Mitel Teleworker Solution Simple, Scalable and Secure Remote Teleworking Solution Key Benefits • Full access to all office phone system’s calling features, voice mail and audio conferencing • Simple and quick to configure multiple Teleworker Solution phones • Support over 5,000 users on a single solution deployment • Uses secure real-time Protocol with 128-bit AES encryption of voice connections and uses SSL to encrypt the call control As a service of the Mitel® MiVoice Border Gateway, the Mitel Teleworker Solution makes it possible for your business to reap the benefits of teleworking: increased employee productivity, lower real estate costs, higher employee retention, and more. As part of the MiVoice Border Gateway - a comprehensive solution to provide a reliable, secure network - the Mitel Teleworker Solution enables your business to deploy a wide range of MiVoice IP phones and SIP devices securely The Mitel Teleworker Solution is ideal for businesses: • With remote offices / home-based employees that require access to the corporate office phone system - for external (or internal) voice connectivity. including voice mail and conferencing Through the Teleworker Solution employees are provided • That have employees who regularly take work home with secure access to the corporate voice network in order to obtain full access to your business’s Mitel communications solution - including calling features, voice mail, and audio conferencing - thereby providing a complete in-office experience without being physically in the office. One enabled employees are able to take their phone off them or whose jobs require they be accessible outside regular business hours • Looking to reduce real-estate expenses • Businesses wishing to reduce absenteeism and improve productivity levels site and plug it into any broadband Internet connection • Wanting to reduce long-distance charges to and from (residential DSL, cable or satellite) without any special remote offices configuration at the remote location. Mitel Teleworker Solution is supported by the following Mitel communications platforms: Mitel MiVoice Business, MiVoice Office 250 or Mitel SX-200 ICP. and Teleworker Solution gateway fail the Line Interface Module provides PSTN fail-over. The Line Interface Module also enables a user to select a local analog line via the Mitel IP Phone for local, emergency or personal outgoing calls. Reporting: HTML reporting is provided, enabling the system administrator or IT manager to obtain important and useful information on Teleworker Solution usage, this could be used to aid the provisioning of additional teleworkers, monitoring bandwidth use at peak periods or simply for cost analysis purposes. Key Benefits Mitel communications solution without any special configuration at the remote location. Simplicity: System administrators can simply and quickly configure multiple Teleworker Solution phones. Alternately, they can use an installer password to reduce the time needed for large installations. (Entering the installer Additional Features password automatically adds the phone’s ID to the list of Support for Multiple MiVoice Business Solutions: In a network environment where multiple MiVoice Business allowable IDs.) End-users require no training; they simply plug in the Mitel IP phone and start working. solutions are deployed within the enterprise, only one Scalability: A single Teleworker Solution gateway Teleworker Solution gateway is required to provide supports up to 5,000 users per server (MiVoice IP or SIP) teleworker services. This reduces your capital costs and and can scale beyond 5,000 users through clustering increases network simplicity. of multiple servers together - up to five servers can be SIP Phone & Softphone Support: The Mitel Teleworker Solution can provides users of SIP phones and the MiCollab Client Softphone with access to your corporate communications solution without the need for a VPN connection back into the corporate office. Full clustered together. This configuration can also be useful for more complex network environments when there might be a need for one Teleworker Solution gateway in the demilitarized zone (DMZ) and another being used internally. MiCollab Client functionality, including visual voice mail, Security: The Mitel Teleworker Solution uses Secure Real- collaboration, and presence & availability are all supported time Protocol (SRTP) with 128-bit AES encryption of voice in a non-VPN environment. connections and uses SSL to encrypt the call control. Increased Resiliency: In the event of a primary communications solution failure, the Mitel Teleworker Solution will automatically fail-over to a secondary MiVoice For more information on the Mitel Teleworker Solution, Business solution with no interruption in service. When please visit the Mitel MiVoice Border Gateway page on used in conjunction with the Mitel Line Interface Module www.mitel.com should the link between the Teleworker Solution phone mitel.com © Copyright 2014, Mitel Networks Corporation. All Rights Reserved. The Mitel word and logo are trademarks of Mitel Networks Corporation. 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