Summer 2015 Schedule

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Writing guide Writing guide
WG 1 Letters and e-mails  Page 19
a) Formal letters/e-mails
Example question
Read the brochure extract and write a formal letter to the central tourist office in Lake Louise
asking for information.
The Lake Louise Ski Area & Mountain Resort – one of
North America’s biggest winter sport resorts (184 km
west of Calgary, Alberta) – offers …
4,200 skiable acres
limitless off-piste adventures
terrain for skiers of all abilities
more terrain than can be skied in a week
a huge variety of accommodation, good restaurants
and excellent nightlife
Come to Lake Louise where the scenery, not the altitude,
takes your breath away!
Useful language
Greetings
• Dear Mr/Mrs/Ms, …
• Dear Sir/Madam, …
• Dear Sir or Madam, …
Reasons for
writing
•
•
•
•
I am writing regarding/to ask … (Note: always start with a capital letter)
I am interested in coming …
Thank you very much for your letter/e-mail …
I am writing in reply to your letter of 26 September …
Body of the letter
•
•
•
•
First/Secondly/Thirdly/Finally I would like to know …
I would be grateful if you could tell me …
I wonder if you could tell me …
Attached you will find …
Ending
•
•
•
•
•
•
Thank you very much in advance.
I am looking forward to your reply.
I look forward to hearing from you.
Please feel free to contact me if you have any questions.
Yours faithfully/Yours sincerely, … (Note: very formal)
Kind regards/Best regards/Best wishes, … (Note: less formal)
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Useful tips
Beginning
• Clearly state your reasons for writing.
Language
• Use formal language.
Questions
• Use indirect questions.
Contractions
• Always use the full forms instead of contractions (e.g. I have, it is, etc.).
Punctuation
• Do not use exclamation marks.
Signature
• You should always sign your letter and type your full name underneath it.
Example answer
Sebastian Falk
Frankgasse 467
1090 Vienna
10 November 20 ..
Dear Sir or Madam,
My family and I are visiting my aunt in Alberta at the beginning of December
and we are interested in going skiing in Lake Louise for a week. However, I
have a few questions.
First, I would like to know the following: When does the skiing season start
in Lake Louise and what time do you open? We are planning to be in your
resort in the second week of December. Secondly, do you also have slopes for
snowboarding? Thirdly, what about the weather in the Rocky Mountains in
December? What comes to my mind are icy-cold nights, frozen lakes, etc.
My next question is about accommodation: We are a group of four people
and looking for a reasonably priced mid-range hotel. I would be grateful if you
could get some information to us.
Finally, could you tell me the best way to get to Lake Louise from Calgary,
where my aunt lives? Are there any bus connections?
I look forward to hearing from you.
Yours faithfully,
Sebastian Falk
Sebastian Falk
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Writing guide b) Informal letters/e-mails
Example question
Caroline, a French girl you met last summer on a two-week English course in Somerset, has written an
e-mail to say that she will be visiting Austria on holiday in August. She has asked which places she should
visit with her family. Reply to her e-mail, offering her to come to your place.
Example answer
Re.: Coming to Austria
Dear Caroline,
Great to hear from you again after all this time! I am really glad that you and your family are finally
coming to Austria in a few months. How are things in France, how is school? I hope everything is OK.
Back to your holidays in Austria. You asked about places to see. A city you should definitely visit is
Vienna, our capital. Vienna’s most important sights: firstly there is St Stephen’s Cathedral, which is
situated directly in the city centre. You should also see Schönbrunn Palace and its huge park. The
palace is one of the most significant cultural monuments in Austria and was generally used as the
summer residence of the Habsburg rulers. Schönbrunn Zoo is also great fun with thousands of
animals, and you should also take a ride on the Ferris Wheel. Depending on the weather I would
also recommend a hiking trip to the mountains.
I hope you will also have time to come and visit my family and me. We would really like to see you
and if there’s enough time we could spend a few days together.
Write back soon and tell me about your plans. Hope to hear from you soon.
Best wishes,
Lena
Useful language
Greetings
• Hi/Hello, …
• Dear Caroline, …
• Dear all, …
Beginning
• Great to hear from you again …
• Many thanks for your letter/e-mail …
• Nice to hear from you again …
Ending
•
•
•
•
Looking forward to your reply.
Hope to hear from you soon.
All the best, …
See you/Best wishes/Bye, …
Useful tips
Beginning
• Refer to a letter/e-mail you have received from the person you are writing to.
Language
• Use informal language.
Questions
• Ask about some personal news in the first paragraph.
• Use direct questions.
Contractions
• It is OK to use contractions (e.g. can’t).
Punctuation
• You can use exclamation marks to emphasise something.
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WG 2 Short stories  Page 78
Example question
A radio station is holding a competition for short stories written by listeners. The winning stories will be
read on the radio. The competition rules state that all stories must begin with these words:
She was exhausted and did not really know what to do.
Write a similar story in an appropriate style.
Example answer
Blue (by Jakob Ortel)
She was exhausted and did not really know what to do. Katie Connor was running over a
bridge. It was a very long bridge and it was big. Really big. Katie did not know what the bridge
was called, but this was not important for her at the time. The sun was shining brightly, blue
sky and cute clouds like small, fluffy sheep – a crystal clear view. It was a nice day, maybe a bit
too hot, but OK.
The sun was shining down on her, but Katie was not sweating. She was running like crazy. Her
legs moved quickly. A few cars drove by. Katie’s blonde hair was going up and down. Up and
down. Up and down to the rhythm of her feet. Running. Running. Running.
Katie still was not sweating. The sun was still shining on her. Her legs moved step by step. A
few cars drove by. Step after step after step. Still, she couldn’t see the end of the bridge.
”Maybe the bridge does not have an end? I don’t know. How should I?”
The sun was shining. Running. Still running. Katie was running.
Suddenly she stopped. She looked down at the water under the endless bridge. She stepped on
the railing. She didn’t wait. She jumped. Katie was not sweating. The water was coming closer.
Blue. Katie liked this colour.
Blue.
Useful tips
Title
• After having finished your text, give your story a title.
Beginning
• A short story often starts “medias in res” – right in the middle of the action.
Tenses
• Use the narrative tenses correctly. Use sequencing expressions where necessary
(after, then, while, just before, as soon as, at first, a few seconds later, finally,
eventually).
Paragraphs
• Structure your story into paragraphs.
Direct speech
• Use direct speech to make your story more interesting.
Descriptive
adjectives and
adverbs
• Use descriptive adjectives and adverbs which add to the atmosphere of the
story (e.g. he kindly said …).
Linking words
and connectors
• Where possible, use linking words and connectors to make your sentences
longer.
Contractions
• It is OK to use contractions (don’t, isn’t, …), but your story should not be as
informal as e.g. an informal letter.
Punctuation
• Use commas to create more detailed and interesting sentences as a means of
supplementing information.
Turning point
and climax
• Every story needs a turning point (a big change) or climax (story highlight).
Ending
• Try to have a dramatic, funny, open or surprising ending.
Other short stories in the book: “Going home” (page 76), “Deportation at breakfast” (page 79)
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Writing guide WG 3 Letters of complaint  Page 94
Example question
You have recently bought a new SUMSOKIA N901 mobile phone at TECHSTORE, 32 Tower Street, London,
SW12, but it cannot be switched on. Write a letter of complaint.
Example answer
Julia Schmied
Sonnenweg 75
7000 Eisenstadt
TECHSTORE
32 Tower Street
London, SW12
12 January 20 ..
Dear Sir or Madam,
On January 10, 20.. I bought a SUMSOKIA N901 mobile phone at TECHSTORE, 32
Tower Street, London, SW12. Unfortunately, your product has not performed well at
all because it could not even be switched on after having fully charged the battery.
To resolve the problem, I would appreciate it if you could exchange the phone or
refund my money. Enclosed are copies of the receipt and guarantee.
I look forward to your reply and a resolution to my problem. Please contact me at
the above address or [email protected]
Yours faithfully,
Julia Schmied
Julia Schmied
Useful language
Greetings
• Dear Mr/Mrs/Ms, …
• Dear Sir/Madam, …
• Dear Sir or Madam, …
Reasons for
writing
•
•
•
•
I am writing regarding …
I am writing in response to your advertisement …
I am writing to you about …
I am writing to complain about …
Body of the letter
•
•
•
•
First/Secondly/Thirdly/Finally your advertisement/brochure promised …
I am disappointed because …
Moreover, the … was supposed to be …
Enclosed are copies of the receipt and guarantee.
Ending
•
•
•
•
•
I look forward to your reply and a resolution to my problem.
I would like you to refund my money.
Unless I receive a satisfactory reply, I will write to the Consumer Association.
Please contact me at the above address.
Yours faithfully/Yours sincerely, …
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WG 4 Applying for a job  Pages 117–118
a) Letters of application
Example question
Read this advertisement from an online job site and write a letter of application.
Creative Concepts Ltd. is looking for international young people (aged 16–20) who would like to do a
summer work placement in the field of web design.
To apply, give a full description of yourself and your level of English. Furthermore, explain why you
would be suitable for the job. All letters of application should be submitted to:
Creative Concepts Ltd., 62 Denmark Street, London WC5 10B, England
Example answer
Lisa Wagenbrunn
Ferdinand Hanusch-Straße 99a
8010 Graz
Creative Concepts Ltd.
62 Denmark Street
London WC5 10B
England
25 February 20 ..
Application for work placement
Dear Sir or Madam,
I am writing in response to your advertisement which appeared in www.jobsearch.
uk on February 24th. I would like to be considered for the work placement in August in
order to gain work experience in the United Kingdom to improve my English.
As you will see from my enclosed CV, I am 16 years old and attend a grammar school
in Graz, Austria. My mother tongue is German, but I have been learning English for
eight years. I have visited the USA and South Africa with my family, and I am currently
studying for the FCE. My aim is to study computer science after finishing my A-levels.
I have always been interested in doing a work placement abroad, and I am particularly
interested in working in London as it is one of the most creative centres for web
design in the world. I am looking forward to gaining practical experience and learning
about the services that your firm offers. I have good computer skills and would be
able to carry out general office duties.
If you require any further information, please do not hesitate to contact me
([email protected]). If you think that I might fit into your firm, I am available
for an interview at any time.
Thank you for considering my application. I look forward to hearing from you.
Yours faithfully,
Lisa Wagenbrunn
Lisa Wagenbrunn
Enclosed: CV
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Writing guide Useful language
Greetings
• Dear Mr/Mrs/Ms, …
• Dear Sir/Madam, …
• Dear Sir or Madam, …
Reasons for writing • I am writing in response to your advertisement …
• I am writing to apply for the job as/the position of …
• I am writing with regard to your advertisement for the job as …
Describing yourself
• I am generally considered to be …
Requesting
information
• I wonder if you could tell me …
• Do you think you could let me know …
Offering further
information/
job interview
• If you require any further information, please contact/do not hesitate to contact
me …
• I am available for an interview any time/at your convenience …
Ending
• I would very much look forward to hearing from you.
• Yours faithfully/Yours sincerely, …
Attention!
• BE: CV (= curriculum vitae), AE: resume
• Another word for placement is internship.
b) Curriculum vitae
Personal details:
Name: Address:
Date of Birth:
Nationality: Tel.:
E-mail:
Lisa Wagenbrunn
Ferdinand Hanusch-Straße 99a
8010 Graz
29 May 1996
Austrian
0043/316/394783920
[email protected]
Education:
2006–present
2002–2006
Secondary school: Akademisches Gymnasium, Graz
expected graduation (Austrian school leaving certificate): 2014
Elementary school
Work experience:
Summer 2011
Work placement in my uncle’s computer firm (DAP Website Solutions, Graz,
Austria) carried out routine office duties and customer correspondence
July 2010
Voluntary work in an old people’s nursing home (LIFE Graz, Austria)
Language skills:
German:
English:
French:
native speaker
fluent in speaking and writing (Exam for Cambridge First Certificate at the
end of the school year)
working knowledge
Other qualifications/interests:
Good knowledge of MS Office and Photoshop
Travel (South Africa, USA), sport and music
References available upon request
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Useful tips
Photo
• Only include a photo if you think it will help you get the job.
Order
• The British and American version of your CV go from present to past, so start
with the most recent events and go backwards (education, work experience).
Names of
schools etc.
• Do not translate names of schools, companies and qualifications.
CV/resume
• BE: CV (= curriculum vitae), AE: resume
Job description
• Briefly describe what you did in your previous jobs. Also include the relevance
and skills you have learned. Do not waffle!
• All positions of responsibility, no matter where, are relevant – clubs, societies,
etc.
Interests
• Use your interests to show what kind of person you are.
Mistakes
• Check your CV for mistakes!
Marks
• If you are satisfied with your exam results and you feel they improve your CV,
include them. This also goes for good predicted marks.
Languages
• Differentiate between: excellent knowledge of English, working knowledge of
English and basic knowledge of English.
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