# 1. How to apply the Productivity Tables

```1. How to apply the Productivity Tables
Following each specification, there is a matrix identifying the following:
Column 1 – Area Type – i.e. offices, washrooms, etc, plus the size of a possible building in
square metres/feet (00/000 m2/sq.ft.) as an example.
Column 2 - % Of Building – identifies the generic average percentage of a given building
within the selected classification (e.g. an office block will have considerably more office
space that an industrial unit).
Column 3 – m2/sq.ft. Calculates the total square metres/square feet dedicated to the
particular classification of area within the building as determined by the percentage stated in
the previous column. (e.g. 743 m2/8,000sq.ft. represents 80% of a building of 929
m2/10,000 sq.ft.)
Column 4 – Represents the industry average productivity rate and equals the amount of
square metres/square feet one operative would clean in one hour for that particular ‘type’ of
area. (e.g. washroom cleaning would attract a much lower productivity rate than an office
area because of the complexity of the tasks required).
Column 5 – Indicates the time (in minutes) required to produce an acceptable standard in
the said area and is calculated by dividing the size of the area to be cleaned by the
productivity rate assigned to that area.
Column 6 – Indicates the mean average productivity rate for the ‘type’ of building and is
calculated by dividing the amount of time spent to clean the building by the total size of the
building.
1.
2.
4.
5.
6.
Building Size
4645 (50000)
% Of
Building
Measurements
Metres
Feet
Productivity
Rate Per Hour
Time
Required
(minutes)
Average
Productivity
Per Hour
Office
8
372
4000
372/4000
60
Washroom etc
3
139
1500
93/1000
90
Corridors
3
139
1500
279/3000
30
Vending Areas
etc
4
186
2000
233/2500
48
Production
Areas
82
3809
41000
743/8000
307
100
4645
50000
TOTAL
3.
535
520 (5600)
The factor used to convert sq. metres to sq. feet is times 10.764. Numbers have been
‘rounded’ where appropriate.
BICSc Cleaning Standards Specifications Table
ACCEPTABLE ON COMPLETION
GENERA L
Removal of loose
debris
Removal of
impacted debris
HARD FLOORS
1. (a) Spot mop
(b) Full mop
2. Scrub
3. Burnish/
Polish
SOFT FLOORS
1. (a) Spot clean
(b) Full suction
clean
2. Deep clean
Debris arising from usage
between cleans.
Debris arising from usage
between cleans.
Build up of litter, debris, dust and loose foreign
matter.
Build up of impacted debris.
Dry and free from spillages,
removable stains, superficial marks
and loose debris.
Has uniform appearance and is dry
and free from spillages, removable
stains, superficial marks and loose
debris.
Dry and free from spillages,
removable stains, ingrained dirt,
scuffmarks and impacted debris. Of
uniform appearance.
Dry and free from removable stains,
spillages, scuff marks and debris.
Has even sheen.
Debris and spillages arising
from usage between
cleans.
Debris and spillages arising
from usage between
cleans.
Build up of spillages, removable stains,
superficial marks and loose debris.
Debris and scuff marks
arising from usage
between cleans.
Build up of removable stains, spillages,
ingrained dirt, scuffmarks and impacted debris.
Of non-uniform appearance.
Debris and scuff marks
arising from usage
between cleans.
Non-uniform appearance, build up of
removable stains, spillages, loose debris and
scuff marks.
Debris arising from usage
between cleans.
Build up of removable debris dust, fluff, lint,
stains and matter. Accumulation of the above
around soft floor edges and bases of furniture.
Build up of removable debris, dust, fluff and
lint. Accumulation of the above around soft
floor edges and bases of furniture.
Build up of impacted and loose debris.
Removable stains. Unacceptable odour.
Free from visible loose debris, dust,
fluff and lint, removable stains and
matter.
Free from visible loose debris, dust,
fluff and lint. Overall even
appearance.
Free from impacted debris, dust, fluff
and lint. Overall bright appearance.
Free from removable stains. Odour
free.
Free from impacted debris, dust,
cobwebs and removable stains/
graffiti.
Free from impacted debris, dust,
cobwebs and removable stains/
graffiti. Uniform appearance.
FURNITURE, FIXTURES AND FITTINGS
1. Dust
Free from visible loose debris, dust
and cobwebs.
2. Damp wipe/
wash
3. Polish
UNACCEPTABLE
Free from litter, debris, dust and
loose foreign matter.
Free from impacted debris e.g.
chewing gum, labels etc.
VERTICAL SURFACES AND HIGH LEVEL
1. Dust
Free from visible loose debris, dust
and cobwebs.
2. (a) Damp
wipe/
spot wash
(b) Damp
wipe/ full wash
ACCEPTABLE BETWEEN
Free from impacted debris, dust,
cobwebs and removable stains.
Uniform appearance. Dry.
Dry and free from removable stains,
spillages and debris. Has bright even
sheen.
SANITARY FITTINGS
1. Damp wipe/
Free from impacted debris, dust,
wash
removable stains, body fats and
fluids. Uniform appearance. Dry.
Odour free.
Free from impacted debris, dust,
2. Deep clean
removable stains, body fats and
fluids, scale and verdigris. Uniform
appearance. Dry. Odour free.
PUB024
BVFEB090001
Debris arising from usage
between cleans.
Debris arising from usage
between cleans.
Debris arising from usage
between cleans
Debris, dust and stains
arising from usage
between cleans.
Debris, dust and stains
arising from usage
between cleans.
Debris arising from usage
between cleans.
Debris, dust and stains
arising from usage
between cleans.
Debris and marks arising
from usage between
cleans.
Debris, dust and stains
arising from usage
between cleans. Residual
odour.
Debris, dust and stains
arising from usage
between cleans. Residual
odour.
14
Build up of spillages, removable stains,
superficial marks and loose debris. Having a
non-uniform finish.
Build up of loose debris and dust on vertical
surfaces and at points of contact with
horizontal surfaces.
Build up of impacted debris and dust on vertical
surfaces. Removable stains.
Build up of impacted debris and dust on vertical
surfaces and at points of contact with
horizontal surfaces. Removable stains, smears.
Build up of loose debris and dust on horizontal
surfaces and at points of contact with vertical
surfaces.
Build up of impacted debris and dust on vertical
surfaces and at points of contact with
horizontal surfaces. Removable stains, smears.
Non-uniform appearance, build up of
removable stains, spillages, loose debris, marks
and excess polish.
Build up of impacted debris, dust and fats on
all surfaces and at points of contact with
horizontal surfaces. Removable stains, smears.
Build up of impacted debris, dust, fats, scale
and verdigris on all surfaces and at points of
contact with other surfaces. Removable stains,
smears.
PUB024
BVFEB090001
15
ACCEPTABLE BETWEEN
Debris arising from usage between
cleans.
Free from impacted debris e.g.
chewing gum, labels etc.
Removal of impacted debris
Debris and spillages arising from
usage between cleans.
Debris and spillages arising from
usage between cleans.
Has uniform appearance and is
dry and free from spillages,
removable stains, superficial marks
and loose debris
Dry and free from removable stains,
spillages, ingrained dirt, scuffmarks
and impacted debris. Of uniform
appearance.
Dry and free from removable stains,
spillages, scuff marks and debris.
Has even sheen.
(b) Full mop
2. Scrub
3 Burnish/Polish
Debris and spillages arising from
usage between cleans.
Debris and spillages arising from
usage between cleans.
Dry and free from spillages,
removable stains, superficial marks
and loose debris.
1. (a) Spot mop
HARD FLOORS
Debris arising from usage between
cleans.
Free from litter, debris, dust and
loose foreign matter.
Removal of loose debris
GENERAL
ACCEPTABLE ON
Non-uniform appearance, build up of
removable stains, spillages, loose
debris and scuff marks.
Build up of removable stains,
spillages, ingrained dirt, scuffmarks
and impacted debris. Of nonuniform appearance.
Build up of spillages, removable
stains and superficial marks and
loose debris. Having a non-uniform
finish.
Build up of spillages, removable
stains, superficial marks and loose
debris.
Build up of impacted debris.
Build up of litter, debris, dust and
loose foreign matter.
UNNACCEPTABLE
The British Institute of Cleaning Science Cleaning Standards
General and Hard Floors
PUB024
BVFEB090001
16
Debris arising from usage between
cleans.
Debris arising from usage between
cleans.
Free from visible loose debris, dust,
fluff and lint. Overall even
appearance.
Free from impacted debris, dust,
fluff and lint. Overall bright
appearance. Free from removable
stains. Odour free.
Debris, dust and stains arising from
usage between cleans.
Free from impacted debris, dust,
cobwebs and removable stains /
graffiti.
Free from impacted debris, dust,
cobwebs and removable stains /
graffiti. Uniform appearance.
2. (a) Damp wipe / Spot wash
(b) Damp wipe / Full wash
Debris, dust and stains arising from
usage between cleans.
Debris arising from usage between
cleans.
Free from visible loose debris, dust
and cobwebs.
VERTICAL SURFACES AND HIGH LEVEL
Debris arising from usage between
cleans.
Free from visible loose debris, dust,
fluff and lint, removable stains and
matter.
1. Dust
2. Deep Clean
(b) Full suction clean
1 (a) Spot Clean
ACCEPTABLE BETWEEN
SOFT FLOORS
ACCEPTABLE ON
Build up of impacted debris and dust
on vertical surfaces and at points of
contact with horizontal surfaces.
Removable stains, smears.
Build up of impacted debris and dust
on vertical surfaces. Removable
stains.
Build up of loose debris and dust on
vertical surfaces and at points of
contact with horizontal surfaces.
Build up of impacted and loose
debris. Removable stains.
Unacceptable odour.
Build up of removable debris, dust,
fluff and lint. Accumulation of the
above around soft floor edges and
bases of furniture.
Build up of removable debris dust,
fluff, lint, stains and matter.
Accumulation of the above around
soft floor edges and bases of
furniture.
UNACCEPTABLE
The British Institute of Cleaning Science Cleaning Standards
Soft Floors, Vertical Surfaces and High Level
PUB024
BVFEB090001
17
ACCEPTABLE BETWEEN
Debris and marks arising from usage
between cleans.
Dry and free from removable stains,
spillages and debris. Has bright
even sheen.
3. Polish
Free from impacted debris, dust,
removable stains, body fats and
fluids. Uniform appearance. Dry.
Free from impacted debris, dust,
removable stains, body fats and
fluids, scale and verdigris. Uniform
appearance. Dry. Odour free.
1. Damp wire / wash
2. Deep Clean
Debris, dust and stains arising from
usage between cleans. Residual
odour.
Debris, dust and stains arising from
usage between cleans. Residual
odour.
Build up of impacted debris, dust,
fats, scale and verdigris on all
surfaces and at points of contact
with other surfaces. Removable
stains, smears.
Build up of impacted debris, dust
and fats on all surfaces and at points
of contact with horizontal surfaces.
Non-uniform appearance, build up of
removable stains, spillages, loose
debris, marks and excess polish.
Debris, dust and stains arising from
usage between cleans.
Free from impacted debris, dust,
cobwebs and removable stains.
Uniform appearance. Dry.
2. Damp wipe/Wash
SANITARY FITTINGS
Build up of impacted debris and dust
on vertical surfaces and at points of
contact with horizontal surfaces.
Removable stains, smears.
Debris arising from usage between
cleans.
Free from visible loose debris, dust
and cobwebs.
Build up of loose debris and dust on
horizontal surfaces and at points of
contact with vertical surfaces.
UNACCEPTABLE
1. Dust
FURNITURE, FIXTURES AND FITTINGS
ACCEPTABLE ON
The British Institute of Cleaning Science Cleaning Standards
Furniture Fixtures and Fittings, Sanitary Fittings
STANDARD SPECIFICATION
TYPE
OFFICES
CONTENTS
Offices, Washrooms, Corridors, Stairs, Entrances, Lifts,
Kitchen, Vending Areas, Store Rooms, Dining Areas, Rest
Rooms, Reception, Prestige Areas.
CRITERIA
Average use working area. Medium density layout. 5 days
per week usage. Core working hours. Internal cleaning only.
Specification to ensure basic Health & Safety standard
Offices
Removal of Waste
Remove waste
Damp wipe/wash waste receptacles
Soft Floors
Spot suction clean
Full suction clean
Hard Floors
Dust mop/spot mop
Full mop
Vertical Surfaces
Spot clean
Furniture/Fixtures/Fittings/Work Surfaces
Dust/Damp wipe
Damp wipe/polish
Other Furniture/Fittings
Spot clean
Dust/damp wipe
Washrooms/Shower Rooms/Medical Room
Removal of Waste
Remove waste
Wash waste receptacles
Hard Floors
Sweep/full mop
Vertical and High Level Surfaces
Partition/cubicle walls damp wipe/wash
All surfaces spot clean
All surfaces dust/damp wipe
Sanitary Surfaces/Hand Contact Areas
Damp wipe/wash
Mirrors/Dispensers
Damp wipe/wash
Furniture/Fixtures/Fittings
Dust/damp wipe
Consumables
Replenish toilet rolls, soap etc
Check Clean
Tasks as required, to return area to standard
PUB024
BVFEB090001
21
Frequency Per Week
5
1
4
1
4
1
5
4
1
4
1
Frequency Per Week
5
1
5
1
5
1
5
5
1
5
10
```