Postal Rates 2014 – 2015 1 April 2014 – 31 March 2015

Postal Rates
2014 – 2015
1 April 2014 – 31 March 2015
2014 – 2015
1 April 2014 – 31 March 2015
CONTENTS
Page
Ordinary mail/Fastmail - Domestic
2-3
Postage-included envelopes
3-4
Domestic stamp booklets and rolls
5
Packaging products
5
Franking machines
5-6
Value added: Business Reply Service
6-7
Registered letter
7-8
Domestic bulk mail
9-10
10
Rebates
Direct Mail
11-14
Infomail
11-12
Response mail/Magmail
13-14
Domestic parcels
14-15
International mail
15-20
EMS
21-24
Philatelic products
25
25-26
Postboxes and Private bags
26
Postbank
27-36
Speed Service Couriers
Letter delivery tip
37
1
Ordinary Mail/Fastmail
Domestic
(posted in South Africa for delivery in South Africa)
Ordinary Letter Mail
Letter mail refers to any form of written communication or other
document, article or object that is addressed to a specific person,
persons or a specific address and is conveyed by other than
electronic means. It includes parcels, packages, wrappers,
cylinders or articles conforming to the mass and size limitations
detailed below.
The Ordinary Letter Mail service is the standard postal service with
set delivery standards from the time of despatch to arrival at the
point of delivery. These are one day longer than Fastmail.
Fastmail Service
Fastmail is a letter service in South Africa with a one-day delivery
standard in the same city or town, a two-day delivery standard
between major cities and towns and a three-day delivery standard
for all other destinations.
These standards do not include the day of posting.
Envelope size
Size
Mass
Size
max (mm) max (mm) min (mm)
Thickness
max (mm)
Small DL Maxi
Medium B5
Large B4
Postcards
Cylinders/rolled items
Rolled addressed
newspapers
5
10
30
0,295
70
50g
1kg
1kg
10g
1kg
235 x 120
250 x 176
353 x 250
353 x 250
L 520/620
70
1kg
L 353
140 x 90
140 x 90
RATES FOR DOMESTIC LETTER MAIL
(Standard stamps for DL, B5 and B4 envelopes are now available
at Post Offices)
Type of mail
Customers’ own envelope
Small (DL) maxi
Medium (B5)
Large (B4)
Ordinary mail
Fastmail
R 3.00
R 5.95
R 7.30
R 4.80
R11.45
R13.80
Customers’ own postcard
Small (DL) maxi
Medium (B5)
Large (B4)
R 3.00
R 5.95
R 7.30
R 4.80
R11.45
R13.80
Cylinders/rolled items
Cylinder/rolled items (520 mm x 70 mm)
Cylinder/rolled items (620 mm x 70 mm)
R 7.30
R 12.95
R11.80
R14.10
Newspapers
Rolled addressed newspapers
R 3.90
R11.45
2
Payment methods
Mail will only be accepted if the official payment methods are
used, e.g. postage stamps, postage-included envelopes and
franking machine impressions approved by the Post Office.
Handing in
Franked mail may not be posted in street posting boxes, but must
be handed in at designated Post Office counters or mail centres.
Information
Please contact your local Sales Division of the Post Office for
information about posting methods and requirements
See back page for contact details.
Late fee
A late fee of R15.90 is charged for all mail accepted after closing
time.
Return Postal Charges
Return Postal charges will be levied on all undelivered or returned
postal articles.
Letter measuring instrument
Special measuring cards used to measure domestic letters in
order to determine the postage payable are available at
Post Office branches.
Position of address on envelope
The address on an envelope must always be positioned parallel to
the length (longer side) of the envelope.
Postage-included Envelopes
Postage-included envelopes are available at all Post Office outlets.
The retail price includes the postage.
Type of envelope
Size
Price
Ordinary Mail postage-included envelopes
C6 with and without window
C6 with and without window (self-seal)
DL maxi with and without window
DL maxi with and without window (self-seal)
B5 without window
C4 without window
Lettergram (prefabricated)
162mm x 114mm
162mm x 114mm
235mm x 120mm
235mm x 120mm
250mm x 176mm
324mm x 229mm
R
R
R
R
R
R
R
Fastmail postage-included envelopes
DL maxi with and without window
B5 without window
B4 without window
C4 without window
235mm x 120mm
250mm x 176mm
353mm x 250mm
324mm x 229mm
R 5.10
R12.30
R15.25
R14.40
3
3.20
3.20
3.20
3.20
6.80
9.20
3.10
Discount on postage-included envelopes
Volume
1 - 249
250 - 499
500 - 9 999
10 000 - 19 999
20 000 - 49 999
50 000 and more
Discount
0%
1%
2%
3%
4%
Consult Regional Sales Manager
Postcards
Postcards are used to convey unenclosed messages and greetings.
There are two types of postcard, i.e. postage-included postcards
and ordinary postcards on which postage must be paid.
The maximum size is 353mm x 250mm and the maximum mass
is 10g. Items exceeding these dimensions must be posted at the
applicable letter post postage rate.
Postcards must:
• Be rectangular
• Be made of cardboard or paper stiff enough not to make mail
handling difficult
• Bear the indication Postcard on the front (not compulsory for
picture postcards)
• Have the right-hand half of the back reserved for the address,
prepayment and service instructions/labels
Postcard postage and postage-included rates
Type of postcard
Maximum size
Price/Postage
Postage-included postcard
235 x 120mm
R3.20
Other postcard (Postcard
not included in the price)
DL
B5
B4
R3.00
R5.95
R7.30
Change-of-address postcard
(postage included in the price)
R3.20
Discount on postcards
Discount is granted on large volumes of purchases of postcards.
Volume
Discount
5 000 - 9 999
10 000 - 14 999
15 000 - 19 999
20 000 and more
1%
1.5%
2%
2.5%
4
Stamp booklets and stamp rolls
(for standard domestic letter postage)
Stamp booklets and stamp rolls are available at Post Offices.
They can also be ordered at the Post Office Customer Contact
Centre (Telemarketing) on (012) 401 7800 or 0860 080 080.
Prices of stamp booklets and stamp rolls
Item
Price
R30.00
R1500.00
R3000.00
R300.00
R1500.00
R3000.00
Booklet of 10 stamps
Boxes of 50 (500 stamps)
Boxes of 100 (1 000 stamps)
Roll of 100 (100 stamps)
Rolls of 100(5) (500 stamps)
Rolls of 100(10) (1 000 stamps)
Discount is granted when the below mentioned volumes of stamp
booklets or rolls are bought.
Volume
Discount
Boxes of 50 (500 stamps)
Boxes of 100 (1 000 stamps)
Rolls of 100(5) (500 stamps)
Rolls of 100(10) (1 000 stamps)
2%
5%
2%
5%
Price
R1470.00
R2850.00
R1470.00
R2850.00
Packaging Products
Product
Dimensions/Size
Rate
Box No 1
Box No 2
Box No 3
Jiffy bags
Bubble wrap roll
Mailing tube
200mm x 180mm x 80mm
300mm x 230mm x 120mm
400mm x 230mm x 135mm
Eight different sizes
310mm x 5m
70mm x 620mm x 1,5m
Contact your
local Post
Office branch
for the latest
prices
Franking Machines
Remote meter-setting franking machines are postage meters which,
as the name suggests, are reset by telephone, fax or modem.
•
•
•
•
To operate a franking system, customers must purchase a
licence from the Post Office. The franking system also dates,
seals and prints a return address and counts the envelopes
Postage is purchased electronically without customers having to
leave their premises
Machine inspections are conveniently done on the customer’s
premises
All mail franked by a franking machine must be franked at the
specified published rate(s)
5
Approved suppliers
Customers may only use franking machines supplied by the
following suppliers:
Supplier
Telephone number
Frama
Hasler Business Systems (Ascom/Hasler/Neopost)
Pitney Bowes/SA (Pitney Bowes)
Earlyworx 282 (Pty) Ltd
(011)
(011)
(011)
(011)
463
787
516
793
9042
5959
9400/10
1654
Franking machine licence fees
Service
Fee
New licence
Transfer of licence
Annual renewal
R231.10
R231.10
R167.00
Spoiled impression fee
per 100 or portion thereof
Small DL maxi
Medium B5
Large B4
R26.30
R33.30
R41.20
Business Reply Service (BRS)
With the BRS, businesses can offer their customer or prospective
customers the incentive to reply without having to pay postage.
Two options are available: Businesses may • Enclose a pre-printed business reply postcard or envelope in
their mailing (for samples of designs, they may contact the
Regional Sales Office)
• Or advertise a specified Freepost address and BRS number to
which customers may write (no postage stamp is required)
Businesses who use this service for the first time have to apply for
the service on an application form. They also have to sign a BRS/
Freepost address licence agreement available from their Regional
Sales Manager, branch manager or the Internet. A BRS licence/
Freepost address licence expires annually on 31 March. Existing
customers also have to renew their licences annually.
• Customers can apply for a BRS licence at their local Post Office
branch or Regional Sales Office
• The Regional Sales Manager can provide the specifications for
this service
• The BRS/Freepost address application/renewal form, as well as
the licence agreement form, can be viewed and downloaded
from the Internet at www.postoffice.co.za
• Before a licence can be issued, printer’s proofs of the postcard
or envelope should be submitted to the Regional Sales
Manager for approval (printing specifications are available from
the branch manager or the Regional Sales Office)
• An annual licence fee is payable in advance
• A licensee must deposit an amount that will cover the postage
and service fee likely to accrue over six weeks
• BRS may be used with Fastmail
• All BRS users must have a private bag or a post office box to
use this service
6
Rates for Business Reply Service
Service
Rate
New licence
Annual renewal of licence
R211.50
R211.50
Ordinary mail:
postage +
handling fee
Envelope Size
Small (DL) maxi
Medium (B5)
Large (B4)
Cylinder
• 520mm length 70mm thickness
• 620mm length 70mm thickness
Parcels (excluding postage)
Fastmail:
postage +
handling fee
R 3.20
R 6.15
R 7.75
R 5.10
R11.80
R14.10
R 7.75
R13.50
R 6.15
R12.00
R14.40
No Fastmail parcels
Pro Rata licence fee for Business Reply Service
April/May/June
R211.50
July/Aug/Sep
R158.60
Oct/Nov/Dec
R105.70
Jan/Feb/March
R52.90
Discount on item delivered
A discount based on the annual use (number of postal items
handled each year by the Post Office and delivered to one licence
number of one BRS customer) applies and is calculated as follows:
Discount per item
4c
5c
7c
8c
12c
14c
18c
20c
25c
27c
Number of BRS items delivered
5 000 to 10 000
10 001 to 20 000
20 001 to 30 000
30 001 to 40 000
40 001 to 200 000
200 001 to 400 000
400 001 to 600 000
600 001 to 800 000
800 001 to 1 000 000
1 000 001 and above
Note
• No discount is given on fewer than 5 000 postal articles
• BRS rebates must be claimed within six months of the financial
year end, i.e. 31st March. Failing to do so will result in the
customer forfeiting the rebate for the relevant year
• Contact your Regional Sales Manager to arrange for a refund
Domestic Registered Letter with insurance option
• The Registered Letter with compensation option can be
used for letters that require a signature on delivery, contain
something of value, or important documents such as share
certificates, passports or airline tickets which require tracking
and tracing from acceptance to delivery
• A registered letter is electronically scanned, enabling it to be
tracked and traced on its journey throughout the postal system.
• Compensation is payable according to the cover that was used
• The compensation cover and Track and Trace facility are
available only in the Republic of South Africa
• This service cannot be used with Speed Services Couriers or
Parcels
7
This service is available in three envelope sizes:
Envelope
Size
Small (DL)
Medium (B5)
Large (B4)
235mm x 120mm x 50g
250mm x 176mm x 1kg
353mm x 250mm x 1kg
Basic service
• Full domestic Track and Trace
• Free compensation for up to R100
• Identification and signature on delivery
• Detailed proof of acceptance
Options available in the service
• Optional extra insurance for up to R2 000
• Proof of delivery
• Advice of delivery
Information
For further information, customers may contact their Regional
Sales Manager.
Rates for domestic registered letters with insurance option.
Size
Postage and service fee included
Small (DL) maxi
Medium (B5)
Large (B4)
R20.80
R23.75
R25.10
Item value
Fee
Compensation up to R100.00
Insurance up to R250.00
Up to R500.00
Up to R1 000.00
Up to R1500.00
Up to R2 000.00
Free
R14.60
R29.80
R59.90
R89.15
R119.00
Other Registered Letter Products
Postage included registered envelope
(235 x120mm), tamper resistant
Postage included registered envelope:
Documents only
DL 230 x 115mm, window
DL 230 x 115mm, non-window
Posted out of course fee
Detailed proof of acceptance (acceptance slip)
Interception of registered letter
Proof of delivery of a recorded article
Advice of delivery (AR card)
SMS tracking on recorded items – Premium no 32932
8
Rate
R23.10
R21.30
R21.30
R37.50
Free
R13.80
R31.70
R6.45
R1.00
Domestic Bulk Mail
Unsorted Bulk Mail
• This service is suitable for individuals and businesses that post
100 or more unsorted domestic articles at a time for delivery in
South Africa
• The mail must be handed in at a mail centre or designated Post
Office counter (enquire at your Post Office Regional Sales Office
or call the Customer Care Line)
• The articles must all bear an indication that postage has been
prepaid (stamp, franking machine impression, Permit Mail Logo).
This is regardless of whether or not rebates are claimed
• The articles must all face one way and be tied in bundles.
Rebate is normally not granted on unsorted bulk mail,
however, optical character reader (OCR) rebates may apply
if OCR facilities are available at the centre where the mail is
handed in and certain requirements are met
Requirements for rebates on OCR-compliant unsorted Bulk Mail
• The mail may be handed in only at the major mail centres with
Optical Character Reader facilities
• The quality of the postcodes on the unsorted Bulk Mail must be
such that it can be sorted successfully by the Optical Character
Reader at the mail centre where it is handed in
For specifications contact your Regional Sales Manager
Pre-sorted Bulk Mail
• This service is suitable for businesses that post at least 1 000
pre-sorted articles at a time for delivery in South Africa
• Rebate on the postage is granted (subject to operational
changes) if the consignments meet the set criteria
• The business’ address list or database must be checked by
Addresscheck and achieve a grading of 97 to 100 percent
(enquire at your Post Office Regional Sales Office or call the
Customer Care Line about Addresscheck)
• The checking must be done every six months or more frequently
if the Post Office requires this
• Customers who have 10 000 or fewer records in their database
need to check their database only once a year
• All official payment methods, except postage stamps, may be
used - no rebate is granted on articles with postage stamps
• The mail must be sorted in direct trays, direct bundles or qualify
as OCR mail
• The quantity stated must be correct
• Franking machine mail must be posted on the date indicated on
the franking machine impressions
• Consignments may not be combined, e.g. customer A and
customer B may not post joint consignments through a third
party such as a mailing house
• Consignments must be handed in at mail centres or designated
Post Office Bulk Mail branches during normal business hours or
by special arrangement
• The entire consignment must be handed in at the same time and
at the same place
• An official, correctly completed Bulk Mail delivery note (e-BDN)
must accompany every consignment
• The Addresscheck grading certificate must accompany the
consignment if rebate is claimed
• Each consignment must pass the Post Office’s revenue
protection inspection (postage, quality, quantity and
Addresscheck grading)
9
Direct-destination tray
• The contents per tray must be destined for one postcode only
• The letters in a full tray need not be bundled
• The letters in a tray must all face the same way
• Rebate is only granted on full trays. A tray is full if a flat hand
can just be inserted at one end of the tray
• Residue from full trays must be made up in Direct-destination
bundles, if possible, or as unsorted mail
• Roll-tainers and minitainers must all be clearly labelled with a
Track and Trace label
• If there are enough trays for one postcode destination, these
trays must be placed in a roll-tainer and the label on the rolltainer
must indicate the type of sort and the final destination
• If there are not enough trays for one postcode destination to fill
a roll-tainer, these trays must be placed in a roll-tainer together
with other trays for the same sorting line (please enquire at
your Post Office Regional Sales Office or call the Customer
Care Line for information about sorting lines)
Direct-destination bundle
• Direct-destination bundles contain standard (DL) letters for only
one postcode
• Direct-bundle mail must be faced and tied in bundles of at least
10 letters
• Residue from bundles must be made up as unsorted mail
• Bundles for the same route or sorting line must be packed in a
tray
• Trays with bundles for various destinations must be marked
Direct Bundle Sort (Mixed)
• Trays must be packed in roll-tainers
• Roll-tainers must be clearly labelled with a Track and Trace
label for the relevant route, sorting line or destination hub
• If there are enough direct-bundle trays for a route or sorting
line, the trays must be placed in a roll-tainer and the roll-tainer
must be labelled Direct Bundle Sort
Rebates on Bulk Mail
Type of mail
Direct-destination Direct-destination OCR-readable
tray
bundle
97-100%
97-100% grading 97-100% grading
grading
Standard
DL maxi
(small)
R0.24
R0.19
R0.15
Nonstandard
B5 (medium)
B4 (large)
R0.39
R0.29
N/A
Surcharges
• All underpaid and unpaid postal items (including franked
items) received via E-BDN, Web Riposte and Postlink, will
be surcharged double the postage shortage
• Permit and franking machine mail posted in street posting
boxes will be surcharged double the published postage rate
10
Direct Mail
InfoMail
The following options are available for local and national delivery:
* Private bags * Postboxes * Street delivery in selected areas
(please enquire at your regional sales office or branch office).
TYPES OF INFOMAIL
Description
Dimensions
Other
conditions
Delivery
Pamphlet
Unenveloped,
unaddressed
information/
advertising item
comprising one
sheet of paper
folded to A5 size
(210mm x
148mm).
The folded
pamphlet may
not be thicker
than 2mm and
may not weigh
more than 50g.
If the
information in
the pamphlet is
of a sensitive
nature, the
pamphlet must
be placed in an
envelope.
Local box
delivery.
Local street
delivery.
National box
delivery.
National street
delivery.
Brochure
Unenveloped,
unaddressed,
rolled or folded
information/
advertising item.
Also
unaddressed
promotional
DVD’s.
May not be
bigger than
353mm x
250mm, may
not weigh more
than 200g and
may not be
thicker than
5mm.
Rolled
brochures
should be tied
to facilitate
handling
(rolled not more
than 30mm
thick).
Local box
delivery.
Local street
delivery.
National box
delivery.
National street
delivery.
Unaddressed
newspaper,
eg local area
newspaper
Rolled or folded
item.
May not be
longer than
353mm, not
weigh more
than 200g and
may not be
thicker than
70mm when
rolled or folded.
Newspapers
that are rolled
should be tied
to facilitate
handling.
Local box
delivery.
Local street
delivery.
National box
delivery.
National street
delivery.
Trade sample Unaddressed
sample of a
product.
May not be
bigger than
353mmx
250mmx30mm
and may not
be heavier than
200g.
The trade
sample should
be packed in
such a way
that it will not
damage any
other postal
articles or
injure any
Post Office
employee.
Local box
delivery.
Local street
delivery.
National box
delivery.
National street
delivery.
Householder
circular
May not be
bigger than
120mm x
235mm, may
not weigh more
than 50g and
may not be
thicker than
5mm.
The articles
may be in
partially and/
or fully sealed
envelopes
or wrapping.
Parcels do not
form part of this
service. The
articles must be
addressed to
the box holder,
householder
or similar
addressee with
an indication
that postage
has been
prepaid.
Local box
delivery.
Local street
delivery.
National box
delivery.
National street
delivery.
Type
The street
delivery
alternative
for pamphlet
and brochure
distribution.
11
InfoMail rates
Type of mail
Rates
Pamphlets
Local (in Post Office region)
Postbox or private bag
Street delivery
R0.10
R0.10
National
Postbox or private bag
Street delivery
R0.20
R0.20
Brochures
Local (in Post Office region)
Postbox or private bag
Street delivery
R0.20
R0.20
National
Postbox or private bag
Street delivery
R0.30
R0.30
Trade samples
Local (in Post Office region)
Postbox or private bag
Street delivery
R0.20
R0.20
National
Postbox or private bag
Street delivery
R0.40
R0.40
Household circulars
Local (in Post Office region)
Postbox or private bag
Street delivery
R0.30
R0.30
National
Postbox or private bag
Street delivery
R0.40
R0.40
Area newspapers (unaddressed)
Local (in Post Office region)
Postbox or private bag
Street delivery
R0.20
R0.20
National
Postbox or private bag
Street delivery
R0.40
R0.40
12
RESPONSE MAIL (Previously known as Addressed
Promotional Mail)
Response Mail
is addressed mail of which the content is
exclusively of an advertising nature.
• There is no limit to the number of items per size and mass
category
• Response Mail may not contain any additional items related to
previous business with the addressee, such as invoices,
monthly statements, etc.
• Where items are of a promotional nature and may include
teasers or are advance mailings to inform a customer of
the impending arrival of another advertising or promotional
item, a response devise (eg. Business Reply Service) is not a
prerequirement
• The mail can contain a response device approved by the Post
Office, eg. A Business Reply Service item, a Freepost address,
or an addressed response coupon to reply to the offer by mail
• The Post Office’s Regional Sales Office must approve a sample
of the Response Mail item before posting
• A complete sample of the Response Mail item together with
the official approval must be presented when a consignment
is handed in for posting
NB: For further information and clarification contact your
Regional Sales Office
MAGMAIL
Magmail is a service within the Direct Mail element and is,
specifically intended for the publications industry.
• Minimum 1000 items per size and mass category
• The contents of Magmail are addressed publications or printed
matter intended for public sale or distribution. The magazine
and/or newspaper must consist of; news, opinions, illustrations,
articles, editorials and advertising
• Magmail has a unique logo that distinguishes it from other mail
services
• To qualify for the Magmail rate, all envelopes/wrappers of
items must bear the unique Magmail logo and Permit Mail
impression. (refer to your Regional Sales Office for further
details/information)
• The Post Office’s Regional Sales Office must approve a sample
of the Magmail item before posting
13
• A complete sample of the Magmail item together with the
official approval must be presented when a consignment is
handed in for posting
NB: For further information and clarification contact
your Regional Sales Office
RATES FOR MAGMAIL AND RESPONSE MAIL
Type of mail: Addressed Direct Mail
Ordinary mail Fastmail
Magmail (Bulk mail only)
[min 1 000 items per category, per consignment]
Small (DL) maxi
R2.45
Medium (B5)
R4.25
Large (B4)
R6.25
R 4.80
R11.45
R13.80
Note
Approval from the Regional Sales Manager is
required for Magmail.
Please address enquiries about this product to
the Regional Sales Manager.
RESPONSE MAIL (Bulk mail only)
R2.55
R4.35
R6.35
Small (DL) maxi
Medium (B5)
Large (B4)
N/A
N/A
N/A
Note
Approval from the Regional Sales Manager is
required for response mail.
Please address enquiries about this product to
the Regional Sales Manager.
DOMESTIC PARCEL SERVICE
Econoparcel
An Econoparcel is a parcel that is not bigger than 458 x 324 x
100mm and does not weigh more than 1kg.
Ordinary parcel
An Ordinary parcel is any postal item that is bigger than 353 x 250
x 30mm and/or weighs more than 1kg. The maximum length is
1m and the length plus girth may not be more than 2m.
The domestic counter-to-counter parcel service (ordinary parcel)
is the most economical way to send a parcel. Customers can send
parcels from any Post Office counter to any other Post Office
counter in the country.
Volumetric Mass
Fees are based on the greater of the actual mass or the volumetric
mass (i.e. Length by width by height (cm) divided by 5000) are
charged for non-documents (parcels)
14
Value-added parcel service
Insurance
Insurance is available at a rate of 3% of the declared value to a
maximum of R5 000 with a minimum of R3.00 per parcel.
Cash on delivery (COD)
The COD option provides for money to be collected for the parcel
on the customer’s behalf.
*Cash on delivery (COD) charges on each item will be deducted
from the Trade Charge amount before payment is made to the
sender.
DOMESTIC PARCEL RATES (non regulated tariffs subject
to change)
Product
Rate
Ordinary parcel (counter to counter) R37.20 for the first kg
R 5.00 for each additional kg
or part of a kg
Econoparcel
R22.80
*Cash-on-delivery (COD) charges
R20.00 per parcel
(in addition to the parcel rate)
Intercepting a parcel
R23.15 per parcel
Reducing or increasing the trade
R18.80 per parcel
charge on a parcel
International Mail
International letter and parcel services are available worldwide,
either by airmail or by surface mail.
Types of international mail
Type
Description
Aerograms
Special prepaid airmail letters consisting of
one lightweight folded sheet of paper that can
be sealed. No enclosures are permitted.
Cards used to post unenclosed messages and
greetings.
Private and business letters up to 50g and no
bigger than 120 x 235 x 5mm.
Private and business letters up to 250g and no
bigger than 250 x 176 x 10mm.
Private and business letters up to 300g and no
bigger than 353 x 250 x 30mm.
For small quantities of low-mass goods under
2kg at a lower rate and with simpler customs
declarations than for parcels.
Used to post goods and material up to 30kg.
The maximum mass differs from country to
country.
A separately streamed service with added
security for letter post items.
Bags used for airmail or surface mail transport
of printed matter to the same addressee at the
same address.
A minimum rate for 5kg applies to each bag.
The mass of each item in the bag must not be
more than 2kg.
Postcards
Small letters
Medium letters
Large letters
Small packets
Parcels
Registered mail
Directpublisher’s
bags (M Bags)
15
Value-added international mail services
Value-added options include express delivery, registration,
insurance and advice-of-delivery (AR). As these add-on services
are not available to all countries or for some categories of mail,
enquiries should be made at Post Office branches to find out if
they are available in each case. Insured and registered items must
be posted at Post Office counters and not in street post boxes.
For insured items, the tellers must check the maximum insured
amount allowed to the country of destination on the point of sale
system as this differs from country to country.
International reply coupons
The international reply coupon service enables customers to prepay the postage on a reply from a correspondent abroad. Coupons
sent abroad may be exchanged for one or more postage stamps
representing the minimum postage to be pre-paid on an airmail
letter. The coupons cost R23.40 and are available at Post Office
branches.
Registration
Letters and small packets may be registered but not insured in the
international mail service.
CUSTOMS AND EXCHANGE CONTROL
Exchange control regulations
Exchange control regulations apply equally to postal items as they
do to other exports. Generally, items worth more than R1 000.00
require specific export documents to be completed. Details are
available at post office branches.
Customs declarations
The type and extent of customs declarations are regulated by the
statutes of the Universal Postal Union and the requirements of
destination countries. The following are basic requirements for the
various categories of mail.
Article/contents category
Customs documentation
Letters and small packets: Letters not
containing merchandise, aerograms,
greeting cards and postcards
No customs documentation is
required.
Small packets weighing up to 2kg with Attach a fully completed CN22
green customs sticker.
contents worth less than R2 000
Small packets up to 2 kg with contents Attach customs forms appropriate
to the country of destination.
worth more than R2 000
Consult the list overleaf.
Parcels
All parcels
CN23, CP71 or PP4 as required for
individual destinations. Consult the
list overleaf.
Direct publisher’s bags (M bags)
Up to R2 000
Attach a fully completed CN22
sticker.
More than R2 000
Attach CN22 and CN23 or PP4 as
required by individual destinations.
Insurance
Letter post products – aerograms, postcards, letters, small packets,
letter packets and M-Bags cannot be insured. These products
can be registered, In which case a maximum amount of 30 SDR
(Special Drawing Rights) is payable in the event of loss or damage.
The postage, excluding the registration fee, is also payable.
16
17
23.40
International reply coupon
Airmail
23.40
31.90
28.20
188.35
30.50
40.30
23.75
7.00
6.05
4.45
Rest of the
world
N/A
23.40
31.90
28.20
32.85
13.35
25.00
15.90
4.55
3.70
23.40
31.90
N/A
N/A
15.25
26.90
17.90
5.90
3.60
N/A
Rest of the
world
Surface mail
Southern
Africa
30mm
10mm
5mm
Minimum mass
Must not be enveloped
No enclosures permitted
Maximum thickness
Length + girth may not exceed 2m,
maximum length may not exceed 1,05m.
5kg***
Length, width and depth combined may not exceed 900mm,
and the greatest dimension may not exceed 600mm.**
353 x 250mm
250 x 176mm
120 x 235mm
120 x 235mm
120 x 235mm
Maximum size
20kg
2kg
300g
250g
50g
10g
10g
Maximum mass
Note
International letter post products have no insurance option and may only be registered.
* Enquire at your Local Post Office store for details of any service suspensions.
# Angola, Botswana, Burundi, Comoros, Congo (DRC), Congo (Peoples Rep), Gabon, Kenya, Lesotho, Madagascar, Malawi, Mauritius, Mozambique, Namibia, Reunion,
Rwanda, Seychelles, Swaziland, Tanzania, Uganda, Zambia and Zimbabwe.
** If in roll form, length plus twice the diameter may not exceed 1 040mm, and the greatest dimension may not exceed 900mm.
*** A minimum price for 5kg applies.
* Registered surface mail service from RSA to Rest of the world has been terminated.
31.90
17.30
Small packets (per 100 g)
28.20
30.60
Large letters (per item)
Express delivery fee (per item)/M-Bag
19.70
Medium letters (per item)
Registration fee (per item)
5.40
Small letters (per item)
65.80
6.05
Direct publishers bags (per kg)
4.45
Postcards (per item)
Southern
Africa
Aerograms (per item)
Category
Letter post rates
The indemnity is payable to the sender, who may waive his
rights in favour of the addressee. Claims for consequential
losses or loss of profits will not be considered.
Claims in respect of ordinary letters will not be entertained.
International mail, continued
Parcel rates (all prices shown in rands)
PARCEL CHARGING ZONE
Zone coverage #
AIR MAIL
Rate per
parcel
SURFACE MAIL
Plus rate
Rate per Plus rate
per 100g or parcel
per 100g or
part thereof
part thereof
Zone A Botswana, Comoros, 111.10
Kenya, Namibia,
Seychelles,
Swaziland,
Ascension and
St Helena.
3.40
105.50
1.35
163.80
Zone B Angola, Lesotho,
Madagascar,
Mozambique,
Réunion, Rwanda,
Uganda, Zambia and
Zimbabwe.
4.25
163.80
2.65
163.80
15.30
152.50
4.25
169.50
Zone D Europe, Russian
Federation and
former USSR states.
Major destinations
in this zone include
Austria, Germany,
Great Britain, France,
Italy, Netherlands
and Switzerland.
14.00
160.00
3.00
Zone C Northern Africa and
the Middle East.
Major destinations
in this zone include
Israel, Nigeria and
Ghana.
Zone E
Americas and the
Caribbean (except
Canada). Major
destinations in this
zone include the
United States of
America.
126.10
21.80
126.10
4.75
Zone F
Asia Pacific and
Canada. Major
destinations in
this zone include
Australia, Canada,
China, Japan and
New Zealand.
120.40
19.50
117.75
3.00
# An expanded list of the countries and their charging zones is provided
overleaf together with information about customs documentation required for
those countries. Information about countries not listed can be obtained from
your local Post Office.
18
Maximum dimensions
The length and girth may not be more than 2 metres and the maximum length
not more than 1 metre.
Insurance
Parcels – parcels can be insured to certain countries. The maximum insured
value differs from country to country and details can be obtained from your
local post office. Indemnity is paid on ordinary parcels that are lost or damaged. The amount payable is 40 SDR per parcel plus 4.50 SDR per kg. The postage is also refundable. The indemnity amount may not exceed the actual value
of the parcel. The indemnity is payable to the sender, who may waive his rights
in favour of the addressee. Claims for consequential losses or loss of profits
will not be considered.
Customs clearance (Handling fee)
A customs clearance fee of R37.20 is charged on all incoming parcels and
R19.10 on all other postal items. This fee is charged by the Post Office to cover
costs incurred in clearing the parcel/postal item on behalf of the addressee.
This fee is levied over and above any customs duties, VAT, etc charged by
SARS or any other entities and is levied even if no other charges are due.
More details
Please enquire at your local Post Office for more details about any service
suspensions.
Charging zones for letters, parcels and customs documentation requirements
for parcels
Country
Afghanistan . .
Algeria . . . . . .
Albania . . . . . .
Angola . . . . . .
Andorra . . . . .
Antigua/Bar . .
Armenia . . . . .
Argentina . . . .
Ascension . . .
Austria . . . . . .
Australia . . . .
Azerbaijan . . .
Azores . . . . . .
Bahamas . . . .
Bahrain . . . . .
Bangladesh . .
Barbados . . . .
Belize . . . . . . .
Belgium . . . . .
Byelorussia . .
Benin . . . . . . .
Bermuda . . . .
Bhutan . . . . . .
Bolivia . . . . . .
Bosnia . . . . . .
Botswana . . . .
Brazil . . . . . . .
Bulgaria . . . . .
Burundi . . . . .
Burkina Faso .
Brunei/Dar. . .
Cameroon . . .
Cambodia . . .
Canada . . . . . .
Cape Verde . .
Central Africa
Chad . . . . . . . .
Chile . . . . . . . .
Zones
Customs docs
for parcels
Letter
post
Parcel
post
ROW . .
ROW . .
ROW . .
SA . . . .
ROW . .
ROW . .
ROW . .
ROW . .
ROW . .
ROW . .
ROW . .
ROW . .
ROW . .
ROW . .
ROW . .
ROW . .
ROW . .
ROW . .
ROW . .
ROW . .
ROW . .
ROW . .
ROW . .
ROW . .
ROW . .
SA . . . .
ROW . .
ROW . .
SA . . . .
ROW . .
ROW . .
ROW . .
ROW . .
ROW . .
ROW . .
ROW . .
ROW . .
ROW . .
F. . . .
C. . . .
D. . . .
B. . . .
D. . . .
E. . . .
D. . . .
E. . . .
A. . . .
D. . . .
F. . . .
D. . . .
D. . . .
E. . . .
C. . . .
F. . . .
E. . . .
E. . . .
D. . . .
D. . . .
C. . . .
E. . . .
F. . . .
E. . . .
D. . . .
A. . . .
E. . . .
D. . . .
C. . . .
C. . . .
F. . . .
C. . . .
F. . . .
F. . . .
C. . . .
C. . . .
C. . . .
E. . . .
Country
Zones
Letter
post
CN23
CN23
CN23
CN23
CN23
PP4
CN23
CN23
PP4
CN23
PP4
CN23
CN23
PP4
PP4
CN23
CN23
PP4
CN23
CN23
CN23
PP4
CN23
CN23
CN23
PP4
CN23
CN23
CN23
CN23
PP4
CN23
CN23
PP4
CN23
CN23
CN23
CN23
Customs docs
for parcels
Parcel
post
China Peo. Re ROW . . F . . . . PP4
Colombia . . . . ROW . . E . . . . CN23
Comoros . . . . SA . . . . A. . . . CN23
Congo (DRC) . SA . . . . C. . . . CN23
Congo (PR) . . SA . . . . C. . . . CN23
Costa Rica . . . ROW . . E . . . . CN23
Croatia . . . . . . ROW . . D. . . . CN23
Cuba . . . . . . . . ROW . . E . . . . CN23
Cyprus . . . . . . ROW . . D. . . . PP4
Czech Rep.. . . ROW . . D. . . . CN23
Denmark . . . . ROW . . D. . . . CN23
Djibouti . . . . . ROW . . C. . . . CN23
Dodecanese Is ROW . . D. . . . CN23
Dominica . . . . ROW . . E . . . . PP4
Dominican R. . ROW . . E . . . . CN23
Dubai . . . . . . . ROW . . C. . . . PP4
Ecuador . . . . . ROW . . E . . . . CN23
Egypt . . . . . . . ROW . . C. . . . CN23
El Salvador . . ROW . . E . . . . CN23
Equator Gui. . ROW . . C. . . . CN23
Estonia . . . . . . ROW . . D. . . . CN23
Ethiopia . . . . . ROW . . C. . . . CN23
Fiji. . . . . . . . . . ROW . . F . . . . PP4
Finland . . . . . . ROW . . D. . . . CN23
France . . . . . . ROW . . D. . . . CN23
French Guyana ROW . . E . . . . CN23
Gabon . . . . . . SA . . . . C. . . . CN23
Gambia . . . . . ROW . . C. . . . PP4
Germany . . . . ROW . . D. . . . CN23
Georgia . . . . . ROW . . D. . . . CN23
Ghana . . . . . . ROW . . . . . . . PP4
Great Britain . ROW . . D. . . . PP4
Greece . . . . . . ROW . . D. . . . CN23
Grenada . . . . . ROW . . E . . . . PP4
Guatemala . . . ROW . . E . . . . CN23
Guinea Bissau ROW . . C. . . . CN23
Guinea Rep . . ROW . . C. . . . CN23
Guyana . . . . . ROW . . E . . . . PP4
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
19
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
Country
Zones
Letter
post
Haiti . . . . . . . .
Hawaii . . . . . .
Honduras . . . .
Hong Kong . .
Hungary . . . . .
Iceland . . . . . .
Indonesia . . . .
India . . . . . . . .
Iran . . . . . . . . .
Iraq . . . . . . . . .
Ireland . . . . . .
Israel . . . . . . .
Italy . . . . . . . .
Ivory Coast . .
Jamaica . . . . .
Japan . . . . . . .
Jordan . . . . . .
Kazakhstan . .
Kenya . . . . . . .
Kiribati . . . . .
Korea North . .
Korea South .
Kuwait . . . . . .
Kyrgyzstan . . .
Laos . . . . . . . .
Latvia . . . . . . .
Lesotho . . . . .
Lebanon . . . . .
Liberia . . . . . .
Libya . . . . . . .
Liechtenstein.
Lithuania . . . .
Luxembourg .
Macao . . . . . .
Macedonia . . .
Madagascar .
Malawi . . . . . .
Mali . . . . . . . .
Malta . . . . . . .
Malaysia . . . .
Maldives . . . .
Mauritius . . . .
Mauritania . . .
Mexico . . . . . .
Moldova . . . . .
Monaco . . . . .
Mongolia . . . .
Montenegro . .
Morocco . . . . .
Mozambique .
Myanmar . . . .
Namibia . . . . .
Nauru . . . . . .
Nepal . . . . . . .
Netherlands . .
New Zealand .
Nicaragua . . .
Niger . . . . . . .
Nigeria . . . . . .
Norway . . . . .
Oman . . . . . . .
Pakistan . . . . .
Customs docs
for parcels
Country
Parcel
post
ROW . . E . . . .
ROW . . E . . . .
ROW . . E . . . .
ROW . . F . . . .
ROW . . D. . . .
ROW . . D. . . .
ROW . . F . . . .
ROW . . F . . . .
ROW . . F . . . .
ROW . . F . . . .
ROW . . D. . . .
ROW . . C. . . .
ROW . . D. . . .
ROW . . C. . . .
ROW . . E . . . .
ROW . . F . . . .
ROW . . C. . . .
ROW . . D. . . .
SA . . . . A. . . .
ROW . . F . . . .
ROW . . F . . . .
ROW . . F . . . .
ROW . . C. . . .
ROW . . D. . . .
ROW . . F . . . .
ROW . . D. . . .
SA . . . . B . . . .
ROW . . C. . . .
ROW . . C. . . .
ROW . . C. . . .
ROW . . D. . . .
ROW . . D. . . .
ROW . . D. . . .
ROW . . F . . . .
ROW . . D. . . .
SA . . . . B . . . .
SA . . . . A. . . .
ROW . . C. . . .
ROW . . D. . . .
ROW . . F . . . .
ROW . . F . . . .
SA . . . . A. . . .
ROW . . C. . . .
ROW . . E . . . .
ROW . . D. . . .
ROW . . D. . . .
ROW . . F . . . .
ROW .D. . . .
ROW . . C. . . .
SA . . . . B . . . .
ROW . . F . . . .
SA . . . . A. . . .
ROW . . F . . . .
ROW . . F . . . .
ROW . . D. . . .
ROW . . F . . . .
ROW . . E . . . .
ROW . . C. . . .
ROW . . C. . . .
ROW . . D. . . .
ROW . . C. . . .
ROW . . F . . . .
Zones
Letter
post
Panama . . . . .
Papua N G . . .
Paraguay . . . .
Peru . . . . . . . .
Philippines . . .
Poland . . . . . .
Portugal . . . .
Qatar . . . . . . .
Reunion . . . . .
Romania . . . .
Russia . . . . . .
Rwanda . . . . .
Samoa West .
Sao Tome . . .
Saudi Arabia .
Senegal . . . . .
Serbia . . . . . .
Seychelles . . .
Sierra Leone .
Singapore . . .
Slovakia . . . . .
Slovenia . . . . .
Solomon Is. . .
Somalia . . . . .
Spain . . . . . . .
Sri Lanka . . . .
St. Christopher
StHelena . . . .
St. Vincent. . .
Sudan . . . . . . .
Suriname . . . .
Swaziland . . .
Sweden . . . . .
Switzerland . .
Syria . . . . . . . .
Taiwan . . . . . .
Tajikistan . . . .
Tanzania . . . .
Thailand . . . . .
Togo . . . . . . . .
Tonga . . . . . . .
Trinidad . . . . .
Tunisia . . . . . .
Turkey . . . . . .
Turkmenistan
Tuvalu . . . . . .
Uganda . . . . .
UAE . . . . . . . .
Ukraine . . . . .
UK . . . . . . . . .
USA . . . . . . . .
Uruguay . . . . .
Uzbekistan . . .
Vanuatu . . . .
Vatican City . .
Venezuela . . .
Vietnam . . . . .
Virgin Is USA .
Yemen . . . . . .
Yugoslavia . . .
Zambia . . . . . .
Zimbabwe . .
CN23 CP71
PP4
CN23 CP71
PP4
CN23 CP71
CN23 CP71
CN23 CP71
CN23 CP71
CN23 CP71
CN23 CP71
PP4
CN23 CP71
CN23 CP71
CN23 CP71
PP4
CN23 CP71
CN23 CP71
CN23 CP71
PP4
PP4
CN23 CP71
CN23 CP71
CN23 CP71
CN23 CP71
CN23 CP71
CN23 CP71
PP4
CN23 CP71
CN23 CP71
CN23 CP71
CN23 CP71
CN23 CP71
CN23 CP71
PP4
CN23 CP71
CN23 CP71
PP4
CN23 CP71
PP4
CN23 CP71
CN23 CP71
PP4
CN23 CP71
PP4
CN23 CP71
CN23 CP71
CN23 CP71
CN23 CP71
CN23 CP71
PP4 + CP71
PP4
PP4
PP4
CN23 CP71
CN23 CP71
PP4
CN23 CP71
CN23 CP71
PP4
CN23 CP71
PP4
CN23 CP71
Customs docs
for parcels
Parcel
post
ROW . . E . . . . CN23
ROW . . F . . . . PP4
ROW . . E . . . . CN23
ROW . . E . . . . CN23
ROW . . F . . . . PP4
ROW . . D. . . . CN23
ROW . . D. . . . CN23
ROW . . C. . . . PP4
SA . . . . B . . . . CN23
ROW . . D. . . . CN23
ROW . . D. . . . CN23
SA . . . . B . . . . CN23
ROW . . F . . . . PP4
ROW . . C. . . . CN23
ROW . . C. . . . CN23
ROW . . C. . . . CN23
ROW . . D. . . . CN23
SA . . . . A. . . . PP4
ROW . . C. . . . PP4
ROW . . F . . . . PP4
ROW . . D. . . . CN23
ROW . . D. . . . CN23
ROW . . F . . . . PP4
Service suspended
ROW . . D. . . . CN23
ROW . . F . . . . PP4
ROW . . E . . . . PP4
ROW . . A. . . . PP4
ROW . . E . . . . PP4
ROW . . C. . . . CN23
ROW . . E . . . . CN23
SA . . . . A. . . . PP4
ROW . . D. . . . CN23
ROW . . D. . . . CN23
ROW . . C. . . . CN23
ROW . . F . . . . CN23
ROW . . D. . . . CN23
SA . . . . A. . . . CN23
ROW . . F . . . . PP4
ROW . . C. . . . CN23
ROW . . F . . . . PP4
ROW . . E . . . . PP4
ROW . . C. . . . CN23
ROW . . C. . . . CN23
ROW . . D. . . . CN23
ROW . . F . . . . PP4
SA . . . . B . . . . CN23
ROW . . C. . . . PP4
ROW . . D. . . . CN23
ROW . . D. . . . PP4
ROW . . E . . . . PP4
ROW . . E . . . . CN23
ROW . . D. . . . CN23
ROW . . F . . . . PP4
ROW . . D. . . . CN23
ROW . . E . . . . CN23
ROW . . F . . . . CN23
ROW . . E . . . . PP4
ROW . . C. . . . CN23
ROW . . D. . . . CN23
SA . . . . B . . . . PP4
SA . . . . B . . . . PP4
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
CP71
These documentation requirements apply to ordinary air and surface parcels.
Check at your local Post Office for documentation required for insured and
COD parcels and for any country not shown.
20
Expedited Mail Service (EMS)
EMS is an international priority mail service that provides a fast and
reliable door-to-door service for the dispatch of urgent goods such
as computer material, magnetic tapes, tender documents, business
papers, merchandise and samples.
The Postal Service promises to deliver within the following days:
• Southern Africa: 3 – 4 working days from Office of
Exchange (Johannesburg International Mail Centre)
• Rest of world: 4 – 5 working days from Office of
Exchange (Johannesburg International Mail Centre)
• The maximum weight is 30kg per item
• The items are trackable
• Commercial documents must be clearly marked
and be provided with an EMS waybill
• The items must be correctly addressed to a
street address and include a phone number
• In the case of dutiable items, the recipient will be
phoned to collect the items from the Post Office
against positive identification. The items will be
subject to customs inspections
• Enquiries regarding an EMS parcel must be made
within 90 days of posting
• Senders will be held personally liable for any
prohibited items
• Prohibited items include:
– Bank notes and coins
– Arms and ammunition
– Live animals and plants
– Liquids
– Narcotics
– Jewelry and precious metals
– Explosives
– Perishables
– Dangerous chemicals
Sharp instruments and utensils must be well wrapped so as not to
injure Post Office employees. Fragile items like ornaments must also
be well wrapped to prevent breakage.
EMS items shall not exceed 1.5m for any dimension or 3m for the
sum of length and greatest circumference measured in a direction
other than length.
Weight to most countries is 30kg per item.
Disclaimer:
Items may be subjected to delay in the destination country due to
customs inspection and any import-related formalities.
Optional insurance at 3% of value, maximum insured value, R5 000
Service available at selected outlets. For enquiries contact our call centre.
Contact International Mail Centre
011 961 60 06/7/8/9/10 or 011 961 6053
031 336 3713/3993/3984
021 590 5715/5716/5718
21
Country of
destination
Afghanistan
Albania
Algeria
Angola
Anguilla
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
BosniaandHerzegovina
Botswana
Brazil
Brunei Darussalam
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China (Taiwan)
China,People’sRep
Colombia
Comores
Congo, DR
Congo, Rep of
Cook Islands
Costa Rica
Croatia
Cuba
Cyprus
Czech Rep
Denmark
Djibouti
Dominica
Dominican Rep
East Timor
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Fiji
Finland
France
French Guiana
French Polynesia
Gabon
Gambia
Rate (500g) Per additi(or part thereof)
R301,10
R301,10
R301,10
R177,00
R324,40
R324,40
R324,40
R301,10
R324,40
R284,10
R324,40
R301,10
R324,40
R294,70
R301,10
R301,10
R301,10
R301,10
R324,40
R324,40
R324,40
R301,10
R324,40
R301,10
R177,00
R324,40
R301,10
R324,40
R324,40
R294,70
R301,10
R265,00
R324,40
R301,10
R324,40
R324,40
R324,40
R324,40
R324,40
R324,40
R324,40
R301,10
R177,00
R324,40
R324,40
R324,40
R301,10
R324,40
R301,10
R301,10
R324,40
R324,40
R324,40
R324,40
R319,10
R324,40
R301,10
R324,40
R324,40
R324,40
R324,40
R324,40
R324,40
R301,10
R301,10
R324,40
R324,40
R265,00
R324,40
22
onal 500g
(or part thereof)
R94,40
R61,50
R61,50
R27,60
R94,40
R94,40
R94,40
R82,70
R94,40
R82,70
R61,50
R82,70
R94,40
R61,50
R61,50
R82,70
R61,50
R61,50
R94,40
R82,70
R82,70
R61,50
R82,70
R61,50
R27,60
R82,70
R61,50
R80,60
R82,70
R27,60
R61,50
R41,40
R94,40
R82,70
R94,40
R94,40
R82,70
R94,40
R82,70
R94,40
R94,40
R94,40
R27,60
R94,40
R94,40
R94,40
R61,50
R82,70
R61,50
R61,50
R61,50
R94,40
R94,40
R94,40
R94,40
R94,40
R61,50
R94,40
R82,70
R82,70
R61,50
R61,50
R94,40
R61,50
R61,50
R94,40
R94,40
R27,60
R94,40
Max
weight
30kg
30kg
30kg
20kg
20kg
30kg
20kg
30kg
20kg
20kg
30kg
50kg
30kg
20kg
30kg
30kg
30kg
30kg
30kg
30kg
20kg
30kg
30kg
30kg
30kg
30kg
30kg
30kg
30kg
30kg
30kg
30kg
30kg
30kg
10kg
30kg
30kg
30kg
30kg
30kg
50kg
30kg
30kg
30kg
20kg
30kg
30kg
10kg
30kg
30kg
30kg
30kg
20kg
30kg
30kg
30kg
30kg
30kg
20kg
30kg
30kg
30kg
30kg
30kg
30kg
20kg
30kg
30kg
10kg
Country of
destination
Georgia
Germany
Ghana
Gibraltar
Great Britain
Greece
Grenada
Guadeloupe
Guatemala
Guinea
Guinea - Bissau
Guyana
Haiti
Honduras
HongKong
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Israel
Italy
Ivory Coast
Jamaica
Japan
Jordan
Kazakhstan
Kenya
Kiribati
Korea, Rep of (South)
Korea, PDR (North)
Kosovo
Kuwait
Kyrgyzstan
Lao,People’sDemRep
Latvia
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macao
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Martinique
Mauritania
Mauritius
Mexico
Moldova
Monaco
Mongolia
Montenegro
Morocco
Mozambique
Myanmar
Namibia
Nauru
Nepal
Netherlands
Netherlands Antilles
- Curacao
- Bonaire, Saba and
Sint Eustatius
- Sint Maarten
Rate (500g) Per additi(or part thereof)
onal 500g
(or part thereof)
Max
weight
R301,10
R324,40
R289,40
R301,10
R301,10
R301,10
R324,40
R324,40
R324,40
R324,40
R301,10
R301,10
R324,40
R324,40
R265,00
R301,10
R301,10
R265,00
R301,10
R294,70
R294,70
R324,40
R324,40
R301,10
R289,40
R324,40
R265,00
R294,70
R324,40
R294,70
R324,40
R324,40
R324,40
R301,10
R301,10
R324,40
R324,40
R324,40
R177,00
R324,40
R294,70
R301,10
R301,10
R301,10
R265,00
R301,10
R265,00
R177,00
R301,10
R301,10
R294,70
R301,10
R324,40
R294,70
R177,00
R324,40
R301,10
R301,10
R324,40
R301,10
R294,70
R177,00
R324,40
R177,00
R324,40
R294,70
R301,10
R82,70
R61,50
R61,50
R61,50
R61,50
R61,50
R94,40
R94,40
R94,40
R82,70
R82,70
R82,70
R94,40
R94,40
R82,70
R61,50
R61,50
R61,50
R61,50
R82,70
R82,70
R61,50
R82,70
R61,50
R61,50
R94,40
R82,70
R61,50
R82,70
R27,60
R94,40
R82,70
R82,70
R61,50
R61,50
R94,40
R94,40
R61,50
R27,60
R94,40
R82,70
R61,50
R61,50
R61,50
R82,70
R82,70
R27,60
R27,60
R61,50
R70,00
R82,70
R82,70
R94,40
R82,70
R27,60
R94,40
R82,70
R61,50
R94,40
R82,70
R61,50
R27,60
R94,40
R27,60
R94,40
R61,50
R61,50
30kg
30kg
30kg
30kg
30kg
30kg
30kg
20kg
30kg
30kg
20kg
20kg
30kg
30kg
30kg
30kg
30kg
35kg
30kg
30kg
30kg
30kg
20kg
30kg
30kg
30kg
30kg
30kg
20kg
30kg
30kg
30kg
30kg
30kg
30kg
30kg
30kg
30kg
30kg
30kg
30kg
30kg
30kg
30kg
30kg
30kg
30kg
20kg
30kg
30kg
30kg
30kg
20kg
30kg
30kg
30kg
30kg
30kg
20kg
30kg
30kg
30kg
20kg
30kg
20kg
30kg
30kg
R324,40
R94,40
30kg
R324,40
R324,40
R94,40
R94,40
30kg
30kg
23
Country of
destination
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Norway
Oman
Pakistan
Palestine
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Poland
Portugal
Puerto Rico
Qatar
Réunion
Romania
Russia
Rwanda
Samoa (USA)
Samoa (Western)
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
Somalia
South Sudan
Spain
Sri Lanka
St Christopher and Nevis
St Lucia
St Vincent and the Grena
Sudan
Suriname
Swaziland
Sweden
Switzerland
Syria
Tajikistan
Tanzania
Thailand
Togo
Trinidad and Tobago
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Uganda
Ukraine
United Arab Emirates
Uruguay
USA
Uzbekistan
Vanuatu
Venezuela
Vietnam
Yemen
Zambia
Zimbabwe
Rate (500g) Per additi(or part thereof)
R324,40
R284,10
R324,40
R294,70
R265,00
R324,40
R301,10
R265,00
R324,40
R324,40
R324,40
R324,40
R301,10
R324,40
R301,10
R324,40
R294,70
R265,00
R301,10
R301,10
R265,00
R324,40
R324,40
R301,10
R324,40
R294,70
R294,70
R301,10
R265,00
R294,70
R301,10
R301,10
R301,10
R324,40
R289,40
R301,10
R301,10
R324,40
R324,40
R324,40
R294,70
R324,40
R177,00
R324,40
R301,10
R324,40
R324,40
R177,00
R301,10
R294,70
R324,40
R294,70
R301,10
R324,40
R324,40
R289,40
R324,40
R301,10
R324,40
R342,40
R324,40
R324,40
R324,40
R324,40
R324,40
R177,00
R177,00
24
onal 500g
(or part thereof)
R94,40
R94,40
R94,40
R82,70
R27,60
R61,50
R61,50
R94,40
NO SERVICE
R94,40
R94,40
R94,40
R94,40
R82,70
R61,50
R61,50
R82,70
R61,50
R27,60
R82,70
R82,70
R27,60
R82,70
R94,40
R61,50
R82,70
R61,50
R82,70
R82,70
R27,60
R94,40
R82,70
R82,70
R82,70
R94,40
NO SERVICE
R27,60
R61,50
R61,50
R94,40
R94,40
R94,40
R82,70
R82,70
R27,60
R61,50
R61,50
R82,70
R94,40
R27,60
R61,50
R94,40
R82,70
R82,70
R82,70
R94,40
R94,40
R27,60
R82,70
R70,00
R82,70
R82,70
R94,40
R94,40
R94,40
R94,40
R94,40
R27,60
R27,60
Max
weight
20kg
30kg
30kg
30kg
30kg
30kg
30kg
30kg
30kg
30kg
30kg
30kg
30kg
20kg
30kg
30kg
30kg
20kg
30kg
30kg
30kg
30kg
30kg
30kg
30kg
30kg
30kg
30kg
30kg
30kg
30kg
30kg
30kg
30kg
20kg
20kg
30kg
30kg
30kg
30kg
30kg
20kg
30kg
30kg
30kg
20kg
30kg
30kg
30kg
30kg
20kg
30kg
30kg
30kg
10kg
30kg
20kg
30kg
30kg
30kg
30kg
20kg
30kg
30kg
30kg
30kg
30kg
Philatelic Products
Commemorative stamps
Stamps are issued during the course of the year to commemorate
special events in the country. More information about these small
ambassadors (commemorative envelopes and other philatelic
products) can be obtained by contacting Philatelic Services at:
Postal address:
Private Bag X505, Pretoria, 0001
E-mail:
[email protected]
Telephone number:
(012) 845-2814/5
Fax number:
(012) 804-6745
Internet website:
www.sapo.co.za
Buy your postage stamps online at www.virtualpostoffice.co.za
Rates for postboxes, private bags
and accessories Postboxes
The rates for postboxes are as follows:
Type
New rate
Postboxes (second postal address)
R339.00 pa
Key deposit (refundable)
R30.00
Private bags
The rate for private bags is as follows:
New rate
Rental
R1069.00 pa
Concession for pensioners
If the pensioner...
Then the rental fee
per annum is...
Turns 60 years and/or is older than
60 years at the time of renewing the
post box
R203.00 pa
Clearance of private letter boxes
The rates for the daily clearance (excluding Sundays and public
holidays) of private letter boxes are:
New rate
Clearance
R867.7 0 pa
NB: This is only for clearance – the letter box must be erected at
own cost in accordance with Post Office standards.
25
Accessories
The rates for accessories are as follows:
Item
New rate
New locks
R100.65 each
Locks with two keys
R100.65 each
Private bags
Item
New rate
Bag only (70cm x 40cm)
R366.60
Bag only (122cm x 66cm)
R411.00
Lock with two keys
R166.30
Nameplates (set of two)
R150.40
Chain (optional)
R 56.80
Poste restante
Poste restante (temporary – two months at most) remains free of
charge, and a poste restante number can still be obtained free of
charge.
Redirection
The redirection rates are as follows:
Period
New rate
Up to one month
R 44,20
Up to three months
R 132.60
Up to six months
R265.20
Up to 12 months
R535.00
NB
New rates effective 01 January 2014 – 31 December 2014.
Millions of people all over South Africa have always relied on
Postbank for secure, reliable savings accounts, which offer good
interest rates and flexible terms. But did you know that Postbank
has more products and more benefits than ever before? Whether
you want to Save, Transact or Invest, Postbank offers some great
products, all with your financial comfort and security in mind.
For more information, you can contact
• Your Branch Manager at your local Post Office
• 0800 53 54 55 (Postbank)
• www.postbank.co.za
26
Speed Services Couriers
Speed Services Couriers provides the most extensive express
courier network in Southern Africa. Please enquire at Post Office
counters for prices.
Speed Services Couriers: Documents
A document is any form of written communication or article that
is addressed to a specific person, or persons or a specific address;
and must be conveyed by other than electronic means.
DOCUMENTS
MASS
500g
1kg
COUNTER TO
COUNTER
61.40
75.50
DOOR
105.5 0
112 .50
NON DOCUMENTS/PARCELS
86.90
121.00
147.30
184.90
221.30
253.40
285.50
317.60
349.70
381.80
413.90
446.00
478.10
510.20
542.30
574.40
606.50
638.60
670.70
702.80
734.90
767.00
799.10
831.20
863.30
895.40
927.50
959.60
991.70
1023.80
125.50
143.50
177.10
206.10
236.30
268.40
300.50
332.60
364.70
396.80
428.90
461.00
493.10
525.20
557.30
589.40
621.50
653.60
685.70
717.80
749.90
782.00
814.10
846.20
878.30
910.40
942.50
974.60
1006 .70
1038.80
Thereafter per kg (or part thereof)
R32.10
1kg
2kg
3kg
4kg
5kg
6kg
7kg
8kg
9kg
10kg
11kg
12kg
13kg
14kg
15kg
16kg
17kg
18kg
19kg
20kg
21kg
22kg
23kg
24kg
25kg
26kg
27kg
28kg
29kg
30kg
27
VALUE ADDED SERVICES
Same day Service
R 670.40
Saturday Service
R 217.30
After Hours Service
R 384.40
Early Bird
R 125.60
PRE-PAID PACKS/STAMPS
1kg Pre-paid pack & stamps R 74.30
2kg Pre-paid stamps
R 108.00
5kg Pre-paid stamps
R 206.40
COUNTER TO COUNTER
All rates exclude fuel surcharge and are VAT inclusive.
Fuel levy 25,6% from 1 April 2014.
SSC Document Pack Counter
SSC Document Pack Door
R 6.00
R 6.00
Speed Services Couriers rates:
Note:
• All rates exclude fuel surcharge and are VAT inclusive
• Maximum dimensions allowed for documents are
353mm x 250mm x 30mm
• Maximum mass allowed for documents is 1kg
• Fees are based on the greater of the actual mass or the
volumetric mass (i.e. length by width by height, (cm) divided by
5000) are charged for non-documents (parcels)
• Optional liability cover, up to a maximum of R10 000 per parcel,
is available at a premium of 3% of declared/insured value. This
option does not apply to parcels containing documents. Please
contact 0860 023 133 should you be in need of more coverage
• Fuel levy is subject to change depending on the movement of
the market
Domestic overnight service:
Overnight courier is available from and to Post Office stores
nationwide and all major centres. Overnight delivery is affected by
10:30 the following morning and Early Bird by 09:00 the following
morning. Early Bird door delivery is available in major centres only.
Counter to
Counter
Counter to Door
Counter to
P.O.Box, Private
Bag.
Door-to-door
Same day
courier
From Post office for overnight delivery to the
receiver’s nominated Post Office Counter. POD is
available
From post office counter to door delivery by
10:30 the next morning. Only applies to major
centres.
From the Post Office counter to a nominated
P.O.Box or Private Bag.
Collect from the sender’s door for overnight
delivery to the receiver’s door by10:30 the next
morning. Only applies to major centres.
Door delivery on the same day as the collection.
Collection from a Post Office or door. This
service is only available between major
centres and is subject to flight availability.
Call 0860 023 133
28
Early bird
From The Post office or door and delivered to
the door by 09:00 the following morning. This
service is only available between major
centres.
Saturday service
Door collection or delivery between 09:00 12:00 on a Saturday. Items collected or handed
in on Fridays will be delivered on Monday,
unless this service is selected. Please note
Saturday service is available at certain
major centres only. Please enquire from
our Call Centre 0860 023 133
After hours
Door collection or delivery after 18:00
weekdays and 12:00 Saturdays to 08:00
Mondays and public holidays. This service
is only available between major centres.
International
Courier
Door delivery only to over 200 international
destinations.
Documents and parcels (non-documents)
up to 20kg per item may be sent
The following are accepted:
C4 (324mm X 229mm) and B4 (358mm x 250mm) envelopes or
Speed Services Couriers Document Packs for packaging, which are
now available at the Post Office counters for only R6.00 each.
Additional domestic services
Track and Trace
All items, international and local, are
computer coded and tracked throughout their
destination. A unique barcode number is all
that is required to trace an item through our
system. Track and trace on
www.speedservices.co.za or call our 24-hour
customer helpline 0860 023 133
Insurance and
liability
Are you sending valuable items? If it is a
valuable item, please ensure that you insure
your item. In the event of loss or damage, due
to negligence on the part of Speed Services
Couriers, liability is limited to a maximum of
R50.00 (fifty rand) per consignment. Optional
liability cover, up to a maximum of R10 000
(ten thousand rand) per parcel, is available
at a premium of 3% of the declared/insured
value. Please consult with our tellers/sales
department should you require a quote on
insurance cover or contact our call centre on
0860 023 133 for more information.
Proof of delivery
A proof of delivery (POD) is available on
our website and customer care helpline
consultants, who will provide telephonic
or hardcopy confirmation of time, date and
receiver’s details. No POD’s are available for
P.O.Box or Private Bag deliveries.
29
0.5
1.0
1.5
2.0
2.5
3.0
3.5
4.0
4.5
5.0
5.5
6.0
6.5
7.0
7.5
8.0
8.5
9.0
9.5
10.0
Mass (kg)
R
R
R
R
R
R
R
R
R
R
R
R
R
R
R
R
R
R
R
R
182
254
325
397
432
468
502
543
579
613
651
689
722
760
796
829
866
907
939
976
Zone A
Zone H
R 639
R1 276
R1 665
R2 214
R2 551
R2 880
R3 157
R3 439
R3 712
R3 992
R4 141
R4 295
R4 443
R4 599
R4 750
R4 903
R5 049
R5 202
R5 354
R5 509
Zone G
R 469
R 933
R1 404
R1 870
R2 293
R2 561
R2 852
R3 148
R3 314
R3 484
R3 655
R3 827
R3 994
R4 165
R4 295
R4 426
R4 554
R4 681
R4 811
R4 942
Zone F
R 386
R 764
R1 150
R1 530
R1 896
R2 196
R2 419
R2 641
R2 762
R2 878
R2 997
R3 115
R3 230
R3 352
R3 471
R3 592
R3 704
R3 823
R3 943
R4 061
Zone E
R 316
R 639
R 956
R1 276
R1 594
R1 916
R2 126
R2 339
R2 551
R2 766
R2 874
R2 986
R3 098
R3 207
R3 317
R3 432
R3 542
R3 650
R3 762
R3 870
Zone D
R 277
R 553
R 829
R1 106
R1 383
R1 658
R1 825
R2 015
R2 192
R2 371
R2 457
R2 542
R2 628
R2 713
R2 799
R2 880
R2 965
R3 055
R3 136
R3 223
Zone C
R 248
R 436
R 657
R 875
R1 093
R1 311
R1 458
R1 545
R1 627
R1 708
R1 746
R1 781
R1 817
R1 853
R1 891
R1 927
R1 960
R1 996
R2 032
R2 068
Zone B
R 219
R 309
R 402
R 493
R 563
R 602
R 656
R 710
R 764
R 820
R 864
R 909
R 952
R 995
R1 040
R1 086
R1 127
R1 173
R1 214
R1 257
INTERNATIONAL COURIER DOCUMENT EXPRESS
Speed Services Couriers
• Maximum dimensions allowed for documents are
353mm x 250mm x 30mm
• Maximum mass allowed for documents is 1kg.
Documents will be limited to a maximum of 10kg, thereafter parcel
rates will apply.
30
Note:
All rates exclude fuel surcharge and are VAT inclusive.
Street address only, no PO Box addresses.
Surcharge of R77.80 per consignment for outlying areas.
Part kg will be charged at the next half – kg.
Volumetric charge greater of actual mass or L x H x W (cm)/5000.
Add one working day from Post Office.
Add one working day for outlying areas.
31
Zone H
R1 033
R1 654
R2 273
R2 899
R3 518
R4 139
R4 510
R4 845
R5 176
R5 511
R5 666
R5 821
R5 977
R6 128
R6 284
R6 440
R6 598
R6 752
R6 907
R7 061
Zone G
R 850
R1 320
R1 784
R2 258
R2 717
R3 189
R3 505
R3 824
R4 141
R4 463
R4 677
R4 886
R5 100
R5 317
R5 524
R5 740
R5 873
R6 005
R6 139
R6 274
Zone F
R 724
R1 106
R1 489
R1 870
R2 258
R2 637
R2 867
R3 102
R3 335
R3 571
R3 738
R3 914
R4 081
R4 250
R4 421
R4 588
R4 757
R4 931
R5 10 0
R5 268
Zone E
R 681
R 999
R1 321
R1 635
R1 951
R2 260
R2 485
R2 700
R2 910
R3 123
R3 275
R3 420
R3 571
R3 718
R3 868
R4 019
R4 165
R4 312
R4 463
R4 613
Zone D
R 639
R 913
R1 189
R1 467
R1 746
R2 017
R2 199
R2 372
R2 547
R2 640
R2 762
R2 885
R3 006
R3 128
R3 253
R3 380
R3 499
R3 624
R3 741
R3 868
Zone C
R 448
R 673
R 894
R1 123
R1 340
R1 475
R1 612
R1 752
R1 825
R1 891
R1 938
R1 989
R2 028
R2 066
R2 107
R2 145
R2 186
R2 222
R2 263
R2 301
Zone B
R 364
R 456
R 543
R 631
R 689
R 741
R 796
R 850
R 907
R 958
R 997
R1 044
R1 087
R1 129
R1 177
R1 217
R1 258
R1 308
R1 347
R1 390
Zone A
R 325
R 397
R 468
R 543
R 579
R 613
R 651
R 689
R 722
R 760
R 796
R 829
R 866
R 907
R 939
R 976
R1 004
R1 029
R1 055
R1 084
Mass (kg)
0.5
1.0
1.5
2.0
2.5
3.0
3.5
4.0
4.5
5.0
5.5
6.0
6.5
7.0
7.5
8.0
8.5
9.0
9.5
10.0
INTERNATIONAL COURIER PARCEL EXPRESS
Zone A Zone B
R26
R30
Thereafter per 500g
Zone C Zone D Zone E Zone F
R51
R71
R85
R90
32
Zone G Zone H
R103 R130
Fuel levy 25,6% from 1 April 2014.
All rates exclude fuel surcharge.
10.5
11.0
11.5
12.0
12.5
13.0
13.5
14.0
14.5
15.0
15.5
16.0
16.5
17.0
17.5
18.0
18.5
19.0
19.5
20.0
Mass (kg)
R7
R7
R7
R7
R7
R7
R8
R8
R8
R8
R8
R8
R8
R9
R9
R9
R9
R9
R9
R9
200
342
484
621
761
906
045
187
325
470
607
746
888
026
170
308
448
591
730
872
Zone H
R6
R6
R6
R6
R6
R7
R7
R7
R7
R7
R7
R7
R8
R8
R8
R8
R8
R8
R8
R8
407
538
672
803
939
071
200
336
467
601
734
866
001
133
254
373
491
607
724
842
Zone G
R5
R5
R5
R5
R5
R5
R5
R6
R6
R6
R6
R6
R6
R6
R6
R6
R7
R7
R7
R7
371
477
582
683
789
891
992
098
201
306
408
511
619
718
822
923
027
134
238
341
Zone F
R4
R4
R4
R4
R5
R5
R5
R5
R5
R5
R5
R5
R5
R5
R6
R6
R6
R6
R6
R6
707
805
903
997
095
189
287
379
477
574
669
766
860
958
056
150
248
340
438
532
Zone E
R3
R4
R4
R4
R4
R4
R4
R4
R4
R4
R4
R4
R4
R5
R5
R5
R5
R5
R5
R5
949
032
113
192
276
358
436
519
600
681
760
845
924
005
089
171
252
332
416
495
Zone D
R2
R2
R2
R2
R2
R2
R2
R2
R2
R2
R2
R2
R2
R2
R2
R2
R2
R2
R2
R2
335
369
403
434
466
498
534
563
596
628
662
692
728
759
792
824
858
891
922
954
Zone C
R1
R1
R1
R1
R1
R1
R1
R1
R1
R1
R1
R1
R1
R1
R2
R2
R2
R2
R2
R2
435
479
522
565
610
650
696
740
782
827
870
912
955
998
044
085
129
174
214
260
Zone B
R1
R1
R1
R1
R1
R1
R1
R1
R1
R1
R1
R1
R1
R1
R1
R1
R1
R1
R1
R1
106
133
157
185
212
236
262
289
317
343
368
392
420
447
476
499
524
550
578
603
Zone A
INTERNATIONAL COURIER PARCEL EXPRESS cont.
International destination countries and zone classification
Street Addresses Only – no PO Box Addresses
Please choose destination starting letter for appropriate table
Please take note of the Documentation Requirements:
Country
Zone
Gateway city
Transit time
(Working days)
Docs Non docs
Country
H
3-4
4-5
H
3-4
4-5
G
3-4
4-5
H
3-4
4-5
E
3
4
G
3-4
4-5
H
3-4
4-5
H
3
4
H
3
4
G
3-4
4-5
H
3-4
4-5
F
3-4
4
F
2-3
Brunei
Bandar Seri Begawan
Bulgaria
Sofia
Burkina Faso
Ouagadougou
Burundi
Bujumbura
H
3-4
G
3
4
H
4
5
D
3-4
4-5
4
5
3-4
G
4-5
4-5
H
4
5
H
3
4
4
G
3
H
3-4
H
3
4
H
3-4
4-5
E
2-3
3
H
3
4
H
3
4
H
3
4
H
4
5
H
3
4
H
4
5
A
1-2
2-3
G
3-4
4-5
G
3
4
H
4
5
4-5
C
Cambodia
H
Phnom Penh
Cameroon
G
Yaounde
Canada
G
Ottawa
Canary Islands
G
Las Palmas
Cape Verde Islands
H
Praja
Caribbean Islands
H
Cayman Islands
H
George Town
Central African Republic H
Bangui
Chad
H
N’ Djamena
Channel Islands
E
Guernsey
Chile
H
Santiago
China
G
Beijing
Colombia
H
Bogotá
Comores
H
Moroni
Congo
H
Brazzaville
Congo DRC
H
Kinshasa
Cook Islands
H
Costa Rica
H
San José
Croatia
G
Zagreb
Cuba
H
Havana
Curaçao
H
Willemstad
Cyprus
E
Nicosia
Czech & Slovac
G
Prague
B
Bahamas
Nassau
Bahrain
Manama
Bangladesh
Dhaka
Barbados
Bridgetown
Belarus
Minsk
Belgium
Brussels
Belize
Belmopan
Benin
Porto Novo
Bermuda
Hamilton
Bhutan
Thimphu
Bolivia
La Paz
Bonaire
Kralendijk
Botswana
Gaborone
Bosnia
Sarajevo
Brazil
Brasilia (Rio de Janiero)
British Virgin Islands
Road Town
Transit time
(Working days)
Docs Non docs
B
A
Afghanistan
Kabul
Albania
Tiran
Algeria
Algiers
American Samoa
Pago Pago
Andorra
Andorra la Vella
Angola
Luanda
Anguilla
The Valley
Antigua
St. Johns
Argentina
Buenos Aires
Armenia
Yerevan
Aruba
Oranjestad
Australia
Canberra (Sydney)
Austria
Vienna
Azerbaijan
Baku
Azores
Ponta Delgada
Zone
Gateway city
4
5
2-3
4-5
3-4
3-4
4
5
4
5
3
4
3-4
4-5
3-4
4-5
2
3
3
4
4
4-5
3-4
4-5
3-4
4-5
3-4
4-5
3-4
4-5
4
5
3
4
3
4
4-5
5-6
4
5
3
4
3-4
4-5
F
2-3
3
G
4
5
D
Denmark
Copenhagen
Djibouti
Djibouti
33
Country
Zone
Gateway city
Transit time
(Working days)
Docs Non docs
D
Dominica
Roseau
Dominican Republic
Santo Domingo
3
4
H
3
4
H
3
4
G
3
4
H
3
4
H
5
6
H
5
6
H
3
4
H
4
5
F
Falkland Islands
Stanley
Faroe Islands
Torshavn
Fiji Islands
Suva
Finland
Helsinki
France
Paris
French Guiana
Cayenne
H
6
7
H
6
7
H
4
5
F
2-3
3-4
E
2-3
3
H
3-4
4-5
G
Gabon
Libreville
Gambia
Banjul
Georgia
Tbilisi
Germany
Berlin
Ghana
Accra
Gibraltar
Gibraltar
Greece
Athens
Greenland
Godthaab
Grenada
St. George
Guadeloupe
Pointe-a-Pitre
Guam
Hagatna
Guatemala
Guatemala City
Guernsey
Guinea
Conakry
Guinea-Bissau
Bissau
Guyana
-
H
4
5
G
4
5
G
3
4
F
2-3
2-3
G
3-4
4-5
H
3
4
E
2-3
3
H
4
5
H
4
5
H
4
5
H
4
5
H
4
5
E
4
5
H
4
5
H
4
5
H
4
5
H
Haiti
Port-au-Prince
Honduras
Tegucigalpa
Hong Kong
Kowloon
Hungary
Budapest
Zone
Transit time
(Working days)
Docs Non docs
H
3
4
G
3-4
4-5
Gateway city
I
H
E
Ecuador
Quito
Egypt
Cairo
El Salvador
San Salvador
Equatorial Guinea
Malabo
Eritrea
Asmara
Estonia
Tallinn
Ethiopia
Addis Ababa
Country
H
3-4
4-5
H
4
5
F
3
4
G
3
4
Iceland
Reykjavik
India
Delhi
Indonesia
Jakarta
Iran
Tehran
Ireland
Dublin
Israel
Jerusalem
Italy
Rome
Ivory Coast
Abidjan
G
3
4
H
4-5
4-5
E
2-3
3
F
2-3
4
E
2-3
2-3
G
3
4
H
4
5
G
3-4
3-4
E
4
5
H
2-3
3-4
G
4-5
4-5
2-3
J
Jamaica
Kingston
Japan
Tokyo
Jersey
Jordan
Amman
K
Kazakhstan
Astana
Kenya
Nairobi
Kiribati
Tarawa
Kuwait
Kuwait
Kyrgyzstan
Bishkek
C
1-2
H
4
5
G
3
4
G
5
5
H
5
6
H
4-5
4-5
F
3
4
A
1
2
H
4
5
H
4-5
5-6
E
3-4
4
H
3-4
4-5
E
2-3
3
F
3-4
4-5
H
4
5
G
3
4
H
2-3
3-4
C
1-3
2-4
F
3
4
H
3-4
4-5
L
Laos
Vientiane
Latvia
Riga
Lebanon
Beirut
Lesotho
Maseru
Liberia
Monrovia
Libya
Tripoli
Liechtenstein
Vaduz
Lithuania
Vilnius
Luxembourg
Luxembourg
M
Macau
Macau
Macedonia
Skopje
Madagascar
Antananarivo
Madeira
Funchal
Malawi
Lilongwe
Malaysia
Kuala Lumpur
Maldives
Male
Mali
Bamako
Malta
Valletta
34
G
4
5
G
3
4
Country
Zone
Gateway city
Transit time
(Working days)
Docs Non docs
H
5
6
H
3
4
H
3-4
4-5
C
1-3
2-3
G
3
4
H
3
4
E
2-3
3-4
H
4
5
H
H
3
3
4
4
C
1-2
2-3
H
4
5
N
Namibia
Windhoek
Nauru
Nepal
Kathmandu
Netherlands
Amsterdam
Nevis
Willemstad
New Caledonia
Nouméa
New Zealand
Wellington
Nicaragua
Managua
Niger
Niamey
Nigeria
Lagos
Niue
Alofi
Norway
Oslo
B
1-2
2-3
H
5
6
H
4
5
E
2-3
2-3
H
3
4
G
4
5
G
3-4
4-5
H
4
4-5
H
4
5
G
3-4
4-5
H
4
5
F
2-3
3-4
O
Oman
Muscat
G
2
4
P
Pakistan
Islamabad
Panama
Panama City
Papua New Guinea
Port Moresby
Paraguay
Asunciòn
Peru
Lima
Philippines
Manila
Poland
Warsaw
Portugal
Lisbon
Puerto Rico
San Juan
Zone
Transit time
(Working days)
Docs Non docs
G
3
4
G
3
4
G
3
4
G
3-4
4-5
D
4
5
Gateway city
Q
M
Marshall Islands
Majuro
Martinique
Fort-de-France
Mauritania
Nouakchott
Mauritius
Port Louis
Mexico
Mexico City
Moldova
Chisinau
Monaco
Monte Carlo
Mongolia
Ulan Bator
Montserrat
Brades (Plymouth)
Morocco
Rabat
Mozambique
Maputo
Myanmar (Burma)
Rangoon
Country
H
3
4
H
3
4
H
4
5
H
3
4
H
3
4
G
3
4
G
3
4
E
2-3
3
H
3
4
Qatar
Doha
R
Réunion Island
St. Denis
Romania
Bucharest
Russia
Moscow
Rwanda
Kigali
S
South Korea
Seoul
San Marino
San Marino
Sao Tomé & PrÌncipe
Sao Tomé
Saudi Arabia
Riyadh
Senegal
Dakar
Seychelles
Victoria
Sierra Leone
Freetown
Singapore
Singapore
Slovakia
Bratislava
Slovenia
Ljubljana
Solomon Islands
Honiara
Somalia
Mogadishu
South Korea
Seoul
Spain
Madrid
Sri Lanka
Colombo
St. Barthelemy
St. Eustatius
Oranjestad
St. Kitts
Basseterre
St. Lucia
Castries
St. Maarten
Phillipsburg
St. Vincent
Kingstown
Sudan
Khartoum
Suriname
Paramaribo
Swaziland
Mbabane
Sweden
Stockholm
Switzerland
Berne
Syria
Damascus
G
3-4
4-5
E
3
4
H
5
6
G
3
4
G
4
5
H
4
5
H
4
5
F
3
4
G
4
5
G
4
5
H
4
5
H
4
5
G
3-4
4-5
E
2-3
3
G
4
5
H
4
5
H
4
5
H
4
5
H
4
5
H
4
5
H
4
5
H
4
5
H
3-4
4-5
A
1
2
E
2-3
3
F
2-3
H
3
4
T
Tahiti
Papeete
Taiwan
Taipei
Tajikistan
Dushanbe
35
H
4
5
F
4
5
G
4
5
Country
Zone
Gateway city
Transit time
(Working days)
Docs Non docs
T
Tanzania
D
Dar Es Salaam
Thailand
F
Bangkok
Togo
H
Lomé
Tonga
H
Tongatapu
Trinidad & Tobago
H
Port of Spain
Tunisia
H
Tunis
Turkey
H
Ankara
Turkmenistan
Ashkhabad
Turks & Caicos Islands
Grand Turk (Clockburn T)
2-3
3-4
3
4
4
5
4
5
4
5
3
4
3
4
4
5
U
Uganda
Kampala
Ukraine
Kiev
United Arab Emirates
Dubai
United Kingdom
London
Uruguay
Montevideo
USA
Washington DC
Uzbekistan
Tashkent
•
•
•
•
•
D
2-3
2-3
G
3
4
G
3
3-4
D
1-2
2-3
H
3
4
G
2-3
3-4
G
4-5
4-5
Country
Zone
Transit time
(Working days)
Docs Non docs
Gateway city
V
Vanuatu
Port-Vila
Venezuela
Caracas
Vietnam
Hanoi
H
3
4
H
3
4
G
3
4
W
Western Samoa
Apia
G
4
4-5
G
3
4
G
5
6
C
1-2
2-3
C
1-2
2-3
Y
Yemen
Aden
Yugoslavia
Belgrade
Z
Zambia
Lusaka
Zimbabwe
Harare
Surcharge of R77.80 per consignment for outlying areas
Transit times calculated in working days
Times quoted Ex Johannesburg
Add one day from post office and regions other than Gauteng
Transit times calculated to major centres
36
Tips to get your letter delivered on time, every time:
• Ensure that the addresses are correct; check the spelling of
surnames, street names and towns
• Ensure the address is written in black ink, write clearly and
always include a postcode
• You can check postcodes on www.postoffice.co.za
• Always include your own address on the back of the envelope
• Remember to put the correct postage on each mail item
• For overseas mail, make sure you allow at least four to five
weeks delivery for sea and surface mail
• Airmail to all overseas countries should be posted at least ten
days in advance
• Utilise Speed Services Couriers for all your overnight courier
requirements
• Be aware of standard mail specifications and avoid sending
oversized envelopes and parcels over 1kg via standard mail
• If you are unsure of what can or can’t be sent via the normal
postal service, call Customer Services on 0860 111 502 or
visit your nearest Post Office for advice
• If you are expecting a parcel, ask the sender for the tracking
number
• Remember that parcels need to be collected from your local
Post Office counter, as they do not fit into a postbox
• Package parcels carefully – use a sturdy box with plenty of
padding if sending a gift (Easypost boxes are on sale at Post
Office branches)
• If you suspect tampering with your parcel, report it to the
Crime Buster Hotline on 0800 020 070
Tips on a correctly addressed envelope, see diagram:
This layout is compliant with the Univesal Postal Union international standards and letter post regulations
Please comply to national and international addressing standards and structures for relevant address types.
The use of private logo’s to be done in consultation with the
Regional Sales Manager.
37
For more information on different services. Call Customer
Care of different departments on:
Speed Services Contact Centre:
0860 023 133
Post Box Enquiries:
0860 086 860
Transport and Logistics (bad driving): 0800 118 331
Docex:
0861 335 544
Postbank Contact Centre:
0800 535 455
Telemarketing:
0860 080 080
For more information on any of these products
and services, call our Customer Care line: 0860 111 502
or one of our Regional Sales Offces:
Western Cape
(021) 590 5553
Eastern Cape
(041) 508 4223
KwaZulu-Natal
(031) 336 3582
Central Province
(051) 402 4011
Witwatersrand
(011) 495 0704
Northern Region
(012) 339 7144
or write to:
The General Manager Sales
SA Post Offce
PO Box 10 000
Pretoria
0001
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