of $5,000 redeemed from the MySuper Balanced option only. If a Switch
request is submitted to change the Future Transaction percentage to 100%
Cash option prior to submitting the claim, then the partial claim of $5,000 will
be redeemed from the Cash option only.
Do you need your insurance cover?
Did you know that your insurance cover will cease automatically if you close
your account or leave an insufficient balance to cover ongoing payments? If
you need to keep your insurance in place please contact us on 1800 005 166
to discuss your options.
What unit price do I receive?
Members can submit a Switch request to change their Future Transaction
percentages prior to lodging their partial claim.
Please ensure the Switch is submitted (and allow time for it to be processed)
before you submit your partial claim. Please call us if you need any help.
Tasplan calculates new unit prices for each investment option each week.
These unit prices reflect the positive or negative movement in the underlying
investment values and are applied to the units held by each member to
determine your investment value.
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