AIRTIME, LONG DISTANCE AND ROAMING All Cincinnati Bell Wireless users are automatically put on Simplified Billing upon activation. To view call detail for current and past statements go to: www.cincinnatibell.com/myaccount. If you select to receive Detailed Billing you will be charged $.99 per mobile phone number on the account. An example of a detailed bill is as follows. “Category” refers to how Cincinnati Bell Wireless rates your calls such as peak or off-peak calling. “Calls To” identifies the calls you made. Calls made to your wireless phone are listed as “incoming.” Account Name Customer Name Date of Invoice 1/23/06 Account Number 00000001 Telphone Number 000-000-0000 “Airtime” lists charges for total minutes used at your home rate, based on your selected Calling Plan. Partial minutes are rounded up and billed as full minutes. Page 3 Service User Customer Name HOME AIRTIME AND LONG DISTANCE CHARGES Date Time Number Called 001 8/02 002 8/02 003 8/03 Ref 3:45P 1:53P 9:05A 000-000-0000 000-000-0000 000-000-0000 .00 .00 .00 .00 .00 .00 Total .00 .00 .00 . . . . . . . . . . . . . . . . . . . . . . . . 1 TOTAL HOME AIRTIME AND LONG DISTANCE CHARGE Long Distance . . . . . . . . INCOMING Minutes Airtime 12 4 2 . . . . . . . . 000-000-0000 Category 1 1 1 . . . . . . . . . . . . . . . . 8:57A LOCAL LOCAL COLUMBIA, MO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 026 8/17 Calls To Calls From 5 .00 .00 .00 11 .00 .00 .00 CALL ORIGINS: Cincinnati ROAMING CHARGES Ref Date Time Number Called Calls To Cat Minutes Airtime/ Service Long Distance Taxes Total Calls Made From: LONGVIEW, CA 001 002 7/31 10:37P 8/01 9:48A 000-000-0000 NACN 003 8/11 4:36P 000-000-0000 Subtotal for: LONGVIEW, CA “Number Called” identifies the number you dialed while in another wireless system. Calls made to your wireless phone are listed as “incoming.” Incoming calls received while you are on the North American Cellular Network® are further identified as “NACN.” SEATTLE WA INCOMING 2 1 8 12 5.52 8.28 1.20 1.80 .46 6.72 10.54 KELSO WA 1 2 22 1.38 15.18 .38 3.38 .08 .54 1.84 19.10 SEATTLE WA INCOMING 2 2 8 12 20 5.52 8.28 13.80 1.20 1.80 3.00 .46 .46 6.72 10.54 17.26 42 28.98 6.38 1.00 36.36 Calls Made From: RENO, NV 001 7/30 5:30P 000-000-0000 002 7/30 7:50P NACN Subtotal for: RENO, NV TOTAL ROAMING CHARGES IF YOU HAVE ANY QUESTIONS CONCERNING YOUR INVOICE OR SERVICE, PLEASE CALL OUR CUSTOMER CARE DEPARTMENT AT 1-888-391-3925 “Long Distance” lists charges for calls you made while in your home calling area to destinations both within and outside the Cincinnati Bell Wireless local wireless services calling area. “Airtime” lists any daily access and airtime charges incurred while using your wireless phone in another wireless system. HOW TO READ YOUR CINCINNATI BELL WIRELESS BILL SAVE TIME PAY YOUR BILL ONLINE eBill is our convenient, paperless billing solution that makes paying your Cincinnati Bell bill simple and hassle-free. With eBill, you can view and pay your Cincinnati Bell Wireless phone bill on our website. Instead of receiving a paper bill, you’ll receive a courtesy email when your bill is ready to view online. You can also sign up for additional email or text alerts if you’d like to be reminded more frequently. For even more convenience, sign up for AutoPay and we’ll automatically deduct your monthly bill from your checking account. And best of all, these services are FREE! To sign up for eBill and Autopay, visit www.cincinnatibell.com/myaccount. LAST PAGE 9446 UNDERSTANDING YOUR WIRELESS BILL This brochure has been prepared to help you understand the bills you receive from Cincinnati Bell Wireless. The terms used in your bill are defined here in the sample bill. It is our goal to provide you with the information you need in an easy-to-read format, so you get the most from your wireless service. ACCOUNT SUMMARY SUMMARY OF CHARGES The first page summarizes your monthly account activity. Designed to clearly display the breakdown of your charges in both summary and detail. Cincinnati Bell W ireless “Monthly Service Charges” refers to the monthly service fee associated with your service plan and any charges or credits for special features you have selected. CINCINNATI BELL WIRELESS CUSTOMER NAME 1234 STREET ADD RESS CITY, STATE, ZIP COD E Summary of month ly A summary of your previous balance, payments and adjustments. A summary of current charges, by category, as detailed throughout the bill Previous Balance charges for Accoun t Payments Receive d Through Adjustments 00000001 Date of Invoice: 96.54 96.54 1/23/06 Balance Forward .00 Total Balance Forw ard Current Monthly Charges Monthly Service Cha rges Home Airtime Cha rges Home Long Distance Charges Messaging, Content & Application Cha rges Roaming Charges Other Charges and Credits Home Usage Taxes + Other Charges Total Monthly cha rges TOTAL AMOUNT DUE .00 .00 Tear-off portion of bill to be included with your payment. ion With Your Paym ent CBF Check here for chan ge of address (see rever se) 1-888-391-3925 “Messaging, Content & Application Charges” summarizes charges for ringtones and games, downloads, messaging and Internet browsing and any other special applications. Account # 00000001 Account Name: CINC INNATI BELL WIRELES S CINCINNATI BELL WIRELESS P.O. Box 741832 Cincinnati, OH 452 74-1832 000000002000470 000000008000001 88470000141692 Amount Due UPON RECEIPT Amount Paid 100.35 “Other Charges and Credits” details out Directory Assistance and other charges or credits. Page Telphone Number 513-555-1234 SUMMARY OF CHA RGES MONTHLY SERVIC E CHARGES 12/21/05 Through 1/20/06 MONTHLY SERVICE - CBW 1000 2-WAY TEXT MSG W/I NFO ALERTS NO ANSWER TRANSF ER 3-WAY CALLING VOICE MAIL PLUS WITH TEXT MESSAG ING CBW CALLER ID & CAL CBW INTERNET PLU L WAITING PKG S CBW INTERNET PLU S PROMO TOTAL MONTHLY SER VICE CHARGES 12/21/05 Through 100.35 100.35 Date of Invoice 1/23/06 E Account Number 00000001 HOME AIRTIME CHA RGE Please Return This Port Do not write any additional comments on remittance slip. Contact us at www.cincinnatibel l.com or “Home Airtime Charges” lists charges for total minutes used in your home calling area, based on your selected service plan. 64.98 .00 .00 .00 .00 23.00 12.37 Due UPON RECEIPT CINCINNATI BELL WIRELESS SERVICE S Please send correspo APPRECIATES YOU R BUSINESS nde P.O. Box 10938, Lync nce to: hburg, VA 24506 Billing Inquires Call Cus or dial 611 free from tomer Care 1-888-391-3925 your wireless pho ne CBW 1/23/06 Account Name CINCINNATI BELL WIR 3 Account Name CINCINNATI BELL WIR Account Number 00000001 Service User Customer Name SUMMARY OF CHA E Date of Invoice 1/23/06 Telphone Number 513-555-1234 RGES (CONTINUED) HOME USAGE TAX ES + OTHER CHARGE S FEDERAL TAX STATE TAX USF MONTHLY SER VICE KENTUCKY LIFELIN E SUPPORT KENTUCKY SCHOOL TAX 911 TAX REGULATORY COST RECOVERY FEE TOTAL HOME USA GE TAXES + OTHER CHARGES TOTAL CURRENT MO NTHLY CHARGES 59.99 4.99 .00 .00 .00 .00 7.99 7.99CR 64.98 Page 4 Service User Customer Name @ 3.000% @ 6.000% @ 2.907% @ 0.800% @ 3.000% 2.64 5.28 1.74 .08 .15 .70 1.78 12.37 100.35 S 1/20/06 – CBW 1000 Category 1-PEAK 2-OFF-PEAK 3-WEEKENDS Minutes 825 323 212 1360 Rate .000 .000 .000 TOTAL HOME AIRTIM Charge .00 .00 .00 .00 E CHARGES .00 MESSAGING, CON TENT & APPLICATI ON CHARGES 12/21/05 Through 1/20/06 Category INC IN PLAN SENT MES SAGE TOTAL MESSAGING , CON Messages S Rate .00 36 TENT & APPLICATI ON Charge .00 CHARGES .00 OTHER CHARGES AND CREDITS DIRECTORY ASSISTA NCE - 18 CALLS 23.00 TOTAL OTHER CHA RGES AND CREDIT S 23.00 “Home Usage Taxes” breaks out state, federal, and city taxes. These taxes vary based on the county in which you reside. In this section, you’ll also see fees for items such as the Universal Service Fund (USF), 911, etc. These fees are surcharges collected to support the federal Universal Serivce Fund and the enhanced 911 Emergency Telephone Service programs.
© Copyright 2018