Phone - 608-240-7400 Toll Free - 1-855-417-6892 E-mail -

Phone - 608-240-7400
Toll Free - 1-855-417-6892
E-mail - [email protected]
ADRC of Dane County
Opened 11/28/12
Where is the ADRC located?
2865 North Sherman Ave
Northside TownCenter
Madison, WI 53704
Hours of Operation:
M-F, 7:45 to 4:30
What is an ADRC?
An ADRC is the place for information and
assistance related to aging or living with a
disability. ADRC’s gather information,
answer your questions, and explain what
options are available to you.
ADRC’s are located in all counties in Wisconsin
 ADRC Services are Free
 Immediately available; no waiting
 Voluntary, Consumer Directed
 Unbiased information
 Experienced staff
 Comprehensive Database
Who We Serve
 Older Adults
 Adults with Chronic Health Conditions
 Adults with Developmental Disabilities
 Adults with Physical Disabilities
 High School Transition (age 17 ½+)
 All income levels
 Family Members, Caregivers and Friends
What We Do
 Provide Information and Assistance
 Assess your needs. Provide health and wellness
Explain options and suggest appropriate services as well as
inform you of the costs if possible
Public Benefits Eligibility for government programs –
Medicaid, Medicare, FoodShare, a Disability
Determination from Social Security
Elder Benefit Specialists for consumers 60 years and older
Disability Benefit Specialists for adults 18 to 59
What happens when I
contact the ADRC?
An Information and Assistance (I and A)
Specialist answers the phone / greets a walkin consumer / answers an e-mail
You determine what and how much ADRC
assistance you want
The same I and A Specialist follows up on
your issue – giving you available resources
An I and A may contact you in a week or two
to see if the information given was helpful
Disability Benefit Specialists
 There are four disability benefit specialists at the
ADRC. They can help adults ages 18 to 59 with physical
disabilities, developmental disabilities, mental illness
and/or substance use disorders.
 How can they help you? They can:
 Provide accurate information on public and private
benefits and programs;
 Help determine which benefits and programs you may
be entitled to;
 Help you to fill out applications for benefits, programs
and services;
Disability Benefit Specialists
 Help you to fill out applications for benefits, programs
and services;
 Talk with you about your choices and the programs or
services that might best meet your needs;
 Providing assistance in obtaining or retaining benefits
and services;
 Provide referrals, assistance and support on other
matters including disability rights.
Disability Benefit Specialists cont.
 What programs can they help with?
 Medicaid (Medical Assistance)
 Social Security Disability Income (SSDI). Including
applying for disability through Social Security.
Supplemental Security Income (SSI)
Prescription Drug Assistance
Food Share
Low-Income Tax Credits
Insurance Issues
Housing and Utility Issues
Elder Benefit Specialists
 There are two Elder Benefit Specialists located at the
ADRC. They work with people 60 years and older who are
having a problem with their private or government
benefits. They have access to attorneys knowledgeable in
elder law; these attorneys are also available to assist older
persons in need of legal representation on benefit matters.
 They can also help older adults who need help applying for
benefits, or who have been denied a benefit that they think
they are entitled to receive.
Elder Benefit Specialists cont…
 What can the Elder Benefit Specialists help with?
 Medical Assistance
 Medicare A, B, C and D
 SeniorCare
 BadgerCare eligibility and denials or reductions in benefits
 Extra Help with Prescription Drug Costs
 Other Health Insurance Coverage Issues
 Medical Debt Remediation
 Long-Term care Insurance Coverage Issues
Elder Benefit Specialists cont…
 Food Share
 Social Security (SSI, SSI-E, SSDI, overpayment issues, etc.)
 Railroad Retirement Benefits
 Lifeline/LinkUp
 Wisconsin Home Energy Assistance Program (WHEAP)
 Wisconsin’s Weatherization Assistance Program (disputes
and appeals)
Subsidized Housing Access/Tenant Rights
Utility Shutoffs/Unpaid Utility Bills
Landlord/Tenant/Evictions/Security Deposit Return
And more
Focal Points for Seniors
 In addition to using the ADRC for their needs, older adults
can also contact their local Focal Points in Dane County.
They are:
East Madison/Monona Coalition of the Aging
South Madison Coalition of the Elderly
North/Eastside Senior Coalition
West Madison Senior Coalition
Belleville Senior Center
Colonial Club Senior Activity Center
DeForest Area Community & Senior Center
Fitchburg Senior Center
Focal Points for Seniors
 McFarland Senior Outreach Services
 Middleton Senior Center
 Northwest Dane Senior Services
 Oregon area Senior Center
 Southwest Dane Senior Outreach
 Stoughton Senior Center
 Verona Senior Center and
 Waunakee Senior Center
How to Contact the ADRC
 Call: 608 240-7400
 Toll Free: 855-417-6892
 Email: [email protected]
 Web Site:
 Come to the ADRC Office, 2865 N.
Sherman Ave, Madison, no appointment
necessary, 7:45 a.m. – 4:30 p.m., M - F
Deb Solis
2865 N. Sherman Ave
Madison, WI 53704
Phone - 608-240-7461
E-mail – [email protected]