Release Notes - Good Technology

Good Mobile Manager 2.6.1.823
Release Notes
Updated 02/03/15
Overview .......................................................................................................................................... 2
Good Mobile Manager Version 2.6.1.823 (Feature Release) (02/03/15)................................................ 2
New in This Release .................................................................................................................... 2
Issues Resolved - GMC ............................................................................................................... 2
Open Issues - GMC ..................................................................................................................... 2
Good Mobile Manager Version 2.6.0.801 (Feature Release) (12/16/14)................................................ 2
New in This Release .................................................................................................................... 2
Issues Resolved - GMC ............................................................................................................... 3
Open Issues - GMC ..................................................................................................................... 3
Good Mobile Manager 
Version 2.6.0.795 (Feature Release) (12/16/14) ............................................ 4
New in This Release .................................................................................................................... 4
Issues Resolved - GMC ............................................................................................................... 4
Open Issues - GMC ..................................................................................................................... 5
Good Mobile Manager 
Version 2.5.3.723 (Service Release) (08/04/14) ............................................ 6
New in This Release .................................................................................................................... 6
Good Mobile Manager 
Version 2.5.2.701 (Service Release) (07/23/14) ............................................ 6
New in This Release .................................................................................................................... 6
Issues Resolved - GMC ............................................................................................................... 6
Good Mobile Manager 
Version 2.5.0.672 (Feature Release) (04/28/14) ............................................ 6
New in This Release .................................................................................................................... 6
Issues Resolved - GMC ............................................................................................................... 7
Open Issues - GMC ..................................................................................................................... 8
Good Mobile Manager 
v2.4.2.610 (Service Release) (03/07/14) .......................................................... 8
In This Release ............................................................................................................................ 8
Issues Resolved – GMC .............................................................................................................. 9
Good Mobile Manager v2.4.1.539 (Service Release) (10/22/13) .................................................... 9
New In This Release .................................................................................................................... 9
Issues Resolved – GMM/GMC .................................................................................................... 9
Good Mobile Manager v2.4.0.501 (Feature Release) (08/13/13) ................................................. 10
New In This Release .................................................................................................................. 10
Issues Resolved ......................................................................................................................... 10
Good Mobile Manager 
v2.3.2.3 (Service Release) (07/10/13)............................................................ 11
Good Mobile Manager v2.3.0.402 (Feature Release) (01/31/13) ................................................. 11
New In This Release .................................................................................................................. 11
Issues Resolved ......................................................................................................................... 11
Good Mobile Manager v2.2.0.315 (Service Release) ................................................................... 12
Upgrading from Build 2.2.0.299 to Build 2.2.0.315 .................................................................... 12
Issues Resolved ......................................................................................................................... 12
Open Issues ................................................................................................................................... 12
1
© Good Technology 2013. All rights reserved.
Overview
Good Mobile Manager provides an easy, secure, and comprehensive way to manage mobile
devices. By accessing a universal dashboard (Good Mobile Control Console) through any Web
browser, IT administrators can instantly access supported smartphones, tablets and handheld
devices in their mobile fleet.
Good Mobile Manager is supported by the Good Mobile Control Server (as are Good
Technology’s Good for Enterprise products). The Good Mobile Manager version number will
always reflect the current Good Mobile Control Server version.
In the “Open Issues” section of these notes, the listed issues have not been sufficiently resolved
in this release and will be addressed in a future release. The issues are identified by component
and a brief description is given. A workaround is provided if it is available. For more information,
contact your Good representative.
Good Mobile Manager Version 2.6.1.823 (Feature Release) (02/03/15)
New in This Release
•
•
Password authentication as secondary option with Delegated Authentication
Performance improvement for Export Stats
Issues Resolved - GMC
Component
GMC
GMC
Issue
Easy Activation fails if there is a change in the SMTP address
for an existing user.
Export Statistics performance fix.
Tracker
FIRST8300
GMC-3920
GMC-3967
GMC-3973
Open Issues - GMC
Component
GMC
GMC
GMC
Issue
Importing a GMC 2.6.1 policy set into GMC 2.5.x
causes user errors without a warning such as
“Unsupported functions will keep default.”
When downgrading from build 818 to 723, GMC policy
sets with “Password Protected” should have
“Password Authentication” enabled.
Export Statistics does not export stats for a device if
the GMM serving it is down and
Tracker
GMC-3983
GMC-3984
GMC-3995
setsystem.gmm.refresh.border_amount 0
is set in the props file.
GMC
When downgrading from build 818 to 801, the GMC
policy Password Authentication checkboxes should
remain unchecked.
Good Mobile Manager Version 2.6.0.801 (Feature Release) (12/16/14)
New in This Release
•
Support for Windows Pro 8.1
2
© Good Technology 2013. All rights reserved.
GMC-3996
•
Various features that apply only to Good for Enterprise
Issues Resolved - GMC
Component
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
Issue
Unable to upgrade from Good Mobile Managerv2.3.x.
Users from Bidirectional external trust forest not able to
connect to Self Service portal.
Policy import from source GMC to destination GMC with
different time zone results not working.
Move optimizations if moving from 2.5.1.683 to higher
versions.
Welcome Email Support for Japanese Character-set.
Handheld Page fix where list of devices can disappear
randomly.
Export Statistics Report optimization.
SSO login will not work if trying to use the configured browser
from the localhost machine itself.
With SSL set to On for all LDAP connections between GMC
and AD, all domains remain visible but all search operations
against unsecure domains will fail.
Unicode characters are not supported in device names.
POODLE SSL fixes.
Custom apps display bundle name vs display name.
If a GC database is down, the status indicator on the Settings
> Enterprise Servers page remains green.
Unchecking MDM policy settings “Query of device
information,” “Query of network information,” “Restrictionrelated queries,” “Security-related queries” may cause
Compliance Manager blacklist/whitelist device checks to fail.
Tracker
FIRST6924
FIRST7351
FIRST7385
FIRST7485
FIRST7607
FIRST7723
FIRST7579
GMC-1175
GMC-2963
GMC-3273
GMC-3841
GMC-3859
GMC-3905
MDM-94
Open Issues - GMC
Component
GMC
GMC
GMC
GMC
GMC
GMC
GMC
Issue
"OutOfMemoryError" while executing iOSMDM test
with 36000 devices.
Self Service in Office 365 cloud environments is not
supported.
[Domino] Unable to add Unicode users to roles when
there is no mailbox, using Domino Dir.Auth.
No re-sync and cannot receive email after moving user
from GMM 7.2 to 8.1, then to 8.2, while handheld is not
connected.
Upgrading GMC from 2.5 to 2.6 with 8.3 GMM present,
some new database fields for EWS/SQL GMM and all
new database fields for EWS/BDB are not be
displayed on Server info page.
Email address does not update in OTA email when
resent from GMC
When moving Windows 8 devices to a new GMC, the
source GMC completed-moves log does not display
3
© Good Technology 2013. All rights reserved.
Tracker
GMC-3035
GMC-3246
GMC-3298
GMC-3367
GMC-3687
GMC-3797
GMC-3829
successfully completed actions.
If the GMC has a policy that is >8k in size and the
“Enable automatic import of users” into Good Control
server is enabled on the GMC side, then during the
Easy Activation process, there is a Policy Retrieval
error as the retrieval fails.
When an Easy Activation process times out on a
device, the GMC handheld log may indicate success.
Old email address shown in compliance email
notification.
If an admin edits a user’s SMTP address in Exchange,
rather than adding a new address for the user in
Exchange, GFE reset cannot finish re-sync. GFE
cannot be used in this state.
Easy activation fails after changing a user’s email
address.
Policies dynamically created in Good Control as part of
the GMC automatic-import feature may be named
incorrectly.
If the GC certificate is missing on the GMC host
machine, you will be unable to remove the GC on the
GMC Settings > Enterprise Servers page.
Workaround: Use Replace on the Enterprise Server
page for the GC and replace the GC with itself or
another.
If a GC database is down, the status indicator on the
Settings > Enterprise Servers page remains green.
Scheduled reports of the same frequency type are
send at once even if date requirement is not met.
An SMTP-changed user whose OTA PIN has expired
can still provision their device using old mail with
expired PIN, but not using a newly generated pin.
Once an Application Management policy template is
assigned to a policy, the policy cannot be reverted to
No Template (custom settings). The workaround is to
create a new, empty template and assign it to the
policy.
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC-3837
GMC-3839
GMC-3845
GMC-3852
GMC-3858
GMC-3886
GMC-3898
GMC-3905
GMC-3912
GMC-3917
GMC-3923
Good Mobile Manager 
Version 2.6.0.795 (Feature Release) (12/16/14)
New in This Release
•
•
•
•
Support for 3rd party Auth Delegates
Support auto-import of users from GMC to GC via Easy Activation
Support Windows Pro 8.1
Support Easy Activation after email address change*
Issues Resolved - GMC
Component
GMC
GMC
Issue
Unable to upgrade from Good Mobile Managerv2.3.x.
Users from Bidirectional external trust forest not able to
connect to Self Service portal.
4
© Good Technology 2013. All rights reserved.
Tracker
FIRST6924
FIRST7351
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
Policy import from source GMC to destination GMC with
different time zone results not working.
Move optimizations if moving from 2.5.1.683 to higher
versions.
Welcome Email Support for Japanese Character-set.
Handheld Page fix where list of devices can disappear
randomly.
Export Statistics Report optimization.
SSO login will not work if trying to use the configured browser
from the localhost machine itself.
With SSL set to On for all LDAP connections between GMC
and AD, all domains remain visible but all search operations
against unsecure domains will fail.
Unicode characters are not supported in device names.
Custom apps display bundle name vs display name.
If a GC database is down, the status indicator on the Settings
> Enterprise Servers page remains green.
Unchecking MDM policy settings “Query of device
information,” “Query of network information,” “Restrictionrelated queries,” “Security-related queries” may cause
Compliance Manager blacklist/whitelist device checks to fail.
FIRST7385
FIRST7485
FIRST7607
FIRST7723
FIRST7579
GMC-1175
GMC-2963
GMC-3273
GMC-3859
GMC-3905
MDM-94
Open Issues - GMC
Component
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
Issue
"OutOfMemoryError" while executing iOSMDM test
with 36000 devices.
Self Service in Office 365 cloud environments is not
supported.
[Domino] Unable to add Unicode users to roles when
there is no mailbox, using Domino Dir.Auth.
No re-sync and cannot receive email after moving user
from GMM 7.2 to 8.1, then to 8.2, while handheld is not
connected.
Upgrading GMC from 2.5 to 2.6 with 8.3 GMM present,
some new database fields for EWS/SQL GMM and all
new database fields for EWS/BDB are not be
displayed on Server info page.
Email address does not update in OTA email when
resent from GMC
When moving Windows 8 devices to a new GMC, the
source GMC completed-moves log does not display
successfully completed actions.
If the GMC has a policy that is >8k in size and the
“Enable automatic import of users” into Good Control
server is enabled on the GMC side, then during the
Easy Activation process, there is a Policy Retrieval
error as the retrieval fails.
When an Easy Activation process times out on a
device, the GMC handheld log may indicate success.
Old email address shown in compliance email
notification.
5
© Good Technology 2013. All rights reserved.
Tracker
GMC-3035
GMC-3246
GMC-3298
GMC-3367
GMC-3687
GMC-3797
GMC-3829
GMC-3837
GMC-3839
GMC-3845
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
If an admin edits a user’s SMTP address in Exchange,
rather than adding a new address for the user in
Exchange, GFE reset cannot finish re-sync. GFE
cannot be used in this state.
Easy activation fails after changing a user’s email
address.
Policies dynamically created in Good Control as part of
the GMC automatic-import feature may be named
incorrectly.
If the GC certificate is missing on the GMC host
machine, you will be unable to remove the GC on the
GMC Settings > Enterprise Servers page.
Workaround: Use Replace on the Enterprise Server
page for the GC and replace the GC with itself or
another.
If a GC database is down, the status indicator on the
Settings > Enterprise Servers page remains green.
Scheduled reports of the same frequency type are
send at once even if date requirement is not met.
An SMTP-changed user whose OTA PIN has expired
can still provision their device using old mail with
expired PIN, but not using a newly generated pin.
Once an Application Management policy template is
assigned to a policy, the policy cannot be reverted to
No Template (custom settings). The workaround is to
create a new, empty template and assign it to the
policy.
GMC-3852
GMC-3858
GMC-3886
GMC-3898
GMC-3905
GMC-3912
GMC-3917
GMC-3923
Good Mobile Manager 
Version 2.5.3.723 (Service Release) (08/04/14)
New in This Release
•
This release does not affect Good Mobile Manager.
Good Mobile Manager 
Version 2.5.2.701 (Service Release) (07/23/14)
New in This Release
•
Corrects network-failure problems that occur during new provisions.
Issues Resolved - GMC
Component
GMC
Issue
Large number of network failures during new provisions.
Good Mobile Manager 
Version 2.5.0.672 (Feature Release) (04/28/14)
New in This Release
Policy Import/Export
Secure LDAP Connections (SSLv3/TLS1.x) between GMC and AD
Scheduled Reports
Compliance Alert Notifications
Web Services APIs for User Self Service Actions
6
© Good Technology 2013. All rights reserved.
Tracker
FIRST-7246
64-bit JVM Support
Support for Cloud-based AD (O365)
Issues Resolved - GMC
Component
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
Issue
Moving a user to a different server immediately after that user
performs an OTAP may result in a server crash and restart.
The pages of unmanaged applications downloaded from Good are
not localized. Users who select the “Visit Application Catalog”
option on their device will find the list of available applications
displayed in English.
Errors will occur if the SQL Server JDBC driver is installed on the
target machine for GMC installation. Workaround: The installer is
probably looking into the wrong location to find sqljdbc_auth.dll.
Try searching for sqljdbc_auth.dll on the machine and you will
probably find one of the locations to be a system path such as
C:\Windows\SysWOW64. Browse to the path and rename
sqljdbc_auth.dll to sqljdbc_auth.Backup, and continue with the
GMC installation.
InstallShield threw errors when attempting to install MS SQL
Native Client and CLI utilities.
The quantity displayed of provisioned and unprovisioned devices
on the Home page maybe be incorrect due to the presence of
managed clientless devices.
Exporting all handhelds may run up to 20% slower.
An unmanaged application will not push to the device after
upgrade until the existing managed app policy is pushed or
modifed to trigger the action. This can take up to 12 hours after the
upgrade.
A User Rejected/Cancel action on the device to install a managed
app results in an incorrect Status/Action displayed in GMC.
VPN configuration using a combination of IPSEC Shared Secret
and Hybrid Authentication settings is not supported.
Deleting a trusted GMC throws error: "The remote GMC
'https://GFEQA3.GFEQA.qagood.com:19005/' was not verified.
Self Service: clicked Send Activation PIN and I got 2 welcome
emails
Upgrading GMC from R6 SR1 to R8 trunk: failed to start due to DB
upgrade scripts
Setup was NOT able to install Microsoft SQL Server Express.."
error message occurred while installing GMC IS2012 v2.4.0.501
on Windows 2012 environment
Web Services API for role assignment fails for users outside of
GMC Domain.
Failing to send service notification alert for bulk users in GMC Handhelds spread out in multiple pages within GMC.
GMC fails to grant role to users with Turkish user_name
MDM Profiles fails to re-install after user manually removes it.
GMC failed to connect to SQL server under special circumstances.
Handheld ID missing for Export Statistics.
GMC CLI tool - Code optimization Fix.
Self Service Portal - Unlock Device fails.
One or more source GMM servers appear to be offline. Handheld
7
© Good Technology 2013. All rights reserved.
Tracker
113611
110172
GMC-925
110022
GMC-914
109824
GMC-903
109159
GMC-875
107547
103764
GMC-582
101160
GMC-492
71520
GMC-3
GMC-1435
GMC-1439
GMC-1490
GMC-1503
FIRST-5628
FIRST-5733
FIRST-5880
FIRST-5953
FIRST-5964
FIRST-6044
FIRST-6126
FIRST-6345
FIRST-6558
GMC
move operation for offline GMM servers will fail with: “Click OK to
continue or Cancel to abort the action." However, the move is
successful.
If you receive an “Illegal Key Size” error while importing an iOS
MDM certificate into Good Mobile Control via Certificates > Upload
Signed Certificate, refer to
http://good.custhelp.com/app/answers/detail/a_id/741 for a
solution to the problem. You will need to install the Unlimited
Strength JCE (jar files).
Open Issues - GMC
Component
GMC
GMC
GMC
GMC
GMC
GMC
Issue
Unchecking MDM policy settings “Query of device information,”
“Query of network information,” “Restriction-related queries,”
“Security-related queries” may cause Compliance Manager
blacklist/whitelist device checks to fail.
The status of a managed application is not displayed correctly if
"Auto Uninstall" in unchecked.
SSO login will not work if trying to use the configured browser
from the localhost machine itself.
IE Browser Timeout encounters a password failure when
attempting to login again.
Upgrading GMC from 2.3.1.430 to 2.4.0.501 fails.
GMC
With SSL set to On for all LDAP connections between GMC and
AD, all domains remain visible but all search operations against
unsecure domains will fail.
Support for 35k Handhelds requires heap size of 2GB or higher.
GMC
Send service notification not functional.
GMC
Unicode characters are not supported in device names.
GMC
GMC does not support exporting the compliance status for WP8
devices
Adding a Self-Service user on a non-primary domain will result
with a "User could not be found" error message. GMC only
supports adding HH on the Primary domain
On a clean Windows2008 SP2 32-bit system, Windows
PowerShell may be absent. In this case, the GMC installer will
not install SQL Server Management Studio You will need to
install Powershell and the Management Studio.
Policy names that include Unicode characters
(Chinese/Japanese/Arabic) are not displayed correctly.
The handheld import/export functions are not supported for
WP8.
GMC
GMC
GMC
GMC
Tracker
103117
110205
GMC1175
GMC1207
GMC1490
GMC2963
GMC3035
GMC3257
GMC3273
GMC3278
GMC3303
GMC3376
GMC3387
-----
Good Mobile Manager 
v2.4.2.610 (Service Release) (03/07/14)
In This Release
This service release addresses a security issue in the Good Mobile Control (GMC) Server that
can result in updated compliance rules files not being pushed to the Good For Enterprise
8
© Good Technology 2013. All rights reserved.
clients.This issue was introduced in the 2.4.0 release, so any GMC server at this version or newer
should be updated. (GMC-3194) This does not impact Good Mobile Manager clientless handheld
use.
Also in this release:
•
iOS CloudKeyChainSync restrictions are available.
•
The following open issues have been resolved.
Issues Resolved – GMC
Component
GMC
GMC
GMC
GMC
GMC
Issue
Improved the performance of the software export function.
Fixed the Server name to display ServerName in GMC, rather
than SerialNumber.ServerName.
The same domain capabilities are now visible to the Web Service
API as to the default SSP.
Issue resolved with GMC upgrade that caused an Appcrash.
Good Messaging Domino directory service auto-start issue
resolved.
Tracker
GMC2736
GMC2776
FIRST5628
FIRST5752
FIRST5939
Good Mobile Manager v2.4.1.539 (Service Release) (10/22/13)
New In This Release
This release includes new features and addresses customer-reported and known issues.
Issues Resolved – GMM/GMC
Component
GMC
GMC
Issue
GMC event log descriptions not displaying in event viewer.
GMC
Handheld reports for device type output text in format as seen on
NOC rather than user-friendly format.
GMC-to-GMC move user failed due to out-of-memory issue.
GMC
GMC load page fails after remote wipe.
GMC
GMC service crashes while running exportsoftware report.
GMC
GMC
GMC will not upload a different application file type with the same
name.
GMM server names truncated in GMC.
GMC
Issues with Kerberos SSO on GMC.
GMC
Unchecking MDM policy settings “Query of device information,”
“Query of network information,” “Restriction-related queries,”
“Security-related queries” may cause Compliance Manager
blacklist/whitelist device checks to fail.
Filled in column content for Title, Location, and Mail Server for
Handheld Users report.
GMC
9
© Good Technology 2013. All rights reserved.
Tracker
FIRST4890
FIRST5406
FIRST5523
FIRST5543
FIRST5582
FIRST5604
FIRST5660
FIRST5692
MDM-94
GMC1524
Good Mobile Manager v2.4.0.501 (Feature Release) (08/13/13)
New In This Release
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Support for moving users between GMCs
Ability to view additional account details when searching for users and filtering for bulk
actions
Ability to use separate email template when regenerating PIN
Auto-send reminders for pending activations
Improved role-based access control (expanded rights on the Roles tab)
HTML-based welcome and regeneration emails
Kerberos-based Single Sign-on
Good Support guided access to server logs
Automated non-compliance actions when MDM profile is removed from iOS devices.
iOS MDM profile re-enrollment is no longer required when moving users between policy
sets
Automated removal of device restrictions, configs (WiFi/VPN/EAS), and apps when iOS
MDM-enabled device is removed (deleted) from GMC or the MDM policy checkbox is
unchecked
Search, add, distribute apps in non-US Apple App Stores
Reset device password
Single-click action for regenerating or resending PIN
Ability to view activation PIN
Upgrade to JRE 7 (GFE command-line utilities now require JRE 7)
Issues Resolved
Component
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
Issue
A User Rejected/Cancel action on the device to install a managed
app results in an incorrect Status/Action displayed in GMC.
An unmanaged application will not push to the device after
upgrade until the existing managed app policy is pushed or
modifed to trigger the action. This can take up to 12 hours after the
upgrade.
Exporting all handhelds may run up to 20% slower.
The quantity displayed of provisioned and unprovisioned devices
on the Home page maybe be incorrect due to the presence of
managed clientless devices.
InstallShield threw errors when attempting to install MS SQL
Native Client and CLI utilities.
Errors will occur if the SQL Server JDBC driver is installed on the
target machine for GMC installation. Workaround: The installer is
probably looking into the wrong location to find sqljdbc_auth.dll.
Try searching for sqljdbc_auth.dll on the machine and you will
probably find one of the locations to be a system path such as
C:\Windows\SysWOW64. Browse to the path and rename
sqljdbc_auth.dll to sqljdbc_auth.Backup, and continue with the
GMC installation.
The pages of unmanaged applications downloaded from Good are
not localized. Users who select the “Visit Application Catalog”
option on their device will find the list of available applications
displayed in English.
HTML welcome email will not be sent in an Exchange 2003
environment; text welcome email is sent fine. Workaround: In
10
© Good Technology 2013. All rights reserved.
Tracker
101160
103764
107547
109159
109824
110022
110172
112673
GMC
mixed environments, send HTML welcome email via Exchange
2007.
If you receive an “Illegal Key Size” error while importing an iOS
MDM certificate into Good Mobile Control via Certificates > Upload
Signed Certificate, refer to
http://good.custhelp.com/app/answers/detail/a_id/741 for a
solution to the problem. You will need to install the Unlimited
Strength JCE (jar files)
Good Mobile Manager 
v2.3.2.3 (Service Release) (07/10/13)
This release includes security enhancements.
Good Mobile Manager v2.3.0.402 (Feature Release) (01/31/13)
New In This Release
This release includes new features, and addresses customer-reported and known issues:
•
•
•
•
•
•
•
•
•
•
•
Set up GMC with new IS2012 installer
Prevue GE: Priority Access & General Access availability. Refer to the Prevue GE Priority
Access Planning Guide for information on using this new service. All note open issue
111739 below.
Ability to enable/disable Siri dictation via GMC policy
New attributes for GMC Handheld List View
HTML Email template: HTML-customizable activation
Support new attributes for GMC Reports
Support web based application catalog
Support for new attributes for GMC CLI "Export Statistics"
New Filters for GMC Handheld List View page
Summary page/screen for each policy now supports new edit links: MDM, SMIME,
iOS 6 MDM restrictions now support request to include the "EAP-TLS" option for Wifi
profile in iOS Config
Issues Resolved
Component
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
Issue
GMC does not reflect true Inactive / Active status for handheld.
Clicking Upload for an application in the Volume Purchased
Applications list may generate an error.
GMC takes too long to export software report.
Unable to open GMC device detail pages after upgrading to 2.2.
[iOS 6] MDM restriction applied to Youtube does not disable new
standalone application.
After logging into the GMC and choosing the handheld tab,
processing takes a long time.
It's possible to delete the child profile for iOS MDM if "Allow user to
remove profile" is checked in GMC (before checking "Enable MDM
Profile").
Unable to upload Apple VPP spreadsheets into GMC.
The number in GMC compliance graph window will be inconsistent
with the number of “Device out of compliance.” When clicking the
number link, an error message will be displayed.
11
© Good Technology 2013. All rights reserved.
Tracker
94546
103243
103394
104636
105247
105516
107166
107791
108710
GMC
Long delays or timeout in the GMC when attempting to view
Paused Handhelds report or running Export Statistics report.
109276
Good Mobile Manager v2.2.0.315 (Service Release)
Upgrading from Build 2.2.0.299 to Build 2.2.0.315
If you are upgrading from version 2.2.0.299 to 2.2.0.315, note the following: all Application
Management policy features in build 299 were not fully functional. To now fully pick up any
Application Management policy settings that you made using build 299, wait at least 12 hours
after upgrading to build 315 and then make and save a change (any change will do) to the
Application Management settings, to trigger activation and fulfillment of any pending build 299
actions.
Issues Resolved
Component
Issue
Tracker
GMC
GMC upgrade fails when S/MIME is enabled and multiple policy
sets use a common policy template.
102730
GMC
Upgrading to GMC version 2.2 activates password policy for GFE
users (Handheld Authentication Type = Password-protected)
where existing policy sets had no password policy, (Handheld
Authentication Type = None)
102906
GMC
After upgrading to GMC version 2.2 the server is unresponsive
when distributing enterprise apps to iOS devices under certain
conditions.
102997/
102998
GMC
Usability enhancement: GMC users can select more than one
apps to add to the enterprise app store when using the new
feature to search Apple App Store within GMC. Added usability
improvement when adding a single app.
GMC
Policy Template page is not available after downgrading GMC
from version 2.2 to the earlier version.
103212
GMC
IE8 browser-specific issue: GMC logs the user out when the user
clicks the “Distribute” link for the Volume Purchase Program (VPP)
feature.
103045
GMC
An app that is distributed via the Volume Purchase Program (VPP)
feature does not auto-uninstall when MDM profile is removed even
when it is configured to do so.
103240
GMC
GMC performance enhancements: Employed several techniques
that resulted in significant scalability improvements.
Open Issues
Component
Issue
12
© Good Technology 2013. All rights reserved.
Tracker
GMC
GMC
GMC
GMC
GMC
GMC
GMC
VPN configuration using a combination of IPSEC Shared Secret
and Hybrid Authentication settings is not supported.
Unchecking MDM policy settings “Query of device information,”
“Query of network information,” “Restriction-related queries,”
“Security-related queries” may cause Compliance Manager
blacklist/whitelist device checks to fail.
The status of a managed application is not displayed correctly if
"Auto Uninstall" in unchecked.
[Domino] Error occurs when moving GMC databases to a
different server. Workaround requires a manual registry change.
A GMC configured for Kerberos Single Sign On via the GMC
Settings > Login Settings page cannot be accessed from the
machine it is installed on.
IE browser timeout after half an hour will cause GMC password
to fail upon reentry. Entering the password a second time is
successful. Chrome and Firefox do not share this problem.
Deleting a trusted GMC from the Move Handhelds page may fail
with an error: “The remote GMC was not verified.” Retrying the
operation will be successful
71520
103117
110205
GMC628
GMC1175
GMC1207
GMC1435
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