Farragut West Knox Chamber of Commerce
Vol. 28, No. 11
A Publication of the Farragut West Knox Chamber of Commerce
With the first snowflakes already
fallen, the Chamber is eager to
make ready for the annual Holiday
Open House on Thursday, Dec. 11 at
the Chamber office. As always, all
members are warmly invited to
attend so the Chamber can express
its appreciation for the support
received throughout the year. This
event also provides an opportunity
for member businesses to celebrate
the season together.
A lighted and temperature-controlled outdoor tent will be provided by Event Rentals by Rothchild.
Wonderful food and beverage samplings from across the area are
expected. Restaurants, caterers or
food vendors are encouraged to
contact the Chamber for more
information about this fantastic
way to showcase their businesses to
the average 300 attendees who visit
over the course of the evening. At
this time, the Chamber is excited to
have Abuelo’s: Flavor of Mexico,
The Casual Pint – Northshore, The
Casual Pint – Farragut, Dixie Lee
Wine and Liquors and Mom’s
Truffles, plus decorative items by
Posh Petal Designs. New participants will be promoted via weekly
email, in print and on social media.
Guests who wish can also bring a
donation for the Chamber’s Giving
Tree. This year donations will go to
Mission of Hope, whose mission is
to bring hope to families in the
Appalachian area where poverty
and lack of jobs or opportunities is
still a very real issue. Much needed
items are new warm coats, gloves,
hats and socks for children or
adults (all sizes), shelf-stable
canned or boxed goods and new
unwrapped toys for boys and girls of
all ages.
Stop by for an hour, or stay for it
all, from 4 p.m. to 7 p.m. ... but do
not miss this happy holiday event!
For more information, or to be a
part of the Open House, please contact the Chamber at 675-7057 or
email [email protected]
November 2014
Top: Lifetime Chamber members Joan (seated) and Jim McIntee
make the rounds of the food tent!
Above: Donations pile up under the Chamber’s 2013 “Giving Tree”.
Shop Farragut this Season!
Spring Auction Sneak Preview!
It is never too early to dream of spring weather and it is definitely not too soon to plan on
sponsoring the Chamber’s Annual Dinner, Silent
and Live Auction! This year’s big event will be
hosted the evening of Friday, Apr. 24, 2015 at the
beautifully renovated Rothchild’s Catering &
Conference Center. Each auction centers on a
fun and carefully chosen theme and enjoys an
attendance of approximately 275 guests.
The Chamber is keeping this year’s theme
under wraps for now, but is eagerly seeking spon-
sors to take advantage of the great advertising
opportunity this event offers! As soon as the
Chamber receives the commitment form sponsors are promoted via print media, web, email,
social networking and at weekly Chamber
events. Presenting, Event and Community
Sponsorship levels are currently available.
Please call the Chamber at 675-7057 or email at
[email protected] for information on
starting the New Year as a sponsor of our biggest
event of the year!
Local businesses provide
essential services and generate
sales tax dollars. These provide
roads, parks, greenways, sidewalks and other capital
improvements. In recognition
of this, the Farragut Business
Alliance, in partnership with
the Town of Farragut, is kicking
off the 8th Annual Shop
Farragut Campaign for the holiday season from Nov. 22
through Dec. 31. Residents are
encouraged to patronize local
vendors for their 2014 holiday
In addition to the advertising
provided as part of the campaign, including promotion of
specific business discounts,
coupons and events, the Town
will offer registered businesses
an extra sign for the campaign
period and will waive the $25
special event fee. The registration and agreement form must
be submitted by Nov. 14 to be
included in all advertising. For
more information, contact
Allison Sousa by email at [email protected] or
phone at 307-2486.
These Chamber members generously contribute to the Chamber and the Continuing Education Grant Program above and beyond their annual dues.
2 • CHAMBER LIFE, November 2014
Buffalo Wild Wings started in 1982 with one restaurant in Columbus, OH. They now have at least one store in EVERY state and are opening more around
the world. Their 3 favorite things? Wings. Sports. Beer. That's what their fans want and they are all about making fans happy!
Ambassador Diane Jones – Pinnacle Financial Partners and Ambassador
Daniel Monday - Slamdot, Inc., welcome new members Laura and Michael
O’Rourke - Mark Home Solutions to the Networking at Buffalo Wild Wings on
Aug. 21.
Lifetime Member Alex Dumas – Alexander Dumas Art Gallery seems to be
having a great time ordering up some wings from the gracious servers at
Buffalo Wild Wings.
At Pinnacle Financial Partners the customer is treated as a client, who associates want to be successful, and not as a name who pays a fee - but as a friend.
Their goal is to meet individual needs and current clients are extremely satisfied! Their annual survey shows that in every category customers rated them 4.7,
or above, out of 5 on their phenominal service.
“Red” was the color to wear on Aug. 28! Leslie Godfrey – Pinnacle Financial
Partners, Diane Jones – Pinnacle Financial Partners, President Bettye SiscoFWKCC and Susan Guffey – Barge, Waggoner, Sumner & Cannon greet morning networking guests in style!
Senior Vice President Steve Kopman of Pinnacle Financial Partners is introduced by President Bettye Sisco of the FWKCC to member attendees and
Farragut ENT & Allergy is a distinguished "Center Of Excellence" focused on sinus and allergy disorders, as well as pediatric ear, nose and throat. They have
brought new techniques in sinus surgery and in allergy testing and treatment to Knoxville. Farragut ENT is home to the only Neurotologist in East TN, allowing them
to provide services not available elsewhere. With six locations, Farragut ENT’s offices are easily accessible, providing optimal opportunities to keep East TN healthy.
Greg Lee – Erwin Marine Knoxville, Steve Jergesen – ROK Financial
Services and George Lucke – Edward Jones, enjoy the networking at Farragut
ENT on Sept. 4 at their still-new location on Concord Road.
Alex Dumas – Alexander Dumas Art Gallery receives his Lifetime Member
badge from President Bettye Sisco – FWKCC while Chamber Ambassadors
Tony Langenderfer – Ted Russell Kia and Bobby Nicholson – Outliers
Advantage-Knoxville In-Home Tutoring start a round of applause.
A joint evening networking was hosted on Sept. 11 with Mike Dyer Agency and United Community Bank! Nationwide Insurance-Michael Dyer Agency is your allin-one stop for insurance. With auto, home, life and business insurance, you can protect everything important in your life. The firm is licensed in TN, GA, OH and
VA, making it available to many clients and customers who rave about the exceptional customer service. United Community Bank has been repeatedly voted the
“Number One Bank” in customer satisfaction. Customers are assured first class treatment because United Community Bank developed “The Golden Rule of
Banking,” a policy stating customers should be treated the way employees would want to be treated.
FWKCC Board Chairman Tim Williams – Matlock Tire Service & Auto Repair
meets new member Walter Cook – UT Lifestar-AirMedCare and greets John
Randazzo – Fish Window Cleaning.
President Bettye Sisco – FWKCC (center) thanks Mike Dyer – owner, Nationwide Insurance - Michael Dyer Agency and Vicky Helton – General Manager,
United Community Bank for partnering together for their networking.
CHAMBER LIFE, November 2014 • 3
The Chamber celebrated the 3rd Farragut West
Knox Chamber of Commerce Day on Nov. 9! The
Chamber received a proclamation in 2012 from the
Town of Farragut in recognition of its work in the
business community upon the anniversary of its 25th
Chamber members can kick off the holidays at the
annual Fantasy of Trees “Santa’s Skybox” event hosted by East Tennessee Children’s Hospital on
Wednesday, Nov. 26! Santa’s Skybox begins at 8 a.m.
at the Knoxville Convention Center. At 8:30 a.m. each
Chamber member receives one ticket to shop the
Fantasy of Trees before anyone else. RSVP required.
RSVP to [email protected] by Nov. 19!
Zoe’s Kitchen, in Bearden, hosted a Ribbon Cutting Aug. 25 serving up some of their homemade hummus, pimento cheese and other dishes. Pictured front left to right: Arlene Weinstein - Arlene’s Fun
Travel, Juan, Jasmine and General Manager, Jake Anderson - Zoe’s Kitchen Bearden, Bonifacio, Kelsey
and Baylor Love - Tennessee Smokies Baseball and Leslie Godfrey - Pinnacle Financial Partners. Back
left to right: Daniel Monday - Slamdot, Marcus, Catering Manager Shayna Harris, Daniel and Alex. Zoe’s Kitchen.
Tennessee Smokies Baseball team wants to
remind you the ballpark is a great venue for the holidays! The Smoky Mountain Brewery Lounge at the
stadium can happily host your holiday party starting
at $19.99/person with lunch or dinner options and
three-course meal pricing. The lounge is climate controlled with two flat screen tv’s and full bar capabilities. To see their Holiday Menu and book for November
or December contact Jason Moody at 286-2300.
Congratulations to Wendell and Jinni Redmond of
Christmas Decor of Knoxville on their Maury S.
Frankel Award for Philanthropy given this past summer! The award is based on the Redmonds’ involvement in local and international activities of helping
those in need. Brandon Stephens, president of the
Christmas Decor franchise network stated,
“The Redmonds exemplify compassion, service and
are dedicated to improving conditions for others.
What a great example they set for the rest of us.” For
more information on their business, visit
www.Christmasdecor. net/knoxville.
Embroidery Boutique by Designs for You is celebrating 25 years in business! Embroidery Boutique is
a family owned embroidery, monogramming and gift
shop company located in Farragut at 141 Brooklawn
Street, next to Kroger Marketplace. See them for all
your special holiday items this season!
Congratulations to Cindy Doyle as she celebrates
10 years with Cindy Doyle State Farm Agency.
New member Hurricane Grill & Wings at 319
Lovell Road will bring the beach to west Knoxville at
their Grand Opening on Monday, Dec. 8. Come to the
“Beach” and get your feet wet!
Lots of FWKCC Ambassadors and Members came out to see the varied organic meats that Mother Earth
Meats has to offer, i.e. duck, gator, bison, elk, deer, lamb and many others. Tracy Monday, Owner (grey
shirt/overalls) was excited to cut the ribbon alongside the Chamber family on Sept. 3.
Barge, Waggoner, Sumner and Cannon, Inc. welcomes Tom Minyard as their new Civil Works Program
Watch for the Grand Opening for The Casual Pint
of Farragut, 143 Brooklawn Street, scheduled for
Friday, Nov. 21 at 6:00 p.m.
New Chamber member and new craft beer and
wine lounge Mind Yer Ps & Qs hosted their grand
opening on Oct. 31. Visit their location in The
Renaissance shopping area to experience their wide
selection of beer and wines on tap, craft beer and
special appetizer pairings.
FWKCC Board Chairman Tim Williams will now be
in charge of special projects and has been appointed
as director of purchasing at Matlock Tire Service &
Auto Repair. Congratulations Tim!
The Town of Farragut will host a free presentation by Frank Gailbraith on the history of events leading up to WWII on Monday, December 1 at 7:00 p.m.
Colby McLemore of Colby’s Photography recently
won Knoxville’s BIG WIG Best Photographer award
for 2014. The competition is sponsored by the
Knoxville chapter of the American Advertising
Federation and recognizes “the behind-the-scenes
people that make great advertising happen and who
don’t get the recognition they deserve.” This is
McLemore’s second win of this prestigious award.
A Groundbreaking ceremony was held for Ted Russell Kia’s new facility to be located at 9925 Parkside Drive
on Sept. 8. Pictured are Gene Patton-Richardson Turner Construction (RTC), Bobby Paulsen-RTC, Tony
Langenderfer-Ted Russell Kia, Gene Sturchio-General Manager Ted Russell Kia, Ryan Peterson-Michael
Brady, Inc., Louis Cortina-President, Michael Brady, Inc., and Jeff Denton-President, RTC.
11863 Kingston Pike • Farragut, Tennessee, 37934-3833
865.675.6397 • Fax: 865.675.1675
4 • CHAMBER LIFE, November 2014
Bettye Sisco
“Not what we say about our blessings,
but how we use them, is the true
measure of our thanksgiving.”
– W.T. Purkiser
Be Thankful
Be thankful that you don't already
have everything you desire.
If you did, what would there be to
look forward to?
Be thankful when you don't know
something, for it gives you the
opportunity to learn.
Be thankful for the difficult times.
During those times you grow.
Be thankful for your limitations,
because they give you opportunities
for improvement.
Be thankful for each new challenge,
because it will build your strength
and character.
Be thankful for your mistakes.
They will teach you valuable
Be thankful when you're tired and
weary, because it means you've
made a difference.
It's easy to be thankful for the good
A life of rich fulfillment comes to
those who are also thankful for the
Gratitude can turn a negative into
a positive.
Find a way to be thankful for your
troubles, and they can become your
~~Author Unknown.~~
FWKCC has a recycle bin
available behind the
farragutpress offices. All
proceeds are donated
by the farragutpress to the
Farragut West Knox
Chamber of Commerce
Continuing EducationGrant Program
11863 Kingston Pike
Behind the farragutpress Building
Farragut West Knox
Chamber of Commerce
11826 Kingston Pike, Suite 110
Farragut, TN 37934
Welcome to our new Farragut Who’s who…
West Knox Chamber members!
The Chamber welcomes these businesses who have
joined us recently in the month of October:
Cranberry Hollow, LLC
Jesse Boling
12556 Kingston Pike
Knoxville, TN 37934
Perceptics, LLC
Amy Hudson
11130 Kingston Pike
Knoxville, TN 37934
Gillmann Services, Inc.
Gary Coile
5720 Western Avenue
Knoxville, TN 37921
Potbelly Sandwich Shop
Thomas A. Knight
11661 Parkside Drive
Knoxville, TN 37934
Hurricane Grill & Wings
Justin Barnhill
319 Lovell Road
Knoxville, TN 37934
Stan Swaggerty Tile Design
Stan Swaggerty
161 West End Avenue
Farragut, TN 37934
Josh Hemphill State Farm
Josh Hemphill
11420 Kingston Pike
Knoxville, TN 37934
Staybridge Suites – Knoxville West
Andrea White
11319 Campbell Lakes Drive
Farragut, TN 37934
MLS Direct Network
Butch Hofferbert
Knoxville, TN 37922
United Way of Greater Knoxville, Inc.
Ben Landers
1301 Hannah Avenue
Knoxville, TN 37921
Welcome Back
Renewing Members
The Farragut West Knox Chamber welcomes BACK these businesses who have renewed their investment in the Chamber as of this past October. We are privileged to count them as Farragut West Knox
Chamber of Commerce members! We urge members to patronize one another when the goods or services a member can provide are needed. It is also our hope that area residents recognize the commitment a business makes to its community when it becomes part of its local chamber of commerce and
reward that commitment with their patronage.
American Piano Gallery
Art & Frame Outlet
Athens Insurance
Candlewood Suites
Carr Insurance Agency
Click Funeral Home/Farragut Chapel
Coldwell Banker Wallace & Wallace –
Claudia Stallings
Drive 4 Life Academy
Farragut Business Alliance
Farragut Wine & Spirits
Fish Window Cleaning
HealthSource Chiropractic and
Progressive Wellness
Holy Cross Anglican Church
ITT Technical Institute
Knoxville TVA Employees Credit
Union – Turkey Creek
(Thank you for your
Enterprise Membership!)
Lalka Tax Services
Marketing Dimensions
Markets at Choto
Massage Envy
McAlister’s Deli
Calendar of Events
Please call the Chamber office at 675-7057 for information
November 13
8:00 – 9:30 am
Knoxville Executive Suites with
Smoky Mountain Service Dogs
9111 Cross Park Drive
November 27
Happy Thanksgiving
December 4
8:00 – 9:30 am
Costco Wholesale
10745 Kingston Pike
December 11
4:00 – 7:00 pm
Open House
Farragut West Knox
Chamber of Commerce
11826 Kingston Pike
865-671-2409 Fax
e-mail: [email protected]
This newsletter is published monthly by the
Farragut West Knox Chamber of Commerce.
Mercedes Benz of Knoxville
Chris O’Rourke, DDS
Outlier’s Advantage:
Knoxville In-Home Tutoring
Parkwest Medical Center
(Thank you for your
Enterprise Membership!)
Patriot Investment Management
PC Enterprises
Pugh & Company, P.C.
Renaissance Wellness Center
Site Incorporated
Staffing Solutions,
an EmployBridge Company
State Farm – Sage Kohler
Stay at Home of Knoxville
Tastefully Simple
Threds, Inc.
Tillman Companies, LLC
The Travel Authority
United Capital Lending
Valley Printers
Van Elkins & Associates, CPAs
Waste Connections
Women’s Basketball
Hall of Fame
by Aleah
In 1950, a small
shop called Dunkin
Donuts was opened
in Quincy, Massachusetts. The restaurant was renowned for its exceptional coffee and pastries. What began as a single shop has
blossomed into a world-wide phenomenon with over 11,000 stores in 33 countries, 7 of which are in the Knoxville area
alone. Although the company has grown
exponentially, it has never strayed from
its original goal: to provide great food in
a comforting atmosphere.
Dunkin Donuts strives to make their
customers feel at home and welcome in
every shop. Customers are greeted by
friendly staff that treats them like family.
Campbell Station Road Store Manager,
Frank Hancock, believes that the exceptional customer service has been the key
to Dunkin Donuts’ 64 years of success.
“We take the time to get know our customers,” explains Hancock, “It sets us
apart from other businesses, because we
truly care about our customers.”
However, great customer service alone
won’t make a successful doughnut shop;
that requires great doughnuts as well.
But that isn’t a problem, because Dunkin
Donuts is home to the some of the world’s
most unique and delicious pastries. The
store offers doughnuts in every flavor
imaginable, as well as muffins, cookies
and even sandwiches. For those who
don’t have a sweet tooth, Dunkin Donuts
proudly brews over 20 flavors of coffee. In
fact, the coffee has become so popular
that out of every 100 iced coffees sold
worldwide, 52 of those were purchased at
a Dunkin Donuts. Their coffee is also
available in portable carafes for meetings
or gatherings of any kind.
Great food and fantastic service make
for a combination that just can’t be beat.
The company has stayed loyal to this philosophy from the beginning and it has
certainly paid off. Farragut and Knoxville
residents can visit the 715 Campbell
Station Road location and find out for
themselves why it is clear that America
still “Runs on Dunkin.”
Are You Remembering
High Touch Marketing?
by Laura Overstreet,
Business Specialist, TN Small Business Development Center
Does your business seem to focus on hightech marketing such as Facebook and other
social media sites? Don’t forget those on the
other end of the mouse pad are real people
who like to know you are human.
Many small businesses do little to build
customer relationships because it takes a lot
of time. But keeping a customer long-term is
well-worth a few minutes of your time.
People don’t always remember what you
say, but they always remember how you make
them feel. So how do you instill feelings into
your communications? One way is to send
traditional cards. Here are some ideas:
1. During a networking meeting a business
owner met a potential client who mentioned
to her that he would love to take a long train
ride. She looked up a train ride she knew
about nearby, printed images from the website, and wrote “Never give up your dreams”
on a note inside a card. After the client gets
that card how do you think he will feel?
2. Take a picture of people you meet at
conferences and place the images on a card
cover. When you get their business card at
the event, jot down something you learned
about them on the back. Create the card to
reflect their personal life. They will remember you for quite a while!
High touch takes your networking to a
whole new level. Speak to people personally,
learn about them, and nurture the relationship. But don’t sell to them the first, or the
third time, for that matter. Just enjoy what
you’re doing.