How to use the BCS School Messenger Contact Manager HAVE IT YOUR WAY! Now you can choose how to receive notifications from Buncombe County Schools: on your home phone, your cell, via text or email. IT’S YOUR CALL! Have weather alerts sent as text messages, calls from your Principal sent to one phone and not another! To receive info just the way you’d like it through the new BCS SchoolMessenger system, take a few minutes to create a contact preference profile using the secure on-line Contact Manager by following the instructions below. Be sure to have handy: your Employee ID#, a valid email address, and if you are adding children to your account, their student ID #s. Don’t start the process unless you have access to your email and a phone # on file in HRMS. Steps for setting up your BCS Employee Contact Manager account: • Enter the following URL exactly as shown into your web browser: http://www.buncombe.k12.nc.us/createaccount You will be taken to the Sign Up page where you will need to enter a valid email address, pass word, your name, and zip code. Click Create Account when you are done. (Be sure to keep your password handy…you’ll need it in a moment.) • Check your email for a message from [email protected] which contains a confirmation code. Click on the link in the email to go to a web page and enter BOTH your confirmation code and the password that you created above. Hit “Click Here to Begin.” On the next page, choose the option: “I do not have an Activation Code and want to activate by phone.” • Now you are ready to add users to your account. To add yourself as a user, input your payroll ID as nine digits: three leading zeros followed by six numbers. If you are a parent and want to add children who are students, also input their student ID Numbers. You will be taken to a page that gives you a numerical Phone Activation Code. WRITE IT DOWN! • The final phone activation step is a safety measure, similar to activating a credit card. To activate your Contact Manager account, YOU MUST CALL FROM A PHONE NUMBER LISTED ON YOUR FILE IN THE BCS HRMS SYSTEM. CALL (877) 548-5811, follow the voice activated prompts and input the Phone Activation Code. (If you need to update your employee contact info, use the form on the employee website. However, note that it may take up to two weeks for your info to be updated.) • YOU’RE ALMOST DONE! When you have finished adding yourself and any children to your account, and have completed the phone activation, then you will be ready to edit your contact details. Log into your account, and choose the “Contacts Tab.” The next page will list your contacts. Under the Actions column, click “Edit.” If you would like to add phone numbers and/or email addresses, do so now. Then simply check which types of messages you would like to receive, and at which phone number or email address. Note that you can also select “SMS” (text message) options, (charges may apply). Make sure that you click Save when you finish making changes! Once your Contact Manager account has been created and users added, you can edit your personal preferences any time by going to: http://www.buncombe.k12.nc.us/contactmanager Need help? Check out the Troubleshooting FAQs on the Employee web site. Contact Manager also works like a mailbox, giving you a place to review messages you may have missed.
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