How to Register on the Provant Portal You must register the first time you visit the new Provant portal in 2015, even if you registered in 2014 to complete your health risk assessment. You will also create a new username and password, which you will use going forward. 1. Visit gd.provantone.com. Note: This URL is different than the one you may have used in 2014. 2. Click Sign Up! DO NOT ENTER A USERNAME AND PASSWORD the first time you visit gd.provantone.com. Once you register, you’ll create a new username and password to use when you log in going forward. 3. Enter your registration ID in ALL CAPS. Your registration ID is your first name, followed by your last name and your date of birth (MMDDYYYY). For example: JOHNSMITH01101970. Note: If you have a suffix in your name and it typically appears on your benefits materials, you must include the suffix as part of your registration ID. Include a single space after your last name and before the suffix. For example: JOHNSMITH JR01011990. 4. Select your birth date from the drop down tabs. 5. Below the birth date tabs, you’ll see a selection of random letters and numbers. Enter these characters in the Captcha Code field exactly as you see them. 6. Click Next. HOW TO REGISTER ON THE PROVANT PORTAL Page 2 7. A new screen will appear where you will create your profile. (Some of your information will automatically populate.) • Enter your first and last name. • Select your gender. • Enter your height. • Select your activity level. (This is an approximation of how much you exercise every day.) • Select your time zone. • Select your date formatting preference (MM/DD/YYYY or DD/MM/YYY). • Select your preferred measurement system (US or Metric). • Create a username. This can be your General Dynamics email address or another username (for example: [email protected] or johndoe123). • Create a password. Enter it twice, once in the Password field and a second time in the Confirm Password field. Your password must have at least eight characters and consist of at least one lowercase letter, one uppercase letter, and one number. • You’ll enter this username and password when you log in to the Provant portal from now on. 8. Click Register. You will receive the following message: “You have registered successfully. Please wait while we log you in.” 9. Once you’re logged in, click on the arrow next to welcome in the top right corner of the home page, and select Account Settings. HOW TO REGISTER ON THE PROVANT PORTAL Page 3 10. Choose a password security question and fill in the answer. This will enable you to reset your password if you forget it going forward. If you don’t answer the security question and you forget your password, you’ll need to contact Provant to reset your password. 11. Follow the instructions below to log back into the portal with your new username and password. Logging Back in Once You Have Registered 1. Go to gd.provantone.com. Having Trouble? 2. Enter your username. Call the Provant customer service team at 888-606-3189 (Monday—Friday, 7am6pm EST) if you are having trouble registering or logging in. 3. Enter your password. 4. Click Login.
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