2014 Fall Conference Leading Quality Change Across the Continuum of Care

Program Fee: $125.00 for AzAHQ Member
$160.00 for Non-members
(Includes: Applied for 7.0 CPHQ credits,
breakfast and lunch)
Please use our online Registration:
Click on how to register link to complete the registration
Payment:: at least 7 days prior to conference is appreciated
PayPal: follow directions on the online education
registration form. Mail check payable to AzAHQ after
completing online registration to:
Holly Grems, AzAHQ Association Mgr
20118 N. 67th Ave, Ste 300-470
Glendale, AZ 85308
Request for cancellation refund must be
made at least 5 days prior to conference by
Emailing [email protected] or call 623- 680-9955.
2014 Fall Conference
Leading Quality Change Across the
Continuum of Care
Friday November 7th, 2014
7:00am Registration
8:00am - 4:30pm Program
Grand Canyon University, Peoria Campus
Desert Canyon Corporate Center
2411 W. Peoria Ave
Phoenix, AZ 85029
Breakfast and Lunch Provided
NOTE: Register early because seating is limited.
Post this flyer in your department so others can be sure to
see the event details.
Robin Trush
Director of Business Intelligence
Jewish Family and Children
Laura Young
Executive Director
Behavioral Health Network
of Arizona
Topic: “Care Coordination: The
Behavioral Health Perspective”
Topic: “Best Practices in the
Behavioral Health Network”
Brenda Carle
Transitional Care Coordinator –
Hospital to Home
Tucson Medical Center
Joanne Woodall
Director of Case Management
Tucson Medical Center
Program Description:
With the evolution of healthcare reform an increasingly
important area of focus is the continuum of care. This
program will provide different perspectives on leading
quality change across that continuum of care.
Presenters will address components of the Triple Aim
(Population Health Management, Improving Patient
Experience, and Reducing Costs). Attendees will
increase understanding on best practices in behavioral
health, acute care transitions, ACO coordination
practices, patient experience/engagement initiatives, and
acceleration tools for leading that quality change.
Topic: “Engagement for Change: Hospital to Home”
Laura Holub
Director of Care Coordination
Arizona Connected Care
Karen Popp
Team Lead Care Coordination
Arizona Connected Care
Topic: “Engagement for Change – Community Stakeholders”
Agnes Balog
Patient Experience Advisor
Press Ganey Associates Inc.
Mark Patton
Education Team Lead AzAHQ
Strategic Accounts Manager –
Myriad Genetics
Topic: “Beyond Satisfaction:
Hearing the Voice of the
Patient across the Continuum
of Care”
Topic: “Updating the Tool
Box – Acceleration Tools
for Quality Change”
Registration and Breakfast
Welcome and Introduction
General Assembly Meeting
Closing Remarks