Student Ticket Info - Ohio State Buckeyes

2014-15 Ohio State Men’s Basketball
Student Ticket Policies and Procedures
NEW FOR 2014-15: USG and Block “O” have announced a new Student Attendance Incentive Program beginning with the 2014-15
Men’s Basketball Season. Please be sure that you read and understand the details of this program (found at the end of this
document) prior to ordering tickets. By purchasing tickets, you acknowledge that you have read and agreed to the terms and
conditions of both the Men’s Basketball Student Attendance Incentive Program and the following Student Ticket Policies and
ORDERING PERIOD: An email will be sent by Thursday, Sep. 18 to any student who is enrolled at Ohio State for Autumn Semester,
and will include instructions for ordering, unique password to purchase tickets, and other pertinent information. This email will be
sent to your email address, or to the email address on record in the Athletics Ticket Office. (The Athletics Ticket
Office cannot guarantee the delivery of this email for students who do not use and/or check their OSU email address frequently or
who forward their email to a web-based email provider.)
Ordering Periods
Student Ticket Package A – 4 Games for $55
On sale: September 22 at 4:00pm
11/14 vs. UMass-Lowell
11/18 vs. Marquette
11/23 vs. Sacred Heart
vs. Colgate
Student Ticket Package B – 3 Games for $45
Priority Student on sale: December 18 at 4:00pm
General Student on sale: December 19 at 4:00pm
vs. Michigan
vs. Indiana
vs. Maryland
Student Ticket Package C – 4 Games for $59
Priority Student on sale: February 5 at 4:00pm
General Student on sale: February 6 at 4:00pm
vs. Penn State
vs. Nebraska
vs. Purdue
vs. Wisconsin
Student Ticket Option GamesOn sale: September 22 at 4:00pm
11/9 vs. Walsh (Exhibition)-$11
11/26 vs. Campbell - $13
11/28 vs. James Madison - $13
12/10 vs. High Point - $13
12/13 vs. Morehead State - $13
12/17 vs. North Carolina A&T* - $16
12/22 vs. Miami (OH) - $13
12/27 vs. Wright State - $13
12/30 vs. Iowa - $14
1/3 vs. Illinois - $14
*Played at Nationwide Arena
All dates subject to change and all prices include nonrefundable fees.
Ordering Guidelines
Student Ticket Package A: Each student will be given the opportunity to order one Student Package A (4 games), two if married.
The Student Package A will be $55 (price includes a $4 non-refundable service charge.)
Student Ticket Package B: Pursuant to the conditions of the Student Attendance Incentive Program, each student will be given the
opportunity to order one Student Package B (3 games), two if married. The Student Package B will be $45 (price includes a $3 nonrefundable service charge.)
Student Ticket Package C: Pursuant to the conditions of the Student Attendance Incentive Program, each student will be given the
opportunity to order one Student Package C (4 games), two if married. The Student Package C will be $59 (price includes a $4 nonrefundable service charge.)
Option Games: Each student will be given the opportunity to order one ticket to each option game (two, if married). Student
seating for the exhibition game and option games are limited. (Students will not accrue student attendance incentive points for
these games.)
Married Students: Married students who have not ordered two tickets in the past must contact the Ticket Office at 614-292-2624
as soon as possible to have their online application reset to allow for the purchase of two tickets.
Seating: All student seating is General Admission– A total of 2400 tickets have been allotted for the student packages A, B & C,
with 1400 in the lower bowl and an additional 1000 in the upper bowl. PLEASE NOTE: All student tickets will be loaded on to
BuckIDs. Students will need to bring their BuckID to the Southwest Rotunda the day of each game. After having the BuckID
scanned, a hard ticket will be provided on a first-come, first-served basis for seating in the student sections. Students wanting to sit
together must arrive at the game together.
Please Note: You may lose your ticket privileges if you have engaged in conduct that is determined, by either OSU or the NCAA, to
be in violation of any NCAA rule or if, in OSU's reasonable discretion, you have otherwise taken any action that jeopardizes the
eligibility of OSU's programs or its student-athletes.
How to order your student tickets:
Once the ordering window opens, follow the steps below to access your ticket options:
Go to
Click on "Purchase 2014-15 Student Men’s Basketball Tickets "
Select the item (Student Package A or option game) you would like to purchase from the main page
When prompted, enter your password.
*Please note: your password is unique to your account and may only be used once per item. Utilizing a password not
assigned to you may cause errors in order processing and fulfillment.
Follow the online instructions to complete your purchase.
*Remember to print the confirmation page at the end of your order to keep for your records
*Methods of payment accepted: Visa, MasterCard, Discover & American Express
*Demand for these tickets may exceed the supply available so it is extremely important to place your ticket order early! Student
tickets will be sold on a first-come, first-served basis. Tickets will be sold until September 24 at 5:00pm or until tickets are sold
out. Once the supply of 2400 student tickets is sold out, sales will end.
Go to and click on ‘Manage Your Ohio State Student Ticket Account’ Log in with your Ohio
State email address (ex: or the email on record in your Ticket Office account, and your password. If you
do not remember your password, click on the “Forgot Password” link and a temporary password will be emailed to you.
Eligible students will see “Basketball Student Waitlist” listed on the left hand side of their screen. Note: If you believe that
you are eligible and do not see this option, contact the Ticket Office at 1-800-GOBUCKS.
Under Student Men’s Basketball waitlist, click “view all offers”
Select the radio button next to the event/package that you are interested in purchasing. Click the radio button next to
“submit waitlist request”
Select the number of tickets and follow the on-screen prompts to complete the process of joining the waitlist.
Click on “add a new card” to submit your payment information. Please note that your card will not be charged unless we
are able to fulfill your waitlist request.
After submitting payment information, click “continue”, review your request and payment information, and click “submit
request.” Remember you must submit a separate request for each event/package. Note: You will be notified via email
if/when your request has been fulfilled and your credit card has been charged.
IMPORTANT: All waitlist requests must be submitted online at Entries to the waiting list will be
added in order in which they are received and those on the waiting list will automatically be charged if/when a ticket becomes
REFUNDS: Students who are not full time autumn semester (as defined by University guidelines) or who chose not to enroll are
eligible for a refund. Please note that all service charges and/or processing fees are NON-REFUNDABLE. A refund request will be
accepted via hand-written request or e-mail from the original ticket holder’s OSU e-mail account, as long as it is received prior to the
deadline. The refund request should include the full name, phone number, OSU e-mail address and the item(s) you would like to
have refunded and requests must be received in the OSU Athletic Ticket Office by the given deadline to be considered. The deadline
to request a refund for the student tickets is Thursday, October 30, 2014 at 5:00pm. NO REFUNDS WILL BE GRANTED AFTER THE
Frequently Asked Questions:
What are the requirements to receive tickets?
Students must be enrolled as a full-time student with all fees and tuition paid to be eligible to receive student tickets. If your
program is not listed below (i.e. GAA, GRA, GTA), full time status varies depending on the program/appointment with the University.
Please see your program coordinator/academic advisor for more information regarding your specific program.
The definition of a full-time student is:
Undergraduate: 12 hours or more
Master, Doctoral Candidate and Graduate Professional: 8 hours or more
Post Doctoral (Post Candidacy): 3 hours
Students in their graduating semester who do not meet the full time student status requirement may order a season ticket by
providing documentation at the time of pickup from their respective college advisor on department letterhead that stipulates that
the reason this student is not full time is that they will be graduating at the end of the semester.
I am only interested in going to some of the option games. Do I have to buy the student package to be eligible to buy the option
Students do not have to purchase the student package to be eligible to purchase the option games.
How do I redeem my ticket on game night?
Each game day, students will line up at the student entrance to the Schottenstein Center (Southwest Rotunda). Depending upon the
size of the line, arena personnel may issue wristbands to maintain the integrity of the line. Approximately 90 minutes prior to tipoff, the student entrance will open. Students will proceed to the ticket redemption area where their BuckID will be scanned to
authenticate the student ticket(s) loaded on their BuckID. Although one BuckID may contain multiple student tickets, all attendees
must be present at the time of authentication, and will be required to show valid BuckID to gain entry. Upon verification, each
attendee will be provided a hard ticket for a reserved seat in the student seating area, on a first-come, first-served basis, and will be
required to enter the game immediately. As in the past, those wishing to sit together must arrive at the arena and have their
BuckIDs authenticated at the same time. The first 1400 student tickets redeemed will be located in the lower level of the arena, and
all subsequent student tickets redeemed will be in the upper level of the arena.
If I cannot attend a game how can another OSU student use my ticket?
If students are not able to attend a game they will have the option to transfer their ticket to another OSU student’s valid BuckID
through an online transfer process. A maximum of 4 tickets will be allowed to be transferred to any one BuckID; however each
student ticket will still require a valid BuckID to be shown at the student entrance for entry to the game. For example, if one BuckID
contains 4 tickets, all 4 attendees must be present, and will be required to show a valid BuckID to gain admittance to the game.
Specific instructions for completing the online transfer process can be found by referencing the Student Men’s Basketball Ticket
Transfer Instructions. (Coming Soon!)
Can I have my tickets printed rather than having them loaded on to my BuckID?
No. Student men’s basketball tickets will only be loaded onto valid BuckIDs.
What happens if I lose my BuckID?
If a student loses their BucKID they will need to go to the BuckID Office located on the 3 Floor of the Ohio Union and get a new
BuckID. The tickets will then be transferred from the old BuckID number to the new BuckID number.
How does the Men’s Basketball Student Attendance Incentive Program work?
See the following pages for details.
E-mail: [email protected]
Phone: 1-800- GO-BUCKS
The Ohio State Athletics Ticket Office
555 Borror Drive, Room 1020
Columbus, OH 43210
Schottenstein Center, SE corner