is pleased to announce The 16th Annual Ground Handling International Conference 10 November - 13 November 2014 Gothia Towers, Gothenburg, Sweden Will yo u one o be f the 700 d elega this ye tes ar? PAPERS TO INCLUDE Financial overview What’s happening in the market? How are handlers valued and what has happened recently on the M&A front? Employee engagement How do you handle the unions - or do they handle you? Massively improve your business with little or no extra effort Handling the low cost carrier But not low cost handling How much are you worth? Valuing airport work Ground handler - partner or supplier? Industry insight Compliance with ISAGO, ISO, ICAO – burden/cost versus potential/wins Risk and no reward? Liability on the ramp Can I afford to handle this carrier? The business side of ground handling How are you judged? Service, quality, delivery and measurement Safety Panel Session IT for ground handlers Make, buy or rent? Saving opportunities through new business models Pilot controlled taxi-ing system without engines running Introducing the world’s first TaxiBot operation in Frankfurt Qatar Airways unviel the next generation of Electric Baggage Tractor Smarter, Greener and will score you more points than FC Barcelona GOLD SPONSORS The 16th Ground Handling International Conference 10-13 November 2014 Gothia Towers, Gothenburg, Sweden PRE-CONFERENCE - 10 November 2014 0900 - 1300 1000 - 1500 1300 - 1800 1300 - 1400 1300 - 1830 1400 - 1445 1500 - 1545 1545 - 1600 1600 - 1645 1700 - 1745 1700 - 1830 1900 - 2230 Exhibitors’ set-up in the F Hall, floor 2 ASA - Airport Services Association Board Meeting Registration, light lunch, Interactive Workshops & Table-top Exhibition in F Hall, floor 2 Light lunch, F Hall, floor 2 Scheduled one-to-one meetings in F Hall, floor 2 Interactive Workshop 1 - INFORM Interactive Workshop 2 - DAMAREL Coffee break in the F Hall, floor 2 Interactive Workshop 3 - SGS Interactive Workshop 4 - XOPS ASA Members’ General Meeting Registration, Networking Buffet Dinner & Exhibition in the F Hall, floor 2 DAY ONE - 11 November 2014 0815 - 0900 Registration, Coffee & Table-top Exhibition in F Hall, floor 2 0900 - 0915 Conference Chairman’s Welcome Message Martin Meyer, Secretary General, ASA and VP Global Sales & Business Development, WFS 0915 - 0940 Financial overview Eduardo Junco, Associate Director, Transaction Services, KPMG 0940 - 1000 How do you handle the unions – or do they handle you? Enrique Carmona, International Secretary, European Transport Workers’ Federation (ETF) 1000 - 1010 Q&A 1010 - 1100 Massively improve your business with little or no extra effort Mark Rhodes, Guest speaker 1100 - 1145 Coffee, Table-top Exhibition & one-to-one meetings in F Hall, floor 2 1145 - 1205 Ground handler – partner or supplier? Karen Cox, Head of Ground Operations, easyJet 1205 - 1225 Handling the low cost carrier - but not low cost handling Steven Dickson, Group Head, Ground & Inflight Operations, AirAsia 1225 - 1250 How are you judged? Service, quality, delivery and measurement Paul Smith, General Manager Airport Services & Agreements, Etihad Airways 1250 - 1300 Q&A 1300 - 1430 Lunch, Table-top Exhibition & one-to-one meetings in F Hall, floor 2 1300 - 1730 Scheduled one-to-one meetings in F Hall, floor 2 1430 - 1600 Industry Insight Session One - Compliance with ISAGO, ISO, ICAO - burden/cost versus potential/wins Michael Thuersam, Sole Proprietor and Consultant, MSC-Services 1430 - 1600 TaxiBot – Pilot controlled taxi-ing system without engines running. Introducing the world’s first TaxiBot operation in Frankfurt Sven Meyenburg, Business Development, Lufthansa Leos 1600 - 1700 Coffee & Table-top Exhibition in F Hall, floor 2 1900 - 1930 Pre Delegate Dinner cocktail at The Theatre 1930 - 2230 Delegate Dinner & Ramp Safety Industry Awards ceremony at The Theatre DAY TWO - 12 November 2014 0815 - 0900 Coffee, Table-top Exhibition & one-to-one meetings in F Hall, floor 2 0900 - 0915 Chairman’s opening remarks Martin Meyer, Secretary General, ASA and VP Global Sales & Business Development, WFS 0915 - 0940 Qatar Airways unviel the next generation of Electric Baggage Tractor - Smarter, Greener and will score you more points than FC Barcelona Clive Sauve-Hopkins, Senior Vice President, Qatar Aviation Services 0940 - 1005 Risk and no reward? Liability on the ramp Tommy Pilarp, Industry Manager/Federal Lawyer Freight Association, Transportindustriforbundet 1005 - 1030 Can I afford to handle this carrier? Michael Sotir, Director of Commercial Services Business Development, Spire Flight Solutions 1030 - 1055 How much are you worth? Valuing airport work Peter V Hall, Associate Professor of Urban Studies, Simon Fraser University in Vancouver 1055 - 1100 Q&A 1100 - 1145 Coffee, Table-top Exhibition & one-to-one meetings in F Hall, floor 2 1145 - 1300 Ramp Safety: British Airways recently addressed the universal problem of engrained organisational culture in a truly unique way Andy Powrie, Director, AKT Productions 1300 - 1430 Lunch & Table-top Exhibition in F Hall, floor 2 1300 - 1615 Scheduled one-to-one meetings in F Hall, floor 2 1430 - 1600 Industry Insight Session Two - IT for ground handlers: make, buy or rent? Saving opportunities through new business models Stefan Wollschläger, Partner, Visality & Josef Schmitz, VP Germany, T-System 1600 - 1800 Farewell Drinks in F Hall, floor 2 SOCIAL EVENTS - 11, 12 & 13 November 2014 1000 - 1400 1000 - 1400 0900 - 1330 Spouse Programme on 11 November. Guided taste tour of Gothenburg. Spouse Programme on 12 November. Guided tour of Gothenburg Opera House. City tour on 13 November. Please meet at the lobby at 0845. GOLD SPONSORS SILVER SPONSORS BRONZE SPONSORS SPECIAL SPONSORS DELEGATE DINNER & RAMP SAFETY AWARDS SPONSORS A BBA Aviation company BRAZIL Brazilian Handling Services TABLE TOP EXHIBITION & SPONSORSHIP OPPORTUNITIES Be part of the 16th Annual Ground Handling International conference and exhibit your company’s products and services throughout the conference. As the networking party plus all the coffee breaks are held inside the exhibition room, you will have plenty of time to meet and mix with the industry’s senior decision makers who will be attending the conference. Premium sponsorship packages are available to companies wishing to make a real impact on the delegates, before, during and after the conference. A range of options are available to suit every budget: please contact us as soon as possible for more information as opportunities are strictly limited. CONFERENCE INFORMATION THE VENUE Gothenburg is the second largest city in Sweden and the fifth largest in the Nordic countries. Situated on Sweden’s glittering West Coast, it is a perfect location for our next conference and is famous for its seafood and choice of dining as well as its beautiful coastline and archipelago. The conference hotel is just a ten minute walk from the stunning harbour front and the city centre, with its fine choice of modern and traditional Swedish goods. Gothia Towers, a brand new conference hotel with a state-of-the-art conference facility, is ready with a warm Swedish welcome to ensure that the 700 delegates who attend will have a memorable and rewarding visit. COMPREHENSIVE PARTNER PROGRAMME Included in the delegate fee is a city tour to ensure you and your partner make the most of your visit. Also available on the conference days is an organised programme for partners. Further information is available in the booking confirmation e-mail. FEES This year’s full delegate fee is €2090. The fee includes airport transfers (both ways), buyers’ day & workshops on the 10 November, two days’ conference and conference guide. Included are lunches, coffee breaks and one-to-one meetings between airlines, ground handlers and suppliers: you tell us who you would like to meet and we will arrange the meetings and provide private meeting rooms during the conference. All networking events are included, namely the networking party on the 10 November, an invitation to the Delegate Dinner & Ramp Safety Industry Awards Ceremony Party on the 11 November and a city tour for one delegate & partner on the 13 November. CANCELLATIONS Returning our booking form constitutes an agreement. Cancellation will incur the following charges, delegate replacement is acceptable: Cancellation after confirmation: 10% of the delegate fee 6-12 weeks prior to event: 50% of the delegate fee Less than 6 weeks/no show: 100% of the delegate fee NEED MORE INFORMATION? Please contact the conference team: Jean Ang - Email: [email protected] Tel:+44 (0) 1892 839203 Joanna Snell - Email: [email protected] Tel: +44 (0) 1892 839215 Ceri Osmant - Email: [email protected] Tel: +44 (0) 1892 839213 Alice Clarke - Email: [email protected] Tel: +44 (0) 1892 839 207 Kate Thacker - Email: [email protected] Tel: +44 (0) 1892 839 201 Visit www.groundhandling.com for more information WHO SHOULD ATTEND Ground Handling International Conferences are specifically designed to bring senior industry executives together to exploit networking opportunities and to discuss major industry issues. If you are part of the international ground handling community, responsible for airline ground handling decision making or a supplier of services or equipment to the ground handling industry, you should attend. TABLE-TOP EXHIBITION An exhibition with over 40 stands will run concurrently with the conference. For a list of exhibitors, please visit www.groundhandling.com HOTEL ACCOMMODATION Hotel accommodation is not included in the delegate fee. Information about special rates at Gothia Towers will be found in the booking confirmation e-mail. GSE & IT PROCUREMENT DIRECTORS Please contact us for more information on how to attend the special Buyers’ Day on 10 November. DELEGATE BOOKING FORM 16TH ANNUAL GROUND HANDLING INTERNATIONAL CONFERENCE WE WISH TO REGISTER THE FOLLOWING DELEGATE (Please copy the form and send one form for each individual delegate) Title:Mr/Mrs/Miss/Dr First Name Family Name Position Company Address City Postcode Country Tel. No. Fax. No. Mobile No. Email PAYMENT METHODS We enclose our cheque drawn on a Euro bank made payable to: Ground Handling Events Please charge my credit card: Visa Mastercard Bank Transfer: Account name: The Airports Publishing Network Ltd Sort Code: 40-05-15. Bank: HSBC, 11 Commercial Road, Paddock Wood, Kent TN12 6EN, UK. € Payment: IBAN: GB36 MIDL 4005 1557 6163 64 Swift Code: MIDLGB22 Card No: Card Holder’s Name: Expiry date: Card Security Code: (Visa/Master-3 digits on the back of card) Signature The company’s standard terms and conditions apply. Copy available on request. The organiser reserves the right to change the published programme if required.
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