Document 258047

Arkansas PubIic Service Commission
Docket Summary Cover Sheet
(For all dockets other than Rate Cases, "TIP, "Ct' and "TF" Dockets
Must be filed with each new docket filed at thc Commission
FILED
STYLE OF DOCKET: (Style may bc chanecd by Sccrctary of Commission) Docket Number:
In the Mattcr of the Application of Rcsidcnlial Long Distance. Inc. for a
Ccrtificatc of Public Convcnicncc and Necessity to Opcrate as a ReselIer
of Inlerexchange Tclcmmmunicntions ScMccs Within thc Statt of
DOCKET DESIGNATOR:
0U 0 A
R
P
Nature of Action: (Set sccond shcct)
PETITIONER/INITIATINGPARTY*
Residential Long Distance,Inc.
Alicia Trodcr, RcguIntory and Compliance Manager
300 Maple Park Blvd., Stc. 301
St CIair Shorts, Michigan 48081
[email protected]=si-ld.com
Offi~e:(556) 218-6070
Fax: (855)580-02 I3
ATTORNEYS'NAME. ADDRESS. PHONE, FAX
AND & M A L
I h c e J.M. S t e i n h a P.C.
Lance J.M. S t e i n h a Esq.
1720 Windward Concourse, Suite I 15
Alphmetta, Georgia 30005
lncinh~tclecomcounscl.com
O f f i ~(770)
~ : 232-9200
Fax: (770) 232-9208
*Ifthc initiatinuartv i s not a iurisdictianal utilitv in A bxnw. alwsc a w i d e rnailinEaddress. P ~ Qe.D fax and c-mait forthe Enmpanv
Residcntial Long Distanw, Inc.
AliciaTrcdm. Rcgulatory and Compliance Managcr
300 Maple Park Blvd.. Ste. 301
St CIair Shorcs, Michigan 45081
Lance J.M. Steinharl, P.C.
Lance J.M.Stcinhart. Esq.
1720 Windward Concourse,Suitc 1 15
Alpharcm Gcorgia 30005
[email protected]
Office:(586)218-6070
Fm: (855) 580-0213
Inciah~teIccomcounscI.com
O ~ ~ C(770)
C : 232-9200
Fa: (770)732-920s
Form compIctcd by: Lance J.M.Steinhart. P.C. Date: .Mmh 30.201 1
Representing: Residcntial Long Distance, Inc.
1
NATURE OF ACTION: Please choose at least one, but no more than three docket types
Wholesale Rate Adjustment
In the Matter of the Application
of Residential Long Distance, Inc.
for a Certificate of Public
Convenience and Necessity
to Operate as a Reseller of
Interexchange Tdccommunications
Services Within the
State of Arkansas
1
1
1 Docket No.
1
1
1
1
FILED
I IdojgdlJ1
1
APPLICATION FOR A CERTWICATE OF
PUBLIC COWNIFNCE AM) NECESSITY OF
RFSDENTIAL LONG DISTANCE, INC.
Residential Long Distance, Inc. (hereinafter "Applicant"), by its attorney and pursuant to the
Rules of the Arkansas Public Service Commission ([email protected]'),hereby pctitions the PSC for the
issuance of a Certificate of PubIic Convenience and Necessity, authorizing Applicant to resell
interexchange telecommunications services within the State of Arkansas. In support of its
Application, Applicant provides the following information:
A.
Name and Address of AppIicant
Residentid Long Distance, Inc.
300 Maple Park Blvd., Ste. 301
St. Clair Shores, Michigan 48081
Telephone: (586) 218-6070
Facsimile: (855) 580-0213
Email address: [email protected]
Correspondence concerning this Appliczdon should be addressedto Applicant's counsel:
Lance J.M.
S t e m Esq.
Lance J.M. Steinhart, P.C.
I720 Windward Concourse, Suite 115
Alphtta, Georgia 30005
Telephone: 770-232-9200
FacsimiIe: 770-232-9208
E d : [email protected]
Applicant has retained the following register4 agent in the state of Arkansas in order to receive
serviceofprocess:
Incorp &mica, Inc.
455
Maurice St.
Hot Springs, AR 719016050
w.
2
B.
Certificate of Incorporation and Other Corporate Matters
AppIicant was organized in the State of Nevada on September 8, 2010. A copy of
Applicant's Artides of Incorporation is attached hereto as Exhibit 1. A copy of Applicant's
authority to tmsact business as a Foreign For Profit Corporation
in the
State of Arkansas
is
attached hereto as Exhibit 2.
The following is a list of applicant's corporate officers and directors:
OFFICERS:
Martin Tibbitts
Rick Beer
President
Secretmy
The above-Iisted individuals can be reached at Residential Long Distance, Inc., 300 Maple
Park Blvd., Ste. 301,St.Clair Shores, Michigan 48081;TeIephone: (586) 218-6070.
6
C.
The Sentice to be Offered bv Applicant and the Territorv to be Served
Applicant is a reseller of long-distance telephone senices offered by hcilities-based
interexchange carriers. Amlicant neither owns, leases, nor operates any switching. Wsmission. or
other phvsical hcilities in the State of Arkansas. and no such faciIities will be used by Applicant in
providing long-distance service in the State of Arkansas. Upon receiving CertXcation, Applicant
intends to provide telecommunications services, including outbound diding, inbound toll-fiee, and
calling card services, throughout the State of Arkansas. Applicant intends to provide these sewices
throughout the United States and is currently in the process of obtaining d l required authorizations
from the various public service and utiIities commissions. Applicant is currently not authorized to
provide service pursuant to certification, registration, notification or on an unregulated basis in
any states. AppIicant intends to provide high quality service, with an industry standard blocking
rate less than P.01. Its services will be available on a fuIl-time basis, twenty-fourhours a day, seven
days a week, to customen within the geogmphic boundaries of the State ofArkansas.
4
D.
Financial QuaIifications
Attached hereto as Exhibit 3 is a copy of the AppIicant's Balance Sheet as of December 3 1,
2010 and Profit and Loss Statement for the period ended December 3 1,2010,which demonstrates
that Applicant has the financial abdity to provide the services that it proposes to offer.
E.
Managerid and TechnicaI OuaIiications
Applicant's key management personnel have extensive experience which is set forth in
Exhibit 4 which is attached hereto. Furthermore, since AppIicant will providing services as a
resdler, Applicant will also rely upon the technical expertise of its facilities-based underlying
carriers which initialIy will be Southwestern Bell Telephone, L.P. d/b/a AT&T Arkansas ("AT&T
Arkansas").
F.
competition Will Be Enhanced bv Applicant's Offerings
In Docket Nos. 83-0324 and 97-5284, the Commission found that competition
in the intrastate toll market is in the public interest. Grant of this Petition will further the public
interest by expanding the availability of competitive telecommunications services in the State. In
addition, intrastate offering of these services is in the public interest because the services will
provide customers with access to new IechnoIogies and service choices, and can permit
customers to achieve increased efficiencies and cost savings. AppIicant's entry into the intrastate
interexchange telecommunications services market thereby will enhance the teIecommunications
infrastructure in the State and wilI facilitate economic development.
8
In particular, the public wiII benefit directIy, through the use of the competitive services
to
be offered by Applicant, and indirectly, because the presence of Applicant in this market will
increase the incentives for other telecommunications providers to operate more efficiently, offer
more innovative services, reduce their prices, and improve their quality of service.
F.
Proposed Tariff
Applicant’sproposed initid tariffis attached hereto as Exhibit 5.
G.
Conclusion
In view of foregoing, Applicant respectfully requests that the PSC grant this Applicant the
authority requested herein.
Respectfully submitted
1720 Windward Concourse
Suite 115
Alpharetta, Georgia 30005
(770) 232-9200
(770) 232-9208 (Fax)
[email protected]
6
(Email)
AFFIDAVIT OF APPLICANT
I, Martin Tibbitts, P r e s i d e n t of Applicant, having been duly
sworn and deposed, hereby s t a t e s as follows:
I have reviewed the foregoing application and have prepared
the E x h i b i t s thereto or had them prepared under my direction a n d
supervision, and t h e
information and representations contained
therein are true and correct to t h e best of my knowledge and
belief
.
X
Martin Tibbitts
President
x Sworn to me,
t h e undersrgned
Notary Public on this
Q day of d)Itr.l!'FLJ , 2011.
s t a t e of Michigan
County of &comb
N o t q Public
My C d s s f o n E x p i r e s :
6
AR IXC App
LIST OF F,XHIBTS
EXHIBIT 2 - AUTHORITY TO TRANSACT BUSINESS AS A FOR33IGN FOR
EXHIBIT 1 ARTICLES OF INCORPORATION
PROFIT CORPOIUTION
EXHIBIT 4
- BIOGRAPHICAL ITWORMATION
EXJ3IBIT 5 - PROPOSED INITIAL TARIFF
8
-
EXHIBIT 1 ARnmES OF INCORPORATION
9
STATE OF NEVADA
OFFICE OF THE
SECRETARY OF STATE
Certified Copy
February 7,20 11
Job Number:
C201 10204-0232
Reference Number: 0000301162486
Expedite:
Through Date:
The undersigned filing oficer hereby certifies that the attached copies are true and exact
copies of all requested statements and related subsequent documentation filed with the
Secretary of State’s Office, Commercial Recordings Division listed on the attached
report.
Document [email protected])
20100681064-18
Number of Pages
1 Pagedl Copies
Description
Articles of Incorporation
Respect filIy,
-7Z2LROSS MILLER
Secretary of State
Certified By: Joann Larson
Certificate Number: C201102O4-0232
You may verify this certificate
online at http:lhwwmsos.govl
Commercial Recording Division
202 N. Carson Street
Carson City, Nevada 897014069
Telephone (775) 684-5708
F ~ (775)
x 684-7138
ROSS MILLER
Secretafyof state
204 North Carson Street, S u b 4
Carson City, Nevada897014520
p5)
Webs-k www.nvsos.gov
wnos
20100681064-18
I
Filmg Datc and Tm
Articies of Incorporation
I
(PURSUANTTO NRS CHAPTER 78)
m t y N h
state Of Nevada
-
USE BLACK H K ONLY Dt WT HIGHLIGHT
I . Name of
0910812010 8:17 AM
Ross WIer
Secretary of State
EO447602010-7
ABOVE SPACE IS K1R OFFEE USE ONLY
Residential Long Distance, Ine.
Corpomtion:
2. Registered
Agent for Service
a
.
- -
-
Commerdal RegisteredAgent .BusinessF i l ings'heo~ratd
Of PKlCeeSS: ( c h d
only one bm)
3. Authorized
Stock: (numberof
shales mrpomlronIS
ardhoi-ked to Issue)
I
4. Names and
Addresses of the
Board of
D~reetof5frmstees: 300 Maple PC-Bkd., Suite 301
(each DLedornWee
must b m natual p e m n
at least 1B years P l a g e :
ab& adMona1 page if
momthan two
Stnet Address-
SL Clair Shorts
c k
-
2)
Name
dlnctomes)
.~
5. Purpose: ( o p t b ~ i :
1
sea tl+sltudlons)
6, Name, Address
and Signature of
Incorporator:(ana&
addknal page IIrnore
than om Incorporalor)
Business FXngs Incorporated
Name
SO40 Excelsior Dr. Ste 200
Acceptance of
Appointment of
Registered Agent:
Madison
1~
staG
I hereby accept appointmentas Registered Agent for the above named EntityI/ I , /
Mark WiIIiams. AVP,
Address
7. Certificate of
lneorpwator Signature
1
city
i , S j j i + -I
_
-
_
~pc~cte
Thls formmust be aasomponled by approprielefees.
1
EXHIBIT 2
- AuTlcioTuTy TO TRANSACT BUSINESS AS A FOREIGN FOR PROF"
CORPORATION
10
Mark Martin
SECRETARY OF STAE
To All to Whom These Presents Shall Come, Greetings:
I, Mark Martin, Secretary of State of Arkansas, do hereby certify that fhe
folIowing and hereto attached instrument of writing is a true and perfect copy of
Application for Certificate of Authority
of
KF,SIDENTKL LONG DISTANCE, INC,
filed in this office February 23,201 1 to be a Foreign For Profit Corporationformed under
the laws oft h e State of Nevada.
I furlher certify that said Foreign For Profit Corporation, having complied with alI
statutory requirements in the State of Arkansas, is qualified to transact business in this
State.
In Testimony Whereof, I have hereunto set my hand
and afFixed my o f i c i d Seal, Done at my office in the
City of bittle Rock, fhis 23rd day of February 2011.
1
I
II
>D
P
Secretary of State
:
I
D
[
8
E
i
Charlie Daniels
4.
5.
6.
7.
8.
9.
I O . I undmtand that knowh#y s b h g 8 false document wlth the intent tu li!e It with the Arkansas Secretary of Stab i8
Glass C mMemeartorand is punkhabk by a tine up to $tOQ.MI andlor Imprisonment up to 30 daya
by ttla understgnedIn behalf of #e cwpordi on t
his the IC-fh
,
Reddenda1 liong DfBtnaae,
DfBtnaae, ~ae.
WanedmW
e
li
CERTIFICATE OP EXBTENCE
WITH STATUS INGOOD STANDING
I, ROSS MILLER, the duly elected and qualified Nevada Secretary of State, do hereby certify
that I am,by the laws of said state, the custodian ofthe records relating to filings by
corporations, non-profa corporations, corporation soles, limited-liability companies, limited
partnerships, limited-liabilitypartnerships and business msts pursuant to Title 7 of the Nevada
Revised statutes which are either presentIy in a stabs of good standing or were in good standing
for a time period subsequent of 1976 and am the proper officer to execute this certificate.
I further certify that the records of the Nevada Secretary of State, at the date of this certificate,
evidence, RESIDENTIAL LONG DISTANCE, INC., as a corporation duly organized under
the laws ofNevada and existing under and by virtue ofthe laws of the State of Nevada since
September 8,2010, and is in good standing in this state.
M WITNESS WHEREOF, 1have hereunto set my
hand and affixed fhe Great Seal of State, at my
office on February 3,201 1.
d
Electmnlc Certificate
Certificate Number: C20110203-0673
You may verify f h b electronic ceFtificate
online at http~lwww.nvsos.gov1
ROSS MILLER
Secretary of State
EXHIBIT 3 -FINANCIAL,S T A T E M S
11
1209 PM
Residential Long Distance, Inc
8alance Sheet
W22I11.
Cash B a e b
As of December 31,2010
ASSETS
Cutrent Assets
CheekinglSavlngs
1010. Cwnsrlea ChsekIng
25.023.00
Totat CheeklngISavhga
25.023.00
Totat CurrentAssets
TOTAL ASSl3S
LIABILITIES & EQUITY
UabIlitferr
Current Uabllitles
Other Current Uabllles
2300 * U&S Payable
Total O b f Current Llabllitles
Tote1 current Llabliltles
Total Uablllffes
EqW
Net Income
Total Eqully
TOTAL UAStLlTJES & EQUITY
25,023.00
25,023.00
25,785.00
25,785.00
25,785.00
25,785.00
-76200
-76200
16,023.00
Page I
12:Oa PM
Residential Long Distance, Inc
Profit & Loss
W2Wf 1
Cash Ba9b
January through December2010
-
Jan Eec I O
-200.00
685.00
277.W
762.00
-7a.00
Met Income
-762,oa
EXEIIBIT 4
- B1OC;RAPEIICAL INFORMATION
12
Martin J. Tibbitts
Executive Bio
Martin llbbitts is an accomplished executive leader and entrepreneur. He has over
fif-teen years of experience in leading and managing high-technology businesses and
providing dynamic direction and oversight to start up companies and emerging
technologies. Today he is Chairman of Quemem Incorporated, located in Troy, Michigan.
Quernera i s a private investment company comprised of diverse entities specializing in
telecommunications, database development, information management, public safety,
security and defense. The company also has investments in various companies in the
incubation stage. The companies are geographically diverse and have a presence in the
United States, Europe, the Middle East and Asia.
More specifically, the core of Quemera includes
Back Office Support Systems, Inc. a United States based tdecommunications
management company,
BOSSdev, lnc., a high tech software and product development company with
offices in the United States, Europe and with devdopment partners in Asia, and
DefenderTech International Solutions LLC, a global threat assessment, threat
detection and security company incorporating professional services with the
most advanced technologies (THZ imaging, MMW imaging, C C W and Intelligent
video) and proven pre and post-installation security services. DefenderTech has
offices in the United States and the United Arab Emirates.
From an early background in stockbrokerage and investment banking, and with his first
company launched in 1994, his skills now include acquisitions, venture funding, strategic
planning, sales and marketing and product management. As a result, Martin’s
companies enjoy exceptional growth and success.
Martin is a 1990 Human Biology graduate of Stanford University.
Rick Beer
Vice President and Genera1 Manager
Back Office Support Systems
Rick Beer is the vice president and general manager of Back OEce Support
Systems Inc, (BOSS), where he is responsible for the company’s overall operation
including marketing existing long distance products, new telecommunications
product development and overseeing internal developments, budgeting and staff.
Mr. Beer has more than 30 years of experience in corporate and financial
management of privately held companies undergoing transitions due to acquisition,
recovery or growth. Previously, he was the vice president of fmance and
operations of C e h e t Communications, a Detroit based cellular reseller, where he
managed all. non-sales staff and restructured several aspects ofthe company’s
operations, reducing corporate debt and operating retail expenses. Mr. Beer has
also served as a management consultant at Grant Thornton and as President of the
Michigan Product Development Corporation.
Mr. Beer is a professional engineer in the state ofMichigan and has served in the
chairperson’s capacity for HAVEN, the Cranbrook School Alumni Society. and the
University of Michigan Engineering CoIIege Alumni Society where he was also a
founding member. He is a past member of the board ofthe Metropolitan Center
for High Technology. He received his bachelor’s degree in mechanical
engineering fiom the University of Michigan.
-
FXHIBIT 5 PROPOSED INITIAL TARIFT
13
HPR I
10 22
RESIDENTIAL LONG DISTANCE, INC.
P I I P
'11
ORIGINAL S m E T 1
ARKANSAS PSC TARIFF NO.1
I-rs
r1Li-U
u
TITLE SHEET
ARKANSAS TELECOMMUNICATIONS TARIFF
This tariff contains the descriptions, regulations, and rates applicable to the
furnishing of sewice or facilities for Telecommunications Services furnished by Residentid
Long Distance, Inc. ("ResidentiaI''), with principa1 offices ai 300 Maple Park BIvd.,
Ste. 301, St. Clair Shores, Michigan 48081. This tariff applies for serviccs furnished within
the State of Arkansas. This tariff is on file with the Arkansas Public Service Commission,
and copies may be inspected, during normal business hours, at the company's principal
pIace of business.
Issue Date: April 1,2011
By:
Effective:
Martin Tibbitts, President
300 Maple Park Blvd., Ste. 301
St. Clair Shores, Michigan 43081.
'I
2011
ra BM
APR I
22
'I1
RESIDENTIAL LONG DISTANCE, INC.
F I E
ORIGINAL SHEET 2
ARKANSAS PSC TARiFF NO. 1
f"#
8- ULLU
CONCURRING, CONNECTING OR OTHER PARTICIPATING CARRIERS
-
1.
Concurring Carriers None
2.
Connecting Carriers - None
3.
Other Participating Carriers - None
Issue Date: April 1,2011
By:
Effective:
Martin Tibbitts, President
300 Maple Park BIvd., Ste. 301
St. Clair Shores, Michigan 48081
,2011
JlPR I IO 22 Alj
RESIDENTIAL LONG DISTANCE, JNC*
'1 1
ORIGINAL SJJEET 3
ARKANSAS PSC TARIFF NO. 1
CHECK SNEET
The sheets of this tariff are effective as of the date shown at the bottom ofthe respective
sheet(s). Origind and revised sheets as named below comprise all changes from the original
tariff and are currently in effect as of the date on the bottom of this sheet.
SHEET
REV1SION
SHEET
EVISION
I
Original
Original
Original
Original
Original
18
Original
Original
Original
Original
Original
Original
Original
2
3
4
5
6
7
8
9
10
11
12
13
14
15
I6
17
OriginaI
OriginaI
Origind
Original
Ori,&al
Original
Original
Original
Original
Original
Ori,@ld
Original
19
20
21
22
23
24
25
26
27
Original
OriginaI
OliginaI
* New or Revised Sheet
Issue Date: ApriI I, 2011
By:
Effectivc:
Martin Tibbitts, President
300 Maple Park Blvd., Ste. 301
St. CIair Shores, Michigan 48081
,2011
APR 1 10 22
'1 1
EIESIDENTIAL, LONG DISTANCE, INC.
e!!
En
c I L L W
ORIGINAL SHEET 4
ARKANSAS PSC TARIFF NO. 1
TABLE OF CONTENTS
TARIFF FORMAT ...................................................................
..................._........................................
5
SECTION I - TECHNICAL TERMS AND ABBREVIATIONS ................._....................._.....-.....
7
SECTION 2 - RULES AND REGULATIONS ...............................................................................
9
SECTION 3 - DESCRIPTION OF SERVICE......................................
........................................-19
SECTION 4 - RATES ,...........,....................................................................._...
.............._...
............24
_ _
Issue Date: ApriI I, 2011
By:
__
_
-
- -
Effective:
Martin Tibbitts, President
300 Maple Park Blvvd., Ste. 301
St. Clair Shores, Michigan 48081
,2011
I la 22
RESIDENTIAL LONG DISTANCE, INC.
F I E
1-
'11
ORIGINAL SWEET 5
ARKANSAS PSC TARIFF NO. I
t-n
rrh,cu
TARIFF FORMAT
A.
Sheet Numbering: Sheet numbers appear in the upper right corner of the page.
Sheets are numbered sequentially. However, new sheets are occasionally added to the tariff.
When a new sheet is added between sheets already in effect, a decimal is added. For example, a
new sheet added between pages 11 and 12 would be page I 1.1.
B.
Sheet Revision Numbers: Revision numbers also appear in the upper right corner
of each sheet where applicable. These numbers are used to indicate the most current page
version on file with the Commission. For example, 4th Revised Sheet 13 cancels 3rd Revised
Sheet 13. Consult the Check Sheet for the sheets currently in effect.
C.
Paragraph Numbering Sequence: There are nine levels of parampphcoding. Each
level of coding is subservient to its next higher level:
2.
2.1
2.1.1
2.1 .I .A
2.1.I.A.I
2.1. I .A. I .(a)
2.1. I .A. I .(a).X
2.1 .I .A.I.(a).L(i)
2.1 -1.A. I .(a)J.(i)-(11
D. Check Sheets: When a tariff filing is made with the Commission, an updated Check
Sheet accompanies the tariff filing. The Check Sheet lists the sheets contained in the tariff, with a
cross reference to the current Revision Number. When new sheets are added, the Check Sheet is
changed to reflect the revision. All revisions made in a given filing are designated by an asterisk
(*). There will be no other symbols used on t h i s sheet if these are the only changes made to it
(i.e., the format, etc. remains the same, just revised revision levels on some sheets). The tariff
user shouId refer to the latest Check Sheet to find out if a particular sbeet is the most current on
Commission fiIe.
Issue Date: April 1,2011
By:
Effective:
Martin Tibbitts, President
300 Maple Park Blvd., Ste. 301
St. CIair Shores, Michigan 48081
,2011
APR
I 10 22 1#'I 1
RESIDENTIAL LONG DISTANCE, MC.
€-I
n
ORIGINAL SHEET 6
ARKANSAS PSC TARIFF NO. 1
I iHa,
SYMBOLS
The following are the only symbols used for the purposes indicated below:
to signify change in regulation
@)
to signify a deletion
(I) to signify a rate increase
(C)
(L)
(N)
(R)
(T)
to signify material reIocated in the tariff
to signify a new rate or regulation
to sigaify a rate reduction
to s i , ~ f ya change in text, but no change in rate or regulation
Issuc Date: April 1,2011
By:
Effective:
Martin Tibbitts, President
300 Maple Park Blvd., Ste. 301
St. Clair Shores, Michigan 48081
,2011
IWSIDENTIAL LONG DISTANCE,INC.
ORIGINAL S m E T 7
ARKANSAS PSC TARWF NO. 1
-
SECTION 1 TECHNICAL TERMS AND ABBREVIATIONS
Access Line - An arrangement fiom a local exchange telephone company or other
common carrier, using either dedicated or switched access, which connects a Customer's location
to the Company's location or switching center.
Authorization Code - A numerid code, one or more of which may be assigned to a
Customer, to enable the Company to identify the [email protected] of the Customer so it may rate and bill
the caII. Automatic number identification (ANI) is used as the authorization code wherever
possible.
Commission - Used throughout this tariff to mean the Arkansas PubIic Sentice
Commission.
Customer - The person, firm, corporation or other legal entity which orders the services of
the Company and is responsible for the payment of charges and for compliance with the
Company'stariff regulations.
Compmv or Residential
Inc., a Nevada Corporation.
- Used throughout this tariff to mean Residential Long Distance,
Dedicated Access - The Customer gains entry to the Company's sentices by a direct path
from the Customer's location to the Company's point of presence.
Issue Date: April I, 2011
By:
Effectivc:
Martin Tibbitts, President
300 Maple Park Blvd., Ste. 301
St. Clair Shores, Michigan 48081
,2011
APR 1
WSIDENTIAL LONG DISTANCE, INC.
O
I 22 All '11
ORIGINAL SHEET 8
ARKANSAS PSC TARIFF NO. 1
Resp. Ore - ResponsibIe Organization or entity identified by a Toll-Free service
Customer that manages and administers records in the toll free number database and management
system.
Switched Access - The Customer gains entry to the Company's services by a transmission
line that is switched through the local exchange carrier to reach the Company's point of presence.
Telecom Unit - A measurement of telecommunications service equivalent to one minute
of usage between any bvo points within the State of Arkansas.
Telecommunications- The transmission, between or among points specified by the user,
of information of the user's choosing, without change in the form or content of the information
as sent and received.
Under1ying Carrier - The telecommunications carrier whose network facilities provide the
technical capability and capacity necessary for the transmission and reception of Customer
telecornmunications traffic.
Issue Date: April I, 2011
By:
Effective:
Martin Tibbitts, President
300 MapIe Park BIvd., Ste. 301
St. Clair Shores, Michigan 48081
,2011
Apff I
RESIDENTIAL LONG DISTANCE, INC.
in
22
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ORIGINAL, SHEET 9
ARKANSAS PSC TARIFF NO. 1
E-
SECTION 2 - RULES AND REGULATIONS
2.1
Undertaking of the Companv
This tariff contains the regdations and rates applicable to intrastate interexchange
telecommunications services provided by the Company for telecommunications between
points within the State of Arkansas. Services are furnished subject to the availability of
facilities and subject to the terms and conditions of this tariff in compliance with
limitations set forth in the Commission's rules. The Company's senices are provided on
a statewide basis and are not: intended to be limited geographically. The Company offers
service to a11 those who dcsire to purchase service from the Company consistent with aII
of the provisions of this tariff. Customers interested in the Company's services shall file a
service application with the Company which fully identifies the Customer, the services
requested and other information requested by the Company. The Company reserves the
right to examine the credit record and check the references of aII appiicants and
Customers prior to accepting the service order. The service application shall not in itseIf
obligate the Company to provide services or to continue to provide service if a later check
of applicant's credit record is, in the opinion of the Company, contrary to the best interest
of the Company. The Company may act as the Cusfomer's agent for ordering access
connection facilities provided by other carriers or entities when authorized by the
Customer, to allow connection of a Customer's location to a service provided by the
Company. The Customer shall be responsible for d l charges due for such service
arrangement.
Issue Date: April 1,2011
By:
Effcctive:
Martin Tibbitts, President
300 Maple Park Blvd., Ste. 301
St. CIair Shorcs, Michigan 48081
,2011
ElPR
RESIDENTIAL LONG DISTANCE, INC.
2.1.1
IO 22 Ati ‘I1
ORIGINAL SHEET 10
ARKANSAS PSC TARIFF NO. 1
The services provided by the Company are not part of a joint undertaking with any
other entity providing telecommunications channels, facilities, or services, but
may involve the resale of the Message Toll Services (MTS) and Wide Area
Telecommunications Services (WATS) of unddying common carriers subject to
the jurisdiction of this Commission.
2. I .2 The rates and regulations contained in this tariff apply ody to the services
furnished by the Company and do not apply, unIess otherwise specified, to the
lines, facilities, or services provided by a local exchange tekphone company or
other common carriers for use in accessing the services of the Company.
2.1.3 The Company reserves the right to limit the length of comunicatiom, to
discontinue furnishing services, or limit the use of service necessitated by
conditions beyond its control, including, lack of satellite or other transmission
medium capacity; the revision, alteration or repricing of the Underlying Carrier’s
tariffed offerings; ox when the use of service becomes or is in violation of the law
or the provisions of this tariff.
2.2
Use of Sentices
2.2.1
The Company’s services may be used for any lawful purpose consistent with the
transmission and switching parameters of the telecommunications Facilities
utilized in the provision of services, subject to any limitations set forth in this
Section 2.2.
2.2.2
The use of the Company’s services to make calls which might reasonabIy be
expected to fighten, abuse, torment, or harass another or in such a way as to
unreasonabIy interfere with use by others is prohibited.
Issue Date: April I, 2011
By:
Effective:
Martin Tibbitts, President
300 Maple Park BIvd., Stc. 301
St. Clair Shores, Michigan 48081
,2011
BPR
1 tfl 22 AH '11
RESIDENTIAL LONG DISTANCE, XNC.
ORIGINAL SHEET I1
ARKANSAS PSC TAlUFF NO. 1
2.2.3
The use of the Company's services without payment for service or attempting to
avoid payment for service by hudulent means or devices, schemes, fake or
invalid numbers, or false calIing or credit cards is prohibited.
2.2.4
The Company's services are available for use 24 hours per day, seven days per
week.
2.25
The Company does not transmit messages, but the services may be used for that
purpose.
2.3
2.2.6
The Company's services may be denied for nonpayment of charges or for other
violations of this tariff.
2.2.7
Customers shall not use the service provided under this tariff for any unlawful
purpose.
2.2.8
The Customer is responsible for notifying the Company immediately of any
unauthorized use of services.
ResponsibiIities of the Customer
2.3.1 The Customer is responsible for placing any necessary orders and complying with
tariff regulations. The Customer is also responsible for the payment of charges for
services provided under this tariff.
2.3.2 The Customer is responsibk for charges incurred for special construction and/or
special facilities which the Customer requests and which are ordered by the
Company on the Customer's behalf.
2.3.3
If required for the provision of the Company's services, the Customer must
provide any equipment space, supporting structure, conduit and electrical power
without charge to the Company.
Issue Date: ApriI I, 2011
By:
Effective:
Martin Tibbitts, President
300 Maple Park BIvd., Ste. 301
St. Clair Shores, Michigan 48081
,2011
bpa I in
RESIDENTIAL LONG DISTANCE, INC.
2
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ORIGINAL SHEET I2
ARKANSAS PSC TARIFF NO. 1
2.3.4 The Customer is responsible for arranging access to its premises at times mutually
agreeabIe to the Company and the Customer when required for Company
personnel to install, repair, maintain, program, inspect or remove equipment
associated with the provision of the Company's services.
2.3.5
The Customer shall cause the temperature and reIative humidity in the equipment
space provided by Customer for the installation of the Company's equipment fo be
maintained within the range normally provided €or the operation of
microcomputers.
2.3.6 The Customer shall ensure that the equipment and/or system is properly interfaced
with the Company's facilities or services, that the signals emitted into the
Company's network are of the proper mode, bandwidth, power and signal Ievel for
the intended use of the subscriber and in compliance with criteria set forth in this
tariff, and that the signals do not damage equipment, injure personnel, or degrade
service to other Customers. If the Federal Communications Commission or some
other appropriate certifying body certifies termind equipment as being technically
acceptable for direct electrical connection with interstate communications service,
the Company will permit such equipment to be connected with its channels
without the use of protective interface devices. If the Customer faiIs to maintain
the equipment andlor the system properly, with resuIting imminent harm to
Company equipment, personnel or the quality of service to other Customers, the
Company may,upon written notice, require the use of protective equipment at the
Customer's expense. Lf this faiIs to produce satisfactory quality and safety, the
Company may, upon written notice, terminate the Customer's service.
Issue Date: ApriI I, 2011
By:
Effective:
Martin Tibbitts, President
300 Maple Park Blvd., Ste. 301
St. Clair Shorcs, Michigan 48081
,2011
A R K PUBLIC SEtiv. cag,:t~.
CFCREIARY
APA
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RESIDENTIAL LONG DISTANCE, LNC.
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IO 22 jH '11
ORIGINAL SHEET 13
ARKANSAS PSC TARIFF NO. 1
2.3.7
The Customer must pay the Company for replacement or repair of darnage to the
equipment or facilities of the Company caused by negligence or wiIIfuI act of the
Customer or others, improper use of services, or use of equipment provided by
Customer or others.
2.3.8
The Customer must pay for the loss through theft of any the Company equipment
installed at Customer'spremises.
2.3.9 If the Company instdfs equipment at Customer's premises, the Customer shall bc
responsible for payment of any applicabk installation charge.
2.3.10 The Customer must use the services offered in this tariff in a manner consistent
with the terms of this tariff and the policies and regulations of aII state, federal and
local authoritieshavingjurisdiction over the service.
2.4
CancelIatian or Interruption of Sewices
2.4.1
Upon five ( 5 ) working days' (defined as any day on which the company's business
ofice is open and the U.S. Mail is delivered) written notice to the Customer, the
Company may immediately discontinue services to a Customer or may withhold
the provision of ordered or contracted services:
2.4.1 .A
For nonpayment of any sum due the Company for more than thirty
(30) days after issuance of the bill for the amount due,
2.4. I .B
For violation of any of the provisions of this tariff,
2.4.1 .C
For violation of any law, rule, regulation, policy of any governing
authority having jurisdiction over the Company's services,or
Issue Date: ApriI I, 2011
By:
Effective:
Martin Tibbitts, President
300 Maplc Park BIvd., Ste. 301
St. Clair Shores, Michigan 48081
,2011
APR I la 22 RM '11
RESIDENTIAL LONG DISTANCE, INC.
ORIGINAL S-ET
14
hRKlANSAS PSC TARIFF NO. 1
2.4.1 .D
By reason of any order or decision of a court, public service
commission or federaI regulatory body or otlier governing authority
prohibiting the Company from furnishing its services.
2.4.2
The Company may intempt the provision of services at any time in order to
perform tests and inspections to assure compliance with tariff regdations and the
proper installation and operation of Customer and the Company's equipment and
facilities and may continue such intemption untiI any items of noncompliance or
improper equipment operation so identified are rectified.
2.4.3
Service may be discontinued by the Company without notice to the Customer, by
blocking traffic to certain countries, cities or Nxx exchanges, or by blocking calls
using certain Customer authorization codes, when the Company deems it
necessary to take such action to prevent unlawful use of its service. The Company
wiII restore service as soon as it can be provided without undue risk, and will,
upon request by the Customer affected, assign a new authorization code to replace
the one that has been deactivated.
2.4.4
The Customer may terminate service upon five (5) days written notice for the
Company's standard month to month contract. Customer will be liable for all
usage 011any of the Company's service offerings until the Customer actually
Ieaves the service. Customers will continue to have Company usage until the
Customer notifies its local exchange carrier and changes its Iong distance carrier.
UntiI the Customer so notifies its local exchange carrier, it shal continue to
generate and be responsible for Iong distance usage.
Issue Date: ApriI I, 2011
By:
Effcctive:
Marlin Tibbitts, President
300 MapIe Park BIvd., Ste. 301
St. Clair Shores, Michigan 48081
,2011
dPR 1 lfl 22 bfl
RESIDENTIAL LONG DISTANCE, INC.
I
2.5
2.6
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ORIGINAL SHEET 15
ARKANSAS PSC TARIFF NO. 1
1 i L b
Credit Allowance
2.5. I
Credit may be given for disputed caIIs, on a per caIl basis.
2.5.2
Credit shall not be issued for unavailability of long distance services.
Resioration of Service
The use and restoration of service shall be in accordance with the priority system
specified in part 63, Subpart D of the Rules and Regulations ofthe Federal
Communications Commission.
2.7
Deposits
(A)
To safeguard its interests, the Company may require the Customer to make a
deposit to be held as a guarantee for the payment of charges in accordance with
Commission RuIes. A deposit cannot exceed one month's local service plus two
months' estimated toll service if the Company is also providing to11 service to the
Customer. A deposit may be required if the Customer's financial condition is not:
acceptabk to the Company or is not a matter of general knowledge. A deposit
does not relieve the Customer of the responsibiIity for the prompt payment of bills
on presentation. The deposit wilI not exceed an amount equal to two times the
estimated monthly charge after service has commenced or an amount equal to one
average biI1 before services be,I.in. A deposit may be required in addition to an
advance payment.
(B)
Upon discontinuance of service, the Company shall promptIy and automatically
refund the Customer'sdeposit plus accrued interest, or the balance, if any, in
excess of the unpaid bills including any penalties assessed for service furnished by
the Company.
Issue Date: ApriI 1,2011
By:
Effectivc:
Martin Tibbitfs, President
300 Maple Park Blvd., Ste. 301
St. Clair Shores, Michigan 48081
,2011
ORIGMAL S m E T 16
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ARKANSAS PSC TARIFF NO. 1
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(C)
Deposits will accrue interest annualIy at the rate per annum allowed per
Commission rules. Accrued interest shall be annually credited to tlie Customer by
deducting such interest from the amount of the next bilI for sewvice foIlowing the
accruaI date. T h e Company wiII refund the deposit after 12 months for Customers
which are in good standing with the Company.
(D)
The Company shaII annuaIIy and automatically refund the deposits of Customers
who have paid biIIs for twelve consecutive months without having had service
discontinued for nonpayment or had more than one occasion on which a biII was
not paid within the period prescribed and are not then delinquent in payment.
2.8
Advance Pavmenfs
To safeguard its interests, the Company may require a Customer to make an advance
payment before services and facilities are furnished, where special construction is
involved. +?&e advance payment will not exceed an amount equal to the nonrecurring
[email protected])and one (1) month's charges for the sentice or facilities. In addition, the
advance payment may aIso include an amount equal to the estimated non-recurring
charges for the special construction and recurring charges (if any) for a period to be set
between the Company and the Customer. The advance payment will be credited to the
Customer's initiaI bill. Advance payments do not accrue interest. An advance payment
may be requircd in addition to a deposit.
Issue Date: April. 1,2011
By:
Effective:
Marlin Tibbitts, President
300 MapIe Park Blvd., Ste. 301
St. Clair Shores, Michigan 48081
,2011
fiPR
RESIDENTtAL LONG DISTANCE, XNC.
I 10 22 11 '11
ORIGINAL SHEET 17
ARKANSAS PSC TARIFF NO. 1
h? aA
B
2.3
Pavmcnt and BilIing
2.9.1
Service is provided and biIIed on a billing cycle basis, beginning on the date that
service becomes effective. BiIIing is payable upon receipt.
2.9.2
The customer is responsible for payment of a11 charges for services furnished to
the Customer, as well as to all persons using the Customer's codes, exchange
lines, facilities, or equipment, with or without the knowledge or consent of the
Customer. The security of the Customer's Authorization Codes, subscribed
exchange lines, and direct connect facilities is the responsibility of the Customer.
All calls placed using direct connect facilities, subscribed exchange lines, or
Authorization Codes wiII be biIIed to and must be paid by the Customer. Charges
based on actuaI usage during a month and any accrued interest wilI be billed
monthly in arrears.
2.9.3
All bills are presumed accurate, and shall be binding on the customer udess
objection is received by the Company within the appIicable statute of limitations.
No credits, refunds, or adjustments shalI be granted if demand therefore is not
received by the Company in writing within such Iimitation period.
Issue Date: April 1,2011
By:
Effective:
Martin Tibbitts, President
300 MapIe Park Blvd., Stem301
St. Clair Shores, Michigan 48081
,2011
APR I 10 22 A i '11
RESIDENTIAL LONG DISTANCE, INC.
F i r
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ORIGINAL SHFXT 18
ARKANSAS PSC TARLFF NO. 1
L IkLV
2.10
Collection Costs
In the event Company is required to initiate legal proceedings to collect any amounts due
to Company,or to enforce any judgment obtained against a Customer, or for the
enforcement of any other provision of this tariffor applicable Iaw, Customer shall, in
addition to all amounts due, be liabIe to Company for all reasonable costs incurred by
Company in such proceedings and enforcement actions, including reasonable attorneys'
fees, collection agency fees or payments, and court costs. In any such proceeding, the
amount of collection costs, including attorneys' fees, due to the Company,will be
determined by the court.
2.1 1
Taxes
-
N1 federal, state and local taxes, assessments, surcharges, or fees, including sales faxes,
use taxes, gross receipts taxes, and municipal utilities taxes, are billed as separate Iine
items and are not included in the rates quoted herein.
2.12
Late C h a r s
A late fee of 10.0% of the first $30.00 and 2.0% of the remaining bdance will be charged
on any bdances due for more than thirty (30)days.
2.13
Returned Check Charge
A fee of $20.00 wilI be charged whenever a check or draft presented for payment for
service is not accepted by the institution on which it is written.
2.14
Reconnection Charm
A reconnection fee of $25.00 per occurrence will be charged when service is
reestablished for Customers which have been disconnected due to non-payment. Payment
of the reconnection fee and any other outstanding amounts will be due in fulI prior to
reconnection of service.
ISSUCDate: ApriI 1,2011
By:
Effective:
Martin Tibbitts, President
300 Maple Park Blvd., Stc. 301
St. Clair Shorcs, Michigan 48081
,2011
RPA t
10 22 All '11
RESIDENTIAL LONG DISTANCE, INC.
-41
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r
ORIGINAL SHEET 19
ARKANSAS PSC TARIFF NO. 1
t ILtU
SECTION 3 DESCRIPTION OF SERVICE
3.1
Computation of Charges
3.1.1
The total charge for each completed call may be a variable measured charge
dependent on the duration, distance and time of day of the call. The totd charge
for each compIeted call may also be dependent only on the duration of the call, i.e.
a statewide flat rate per minute charge. The variable measured charge is specified
as a rate per minute which is applied to each minute. All calls are measured in
increments as set forth in the Rates Section of this miff. Fractions of a billing
increment are rounded up to a fuII biIIing increment on a per caIl basis. Fractions
of a cent per minute are rounded up to a fuII cent on a per call basis.
3.1.2
Where mileage bands appear in a rate table, rates for all calls are based upon the
airline distance between the originating and terminating points of the call, as
determined by the vertical and horizontal coordinates associated with the
exchange (the area code and three digit central office code) associated w
ith the
originating and terminating telephone numbers. If the Customer obtains access to
the Company's nehvork by a dedicated access circuit, that circuit will be assigned
an exchange for rating purposes based upon the Customer's main tekphone
number at the location where the dedicated access circuit terminates. The vertical
and horizontal (V & EE) coordinates for each exchange and the airline distance
between them wiII be determined according to industry standards.
3-13 Timing begins when thc called station is answered and two way communication is
possible, as determined by standard industry methods generally in use for
ascertaining answer, including hardware answer supervision in which the local
telephone company sends a signal to the switch or the software utilizing audio
tone detection. Recognition of answer supervision is the responsibility of the
Underlying Carrier. Timing for each call ends when either party hangs up. The
Company wilI not bill for uncompleted calis.
Issue Datc: April 1,2011
By:
Effective:
Martin Tibbitts, President
300 Maple Park Blvd., Ste. 301
St. Clair Shores, Michigan 48081
,2011
Customer inquiries or complaints regarding service or accounting may be made in writing
or by telephone to the Company at:
300 Maple Park BIvd., Ste. 301
St. Clair Shores, Michigan 48081
(888) 419-6070
Any objection to billed charges should be rcported promptly to the Company.
Adjustments to Customers' biIIs shall be made to the extent that records are available
andlor circumstances exist which reasonably indicate that such charges are not in
accordance with approved rates or that an adjustment may otherwise be appropriate.
Where o v e r b i h g of a subscriber occurs, due either to Company or subscriber error, no
Iiability exists which will require the Company to pay any interest, dividend or other
compensation on the amount overbilled.
If Customer complaints cannot be resolved by the Company, the Customer may contact
the Arkansas PubIic Service Commission at the following address and phone number:
Consumer Services
1000 Center Street
PO Box 400
Little Rock Arkansas 72203400
(800)482-1 I64
If'a Customer accumulates more than One Dollar of undisputed dehquent Company 800
Service charges, the Company ResponsibIe Organization reserves the right not to honor
that Customer's request for a Responsible Organization change untiI such undisputed
chargcs are paid in fuII.
Xssuc Date: April I, 2011
By:
Effective:
Martin Tibbitts, President
300 Maple Park Blvd,, Ste. 301
St. CIair Shores, Michigan 48081
,2011
B P ~ I in 22
RESIDENTIAL LONG DISTANCE, XNC.
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ORIGINAL SHEET 21
ARKANSAS PSC TARIFF NO. 1
L E V
3.3
LeveI of Service
A Customer can expect end to end network availabiIity of not less than 99% at a11 times
for all services.
3.4
Billing Entity Conditions
When billing functions on behdf of the Company or its intermediary are performed by
Iocal exchange telephone companies or others, the payment of charge conditions and
regulations of such companies and any regulations imposed upon these companies by
regulatory bodies having jurisdiction apply. The Company's name and toII-f?ee telephone
number will appear on the Customer's biII.
Issue Date: April I, 201 1
By:
Effective:
Martin Tibbitts, President
300 Maple Park Blvd., Ste. 301
St. Clair Shores, Michigan 48081
,2011
ORIGINAL SE-FEET22
ARKANSAS PSC TARIFF NO. 1
3.5
Service Offerings
3.5.1
1+ Dialing.
This service permits Customers to originate calls via switched or dedicated access
lines, and to terminate intrastate calls. The customer dials "I+" foIIowed by "ten
digits".
3.52 Reserved for Future Use
3.53
Reserved for Future Use
3.5.4 Directory Assistance.
Access to long distance directory assistance is obtained by dialing 1 -f- (area code)
+ 555-1212 for listings within the originating area code and 1 -I-(area code) -I-5551212 for other listings. A charge applies for each caII to directory assistance. A
maximum of two requested telephone numbers will be processed per call to
directory assistance.
Issue Date: April 1,2011
By:
Effective:
Martin Tibbitts, President
300 MapIe Park BIvd., Ste. 301
St. CIair Shorcs, Michigan 48081
'I
2011
3.5.5
SpeciaIized Pricing Arrangements.
Customized service packages and competitive pricing packages at negotiated rates
may be fUrnished on a case-by-case basis in response to requests by Customers to
the Company for proposals or for competitive bids. Service offered under this
tariff provision \vi11 be provided to Customers pursuant to contract. UnIess
otherwise specified, the regulations for such arrangements are in addition to the
appIicable regulations and prices in other sections of the tariff. SpeciaIized rates
or charges will be made available to similarly situated Customers on a nondiscriminatory basis.
3.5.6
Emergency CaII HandIing Procedures.
Emergency "91 1" calls are not routed to company, but are completed through the
locaI nehvork at no charge.
3.5.7
PromotionaI Offerings.
The Company may, fiom time to time, make promotional offerings to enhance the
marketing of its services. These offerings may be limited to certain dates, times
and locations. The Company will notify the Commission of such offerings as
required by Commission rules and regulations.
Issue Date: April I, 2011
By:
Effective:
Martin Tibbitts, President
300 MapIe Park BIvd., Ste. 301
St. Clair Shores, Michigan 48081
,2011
A ~ R I 10 23
RESIDENTIAL LONG DISTANCE, INC.
RH 'I1
ORIGINAL SHEET 24
ARKANSAS PSC TARIFF NO.1
SECTION 4 - RATES
4.1
13- Dialing
ODtion 1
$0.05 per minute (Continend US)
A $6.99 per month per number service charge applies.
BiITed in one minute increments
Option 2
$14.95 per month per line, unlimited Iong distance (Continental US)
4.2
Reserved for Future Use
Issue Date: April I, 2011
By:
Effective:
Martin Tibbitts, President
300 Maple Park Blvd., Ste. 301
St. Clair Shores, Michigan 48081
,2011
RESIDENTIAL LONG D X S T A ,
hd.0 23 RM ‘11
ORIGINAL SHEET 25
ARKANSAS PSC TARIFF NO. 1
4.3
Reserved for Future Use
4.4
Carrier Cost Recoverv Charge
In order to recover costs the Company incurs with regard to TeleRelay service, National
Number Portability and Federal Regulatory fees, a $1.98 monthly surcharge wiII be
assessed per account per month. This surcharge will appear as a separate line item on
your invoice.
Issue Date: ApriI 1,2011
By:
Effective:
Martin Tibbitts, President
300 Maple Park BIvd., Ste. 301
St. Clair Shores, Michigan 48081
,2011
ORIGINAL S m E T 26
ARKANSAS PSC TARIFF NO. 1
4.5
Directow Assistance
$1.25
4.6
Returned Check Charge
$20.00
4.7
Resented for Future Use
Issue Date: April 1,2011
By:
Effective:
Martin Tibbitts, President
300 Maple Park Blvd., Ste. 301
St. CIair Shores, Michigan 48081
,2011
4.8
Reserved for Future Use
4.9
Pavphone Dial Around Surcharge
A dial around surcharge of $0.30 per call wiII be added io any completed intrastate toll
access code and subscriber toll-free 8001888 type calls pIaced from a public or semipublic payphone.
4.10
Presubscribed Interexchange Carrier Charge
A Presubscribed Interexchange Carrier Charge ("PICC") appIies on a monthIy basis to all
Customer monthly bills at the prevailing rate.
Issue Date: ApriI 1,2011
By:
Effcctive:
Martin Tibbitts, President
300 Maple Park BIvd., Ste. 301
St* Clair Shores, Michigan 48081
,2011