Working with the Resistant Client: Strategies for Therapeutic Success

Providers often find themselves struggling with clients who seem
“resistant” to change. The learning moments with these clinical situations often pass, with providers wondering what could have been done
differently. At times, it may be easier to place blame on the client or system, than re-evaluate the therapeutic process. No matter how long one
has been in practice, we all run into these challenging moments in treatment. The result of this frustration may be provider burnout, compassion fatigue, and/or labeling clients as “treatment resistant”. Techniques
exist that can help providers re-evaluate their perspective on therapeutic
change and progress. Attendees will learn innovative methods on how to
set up goals for treatment that reduce the likelihood of resistance and
increase adherence to the treatment plan.
Working with the Resistant Client:
Strategies for Therapeutic Success
May 27, 2015
Edwin W. Monroe AHEC Conference Center
2000 Venture Tower Drive, Greenville
Upon completion of this workshop, participants should increase their
ability to effectively care for clients by being able to:
 Discuss the modern and postmodern perspectives on therapeutic
 Explore common clinical situations with individuals and families
who do not seem to want help
 Address how the self of the provider plays into therapeutic
 Identify strategies for building a resistance proof therapeutic approach from intake to termination;
as well as implement these skills in their daily practice.
Provided by:
This workshop will be valuable for all human service practitioners including social workers, psychologists, counselors, substance abuse professionals, case managers, marriage and family therapists, adult and youth
therapists and clinicians, and all interested others.
Working with the Resistant Client: Strategies for Therapeutic Success
Jennifer Hodgson, PhD, is a Professor in the Department of Child and
Family Relations, Marriage and Family Therapy Program, College of Human
Ecology at East Carolina University and holds an adjunct appointment in
the Department of Family Medicine. She is an AAMFT Clinical Member and
Approved Supervisor, and has served in the past as Chair of the North Carolina Marriage and Family Therapy Licensure Board, President of the Collaborative Family Healthcare Association, and Chair for the Commission of
Accreditation for Marriage and Family Therapy Education. Dr. Hodgson
received her MS degree in Applied Family and Child Studies with a specialization in Marriage and Family Therapy from Northern Illinois University
and her PhD in Human Development and Family Studies with a specialization in Marriage and Family Therapy from Iowa State University. She also
completed a Postdoctoral Fellowship in Medical Family Therapy at the University of Rochester School of Medicine and Dentistry. She has presented
nationally and statewide and is a popular speaker providing practical information in an engaging manner.
8:30 am
9:00 am
10:45 am
11:00 am
12:30 pm
1:45 pm
3:15 pm
3:30 pm
4:45 pm
Modern and Postmodern Perspectives on
Therapeutic Resistance
Common Clinical Situations with Individuals and
Families Who Do Not Seem to Want Help
LUNCH (on your own)
How the Self of the Provider Plays into
Therapeutic “Stuckness”
Strategies for Building a Resistance Proof
Therapeutic Approach from Intake to Termination
This program is being held at the Edwin W. Monroe AHEC Conference Center (adjacent to the Eastern AHEC Office Building-Venture Tower) located
on Venture Tower Drive in Greenville, NC. Parking is available in the lots
marked Monroe Conference Center Parking Only (two rows in front of the
building and in the lot located to the right of the building).
Maps at
Please bring a sweater or jacket to ensure your comfort.
Category A-NC Psychology Credit: This program will provide 6.0 hours
of (Category A) continuing education for North Carolina psychologists.
No partial credit will be given.
Contact Hours: Certificates reflecting 6.0 contact hours of education
will be awarded at the completion of the program.
National Board for Certified Counselors Credit (NBCC): Eastern AHEC
is an NBCC Approved Continuing Education Provider and may
offer NBCC- approved clock hours for events that meet NBCC
requirements. The ACEP solely is responsible for all aspects of
the program. (Provider #5645)
Substance Abuse Counselor Certification (SAC): Application has been
made to the North Carolina Substance Abuse Professional Practice
Board for 6.0 hours of Substance Abuse General Skill Building hours.
Working with the Resistant Client: Strategies for Therapeutic Success
Online registration is available at
Received by May 20. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$75.00
Received after May 20. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$100.00
The registration fee includes program materials, credit, and refreshments. Participants are encouraged to take advantage of the reduced registration fee by
registering on or before May 20, 2015. If you register early and must subsequently cancel, a full refund will be made through May 20, 2015. No refunds
will be made thereafter, but a substitute may attend. We would appreciate
advance notification of any substitutes so that we can prepare materials in that
person’s name. NOTE: If you register, do not attend, and do not cancel by the
May 20 deadline, you or your agency will be billed for the full amount.
Working with the Resistant Client: Strategies for Therapeutic Success
Register online at
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If you would like more information on the program, please call Mental Health
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You will receive handouts for this workshop in your confirmation email. Please
be sure we have your correct email so that you will receive the handouts.
Please be sure to print your handouts prior to the event and bring them to the
workshop, as there will be none available at the event. The program evaluation
will be sent immediately following the program to the email address on your
registration form. Once the evaluation has been completed, your certificate
will be available.
Individuals with disabilities, requesting accommodations under the
Americans with Disabilities Act (ADA), should contact the Department of Disability Support Services at (252) 737-1016 (V/TTY) by
May 13, 2015.
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