TELEPHONE DETAIL Summary of usage charges on each phone line. Contact Midcontinent: www.midcocomm.com Total Amount Due Pay By Account Number 1.800.888.1300 Telephone Detail Directory Listing This is how your directory listing will appear in the local telephone directory. If you wish to make changes to your directory listing, please log in to MyMidco.com. Customer Name Customer Address Customer City --------------------------- (605) 555-1234 605-555-1234 Long Distance Charges Date Time 06/28 11:01 am 07/01 11:22 am 07/01 11:47 am Number 605-555-5555 507-555-5555 507-555-5555 Destination Duration Amount BROOKINGS, SD WORTHINGTN, MN WORTHINGTN, MN 4:24 17:12 1:24 0.00 0.00 0.00 Long Di s tance for 605-555-1234 23: 00 $0. 00 Frequently Asked Questions What is a "Partial Month" service charge? A "Partial Month" is the amount billed for services between the installation or service change date and the next billing date. Statements reflect billing for services one month in advance, which may cause "Partial Month" service charges to appear on your first statement following installation or requested service changes. What is the Local Broadcast Retransmission Fee? A portion of the amount paid to local broadcast stations so we may retransmit their signals to you. What is the Federal Telecom Relay Service (TRS) and Administration Fee? All carriers providing interstate telecommunications must support TRS, which enables telephone conversations between people with speech/hearing impairments and those without. The Federal TRS surcharge is assessed as a percentage of interstate toll charges. What is the Gross Receipts Tax? This tax is on gross receipts derived from the furnishing of telephone services at the rate of 4%. The service provider collects the tax and reports the collections annually to the Department of Revenue. What are State and Local Taxes? These taxes are mandated by state, local and municipal governments on goods and services. If you plan on moving, please call Midcontinent three weeks prior to your move to ensure that you experience no interruption of service. Call Before You Dig There may be underground wires located in your yard. Digging into an underground wire could result in serious personal injury, service interruptions or property damage. If utility lines are cut you may be liable for charges. Please call 811 or the appropriate number for your state to locate underground utility cables: South Dakota 1-800-781-7474 North Dakota 1-800-795-0555 Minnesota 1-800-252-1166 What are Federal Access Charges? These are charges proposed and authorized by the Federal Communications Commission (FCC), for providing access to, and maintenance of, the local network. A GUIDE OF WHAT TO EXPECT ON YOUR MIDCO® STATEMENT. QUESTIONS? What is the Federal Excise Tax? This tax is mandated by the federal government. They are imposed on local and wireless telephone services. What is the Universal Service Fee? In May of 1997, the Federal Communications Commission (FCC) adopted rules that mandated all telecommunications carriers pay into a federal program called the Universal Service Fund (USF). This fund helps provide affordable telecommunications services for low-income customers and customers in rural areas. It also provides discounts on Internet access for eligible schools, libraries and rural healthcare providers. 1.800.888.1300 MIDCOCOMM.COM What is the Local Number Portability Fee? The Federal Communications Commission permits telephone companies to add this charge to all telephone lines as compensation for creating systems which allow residential and business telephone customers the ability to retain, at the same location, their existing local telephone numbers when switching from one local telephone service to another. What is the County Government 911 Emergency Surcharge? This surcharge is mandated by local governments to help pay for emergency services such as fire and rescue. What is the Telecom Relay Service Charge? This state service charge helps to pay for the relay center which transmits and translates calls for hearing-impaired people. HOW TO READ YOUR MONTHLY STATEMENT. $128.30 08/01/20 000000000 FREQUENTLY ASKED QUESTIONS Additional information about service charges, fees, taxes and surcharges. VIEW AND PAY YOUR BILL ELECTRONICALLY WITH MY ACCOUNT. Do it all instantly online. • Manage your account. • Upgrade your services. • Pay your bill online. SIGN UP TODAY AT midcocomm.com! HR9 STATEMENT GUIDE AMOUNT DUE, PAY BY DATE, ACCOUNT NUMBER Use your account number when inquiring about any customer service issues or when using Online Bill Pay through My Account at midcocomm.com. In order to avoid a late fee, please pay the total amount due by date indicated. ACCOUNT INFORMATION Name and address of recipient of Midcontinent services. This may/may not differ from billing address. VALUED CUSTOMER ADDRESS CITY STATE ZIP Total Amount Due Pay By Account Number News From Midcontinent! Due to a recent order by the Federal Communications Commission, you will notice a decrease in the Universal Service Fee assessed on your statement. Alert: If your TV has an internal digital QAM tuner, you may need to repeat the channel scan to view the digitally-upgraded lineup. Visit midcocomm.com for more information. NEWS FROM MIDCONTINENT Important messages about service updates, new programming, and products available in your area. Low income telephone subscribers may qualify for Link-Up America and Lifeline Assistance Programs. Visit our website, www.midcocomm.com, or call us at 1-800-888-1300 for the application appropriate for your state. Don’t miss out! Order NHL Center Ice today and catch the exciting race to the Stanley Cup for just $79.90 or two easy payments of $39.95. Call 1-800-888-1300 today to order! If you just can’t get enough entertainment or sports, here is some great news! The Sports & Variety Package is only $4.50 a month. Great channels for just a few more pennies a day. Order online at MyMidco or call 1-800-888-1300 to add the Sports & Variety Package. $128.30 08/01/20 000000000 Monthly Statement Summary Previous Balance Payment Received 7/06/20 Balance Forward Current Amount Before Savings Total Monthly Savings Total Amount Due New Charges Summary Bundled Services Additional Internet Services Additional Cable TV Service Additional Phone Services Other Charges & Adjustments Additional Discounts Partial Month Services Taxes, Surcharges & Fees Total New Charges 122.56 -122.56 0.00 205.10 -76.80 $128.30 135.95 5.00 16.00 0.00 8.98 -52.95 -8.00 23.32 $128.30 You Saved $76.80 This Month Promotional Discount through 11/14/20 Bundle Discount Bundle Discount -52.95 -18.85 -5.00 Detach and enclose the portion below with your payment. Please write your account number on your check. Do not send cash. Total Amount Due Pay By Account Number $128.30 08/01/20 BUNDLED SERVICES Current month’s services and charges for any combination of packages or bundles for Internet, Cable TV and Phone services. Video services only include programming and features associated with the programming. MONTHLY STATEMENT SUMMARY Balance, payments received, new charges and amount due. NEW CHARGES SUMMARY Monthly charges billed in advance depending on services: Internet, Cable TV, phone including leased equipment. SUMMARY OF SAVINGS Promotional and/or service discounts. 000000000 Statement Code 001 VALUED CUSTOMER ADDRESS CITY STATE ZIP ADDITIONAL INTERNET SERVICES Equipment lease and related charges. ADDITIONAL CABLE TV SERVICES Equipment lease. ADDITIONAL PHONE SERVICES Long distance, directory assistance, and operator-assisted calls. Contact Midcontinent: www.midcocomm.com Bundled Services $135.95 Theatre Trio 07/15-08/14 135.95 Discounts: Bundle Discount Bundle Discount -$52.95 Promotional Discount (thru 11/14/2020) -52.95 Taxes, Surcharges & Fees -$18.85 -$5.00 Includes access to a variety of Basic and Preferred Cable programming featuring genres from News, Entertainment, Sports, Kids and Home. 1 premium movie package Starz/Encore, MidcoNet Xstream® Wideband and Digital Phone Package with Basic Phone Line, 8 Calling Features, Unlimited Local and Long-Distance Calling. Additional Internet Service(s) $5.00 Wireless Modem Lease 5.00 Additional Cable TV Service(s) Digital Video Recorder Lease $16.00 07/15-08/14 Additional Phone Service(s) 16.00 You saved $1.82 in Long Distance charges with the Unlimited Long Distance Package. Cable TV Franchise Fee FCC Fee Local Broadcast Retransmission Fee Phone Residential Line Federal Access Federal Excise Tax Universal Service Fee Local Number Portability Fee County Govt 911 Emergency Surcharge Telecom Relay Services Federal TRS & Administration Fee Gross Receipts Tax Local Sales Tax State Sales Tax 4.30 0.08 0.62 6.40 0.20 1.64 0.43 0.75 0.15 0.15 1.57 2.30 4.73 0.00 $8.98 Other Charges & Adjustments 07/10 07/15 $3.99 $4.99 VALUED CUSTOMER STREET ADDRESS CITY STATE ZIP Closed Captioning Inquiry: If you need assistance with closed captioning, you may contact us via email at [email protected], call us at 1-800-888-1300 or send a fax to 605-271-1986. For written inquiries, please contact Wynne Haakenstad, Director of Legal, 3600 Minnesota Drive, Suite 700, Minneapolis, MN 55435, call 605-274-9810 or fax 605-271-1986. Local Franchise Authority-FCC Community ID: City Of Harrisburg SD 57445-0587 Phone: 605-397-8422 Account: 000000000 Automatic Payment Authorization (EFT) Signature PO Box 26 Harrisburg, Pay By: 08/01/20 To pay online and manage your account visit www.midcocomm.com/MyAccount Please debit my: I (we) authorize Midcontinent Communications to initiate entries to my (our) account described for my (our) monthly bill beginning with next month’s statement. I (we) understand that the current month’s charges must be paid separately by check or credit card. Che cking Account (enclose a voided check) Savings Account (enclose a voided deposit slip) Signature (if required for a joint account) This authority is to remain in full force and effect until Midcontinent Communications has received written notification from me (or either of us) of its termination allowing Midcontinent Communications at least 45 days prior to next processing date. Please be advised should any electronic payments return “NSF” (non sufficient funds) your account will be assessed the maximum NSF fee allowed by applicable law. PAYMENT OPTIONS For your convenience, there are several ways to pay for your Midcontinent services. For easy Online Bill Pay, please register at midcocomm.com/MyAccount today! REMITTANCE FORM Return with payment in enclosed envelope. Please make sure that the Midcontinent address is visible through envelope window. No remittance is necessary if you have a recurring payment plan through auto-pay or MIdcontinent’s Online Bill Pay. THE NUMBER OF PAGES AND DETAIL IN YOUR STATEMENT WILL VARY DEPENDING ON SERVICES, CHARGES AND USAGE. AUTOMATIC PAYMENT AUTHORIZATION FORM This form is used for Electronic Fund Transfer authorization if you wish to have your payments debited from a bank account each month. ADDITIONAL DISCOUNTS Promotional and other savings not included in package discounts. $22.92 $0.00 For Telephone: (605) 555-1234 Long Distance Charges Movie Title 1 Movie Title 2 Additional Discounts (Unbundled Price $159.80) On Demand or PPV Purchases OTHER CHARGES & ADJUSTMENTS On Demand and Pay-Per-View purchases. $128.30 08/01/20 000000000 Total Amount Due Pay By Account Number 1.800.888.1300 CURRENT MONTH’S SERVICES AND CHARGES TAXES, SURCHARGES, AND FEES Breakdown by service of mandated taxes, surcharges and fees.
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