No Wrong Door 3-Year Implementation Plan Stakeholder Meetings

No Wrong Door 3-Year Implementation Plan
Stakeholder Meetings
The PA Link to Aging and Disability Resources asks you to share your knowledge and experience in a
series of meetings devoted to improving long term service and support in Pennsylvania. The PA Link, in
collaboration with the Departments of Aging, Human Services and Military and Veteran’s Affairs, is in
the process of developing a three-year plan to implement a No Wrong Door (NWD) system in the
Commonwealth. You’ve probably already participated in meetings to identify opportunities, barriers and
strengths. These meetings focus on planning the future and developing specific workable plans.
What is a No Wrong Door System?
Shared statewide approach for Long Term Service and Support (LTSS)
For all populations regardless of age, income, ability or program eligibility
Including all payers: federal, state, local and private
What does NWD look like in practice?
No matter where you go, you receive a consistent consumer experience through a personcentered approach to find what you need—or at least the next step in planning.
You don’t have to repeat your story multiple times to multiple agencies—your information
follows you among agencies.
Once you plan services, there is shared, coordinated management among providers and
Workgroup teams (comprising representatives from state, county and local LTSS agencies and
organizations) have developed draft plans to address issues of public outreach, structure, outcome
measurement and state support. The teams need your knowledge, expertise, and insights to ensure that
the planning is on target and represents the needs and goals of all Pennsylvanians.
The team will convene fifteen days of stakeholder meetings throughout the Commonwealth to gather
further input on how to implement a NWD system that works for all regions, providers, agencies and
consumers. Meetings will feature a series of facilitated discussions on specific topics:
Morning sessions will focus on public outreach, NWD structure and provider engagement.
Afternoon sessions will focus on outcome measurement, data gathering and governance.
Who do we need at the table? Everyone who supports people with long-term care needs:
PA Link Partners
Centers for Independent Living
County Mental Health/Intellectual Disability
Medical Professionals
Transportation Agencies
United Way
Advocates for Persons with Disabilities
Insurers and Managed Care Organizations
Area Agencies on Aging
County Veteran’s Service Officers
LTSS Providers
Housing Agencies
Hospital Administration/Staff
UCP Administration/Staff
Non-Profit Organizations
State and County Government staff
Page 1 of 3
Morning Sessions run from 9am to 12pm. Afternoon Sessions run from 1pm to 4pm.
We understand that your time is at a premium. Please feel free to attend the morning session, the
afternoon session or both. The topics are listed to assist in your decision.
Morning Topics:
Implementing an Effective Public Outreach System: Priorities and Timing
Building Local Structures to Support a NWD System
Engaging All Stakeholders in NWD System Success
Afternoon Topics:
Measuring Success: Statewide Long Term Service and Support Systems
Listing Key Functions of Information Technology Systems to Support NWD
Identifying Necessary State-Level Support Required for Local Success
For more information or to reserve a seat at a session, please email [email protected]
We hope you can invest some time with us on one of the following dates:
Thursday May 14, 2015
Wednesday May 27, 2015
Thursday May 28, 2015
Tuesday June 2, 2015
Wednesday June 3, 2015
Thursday June 4, 2015
Northampton Community College
3835 Green Pond Road
Bethlehem, PA 18020
(610) 861-5300
Northampton Community College
2411 PA-715
Tannersville, PA 18372
(570) 620-9221
John Heinz Rehab Hospital
Patient Dining Room
150 Mundy St.
Wilkes-Barre PA 18702
Clearfield County Career & Technology Center
1620 River Road
Clearfield, PA 16830
(814) 765-5308
Riverstone Inn
47 Leisure Dr,
Towanda, PA 18848
(570) 265-8882
Union County Government Center
155 N 15th Street
Lewisburg, PA 17837
Page 2 of 3
Tuesday June 9, 2015
Wednesday, June 10, 2015
Thursday, June 11, 2015
Tuesday, June 16, 2015
Wednesday, June 17, 2015
Thursday, June 18, 2015
Tuesday June 23, 2015
1400 S. Braddock Avenue
Pittsburgh, PA
Alleghenies UCP
512 Old Route 764
Duncansville, PA 16635
Dixon University Center
Richards Room 102 – Recital Hall
2986 North Second Street
Harrisburg, PA 17110
642 N Broad St,
Philadelphia, PA 19130
(215) 765-9040
Montgomery County Human Services
Community Room
1430 DeKalb Street
Norristown, PA 19401
Active Aging
1034 Park Ave,
Meadville, PA 16335
(814) 336-1792
Grove City College
Carnegie Alumni Center - Colonnade Room
260 South Broad Street
Grove City, PA 16127
Westmoreland County Community College
Wednesday June 24, 2015
Thursday, June 25, 2015
145 Pavilion Ln,
Youngwood, PA 15697
(724) 925-4000
For more information or to reserve a seat at a session, please email
[email protected] or call 717-234-0567.
Page 3 of 3