Safe Computing Who ya gonna call? CUS Help Desk x7525 (503-777-7525) M-F 8:30a-5p. Student workers available Sun-Th 5p-12a. [email protected] reed.edu/cis/help Computer Hardware Shop x7277 (503-777-7277) M-F 8:30a-5p. (gone 12-1) [email protected] tsg.reed.edu/hardwareshop Computer Store x7253 (503-777-7253) M-F 8:30a-5p. (gone 12-1) [email protected] tsg.reed.edu/sales AV Services x7711 (503-777-7711) In-class projection/computer emergency - x4646 M-F 9:00a-5p tsg.reed.edu/av Questions? Instructional Technology Trina Marmarelli x5531 (503-517-5531) M-F 8:30a-5p [email protected] Technology Infrastructure Services Gary Schlickeiser x7570 (503-777-7570) M-F 8:30a-5p [email protected] Special requests/service concerns? Tony Palomino Director of Computer User Services x6622 (503-788-6622) [email protected] If all else fails... Marty Ringle Chief Information Officer x7254 (503-777-7254) [email protected] Phishing & Spam Phishers attempt to steal your identity by tricking you into divulging personal information, such as passwords, account numbers, and birth dates. To do this, Phishers often send out official looking e-mails and links to replica websites. - Never send your password over email, not to anyone! - CIS will NEVER ask for your password. - Don’t click on links or open attachments in unexpected e-mails. - Report phishing attempts to [email protected] Passwords A secure password is essential to the protection of confidential data. Use a combination of letters, numbers, and special characters to create a password that is easy to remember, but difficult for others to guess. need to change your password? Backups tsg.reed.edu/phish password worst password ever! feline dictionary words = poor choice M e o w f a c e! not bad, but even better... +0 mC 4t 5! secure and easy to remember! account-tools.reed.edu With CrashPlan, important documents will be backed up continuously regardless of where you are. When you’re connected to the internet, CrashPlan automatically backs up the files in your Home folder (some exceptions apply, like music and movies) and stores them encrypted on Reed’s servers. CUS will contact you if your computer hasn’t been backed up in a while. Those who prefer can use an external drive in addition to CrashPlan. Contact CUS if CrashPlan hasn’t been installed on your computer! tsg.reed.edu/crashplan Data Security If you work with confidential data, you must take special steps to keep the data safe and secure: 1. Identify the documents that contain confidential data on your computer 2. Securely delete these files when you are done with them 3. If you must keep confidential files, make sure they are encrypted when not in use 4. Keep devices like laptops and external drives physically secured. A security cable is great during the day, but keep computer and drives in a locked cabinet overnight. tsg.reed.edu/securedata FileVault encryption is built into Mac OS to protect your data if your computer is lost or stolen. Learn more here: tsg.reed.edu/filevault ! Sign up for Reed’s Emergency Alert Service which provides rapid notification in the event of an emergency. Alerts can be received via text message, phone, or email! Computer User Services Faculty Edition 2014-2015 TECHNOLOGY SURVIVAL GUIDE What’s New This Year? New Computer Labs In addition to student computer labs IRC 105, 107 and 109, the ETC now has classroom computer labs located on the second floor. ETC 205 and 208 are available for classroom discussion and labwork. You can reserve these rooms through Sarah Sharp in the Registrar’s Office. Microsoft’s Home Use Program (HUP) enables faculty to download a copy of Microsoft Office to install and use on a home computer, for a very small fee. You can use the software as long as you work at Reed, and as long as we maintain our site license for college-owned computers. Peer-to-peer (P2P) software is used to share or distribute files with others, such as music and movies. Although there are legitimate P2P uses, dozens of people are caught each year illegally sharing music and movies using software like BitTorrent and Kazaa. P2P software can degrade internet speeds and is a security risk on Reed’s network. Most P2P protocols are now blocked on campus. Faculty and staff with a legitimate academic need can request an exception. Managed Software Update is an app CIS uses to manage the software on your machine. These updates will usually run in the background, but occasionally you may see a message prompting you to log out and install. In the best interest of your machine and data, pease run the update as soon as is convenient. The Basics Instructional Techonology Getting Online Getting New Hardware and Software Reed provides wireless and wired access throughout campus. There are two wireless networks available at Reed: ReedXenia and Reed1x. ReedXenia is a network that is intended for visitors and guests. Reed1x is an encrypted network and is restricted to Reed community members. For increased security, we recommend you connect to the Reed1x network. To connect to Reed1x, select it from your list of available wireless networks. When prompted, enter your Kerberos username and password. Windows users will need to visit: tsg.reed.edu/win1x Although wireless is convenient, a wired connection will be more stable and provide faster downloads. After connecting to the wired network, launch a web browser and you will be redirected to our registration page. Choose the Reed Community Member option and enter your Kerberos username and password. Your Reed-owned computer comes with basic programs like Microsoft Office already installed. If you need specialized hardware or software, CUS will be happy to advise and assist you with setup. Hardware requests are solicited each year in March and approved items are deployed during the summer. Purchases under $500 should be made using department funds. tsg.reed.edu/allocations Of course, if your computer has a meltdown during the year, don’t wait until March to tell us! Contact CUS at x7525 or the Hardware Shop at x7277 and we will have you up and running as quickly as possible! AV Services Audio Visual Services provides sound and video equipment available for checkout with your Reed ID. AV Services are now a part of CUS and are located in the ETC. AV Services: x7711 (503-777-7711) [email protected] Many classrooms are equipped with digital projectors; most of them have computers directly connected. You can also use your own laptop with the projector. Contact AV services for projection training. To schedule a projection classroom for a course, contact Sarah Sharp at x7294 or [email protected] For one-time use of a projection classroom, contact CEP at x7522. tsg.reed.edu/av Network File Storage [email protected] Reed’s network file storage system is the Andrew File System (AFS). Within AFS you’ll find your Home Server, which is 5GB of personal storage, as well as Course and Department files. AFS files can be quickly accessed via web browser, Reed’s AFS client software, or SFTP. To learn more about all AFS servers, visit: For web browser access, navigate to: tsg.reed.edu/servers files.reed.edu Google Drive Don’t forget about your Google Drive. Your Gmail address comes with 30 GB of storage with Google Drive. drive.reed.edu Reed subscribes to Lynda.com, which offers more than 1000 video-based online training courses to help you learn how to use all sorts of computer software. Courses offered range from Microsoft Office to Adobe Creative Suite. tsg.reed.edu/lynda To review your email addresses or request a different one: To check your email via the web: To adjust spam filters, set up Thunderbird, etc.: Set up automatic class mailing lists: iris.reed.edu/email_prefs mail.reed.edu tsg.reed.edu/imap tsg.reed.edu/autolist You can now scan documents directly to your inbox. Keep your eyes peeled for instructions posted on your favorite network copier! Find out where these scan-to-email copiers are located at: tsg.reed.edu/scan2email Academic Software Academic software and general utilities are available from our download site. downloads.reed.edu Off-Campus Access Need to access library resources like JSTOR from off-campus? Learn how to use our proxy server. tsg.reed.edu/proxy Teaching Tools Email By default, you have two email addresses: “<username>@reed.edu” and “[email protected]” Other Resources Lynda.com Moodle Moodle is an important part of many courses at Reed. You can use it to share digital materials with your students, continue discussions outside the classroom, collect and return assignments electronically, provide tools for collaborative writing, and much more! moodle.reed.edu mLab The mLab can help you learn how to use Reed’s technological resources in your teaching and research. Visit the lab to use fast computers and scanners, try new software, borrow equipment like digital cameras, or chat about using technology in your courses. During business hours, the mLab is staffed and ready to help you. tsg.reed.edu/mlab Policies File Sharing & Digital Piracy Use of copyrighted text, music, video and other creative works without proper permission violates federal laws, such as the Digital Millenium Copyright Act (DMCA) as well as Reed’s Computer User Agreement. Such violations incur suspension of computer privileges and may result in legal action. When downloading or sharing copyrighted materials, whether for curricular or personal use, please be sure to observe copyright requirements. For more information: tsg.reed.edu/copyright Computing Policies Refresh your memory of the computer user agreement here: tsg.reed.edu/agree By signing, you agree to abide by Reed’s computing policies. You can read about them here: tsg.reed.edu/policy Faculty and staff are expected to take reasonable steps to protect Reed-owned computing equipment from theft, loss, or damage. Read our theft policy online: tsg.reed.edu/policy-theft Reed faculty and staff are expected to ensure that the sensitive data they deal with are secure. Make sure you know how to properly deal with confidential data by reading our policy online: tsg.reed.edu/policy-data This Year’s TSG brought to you by Kaitlyn Jackson, Chris Yan, Haillie Roark, and all the cool cats at CUS!
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