1 iPhone 4S SUPERGUIDE Everything You Need to Know about

iPhone 4S1
Everything You Need to Know about
the iPhone and iPod Touch
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Since the moment the first iPhone was announced in 2007, there hasn’t been a more
talked-about technology product in existence.
The iPhone 4 is the best-selling smartphone
ever. It’s still alive and kicking, and now it’s
joined by the iPhone 4S. While it resembles the
iPhone 4, there are other delights in store: a
dual-core processor, upgraded camera, and
some brand-new voice-command technologies.
And let’s not forget iOS 5, Apple’s next version of its operating system
for the iPhone, iPod touch, and iPad.
That brings us to the subject of this book. Why would Macworld publish
an entire book about devices that are supposed to be so intuitive? It’s a
question I get a lot, even from people at Apple. After all, the company’s
goal is to make incredibly complex technology as simple as possible. And
these devices are easy to use, which is one reason they’re so appealing.
Apple may strive to make the iPhone easy to use, but it’s a device with
an ocean of depth. Our goal is to help you plumb those depths and
uncover more of your device’s hidden potential. In the pages of this
book, we’ll give the basics as well as advanced tips, tricks, and troubleshooting advice.
And for the very latest iPhone coverage, be sure to visit the iOS Central
channel and our App Guide at Macworld.com.
—Jason Snell
Editorial Director, Macworld
San Francisco, December 2011
Photograph by Peter Belanger
But make no mistake about it—your iPhone is a computer. It can run
thousands of apps written by independent developers, connect to Wi-Fi
networks, surf the Web, and check your email. You can make a video call
from the palm of your hand; you can even use your voice to give commands, write text messages, and ask probing questions.
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Get Started
The iPhone 4S at a Glance. . . . . . . . . . . . . . . . . . . . 8
Familiarize yourself with your device’s hardware: every button, switch,
port, and plug.
Activate the iPhone. . . . . . . . . . . . . . . . . . . . . . . . 14
Register and set up your iPhone and get it synced with your computer.
Change Your Settings. . . . . . . . . . . . . . . . . . . . . . .21
Set your device’s wallpaper, alert sounds, third-party app preferences,
and more.
Work with iOS. . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Learn basic gestures, manage your apps with ease, multitask, sync
wirelessly, set up your notifications, and start talking to Siri.
Enter the iCloud. . . . . . . . . . . . . . . . . . . . . . . . . . 55
Sign up with iCloud and store your documents, photos, music, and more
in Apple’s wireless syncing and backup service.
Download More Apps. . . . . . . . . . . . . . . . . . . . . . . 64
Master the App Store: Browse offerings, sign up for an account, and buy
and update apps.
Connect and Communicate
Manage Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . 71
Import, add, and share contacts on your iPhone.
Use the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Master making and managing calls, customize phone settings, and
check voicemail.
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Chat with Friends. . . . . . . . . . . . . . . . . . . . . . . . . 83
Chat with your fellow iPhone, iPhone and iPod touch users using
FaceTime and iMessage.
Get Connected. . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Learn about connecting over Wi-Fi and 3G, Internet hot spots, and
secure networks.
Browse the Web. . . . . . . . . . . . . . . . . . . . . . . . . . 97
Get familiar with mobile Safari; navigate the Web; share, sync, and add
bookmarks; and more.
Check and Send Email. . . . . . . . . . . . . . . . . . . . . .108
Set up your email accounts, navigate your inbox, organize messages,
and share files.
Navigate with Maps . . . . . . . . . . . . . . . . . . . . . . . 121
Put your iPhone’s screen to use with Maps. Search, view traffic, get
directions, and add bookmarks.
Get Organized . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Use the iPhone’s built-in Calendar, Notes, and Contacts apps to file and
arrange your digital life.
iWork. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Get the skinny on Apple’s productivity apps. Create documents in Pages,
spreadsheets in Numbers, and presentations in Keynote.
Microsoft Office and Google Docs . . . . . . . . . . . . . 157
Work with your Office files and unify your documents in the cloud using
Google Docs.
Sync and Open Files. . . . . . . . . . . . . . . . . . . . . . . 161
Share files with third-party apps. Add and delete documents, import
files to and export them from iWork, and use services like Dropbox and
iCloud to harmonize your files.
Print from the iPhone. . . . . . . . . . . . . . . . . . . . . . 166
Print wirelessly using AirPrint, or use one of several third-party printing
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Sync and Load. . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Learn the best ways to sync your media using iTunes, make content
iPhone-friendly, and stream from the cloud.
Music. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Take your musical collection for a spin with the Music app. Play music,
make playlists, and create tunes in GarageBand.
Video. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Watch your movies and TV shows in the Videos app, and make some of
your own with Apple’s iMovie for the iPhone.
Photos and Video. . . . . . . . . . . . . . . . . . . . . . . . 200
Take, edit, view, and share photos and videos with the Camera and
Photos apps. Keep your iPhone photos synced with Photo Stream.
Reading on the iPhone . . . . . . . . . . . . . . . . . . . . . 212
Read a book on your iPhone. Download iBooks and browse the
iBookstore, or take advantage of the many third-party ebook apps in
the App Store.
Games. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .218
Game Center is Apple’s multiplayer gaming service. Connect with other
players online or in your group of friends, battle for high scores, and buy
more games.
Share and Stream. . . . . . . . . . . . . . . . . . . . . . . . 223
Project your music, videos, photos, and games on your television and
Troubleshooting Tips
Quick-Fix Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Learn essential tricks for fixing a misbehaving iPhone.
Common Questions. . . . . . . . . . . . . . . . . . . . . . . 233
Browse this list of the most common iPhone problems and questions,
and find some handy solutions.
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Power Issues. . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Learn what to do to squeeze the most life out of your iPhone’s battery
Seek Outside Help. . . . . . . . . . . . . . . . . . . . . . . . 242
When your own expertise isn’t enough, find the folks who can help.
Security Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Secure your device: utilize passcodes, VPNs, and services like MobileMe
to protect your iPhone from potential problems.
Cases. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Keep your device safe from drops, scrapes, and other mishaps with
these cases. Whether you want something stylish, practical, or rugged,
there’s a case here for you.
Headphones. . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
Get better sound quality, Bluetooth support, and other interesting
features, such as noise-canceling technology, when you invest in a good
pair of third-party headphones.
Speakers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .257
Find the right iPhone speakers for any setup with our recommendations
for every size and budget.
Other Accessories. . . . . . . . . . . . . . . . . . . . . . . . 261
Check out an assortment of other important iPhone accessories:
battery packs, car chargers, video cables, and more.
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Senior Editor Christopher Breen (@BodyofBreen) offers troubleshooting advice in Macworld’s Mac 911 blog.
Staff Editor Serenity Caldwell (@settern) investigates iPhone
nooks and crannies for the Superguides—so you don’t have to.
Staff Editor Alexandra Chang (@alexandra_chang) helps cover
digital photography. Her iPhone is her favorite camera.
Senior Editor Dan Frakes (@danfrakes) covers the iPhone, iPad,
iPod, and Mac for Macworld.
Staff Writer Lex Friedman (@lexfri) loves his iPhone and iPad
very much. Also, his wife and children.
Macworld.com Editor Philip Michaels (@PhilipMichaels) oversees
Macworld’s coverage of iOS apps.
Senior Associate Editor
Dan Moren (@dmoren)
coordinates news coverage for Macworld.com.
Executive Editor Jonathan
Seff (@jonseff) oversees
Macworld’s features and
the Playlist channel.
Jason Snell (@jsnell) is
Macworld’s editorial
director and has covered
every major product
launch since Apple was
iPhone 4S Superguide
Editor Serenity Caldwell
President and CEO
Mike Kisseberth
VP, Editorial Director
Jason Snell
Executive Editor
Jonathan Seff
Staff Editor
Managing Editor
Sue Voelkel
Art Director
Rob Schultz
Asst. Managing Editor
Sally Zahner
Copy Editor
Gail Nelson-Bonebrake
Alexandra Chang
Kate VandenBerghe
Macworld is a publication of Mac Publishing, L.L.C., and International Data Group, Inc.
Macworld is an independent journal not affiliated with Apple. Copyright © 2011, Mac
Publishing, L.L.C. All rights reserved. Macworld, the Macworld logo, Macworld Lab, the
mouse-ratings logo, MacCentral.com, PriceGrabber, and Mac Developer Journal are registered
trademarks of International Data Group, Inc., and used under license by Mac Publishing, L.L.C.
Apple, the Apple logo, Mac, and Macintosh are registered trademarks of Apple. Printed in the
United States of America.
Have comments or suggestions? Email us at [email protected]
Click here to buy the full 268-page “Macworld iPhone 4S Superguide” for only $12.95!
Get Started
Get acquainted with your iPhone 4S: every button,
switch, slot, port, and plug. Once you’ve learned
about the exterior, we’ll walk you through the
process of activating a new iPhone 4S—without
ever needing to go near a computer.
Also, learn how to work with apps, master gestures,
and change settings. Discover all you can do with
Siri, your personal voice assistant, along with Apple’s
free iCloud service and the $25-per-year iTunes
Match. And don’t forget to explore the App Store to
find all manner of third-party apps to fit your needs.
The iPhone 4S
at a Glance
Page 8
Activate the
Page 14
Change Your
Page 21
Work with iOS
Page 40
Enter the iCloud
Page 55
Download More
Page 64
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Chapter 1
Get Started
The iPhone 4S at a Glance
Designed with a minimalist aesthetic, the iPhone 4S eschews a buttonheavy design in favor of simple controls and a slim figure. Here’s a quick
rundown of all the features on the device’s exterior.
A) Receiver
When not relying on headphones or the
built-in speaker, this is where you place
your ear to listen to incoming calls.
B) Front-Facing
This .3-megapixel camera can shoot
video and still images at VGA resolution
(640 by 480 pixels). This camera was
designed primarily for using FaceTime
and snapping quick self-portraits.
C) Touchscreen Display
Like every iPhone model before it, the iPhone 4S has a 3.5-inch touchscreen display, designed for Multi-Touch input. It shares the iPhone 4’s
960-by-640-pixel Retina display, packing 326 pixels per inch into the
space allotted. The display is made from optical-quality glass, which
makes it highly scratch-resistant. It also has an oleophobic (oil-resistant)
coating that makes it easy to wipe off smudges.
D) Home Button
The only physical button on the face of the iPhone 4S, the Home button
provides a variety of shortcuts for accessing apps and iOS features.
Single Press A single press of the Home button can have several
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Chapter 1
Get Started
Activate the iPhone
In past years, to activate an iPhone (or any other iOS device), you’d have
to tether it to your Mac or PC and launch iTunes; not so with the iPhone
4S. Instead, you can set things up directly on the device itself—no
computer need ever be involved.
Once you’ve unboxed your iPhone, turn it on by pressing the On/Off
switch. You’re greeted with a welcome screen displaying a slider with
the phrase “Slide to set up” on it; this phrase is animated, and rotates
through a number of languages until you toggle the switch. (If you need
quick access to your device’s IMEI or ICCID number without setting up
the phone, you can tap the information button [represented by a
lowercase i] located directly above the slider.)
Location, Location,
Location If you want
apps to be able to
locate you (to find your
current location in the
Maps app, for instance),
you should turn on
Location Services.
Once you begin the
activation process, you’re
asked to pick your language and country, and
whether you’d like to
enable Location Services.
This allows apps to access
your location via Wi-Fi
networks and your GPS
(Global Positioning
System) location.
Your iPhone will check for
any Wi-Fi networks in the
area for you to connect to;
if there aren’t any, or if
you’d rather use your
cellular service for the
time being, just tap the
Next button.
From here, you can set up
your iPhone 4S as a brandnew phone or, if you’re upgrading from an old iPhone, you can restore
your data from an iCloud or iTunes backup.
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Chapter 1
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Change Your Settings
Many iOS apps don’t let you set individual preferences in the apps
themselves, as you can in applications in Mac OS X. Instead, you access
these options from the Settings app. This is also where you can change
systemwide settings, such as sounds and your choice of wallpaper.
Because this app does so much, it’s by far the most crowded space on
your device—there are several menus on the main screen in addition to
entries for third-party apps. It can get pretty confusing, pretty fast—so
let’s slow down and take a look at each preference.
Airplane Mode
In the Air Turn off your
cellular signal with
Airplane Mode.
If you travel frequently, Airplane Mode is a necessity: It temporarily switches off the cellular antenna, Wi-Fi, and Bluetooth, which the FAA requires
you to do during air travel. This allows you to safely use your device in the
air once the captain gives the all-clear. Airplane Mode is additionally useful
for when you want to conserve your battery life, or for when you’d rather
not be disturbed by the Internet or phone conversations. When enabled,
an airplane icon will replace the status bars in the upper left corner of
your screen, and your
Phone settings will be
grayed out and inaccessible.
Even in Airplane Mode,
you can surf the Web if
you’re on a plane that’s
equipped with Wi-Fi; just
reenable Wi-Fi from the
Settings app. (Bluetooth
and VPN connections can
also be individually
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Chapter 1
Get Started
Work with iOS
Now that you have your iPhone 4S set up, it’s time to turn it on and
explore. Your device is running Apple’s mobile operating system, iOS,
which uses a variety of finger-based Multi-Touch gestures to help you
navigate. In addition, it comes with some great apps—programs that you
can run on your mobile device—to make your life easier and more
productive. But before you start playing around, you’ll want to know the
basics of working with iOS and your apps, and what they can (and can’t)
do. We’ll show you some basic gestures; help you get the hang of
navigating the home screen, multitasking, and working with notifications; offer some tips and tricks; and introduce you to your new voice
assistant, Siri.
Gestures and Techniques
If you’ve never before owned a Multi-Touch device from Apple, you may
be unfamiliar with phrases like pinch to zoom and the difference between flick and swipe. Have no fear: Although some of these gestures
may have odd names, they’re easy enough to pick up.
Tap As clicking is to a desktop computer, so is tapping to
an iOS device. Tapping is the most common and basic
gesture: You tap to open apps, bring up controls, make
choices from menus, and more.
Double-Tap Tap an object twice in succession
to effect a double-tap. Double-taps are primarily used for zooming in or out on text, but third-party apps
also use the double-tap for various purposes.
Tap, Hold, and Drag For some functions‚ such as highlighting text, copying and pasting, and deleting and moving apps‚ you need to
tap and hold down on the screen. When you
do this on a piece of text, it highlights in
blue, and editing handles—vertical lines with
blue dots—appear on either side of the
highlighted area. You can tap, hold, and,
while holding down, drag your finger to
increase or decrease the selection. Dragging
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Chapter 1
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Enter the iCloud
Over the past few years, users have become fond of the notion of having
their documents and data instantly available wherever they are, on
whichever device they happen to be using at the time. In the past, Apple
experimented with this by offering limited syncing services; with iCloud,
the company is charging headfirst into the digital-syncing sphere.
What Is iCloud?
In short, iCloud is a catchall term that covers Apple’s entire suite of
wireless syncing and backup services, which aim to keep your devices—
both iOS and desktop computers running OS X Lion, Windows Vista, or
Windows 7—on the same page, no matter which one you’re using at any
given moment. Broken down, those services cover four areas: document
and data syncing, mobile backup, location awareness, and purchase
Any customer can create a free iCloud account, which provides 5GB of
storage for document syncing and mobile backup; additional space can
be purchased for a yearly fee. (Your purchased content from the iTunes
and App Stores do not count toward this storage limit.) Unlike certain
third-party services, iCloud isn’t focused on preserving your individual
files, or providing a central folder where you can upload documents to
access across platforms—Apple wants you to stop worrying about
where specific files save to, and instead focus on the information itself.
Document and Data Syncing This portion of iCloud provides
you with an invisible online repository (5GB for free, up to 50GB
on a yearly paid plan) for your email, contacts, calendars,
documents, and app data. Your iOS devices and computers collectively
sync to and pull information from this central server on a regular basis,
thus keeping everything up-to-date. As with iCloud’s predecessor,
MobileMe, your mail, calendar, and contact accounts are accessible from
all your devices and on the Web. And you can access your iWork documents, if you have one of the iWork apps on your iOS device.
Mobile Backup If you’ve owned an iOS device before, you’ll
find iCloud backups very similar to tethered iTunes backups.
Like iTunes, iCloud backs up information on your purchased
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Chapter 1
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Download More Apps
Having acquainted yourself with the basics of iPhone operation, you may
want to reach outside the box for more interesting fare. The App Store,
which you can access on your device or via iTunes on your computer,
features more than 500,000 downloadable apps. If there’s you want to
do with your iPhone, chances are you can find an app for it in the App
Store. But with so many options, separating the truly great apps from
the weird and wacky ones can be difficult. This is a quick guide to
navigating the wonderful world of iOS apps, along with a list of a few of
our favorite third-party programs to get you started.
App Basics
Before you start downloading apps willy-nilly, you should know that
there are three types of apps in Apple’s App Store: ones for the iPhone
and iPod touch only, ones for the iPad only, and universal apps—those
that can run on any iOS device.
If you browse the App Store on your iPhone, you can search for and
download any apps that are universal or for the iPhone and iPod touch
only. If you browse apps from the iTunes App Store on your computer,
however, you search the entire app catalog—including iPad-only apps
that won’t run on your phone. To prevent this, make sure you select
iPhone at the top of the window when you’re viewing the App Store in
iTunes; this will limit results to iPhone-compatible apps. In addition,
when you’re viewing an app, look for the plus sign (+) on the price tag—
this means that the app is universal and can run on all iOS devices—and
be sure to read the Requirements section on the left side of the browsing window.
If you install a third-party app that you no longer want, you can remove it
by tapping and holding its icon. The icon will begin to jiggle, and an X will
appear in the top left corner. If you tap the X, you’re asked to confirm
that you want to delete the app. Because apps must store all their data
in the app’s package, deleting an app also deletes all of its settings and
stored information. If you delete an app that you wanted to keep, you
can redownload the app from the App Store or re-sync your device with
iTunes. If you deleted the app from iTunes as well, you can download it
again for free from the iTunes Store. You can load apps onto any iOS
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Connect and
Now that you have your iPhone set up, it’s time to
learn how to best take advantage of its amazing
features. Your device excels at keeping you in
touch with friends and family, whether at home or
on the go. Manage your contacts, juggle multiple
callers, connect to the Internet, browse the Web
with ease, send and write email, video chat via
FaceTime, and get to your destination quickly
using Maps.
Manage Contacts
Page 71
Use the Phone
Page 77
Chat with
Page 83
Get Connected
Page 91
Browse the Web
Page 97
Check and Send
Page 108
Navigate with
Page 121
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Chapter 2
Connect and Communicate
Manage Contacts
Before smartphones came along, it wasn’t so surprising for a person to
have a few dozen numbers and addresses committed to memory. But
with the advent of the Internet, contact information—and number of
friends—has quadrupled: Phone numbers, email addresses, chat handles,
usernames, aliases—needless to say, it can get complicated fast. Thankfully, your iPhone can store all of this and more in the Contacts app,
which you can sync with your other devices using iTunes, iCloud, or a
third-party server. You can add new contacts, edit current ones, share
them with others, and even add relationships using Siri.
Sync Contacts
If you’ve ever needed to call someone, but your phone’s dead and you
don’t have their number memorized, you may see the value in having
your contacts synced and backed up across multiple locations. Depending on how many devices you want to sync with—and how often you
want your contacts to sync—you can do this in two different ways:
Manually sync contacts with your Mac or PC, or use iCloud to automatically (and wirelessly) sync your information. You can also get contacts
off your older mobile phone (those that use GSM micro-SIMs only).
Sync with the Mac Your iPhone can sync contacts with Mac OS X’s
Address Book, an online Yahoo Address Book, or—if using iTunes 7.7 or
later—your Google contacts. The first time you connect your phone to
your Mac, iTunes will ask which contacts you want to import. You can
choose to import every contact in OS X’s Address Book or specify only
iTunes Sync You can
sync your Address Book
by checking the box and
clicking Apply at the
bottom right of the
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Chapter 2
Connect and Communicate
Use the Phone
The iPhone makes initiating and answering calls simple with the Phone
app. Keep a list of your favorite contacts close at hand, or use its large
keypad to dial in new numbers. While on a call, you can manage multiple
calls and locate useful information. If you miss a conversation, your
device has you covered there, too, thanks to its Visual Voicemail feature.
Dial a Number
When you open the Phone app, you’re greeted with the number pad and
five tabs along the bottom of the screen: Favorites, Recents, Contacts,
Keypad, and Voicemail.
Favorites This feature is a user-defined list of your most frequently
called numbers—think of it as your iPhone’s equivalent of speed dialing.
To designate a favorite, tap the plus-sign button at the top right of the
Favorites screen. This brings up your contacts list. Select a contact, and
then tap a home, mobile, or
work number to add that
number to your Favorites
tab. (You can also add email
addresses for communicating via FaceTime.) You can
add more than one number
for a person—each number
shows up as a separate
entry. You can also tap the
Add To Favorites button
that appears at the bottom
of a contact record to add
someone to this list.
You’re My Favorite Your favorite contacts
will appear as a list in
the Favorites tab of the
Phone app.
Once you’ve added a
contact to your Favorites,
you need only to tap their
name to start a call. Tap the
blue arrow next to their
name to see the contact’s
full Info screen.
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Chapter 2
Connect and Communicate
Chat with Friends
With your iPhone 4S, you can chat with family, friends, and colleagues
over text and video, and even connect face-to-face via third-party apps.
Send Text Messages
It’s easy to chat with others via text using the Messages app. Your device
can send text messages to any other mobile phone; and if you want to
chat with someone who has an iOS device, you can keep in touch—for
free—by using Apple’s iMessage service. iMessage works without any
per-message charges from cellular providers or monthly texting plans;
instead, you send messages over your phone’s 3G or Wi-Fi connection.
iMessage works on any iOS 5–capable device, sending anything an SMS or
MMS can send—text, photos, video, contact cards, and map locations. The
feature allows iPhone
users to talk to anyone
else on an iOS device—
fellow iPhone users, iPad
users, or iPod touch
users. You can’t use
iMessage to contact
people with Android
devices or BlackBerry
phones—that’s still the
province of text messaging—Messages seamlessly hands off messages to iMessage when
appropriate, so you don’t
have to worry about
what device your
recipient uses.
Message Me, Captain The app allows you to
receive SMS, MMS, and
iMessage messages
from your contacts.
Set Up iMessage iMessage is easy to set up
and use: All you need is
an Apple ID. (If you’ve
already set up an iCloud
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Chapter 2
Connect and Communicate
Get Connected
Your iPhone comes with 3G, EDGE, and Wi-Fi networking capabilities,
allowing you to connect to the Internet while on the go. Learn about
what these various networks do, how you can connect to them, finding
Wi-Fi hotspots, securing your data, and sharing your cellular connection
with other devices.
Know Your Options
Your iPhone offers two cellular choices for your daily Internet fix: slow
but widespread (EDGE/GPRS), or pretty fast and available in most major
metropolitan areas (3G/EV-DO). Wi-Fi is also available for your iPhone,
but it requires a specific connection spot (a hotspot) and has limited
You can check which
kind of network your
iPhone is connected to
in the upper left corner
of the screen: When on
Wi-Fi, there’s an
upside-down pyramid
representing the signal
strength (the more
bars there are, the
stronger the signal); on
a cellular network, you
see a row of vertical
white bars (again, more
bars indicate a stronger
signal) with the word
3G or E next to it.
Data Check Keep
track of your data
usage, so that you don’t
go over your plan’s data
cellular data standard is
ubiquitous across most
carrier networks in the
world. Unfortunately, it
can be slow, averaging
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Chapter 2
Connect and Communicate
Browse the Web
If you’ve used Safari on your Mac or PC, you’ll find the mobile version of
Apple’s Web browser both familiar and strange. Although it can’t do
everything its desktop counterpart can—for example, it doesn’t support
Flash or Java—mobile Safari lets you view nearly any site on the Web, fill
out Web forms, save passwords, and perform searches. But because of
the simplified interface, some of Safari’s features are less than obvious.
Safari Browsing Basics
Surfin’ with Safari At
the bottom of the
screen are buttons for
navigating webpages,
sharing and saving
webpages, working with
bookmarks, and
managing multiple
Safari windows.
When you tap the Safari icon—it looks like a blue compass—on the
home screen, a miniature version of Apple’s Web browser appears. At
the top of the Safari window is a navigation bar containing an address
field on the left and a search field on the right. When you’re viewing a
webpage, the right end of the address field sports a circular arrow,
which lets you reload
the page. At the bottom
of the screen is a
toolbar with five
buttons. On the left are
back and forward
arrows, and in the
middle is a Share
button. Next is a button
that looks like an open
book, which brings up
your bookmarks,
Reading List, and Web
browsing history; and a
Pages button that looks
like a stack of pages, for
opening and/or viewing
any other webpages
currently open in Safari.
Enter URLs and
Search If you know the
Web address of a site,
simply tap inside the
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Chapter 2
Mailboxes Are
Folders Are
You may have
previously used an
email client that
called a particular
list of messages a
folder. In Mail’s
parlance, the Inbox,
Sent, Drafts, and
Trash, along with
any other containers you’ve created
for filing messages,
are called mailboxes. While Mail in OS
X does offer
folders—a way to
group multiple
Mail does not.
Connect and Communicate
Check and Send Email
Mail on the iPhone is, like Safari, a slimmed-down version of its OS X
counterpart. And just like the mobile version of Safari, while the Mail app
can’t do everything its desktop version can, it does enough to let you
manage your email and accounts effectively while on the go.
Set Up Mail Accounts
If you initially set up your iPhone through iTunes on your computer, you
have the option to transfer your existing email accounts from your
computer to your phone. On a Mac, you can transfer accounts from
Apple Mail. On a Windows PC, you can transfer account details from
Windows Mail (included with Windows Vista), Microsoft Outlook
Express (Windows XP), or Outlook.
If you initially set up your iPhone without connecting to iTunes, you’ll be
prompted to enter your iCloud account information; doing so automatically configures Mail with your iCloud account.
If you don’t have an iCloud account, if you use a different email program,
or if you want to add additional email accounts, you have to enter your
account information manually. To do so, go to Settings -> Mail, Contacts,
Calendars. Under the Accounts header, tap Add Account. You’ll see a
screen with buttons for iCloud, Microsoft Exchange, Gmail, Yahoo, AOL,
Windows Live Hotmail, MobileMe, and Other (for other IMAP or POP
email accounts). Tap the appropriate entry for the type of account you
want to set up.
Automatic Setup If you have one of the listed types of email accounts,
you can usually set it up automatically with little more than your username or password. Just tap the provider, and you’ll be prompted for
your email address and password, and possibly your name (the name
you want to appear to people who receive email from you) and a description of the account (the name that appears in Mail’s account list).
When you’re done, tap Next, and your account should configure automatically.
Once the account is verified, you’ll see a screen listing all the types of
data you can sync with that account. For traditional email accounts, this
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Chapter 2
Connect and Communicate
Navigate with Maps
Your iPhone’s not just great for staying in touch with others from afar—
it tries to help you get to them, as well. The Maps app, which takes
advantage of GPS (Global Positioning System) and Wi-Fi hotspot
technology, puts the immense power of Google Maps right in your
pocket. You can instantly view a map of a contact’s location, call or email
a business you’ve located, or find a hardware store within blocks of your
current location. And if you’re having trouble determining which way is
north or checking the weather, turn to the Compass and Weather apps
for assistance.
Take Maps for a Spin
Apple’s Maps app is quite robust: You can search in street, satellite, and
hybrid views; find directions and alternate routes; check traffic; locate
your position; and add bookmarks.
The World As We
Know It Open Maps to
search for a location or
find directions.
The Maps app is divided
up into two main sections: Search and Directions. The app launches in
Search view when you
first open it. At the top of
the screen is a search
field for typing in or
looking for an address,
with a miniature map of
your home country
displayed beneath it,
courtesy of Google Maps.
(Google also delivers
search results, driving
directions, satellite views,
and street views within
the app—hence the
company’s logo in the
lower left corner of the
screen.) Along the
bottom are four buttons:
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Your iPhone is not only a communication device—
it’s also a practical and versatile productivity tool.
You can use your device to stay organized with the
included Calendar, Notes, Reminders, and Contacts
apps, or conduct your business on the road with
Apple’s iWork suite for iOS. With Pages, Keynote,
and Numbers, you can read, create, edit, and send
documents directly on your device, and you can
expand your iPhone’s abilities with powerful
third-party productivity apps.
Get Organized
Page 130
Page 143
Microsoft Office
and Google
Page 157
Sync and Open
Page 161
Print from the
Page 166
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Chapter 3
Get Organized
When it comes to productivity on your iPhone 4S, you have some great
built-in apps for controlling your schedule. Keep track of your day-to-day
activities with Calendar; use the Reminders app to make lists, tasks, and
to-dos; scribble down your thoughts in Notes; track the daily fluctuations of your portfolio in the Stocks app; and manage time and numbers
with Clock and Calculator. And it’s not all app-reliant: You can also
integrate Siri and iCloud to speed up your tasks.
If you’re wondering what’s next on your agenda, the Calendar app can
help you out. It syncs with iCloud, your computer, or your Exchange
account to provide you with the latest information on your meetings,
events, and general itinerary. From the Settings app, you can choose
how many events you’d like to sync (from two weeks back to every
event on your calendar); your time zone; default alert times for items,
birthdays, and all-day
events; and your default
calendar, if you have
multiples. In the Calendar
app itself, you can browse,
edit, add, and delete
events and calendars, as
well as accept invitations.
There are three ways to
sync your calendars: via
iTunes, iCloud, or a
third-party CalDAV
service like Google or
Microsoft Exchange. For
read-only access, you can
also add calendars to
which you’ve subscribed.
All in a List See all
your events, line by line,
in List view.
Sync with iTunes If you
aren’t syncing over-the-air
using iCloud or a third-
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Chapter 3
Your iPhone may be small, but that doesn’t mean it can’t be useful for
day-to-day business activities. If you work with documents, spreadsheets, or slideshow presentations on your desktop, you can continue
those activities on the go with Pages, Numbers, and Keynote ($10),
Apple’s mobile iWork suite.
Get Started with iWork
The three apps share a common look and feel, and all of them offer
iCloud integration, so that your documents can be wirelessly synced
across devices. Each comes with a pre-made Get Started document that
details the basics of working with the app.
When you launch the app, you’re brought to the Document Manager.
Here, you can view current projects organized by date or name. If you’re
syncing via iCloud, you may see an arrow in the upper right corner of a
project; this means that
the latest version of this
document has not yet
been synced with iCloud.
You can tap the arrow to
force a sync, or wait a few
moments for it to automatically sync with the
server (see “iWork and
iCloud” later in this
chapter for more details
on iCloud syncing).
Welcome Home Apple
offers a helpful starter
guide for each of the
iWork apps.
Tap the Edit button in the
upper right corner to
enter Edit mode. While in
this mode, tap a project,
and you can share it via
email, iWork.com, iTunes,
iDisk, or a WebDAV server;
duplicate it; send it to the
trash; or rename it by
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Chapter 3
Microsoft Office and
Google Docs
If you’re using your iPhone for almost any kind of business, you probably
work with Microsoft Office files or Google Docs in some capacity.
Fortunately, there are plenty of options for editing and viewing Office
files. And while Google provides no native app for Google Docs, you can
access most functionality on the Web from your iPhone.
Microsoft Office
For many people, being able to interact with Microsoft Office documents on the go is a necessity. That means reading, editing, and saving
Microsoft Word, Excel, or PowerPoint documents. Even though there’s
no iOS version of the Microsoft Office suite, you can work with Office
documents on your iPhone if you’re willing to accept a few compromises.
Read Only Often you just need to read your important Word, Excel, or
PowerPoint documents, not edit them. This is easy enough to do on the
iPhone even without a third-party app. All you have to do is get the
relevant documents onto the device. For example, you can email documents to yourself as attachments, or use an app designed for transferring and viewing documents, such as Avatron Software’s Air Sharing
($7), Good.iWare’s GoodReader for iPhone ($5), or Readdle’s ReaddleDocs ($5).
Edit Documents Editing these documents is a bit trickier. No matter
which method you use to import Word documents, some elements of
your document (especially formatting) may get lost in translation. Pages
can import documents in Word format, Numbers can import Excel
spreadsheets, and Keynote can import PowerPoint presentations.
However, some formatting may disappear in the transition to iOS. For
example, Pages on the iPhone doesn’t support tracked changes or
comments, so it will remove any of those items from a Word document
when you import it, and it will alter some other elements (such as fonts,
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Chapter 3
Sync and Open Files
iCloud makes it easy for you to sync iWork documents across devices;
when it comes to moving other file types on and off the iPhone, however, you have several different options. You can use iTunes, send an
email to yourself, use a third-party service or app, or an FTP server.
Sync with iTunes
First and foremost, you can use iTunes as a conduit to get files on and
off the iPhone. When your iPhone is connected to your Mac and iTunes
is open, select your iPhone from the iTunes sidebar and click on the
Apps button. Scroll down to the File Sharing section to see a list of apps
installed on your iPhone that can share files through iTunes (if you have
no apps that support file sharing, this section won’t appear). Click on an
app in the list to view any files added to, or created on, the iPhone in
that app, along with their creation date and size.
Add and Delete Documents From here, you can add documents to your
iPhone in two ways. Click the Add button, navigate to a document in the
Open dialog box that appears, select the document, and then click Open.
Alternatively, select the appropriate app from the list, and drag a file into
the documents list for that app. To delete files, select them in the file list
and press the Delete key.
Swap My Files You
can use iTunes to
transfer files to and
from your iPhone.
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Chapter 3
Print from the iPhone
The process of printing from an iPhone has improved since the device
was first released without built-in printing functions. Several printer
companies, including Hewlett-Packard, Epson, Kodak, and Brother, took
it upon themselves to release apps that allow photo printing from an iOS
device to specific printer models when both are connected to the same
wireless network. There are also some third-party printing apps, but
they can be expensive, and some require downloading and running
software on a host Mac to which a printer must be attached.
Apple has attempted to solve the printing dilemma by adding a wireless
printing feature called AirPrint to the iPhone operating system. With this
feature, iPhone users can print Web pages, email messages, and photos
directly to an AirPrint-enabled printer.
iPhone Printing You
can see the details of
your print job by
tapping the Print
Center icon. First issue
a print command, then
double-press the Home
button to reveal the
multitasking bar, and,
finally, select Print
Requirements To use AirPrint, your iPhone must be connected to a
wireless network. Some apps (both official and third-party) support
Apple’s AirPrint standard, which allows you
to send documents,
photos, and email
messages over Wi-Fi to
any compatible printer.
On the printer side, your
printer must be AirPrintcompatible—and
relatively few are at this
Printing 101 To print a
job, tap the Share button
and tap Print. Once
you’ve submitted a job,
you can use the built-in
Print Center app to view
or cancel pending print
jobs and even receive a
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The iPhone 4S is great for viewing photos and
videos, reading, playing games, and creating
finger-painted masterpieces. Add some photos
from your computer or your iPhone’s built-in
camera, and you can instantly create a classy
slideshow to show family and friends. With your
iPhone, you can create, share, and interact with
the world, as well as stream video and audio on
the go. In this chapter, you’ll learn how to best
sync, work with, and enjoy your media files.
Sync and Load
Page 170
Page 184
Page 193
Photos and
Page 200
Reading on the
Page 212
Page 218
Share and
Page 223
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Chapter 4
Sync and Load
Before you can enjoy your music, photos, videos, and books, you must
first get them onto your device. There are two ways to do this: You can
download content directly onto your device, or sync it with iTunes.
Purchase and Download Content
on the Go
Whether your media library is primarily comprised of items you’ve
purchased from the iTunes Store in the past or you’re starting fresh, it’s
easy to access your content on your iPhone 4S. Your device has three
separate apps for purchasing new items and redownloading old content:
the App Store, iTunes, and iBooks.
App Store Browse,
view, and buy apps for
your iPhone.
App Store This app is
designed to let you
browse, view screenshots and ratings,
download updates, and
purchase apps—all on
the fly. Due to 3G
carrier restrictions,
you have to connect
your iPhone to a Wi-Fi
network to download
apps bigger than
20MB. (For more on
the App Store, see
“Find More Apps” in
the “Get Started”
iTunes To find more
music, movies, TV
shows, podcasts, and
audiobooks, head to
this app. Tap it to
access an iPhone-size
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Chapter 4
The iPhone can serve as your virtual boom box, piano, worldwide
karaoke joint, or online radio station. Organize your iTunes audio content
in the Music app, listen to streaming music using apps from the App
Store, redownload music you’ve purchased from the iTunes Store (as
well as upload and play music not found in the Store) via iTunes Match,
or, if you’re so inclined, create music of your own.
The Music App
As its name implies, you use the Music app to browse and play the audio
you’re synced or downloaded to your iPhone. While it bears no resemblance to how it looks in iTunes on your computer, your audio content is
organized in a similar way. By tapping the appropriate item, you can view
this content by playlist, artist, song, album, compilation, composer, and
genre. You can additionally pull up lists of audiobooks, iTunes U audio
content, and audio podcasts. This is all done via the icons you find at the
bottom of the Music app’s screen or from within the More entry, which
occupies the last item slot at the bottom of the screen.
Accessing Your Audio The items that occupy the bottom of the screen
are largely self-explanatory. Tap Playlists to see any playlists that you’ve
either synced to your iPhone or created using the Add Playlist command
at the top of the Playlists screen (which we discuss shortly). When you
tap Artists, you see all your content organized alphabetically by the
artist’s first name—so, for example, Bob Dylan is filed under the letter B.
(Note that the Music app ignores the articles a and the, so The Be Good
Tanyas is also filed under B.) Should you wish to view all albums by all
artists, simply tap the All Albums entry at the top of the Artists screen.
Tap Songs to view all the audio tracks on the device, listed alphabetically. To shuffle all the songs in this list, tap Shuffle at the top of the
screen. The Albums screen displays all the albums on your iPhone. To
view all songs of all albums, tap All Songs at the top of the Albums
The More screen is where you find listings for Audiobooks, Compilations,
Genres, iTunes U, Podcasts, and Shared. What most of these do is
obvious, save Compilations and Shared. Compilations are generally
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Chapter 4
Small as the iPhone’s screen may be, it’s actually a perfectly reasonable
device for watching movies, TV shows, music videos, and video podcasts
while on the go (even if you define “on the go” as moving from your Mac
to under the covers in your bed). You can watch content from your
iTunes library, rent TV shows or movies from the iTunes Store, browse
the YouTube app for moments of brilliance, or stream online video from
one of many third-party apps.
Watch Videos
Offline, the best way to watch video is using the built-in Videos app,
which pulls from content you’ve synced from your iTunes library. Launch
it to see rentals, movies, TV shows, video podcasts, music videos, and
videos from iTunes U sorted by category.
Video Picker On the
your iPhone, all videos
are accessible from the
Video app’s main
For movies purchased or rented from the iTunes Store, a thumbnail of
the movie poster appears
on the left side of the
screen and the movie’s
title, length, and rating on
the right. To play the
movie, tap it. Purchased
TV shows also show a
thumbnail. If you’ve
synced more than one
episode of the show to
your iPhone, the number
of episodes appears
below the show title—
Justified (3 Episodes), for
example. Tap the show,
and the resulting screen
shows all the synced
episodes, along with the
season and episode
number, length, and
original broadcast date.
To play an episode, just
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Chapter 4
Photos and Video
The iPhone 4S is a stellar camera: The rear-facing camera sports 8
megapixels of resolution (2448 by 3264 pixels) along with an advanced
optics system and a wider (f/2.4) aperture, making it possible for you to
take some stunning photos. But the iPhone’s abilities don’t stop there:
You can shoot HD video, have a FaceTime chat with the front-facing
camera, easily edit photos, and access Apple’s new Photo Stream service
to automatically sync images across all of your devices.
Take Photos
The iPhone 4S has two cameras: an 8-megapixel point-and-shoot with
built-in LED flash, and a front-facing VGA-quality one for quick self-portraits and FaceTime conversations. Launch the Camera app by tapping
on its icon from the home screen.
There are several buttons and toggles on this screen: The Camera Roll
button in the lower left
corner launches a gallery of
the photos and videos
you’ve taken; the Camera
button in the lower center
snaps the photo or begins
recording video; the Photo/
Video toggle in the lower
right,allows you to switch
from still images to video;
the flash button in the
upper left corner allows you
to switch the flash to auto
mode, on, or off.
A Photog’s Friend Tapping the Options
button in the Camera
app brings up the new
Grid option, as well as
the HDR settings.
To help you properly frame
your shots, a new Grid
option divides the screen
into thirds. The addition of
an optional grid overlay
might be useful for photographers practicing the rule
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Chapter 4
Reading on the iPhone
Reading, viewing PDFs, and skimming news on the iPhone is a snap
thanks to a variety of both built-in and third-party programs. Apple’s
iBooks (with its attached iBookstore) provides clean, simple ebook and
PDF reading, while other apps offer different selections and features,
RSS feeds from news sources, and even comic books. You’re never too
far from some good reading.
Read Books
The iPhone version of iBooks offers a pleasant reading experience when
you’re on the go. It supports both ePub files (a popular ebook format,
and the one used by Apple’s iBookstore) and the PDF format. Within
iBooks, you can browse the iBookstore and buy books using your Apple
ID. They’re downloaded automatically into the iBooks app.
iBooks offers a host of options for navigation and for tweaking your
book’s look. Single-tapping
anywhere on the text
reveals most of these
interface elements. On the
bottom, a small indicator
tells you where you are in
the current chapter. You
may find all those widgets a
bit distracting; it’s a lot of
stuff to cram onto a single
page. The good news is
that another tap makes
them vanish, leaving you
with a less cluttered
reading experience.
A Good Book A single
tap on iBooks reveals
controls (shown here at
top and bottom);
another tap makes
them vanish.
iBooks also offers great
features for exploring and
annotating the books you
read. You can search the
full text of the book for
words or phrases in sec-
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Chapter 4
When talking about entertainment on the iPhone, it would be remiss to
overlook gaming. The iPhone 4S’s accelerometer and gyroscope make
driving and action games interactive, while the phone’s multitouch
screen provides you with several angles to control and engage. You can
even connect with others and join a multiplayer campaign, thanks to
Apple’s Game Center.
Connect with Game Center
Game Center allows you to connect with friends and strangers alike,
according to your game-playing habits. You can challenge your friends
and allow them to challenge you, compare scores, discover new games
they’re playing, and get matched with other iPhone users. Furthermore,
you can stay connected to your gaming circle with notifications, leaderboards, and stats.
Game Center appears on
your home screen, installed
by default. The first time you
launch the app, an interface
that resembles a green
poker table, scattered with
clusters of apps, greets you.
Game Center asks you to
enter your Apple ID and
password‚ the same one you
use to purchase music from
the iTunes Store. If you don’t
have an Apple ID, you can
create one directly within
the program. You also get to
pick a username, which
identifies you on the service.
Pretty as a Picture Game Center lets you
add a photo of yourself
to your profile.
Once you’ve signed in, you’re
greeted by your profile,
which includes your username and friend count, the
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Chapter 4
Share and Stream
In addition to watching local content stored on your iPhone, you can
stream content from your computer, as well as share the music and
video from your iPhone on a large HDTV screen (both wired and wirelessly). Here are some of your options.
Use Home Sharing
Home Sharing was initially designed to allow you to share music and
copy files between iTunes on different computers over a local network.
But now you can now use Home Sharing to stream content to iOS
devices as well. Here’s how it works.
iTunes Setup To start with, you need to activate Home Sharing in
iTunes on each of the Macs (and Windows PCs) whose libraries you
want to share. To do this,
go to the Advanced
menu in iTunes and
choose Turn On Home
Sharing. Home Sharing
prompts you to enter
your Apple ID and
password. This is where
the Home Sharing
feature has its limits:
Only computers that
share the same iTunes
account can use Home
Sharing. If each of your
family members has a
different account, you
have to choose just one
for Home Sharing.
Sharing Is Caring To
stream from your Mac’s
iTunes library, you need
to set up Home Sharing.
Once you’ve activated
Home Sharing, any user
can listen to or view
content in another user’s
library. In addition, you
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It’s a fact of life: Computers crash. Unlike a desktop or
laptop, however, the iPhone is fairly easy to troubleshoot, even if you’re not tech savvy. You just need to
know some of the basic steps to get your device back
up and running again after a slowdown or a crash, the
answers to some of the most common iPhone support
questions, advice on when to seek outside help, and,
finally, some tips on protecting and securing your data.
Quick-Fix Tips
Page 228
Page 233
Power Issues
Page 240
Seek Outside
Page 242
Security Tips
Page 245
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Chapter 5
Troubleshooting Tips
Quick-Fix Tips
It doesn’t happen often, but on occasion, things get wonky. The app
you’re in won’t respond. Or maybe your iPhone just shut down, and you
can’t get it to turn on again. Whatever the case, these tips can help get
you back to making calls, surfing, and using apps in no time.
To Force-Quit or Not to Force-Quit
Uh-oh: You’re surfing the Web, when all of a sudden Safari stops scrolling. You try tapping any of the on-screen buttons, but you can’t get a
reaction. The app has become utterly unresponsive.
This kind of situation is called an app freeze or crash. For whatever
reason, the app has encountered an error it can’t recover from, and it’s
stopped doing everything while it tries to figure out what the problem is
and solve it (if it even can).
If you don’t want to wait for the app to try to fix itself, you can tell it to
force-quit. There are two ways to do this. If the app’s not completely
frozen, and you can get to the home screen, you can double-click the
Home button to bring up the multitasking shelf. Find your app’s icon and
tap and hold it; after a moment, the icons start to wiggle and a little
minus-sign button (–) appears in the upper left corner of each app. Tap
the minus button of the unresponsive app, and it shuts down. You can
Do the Wiggle Tap the
minus-sign button (–)
to force an app to quit.
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Chapter 5
Troubleshooting Tips
Common Questions
Even the best-designed device can run into trouble, and the iPhone is no
exception. Here are answers to some of the most common problems you
may encounter. If you’re experiencing one that’s not on this list, Apple’s
troubleshooting assistant may be able to help solve your issue.
Apps, Apps Everywhere
Questions about malfunctioning apps? You’ve come to the right place.
My App Has Frozen Check out “Quick-Fix Tools” earlier in this chapter
for help with force-quitting an app or restarting your iPhone.
Why Are My Apps Wiggling? Tapping and holding an app on your Home
screen brings your apps into Edit mode, where you can move them,
arrange them into folders, or delete them. Occasionally, you can accidentally press and hold an app, which brings your icons—seemingly out of
the blue—into Edit mode. To fix this, simply click the Home button. This
returns your device to its normal state. If you see those shimmying apps
in the multitasking shelf, you can stop their motion by tapping on the
iPhone’s display.
Wait, Wait, Do Tell
Me Your iPhone asks
for confirmation before
it deletes an app (and all
the app’s data).
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Chapter 5
Troubleshooting Tips
Power Issues
When the iPhone 4S first came out, it wasn’t long before a number of users
reported that their devices sucked down power like it was going out of style.
Apple responded by acknowledging that iOS 5 had bugs that could cause this
behavior and vowed to fix those bugs in an upcoming update. The company
released that update in the form of iOS 5.0.1, but some problems remained. Apple
has confirmed that not all of the bugs have been squashed and that subsequent
updates will resolve the remaining issues.
Bugs aside, there are ways you can use your iPhone that cause its battery to
drain more quickly. Read on to learn what you can do to squeeze the most life
out of your iPhone’s battery charge.
The Usual Suspects
Location Services The ability for your phone to tell apps where you are
is a handy feature, but if it’s killing your battery, it’s not nearly as helpful
as it could be. You can switch location services off entirely by going to
Settings -> Location Services and flicking the Location Services toggle
to the Off position. But that’s an extreme action and one you can likely
avoid. Instead, scan down the list of apps and take a gander at which of
your apps are currently using those services (as denoted by a purple
arrow). Do you really need those apps broadcasting your location? If not,
switch them off.
One app to keep a careful eye on is Reminders. You can have reminders
appear when you’re near a particular location. This means that your
device is routinely performing “Am I there yet?” operations, which affect
your battery. It’s a very cool feature, but if your device can’t hold a
charge, it’s a feature you may want to do without.
Siri If you’ve got an iPhone 4S, go to Settings -> General -> Siri and
disable the Raise To Speak option. This is a convenient feature that
invokes Siri whenever you lift the phone to your face, but it can reportedly drain the battery fast. With this option off, all you have to do to
awaken Siri is press and hold the Home button. It’s best not to disable
Siri altogether, however, because doing so wipes any information Siri has
learned about you from your interactions with it.
Push It’s always been true that when you push data to your iOS device,
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Chapter 5
Troubleshooting Tips
Seek Outside Help
As you’ve seen, you can troubleshoot many basic software issues
yourself. However, there are times—especially if the problem involves
hardware—to call in the experts. Here are a few ways to identify these
issues and figure out whom to call if they happen.
iPhone Hardware Issues
Some problems go beyond software. Here’s a rundown of the big ones.
DOA If your iPhone won’t turn on, and you’ve tried everything suggested in “Quick-Fix Tools” earlier in this chapter, take it to an Apple Store or
Apple Authorized Service Provider, or call AppleCare. Your iPhone is
covered under a limited warranty for 90 days of phone support and one
year of in-store coverage (or two full years of both if you purchase
Apple’s extended coverage option, AppleCare+), so if you’re having
problems, it’s best to get them checked out immediately. Going to see an
Apple Genius or a technician at an Apple Authorized Service Provider in
person is recommended, but if you live out of reach of these options,
AppleCare’s phone service is available during business hours.
I See Dead Pixels Your LCD screen is made up of tiny lit dots called
pixels. Occasionally one of those lights goes out, resulting in a small,
oddly colored dot on your screen. One or two dead pixels is nothing to
worry about, but if you start to see a large concentration of them while
your iPhone is still under warranty, take your phone to an Apple Store or
Apple Authorized Service Provider, or call AppleCare. This issue isn’t
usually covered under warranty unless you have more than four dead
pixels in a screen, but it’s always a good idea to check with professionals.
Shattered Screen Whether your iPhone experienced an untimely drop,
or something mistakenly sailed its way, shattering its screen, this is an
unfortunate and dangerous situation. The iPhone’s warranty does not
cover accidental damage, but you may be eligible for a discounted
replacement. And if you’ve paid for the $99 AppleCare+ option, the
program covers two instances over two years of what Apple calls
“accidental damage due to handling” for a $49 service fee.
Liquid Damage Spills are never fun—and especially not when they
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Chapter 5
Troubleshooting Tips
Security Tips
Your iPhone may be physically valuable, but your data is priceless. These
suggestions can help keep your device secure from would-be intruders,
thieves, or Internet snoops.
Set a Passcode
To protect your iPhone from prying eyes (or overcurious children), you
can set a passcode in Settings -> General -> Passcode Lock. You can
choose between a simple passcode (a four-digit number) or one that
includes alphanumeric characters. Once you’ve set a passcode, you
configure when your device requires you to enter it (immediately, after 1
minute, after 5 minutes, after 15 minutes, after 1 hour, or after 4 hours),
choose whether to show the picture frame on the lock screen, or set
your device to erase data after 10 failed login attempts. You can additionally configure Siri so that it isn’t accessible from the iPhone’s Lock
If you forget your passcode,
you have to restore from an
older backup of your
iPhone to access your data.
Connect your device to
your computer, open
iTunes, and click Restore to
proceed with the reinstall.
Find Your Lost
Password? What
Password? The
Password setting
provides a number of
options for locking
down your iPhone.
Thanks to the iPhone’s
location services feature, it
knows where it is. Apple
has leveraged this ability so
that you can use Find My
iPhone to track a missing
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When you purchase an iPhone, Apple gives you
most of what you need to get started: an AC
power adapter; a USB–to–dock-connector cable;
and a set of stereo earbuds with an inline microphone and remote for hands-free calling and
controlling volume and playback. But there are
plenty of other useful accessories that Apple
doesn’t include. Whether you’re looking for better
headphones, a protective case, some speakers, or
something completely different, you’ll find scores
of add-ons. Here are our picks for some of the
most useful types of accessories for the iPhone, as
well as some specific recommendations. For more
reviews of the latest gear, go to macworld.com/
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Chapter 6
The iPhone’s sleek design might make you want to show it off, but the
device is vulnerable to scratches and scuffs—and worse. To minimize the
risk of damage, consider using a protective case. Here’s a rundown of
the most common types of protectors.
Whichever type of case you choose, make sure it doesn’t block the
iPhone’s bottom-mounted speaker, microphone, and dock-connector
port; top-mounted headphone jack and microphone; the camera lens
and flash on the back; and the and camera lens, light sensor, proximity
sensor on the front—unless, of course, the case is designed so that you
remove your iPhone to use it. On that note, if you like to use dock-cradle
accessories, make sure the case is easily removable, as many of these
accessories are not compatible with cases. (Check out Macworld.com
for the latest case reviews.)
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Pouches and Sleeves
Pouches and sleeves completely encase your
iPhone to protect it from scratches. Some
even provide extra padding to help guard
against bumps, drops, and shocks. These
cases tend to be relatively inexpensive,
though many also limit access to the device’s
touchscreen—you have to pull out your
device to access features.
Recommendations: Marware CEO Glide
($20; marware.com), Sena iPhone Elega and
UltraSlim ($40 and $30, respectively;
Marware CEO Glide
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Chapter 6
Apple’s white earbuds are decent as far as earbuds go, and the ones that
ship with the iPhone even feature an inline microphone, along with
buttons for adjusting volume level and for basic playback and phone-call
control. But if you’re still using the stock earbuds, you’re not enjoying
your device to its full sonic potential.
Here are the different types of headphones on the market, along with a
few of our recommendations at various prices. Thanks to the popularity
of the Apple’s devices, a number of companies now sell headphones
with an Apple-style inline microphone and remote module; we’ve noted
which recommended models include this module.
Earbuds, the type of headphones included with
every iPhone, sit loosely in your outer ears. Although no earbuds produce outstanding sound,
they’re compact and relatively inexpensive.
Recommendations: Maximo iM-390 iMetal ($40;
maximoproducts.com), Sennheiser MX 580 ($50;
sennheiserusa.com), Yuin PK2 ($79; headphone
.com), Sennheiser/Adidas Sports PMX 680i ($90;
sennheiserusa.com; inline module)
In-Ear-Canal Headphones
Sennheiser MX 580
These headphones, also known as canalphones, fit
snugly—and fairly deep—in your ear canals. Like
earplugs, they block most external noise, so they’re
great for travel and noisy environments. They’re also
capable of producing stunning audio quality. On the
other hand, some people find them uncomfortable,
and the best ones come with a hefty price tag. (For
more information on in-ear-canal headphones, visit
Etymotic Research mc3
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Chapter 6
Your iPhone is a great music player, but sometimes you need a break
from direct-to-brain listening, or you want to share your music with
others. A good set of speakers will help you cut the (headphone) cord.
Here are the various types of speakers available, along with some of our
recommendations for each type. For each speaker system, we’ve
indicated whether it has a true iPhone dock cradle or a standard audiocable connection. Also, speakers with the “Made for iPhone” designation
exhibit less interference when used with a phone that’s not in Airplane
Portable Speakers
If you want to pack your
speakers in your luggage,
laptop bag, or backpack,
you need something
small, light, rugged, and
battery powered. You do,
however, sacrifice some
sound quality for such
convenience. (See Bluetooth speakers, below, for
a few more options.)
Portable Sound Laboratories iMainGo X
Recommendations: Altec Lansing Orbit MP3 (IM227) (audio jack; $30;
alteclansing.com), Portable Sound Laboratories iMainGo 2 and iMainGo
X (audio jack; $40 and $70, respectively; imaingo.com), Nuforce Podio
PS-106 (audio jack; $59; nuforce.com), Altec Lansing InMotion Compact
iMT320 (iPhone dock, audio jack; $80; alteclansing.com), Altec Lansing
inMotion Classic iMT620 (iPhone dock, audio jack; $130; alteclansing
.com), Logitech Rechargeable Speaker S715i (iPhone dock, audio jack;
$150; logitech.com)
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Chapter 6
Other Accessories
Of course, sound and protection are just the beginning when it comes to
outfitting your device with cool accessories. Here are a few of our
favorite other add-ons.
External Batteries
Your iPhone works as a phone, a
game console, a PDA, a portable
entertainment center, and much
more. Unfortunately, all those
possibilities make it all too easy to
run down the phone’s built-in
battery. You can choose from a
variety of helpful battery accessories
to keep your iPhone going longer.
Mophie Juice Pack Plus
Most iPhone add-on batteries can be
charged via USB or an included wall charger. For external batteries, your
device juices up by using Apple’s USB–to–dock-connector cable. Alternatively, batteries with a 30-pin dock connector make it easy to plug the
battery right into your iPhone. Among the most convenient options are
iPhone cases with a battery built right into the case.
Recommendations: MonoPrice 7800mAh Universal External Backup
Battery (USB battery pack; $41; monoprice.com), Richard Solo 1800 for
iPhone (dock-connector battery; $50; richardsolo.com), Sol Hybrid
Power Pack (battery case; $90; solmarketplace.com), Mophie Juice Pack
Plus (battery case; $100; mophie.com).
Car Chargers
If you don’t want to run your iPhone’s battery down while listening to
music or using a GPS-navigation app in the car—or if you want your travel
time to double as charging time—you need a car charger that plugs into
your car’s accessory jack (aka cigarette-lighter socket). Look for one with
the “Made for iPhone” designation to be sure you’re getting a compatible
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Thanks for reading.
We hope you’ve enjoyed Macworld’s iPhone 4S Superguide, and
that it’s given you some good tips on how to use your new device.
For even more information about your iPhone’s apps, syncing
with iTunes, connecting with iCloud, being productive on your
device, troubleshooting common problems, and the latest iPhone
4S accessories, check out Macworld.com.
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Also from the Editors of Macworld
Get more insider tips, tricks, and
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You have your iPhone 4S and want to get
started using it, so let the editors at Macworld
help you learn everything you need to know
about Apple’s newest smartphone.
Inside this book is a complete rundown of the
best ways you can use your iPhone to communicate, be productive, and enjoy multimedia.
Our full-featured guide offers some nice tips for
beginners: Take a tour of your iPhone’s exterior
and learn how to activate it; tweak each one of
your device’s settings; discover basic gestures
for navigating through apps and home screens;
and learn about some of our favorite iPhone
tips and tricks. And don’t forget to meet your
new personal voice assistant, Siri, and explore iCloud, Apple’s sync service.
Download third-party apps and explore the various wonders your iPhone has to
offer. Connect with friends and family using iMessage, FaceTime, and your telephone; get online using 3G or Wi-Fi; secure your connection via VPN; browse the
Web and email coworkers; and navigate the world with the Maps app and GPS.
Also, organize your life with included Apple apps like Calendar, Notes, and Reminders;
be productive with Apple’s iWork office suite and with third-party apps; and learn
how to export projects to a cloud service like Dropbox or print them out. Get the
hang of syncing your music, videos, podcasts, TV shows, and apps. And experience
even more by playing online games using Apple’s Game Center, reading books with
iBooks, and making movie and musical masterpieces with iMovie and GarageBand.
If you run into trouble, never fear: Our troubleshooting tips will keep your iPhone
sailing smooth. And in case you’re stumped on how to best outfit your device, we
provide suggestions for great iPhone 4S cases, headphones, speakers, and more.
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