How to Report Faulty TOE Equipment Overview Since June 2012, we are on a maintenance only contract for our TOE equipment. This is a trust-‐wide decision for all CPGs (excluding CPG 6), saving the trust nearly £200,000 per year. The maintenance contract is sJll with MIUS and covers two services per device per year. It does not cover repairs to faulty equipment. From now onwards, all repairs will be paid directly from individual CPG budgets. Our TOE equipment EBME Cost centre CPG Comments IE 33 (3) 02XLNN 71800 3 Larger screen, new soVware IE 33 (4) 02L5KF 79700 4 Smaller screen, old soVware HP Sonos 5500 M2424A 71800 3 CE 46226 X72T 3D probe 200982 79700 4 New probe. Warranty unJl 05/13 X72T 3D probe ??? 79700 4 HP 2D 21369A model 71800 3 Danesh to give us serial number for this probe SN USD0216191 How to report faults under the new system The following steps describe how to report one or more faults with the TOE equipment: 1. On The Source website, go to A-‐Z and click on ‘C’ 2. Under C, ﬁnd Clinical Technical Services 3. Click on ‘Log faulty equipment (Easynet Plus)’ 4. Follow the instrucJons and log onto the Easynet Plus website Stuart Prestedge Oct 28, 9:23 PM Added: Space 5. Fill in the form, always selecJng 79700 (the cost centre for CPG 4) in the dropdown 6. Quote the appropriate EBME number from the table above 7. Describe the fault in detail 8. Send the form Reported faults will either be dealt with by our clinical engineering team or referred to specialists (MIUS) and paid for by CPG 4. We are not supposed to contact MIUS directly any more.
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