Redirecting mail in special circumstances Date stamp Redirection Centre Use Only For more about our Redirection service visit, www.royalmail.com/redirection 1 Royal Mail Special Circumstances Redirection Application Form April 2014 Have you got the correct form? Please complete this form in black or blue ballpoint and write in CAPITAL LETTERS in the white boxes only. For more about our Redirection service visit, www.royalmail.com/redirection This form is to be used when applying for a Redirection application on behalf of someone who has died or for whom you have power of attorney. If you need to redirect mail for more than two people from and to the same addresses, please provide full names and dates of birth for each person on a separate sheet of paper. We will also need relevant ID as detailed in our terms and conditions. 2 * Required information to set up your Redirection. Which addresses would you like mail redirected from and to? *From address – where you would like the mail redirected from? *To address – where you would like the mail redirected to? *Postcode *Postcode Telephone landline number at the new address Your contact details Will there be a dog at this new address? Your Mobile number Yes No This is so our delivery staff are aware and can deliver your mail safely. Please mark with an ‘X’. Your E-mail address We cannot redirect mail from a multi-occupancy address such as a hall of residence, nursing home, boarding house or hotel. If we cannot deliver an item to the new address for any reason, it may be returned to sender with the new address on it. This means that we cannot guarantee that the new address will remain conﬁdential. For your security, we send an acknowledgement letter to the old address. If you don’t want us to include the new address in the letter, please mark this box with an ‘X’. 3 Names and signature It is a criminal offence to redirect mail without proper authority. We reserve the right to refuse to redirect mail and to end the agreement at any time. Your name and details (the person applying for the Redirection) *Title (Mr, Mrs, Ms etc) *Full ﬁrst name Middle initial/s *Signature *Date of Birth D D M *Last name M Y Y *Mark this box with an ‘X’ to conﬁrm you are over 18. If your signature is missing we cannot process the application Details of secondary person whose mail you want redirecting Details of the person whose mail you want redirecting *Title (Mr, Mrs, Ms etc) *Full ﬁrst name Middle initial/s *Last name *Title (Mr, Mrs, Ms etc) *Full ﬁrst name Middle initial/s *Last name Please mark ‘X’ in the appropriate boxes. Yes Do you want us to redirect all variations of ﬁrst names? For example Susan, Sue. (To redirect all versions of a last name you will need to list each separately). I am applying for a Redirection on behalf of someone: No, only redirect the exact names and titles listed. I am applying for a Redirection on behalf of a secondary person: Who has died. We need to see the original death certiﬁcate or interim death certiﬁcate or an ofﬁce copy (which you can get from the Register of Births, Marriages and Deaths). We also need to see identiﬁcation in the name of the person applying, as shown in section 6. Who has died. We need to see the original death certiﬁcate or interim death certiﬁcate or an ofﬁce copy (which you can get from the Register of Births, Marriages and Deaths). We also need to see identiﬁcation in the name of the person applying, as shown in section 6. OR OR For whom I have power of attorney. We need to see a copy of the power of attorney document certiﬁed by a solicitor, together with ID in the name of the person applying, as shown in section 6. For whom I have power of attorney. We need to see a copy of the power of attorney document certiﬁed by a solicitor, together with ID in the name of the person applying, as shown in section 6. How we use your data We may pass the name and address of a person who has died to other organisations to prevent further mail being sent. We will also pass these application details and information regarding the status of your Redirection to organisations to prevent fraud and/or money laundering. By law, we have to pass on Redirection details to The Department of Work and Pensions and Local Authorities, so they can update their records. Further information about the use of your data is also contained in the Redirection terms and conditions. 4 How long do you want the Redirection to last for? *When do you want the Redirection to start? We reserve the right to refuse to redirect mail, and to end the agreement at any time. Please see Redirection terms and conditions for more details. D Start on this date: D M M Y *Please redirect the mail for up to 12 months *When do you want the Redirection to end? Continue to the end of the period I have selected or stop on this date: D D 5 up to 6 months M M Y Your payment Pricing is calculated on: Number of different last names Location of RedirecĤÄçÞġġLength of Redirection different last names up to 3 months Two weeks before the end of your Redirection period, we will write to you at the new address to ask if you wish to extend the Redirection up to a maximum of 2 years. Y Price per different last name You can apply by post or at a Post Ofﬁce® branch, see leaﬂet for details. *This Redirection is for We need at least ﬁve working days to set up the Redirection from the day we receive your application. Y UK address (VAT Exempt) EU (Incl. VAT ) Rest of the World (Zero VAT) up to 12 months £54.99 £227.99 £189.99 up to 6 months £34.99 £155.99 £129.99 up to 3 months £24.99 £107.99 £89.99 Prices valid until 31st March 2015. UK *The new address is in the *The amount to pay is 6 £ EU . Rest of the World Promo code (If applicable) Proof of identification required for your security You can apply by post or at a Post Ofﬁce® branch, see leaﬂet for details. Please mark ‘X’ in the appropriate box. For applications at a Post Ofﬁce® branch, payment by cash, debit or credit card. For each different last name, you must provide three forms of identiﬁcation. All identiﬁcation must be original, not photocopies, dated in the last 3 months: For applications by post, payment by cheque only made payable to Royal Mail Group Ltd. Cheques must be in the name of the person applying for the Redirection. If you are a solicitor you can pay by solicitor’s cheque. AND For each different last name you are redirecting mail for, you must provide two forms of identiﬁcation: 1. Identiﬁcation in the last name of the person applying for the Redirection relating to the address mail is to be redirected to. See terms and conditions for ID required if this application is for more than one person. Please send either: ġTwo different utility bills dated in the last 3 months (NOT a mobile phone, store/charge card statement or bill printed from the internet) A bank/building society statement A credit card statement 2. One current and valid proof of old address from this list: AND 1. One current and valid form of proof of name from the following list: Identiﬁcation in the last name of the person applying for the Redirection relating to the address mail is to be redirected to. ġCredit/debit card ġank/building society book ġPassport ġĐÄĻÄÞ¶ġÐÄcence – photocard and paper counterpart D740 ġUġÙÙ}r state identity card Proof of address identiﬁcation in the last name of each person for whom you are applying for a Redirection. If everyone you are applying for has the same last name we only need identiﬁcation for the ﬁrst person listed in the application. ġTwo different utility bills (NOT a mobile phone or a store/charge card statement or bills printed from the internet) ġCouncil tax payment book ġ;ĐÄ¶ÄÞjÐġredit card statement ġ;ĐÄ¶ÄÞjÐġÙçrtgage statement ġank or building society statement or passbook 2. Original death certiﬁcate or interim death certiﬁcate (or ofﬁce copy) OR The power of attorney document certiﬁed by a solicitor Please keep a copy of the documents you send to us. Total number of documents enclosed: All documents supplied will be returned to you. AND 3. Original death certiﬁcate or interim death certiﬁcate (or ofﬁce copy) OR An ofﬁce copy or a copy of the power of attorney document certiﬁed by a solicitor If you are a solicitor acting as a personal representative, we need to see an original or ofﬁce/certiﬁed copy of the Grant of Probate or Grant of Letters of Administration and death certiﬁcate. For your security we need to verify your identity to set up the Redirection. We need different proof of identiﬁcation depending on how you apply. Post Office® branch use only – All sections must be completed Please tick identification seen Applicant ID (one required) Credit/debit card Bank/building society book Passport Driving licence – photocard and paper counterpart D740 EU member state identity card Death certiﬁcate seen You must check all the following: please tick to confirm Deceased/POA ID (one required) Date stamp on front Two different utility bills from the last 3 months (NOT a mobile phone or a store/charge card statement or bills printed from the internet) ‘Addresses’ complete Council tax payment book ‘Dates’ complete Credit card statement ‘Payment’ complete ‘Names’ & ‘Signature’ complete Lead applicant over 18 Original mortgage statement Horizon receipt issued Recent bank, building society or passbook (no more than 3 months old) Branch code Power of attorney seen Additional form or sheet attached in the case of additional names Please do not record any ID, credit or bank card details on the form. piAkGq Amount paid £ . POL Horizon User ID Please dispatch DAILY to Redirection Centre using ENV2130ST only. Please date stamp front page of form. Royal Mail Consumer Redirection Application Form April 2014. Royal Mail, the Cruciform and the colour red are registered trade marks of Royal Mail Group Ltd. Royal Mail Group Ltd, registered in England and Wales, number 4138203, registered ofﬁce: 100 Victoria Embankment, London EC4Y 0HQ. © Royal Mail Group Ltd 2014. All rights reserved.
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