Student Education Service Student Education Service Programme Programme Management Office (PMO) Manager Open Ended Fixed Funded for the duration of the Programme (31st December 2016) with the opportunity to move into a position within the University. This is an opportunity for a self- motivated, well- organised person to establish and lead a PMO service, working with senior managers to drive major programmes of change and service development that will sustain Leeds University's global reputation. Our new Student Education Service brings together colleagues from central teams, faculties and schools into a single integrated service. Our aim is to enhance the student experience at Leeds, support the academic community effectively and build a working environment that enables our staff to achieve their best. The SES Programme is a multi-year £14m transformatory change programme with a core team of 50, including 6 project managers, that will provide Leeds University with the most up to date and efficient student application, admissions and support services in the UK. The PMO is a key post ensuring this programme realises its ambitious vision. Many large projects support the development of the Student Education Service. You will provide the full range of PMO direction and support, project management and organisational skills to deliver results for all those projects. You will track down and report on programme / project progress and performance. You will advise and encourage the project teams to meet their targets and have line management responsibility for the administration function of the programme. You will enjoy overcoming challenges as you ensure a consistent and agreed approach to Project Management. You will be resolute in identifying and reporting on cross-project risks and changes. You will be a person who takes pride in reporting on projects accurately, in an agreed format and on time, in the role of PMO. A degree, or equivalent qualification, and significant proven experience in successfully completing projects are essential. University Grade 8 (£38,511 - £45,954 p.a.) Ref: SESPT1015 Informal enquiries may be made to Richard Middleton, email [email protected] Click here for further information about working at the University of Leeds www.leeds.ac.uk/info/20025/universityjobs Job Description Responsible to: Programme Manager Reports to: Programme Manager Main Duties and Responsibilities Programme Office Responsible for the management and development of the Programme Management Office function Responsible for the definition and implementation of: o Assumption, Risk, Issue and Dependency Management process o Change management process o Document management process o Planning standards o Resource Management process Be the Programme’s lead for ensuring best practice in all projects Take responsibility for the production of the Programme Resource profile Collate project status information for management and reporting purposes Implement and ensure Quality Assurance practices are monitored and recorded on key portfolios or projects as required Support the SES Directors, Programme Manager, Workstream / Business Leads, HR Lead, Finance Manager and Project Managers as required Undertake key support activities for portfolios or projects as required Methodology Enable all projects to adopt a structured Project Management Framework, guiding Project Managers to ensure projects are managed in a consistent way Take a lead role in Programme risk management - Review project risk registers, issues logs and project assumptions to identify any shared or common items Ensure risks / issues / assumptions / dependencies are escalated from projects to higher levels of governance as required and make recommendations as appropriate In conjunction with the Programme, HR and Finance Managers, assist Workstream Leads and Project Managers with the recording and reporting of budgets Support Project Managers in the execution of their projects Maintain the Programme document library and archive Maintain the SES Project Management Framework and advise on improvements Responsible for the planning and preparation as required for project or programme meetings, ensuring they take place and are correctly minuted Integration with other project governance across the University – in particular maintaining close cooperation with the IT PMO. Reporting Ensure adherence to project standards and management processes Ensure all projects are managed and reported on in a timely and consistent manner, regularly reviewing projects to assess that they are managed and delivered to agreed plans and processes Responsible for the preparation of, for example, consolidated regular Programme Status Reports and consolidated Programme Plans Responsible for the production of information for presentation to senior stakeholders and the Programme Board in particular. Responsible for the production of briefing material for the Programme Workstream Leads and Project Managers in monitoring progress against budgets and advice on forecasting for the coming year Leadership and Management With the Programme Manager sustain team spirit and Programme morale Ensure that direct line reports have a clear understanding of their roles and responsibilities as well as an understanding of the wider university priorities Work with the HR Lead to manage effectively including: Performance Management of staff Undertaking annual staff reviews (SRDs) Ensure that personal development activities are agreed, planned , in place and monitored Responsible for the design and delivery of the Programme’s communications strategy Responsible for supporting and advising Project Managers in project processes and best practice Encourage a team culture that embraces change General requirements Undertaking all activities in line with University values and standards. More information about the university’s strategy and values is available at http://www.leeds.ac.uk/comms/strategy/; To support the Student Education Service vision and strategy, ensuring they remain grounded in the principles of quality, equity, consistency and opportunity for students and its staff; To be proactive in sharing experience and good practice within the team To demonstrate a commitment to personal development Any other duties as may reasonably be required, consistent with the grade of the post The University of Leeds reserves the right to change the duties detailed in this job description, following consultation with the role holder. You will be required to comply with the University’s Health and Safety and Equality and Inclusion policies. Career Expectations The University of Leeds is committed to developing its staff. All staff participate in the Staff Review and Development scheme and we continue to work with individuals, supporting them to maximise their potential. Progression to a higher grade is dependent on an individual taking on an increased level of responsibility. Vacancies that arise within the area or across the wider University are advertised on the HR website - http://jobs.leeds.ac.uk - to allow staff to apply for wider career development opportunities. University Values All staff are expected to operate in line with the University’s values and standards, which work as an integral part of our strategy and set out the principles of how we work together. More information about the University’s strategy and values is available at http://www.leeds.ac.uk/comms/strategy/. Person Specification Essential Degree or equivalent qualification and significant proven experience in successfully completing projects Experience of leading and managing a Programme Management Office (PMO) or equivalent i.e. a portfolio of complex multiple projects, identifying and managing risks Substantial experience of working with Project Management Methodologies including Project Life Cycle Demonstrable experience of complex problem solving, making recommendations and taking into consideration variables to achieve the desired outcome Highly developed communication skills, including the ability to write reports and present complex information clearly and concisely to a variety of audiences Excellent team-working and relationship-building skills Ability to work with a high degree of accuracy and attention to detail, in circumstances where available information may not be complete Demonstrable ability to lead, develop, manage and motivate teams and individuals towards the achievement of objectives without necessarily having full line management authority Excellent time-keeping for meeting deadlines and able to support others in doing so Ability to manage a busy workload without compromising on quality - including handling a demanding volume of enquiries from colleagues, establishing clear priorities for yourself and others Practical experience of budget setting and financial management Excellent IT skills, including experience of using Microsoft applications Ability to ensure a balance between achieving long-term strategic goals and shorter term operational requirements Experience of working in a project-oriented function using project planning tools Experience and appreciation of best practice in project management, coordination and methodologies. Demonstrable experience of driving the completion of multiple interrelated projects Desirable Project Management qualification (e.g. PRINCE) Experience of resource allocation management Experience of applying delivery / business assurance Additional Information The University offers generous terms and conditions of employment, a wide range of benefits, services, facilities and family friendly policies. Full details are available on the Human Resources web pages accessible at www.leeds.ac.uk/hr The Partnership The Partnership has been developed by students and staff and describes the mutual expectations of us all as members of the University of Leeds community. More information about the Partnership is available at http://partnership.leeds.ac.uk Disclosure and Barring Service checks A Disclosure and Barring Service (DBS) Check is not required for this position. However, applicants who have unspent convictions, cautions, reprimands and warnings, including any pending criminal proceedings must indicate this in the ‘other personal details’ section of the application form and send details to the Recruitment Officer at [email protected] Disabled Applicants The post is located in the EC Stoner & IT Services Building. Disabled applicants wishing to review access to the building are invited to contact the department direct. Additional information may be sought from the Recruitment Officer, email [email protected] or tel + 44 (0)113 343 1723. Disabled applicants are not obliged to inform employers of their disability but will still be covered by the Equality Act once their disability becomes known. Further information for applicants with disabilities, impairments or health conditions is available in the applicant guidance.
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