03/ 14 The STUTE Logistics (AG & Co.) KG magazine In this issue Contract from Schmitz Cargobull STUTE takes over part of the production supply for trailer manufacturer Schmitz Cargobull in Altenberge STUTE invests in fleet Strategic renewal and expansion of the fleet to make us fit for the future HILTI Award for STUTE Tool manufacturer Hilti presents award to STUTE Nuremberg for constructive cooperation Dear Readers, As the year rapidly draws to a close, it’s time to look back and reflect on what has definitely been an exciting time. I would like to take this opportunity to thank you all for the good collaboration during the year. Our customers, with whom we have successfully overcome the one or the other challenge, and, of course, our employees, whose hard work and dedication are what enable us to provide our services. How do you define good collaboration? For us it means treating each other respectfully as partners. Defining clear ground rules and, rather than ignoring problems, discussing them openly and resolving them together. Personal contact is essential in this. Because only by listening actively and asking questions can we identify and meet our partners’ needs. MORE-AERO aircraft recycling project successfully concluded The project MORE-AERO Modularised Aircraft Recycling by Development and Testing of a Mobile Recycling Unit” was concluded in September 2014. The partners Keske Entsorgung, TU Clausthal University of Technology, STUTE and Süderelbe AG have thus developed and demonstrated a mobile dismantling unit for recycling secondary raw materials from decommissioned aircraft. Embedded into an internationally-oriented value chain in logistics and recycling, the mobile unit is applicable worldwide. With the completion and successful testing of the mobile unit the project team achieved the core objective of the project, which is sponsored by the Federal Ministry of Education and Research. Our customers entrust their logistics operations to us and are rightly entitled to expect the best possible solutions. In this issue, we would therefore again like to present a selection of interesting projects, for example the MORE-AERO research project or exporting mining equipment to Turkey! Being presented with an award for good collaboration by our customer HILTI is a special mark of appreciation. We are also looking forward to the forthcoming cooperation with our new customer Schmitz Cargobull in Altenberge. As you can see, in this issue we have once again put together a colourful mix of different topics from our world of logistics. I hope you enjoy reading them and wish you a merry Christmas and a happy and healthy New Year! Christian Dieckhöfer (Chairman of the management board) The development of the mobile unit is a first step towards establishing a value chain for aircraft recycling in Germany. Nevertheless, significant potential for extending this value chain in Germany still remains untapped. For this reason, the project partners are currently pushing to establish an aircraft recycling network. First dialogues have already taken place. The aim is to develop ideas for future joint projects in the field of aircraft recycling and create a platform for exchanges. Within the project team, STUTE’s task was to design tailormade logistics concepts for the worldwide deployment of the mobile unit. These concepts cover transportation of the unit itself and the salvaged aircraft parts – in Germany and around the world. “When it comes to efficient implementation of the aircraft recycling concept, logistics is often what tips the scales,” explains Arne Müller, project manager at STUTE. “Our expertise in global material and goods flows in the aerospace and recycling industries as well as in the realisation of complex project cargoes was a great help when it came to mastering this challenging problem. “Aircraft recycling is a topic that generates broad public interest. For example, Arne Müller reported about the project at the aerospace colloquium held at Darmstadt Technical University on 26 November. From left: Felizitas Prieß (STUTE), Nina Brose (Keske Entsorgung GmbH), Prof. Daniel Goldmann (TU Clausthal: IFAD Institute of Mineral and Waste Processing, Waste Disposal and Geomechanics), Dr Jürgen Glaser (Süderelbe AG), Christian Duwe (TU Clausthal: IFAD Institute of Mineral and Waste Processing, Waste Disposal and Geomechanics), Norbert Steinkemper (Süderelbe AG), Marc Keske (Keske Entsorgung GmbH), Arne Müller (STUTE) Contact STUTE Arne Müller T +49 421 3862-249 [email protected] Contact Süderelbe Dr Jürgen Glaser T +49 40 355 103 410 [email protected] More information: www.suederelbe.de/en/aircraftrecycling 2 STUTE Insights 03/14 STUTE Insights 03/14 3 Logistics with wings – aerospace solutions from a single source Having reported in INSIGHTS 02/2014 about STUTE’s activities for the steel industry, in this issue we would like to present our industry expertise and our solutions in the aerospace industry. Changed responsibilities between suppliers and manufacturers caused by the global industrialisation process and shorter ramp-up times are bringing new challenges for the aerospace industry. As a logistics partner with a focus on Germany, STUTE has the capacity to devise, set up and implement tailor-made solutions for OEMs and their subcontractors. In the international context, logistics services are performed by our parent group Kühne + Nagel and supplemented by additional competences such as KN SparesChain or KN EngineChain. STUTE currently works for a number of customers in the fields of production logistics, in-flight service, aftersales and spare parts logistics and additionally offers customers extensive value-added services and transportation concepts. Apart from cutting raw materials, development of carriers and handling of C-parts, these also include heavy parts handling or container logistics (incl. maintenance and repair, as well as intra- and interplant transports). In this context STUTE handles a wide range of products for customers, ranging from small, sensitive parts to bulky and heavy goods. C-parts, seat rails, air conditioning ducts, wings, rudder assemblies, tableware, cutlery, galleys, stairs, stowage cabinets or elastomers are just some of the extensive parts and materials handled. To prepare for the current and future demands of the market, STUTE is proactive and keeps informed through memberships in various regional aerospace clusters and participates actively in workshops and projects. One of these is the project MORE-AERO – Modularised Aircraft Recycling” for the development of a mobile recycling unit for dismantling and recycling parts from decommissioned aircraft (see report on page 3). Another project STUTE is involved in is “FuSeNet – Full Service Network”. Here, a project group develops groundwork and solution approaches for optimising and standardising aftersales servicing for machinery and equipment in the aviation industry (see interview on page 5). Contact Karen Klement T +49 421 3862-142 [email protected] The Niedersachsen Aviation initiative in Lower Saxony supports both MORE-AERO and FuSeNet. In the following interview Jörg Manthey, Manthey Aerospace Consulting, and Norbert Steinkemper, Niedersachen Aviation Cluster Manager Hamburg, discuss the evolution in the aviation and aerospace industries and the connection with the “FuSeNet” project. In the past few years the aerospace industry has driven forward the industrialisation and consolidation of the global component industry. How can component suppliers best respond to this trend? Norbert Steinkemper: Suppliers will in future increasingly have to provide the industry with proactive solutions and attractive service offers. Discussions with companies have shown that progressive knowledge management and targeted cooperation between suppliers, especially in the case of medium-sized enterprises, are just two crucial factors. This is the only way for companies to meet the growing demands and remain competitive. Why, in addition to the processes, purchasing and organisation does the servicing of plant and machinery in particular provide a starting point for change? Norbert Steinkemper: With new aircraft families, development and ramp-up phases are becoming shorter and due to their well-filled order books OEMs are expecting their subcontractors to keep pace. This, of course, also applies to the mechanical and plant engineering sector, which will in future be expected to meet growing demands for machine availability, as well as servicing reliability and cost transparency. 4 STUTE Insights 03/14 From left: Norbert Steinkemper und Jörg Manthey Which of these aspects can be solved or addressed with the “FuSeNet” project? Jörg Manthey: FuSeNet means Full Service Network and stands for an integrated concept for the maintenance of plant and machinery in the aerospace industry for OEMs and tier 1. As far as possible across different plants, manufacturers and locations. We work together with various providers from the mechanical and plant engineering, hardware and software and logistics sectors to devise a full-service concept for consolidating defined service functions. The aim is to optimise and standardise aftersales maintenance of plants. This cross-company cooperation approach for plant maintenance is relatively new in the aerospace industry; however, it offers customers many advantages: more flexibility, optimisation potential resulting from synergies and innovation along the entire supply chain in the mechanical and plant engineering sector. For medium-sized components suppliers, the FuSeNet is a good basis for doing future business across multiple plants and locations with major and above all financially strong providers. STUTE Insights 03/14 5 Transport consulting – the first step towards your success story Dispatch forwarding – logistics nerve centre Having been in the logistics business for over 50 years, STUTE can draw on extensive know-how when it comes to developing and implementing tailor-made concepts. Apart from providing all manner of transportation services, STUTE prides itself on offering its customers competent advice and devising optimal solutions that take account of economic and ecological considerations. Many companies take advantage of outsourcing their logistics operations. This allows them to concentrate on their core competences and consequently organise their production flows more efficiently. By assuming responsibility for factory and intra-plant transports, as well as internal traffic management, STUTE ensures smooth-running operations whilst maintaining the consistently high quality of production conditions. STUTE has been active in this segment in the Greater Cologne area for over 25 years for a customer in the steel processing industry that manufactures steel products for various applications in the construction, automotive or mechanical engineering sectors. STUTE offers its customer different service packages – from dispatch to customs clearance. All the threads come together at the on-site dispatch office. Staff centrally record all inbound and outbound trucks and process them in the system. They then route the vehicles to the respective loading and unloading points and inform the drivers of on-site conditions and customer requirements. With the help of a dedicated web-based time slot system, STUTE already captures all carriers in advance. This makes it possible to optimally manage flows of site traffic and adapt them to production requirements. The STUTE team on site allocates time slots for collecting the finished goods by truck or rail. The customer is provided with a daily overview of existing pick-ups in an individual report. The entire process is organised transparently and the customer can access the system at all times. To guarantee short-notice delivery capacity STUTE has its own on-site vehicle fleet, which is first and foremost available for local distribution. STUTE can also fulfil particularly complex requirements with the help of special vehicles. For example STUTE deploys a high dumpster truck for disposing of production scrap. As a full-service provider, STUTE also manages and carries out sea and rail transport operations in addition to its truck business. STUTE provides advice in diverse fields and helps to identify potential and optimise processes. Following an intensive analysis, our transport logistics specialists work together with our customers to develop full-service logistics concepts, taking into account the requirements of the contract logistics, IT, construction, technical and HR departments. Our consulting service spans a long list of topics, with almost no limits. The following best practice examples provide an overview and have already convinced numerous customers. • As-is analyses with identification and evaluation of potential • Transport flow and shipment data analysis incl. choice of a suitable location (see chart) • Risk analysis of transport routes => stress test • Planning of transport route concepts on plant sites • Risk assessment carried out by STUTE’s occupational safety department – also for our customers’ customers • Evaluation and implementation of handling equipment for various fields of application • Business cases for packaging concepts • Interfacing with the help of EDI • Simplifying accounting procedures through IT interfaces • Application of information and communication systems • Selecting the most suitable means of transport • Selecting transport partners – network management • Optional intermediate storage Many high-profile customers already place their trust in STUTE and in many cases our recommendations have led to long-standing business relationships. If you would also like to benefit from our experience and established track record just get in touch! Contact Thomas Budelmann T +49 421 3862-199 [email protected] 6 STUTE Insights 03/14 STUTE Insights 03/14 7 STUTE takes over part of the production supply for Schmitz Cargobull On 10,000 square metres of logistics area, Schmitz Cargobull AG is currently constructing a large new logistics centre in Nordwalde, Westphalia, for storage of production-relevant articles such as axle blocks and air suspension bellows, as well as fasteners such as screws, bolts and rivets. STUTE is to take over part of the production supply for Cargobull Logistik und Service GmbH, a subsidiary of the Schmitz Cargobull Group. Following a short planning and realisation phase, the first articles left the warehouse in Nordwalde en route to the production site in Altenberge on 1 December 2014. Schmitz Cargobull previously performed the warehousing and logistics services now provided by STUTE decentrally at several smaller sites. For the trailer manufacturer relocation to the external central warehouse coupled with the outsourcing of services is the first project of this nature and is aimed at further optimising the supply chain concept of a continuous, uninterrupted supply chain. From the new central logistics centre, STUTE supplies the production sites in Altenberge, Vreden, Gotha and Toddin. „The extreme volume fluctuations in our sector and our rapidly timed, synchronised JIT delivery system demand agile and flexible supply concepts and variable cost structures. Outsourcing to a service provider as well as the proximity to two assembly plants also offers additional potential to shorten our supply chains.“ Wolf-Dietrich Fischer, Managing Director of Cargobull Logistik und Service GmbH CS Parts doubles packaging productivity Let us imagine it’s harvest time: the fields are full of combine harvesters, shredders and tractors – an increasing number of them manufactured by CLAAS. Farmers and machinery contractors know the CLAAS brand for its excellent service and spare parts availability and customers’ expectations regarding spare parts supply from the Parts Logistics Centre in Hamm as the central point in the supply chain are correspondingly high. Of around 400,000 deliveries with 2.5 million delivery note items annually, some 220,000 deliveries with 600,000 items are express shipments, which the colleagues from CS Parts Logistics Hamm dispatch via the quickest means possible from the PLC to the agricultural machinery dealers or even direct to where the machine is located. While bulky or heavy-volume parts such as tyres, drawing-in drums or side panels of heavy-duty equipment are also shipped, the majority of deliveries comprise one or a few of around 90,000 small parts stored in Hamm in the automated small parts warehouse or in the narrow-aisle warehouse. Accordingly, on some summer days the single-bin packing line can handle anything up to 2,000 parcels. In addition to warehouse management and production supply, STUTE is also responsible for the handling of empty transport containers at the Nordwalde site. Furthermore, STUTE is in charge of shuttle transports and the direct supply of C-parts such as fasteners for production. “The particular challenge lies in cushioning the industry-specific volume fluctuations through a high degree of flexibility,” says Hergen Tönnies, responsible on STUTE’s management board for Contract Logistics Project Management. “And from a logistics point of view the short production times are also a challenge, because from receipt of the order to final assembly it takes just 18 hours to build a standard trailer.” Following a phased ramp-up period, the logistics centre is planned to be fully operational in Q2 2015. A semi-automated system that supports the packing process by folding the bases of cartons, sealing, labelling and automatically securing parcels with plastic strapping has been in operation since 2008. Depending on the amount and weight of the material, this was able to handle up to 180 parcels an hour. Now, with the installation of a new packaging plant, this capacity has been doubled. But that’s not all: in order to meet the needs of future growth in the shipment of spare parts, the plant has been designed to accommodate two additional packing lines. A new buffer segment separates packaging from the picking area, so that short-term interruptions, for example to change reels of labels or adhesive tape, can be compensated. This also allows for batch processing with longer interruptions in low-peak periods. Each of the two bin removal points can be switched on or off manually on site. Like this, a packing station can be supplied with bins or disenabled independently of IT control. Staff select a suitable carton for the material to be packed from their store rack, place it on the base flap folder and fill it with the parts. A screwed up paper dispenser operated by a foot switch provides necessary filling material for rough transport routes. At the touch of a button, a laser printer produces the delivery note, which the CS Parts employee places inside the parcel before folding down the top flaps and pushing the parcel into the sealer. And already the next shipment can be processed, because from here on, all subsequent activities are controlled automatically: the parcel is sealed simultaneously top and bottom, then the shipping label is attached. In another step, larger parcels are automatically secured with plastic strapping. All parcels are ultimately conveyed to a buffer lane from where they are distributed manually to the various modes of transport. A project team from CLAAS, STUTE and CS Parts Logistics designed and executed the system. After two weeks of conversion work – during which time the normal packing stations also had to perform the tasks of the single-bin line – the new technology was put into operation without major problems. The next harvest can come. Contact Dietrich Bentlage T +49 2388 303-505 [email protected] Contact Michael Müller T +49 421 3862-209 [email protected] About Schmitz Cargobull AG Schmitz Cargobull is Europe’s leading trailer and semi-trailer manufacturer in the commercial vehicle sector. Currently employing over 5,000 people and with sales revenue exceeding EUR 1.6 billion, the Group produced approx. 45,000 vehicles at seven European locations in the 2013/2014 business year. The company supplies reefer semi-trailers for temperature-controlled foodstuffs in the dry freight and refrigerated transport sector, platform semi-trailers and curtainsider semi-trailers for general cargo and finished commercial products (beverages, paper, steel), tipper trailers for bulk goods and container semi-trailer chassis for intermodal transport. A complete package of value-added services rounds out the company’s portfolio. For more information visit http://www.cargobull.com 8 STUTE Insights 03/14 STUTE Insights 03/14 9 Direct line feeding for B/E Aerospace Effective 1 July 2014, STUTE assumed responsibility for direct line feeding for two customers of B/E Aerospace Consumables Management GmbH in the Frankfurt area. With headquarters in Norderstedt, B/E Aerospace Consumables Management GmbH is a worldwide manufacturer of cabin equipment and a leading provider of fasteners and consumables for the aerospace industry. Direct line feeding involves filling bins and KANBAN racks on the customer’s premises directly at the production line or at predefined delivery points. After receipt of the material, STUTE fills the respective bins within 24 hours, scans the empty bins and uploads the data to B/E Aerospace’s customer system in order to trigger subsequent supplies. STUTE’s Groß-Gerau business unit manages operations and has provided and trained staff in order to meet the current requirements of B/E Aerospace’s customers. With this business in the Frankfurt region, B/E Aerospace and STUTE are expanding their cooperation. STUTE has already provided a comparable service for another B/E Aerospace customer in Baden-Württemberg for several years. Contact Karen Klement T +49 421 3862-142 [email protected] Strategic investments in the fleet To make it fit for the future, STUTE has over the past few months invested a figure in the tens of millions in renewing and expanding its fleet. The last vehicles were delivered at the end of October. The vehicles meet the EURO 6 exhaust emission standard and feature a new and uniform Tracking and Tracing system. The configuration of the vehicles permits more flexible deployment across different industries. “With this investment we are setting a clear signal in terms of a bespoke vehicle fleet, paving the way for additional business and further optimising our efficiency,” explains Ph. D. Kai Barwig, Head of STUTE’s Transport Logistics division. Contact Ph. D. Kai Barwig T +49 421 3862-230 [email protected] Feedback form for transport logistic customers STUTE adds mega truck-trailers to its fleet In October, STUTE added the first mega truck-trailers to its fleet in Norden. The new vehicles permit better combination of existing traffic as well as higher vehicle capacity utilisation. As a result of this new acquisition, the demand for megatrailers in the automotive industry segment is covered and in the beverage logistics segment backloading traffic capacities are better utilised by carrying empties. The new truck-trailers have a total of 38 pallet spaces and an Edscha roof for loading by crane. Due to a lifting roof, the interior height of a mega truck-trailer can be flexibly used to a full three metres. Another feature is the loading bridge between the tractor vehicle and the trailer. This allows the tractor vehicle to be loaded and unloaded at the ramp without first having to disconnect the trailer. The new vehicles are certified to carry beverages. To simplify loading, the side boards are reversible slats and can therefore be used for lateral load securing. Contact Christopher Drenkhahn T +49 4931 9510-29 [email protected] 10 STUTE Insights 03/14 STUTE is constantly seeking to further develop and maintain the high quality of its logistics services. One important prerequisite for this is feedback from our customers. Based on the customer satisfaction analysis conducted in 2013, STUTE has now established an additional channel to enable it to process feedback from customers faster and more efficiently. Feedback comprises explicitly positive responses as well as negative criticism. relevant department for clarification. While it is being processed, the sender is regularly informed about the current status. The form has been available on the website under “Contact” since September. We look forward to receiving your feedback! Using a feedback form on the STUTE website, transport logistics customers can provide direct feedback on individual transports as well as the handling of orders in general. The form is tailored to the specific requirements of transport logistics and is available in German and English. “The opinion of our customers is very important to us. The feedback form is another means of obtaining and implementing starting points for the improvement of our transport services. For that reason, management staff are permanently informed and actively involved in the process,” says Dr Kai Barwig, Head of the Transport Logistics division at STUTE. A dedicated process has been developed and put in place to deal with customer feedback: after filling out the form on STUTE’s website, the sender receives a unique ticket number and the matter is immediately forwarded to the Contact Michael Großhans T +49 421 3862-129 [email protected] STUTE Insights 03/14 11 Health & Safety Day at Mannstaedt On 8 September, Mannstaedt GmbH in Troisdorf held a Health and Safety Day. At the customer’s request, STUTE supported this event with a stand that dealt with the topic of load securing. With the help of various demonstrations, the STUTE team sensitised Mannstaedt’s workforce to the challenges in the area of load securing – especially when shipping the profiles the company manufactures. Following a half-hour presentation, STUTE showed a number of examples (pre-load tester, measuring kit for measuring slip resistance, faked and/or worn-out straps) as well as a preloaded and, of course, properly secured truck of Mannstaedt material. Contact Ralph Kramer T +49 421 3862-489 [email protected] Project shipments for the mining industry In summer 2014, the Soma region in western Turkey was the subject of tragic headlines and even more personal destinies when a coal mine was hit by the worst accident in Turkish mining history. The mine was subsequently closed down; however demand for raw materials from Turkey continues to grow. STUTE’s Multimodal Transports department was already familiar with the Soma region from a current project. A Turkish energy group had purchased two complete armoured-face conveyor systems from Caterpillar Global Mining. The systems permit fully automated coal extraction. Unlike conventional extraction, operation therefore requires relatively few miners and technicians. The transport volume amounts to over 8,000 freight tonnes. In light of the value of the cargo – an amount in the high double-digit millions –STUTE’s experience in managing similar projects and avoiding damage during transport played an important role. STUTE ensured this by monitoring all interfaces in the transport processes by its own staff or external experts. What made the project especially complicated was that the main delivery of 6,000 tonnes was carried out in two lots from China and high-value components and other additional components with around 2,500 tonnes came from Germany, also in two lots. A fixed schedule had to be met. STUTE won the tender and therefore the contract for the entire transport chain from the plants in Germany and China to free delivery to the mine in Turkey. The maximum piece weights to be transported are 41 tonnes. Silo transports to Denmark From Germany, consignments are mainly carried by truck, while heavy and out-of-gauge components are transported as break bulk cargo by sea. For the lots from China, the long transport route begins with loading supervision at the production plant, pre-carriage to the port, intermediate storage and loading onto the charter vessel. The sea transport takes around five to six weeks. Delivery of the two China lots to the mine requires well in excess of 200 truckloads, many of them heavy goods transports. The last transports are scheduled for safe delivery to the mine in January 2015. Early this year, STUTE’s Multimodal Transports team received a request from its customer Jacobi Carbons GmbH, Premnitz, to transport 18 cubic metres of installation silo with activated carbon to a waterworks in Denmark. The activated carbon is used on site for the purification of drinking water and is to remain in the newly built silos during the purification process. During a trial loading operation in Premnitz in early September, STUTE tested the complexity of loading and unloading the truck. During the trial, the truck lifted the seven-metre-high silo and placed it on the vehicle itself. The entire action took no longer than a few minutes. At the beginning of October, STUTE collected the first two silos in Premnitz and transported them to Denmark. After a certain period of use, the carbon needs to be regularly replaced. Next year, STUTE will therefore transport further silos with fresh activated carbon to Denmark and return the silos with spent activated carbon to Premnitz for cleaning. These transports are subject to specific waste legislation regulations – however, as an experienced waste management specialist this is child’s play for STUTE. 12 STUTE Insights 03/14 Contact Felizitas Prieß T +49 421 3862-138 [email protected] Contact Arne Müller T +49 421 3862-249 [email protected] Contact Diethelm Meyer T +49 421 3862-130 [email protected] STUTE Insights 03/14 13 HILTI recognises STUTE employees Events 2014 1 On 24 July, our Nuremberg colleagues Ada Thyssen (process engineer) and Levent Layik (branch manager) received the HILTI Lean Award in the Lean Initiative category. Each year, HILTI AG confers the highest accolade on employees for special services, ideas, improvements and optimisations. Ms Thyssen and Mr Layik received the award and commendation from HILTI for their constructive participation in and contribution to the two-week teleconferences with various HILTI organisations. The teleconferences were initiated by the HILTI Sales Office in Kaufering and the responsible individuals at the Regional Distribution Centres (RDC) in Oberhausen, Nuremberg and Vienna and pursued the following objectives: 2 • Improve communication and the exchange of information between the respective RDC sites, Sales and the individual departments • Current status reports on the order situation in day-today business • RDC inform Sales about current topics, problems, projects • Sales informs RDC about sales campaigns and give a volume forecast to allow optimum planning of capacities at the logistics centres 4 3 6 5 The RDC staff are instrumental in assuring that HILTI receives top marks from its customers in the categories service level and customer satisfaction. “We accept this prize on behalf of the entire team and are proud that through this award we as logistics providers are considered to be part of the HILTI organisation,” says Levent Layik. 7 8 Contact Levent Layik T +49 911 377 390-12 [email protected] 12 10 9 11 13 From left: Levent Layik, Claudia Schott, Bastian Holzhäuser, Manuela Reese, Ada Thyssen; not pictured: Alexander Kollischan 15 17 STUTE employee receives BVL Thesis Award Each year the logistics industry meets up at the German Logistics Congress organised by the German Logistics Association (BVL) in Berlin to discuss current trends in the industry. The motto of this year’s event was “Complexity, costs, cooperation”. To promote the logistics experts of the future and build a bridge between the academic community and logistics practice, the BVL each year confers the Thesis Award in recognition of particularly practice-relevant theses (Bachelor’s and Master’s). This year, the Award went to Kamran Yazdian (STUTE Project Manager Operational Excellence) for his Master‘s thesis, in which he examines extending the value stream method to include a 14 STUTE Insights 03/14 monetary consideration of the identified improvement potential in a logistics process. The value stream method (from the Toyota Production System) systematically maps improvement potential along the entire production and logistics chain. However, the classic method does not show how many euros can be saved for each potential area of improvement in the process. This was the question addressed by Mr Yazdian, who tested his extended method at Stute Stahlservice GmbH Bremen. It was possible to implement some of the results on site. We congratulate Mr Yazdian on this special honour and wish him continued success for his professional future with STUTE! Source: VIA Bremen 14 16 19 Source: Fraunhofer IML 21 20 18 From left: Christian Dieckhöfer (Chairman of STUTE’s management board), Kamran Yazdian, Hergen Tönnies (Member of STUTE’s management board) Photo Photo Photo Photo Photo Photo 1: Automotive Logistics Forum in Frankfurt, 4/5 February 2, 3: 8. Handelsblatt Annual Conference “Steel Market 2014” in Düsseldorf, 11/12 February 4: IFAT, World’s Leading Trade Fair for Water, Sewage, Waste and Raw Materials Management in Munich, 9 May 5, 6: BreakBulk in Antwerp, 13–15 May 7, 8: CeMAT in Hanover, 19–23 May 9: Stellenwerk in Hamburg, 20 May Photo Photo Photo Photo Photo 10, 11: Just-in-Time Automotive working group at the MMC Hamburg, 4/5 June 12: Logistics Ladies Lounge at the MMC Hamburg, 17 June 13, 14:99th German Aerospace Day in Braunschweig, 9 July 15: Visit of the female engineers summer university at the MMC Bremen, 13 August 16, 17:“World of Logistics – More than a Job and a Career” in Bremen, 25 September Photo Photo Photo Photo 18: 19: 20: 21: Future Congress Logistics, “Dortmunder Gespräche”, 16/17 September Network workshop “Aircraft recycling in Germany” in Hamburg, 26 September 5th EUROFORUM Annual Conference Steel Logistics – How to Safeguard your Competitiveness in Bochum, 18/19 November 10. Logistics & SCM Summit 2014 in Frankfurt, 26 November STUTE Insights 03/14 15 Tailor-made delivery units In the past years, STUTE has developed from a service provider that simply delivered materials from warehouse to production line into a partner for system solutions, and today covers all aspects that production supply entails. This includes transporting materials in special material delivery units (MDU) that meet the objectives of lean management: lean production, high quality and cost minimisation. Having successfully completed a number of projects, STUTE has now incorporated the planning, development, procurement and deployment of special needs-based material delivery units into its standard services portfolio. The project team passes through several phases before the MDUs can be used in day-to-day operations and the desired optimisation and cost targets can be met. First, together with the customer and operational staff, the team analyses the customer requirements. The focus here is on those persons who deploy the MDUs in day-to-day operations: the customer directly at the production line and STUTE when it comes to filling and shipping. Next, after all the requirements and constraints have been identified, comes the development phase. Where available, the existing material delivery units or customer’s design studies serve as a starting point for the development. As a result of this phase, STUTE presents the customer with its design for the respective MDU. Once the design has been given the green light by all project stakeholders, a design freeze prototype is produced (DFP) and tested during ongoing operations. In this phase, regular feedback rounds with the customer are especially important. Like this, the material delivery units reach a level of development that ensures they will have a long and trouble-free service life. Lean Six Sigma Green Belt seminar This year, for the third time since 2012, Lean Six Sigma training courses were held in the KN Airbus LLP account. For the first time they were also attended by colleagues from France and Spain. The training course is split into four modules, each lasting two to three days. Following the test phase, the design is approved for series production and after delivery of the material delivery units STUTE prepares for their integration into the logistics flow. The new MDUs are successively activated for delivery and the old site trolleys replaced by the new MDUs as needed. It can take up to nine months for a material delivery unit to be fully integrated into normal operations – depending on the complexity of the MDU and the related processes. With one customer, STUTE has concluded 15 material delivery unit projects in the past three years. The first module deals with fundamentals of lean management and Six Sigma, a statistical method for process and quality improvement that strives to achieve zero error quality. Participants learn, for example, about tools such as value stream analyses and waste analyses, which they can draw on to identify, map and ultimately enhance the value-added and non-value-added part of processes. This is always oriented towards customer requirements. In modules 2 and 3 the participants look at statistical methods for measuring and analysing process data. To enable them to come to specific conclusions from process data, these modules also deal with multi-variable analyses, statistical comparison and hypotheses tests. With the help of these methods, it is possible to evaluate process data with very high quality. MINITAB statistics software supports these extensive methods by facilitating the evaluation of data. The final module focuses on application of the failure mode and effects analysis (FMEA) as well as the corresponding control plans. These are proactive methods for evaluating a process prior to implementation to anticipate where and how it might fail. With the help of control plans process improvements are monitored and managed to enable deviations to be recognised early and suitable corrective action taken. The coaches place great importance on translating theory into practice. For example, each participant is assigned an improvement project that they have to implement. With the professional supervision of a Master Black Belt, they apply the tools they have learned specifically to their project. The training course is intended primarily for the process engineer and project manager level. At the end of the course, participants receive a Lean Six Sigma Green Belt certificate. Contact Charles Thiam T +49 40 20917-336 [email protected] Participants in the 2014 Lean Six Sigma training course with Master Black Belt Charles Thiam Contact Tolga Arpa T +49 421 3862-246 [email protected] 16 STUTE Insights 03/14 STUTE Insights 03/14 17 Battling blood cancer together Every 16 minutes, someone in Germany is diagnosed with blood cancer. The German Bone Marrow Donor Centre (DKMS) is a charitable non-profit organisation founded in 1991 that helps to find matching stem cell donors for blood cancer patients. The DKMS’s mission is to find a matching life-saving donor for every patient through steady growth of the world’s largest donor database. Our Bremen headquarters supports the DKMS and on 8 October 2014 carried out a central typification campaign in which 50 members of staff were typified and registered. They will be saved in the DKMS database and are available as potential donors on an international level. Becoming a donor is relatively easy and low-risk, and can save lives. We are pleased so many of our staff are willing to help. Are you also interested in registering as a donor? 27 of the 50 STUTE employees who participated in the typification campaign For more information visit the DKMS website http://www.dkms.de/. STUTE supports disaster victims in the Philippines STUTE Insights 03/14 Six members of staff started operations in 1985. Just like the inhouse fleet, which initially comprised three towing units, STUTE also continuously expanded its services portfolio: alongside traditional beverage logistics, steel transports, heavy goods and consolidated freight consignments, transport with specially equipped tipper vehicles and forwarding activities formed the commercial basis. The former premises were no longer adequate to fulfil the growing tasks. In 1996, STUTE constructed a 1,200 sqm warehouse and a 170 sqm office and staff building on an area of 10,000 square metres at its current location. Today the Norden team supports workflows connected with beverage orders for various restaurants and specialised beverage wholesalers in and around Norden, as well as on the East Frisian Islands. STUTE also handles all shuttle services for a well-known cosmetics manufacturer via Norden and schedules the fleet, which with the regular subcontractors currently comprises approx. 25 units – including all mega semi-trailer trucks and four jumbo articulated trucks. In the past, a valid driving licence was all goods vehicle drivers needed to exercise their profession. With the coming into force of the German Drivers’ Qualification Act, this has changed and now they require a basic qualification with subsequent advanced training, which had to be entered on all driving licences by 10.09.2014 under “code number 95”. In the summer of this year, on the initiative of Georg Köllner, the “Five Lakes Cyclists” from Schwerin asked for donations to Bike4u, an aid organisation that provides children and youths with no longer needed bikes. Many private individuals donated second-hand cycling equipment and numerous companies offered new equipment. With over 150 bikes and spare parts, the campaign even surpassed the 100+ target. 18 On 7 November our branch office in Norden celebrated its 30-year anniversary. The then Stute Verkehrs-GmbH, Bremen acquired the Willm Deckena OHG forwarding company in Norden on 7 November 1984 along with the longdistance transport licences required to operate long-haulage HGVs. Hence this date can also be seen as the start of the company’s own fleet. Contact Andreas Holzkämper T +49 4931 9510-17 [email protected] Goods vehicle driver qualification – our drivers are qualified The Philippines are among the poorest countries in the world and disasters like the earthquake on Bohol and the typhoon Haiyan last year have serious repercussions on the already difficult living conditions in this part of the world. STUTE therefore participated in an unusual fund-raising campaign that proves it’s not only financial aid that helps to improve quality of life. The organisation addressed STUTE for the important role of bringing together donors and recipients. The management of STUTE’s Hamburg branch office spontaneously decided to offer professional free support for the transport from Schwerin to Cebu in the Philippines. Having organised customs clearance in advance, STUTE set up a 40‘ container at the collection point in Schwerin on 2 September. Proper stowage of the bicycles in the container was done by the packaging company “WITS GmbH”. Thus the loading operation was completed within the specified period allowed for loading and the “Thalassa Patris” was able to depart on schedule. STUTE Norden turns 30 The basic qualification is mandatory for all drivers of commercial goods or passenger vehicles who acquired their driving licence in the D Classes (bus) after 10.09.2008 or the C Classes (truck) after 10.09.2009. Drivers who obtained their licence before these dates do not have to provide proof of a basic qualification (so-called “vested rights”). Contact Wolfgang Wegner T +49 33438 68325 [email protected] Drivers obtain the basic qualification by completing a vocational training programme for professional drivers or by passing a theoretical and practical exam offered by a recognised institution (Chamber of Industry and Commerce – IHK). As proof, the driving licence office enters “code number 95” on the driving licence. Drivers with so-called “vested rights” must complete 35 hours of advanced training in order to obtain this entry. STUTE reacted swiftly and has been offering its professional drivers regular training in different modules since 10.09.2009. These include: • Eco training • Social legislation relating to goods transport • Safety features and driving safety • The driver as interface -> The driver as representative of the company’s image • Load securing • Eco drive The advanced training modules are aimed at brushing up on skills and knowledge already learned, improving road safety and teaching fuel-efficient driving techniques. The objective was to achieve a uniform qualification standard for all professional drivers at STUTE in order to meet the legal requirement that all driving licences must show “code number 95” by 10.09.2014. STUTE successfully implemented this goal. Contact Verena Rohde T +49 421 3862-191 [email protected] STUTE Insights 03/14 19 STUTE presentation at the 11th Order Picking Conference „LOGIS.NET“ is the Institute for Transport and Logistics at the Science to Business GmbH – University of Osnabrück. As part of its seminar series, the 11th Order Picking Conference was held on 7 October on the premises of the Osnabrück Chamber of Industry and Commerce. Under the heading “Cutting order picking costs through enhanced processes and new technologies” numerous speakers presented new approaches in science and business to an audience of industry professionals. Dietrich Bentlage, Head of Projects & Processes at the Parts Logistics Centre Hamm, presented the implementation of the extended automated small parts warehouse in Hamm in his practice-related seminar talk. Publishing details STUTE Insights Published by: STUTE Logistics (AG & Co.) KG Responsible: STUTE Logistics (AG & Co.) KG Printing: Müller Ditzen AG, Bremerhaven PR: STUTE Logistics (AG & Co.) KG Maike Wurmehl Hans-Böckler-Straße 48 D-28217 Bremen Germany T +49 421 3862-0 [email protected] www.stute.de In his lecture entitled “Modernisation of the CLAAS central logistics centre through systematically decoupled processes” he described the considerations that preceded the extension in Hamm in 2012/2013 and explained how the inter-company team from CLAAS, STUTE and Aberle mastered the challenges of the conversion during ongoing operations. The visitors followed the speech with great interest. Contact Dietrich Bentlage T +49 2388 303-505 [email protected] We at Football: passion, ambition and team spirit Yasemin Durmus has been part of the STUTE world since 2011. She works in Overland Freight Accounting and is responsible for accounting of overland transports and staff expenses. As a striker she has already played in the regional league for TV Jahn Delmenhorst and taken part in numerous tournaments of the Bremen state team in Duisburg. In 2009 she sustained a serious injury and had to hang up her boots for nearly four years. In fact she wanted to give up for good, but her ambition got the better of her. In the first year after her injury break she won the championship with her new team, TuS Schwachhausen, and was promoted to Bremen’s premier league. The team narrowly missed the opportunity to compete for the German DFB Cup when they lost against ATS Buntentor in the Lotto Cup final. Yasemin Dur m us Yasemin Durmus has played football for 26 years. Even as a child, she emulated her two brothers. Not even injuries or professional circumstances have stood in the way of her pursuing her passion. She is driven by tram spirit and achieving set goals together. “Jogging or fitness training isn’t my cup of tea. I need a team, where each member looks out for the others and gives everything they’ve got,” Yasemin Durmus explains. STUTE Insights 03/14 These days Yasemin Durmus trains with her team three times a week in order to repeat or even better the successes of the last season. While she no longer pursues ambitious goals for herself, for her younger team players promotion to the regional league would be a fantastic success. “In the course of my football career I have achieved a lot of the goals I set for myself and looking back I feel a sense of pride. For the future my greatest wish is to stay healthy. And I would finally like to take part in the annual Kühne + Nagel football tournament, which time hasn’t allowed me to do in the past.” In this endeavour we wish Yasemin Durmus lots of luck and success.
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