Current Vacancy Room Attendant - Culloden Estate & Spa We are currently seeking candidates for a Full-Time position to work as a Room Attendant in the Culloden Estate & Spa. Room Attendant Job Title: Any 5 days out of 7. The role will involve working early and late shifts, and evenings and Working Hours: weekends. Reference No: CRA/10.14 Culloden Estate & Spa Location: Job Type: Full-Time Date of Advertisement: Advertising Method: 22/10/2014 Website 4th November 2014 at 5pm (Return to [email protected]) Closing Date: Tuesday Current Vacancy Room Attendant Key Duties: Essential Requirements: Ensuring that hotel bedrooms and bathrooms are ready for guests to arrive into, and servicing rooms for guests staying in house. Essential Requirements: Providing a high standard of cleaning e.g. vacuuming, dusting, polishing etc in line with five star service delivery requirements. Ensuring the cleanliness of some public areas is maintained. Working within a team to ensure exceptional customer service is provided. Ability to work within a team. High standards of attention to detail. Strong time management skills. Self motivated. Desirable Requirements: Previous relevant experience of cleaning to quality standards in a similar role within the hospitality industry. Educated to GCSE Level standard or equivalent. Application Form Housekeeping - Room Attendant DepartmentLocation Please tell us about yourself Surname Forename(s) Address Postcode Telephone (Daytime) Telephone (Evening) Telephone (Mobile) Email Address Do you hold a full clean UK driving license? Yes or No Your current/most recent role Job Title Employment dates From Nature of business Current salary and package Notice required Brief description of role and responsibilities To Your Previous Employment Date (From/To) Employer (Name, Address & Tel) Job Title, Salary & Main Responsibilities Reason for leaving Education & Professional Qualifications Date (From/To) Type of School/College Subject/Course taken and Qualification Training & Skills Training and Development programmes attended over the past 3 years (with dates) Give details of any other skills you have that are relevant to this position Please give us an example of how you demonstrate each of our values by answering the questions below Passionate commitment to excellent service In your current role, who are your key customers and how do you know if you have met their needs? Inspiring leadership How do you set an example for more junior colleagues and for new people joining the company? Enthusiastic and capable team members Tell us about a time at work where you realised that someone needed help. What did you do and what was the outcome? Effectiveness, efficiency and creativity What actions have you taken to get better at your current job? Sustainable success What things can you do in your current job that would help save money? Our sense of style Tell us how you make sure your own appearance and the appearance of your work area are always at their best Please use this section to provide us with any additional information which you feel will support your application OUR VALUES We Value Which means that… Passionate commitment to excellent service Every guest is treated as individual and special. Our team members are encouraged and supported to deliver excellence. We seek objective feedback and use this to improve our service. Inspiring leadership e give clear direction. We encourage personal W contribution. We led by example. Enthusiastic and capable team members We recruit people whose aspirations match ours. We treat each other as individuals, and listen. We continually invest in personal and professional development. We nurture and maximise individual talent. Effectiveness, efficiency and creativity We work together to search for improvements. We set out the required skills and behaviours. We develop effectiveness through tailored induction, training and coaching. We seek and share knowledge to enhance business performance. Sustainable success e set ourselves challenging targets. We measure W performance at individual and team level. We celebrate achievements. Our sense of style Our branding recognises the strength of the Hastings image and uniqueness of each hotel. We continue to invest in our properties and people. We care about every detail of our appearance, how our properties look and how we present ourselves.
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