Our new Mission: “Helping people live the healthiest lives possible.”

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Our new Mission: “Helping people live the healthiest lives possible.”
Charles W. Sorenson, MD, Intermountain’s President and CEO, announced today that
our Board of Trustees has carefully reviewed, approved, and endorsed an expansion of
Intermountain’s Mission, Vision, and Values statement.
Charles W. Sorenson, MD, Intermountain’s President and CEO, announced today that
our Board of Trustees has carefully reviewed, approved, and endorsed an expansion of
Intermountain’s Mission, Vision, and Values statement.
Our new Mission is: “Helping people live the healthiest lives possible.” Our Vision is:
“Be a model health system by providing extraordinary care and superior service at an
affordable cost.” We also added the Value—Integrity—and updated our descriptions of
the original four Values: Trust, Excellence, Accountability, and Mutual Respect.
“As these guiding documents were being developed, our Executive Committee and
full Board of Trustees were actively engaged in considering the history and future
direction of Intermountain,” said Dr. Sorenson. “Their input and excellent
recommendations are incorporated in the final statements. The Board feels the new
Mission, Vision, and Values provide useful clarity and guidance as Intermountain
transitions away from a fee-for-service model focused on care delivery and toward a
value-based model with increased emphasis on both evidence-based care and
prevention and wellness.”
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“Our Board enthusiastically supports Intermountain’s new Mission, Vision, and Values
statement,” said Board Chairman Scott Anderson. “This statement honors
Intermountain’s legacy and preserves our historic commitments, while helping us
adopt a more comprehensive view of healthcare file:///Volumes/revolver/Brian
and our expanding influence
on Inc/2009 Intermountain iss...
Kearney
personal health.”
“In exploring a revision of our Mission, Vision, and Values, we, as a leadership team,
spent many hours considering our direction as a company, both now and in the future,”
said Dr. Sorenson. “We look to our trustees as advocates, and we appreciate our Board
members for their input and support. The new language captures our commitment to
what’s best for our patients and communities, reflects our focus on overall health and
our dedication to excellent clinical care, and will light the way as Intermountain
continues to develop in the years ahead.”
Click here to read Intermountain’s complete new Mission, Vision, and Values
statement. TV spots also show ways we help people live the healthiest lives possible.
What does it mean to be not-for-profit?
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What does it mean to be not-for-profit?
Intermountain’s not-for-profit commitment is closely aligned with our new Mission,
Vision, and Values. As a not-for-profit health system, we make decisions differently.
So what does it mean to be not-for-profit?
It means helping people live the healthiest lives possible. As a not-for-profit health
system we’re committed to going beyond treating illness and injury by encouraging
healthy behaviors that can lead to longer, more fulfilling lives.
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It means helping people in financial need. Last year, we donated more than $280
million in financial assistance to those unable tofile:///Volumes/revolver/Brian
pay—in about 275,000 cases.
That’s
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an average of $767,000 a day dedicated to people in need.
It means setting community-based priorities. As a not-for-profit health system, we
operate without obligations to shareholders, whose principal focus may be on
increasing revenue. Instead, we ask: What do our communities and patients need?
It means being good stewards of resources. Having access to quality healthcare is of
great value to every community, and we understand our role in putting our healthcare
resources to their best possible use.
It means offering more affordable care. At Intermountain, we’ve been recognized
for our achievements in providing excellent outcomes to patients at costs that are
among the lowest in the country.
It means caring for people in rural communities. We operate nine hospitals and 23
medical clinics in rural communities—providing excellent care to patients,
maintaining the high quality that comes with being part of a system, while bringing
care close to home.
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It means caring for people in rural communities. We operate nine hospitals and 23
medical clinics in rural communities—providing excellent care to patients,
maintaining the high quality that comes with being part of a system, while bringing
care close to home.
It means supporting medical education. Clinicians and caregivers of the future need
excellent, mission-driven places to learn and to train. In 2013, Intermountain provided
more than $30 million to support medical training programs, residencies, and other
health-related education.
It means improving medical outcomes. Intermountain’s Institute for Health Care
Delivery Research enjoys an international reputation for quality and cost improvement
in healthcare. In addition, Intermountain’s hospitals, physicians, and clinics are
involved in about 1,400 medical research projects every year.
Being a not-for-profit health system means we focus on all these important areas.
In addition, there are two things not everyone understands about not-for-profit
healthcare:
1. Some people assume that not-for-profit companies should not have
revenues that exceed expenses. In reality, in order to fulfill our stewardship to
the community and earn our not-for-profit status, Intermountain needs a
sufficient margin to help the underserved, replace facilities and equipment, grow
with the population, invest in technologies that benefit our patients, and
maintain reserves that preserve our stability and provide a margin for safety
should our communities be affected by a natural disaster or other major
catastrophe.
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2. We need to ensure people who can pay, do pay. We have a responsibility to
protect and preserve resources for those in our communities with the greatest
need. This also helps us keep costs as affordable as possible for those who do
pay.
Share with others what it means to be a not-for-profit health system. Click here to
watch a short, compelling video. For more information about our not-for-profit
commitment, and to download an infographic, click here.
New Geographic Region Committees will help manage health.
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New Geographic Region Committees will help manage health.
Intermountain is forming “Geographic Region Committees” to help us improve the
health of individuals who are defined by geography and by their membership in a
health plan. Over time, this model may replace much of the traditional fee-for-service
model of healthcare at Intermountain. This approach will include a payment
arrangement between payers and providers in which providers are paid to manage
healthcare and outcomes for the entire covered population.
Intermountain’s new Geographic Region Committees will have oversight from both
physician and administrative leaders. The Committees will report to Laura S. Kaiser,
Intermountain’s Executive Vice President and Chief Operating Officer.
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“The Geographic Region Committees are a critical part of our Shared Accountability
initiative,” said Kaiser. “The mission of the committees is to manage the health of a
population within a specific geography—through timely access to our clinics and
hospitals, service excellence, quality of care, use of resources, total cost of care, and
other shared-commitment objectives across the continuum
of care.”
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Committee co-chairs named. Kaiser recently announced the following individuals
have accepted the invitation to serve as co-chairs of the new Geographic Region
Committees:
Leadership of Geographic Region Committees
Geographic Region
Committee
Physician Co-Chair
Administrator Co-Chair
Primary Children’s
Hospital (Pediatric
Specialty Services)
Ed Clark, MD, Chief
Medical Officer, Primary
Children’s Hospital
Katy Welkie, CEO,
Primary Children’s
Hospital
Southwest Region
Brett Muse, MD, Family
Medicine
Mitch Cloward,
Operations Officer, SWR
Urban Central Region
Tim Johnson, MD, Internal Larry Hancock, Regional
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Primary Children’s
Hospital (Pediatric
Specialty Services)
Ed Clark, MD, Chief
Medical Officer, Primary
Children’s Hospital
Katy Welkie, CEO,
Primary Children’s
Hospital
Southwest Region
Brett Muse, MD, Family
Medicine
Mitch Cloward,
Operations Officer, SWR
Urban Central Region
Tim Johnson, MD, Internal Larry Hancock, Regional
Medicine
VP, UCR
Urban North Region
Christine Nefcy, MD,
Regional Chief Medical
Director
Mike Clark,
Administrator, Logan
Regional Hospital
Urban South Region
Tracy Hill, MD, Regional
Chief Medical Director
Steve Smoot, Regional
VP, USR
The co-chairs will also continue to serve in their current assignments. “Together,
these co-chairs will be responsible for leading the Geographic Region Committee
work, including the selection of physician and administrative committee members,”
said Kaiser. “Each Committee will begin meeting by the end of this year and will be
supported by Joe Mott (Intermountain’s VP of Healthcare Transformation) and the
Shared Accountability team.”
More about the population health management model. Historically, traditional
“fee-for-service” health plan products have reimbursed doctors and hospitals for each
service a patient receives. This financially rewards the volume of services provided.
Moving forward, we anticipate that more health plan products offered through
SelectHealth and other payers will pay Intermountain one payment per member to
manage the overall health of a covered population. The Geographic Region
Committees will help Intermountain shift to a value-based payment model to best meet
the needs of our patients and members.
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Intermountain Medical Group turns 20.
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The Salt Lake Clinic in the 1990s (left) and today.
Today’s Intermountain Medical Group, which currently has more than 1,100
physicians and more than 185 clinics, officially started in September 1994 when 16
physicians signed a statement that declared their intentions after they’d been meeting
for a year as Intermountain Healthcare’s “Physician Task Force.”
After a year of discussions, the physicians met a final time in September 1994 to sign
physicians signed a statement that declared their intentions after they’d been meeting
for a year as Intermountain Healthcare’s “Physician Task Force.”
After a year of discussions, the physicians met a final time in September 1994 to sign
their names to a “Statement of Principles and Philosophy” drafted by urologic surgeon
Charles Sorenson, MD, now Intermountain’s President and CEO. The document paved
the way for the Physician Division, forerunner to today’s Medical Group.
Today, the Medical Group has a total staff of more than 5,300. “Among the clinicians
in the Medical Group, we have physicians and some 300 advanced practice clinicians
who work in primary care, pediatrics, family medicine, internal medicine, obstetrics,
and gynecology,” said Linda Leckman, MD, the Medical Group’s CEO and a member
of the original Physician Task Force. “And we also have multiple secondary care
physicians in areas like surgery, medical sub-specialties, and neurosurgery.”
Looking to the future, the Medical Group has an important role to play in
Intermountain’s Shared Accountability efforts. With an average of 3 million patient
visits a year, the Medical Group has the opportunity to engage patients, focus on
wellness and prevention, and significantly improve health. “The Medical Group is a
critical part of our organization,” said Dr. Leckman, “and that’s increasingly true as
Intermountain focuses on managing the health of a population, where keeping people
healthy is the focus.”
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Cardiologists implant Utah’s first leadless
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Cardiologists at the Intermountain Heart Institute recently made Utah medical history
as they implanted the Intermountain West’s first leadless (i.e., wireless) cardiac
pacemaker to treat a Logan woman who suffers from atrial fibrillation.
The Nanostim leadless pacemaker is less than 10 percent of the size of a conventional
pacemaker and is the least invasive pacing technology available today. During the
procedure, the small device is inserted with a steerable catheter through the femoral
vein directly into the lower chamber of the heart. It’s then anchored into the heart,
detached from the insertion device, and left to monitor and pace the heart to a normal
pacemaker and is the least invasive pacing technology available today. During the
procedure, the small device is inserted with a steerable catheter through the femoral
vein directly into the lower chamber of the heart. It’s then anchored into the heart,
detached from the insertion device, and left to monitor and pace the heart to a normal
rhythm if the heart slows to an unsafe pace.
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Susan Thomas received the Intermountain West’s first
leadless cardiac pacemaker at the Intermountain
Medical Center Heart Institute. Cardiologist Jared
Bunch, MD, participated on thefile:///Volumes/revolver/Brian
implantation team.
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Patients benefit from the elimination of the visible lump and scar at a conventional
pacemaker’s insertion site, which is typically in the left upper chest. In addition,
certain restrictions on patient activity with traditional pacemakers after surgery
—routinely recommended in order to prevent dislodgment or damage to a pacemaker’s
leads until the complete system site fully heals—may be lifted with a leadless
pacemaker implant. This potentially improves the early quality of life for patients after
the procedure and minimizes delays in their healing process.
The implant is part of the LEADLESS II pivotal trial, which is a prospective,
non-randomized, multi-center, international clinical study designed to evaluate the
safety and effectiveness of the Nanostim leadless pacemaker. The study is expected to
enroll approximately 670 patients at 50 centers across the U.S.
Intermountain’s hospitals and leaders honored.
The Utah Hospital Association presented its Distinguished
Service to Healthcare Award to Donald L. Lappé, MD,
Chair of the Cardiovascular Department at the
Intermountain Heart Institute, Chief of Cardiology, and
Medical Director of the Cardiovascular Clinical
Program.The award recognizes individuals who have
demonstrated exceptional leadership in the improvement of
healthcare delivery in the state of Utah. For more than 30
years, Dr. Lappé has dedicated his medical career to
improving the lives of thousands of Utahns who suffer from
10/9/14, 4:46 PM
Intermountain’s hospitals and leaders honored.
The Utah Hospital Association presented its Distinguished
Service to Healthcare Award to Donald L. Lappé, MD,
Chair of the Cardiovascular Department at the
Intermountain Heart Institute, Chief of Cardiology, and
Medical Director of the Cardiovascular Clinical
Program.The award recognizes individuals who have
demonstrated exceptional leadership in the improvement of
healthcare delivery in the state of Utah. For more than 30
years, Dr. Lappé has dedicated his medical career to
improving the lives of thousands of Utahns who suffer from
cardiovascular disease. He’s been a highly influential leader in the development of
Intermountain Healthcare’s cardiovascular programs.
Dr. Lappé is a Fellow in the American College of Cardiology and the American Heart
Association, and he’s the primary author or a contributor to 57 peer-reviewed articles
and 119 abstracts. An alumnus of Princeton University, he received his medical degree
from Johns Hopkins University School of Medicine and completed his residency at the
University of Rochester School of Medicine. He later completed a fellowship at Johns
Hopkins in cardiovascular disease.
The Utah Hospital Association also honored two other
Intermountain leaders during its annual award ceremony in
September:
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Susan T. Brown, BSN, MBA, was one of two recipients of the Utah
file:///Volumes/revolver/Brian Kearney Inc/2009 Intermountain iss...
Organization of Nurse Leaders (UONL) nurse leadership awards.
Josh Spaulding, FACHE, of the Salt Lake Clinic, received the Utah Healthcare
Executives Young Careerist Award.
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HealthInsight honored 10 Intermountain hospitals
with its Quality Award. The HealthInsight Quality
Award honors hospitals demonstrating high quality
healthcare and excellence in performance. Only 14
Utah hospitals received the award. The 10
Intermountain hospitals honored include: Alta View Hospital, Bear River Valley
Hospital, Dixie Regional Medical Center, Intermountain Medical Center, Riverton
Hospital, TOSH—The Orthopedic Specialty Hospital, LDS Hospital, Logan Regional
Hospital, McKay-Dee Hospital, and Park City Medical Center.
The National Rural Health Resource Center recognized Sanpete Valley Hospital
with a Critical Access Hospital-Flex program award for its innovative behavioral
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Hospital, TOSH—The Orthopedic Specialty Hospital, LDS Hospital, Logan Regional
Hospital, McKay-Dee Hospital, and Park City Medical Center.
The National Rural Health Resource Center recognized Sanpete Valley Hospital
with a Critical Access Hospital-Flex program award for its innovative behavioral
health outreach efforts in Sanpete County. The program was recognized as an effective
value-based healthcare model and will be profiled in the Center’s national Rural Route
newsletter in early 2015.
Four Intermountain hospitals were
recognized nationally for supporting
organ donation—and giving hope to the
130,000 people who are on organ
transplant waiting lists across the United
States.
Utah Valley Regional Medical Center received the U.S. Department of Health and
Human Services’ “Gold Medal of Honor for Organ Donation.” Intermountain Medical
Center, McKay-Dee Hospital, and Primary Children’s Hospital received Silver
Medals.
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Utah Valley is the only Utah hospital—and one of only 22 hospitals in the nation—to
receive a Gold Medal. To receive the Gold Medal, the hospital met all three award
criteria, which focus on donation rate, organs transplanted per donor, and the rate of
donation after circulatory death. The hospital exceeded the established goal in each of
those areas by at least 3 percent. Intermountain Medical Center, McKay-Dee Hospital,
and Primary Children’s Hospital were each honored with a Silver Medal for achieving
two of the three criteria.
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New Healing for Life magazine now available online.
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The Fall 2014/Winter 2015 Healing for Life
magazine is now available. Click here to view the
online magazine. Print versions of the magazine are
also now available in most clinic and hospital
waiting areas.
In this issue you will find articles on:
• The Inversion Trap: Utah’s Air Pollution and
Your Health
• I’m Healthy, Why Do I Need a Doctor?
• Get Moving: Boost Your Activity
• CrossFit: Tips for Injury Risk and Prevention
The digital Healing for Life magazine offers:
10/9/14, 4:46 PM
• Get Moving: Boost Your Activity
• CrossFit: Tips for Injury Risk and Prevention
The digital Healing for Life magazine offers:
Simple navigation: Quick links allow for easy navigation to instantly connect
you to the article you want. Links also provide instant access to provider bios,
clinic websites, and contact information.
Video performance: “Meet” providers by clicking on their bio videos or view
more detailed information about the featured healthcare topic. Simply click on
the video icons throughout the magazine.
Archive: Search for topics that apply to you and your family in this issue or any
past issue of the magazine. This gives you easy access to more than 100
healthcare articles written by our Intermountain Medical Group providers in the
Salt Lake Valley.
Share with family and friends: The simplicity of social media allows you to
instantly share articles with family and friends.
Download Intermountain’s new Health Hub mobile app.
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Trustees—and everyone in the community—are
invited to download Intermountain’s free, new
mobile app, called “Intermountain Health Hub.”
This all-in-one tool makes managing your health
easier and gives you many different features
designed to simplify your entire healthcare
experience. The app can be downloaded from the
iTunes App Store and Google Play.
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As one multi-function resource, Intermountain’s
Health Hub mobile app includes 10 tools to
simplify your healthcare experience:
InstaCare. Find the InstaCare and KidsCare
nearest you and the wait time at each.
Choose a location and save your place in line before you arrive.
Doctors. Find doctors near you by specialty, language, and many other filters.
Save doctors to your “favorites” for quick reference later.
Locations. Find Intermountain hospitals, clinics, and pharmacies near you and
save your favorite locations for quick reference later.
Pharmacy. Refill prescriptions and check the status of your prescription
requests.
My Health. Access the password-protected My Health patient portal, where you
can securely message your doctor, check lab results and other parts of your
medical record, and review your SelectHealth benefits and claims.
Symptoms. Search adult, child, or baby symptoms by keyword, by body area, or
alphabetically. Learn about self-care options and when to call a doctor or 911.
Link to doctors saved in your “favorites” for easy dialing.
10/9/14, 4:46 PM
medical
record,
and review
your SelectHealth
benefits
claims.
can securely
message
your doctor,
check lab results
andand
other
parts of your
Symptoms.
Search
adult,
child,
or
baby
symptoms
by
keyword,
by body area, or
medical record, and review your SelectHealth benefits and claims.
alphabetically.
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aboutchild,
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options
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or area,
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GermWatch.
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and whenLearn
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how
their activity
level is trending.
about contact
symptoms
and
Pay
bills. of
Pay
Intermountain
Healthcare
bills by
card
or eCheck.
treatment
illnesses,
vaccinations,
and when
youcredit
should
contact
your doctor.
Send
wishes.
Send
cards
with
personalized
messages
directly
to
patients
Pay bills. Pay Intermountain Healthcare bills by credit card or eCheck. in
Intermountain
hospitals.
Send
wishes. Send
cards with personalized messages directly to patients in
First aid. Get first-aid
Intermountain
hospitals.guidelines for common injuries such as ankle injuries,
choking,
and hypothermia.
First
aid.cuts,
Get first-aid
guidelines for common injuries such as ankle injuries,
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choking, cuts, and hypothermia.
More than 10,000 people have downloaded the Health Hub app. For information on
other
Healthcare
mobile apps,the
visit
Intermountain’s
online
App Center.
More Intermountain
than 10,000 people
have downloaded
Health
Hub app. For
information
on
The
apps
are
part
of
Intermountain’s
ongoing
efforts
to
adopt
new
channels
of
other Intermountain Healthcare mobile apps, visit Intermountain’s online App Center.
communication
it easier forongoing
patientsefforts
and others
to access
our services
The apps are partthat
of make
Intermountain’s
to adopt
new channels
of and
become
more engaged
in their
health
care. and others to access our services and
communication
that make
it easier
forand
patients
become more engaged in their health and care. file:///Volumes/revolver/Brian Kearney Inc/2009 Intermountain iss...
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Visit the online Trustee Resource Center.
Visit the online Trustee Resource Center.
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Intermountain
providesonline
onlinetools
toolsto
to help
help trustees
inin
their
role
as as
Intermountain
provides
trusteesbe
besuccessful
successful
their
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Available at intermountaintrustee.org,
thethe
Trustee
advocates
forfor
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intermountaintrustee.org,
Trustee
Resource
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providesone
oneconvenient
convenient location
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Resource
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toaccess
accessseveral
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advocacy
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advocacy tools, including:
Trustee newsletter articles and archive
In-depth information about Intermountain
Trustee newsletter articles and archive
Resource Center provides one convenient location to access several important
advocacy tools, including:
Trustee newsletter articles and archive
In-depth information about Intermountain
Trustee roles and responsibilities
Overview of our healthcare initiatives
Intermountain’s trustee website, intermountaintrustee.org, has been redesigned as a full
Innovation efforts that improve healthcare delivery
online Trustee
Resource
with tools to help trustees be successful in their roles
Frequently
askedCenter,
questions
throughout our organization. The website provides one convenient location to access
Create a shortcut on your smartphone. The next time you visit the Trustee Resource
the trustee newsletter, information about Intermountain Healthcare, trustee roles and
Center on your smartphone, you can easily add an icon to your home screen to provide
responsibilities, healthcare initiatives, Intermountain Innovation, frequently asked
you with quick access to current news for trustees through the online version of the
questions,
and more.Click
Please
bookmark
site at intermountaintrustee.org.
trustee newsletter.
here
to learn the
how.
ContactUs.
Us.
youhave
havequestions
questionsororcomments
commentsabout
aboutIntermountain
IntermountainIssues,
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pleaseContact
IfIfyou
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