12 Spring Cleaning Tools Hands-On: Windows 8 MARCH/APRIL 2013 | connectedrogers.ca Black is Back The next generation of BlackBerry arrives with a revamped OS and the bold new Z10 smartphone Ditch the Dish! 5 reasons to get Rogers digital TV Spring Travel How to stay connected this March Break + How-To tGet your voicemail texted to you tTurn your phone into an Xbox remote tSet up your Windows 8 email tArm your Rogers Smart Home Monitoring Contents COVER STORY 40 BlackBerry Hub Black is You’re watching a video, browsing the web or playing a game and you notice a blinking red light on top of your phone – a new message awaits. Pause what you’re doing by swiping up from the bottom of the screen and over to the right to peek at BlackBerry Hub. It’s your command centre for all incoming messages, be it email, text (SMS), BlackBerry Messenger, social media updates, voicemail – you name it. The Hub lets you instantly choose whether or not to reply, or just let the screen snap back in place and seamlessly continue with what you were doing. BACK Here’s why you should be excited about the reimagined BlackBerry 10 operating system and Z10 smartphone TEXT Marc Saltzman PHOTOGRAPHY Hamin Lee Y ou know the old adage: “Good things come to those who wait.” If you’ve been waiting patiently for the latest BlackBerry release, you’ll no doubt fall in love with BlackBerry 10. Without abandoning what made BlackBerry such a universally sought device in the first place – fast typing and messaging, the best battery around and security that even banks and governments trust – BlackBerry upped the ante with features every smartphone owner loves and relies upon: blazing speed, smooth multitasking, a killer web browser, smart cameras and apps galore. Here’s a look at what makes the new BlackBerry so hot. Speed Demon When you get your BlackBerry Z10 through Rogers, you’ll be on the Rogers LTE network – Canada’s fastest wireless internet. From downloading and streaming to video chatting and multi-tasking, you won’t believe how fast your Z10 operates on Rogers LTE. For more information, visit rogers.com/LTE. B L A C K B E R RY 1 0 S M A RT P H O N E AT A G LA N C E LTE connectivity THAT MEANS: Super-fast downloads and seamless browsing 40 1.5 GHz processor THAT MEANS: Smooth and fast multi-tasking 8 MP camera THAT MEANS: Capturing pro-level photos and video 4.2 -IN 1280 x 768 screen THAT MEANS: A gorgeous HD display, great for vids and pics GB storage connectedrogers.ca 40 44 48 Black is Back 52 55 63 68 70 Social Solutions 2 16 THAT MEANS: Ample room for media and other ﬁles MARCH/APRIL 2013 BlackBerry 10 has arrived, and it’s awesome. Read our primer for the details. 44 Ditch the Dish 41 REASON NO. 1 Say goodbye to weather worries Snow, wind, hail – what, me worry? Why a satellite dish can’t compare to Rogers digital TV. Why Digital TV is Better Than Satellite Canadian winters are rough. Snow, freezing rain, hail and the like can wreak havoc on everything from your daily commute to your favourite leather shoes. So why would your satellite dish be any different? It, too, is susceptible to bad weather. Regardless of what all the dish fanboys say, severe weather can adversely affect the performance of a satellite dish. Specifically, harsh weather can result in an interrupted picture. And who wants that in the middle of your favourite TV show, movie, award show or sports match? With Rogers digital TV, the signal is unaffected by weather. You’ll get the strongest, clearest, uninterrupted picture possible, except in the case of a complete power outage. But then watching TV would be the least of your worries. TEXT Jason Scott Alexander | ANIMATION Lollipop LTE: Don’t Get Left in the Dust There was a time when digital TV was piped into homes via ugly and fussy satellite dishes. Often prone to weather damage and sometimes needing updates and maintenance, they may have given us more channels, but, arguably, at an annoying cost. Today, thankfully, you can get digital TV delivery in a much more sophisticated form, with much more choice and advanced features. Bottom line: there are some distinct downsides to satellite TV, and so many upsides to digital cable. Still need convincing? Here are four reasons why we think Rogers digital TV is superior to satellite. How to connect with Rogers via its many handy and helpful social media sites. March Break: Time to Travel Taking a trip this spring? Here’s how to stay connected the entire time. FE ATU RES The Rogers LTE network is no longer for tech nerds only. It’s for everyone. 44 REASON NO. 2 Freedom to roam Watch TV wherever you want with Rogers Whole Home PVR Most households today have more than one TV; upstairs, downstairs, in the kitchen and bedrooms – we’re watching in every room of the house. With many satellite dishes, you are limited to where you can enjoy digital TV, let alone the fact that you can only do just that – watch – without being able to pause, rewind, start or stop programming wherever you wish, as you can with Rogers Whole Home HDPVR. Take the Follow Me TV feature, for instance: You can begin watching a recorded show in your downstairs living room, pause it, and then resume viewing in the kitchen as you prepare supper – all without missing a second. What’s more, up to four TVs can access connectedrogers.ca MARCH/APRIL 2013 48 DUST A fun look back on how we survived before the internet – and how much better life is now. Hands-On: Windows 8 The LTE network is the next generation of wireless internet. Get on it or get left behind. Not sure it’s for you? Here’s why everyone is getting onto LTE, and why you should, too Tips on how to take advantage of some of Windows 8’s top features. TEXT Jim Collins | ANIMATION Dynamic Mind T here are two types of people: fast adopters and those of us happy to wait a bit longer before buying into whatever’s new. But there comes a point when the slow adopters realize: Wait a second, this is happening and I need to get this. Now. Today. The Rogers LTE network is just such a thing. Launched last year, it’s Canada’s fastest wireless internet*– so fast that it’s changing the Travel: Sri Lanka connectedrogers.ca 45 LTE: Don’t get left in the Internet Then & Now What to do on this beautiful South Asian island, and how to stay connected while you’re there. the same recorded program at once. Or perhaps it’s family movie night, but your daughter doesn’t want to miss the Justin Bieber special airing at the same time. Everyone can enjoy the flick together on the big screen while recording the Biebs for later viewing. In all, up to two NextBox™ HDPVRs and six NextBox HD terminals may be connected, allowing for a highly flexible network of access, play and management over your recordings from as many as eight TVs throughout the home. With capability to record up to four HD shows simultaneously, plus pause, rewind and play live TV from any set in the house, you’re all set. way we play, work and communicate on our smartphones, tablets and mobile internet devices. No longer niche or just for tech geeks, LTE has proven itself an essential part of many Canadians’ lives. Still need convincing? Here are five reasons LTE is no longer a luxury, but a necessity. The next generation of wireless is already here. Time to join in. *Based on tests comparing download speeds on the Rogers LTE network vs. Bell and Telus’ LTE networks within Rogers LTE coverage area. LTE device, LTE SIM and plan required. Actual experienced speeds may vary based on device, topography and environmental conditions, network congestion and other factors. Rogers LTE network available in select Canadian cities. Visit rogers.com/LTE for coverage. 48 connectedrogers.ca MARCH/APRIL 2013 49 ﬁrst up 14 UPGRADE Clean 22 Smartt Clean Bluelounge Sanctuary charging station US$130 | bluelounge.com This sleek charging station hides cables for a clutter-free appearance. It’s compatible with thousands of devices. In need of a spring cleanup? up? Here are 12 high-tech sy – and fun tools to make the job easy TEXT Jaclyn Law NeatReceipts US$200 | neat.com Digitize documents and business cards with this scanning system, and access the info on your smartphone. CableKeeps US$16 | nicebydesign.com Keep cords tangle-free by wrapping these around Apple power adaptors and docking cables. iRobot Looj 330 GutterCleaning Robot US$300 | irobot.com Place this machine in your eavestrough and watch it power through dirt, leaves and other clogging debris. Organized Home Free | organizedhome.com This site features tips for decluttering, home organization and meal planning. Dymo LetraTag Plus LT-100T label maker $45 | dymo.com Organize files, boxes and more with legible labels. RabbitAir MinusA2 Ultra Quiet Air Purifier $659 | homedepot.ca Clear the air with HEPA technology and a six-stage filtration system. Verilux CleanWave Portable Sanitizing Wand US$60 | verilux.com Wipe out germs with the power of UV-C light. This wand kills up to 99.9% of germs, allergens and bacteria. It’s great for phones and electronics, since there are no liquids or sprays. iRobot Roomba 650 Vacuum-Cleaning Robot $500 | canadiantire.ca Roomba navigates around furniture and adjusts to different floor types. Get Organized! app iOS | peterwalshdesign.com Overhaul your home with the help of clutter expert Peter Walsh. Fellowes Powershred 79Ci Cross-Cut Shredder $290 | staples.ca Devouring up to 14 sheets at once, this shredder even chews staples, paper clips, plastic cards and CDs. Chore Checklist app AN, WP 7 | dotnetideas.com This app features customizable lists for cleaning routines. 22 connectedrogers.ca MARCH/APRIL 2013 23 T hron e 26 wars here’s no room for civility in Game of Thrones. When a reviled or beloved character dies, the beheadings and eviscerations are unrelenting. Never has a show intertwined enemies and allies so tightly. As the War of the Five Kings wages on, the body count 26 MARCH/APRIL 2013 Digit al T V 76 72 Order through the Quick Start Self-Service Menu: 1 Press Guide until the Quick Start Menu appears, and then scroll to Get More TV and press OK. The Order Services screen will appear. 2 Scroll to the package or channel you wish to order, then press OK. 3 Press [A] to order the channel. Pricing and other details will appear. Press [A] again to purchase. 4 After reading the Terms & Conditions, press [A] again. Enter your PIN code (default PIN: 0000). 2 Press and hold SETUP until the TV button blinks twice, then release it. 3 Press 9 9 1 (the TV button will blink twice). 4 With the remote pointed at the TV, press Power. 5 6 5 An Order Status screen will appear. Once complete, it can take up to 48 hours to access the channel. connectedrogers.ca Repeatedly press and release Channel + until your TV turns off. Now the remote will cycle through all possible codes until a match is found. You may need to press Channel + several times to find a match. Once the TV turns off, press SETUP once to lock the code. Then press POWER to turn on your TV and to confirm the code was correct and is locked. To create a Purchase Control PIN: 1 Press Guide until the Quick Start Menu appears. 2 Scroll to General Settings and then press OK. 3 Scroll to Purchasing and press OK, then scroll to Locking Status and press OK. 4 Scroll to On, press OK and then enter your existing PIN (default: 0000). 5 Q: DO I NEED A SPECIAL TV TO WATCH HIGH-DEFINITION (HD) CHANNELS AND PROGRAMS? You need an HDTV, which contains the technology needed to display HD-level visuals, and to properly connect to an HD digital set-top box. NOTE: Just because you’re watching an HD channel doesn’t mean every program is broadcast in HD. When HD isn’t available, the broadcaster will air standard-definition programming. Q: I WANT TO REACH THE PROGRAM GUIDE WHEN I PRESS “GUIDE,” NOT THE QUICK START MENU. HOW DO I MAKE THIS HAPPEN? 1 Press Guide until the Quick Start Menu appears. 2 Scroll to Self-Service and press OK. 3 From the Self-Service menu, scroll to Change Guide Order and press OK. 4 Select TV Listings and save. Press [A] to finish and exit. To create a Parental Control PIN: Follow the steps outlined above, but choose Parental Control instead of Purchasing. Canadians are using their mobile devices in new and surprising ways. My Stuff: Adam Korson Star of new sitcom Seed reveals the tech he can’t live without. 16 22 Tablets by the Numbers How do you get the most from your tablet? Our report tells all. Spring Cleaning Tools to help you tidy up this season. entertainment 26 TV Game of Thrones returns with its third season; plus new viewing from HBO and Vice. 74 10-Second Tips Digital TV FAQs 76 Smartphone Tricks 78 Tablet Tips 80 Fast, easy tricks for Rogers services. Digital TV Quickly and easily order new channels via the Quick Start Menu. Note: the channel must appear in green, or it must offer an on-screen option to order it. (If neither option is available, call 1-888-ROGERS1 to order.) Turn on your TV, then press TV. It will blink once. No 77 connectedrogers.ca connectedrogers.ca No 76 Q : HOW DO I ORDER CHANNELS THROUGH MY ROGERS REMOTE CONTROL? 1 Q: WHENEVER I TRY TO ORDER A CHANNEL OR SET PARENTAL CONTROLS, I’M ASKED TO ENTER MY PIN CODE. WHAT IS THIS? To order a channel, Pay Per View, set parental controls and perform other functions, you are required to enter a PIN. By default, your PIN is 0000. You can easily reset a customized PIN that only you know, to prevent your kids from ordering anything or viewing content you don’t want them to see. Technology Trends how-to HOW-TO HOW-TO Digital TV He Here’s how to program your Ro Rogers remote: A cool new service lets you protect your precious smartphone. Get your NHL ﬁx and U.K. football frenzy; plus three game reviews. D i g i t a l TV Q : HOW DO I P PROGR A M MY R REMOTE ? Rogers Phone Finder 36 Sports & Games 27 Digital TV FAQs You have questions, we have answers. Here’s everything you need to know to master your digital TV experience Digitize your to-do list. Les Miserables’ Hugh Jackman interview; the best new movies on Rogers On Demand. inches toward the highest of any HBO series. Based on the books by fantasy author George R. R. Martin, the big-budget series follows the sword-wielding noble families of the fictional continent of Westeros and their attempts to claim the Iron Throne of the Seven Kingdoms. connectedrogers.ca Productivity apps 32 Movies TEXT Eric Veillette Unsheathe your broadswords, because the universally acclaimed Game of Thrones is back for a third season T Toys you control with your device. gear DEPA RTM ENT S Gear 9 10 11 12 14 Robo Remote Get more from your Rogers digital TV with these handy tips. Helpful tips from Android to iOS. Tricks for your Apple iPad, Samsung Galaxy Tab or BlackBerry PlayBook. MARCH/APRIL 2013 3 connectedrogers.ca MARCH/APRIL 2013 EDITOR-IN-CHIEF Derek Malcolm from the editor MANAGING EDITOR Kim Shiffman ENTERTAINMENT EDITOR Kendon Polak Back to the Future CONTRIBUTING EDITOR Jay Somerset ART DIRECTOR Ally Tripkovic (on leave) Amy Ward (acting) Have you ever been schooled by a 10-year-old? It happened to me recently, while visiting in-laws, when my nephew not only corrected something I said, but knew exactly how to prove he was right: he went online. Bruised but not broken, I accepted the blow – but it got me thinking. To him, the internet is just part of life; he doesn’t know what it was like to live during the olden days of the 1990s. With this in mind, we decided to investigate how the Web has changed our everyday lives in radical ways. You can read about it here. Of course, my nephew isn’t the only one who can’t imagine life ofﬂine. We’re all like this now, to some degree. Take the smartphone in your pocket – it’s now your lifeline to work, family and friends, media and virtually everything else. It’s more like a minicomputer with voice and texting capabilities. Fact is, I can’t imagine being without mine for even a minute – although I happily put it down in order to try out the BlackBerry Z10, this issue’s cover darling. Slick, fast and reimagined, the new BlackBerry operating system and Z10 device is proving itself a worthy rival to Android, iOS and Windows 8. This issue is as much about looking back as it is forward. From ultra-modern devices to the Game of Thrones’s upcoming Season 3, there’s a lot to look forward to this spring. Whether you’re planning a family trip during March Break, or you just want some insightful tips on everything from smartphones to tablets, TV and movies to home security and automation, we’re here for you. Connected Rogers and connectedrogers.ca are your No. 1 resources for getting the most out of your Rogers products and services. So, please, check us out online and let us help you do just that. Here’s to a prosperous and fun spring. Enjoy the issue. DESIGNER Greg Hall CONTRIBUTORS Jason Scott Alexander, Matt Barnes, Dave Chau, Wolfgang Dios, Dynamic Minds, Peter & Maria Hoey, Barrett Hooper, Jaclyn Law, Hamin Lee, Lollipop, Dave McSporran/Bottled Media, Andrew Moore-Crispin, Chris Powell, Marc Saltzman, Chad Sapieha, Bonnie Staring, Amy Valm, Eric Veillette PUBLISHER, CONNECTED ROGERS VP, CONTENT SOLUTIONS, ROGERS MEDIA INC. Jacqueline Loch SENIOR DIRECTOR, CONTENT SOLUTIONS Clodagh Wilson CONTENT DIRECTOR, CONTENT SOLUTIONS Jaimie Hubbard MANAGER, CLIENT SERVICES Janine Cole Judy Corvetti (on leave) PROGRAM MANAGER Michael Thomas WEB CONTENT MANAGER Rachel Singer Derek Malcolm EDITOR-IN-CHIEF [email protected] | @connectedrogers DEREK’S PHOTOGRAPH: LINDSEY DRENNAN 4 connectedrogers.ca EXECUTIVE VICE-PRESIDENT, MARKETING, ROGERS COMMUNICATIONS John Boynton contributors BUSINESS SPONSORS Lauren Harvey, Victor Pokan, Shirley Sze EXECUTIVE DIRECTOR, PRODUCTION OPERATIONS Sean McClusky PRODUCTION DIRECTOR Irene Solom SENIOR PRODUCTION MANAGER Samantha Roininen BUSINESS MANAGER Elzbieta Jurecka RESEARCH MANAGER Aditi Quadras PRESIDENT, ROGERS MEDIA INC. Keith Pelley PRESIDENT, ROGERS PUBLISHING LTD. Kenneth Whyte VICE-PRESIDENTS Immee Chee Wah, Patrick Renard PRESIDENT, COMMUNICATIONS ROGERS COMMUNICATIONS INC. Rob Bruce NEED HELP? Peter and Maria Hoey ILLUSTRATORS Maria and Peter Hoey are the visual masterminds behind our “Internet Then & Now” feature, on p63. In addition to illustration, the sister-and-brother act – she lives in Brooklyn, he’s in Northern California – also draw and publish their own comics and ﬂipbooks, including a new one called Singles. “It’s a 12-page comic packaged like 45 rpm singles,” explains Peter. Working together since 1997, the siblings say they both love and loathe internet culture. “Shopping is deﬁnitely much easier online,” admits Peter. But when it comes to music, “listening to vinyl records is something the web just can’t replicate.” Turn to our Essential Info section, beginning on p81, for fast, easy answers on everything from how to read your bill to how to access your account, ﬁnd services and more. essential info Wireless Phone Essentials How to take control of your Rogers wireless services Long distance explained Extreme Text Messaging Calls made and received on the Rogers wireless network are defined as either “local” or “long distance” based on the local calling area. Long distance calls also incur airtime charges. With Extreme Text Messaging, free to all Rogers wireless customers, you can: s Copy, forward and auto-reply to text messages. s Block unwanted texts or send group messages. s Add a signature to your texts and more. RECEIVING CALLS Your Incoming Local Calling Area (ILCA) is based on the geographical location associated with your wireless number (e.g., 416 = Toronto). s Calls within your ILCA = local s Calls outside your ILCA = long distance MAKING CALLS Your Outgoing Local Calling Area (OLCA) is determined by your geographical location at the moment you make a call. s Dial local number to your physical location = local s Dial number not local to your physical location = long distance rogers.com/longdistance or text LD to 2255 HOW TO GET STARTED 1 Launch the Rogers My Account app on your smartphone and select Services. 2 Select Extreme Text Messaging and turn on the desired services, such as Forward or Auto Reply. rogers.com/extremetextmessaging Easy account access Rogers offers two ways to manage your account: from a computer or from your smartphone. ONLINE: MY ROGERS Visit rogers.com and set up a free My Rogers account by clicking Register Now. Roaming explained Once you leave Canada*, you’re roaming off the Rogers network and using your phone through the network of one of our roaming partners. Roaming rates differ for talking, texting and internet, depending on the country you’re in. Text TRAVEL to 7626 (free of charge) for more info on our affordable and easy-to-use roaming options, or visit rogers.com/roaming. Once you’ve booked your trip, text ALERT to 4766 (free of charge) to sign up for a handy travel reminder text alert. Before your departure, you’ll receive a text reminding you to add a roaming offer. Options for affordable talk, text and internet are also available. * Exceptions are N.W.T. and Dryden, Ont., where domestic roaming rates are applicable. ON YOUR SMARTPHONE: MY ACCOUNT APP 1 Download the free My Account app from your device’s app store. 2 Launch the app, and it will access your secure info automatically to get you set up. NOTE: My Account does not authenticate if connected via Wi-Fi. Data charges for downloading the app apply. MARCH/APRIL 2013 81 Connected Rogers is published six times per year by Rogers Publishing Ltd., a division of Rogers Media Inc., One Mount Pleasant Road, Toronto, ON, M4Y 2Y5. Contents may not be reprinted without written permission. All brand names and logos are trademarks of their respective owners. TMRogers and design and associated brands and logos are trademarks of Rogers Communications Inc. or an afﬁliate, used under license. All rights reserved. ©2013 Rogers Publishing Ltd. connectedrogers.ca Offers and pricing are accurate at time of publishing of the relevant issue of Connected Rogers. Please visit rogers.com for current details. Dave McSporran Lollipop DIGITAL ANIMATOR The animation of the new BlackBerry Z10 on this issue’s cover is the craftwork of Dave McSporran, a Burlington, Ont.-based digital animator whose previous clients include BMO and web series ThisIsMeTV.com. Working alongside photographer Hamin Lee, McSporran’s job was to make those smartphones dance. So, how does one get into the digital animation industry? “I got a handy cam in Grade 9, and the following year, my dad gave me $4,000 to buy some gear,” says McSporran, now 27. “Then he told me I needed to pay him back!” DIGITAL ANIMATORS Get a bunch of talented, clever new-media types together and you’ve got the creative atmosphere of Toronto design agency Lollipop. After seeing their handiwork – what they call “candy” – for clients such as Ford and AT&T, we asked them to animate our “Ditch The Dish” feature (p44), in which a ﬁgure rips a satellite dish off a house and tosses it into a nearby garbage can. It’s all in a days work for the folks at Lollipop, who, continuing with the candy metaphor, believe that building great brands takes crafting great stories in a “sticky experience.” MARCH/APRIL 2013 5 Online 10 Essential Travel Apps Our App Addict, Natasha Baker, rounds up the essential apps you need to research, book and enjoy your travels this spring. Here at Connected Rogers, we’re addicted to apps, so visit connectedrogers.ca often and follow us on Twitter for your weekly app fix. Bookmark us! New stories are posted daily at connectedrogers.ca The Scoop on What to Watch Connected Rogers Videos Tech experts and editors of Connected Rogers show you how to do everything from customizing your smartphone and using Rogers One Number to controlling your PVR. For more info, visit connectedrogers.ca So many channels, what to choose? Check out connectedrogers.ca/watch for daily updates of news, reviews and interviews on the hottest upcoming series, movies and On Demand programming, written by some of the best entertainment writers in the country. Follow Us On Twitter: @connectedrogers and Editor-in-Chief @derekmalcolm for links to our latest posts and live tweeting from device launches, tech-related events and more. 6 connectedrogers.ca Rogers has you covered Here’s a snapshot of the wide range of Rogers services that are available to help keep you connected* Wireless Internet Access Tablets, mobile hotspot, internet sticks and Rocket™ hub Available only in Ontario, New Brunswick, Newfoundland and Labrador Rogers Hi-Speed Internet Home Phone Rogers Home Phone Television Smart Home Monitoring Cable/Digital TV (Including PVRs, Rogers On Demand Ch. 100 and HD) Rocket™ hub Rogers Anyplace TV Wherever you have internet access in Canada. rogersanyplacetv.com Visit rogers.com for availability in your neighbourhood *Full coverage may vary in some provinces and territories. MARCH/APRIL 2013 7 First Up /&84t7*&84t45"54t5&$)t&/5&35"*/.&/5 Robo Remote Control these robots with your wireless device SPHERO AR.DRONE 2.0 SPYKEE $130 | gosphero gosphero.com com Sphero is a robotic ball that you control by tilting, touching or swinging your smartphone or tablet. You can use it to play tabletop or multiplayer games, as a controller for on-screen gaming, or just twirl it around. Cute, round and robotic. What could be better? $330 | ardrone2.parrot.com With a touch of your tablet or smartphone, you’re in control of this lightweight, four-propeller helicopter. An attached HD camera records your journey. US$28 | spykeeworld.com Shoots video and takes photos via your smartphone or tablet and a Wi-Fi connection. This bot senses movement and can be programmed to snap and then email you a photo when it senses movement. Aimed largely at kids who want their siblings out of their room. –Amy Valm 9 MARCH/APRIL 2013 First Up To Do: Get Organized Spring has sprung, and that means managing new projects. From gardening and yard sales to your kids’ soccer schedules, staying organized means staying sane. Here are three to-do apps worth downloading. Do it now and check it off your list. ANY.DO TO-DO LIST | AN, iOS ; free Keep track of everything you need to get done – today, tomorrow, this week and this month – with this sophisticated app. If you want your to-do lists to sync with your cloud-based apps and include widgets and features such as voice recognition, this app is for you. Best for: multi-faceted, widget-loving, cloud-using types WORKFLOWY | iOS; free You’re one of those “creative” types who’s got a zillion projects on the go. Your to-do lists typically take up notebooks and include lots of tangental notes. Workflowy lets you keep tabs on all your projects with collapsible sections that you can open and close for easy viewing. When you finally complete a project, your notes are saved for permanent retrieval, so you can revisit them at any time. Best for: multi-taskers in need of a digital notepad TODOIST | AN, iOS, WP; free You like getting things done. No cloud sync, no special widgets or bells or whistles. Just clean and simple. That’s what this app is all about. Break down a project into an infinite number of subtasks and use basic colour coding to distinguish between projects. That’s it. Best for: those that believe “organized” equals “simple” 10 connectedrogers.ca Is 3D a fad? When Avatar hit theatres in 2009, 3D was big news. Now, 3D technology is everywhere, from games to TVs. But is it here to stay? We asked John Jerit, CEO of American Paper Optics, a company that’s been making 3D glasses for 22 years. IS 3D HERE TO STAY? Definitely. We’ve had two 3D crazes before, in the ’50s and ’80s, but nothing compares to what’s happening now. And yet, as popular as it is, it’s also no longer novel. When Avatar was in theatres, more than 75 percent of viewers paid to see it in 3D. Now, a 3D film is lucky to get 50 percent buy-in. BUT YOU BELIEVE 3D ISN’T GOING AWAY? That’s right. Hollywood has invested too much money to move away from it now. WHAT ABOUT THE HOMEVIEWING 3D EXPERIENCE – IS IT JUST A GIMMICK? Not at all. The quality is as good as what you’d see in a cinema. The technology is there, and so the quality depends on what you’re watching. Sports are particularly good in 3D, as are games and, of course, movies. Rogers Phone Finder Prized Possession Protect your device with this easy to use tool D iamond rings aside, your phone is likely the most expensive item you carry around with you. But unlike jewelry, your phone contains priceless information – contacts, photos, videos, files and other personal data – some of which can’t be replicated if your phone is lost or stolen. But wait, there’s help: protect yourself with Rogers Phone Finder and the newly launched Anti-Theft services. It’s free to sign up, and it just might save you in a moment of need. Here’s how Rogers Phone Finder works – and how to get it. SITUATION: YOU’VE LOST YOUR PHONE. WHERE? IF ONLY YOU KNEW... The first step is to get online and log into the Rogers Phone Finder website (rogersphonefinder. com). Using GPS and satellite technology, the service locates your phone’s approximate location. Likewise, you can also track any of your family members’ phones, so long as they’re also registered with the service and they’ve granted you permission to track their device. SITUATION: YOU’VE LOST YOUR PHONE AT A NOISY PARTY OR BAR If you include Anti-Theft coverage in your Rogers Phone Finder service, you can log into your account on any web browser and click “alarm” to make your phone emit a loud, constant noise, revealing its whereabouts. SITUATION: YOUR PHONE IS STOLEN If you subscribe to the AntiTheft package, you can click “lock” in the Rogers Phone Finder web app to block your information from potential evildoers. If you’re sure you’ll never recover your phone, select “wipe” to clear all data from the handset. SITUATION: YOU FEAR YOUR PHONE MAY BE UNDER A VIRAL ATTACK Anti-Theft Premium solves the problem of viruses and malware in the form of a local app that sits on your phone. Just open the app to scan and clean your device. Catch future problems by scheduling automated scans. –Chad Sapieha MARCH/APRIL 2013 11 First Up TO P T E C H N O L O G Y T R E N D S How do Canadians use technology today? Rogers sought to find the answer to this question with its annual Innovation Report. The survey tracks our tech habits and predictions for the future. The conclusions? Technology has become an essential part of everyday life for Canadians from coast to coast. And the future? Life is about to get very, very interesting. 55% of you check your mobile before brushing your teeth in the morning. 7:00 15:00 83% of you have used your smartphone in the bathroom. AIR VIDEO GANG NAM STYLE! 18:00 12 connectedrogers.ca 52% of you watch TV and movies over the internet. 43% of you caught “Gangnam Style” on YouTube. 10% of you fell in love with voiceapp Siri. 51% of you sleep with your smartphone in bed or on the nighstand. That’s 12% more of you than 2011. 11:00 65% say you’d feel naked without your smartphone and mobile internet access. 21:30 10% of you downloaded a racy novel to a mobile device. 2079 8:30 EROTICA 80% believe by 2013 more people will connect to the web on mobile devices than desktop computers. 67% believe that in next two years most of us will use mobile devices to pay for purchases. 43% are expecting to save at least two hours a day by 2017 using faster home and mobile internet. 44% believe that within the next five years babies will be using technology before they can walk or talk. COUPON FULL REPORT AVAILABLE AT SLIDESHARE.NET/ROGERS ROGERS INNOVATION REPORT MARCH/APRIL 2013 13 First Up MY STUFF The Seeds of Stardom TEXT Kim Shiffman PHOTOGRAPHY Matt Barnes Though he’s appeared on Degrassi and 2 Broke Girls, you’ll be forgiven if you haven’t heard of Adam Korson – yet. You’ll get to know the Torontoborn, L.A.-based actor now that he’s starring in Seed, the new Modern Family–esque comedy, airing on City, Mondays at 8:30 p.m. Korson plays Harry, a carefree bachelor whose life takes an interesting turn when he ﬁnds out he’s got a couple of kids – the product of past sperm donations. A self-described “nerd,” Korson visited his hometown recently to tell us about the tech gear he can’t live without. 14 connectedrogers.ca 1 4 7 iPHONE 4 MACBOOK PRO BOSE QUIETCOMFORT 15 ACOUSTIC NOISECANCELLING HEADPHONES “I’m waiting for the iPhone 6,” says Korson. “I’m a nerd. I literally go on the computer and read rumours about when new Apple products might come out.” When he’s not surfing the web, Korson uses his MacBook mostly for video and photo editing, and swears by the Final Cut Pro and Lightroom software. 2 5 iPAD APPS Korson uses his tablet largely to read scripts. “When Seed scripts were sent to me, I’d read them on my iPad – it’s way easier to travel that way,” he says. He’s also watching Season 2 of Downton Abbey on his iPad, which he downloaded onto his tablet through iTunes. Korson loves his apps. “I use Maps all the time,” he says. “I know it’s not Google Maps anymore, but I have no problem with it.” He also recently discovered Twitter (@KorsonAdam). Another recent obsession: Minecraft, which a kid on the set of Seed showed him. “I didn’t get it at first, but I’m obsessed with it now. I should show you the town I built.” 3 CANON EOS 5D DSLR “I’ve really gottenn into photography over the last two to three years,” says Korson, who proudly showed off his Canon EOS 5D during the Connected Rogers photo shoot. “It’s my joy.” One of his favourite pics ever is one he snapped of the ocean crashing into the shore in Big Sur, California (see above). 6 NINTENDO NES The actor is proud to own an original Nintendo NES he’s had since the ’80s. “I haven’t even brought it to L.A., because I’m scared to move it,” says Korson. Instead, Korson spends his downtime playing God of War on his more modern PlayStation 3. “They’re awesome for flying,” says Korson. “You can’t hear the flight attendant making her loud announcements; you can’t hear crying babies; you can’t hear plane noise. I watch movies and the sound quality is phenomenal.” 8 GEORGE FOREMAN GRILL Korson loves to cook. Although he claims he’s a traditionalist in the kitchen, he loves his George Foreman Grill. “I’ll get beef for stew, but instead of making a stew, I put it on the Foreman, sprinkle some kosher salt on top, and that’s it.” (He swears it tastes better than it sounds.) 9 TOYOTA PRIUS S WITH ENTUNE Korson’s car features Entune, E t an integrated multimedia system that works with his iPhone and music service Pandora to provide tunes and other information he needs while driving. MARCH/APRIL 2013 15 Gear WIRELESS INTERNET TABLETS by the NUMBERS You love your tablet, and why not? It’s portable, powerful and always connected – as long as you have a wireless internet plan Text CHRIS POWELL 16 connectedrogers.ca It’s hard to believe that Steve Jobs once said in an interview that tablets, as a new product, would fail. He changed his mind, obviously, and look what’s happened since. Today, about one in 10 Canadians owns a tablet – an iPad, a Samsung Galaxy Tab, a BlackBerry PlayBook or otherwise – and that number is on a serious upswing. As tablets get more useful, the number of tablets on the market keeps growing rapidly. Tablets are portable and powerful – simply put, they’re awesome. However, that awesomeness plummets significantly if you’re relying on Wi-Fi alone to get your tablet online. We’re using our tablets for everything these days, from on-the-go gaming and TV viewing to web surfing and shopping. But all this requires a wireless internet plan – one that’s super-fast, affordable, reliable and secure. Connecting your tablet to the Rogers LTE network means you can more fully enjoy your device, wherever you are. (See p48 for more about LTE.) Still on the fence about getting a wireless internet plan for your tablet? Consider what’s on the following pages. MARCH/APRIL 2013 17 Gear WIRELESS INTERNET ABOUT 1/3 OF TABLET USE OCCURS OUTSIDE THE HOME Approximately 33% of all time spent with tablets happens outside the home, whether at work/school (15%), in the car/commuting (14%) or while out shopping (4%). 4% SHOPPING 14% % 15 CAR/COMMUTING 67 % WORK/SCHOOL HOME USE Tablets offer a whole whack of ways to enhance those out-of-home occasions, from maps, apps and TV streaming to comparison-shopping tools. But many of these tools rely on internet connectivity, and there’s no guarantee you’ll be able to establish a Wi-Fi connection 18 connectedrogers.ca wherever you are, especially if you’re on the move. You don’t use a pay phone for calls while you’re out, so why be limited to Wi-Fi hotspots to get online? Don’t let your chance at a great shortcut or killer deal be compromised by spotty internet. TO TETHER OR NOT TO TETHER? “Why do I need a wireless internet plan when I can tether my tablet directly to my own smartphone?” ANSWER: Sure, you could tether, but that’s far from a perfect solution. It not only compromises your phone’s battery life, but tethered devices must also remain in close proximity to ensure a proper connection (byebye, freedom). What’s more, using a single connection for multiple devices can adversely affect download speeds. 52% OF TABLET OWNERS USE THEIR DEVICE FOR GAMING Fortune magazine has called tablets “the future of gaming,” while U.S. app analytics firm Flurry found that the majority of tablet time (67%) is spent playing games, considerably more than social networking (10%) and other entertainment (9%). The vast majority of tablet gaming takes place either on the couch or in the car, and with multiplayer gaming gaining in popularity, thanks to titles such as Words With Friends, a reliable internet connection is almost as important as having a “U” to go with that “Q.” 67 % OF TABLET TIME IS SPENT PLAYING GAMES ORDER & CHAOS ONLINE CLICK HERE FOR MORE INFO ON THIS GAME 1 IN 3 CONSUMER BRANDS WILL INTEGRATE PAYMENT SYSTEMS INTO BRANDED APPS BY 2015 Tablets are great for shopping. The awesome combination of portability and ready access to information make them an ideal tool for finding the best price. It’s predicted that one in three consumer brands will integrate payment systems into branded apps by 2015, but using public Wi-Fi to conduct transactions can pose serious security risks. Internet access via the Rogers wireless network, on the other hand, provides a dedicated and secure connection, allowing you to confidently transmit your personal data free from any concerns. For more info on Rogers mobile internet options, visit rogers.com/mobileinternet. 13 IN BRANDS TO INTEGRATE PAYMENT SYSTEMS MARCH/APRIL 2013 19 Gear WIRELESS INTERNET MORE THAN HALF OF TABLET OWNERS WATCH VIDEO OR STREAM TV ON THEIR TABLET 53 % WATCH VIDEO OR STREAM TV Whether they’re being used as part of two-screen viewing or to watch full episodes, tablets have become an integral part of the 21st-century TV experience. What they lack in screen size, they make up for with portability, accessible controls (no more losing the remote) and, with headphones on, an immersive viewing experience. At the same time, new tools, like the 20 connectedrogers.ca free Rogers Anyplace TV Tablet app, allow you to catch up on full episodes of shows or watch trailers for upcoming movies. Watching live streaming requires a reliable internet connection, however, and a wireless internet plan can ensure you don’t miss a moment of Modern Family or Seed. Visit rogers anyplacetvinfo.com/4screens and get the app from your app store. CAN MY TABLET & SMARTPHONE SHARE ONE PLAN? Yes! Rogers offers Share Ready plans that allow you to use the wireless internet included with your phone plan to connect up to four additional devices such as tablets, mobile hotspots and Rocket sticks for your laptop. You share the plan but get the freedom and performance of a separate SIM card and optimized connection for each device. Prefer to have a separate wireless internet plan for your tablet? Rogers has flex rate plans starting from only $5 per month. No term contract required! Gear UPGRADE Smart Clean In need of a spring cleanup? up? Here are 12 high-tech sy – and fun tools to make the job easy TEXT Jaclyn Law NeatReceipts US$200 | neat.com Digitize documents and business cards with this scanning system, and access the info on your smartphone. iRobot Looj 330 GutterCleaning Robot US$300 | irobot.com Place this machine in your eavestrough and watch it power through dirt, leaves and other clogging debris. RabbitAir MinusA2 Ultra Quiet Air Purifier $659 | homedepot.ca Clear the air with HEPA technology and a six-stage filtration system. iRobot Roomba 650 Vacuum-Cleaning Robot $500 | canadiantire.ca Roomba navigates around furniture and adjusts to different floor types. Get Organized! app iOS | peterwalshdesign.com Overhaul your home with the help of clutter expert Peter Walsh. Chore Checklist app AN, WP 7 | dotnetideas.com This app features customizable lists for cleaning routines. 22 connectedrogers.ca Bluelounge Sanctuary charging station US$130 | bluelounge.com This sleek charging station hides cables for a clutter-free appearance. It’s compatible with thousands of devices. CableKeeps US$16 | nicebydesign.com Keep cords tangle-free by wrapping these around Apple power adaptors and docking cables. Organized Home Free | organizedhome.com This site features tips for decluttering, home organization and meal planning. Dymo LetraTag Plus LT-100T label maker $45 | dymo.com Organize files, boxes and more with legible labels. Verilux CleanWave Portable Sanitizing Wand US$60 | verilux.com Wipe out germs with the power of UV-C light. This wand kills up to 99.9% of germs, allergens and bacteria. It’s great for phones and electronics, since there are no liquids or sprays. Fellowes Powershred 79Ci Cross-Cut Shredder $290 | staples.ca Devouring up to 14 sheets at once, this shredder even chews staples, paper clips, plastic cards and CDs. MARCH/APRIL 2013 23 Entertainment MARCH & APRIL’S TOP PICKS IN MOVIES, TELEVISION, SPORTS & GAMES p.32 Les Misérables arrives on Rogers On Demand on March 22 MOVIES 24 connectedrogers.ca p.36 p.26 SPORTS p.38 Stannis Baratheon ponders his next move in Season 3 of Game of Thrones GAMES TV Rogers On Demand WHERE TO WATCH Cable customers can turn to Channel 100 to access this programming via Rogers On Demand.* Rogers Anyplace TV online Anyone can register for free at rogersanyplacetv.com to watch this programming online.* Smartphone Tablet Xbox Wireless customers can download the Rogers Anyplace TV™ or the Rogers Anyplace TV Live** mobile apps from Google Play or the Apple App Store. Download the Rogers Anyplace TV tablet app from Google Play or the Apple App Store. Xbox Live Gold subscribers registered with rogersany placetv.com can watch this program via the Rogers Anyplace TV app on Xbox Live. *Charges apply to some On Demand content. Rogers Anyplace TV is only available within Canada with internet connection. ** Visit rogers.com/mobiletv for details and list of compatible devices. MARCH/APRIL 2013 25 Th 26 connectedrogers.ca e n o hr wars TEXT Eric Veillette Unsheathe your broadswords, because the universally acclaimed Game of Thrones is back for a third season T here’s no room for civility in Game of Thrones. When a reviled or beloved character dies, the beheadings and eviscerations are unrelenting. Never has a show intertwined enemies and allies so tightly. As the War of the Five Kings wages on, the body count inches toward the highest of any HBO series. Based on the books by fantasy author George R. R. Martin, the big-budget series follows the sword-wielding noble families of the fictional continent of Westeros and their attempts to claim the Iron Throne of the Seven Kingdoms. MARCH/APRIL M MAR CH/APRIL 2013 27 SEASON 3 PREMIERES MARCH 31 ON HBO CANADA & HBO CANADA ON DEMAND. CATCH UP WITH SEASON 2 UNTIL MAY 31 ON HBO CANADA ON DEMAND SEASON 3 PREVIEW THE THIRD NOVEL IN THE SERIES, A STORM OF SWORDS, SERVES AS THE INSPIRATION FOR SEASON 3. HERE’S WHAT TO EXPECT: The corrupt Joffrey Baratheon marries Margaery Tyrell to create an alliance with House Tyrell. But the wedding ceremony doesn’t quite work out in Joffrey’s favour. The physically scarred Tyrion Lannister recovers from Stannis Baratheon’s city-wide attack and learns that he’s been removed from power. That doesn’t sit well with him. NEW CHARACTERS Game of Thrones has proven adept at integrating new characters into each season without compromising existing ones. “This season is a little more intimate,” says Thrones screenwriter Bryan Cogman. “There are a lot more character-driven scenes, where you’re really getting under the skin of the characters and finding out what makes them tick.” 28 connectedrogers.ca NEW FACES TO WATCH OUT FOR Daenerys Targaryen returns home to claim the Iron Throne. But she’ll need an army, and the Unsullied (soldiers from Slaver’s Bay) will do just fine. DRINK BEFORE THE WAR HBO has partnered with New York’s Brewery Ommegang to produce a series of beers inspired by Game of Thrones. Iron Throne, a blond ale, will be released in time for Season 3. Others will follow. EAT OR BE EATEN YIELD THY SWORD Chris Beasley, owner of Valyrian Steel, designed the swords used on the show based on Martin’s books. This spring, his company will begin selling Robb Stark’s sword to super fans (and the general public). Olenna Tyrell (played by the legendary Diana Rigg) is a master of court politics; also known as the Queen of Thorns. Jojen Reed (Thomas Brodie Sangster) is blessed with “green sight,” which gives him prophetic dreams. The Unofficial Game of Thrones Cookbook , by Alan Kistler, is a perfect primer for your Season 3 premiere party. Recipes include House of Stark’s Venison, Bran’s Auroch Joints Roasted with Leeks, and Baratheon Boar Ribs with Apple. Wild boar hard to come by in your neck of the woods? Try pork ribs instead. Mance Rayder (Ciarán Hinds) is a feared leader known as King Beyond the Wall; he will play a pivotal role this season. MARCH/APRIL 2013 29 entertainment TV Under the Covers Rogue’s Thandie Newton gets gritty as a cop in deep cover to ﬁnd her son’s killer ROGUE Premieres April 3 on TMN & TMN On Demand Rumour has it that Thandie Newton gets pretty hardcore in this gritty, new, 10-part cop series. We can expect an abundance of sex and violence, by all accounts. Her character is an undercover cop who compromises her career by embedding herself with the criminals she suspects of murdering her son. 30 connectedrogers.ca But that’s just the half of it. She’s also having an “undercover” relationship with a crime boss who may have played a part in her son’s death, and is tormented by the probability her actions played a role in her son’s downfall. That’s a girl with a lot on her plate. Kendon Polak WHERE TO WATCH Rogers On Demand, Ch .100 rogersany placetv.com Smartphone Tablet Xbox Cool Goes Global VICE Premieres April 5 on HBO Canada & HBO On Demand Down-Undah Anarchy BROTHERS IN ARMS Premieres March 18 on Super Channel & Super Channel On Demand This miniseries from Australia plays out like a real-life Sons of Anarchy. Two outlaw biker gangs go head-to-head outside a suburban Sydney pub on Father’s Day 1984. The showdown that’d been brewing for years and resulted in seven deaths and 28 injuries became known thereafter as the Milperra Massacre. KP A Wall of Conjecture PHOTO: (PHIL SPECTOR) PHILLIP V CARUSO / HBO PHIL SPECTOR Premieres March 24 on HBO Canada & HBO Canada On Demand With an out-of-control grey Afro wig, Al Pacino spookily embodies the spectacle that is Phil Spector. The complicated and famously eccentric record producer turned killer, who revolutionized pop music in the 1960s, is the subject of a new HBO film written and directed by David Mamet. The film focuses on the (imagined) relationship between Spector and his lawyer, Linda Kenney Baden, portrayed by Helen Mirren. KP Given that international arts, lifestyle and culture magazine Vice has already been producing its own journalistic online videos for years, it’s only fitting that HBO grant the free-to-all mag its own weekly newsmagazine TV show, hosted by Vice founder Shane Smith. With Bill Maher as executive producer and CNN journalist Fareed Zakaria on board as a consultant, Vice aims to produce global stories on such topics as North Korean slave labour camps, Taliban child suicide bombers and pesky Somalian pirates. KP MARCH/APRIL 2013 31 entertainment MOVIES His name is Jean Valjean Hugh Jackman dishes about the responsibility and honour of playing one of the greatest characters in literary history in Les Misérables YOU LOST 30 POUNDS TO BECOME JEAN VALJEAN. WAS THIS TORTUROUS? It’s a very big part of the story. [Director] Tom Hooper said, “I want to make you unrecognizable. And if people in your life aren’t saying, ‘Man, you’re sick, something is wrong,’ then you haven’t gone far enough.” So, you know, I did lose a lot of weight and then had the joy of putting weight on, which was a 30-pound journey from the beginning. HOW DO YOU PERCEIVE THE VALJEAN CHARACTER? He’s one of the great literary characters. I see him as a real hero, quiet, humble. Jean Valjean comes from a place of the greatest hardship that I could ever imagine, and manages to transform himself from the inside. Obviously, on film, we wanted to show the outside change as well, but [novelist] 32 connectedrogers.ca Victor Hugo uses the word “transfiguration.” It’s even more than a transformation because he becomes more godlike; it’s a spiritual change. It’s something that happens from within. And, to me, it’s one of the most beautiful journeys ever written. I didn’t take the responsibility of playing the role lightly. I think it’s one of the greatest opportunities I’ve ever had, and if I’m even a tenth of the man Jean Valjean is, I’ll be a very happy man. ONE OF THE MOST POWERFUL IMAGES IS SEEING THE FACE OF GOD. WHAT’S YOUR PERSONAL TAKE ON THAT? For Hugo, there’s a large comment in the book about the church at the time. It made him very, very unpopular when he wrote it. It was a big behemoth, powerful, distant, and I think he was reminding everyone at the time of the Jesus Christ WHERE TO WATCH Rogers On Demand, Ch .100 rogersany placetv.com Smartphone Tablet Xbox Les Misérables Premiering March 22 Jean Valjean comes from a place of the greatest hardship that I could ever imagine. PHOTOS: (LES MISÉRABLES) WORKING TITLE FILMS / THE KOBAL COLLECTION; (HUGH JACKMAN) ISTOCKPHOTO.COM example, which is to love people, and it has never been more relevant. You don’t need to go to the top of a mountain in Tibet to find self-realization. You don’t need to do great things or listen to spiritual leaders. The first thing you have to do is be present, to know what you stand for in life. CAN YOU TELL US ABOUT THE NEW SONG, “SUDDENLY”? Victor Hugo talks about two lightning bolts of realization for Jean Valjean: justice and, when he meets Cosette, love. For the first time in this 51-year-old man’s life he experiences love. Tom [Hooper] said, “This is one of the most incredible, dramatic moments ever written about love, and we don’t have a song for that.” It propels the entire second half of the movie for Jean Valjean. So [Tom] asked the guys to write a song, and I think I’d count it definitely as one of the great honours of my life to have two incredible composers, [Claude-Michel Schönberg and Alain Boublil], write a song with my voice in mind. I’ll never forget first singing it. I felt like I’d been singing it my whole life. –Ariel Coen Few film titles aptly describe the physical and emotional condition of its characters quite like Les Misérables. The film’s success is due to the hyperrealism in the vocal performances. New technologies allow for the near-perfect recording of songs on location, which, since the 1930s, have always been pre-recorded. As Fantine, Anne Hathaway’s mournful “I Dreamed a Dream,” performed in one take, is one of its most powerful moments. Unless you’re a robot, your tear ducts will react. But it is Hugh Jackman as the Christ-like Jean Valjean who carries the film on his shoulders, pleading to God above to end the misery in “Bring Him Home.” For an enhanced viewing experience, popcorn is optional, but tissues are a must. Eric Veillette MARCH/APRIL 2013 33 entertainment MOVIES New on Rogers On Demand Lincoln Premiering March 26 If there’s one reason to watch this film, it’s for Daniel Day-Lewis’s outstanding portrayal of Lincoln as a folksy, cagey, driven, morally righteous and haunted leader, father and husband. A film about Abraham Lincoln, simply called Lincoln, and directed by Steven Spielberg, implies something sweeping and epic – a defining portrait of America’s most revered president. But we are shown only a brief glimpse of a Civil War battlefield; Lincoln does not deliver the Gettysburg Address; his assassination takes place off screen; and not a single vampire is slain. Instead, the story focuses on a single month in the 16th president’s life as he struggles to abolish slavery. The country is divided by war, as is Lincoln’s own family. His son (played by Joseph Gordon-Levitt) wants to join the Union Army, which Lincoln and his wife (Sally Field) oppose. The result is an intimate and powerful film. Barrett Hooper This is 40 Premiering March 22 Remember that annoying married couple in Knocked Up? Well, Pete and Debbie (Paul Rudd and Leslie Mann) are back, only now Debbie is in age-denial, Pete’s career’s in a tailspin, and the couple’s sex life is, well, not quite what it used to be. This is 40 has a loose, not-quite-polished feel, as though writerdirector Judd Apatow is winging it much of the time. This often results in unexpected hilarity and dangling subplots. But the actors, including Jason Segel, Melissa McCarthy, Albert Brooks and John Lithgow, provide plenty of charm while delivering wildly raunchy dialogue. Apatow never met a bathroom joke he didn’t like. BH 34 connectedrogers.ca WHEER TO WHERE WATCH WAT TC Rogers On Demand, Ch .100 rogersany placetv.com Smartphone Tablet Xbox Wreck-It Wreck It Ralph PHOTOS: (LINCOLN) DREAMWORKS/20TH CENTURY FOX / THE KOBAL COLLECTION; (THIS IS 40) APATOW PRODUCTIONS / THE KOBAL COLLECTION; (WRECK-IT RALPH) © 2012 - DISNEY. ALL RIGHTS RESERVED.; (LIFE OF PI) RHYTHM AND HUES / THE KOBAL COLLECTION Premiering March 5 Whether your idea of video games is limited to flinging Angry Birds or you’re a joystick junkie weaned on Asteroids, Wreck-It Ralph is an inventive, subversive kick. Filled with colourful cameos, the film delivers a funny, yet surprisingly emotional journey with terrific voice performances and a richly detailed, animated world. Ralph (John C. Reilly) is tired of being the villain of his Donkey Kong–like video game – smashing things so that hero Fix-It Felix (Jack McBrayer) can put them back together – so he takes off across the arcade in hope of hitting the reset button on his life. Stumbling clumsily from game to game, Ralph’s meddling causes a whole pile of videogame characters to come together, and it’s up to Ralph to become the hero he always dreamed of becoming. Game on. BH Life of Pi Premiering March 12 Director Ang Lee has turned a visionary book (by Canadian author Yann Martel) into a cinematic vision of sweeping beauty. “Animals have souls,” 16-year-old Pi (Suraj Sharma) stubbornly informs his father, who runs a zoo in India. “I have seen it in their eyes.” His father then promptly forces his son to watch a tiger devour a tethered goat. That single scene encapsulates the powerful theme at the heart of this remarkable film: the interconnection of all living things. When Pi, his family and numerous zoo animals embark on a Japanese freighter in order to emigrate to Canada, a ferocious storm sinks the vessel. Pi finds himself alone on a lifeboat with several animals, including a tiger. What follows is a fable of coexistence under brutal circumstances. The film has a lyrical visual grandeur, and Lee provides a virtuoso demonstration of the majesty and intelligence of cinema, leaving the shores of reality far behind. A superb journey! Wolfgang Dios MARCH/APRIL 2013 35 entertainment SPORTS It didn’t look good, but there’s an NHL season this year after all, albeit a shortened one. The regular season began Jan. 19, and luckily for fans, there are now more ways to catch the action. From streaming to live TV, here’s how to get your game on! Your New Favourite Channel NHL Centre Ice Get up to 600 regular-season games this season, including a number of games broadcast in high definition. If you’re a hockey fan, you can’t do better than this channel, which shows many out-of-market matches otherwise unavailable to watch live on TV. GET IT: NHL Centre Ice is available as part of the Super Sports Pak. It includes MLB Extra Innings, NBA League Pass, OHL Action Pak, a subscription to Sportsnet Magazine and more. TO SUBSCRIBE: Visit rogers.com + COST: $36.31/month click TV, Packages & Pricing Cherry Stream Live stream CBC’s Hockey Night In Canada on mobile Whether you can’t get home in time to catch the game or you’re out and about, Rogers Anyplace TV lets you live stream all the nationally broadcast games straight to your mobile device. GET IT: To stream Hockey Night 36 connectedrogers.ca In Canada on your Rogers wireless device, download the Rogers Anyplace TV Live app. COST: $5/month for five hours of viewing. Overage charge of $1/ hour. Until April 30, all overage charges are waived. App is free. TO SUBSCRIBE: Download the Rogers Anyplace TV Live app FOOTBALL FRENZY Leafs Nation Goes Online Regional live streaming of Toronto Maple Leafs games on Sportsnet from your desktop If you live within the Greater Toronto Area and you’re a Rogers digital TV or wireless customer, you can now live-stream Toronto Maple Leafs games directly to your computer. This includes live games broadcast on Sportsnet Ontario and on Leafs TV. You must be a subscriber to Leafs TV to access these games; likewise for Sportsnet Ontario games. Note: games are only available within the Toronto Maple Leafs broadcast television territory. GET IT: To access live games on your PC, you must be a Rogers digital TV Sportsnet™ subscriber and be registered with Rogers Anyplace TV. COST: Streaming from your PC TO WATCH: Visit is included with your Sportsnet rogersanyplacetv.com/sports TV subscription. Things are really starting to heat up for soccer fans tuned into the fierce UEFA Champions League. The season ends in May, and right now it’s too early to tell who will come out on top. Will last year’s winner, Chelsea FC, pick up the slack after a largely lacklustre season? Or will the 2012 runner-up, FC Bayern München, prevail? With perennial favourites, including Manchester United and Paris Saint-Germain, gunning for gold, only time will tell. In the meantime, football fans can live-stream UEFA and BPL games onto their smartphone. Download the Rogers Anyplace TV Live app. Cost is $5/month for five hours of viewing. Overage charges are $1/hour, but until April 30, all overage fees are waived. MARCH/APRIL 2013 37 entertainment GAMES Prepare for battle Gameloft’s multiplayer online role-playing game returns to top form Order & Chaos Online Gameloft | AN, iOS Run out of havoc to wreak with your level-60 Order & Chaos Online? Not to worry. Gameloft has released an update for the iOS edition of its popular RPG that includes a newly created playable race of blue-skinned Mendels, who are in a state of revolt against their evil masters, the Dark Elves. Not interested in starting over again from scratch? A new area designed for high-level characters offers a chance to earn new loot. Bring along some friends and coordinate strategies, thanks to the introduction of a real-time voice chat feature. Rounding out the iOS update are additional race-specific perks that confer minor bonuses in various abilities. Simply put, there are plenty of reasons, for lapsed or new players, to jump back into Order & Chaos Online. Chad Sapieha Zombiewood Gameloft | AN, iOS This polished, free-to-play isometric shooter has mobile gamers using one thumb to run around, and the other to aim a variety of weapons at seemingly never-ending hordes of walking dead. Play as a stuntman working for shameless studios intent on taking advantage of the living dead just to shoot zombie films. It’s mindless stuff, but it’s so much fun. CS 38 connectedrogers.ca World at Arms Gameloft | AN, iOS Playing the U.S. in a war game often means starting from a position of vast power. Not this time. An evil alliance called the KRA has decimated much of the nation, and it’s up to you to reconstruct its cities and armies. You’ll divide your time between managing the economy and zipping through fast-paced battles that require deft deployment and quick reflexes. Just like Obama. CS CALENDAR Head over to connectedrogers.ca/watch for our up-to-date TV & movies listings entertainment Spring Into Action A glance at the movies, TV and sports available this spring MAR 2 MAR 7 MAR 5 NHL: Ottawa vs. Philadelphia The Master Rogers On Demand & Rogers Anyplace TV Sportsnet The Senators ﬁght to protect their dignity and home turf against the roughand-tumble Flyers. Joaquin Phoenix stars in this drama about Scientology. Expect Oscar-worthy performances. Toy Hunter OLN Chronicles a big kid (at heart) on a crosscountry journey looking to ﬁnd rare and collectible toys. MAR 16 MAR 12 MAR 7 Baggage Battles Life of Pi Rogers On Demand OLN A young man and a tiger ﬁght for survival and friendship in this heartfelt and visually epic ﬁlm. What happens to unclaimed luggage at the airport, and more importantly, what’s inside? UFC 158 Pay Per View The rivalry of Georges St-Pierre and Nick Diaz will come to a head in Montreal. MAR 18 Bates Motel Lincoln Revolution City Back from hiatus and a 15-year power outage, the postapocalyptic world isn’t for the faint of heart. Trust us. APR Rogers On Demand & Rogers Anyplace TV During the Civil War, the U.S. president struggles to reach peace and end slavery. Epic. Adapted from the Broadway musical, this is a powerful tale of despair and triumph in 19th century France. MAR 30 Sportsnet The Leafs host the Flyers. Could this be a bid for the cup? Tune in to see. Hilarity, sentiment and real life are plentiful in this grown-up version to 2007’s Knocked Up. MAR 31 MAR 31 Game of Thrones Doctor Who HBO Canada Space Winter is here. The much-anticipated third season returns. Who will survive and who will reign? The long-running British sci-ﬁ sensation returns from its mid-season hiatus. Expect thrills. APR 4 NHL: Toronto vs. Philadelphia Rogers On Demand & Rogers Anyplace TV Rogers On Demand From the producers of Lost, a new series rooted from the Hitchcock thriller shows a different side of “family.” MAR 26 This Is 40 Les Misérables A&E MAR 25 MAR 22 MAR 22 The Walking Dead AMC & Rogers Anyplace TV The dramatic show is laid to rest until next season. Tune in or be zombiﬁed! 4 How to Live with Your Parents (For the Rest of Your Life) City A single mom moves back home and soon discovers her family is crazy. TELEVISION SPORTS MOVIES MARCH/APRIL 2013 39 Black is BACK Here’s why you should be excited about the reimagined BlackBerry 10 operating system and Z10 smartphone TEXT Marc Saltzman PHOTOGRAPHY Hamin Lee Y ou know the old adage: “Good things come to those who wait.” If you’ve been waiting patiently for the latest BlackBerry release, you’ll no doubt fall in love with BlackBerry 10. Without abandoning what made BlackBerry such a universally sought device in the first place – fast typing and messaging, the best battery around and security that even banks and governments trust – BlackBerry upped the ante with features every smartphone owner loves and relies upon: blazing speed, smooth multitasking, a killer web browser, smart cameras and apps galore. Here’s a look at what makes the new BlackBerry so hot. B LAC K B ER RY 1 0 S M ART P HONE AT A GL ANCE LTE connectivity THAT MEANS: Super-fast downloads and seamless browsing 40 connectedrogers.ca 1.5 GHz processor THAT MEANS: Smooth and fast multi-tasking 8 MP camera THAT MEANS: Capturing pro-level photos and video 4.2 -IN 1280 x 768 screen THAT MEANS: A gorgeous HD display, great for vids and pics 16 GB storage THAT MEANS: Ample room for media and other ﬁles BlackBerry Hub You’re watching a video, browsing the web or playing a game and you notice a blinking red light on top of your phone – a new message awaits. Pause what you’re doing by swiping up from the bottom of the screen and over to the right to peek at BlackBerry Hub. It’s your command centre for all incoming messages, be it email, text (SMS), BlackBerry Messenger, social media updates, voicemail – you name it. The Hub lets you instantly choose whether or not to reply, or just let the screen snap back in place and seamlessly continue with what you were doing. Speed Demon When you get your BlackBerry Z10 through Rogers, you’ll be on the Rogers LTE network – Canada’s fastest wireless internet. From downloading and streaming to video chatting and multi-tasking, you won’t believe how fast your Z10 operates on Rogers LTE. For more information, visit rogers.com/LTE. MARCH/APRIL 2013 41 BBM Video with Screen Share Similar to BBM Voice, which lets you chat for free with other BBM users anywhere in the world over Wi-Fi, BBM Video lets you switch from a BBM chat to a BBM Video conversation with a simple tap. Not only can you catch up with someone face-to-face using the BlackBerry’s front-facing camera, but you can also initiate Screen Share, which lets the person you’re chatting with see what’s on your screen, be it a document, photo, game, web browser and so on. Or tap to share what your rear camera sees. Time Shift & BlackBerry Story Maker All smartphones take photos, but only BlackBerry 10 devices have Time Shift mode, which captures a few milliseconds before and after you snap the photo. Scroll back and forth to select the perfect shot – perhaps one where your eyes aren’t closed and another, a split second later, where your friend isn’t sticking his tongue out – and then 42 connectedrogers.ca combine them into the same photo. How crazy cool is that? Once you’ve created the perfect shot by turning a couple of dials with your fingertips, weave those moments together to create a movie in just a couple of swipes using Story Maker, and then share it online. BlackBerry 10 also shoots super-sharp HD video. BlackBerry Keyboard BlackBerry now has touchscreen typing. What’s more, the new virtual BlackBerry Keyboard learns how you type and cleverly adapts, so you can write faster, and with the least amount of effort. Your BlackBerry will suggest words as you type, and if you’d like to use them, simply swipe up on the screen and keep going. What else? We’re just scratching the surface on what else BlackBerry 10 devices are capable of. There’s also BlackBerry Remember, which lets you view and organize your interests, ideas and projects in one single location; BlackBerry Balance, to help you manage your personal and professional lives on your one device (all your personal apps and info are kept separate and private from work data); a redesigned BlackBerry Browser that’s fast, powerful and versatile enough to handle whatever you throw at it. Also noteworthy: the huge amount of apps, music and videos now available for download in the revamped and renamed BlackBerry World storefront. Or touch your NFC-enabled BlackBerry to another BlackBerry and share files. MARCH/APRIL 2013 43 DITCH THE DISH Why Digital TV is Better Than Satellite TEXT Jason Scott Alexander | ANIMATION Lollipop There was a time when digital TV was piped into homes via ugly and fussy satellite dishes. Often prone to weather damage and sometimes needing updates and maintenance, they may have given us more channels, but, arguably, at an annoying cost. Today, thankfully, you can get digital TV delivery in a much more sophisticated form, with much more choice and advanced features. Bottom line: there are some distinct downsides to satellite TV, and so many upsides to digital cable. Still need convincing? Here are four reasons why we think Rogers digital TV is superior to satellite. 44 connectedrogers.ca REASON NO. 1 Say goodbye to weather worries Snow, wind, hail – what, me worry? Canadian winters are rough. Snow, freezing rain, hail and the like can wreak havoc on everything from your daily commute to your favourite leather shoes. So why would your satellite dish be any different? It, too, is susceptible to bad weather. Regardless of what all the dish fanboys say, severe weather can adversely affect the performance of a satellite dish. Specifically, harsh weather can result in an interrupted picture. And who wants that in the middle of your favourite TV show, movie, award show or sports match? With Rogers digital TV, the signal is unaffected by weather. You’ll get the strongest, clearest, uninterrupted picture possible, except in the case of a complete power outage. But then watching TV would be the least of your worries. REASON NO. 2 Freedom to roam Watch TV wherever you want with Rogers Whole Home PVR Most households today have more than one TV; upstairs, downstairs, in the kitchen and bedrooms – we’re watching in every room of the house. With many satellite dishes, you are limited to where you can enjoy digital TV, let alone the fact that you can only do just that – watch – without being able to pause, rewind, start or stop programming wherever you wish, as you can with Rogers Whole Home HDPVR. Take the Follow Me TV feature, for instance: You can begin watching a recorded show in your downstairs living room, pause it, and then resume viewing in the kitchen as you prepare supper – all without missing a second. What’s more, up to four TVs can access the same recorded program at once. Or perhaps it’s family movie night, but your daughter doesn’t want to miss the Justin Bieber special airing at the same time. Everyone can enjoy the flick together on the big screen while recording the Biebs for later viewing. In all, up to two NextBox™ HDPVRs and six NextBox HD terminals may be connected, allowing for a highly flexible network of access, play and management over your recordings from as many as eight TVs throughout the home. With capability to record up to four HD shows simultaneously, plus pause, rewind and play live TV from any set in the house, you’re all set. MARCH/APRIL 2013 45 REASON NO. 3 Revolutionize your viewing Watch, record and schedule programs with the Rogers Anyplace TV Home Edition app Maybe the most exciting thing to happen to digital TV since HD and on-demand programming is the integration of mobile internet devices, such as tablets and smartphones, into TV land. And where there are devices, there are apps – none more remarkable than the Rogers Anyplace TV Home Edition app, which lets you control your TV viewing, recording and scheduling tasks. Got an Apple or Android tablet or smartphone? You can access the full seven-day Interactive Program Guide any time, any place, so you’ll always know what’s on and remain in complete control of your TV at all times. You can also turn your iPad or iPhone into a remote control using the app, and quickly navigate programs using the Enhanced Guide. The Rogers Anyplace TV Home Edition app brings all your digital boxes together, allowing you to set PVR recordings on the fly and control devices from GET THE RIGHT GEAR Rogers Whole Home PVR is only available on the NextBox generation of digital set-top boxes. You must have at least one NextBox HDPVR (Cisco 8642) and at least one NextBox HD terminal (Cisco 4642) to access. 46 connectedrogers.ca any room. With remote management capabilities, you can use your smartphone, tablet or laptop to set your PVR to record the shows you love, even when you’re not home. PVR getting full? No sweat: with just a few taps you’re deleting old recordings and freeing up space for new shows, all from your mobile device, wherever you are. With integrated streaming, you can even enjoy watching live TV channels right on your tablet, over Wi-Fi from anywhere in the home through your Rogers Hi-speed Internet connection. There are 26 live TV channels available. Best part of all? It’s absolutely free! You simply need to be an Ontario Rogers digital TV customer with at least one eligible digital set-top box. Then, download the app from the your device’s app store and connect using your existing MyRogers login information. ROGERS NEW “RENT TO OWN” PROGRAM HOME EDITION APP AT A GLANCE: Sign up to rent your NextBox terminal today and keep your HDPVR after three years for just $1. Visit rogers.com/whpvr to order or upgrade your existing service. s#ONTROL46FROMSMARTDEVICES s7ATCH46ONYOURTABLET s&ASTSEARCH s"ROWSEANYTIME s2ECORDFROMANYWHERE s-ANAGERECORDINGSREMOTELY REASON NO. 4 No more ugly dishes Say goodbye to that eyesore affixed to your home’s exterior You’ve seen them perched on apartment building balconies, staring forlornly up into the sky like little lost pigeons. And everyone on your block knows the neighbour who has one calling attention to their natty roofline – such a shame that the eye misses their beautiful cherry blossom tree in full bloom. Nope, there’s certainly nothing aesthetically pleasing about satellite dishes: they’re large, drab grey discs that are oh so ‘80s. Aside from the negative curb appeal, dish installations carry other potentially problematic side effects. Whether installed by a professional or DIY, the installation often requires numerous permanent holes. There could be drilling into the concrete or brick wall or roof of your building, and thread- ing much cable throughout your house. For these reasons, many condos, apartments and freehold landlords have strict rules regarding the installation of satellite dishes. Also, dish mount locations may be regulated by local bylaws. And don’t even think about going covert! Dishes in eastern Canada require clear southwest exposure and need to be placed in direct line-of-site with the satellite (no trees, buildings or overhangs blocking the dish) – and, no, they do not work indoors. Dish sizes typically range from 50- to 120-cm wide, and the limited bandwidth of their receivers means that you can only run a few HD signals per dish. More dishes equal more eyesores. Rogers digital TV, on the other hand, is invisible to passersby. GOT ANY QUESTIONS? Visit our comprehensive TV resource rogers.com/anyplacetvhomefaqs MARCH/APRIL 2013 47 48 connectedrogers.ca LTE: Don’t get left in the DUST The LTE network is the next generation of wireless internet. Get on it or get left behind. Not sure it’s for you? Here’s why everyone is getting onto LTE, and why you should, too TEXT Jim Collins | ANIMATION Dynamic Mind T here are two types of people: fast adopters and those of us happy to wait a bit longer before buying into whatever’s new. But there comes a point when the slow adopters realize: Wait a second, this is happening and I need to get this. Now. Today. The Rogers LTE network is just such a thing. Launched last year, it’s Canada’s fastest wireless internet*– so fast that it’s changing the way we play, work and communicate on our smartphones, tablets and mobile internet devices. No longer niche or just for tech geeks, LTE has proven itself an essential part of many Canadians’ lives. Still need convincing? Here are five reasons LTE is no longer a luxury, but a necessity. The next generation of wireless is already here. Time to join in. *Based on tests comparing download speeds on the Rogers LTE network vs. Bell and Telus’ LTE networks within Rogers LTE coverage area. LTE device, LTE SIM and plan required. Actual experienced speeds may vary based on device, topography and environmental conditions, network congestion and other factors. Rogers LTE network available in select Canadian cities. Visit rogers.com/LTE for coverage. MARCH/APRIL 2013 49 THE RIGHT DEVICE FOR YOU It might seem trite, but we truly are living in a wireless world. We’re demanding more from our smartphones and tablets than ever before – the ability to communicate, work and play with virtually no interruption or lag. We want it all, and we want it now. The mobile world is increasingly complex, and only LTE-capable devices are able to meet this demand. LTE has become the de facto network for the best new devices, from Apple to Samsung, LG to BlackBerry. Rogers offers a wide selection of LTE-ready smartphones, tablets and wireless internet devices. Whether your preference is Android, iOS or BlackBerry, Rogers has an LTE-enabled device just for you. It’s only a matter of time before the device in your hand is LTE. For a complete list of LTE devices, visit connectedrogers.ca/lte_devices 50 connectedrogers.ca CROSS-CANADA COVERAGE Just as the array of LTE-capable devices has grown, so has Canada-wide LTE coverage. Rogers was the first to bring LTE into Canada, and the coverage has since grown to cover a huge chunk of the country, with new markets opening up in rapid succession. LTE now reaches close to 60% of Canadians, and Rogers keeps expanding that coverage from coast to coast. But what if the Rogers LTE network isn’t yet available where you live? There’s a strong chance LTE will soon reach you, so having an LTE device means you’ll be ready when it does. And in the meantime, any Rogers LTE device works beautifully on existing 4G HSPA+ and EDGE networks. Plus, if you travel to an LTE area, your phone will automatically switch to the LTE network at no extra cost without having to do a thing. View the Rogers LTE coverage map at rogers.com/lte. SPEED! SPEED! SPEED! When it comes down to it, LTE is all about speed. And we’re not just talking a slight increase over previous networks – we’re talking a revolutionary increase that’s significantly faster. As in, Usain Bolt faster. When you’re using your phone or tablet, you’ll notice a huge difference when you’re loading websites and watching videos. With 4G HSPA+, the number climbed to a maximum theoretical download speed of 21 Mbps. LTE reaches way beyond these networks with theoretical maximum network speeds of up to 150 Mbps.* Rogers LTE devices currently support maximum theoretical download speeds of up to 100 Mbps, and typical speeds between 12 and 25 Mbps or up to 40 Mbps on select devices*. The takeaway? That wireless device in your hand is now as fast, or faster, than your at-home, wired internet. You really have to try it out to believe it. *See rogers.com/lte for full details. READY FOR THE FUTURE Still not sure you need LTE? If the massive increase in speed didn’t sway you, or the fact that all major smartphone and tablet manufacturers are making LTE-capable devices, or that LTE allows you to do much more with your device, across Canada and abroad, then perhaps you need a basic truth rolled your way: LTE is here to stay. Unlike previous networks, which were mere improvements on previous ones, LTE is light years ahead of all former networks, and represents not just the present day, but also the future. As devices get more sophisticated and the Rogers LTE network continues to grow, so will speeds and mobile capabilities. We will no longer blink when deciding whether or not to download a movie on our phones, or open a massive file. Fact is, this is already the case. You’d know this if you were on LTE! What are you waiting for? MULTI-TASKING MANIACS With LTE, you can: Smartphones, tablets and mobile internet devices are now built to handle much more complex tasks. We expect to use them as mini-computers: video chatting, media streaming, virtually instant downloading and true multi-tasking – this is what an LTE device is capable of. Having a wireless device that can’t do these things is like driving a moped on the Autobahn. Since first launching the LTE network, Rogers has seen an 80% increase in mobile data usage, a number expected to grow six-fold by 2016. We’re doing more on our phones than ever before, all thanks to LTE. To put it even more plainly, everything you’re doing now on your phone or even your home computer, you will do much faster on LTE. s Download, upload or share HD images in a split second. s Stream HD video, radio, games and other media with virtually no lag, even with other programs running. s Make video calls and work with other large multimedia programs and files that require top-speed processing. s Access all your online and cloudbased apps and files simultaneously and in seconds. MARCH/APRIL 2013 51 L A I C SO S N O I T U SOL illette TEXT Eric Ve es? c i v e d w e n info on t n a W ? t r o mand? e upp s D h n c O e t s r d e e g e N on Ro ent w i e n n e v ’s n t o a c h s w t i one of Wonder h g u o r h t s r e’s how r oge e R H h . t s i e t w i t s c a e Conn ial medi c o s l u f p l e and super-h @RogersBuzz @RogersHelps facebook.com/rogers To keep you plugged into Rogers products and services, industry news and giveaways, follow the official home of Rogers on Twitter. Keeping up with the newest devices and services is a fool’s game, so stay informed with @rogersbuzz. Find out about specialty TV promotions, new releases to Rogers on Demand, and geek out with retweeted links to tech-related infographics. Don’t be afraid to interact with the team – they’re always updating and replying. Rogers customer support is available on Twitter. Have a question? Follow and send a tweet to get the answers and tips you’re looking for. Rogers official customer-care and technical-support Twitter account helps personalize the customer experience by quickly answering your questions. Keen on being in the know on what’s new with Rogers, promotions, special deals and one-time offers on services and products? Then the Rogers Facebook page is your friend. Learn about the latest additions to Rogers On Demand and Rogers Anyplace TV or get tips and tricks to master your smartphone and other products and services. You can also just pose a question and a customer-service rep will get back to you. Drop by any time to join the conversation. 52 connectedrogers.ca 3 SOCIAL MEDIA TIPS FROM ROGERS COMMUNITY MANAGER ELISE ONDET: 1 Follow @RogersHelps for customer service and @RogersBuzz for news, info and promotions. 2 If you have billing or account changes, ensure you’re following @RogersHelps, so that Rogers can direct message you to protect privacy. 3 redboard.rogers.com Don’t let the tech-talk on RedBoard fool you: the contributors on Rogers official blog keep jargon to a minimum. Check here for the latest news, announcements, staff picks, apps roundups and tips and tricks relating to products and services Rogers offers. FUN FACT A recent “Technology Trends” report (see p12) revealed that 10% of Rogers customers downloaded a racy novel onto a wireless device in 2012. communityforums. rogers.com Years ago, long before Facebook and Twitter, forums were the original social media. A place to connect, share, learn and have a discussion with your peers on any topic. The Rogers Community Forums are where you can ask questions and get answers about Rogers products and services. Tip: start by asking your question in the search bar, as the answer may already be on the site somewhere. If you don’t find an answer right away, post a question and another community member will surely help you out. Never share private information publicly. 3 MORE ROGERS SOCIAL SITES WORTH KNOWING @connectedrogers Our editors and writers are on the ground covering everything from CES to the latest TV premieres to all the major device launches. We’ve also got all the latest news on Rogers products and services you need to stay ahead. YouTube youtube.com/rogerscommsinc Features content seen on RedBoard, Connected Rogers, plus many helpful how-to videos. Pinterest pinterest.com/rogerscanada Interesting infographics, how-to guides, tech trends and vintage photos from the Rogers archives. MARCH/APRIL 2013 53 STAY CONNECTED THIS SPRING BREAK TEXT Jim Collins | ILLUSTRATION Greg Hall Yes, it’s only one week, but for those living in the winter wonderland that is Canada, spring break isn’t so much a few days off as it is a godsend. For some, it’s a chance to travel south to warmer climes; for others, it’s a chance to ski and drink cocoa in a chalet. Then there’s the lucky few who get to travel abroad. Wherever you’re going, one thing is certain: taking a break no longer means going offline. From Rogers One Number to mobile internet devices, Smart Home Monitoring to Rogers Anyplace TV, there are plenty of ways for Rogers customers to stay connected this March break. Here’s a handy roundup. MARCH/APRIL 2013 55 TEXT & TALK FROM YOUR COMPUTER OR TABLET ROGERS ONE NUMBER Chat as long as you like without using up any of your wireless minutes. GETAWAY: You’re on the slopes in Whistler, B.C., on a ski vacation with your buddies. You promised your girlfriend you’d check in with her daily, and your dad wants to hear all about the fresh powder you’ve been mastering. DILEMMA: Calling your girlfriend every night uses up a lot of your wireless minutes and incurs long-distance charges. SOLUTION: Call from your laptop or the computer in your chalet using Rogers One Number. Rogers One Number lets you make and receive voice and video calls from any internet-connected compatible tablet or PC. This way, you’re able to chat for as long as you like, without using up any of your wireless minutes, and because you’re making the call through your internet connection, there are no long-distance charges. So, wherever you are, you can call any Canadian number for free – right from your computer or tablet – using your wireless number. You can also send and receive text messages that look exactly like you’re sending them from your wireless phone. GET OUTFITTED: Signing up for Rogers One Number is free and easy. All you need is a Rogers wireless phone and postpaid account, plus access to an internet connection. To video chat with someone, both parties must be registered with Rogers One Number. Get started by heading online to rogersonenumber.ca and click Register Now. 56 connectedrogers.ca ON-THE-GO WI-FI FOR THE WHOLE FAMILY MOBILE HOTSPOT FROM ROGERS GETAWAY: You’ve decided to brave the long drive and head to Florida with the family. Seven days of fun in the sun! DILEMMA: There are five of you in the car, and while the driver and front-seat passenger listen to tunes, the rest of the crew wants to play online games and stream movies. SOLUTION: Place the Rocket™ mobile hotspot on the dash (or leave it in your purse or pocket, it’ll still work) and the entire family can connect to the internet (up to 10 Wi-Fi devices at once). The Rocket mobile hotspot is one of several mobile internet devices available from Rogers. Need to connect more people? The Rocket hub lets you connect up to 15 devices at once (note: works in Canada only). Slightly larger than a DVD case, the Rocket hub is portable and just needs an electrical outlet to power on and create a Wi-Fi network for the whole family. Need connectivity for only one laptop or person at a time? The ultra-mobile Rocket stick plugs into your laptop’s USB port and gets you connected in places where you wouldn’t normally get Wi-Fi, such as on a beach or in a boat. Connect up to 15 Wi-Fi devices at once for an on-the-go, reliable, mobile hotspot. GET OUTFITTED: The Rocket stick, mobile hotspot and hub are all available at rogers.com/mobileinternet. Choose the device that best suits your needs, and select a wireless internet plan to keep you connected on the go. MARCH/APRIL 2013 57 TV STREAMED DIRECTLY TO YOUR LAPTOP OR DEVICE ROGERS ANYPLACE TV GETAWAY: Where aren’t you going this March break? Between a few days at the cottage, your daughter’s hockey tournament and a bunch of daytrips, the week is going to blow by. DILEMMA: Travelling around always entails a bit of idle time, waiting between hockey games, the three-hour drive to the cottage and everything in between. How do you keep your kids – and yourself – entertained during down time? SOLUTION: Enjoy TV viewing, including new episodes of hit shows such as Modern Family and tons of kids’ content, wherever you are, with Rogers Anyplace TV. Whether you’re in line, in transit or at the cottage, this service lets you watch what you want, where you want – streamed directly onto your tablet, computer or smartphone. And TV is just the beginning. Rogers Anyplace TV also features sports, movies, kid’s programming, music videos and more. And if you’re a Rogers digital TV subscriber, some of your premium content will also be available to stream. Stream TV to your mobile device wherever you happen to be – in line, in transit, at the cottage. 58 connectedrogers.ca GET OUTFITTED: Registering for Rogers Anyplace TV is free and easy. Sign up at rogersanyplacetv.com, using your My Rogers account. Don’t have an account? Sign up at rogers.com/myrogers. Apps can be downloaded from your device’s app store; just search “Rogers Anyplace TV.” (Note: some content is available for an additional charge. Rogers Anyplace TV is only available for viewing within Canada.) CUSTOMIZE & MANAGE YOUR HOME PHONE FEATURES HOME & AWAY ONLINE MANAGER GETAWAY: It wouldn’t be March break without a trip to the beach – the Dominican Republic, Mexico, maybe Cuba. Seven days of allinclusive goodness. Bring on the sun. DILEMMA: Yes, you’re on vacation, but you also need to stay on top of what’s going on back at home, and that means you can’t be totally unavailable all week. SOLUTION: Customize and manage your Rogers Home Phone features online with Home & Away Online Manager. Convenient and accessible anywhere you have internet access, just log in and you can: Control who can reach you, and who goes to voicemail, remotely – from wherever you are. s#ONTROLWHOCALLSYOU Identify important callers, so you can decide whether or not to answer a call, or only allow specific numbers to reach you (the rest will go straight to voicemail or be forwarded to an alternative number; see below). s&ORWARDCALLS Send all calls directly to another number; or forward specific callers to another number. You can also forward busy or unanswered calls to another number, so you never miss a call now or when you return from vacation. s!CTIVATEAh$O.OT$ISTURBv function so no calls come through. s-ANAGEYOURLISTOFCONTACTS conveniently and quickly online. Call the people you talk to most often by creating a Speed Call list. GET OUTFITTED: To learn more about Rogers Home & Away Online Manager, visit rogers.com/homephone or call 1-888-ROGERS1. MARCH/APRIL 2013 59 KEEP AN EYE ON YOUR HOME WHILE YOU’RE AWAY ROGERS SMART HOME MONITORING GETAWAY: You’re at your relative’s place in a different province. You’re on a beach somewhere south. You’re wandering the streets of a European city. Heck, maybe you’re just working 24/7 as your family travels. In any case, there’s no one home. DILEMMA: No matter where you are, you want to know your house is protected from intruders, from a fire, from a basement leak – from anything that can go wrong. Imagine the peace of mind that comes from knowing that your house is safe when you’re not there. SOLUTION: Rogers Smart Home Monitoring is both a home security and a home monitoring system. It isn’t something you invest in for your week’s vacation; it’s an investment in 24/7 security year-round. It lets you do all sorts of stuff – arm or disarm your security system, control your thermostat and lights – from a smartphone, tablet or laptop. The system can even sense when a door or window is opened, or if there’s smoke or water leakage. You can set up a video camera for a live feed, or receive email alerts whenever a door is opened. GET OUTFITTED: Set up a free in-person consultation to determine what hardware you require. Is your home already outfitted with security sensors? You can keep them. Call 1-866-865-4722 for more information or to order. 60 connectedrogers.ca Home automation and top-level security – all controlled right from your smartphone. INTERNET THEN & NOW TEXT Bonnie Staring | ILLUSTRATION Peter & Maria Hoey Remember back before the web? It’s hard to imagine or even remember what those days were like. After all, the internet has become an integral part of our lives, something we rely on so heavily to do, well, virtually everything. And yet as recently as 15 years ago, we had to do so many things – shop, communicate, even flip through actual photo albums – on foot, in person or by hand. Crazy, we know. How times have changed. CONNECTED TAKES A LOOK BACK AT WHAT PEOPLE DID PRE-INTERNET. HOW DID WE GET THINGS DONE? HOW ARE WE DOING IT NOW? MARCH/APRIL 2013 63 TASK: SHARING PHOTOS Then: Now: Innocent family members were held prisoner on the couch, subjected to a photo buff’s never-ending slide show of vacation, family and pet photos. Slide trays never seemed to load properly, and they always smelled of burning dust. When’s the last time you saw a film camera, let alone a slide projector? Now we snap digital pics and post them online. Photo sharing social networks such as Instagram allow you to share your photos with the masses in an instant. It’s like having friends and family right with you on that beach or at the game. Plus, Instagram features cool filters to help your pics look more professional. Time required: hours, sometimes days Time required: minutes Upload and download HD photos and videos virtually in seconds on the Rogers LTE network. With speeds comparable to your wired internet at home, you’ll be posting in no time. You won’t believe the difference. 64 connectedrogers.ca TASK: SHOPPING Then: Now: Finding the best deals involved getting to know shopkeepers, leafing through paper flyers, travelling from store to store and, when bargains were actually in stock, hauling everything home. Most of us didn’t bother trying to source unique items such as out-of-print books unless we had at least three months to search. Back then, you had to know someone who knew someone. Everyone (including obsessive bargain hunters) can now shop from the comfort of their couch, bed or anywhere you can access the internet. From clothes to groceries to you-name-it, you can order what you need and have it delivered right to your door. Hard-to-find items (a mint-condition Star Trek figure or “Bazinga!” hoodie, anyone?) are just a web or eBay search away. Time required: days, if not weeks Time required: minutes (plus shipping) MAKE IT BETTER: Don’t limit your shopping savvy to one computer, laptop, tablet or smartphone – research, browse and shop on eBay? Don’t lose theinauction because of lag. Rogers reliable service that’s on Bidding all the computers and devices your home with Rogers Hi-SpeedHi-Speed InternetInternet Ultimateoffers Tier Wi-Fi Modem. [ADD LINKsuper TO fast – and it just got faster. Speeds of many of the internet tiers have recently been increased. PRODUCT PAGE] MARCH/APRIL 2013 65 TASK: STAYING IN TOUCH Then: Now: Information between friends and family used to travel at slug-like speeds. With friends, you’d write them lengthy letters or plan to meet in person (which may have involved baking a Bundt cake or being interrupted by Mabel Lewis, the neighbourhood gossip). With family, a system involving fridge notes may have been employed. For out-of-town relatives, smoke signals. Knowing all that’s happening with friends and family is as simple as a quick email, Facebook browse or Twitter exchange. The internet has made the world one big, connected place – 2.4 billion people are now online. It’s easy to get the scoop on upcoming events, know who’s dating whom, who’s not talking to one another and when Mabel Lewis’ daughter’s tell-all novel is being published. Time required: hours Time required: minutes ™ MAKE IT BETTER: Whether you’re thesolutions road or at hill,problems. stay in touch via Rogers Mobile Hotspot. LINKtoTOtech PRODRogers TechXpert offers youon fast to the yourskitech Starting at $9.99/month, you get[ADD access UCTexperts PAGE] by Create your own password-protected Wi-Fi hotspot upremoval to 10 devices. phone or online chat for help with anything from for virus to speed optimization. 66 connectedrogers.ca TASK: EXPRESSING YOUR OPINION Then: Now: You’d stand on a soapbox, proudly proclaim your thoughts and wait for the world – or, well, even one person – to notice. Enterprising influencers distributed flyers (stating “The Apocalypse is coming” or “Rutabagas are evil”), or passed around petitions to protest one thing or another. Organizing meetings or rallies was challenging without knowing whom to invite or who would attend. Connecting people to ideas, opinions and worldchanging happenings is easy. You can post your thoughts on your own blog, deliver a witty podcast or simply search for like-minded individuals or groups on social media sites. Use Twitter to follow powerful people, or express your own captivating self in 140 characters,with hashtags like #ihaterutabagas or #elvisisalive, so others will join your tribe. Time required: days, months even Time required: minutes MAKE IT BETTER: you’re on the road orbeing at the skitohill, stay inthroughout touch via Rogers MobileThe Hotspot. [ADDWi-Fi LINKmodem TO PRODKeeping up withWhether your social media requires able connect your home. enhanced UCT PAGE] Create your own password-protected Wi-Fiyour hotspot forwith up to 10 devices. from Rogers ensures speed and reliabilty all over house, virtually no “dead spots.” MARCH/APRIL 2013 67 HANDS-ON: WINDOWS 8 5 TEXT Marc Saltzman ways to master your phone So, you’ve scored a Windows Phone 8 device. Nice ce choice. By now, you probably know all about your sleek k Start screen and its “live” tiles, which let you access familiar Windows programs (including Word and PowerPoint). You can also sync with your PC, tablet and other devices via the cloud-based service SkyDrive. But there’s a lot more to know about this versatile device. Here are ﬁve ways to master your Windows 8 Phone. 68 Watch our how-to video! connectedrogers.ca/tag/video-series connectedrogers.ca 1 2 3 4 5 PIN TILES TO YOUR START SCREEN BACK UP YOUR PHONE MASTER INTERNET EXPLORER MOBILE IMPORT COPY CONTACTS & PASTE ONTO YOUR TEXT PHONE WP8’s Start screen FEATURES LARGE colourful tiles that have real-time info pushed to THEM SUCH AS NEW messages and social network updates. Personalize your Start screen with these tiles. sTo pin a tile tap and hold the item (such as an app). A menu will appear with an option to Pin TO 3TART )N SOME CASES YOU CAN TAP the Pin icon in the MENU BAR WHICH looks something like a push pin. s5SE YOUR FINGER to move the tiles wherever you like. You can also tweak their size. Protect your phone by backing up your content. s/N YOUR PHONE sign in with your Microsoft ACCOUNT THEN GO TO Settings>Backup. (ERE YOU CAN turn on the service that lets you automatically save things to the CLOUD SUCH AS photos. You can also back up your SMS/MMS MESSAGES AND even create backups of your PHONES APPS SETTINGS )NTERNET Explorer favourites and more. 4O SEARCH ONLINE type your search term in the browser’s address BAR /R PRESS THE hardware Search button on your phone (the picture of a magnifying glass) to use Bing. 4O SEARCH BY VOICE tap the microphone icon next to the Search box. sShare a link by tapping the More icon THREE LITTLE DOTS then tap Share before selecting the recipient. s To open a new tab SELECT -ORE followed by Tabs and finally New. /R YOU CAN SET THE address bar button to open new tabs; simply tap the address bar. WP8 consolidates contacts into a hub called People. Each contact gets its own page. You can import your contacts onto your new phone in one of three ways: 1. From a removable SIM card from your old device. 2. From a cloud service SUCH AS /UTLOOKCOM Google or -ICROSOFT /FFICE OR &ACEBOOK 4WITTER OR INKED)N 3. Through Microsoft Office (if your contacts are on a PC). Find instructions for all three at windowsphone.com. /NE WAY TO COPY text in WP8 is by highlighting the text. To do so: 1. Tap a word you want to copy. 2. Drag the circles at each end of the highlighted text to include the first and last words you want to copy. 3. Tap the Copy icon WHICH looks like two overlapping pieces of paper. 4. Open the app message or file where you want to paste the text. Tap where you want THE TEXT AND IN the text suggestion bar (above THE KEYBOARD tap Paste (the icon looks like paper on a clipboard). MARCH/APRIL 2013 69 View exotic animals up close on a Sri Lankan safari SRI LANKA Stay connected in Southeast Asia’s top travel destination TEXT Jaclyn Law Where is the best place to travel in 2013? According to Lonely Planet, the answer lies in a tiny island in Southeast Asia: Sri Lanka. With more than two millennia of cultural history, world-class beaches, incredible food and wilderness adventures galore, Sri Lanka offers a wealth of riches for any traveller. Civil conﬂict battered the island in years past, and 2004’s tsunami devastated its shores, but now peace prevails and tourism is making a strong comeback – at affordable prices. Now’s the time to go, before the crowds take notice. Here are some can’t-miss highlights, plus details on staying connected while away. 70 connectedrogers.ca HISTORY BUFFS, TAKE NOTE Sri Lanka at a glance POPULATION (2012) 21.5 million LANGUAGES Sinhala and Tamil $ $ CURRENCY REQUIREMENTS: Sri Lankan rupees (LKR) Visitors need a visa: apply at eta.gov.lk/slvisa WILD WORLD Once a key stop along ancient trade routes, the island has seen the rise and fall of kingdoms that make Game of Thrones seem tame. Add to this the blossoming of religions and the arrival and departure of European colonists, each leaving a mark, and you’ve got quite a storied past. The country features several UNESCO World Heritage sites, including the ancient city of Polonnaruwa and the sacred city of Kandy. The latter is the home of the Temple of the Tooth Relic, otherwise known as the sacred tooth of Buddha. Sri Lanka boasts a stunning array of wildlife. Although it’s small, the country has 10 national parks and seven bird sanctuaries, and is home to more than 40 endangered species, making it a less costly way for tourists to experience safaristyle sights than in much of Africa or Asia. Eco-adventures abound: go on a safari and find species such as the Sri Lankan elephant and Sri Lankan leopard in their natural habitat, join an excursion to see whales and dolphins at play, or go camping in the country’s lush jungles. No need to pack a tent – tour companies provide all the supplies you’ll need for your overnight adventure. While exploring Sri Lanka, it’s simple to stay in touch with family and friends back home. Rogers’ Talk & Text Travel Packs include affordable options for Asia (which covers Sri Lanka), starting at just $50 for 15 minutes of talk time and 100 sent texts. If you go over your alloted minutes and texts, you’ll get low rates for the entire month until your Pack expires. For more info, visit rogers.com/roaming. While abroad, don’t stress about the cost of staying connected. It’s easy to purchase affordable roaming solutions for mobile devices. Buy in advance and check it off your to-do list. Text TRAVEL to 7626 and click the link that you receive (link is free of charge). Or visit rogers.com/m/roam from your mobile device (free anywhere in the world). For more information, visit rogers.com/roaming. MARCH/APRIL 2013 71 Surf, snorkle, scuba dive or canoe along Sri Lanka’s multitude of beaches, rivers, lagoons and rapids GET YOUR GAME ON Do you thrive on adrenalin? Then you’ll love this island. Overflowing with sports, including sailing, surfing, windsurfing, waterskiing, snorkelling and scuba diving, Sri Lanka is home to numerous hotspots, but without the usual crowds. Make sure you take in the beautiful Negombo region on the west coast; canoe or kayak on Sri Lanka’s many rivers and lagoons; and be sure to hit the rapids at the Kelani Ganga. Need to dry off? Take a break from the waves and go hiking, rock climbing, cave trekking and mountain biking. The sky’s no limit, either: take flight with a hot-air balloon ride. In Sri Lanka, you’ll definitely run out of vacation time before you run out of things to do. 72 Be sure to send pictures home while you’re away. Why not? It’s inexpensive to email or send text-message pics with Roaming Data Passes from Rogers. Concerned about using more data than you signed up for? You’ll receive text-message usage notifications while you use your Roaming Data Pass and will be hard stopped once your Pass expires, so you never incur overage fees. connectedrogers.ca KICK BACK – YOU’RE ON VACAY! Enjoy breathtaking views of the Indian Ocean along Sri Lanka’s 1,300 kilometres of white-sand beaches It’s not all go-go-go in Sri Lanka. If sunning and generally taking it easy are more your bag, there’s no better place to do it than while enjoying breathtaking views of the Indian Ocean along Sri Lanka’s 1,300 kilometres of warm, white-sand beaches. Popular destinations include Trincomalee on the northeast coast; Arugam Bay in the southeast (surfing season starts in April); and reef-protected Unawatuna on the southern edge. Had enough sun? Head indoors and find your bliss with Ayurveda-based pampering at one of the country’s many spas. Ayurveda is an ancient healing method that includes treatment with herbs, roots and massage therapy to boost well-being. Yes, please. Once you’ve booked your trip, text ALERT to 4766 to sign up for a travel reminder text alert. Before you leave, you’ll receive a text message reminding you to purchase a Roaming Data Pass or Travel Pack for affordable internet, calling and texting. How handy is that? GOING AWAY? Make sure to close apps that you’re not using. Most apps use data, and some run in the background, even when you aren’t actively using them. MARCH/APRIL 2013 73 Tips & Tricks 10-Second Tips Got a sec? How about 10? Become a master of all things Rogers with these super-quick tips HOW-TO Tips & Tricls HOW TO HOW TO You can have your home phone voicemail messages emailed to you as an audio file. You can also have them sent to your wireless phone as an audio file and as a readable text if the message was left in English or French. Here’s how to set it up: 1 o connectedrogers.ca N 74 74 GET YOUR VOICEMAIL TO GO Go to rogers.com/onlinevoicemail and enter in your home phone number and voicemail password. SET UP EMAIL WITH WINDOWS 8 The Windows 8 app no longer provides POP3 support. If you use Rogers Mail or other POP3 email, such as Gmail or Yahoo!, you will need to get set up. Here’s how: 1 You must have an active Windows Live ID to proceed. Don’t use the @rogers.com email address for initial set-up. 2 To add accounts to mail, hold down the Windows key plus C at the same time. This will let you access Settings, where you will select Accounts. Select Other Account from the options, and enter your @rogers. com email address and password and then click Connect. 2 Click Sign In and then click Voicemail Settings. 3 To have your voicemail emailed, click the Email Address menu on the left-hand side and enter up to two email addresses of your choice. 3 To have your messages forwarded to your mobile phone as a text, click Voicemail to MMS. Enter your wireless number, then place a check mark beside the Automatically forward my Home Phone voicemail messages box. Click Submit. For more info, visit windowsphone.com 4 connectedrogers.ca Tips & Tricks HOW TO ARM YOUR ROGERS SMART HOME MONITORING You’ve signed up for this awesome home-security and monitoring service. There are four ways to arm the Rogers Smart Home Monitoring system. 3 4 Once installed, tap to open the Security App. 2 Select the arm mode (Stay/Night/Away). 3 Enter your four-digit access code. The system will arm itself in 60 seconds – enough time for you to exit your home. Select the arm mode (Stay/Night/Away). Enter your four-digit access code. The system will arm itself in 60 to 120 seconds, enough time for you to exit the house. NOTE: To disarm, follow fol the steps above, but in Step 3 select Armed Away – Press to Disarm. USING YOUR KEY FOB: F 1 Press and hold the Away or Stay button but for three seconds. 2 The LED will flash red once to indicate the message was sent, and then stay on a few seconds. The alarm system will arm itself its in 60 seconds. NOTE: To disarm, press and hold the Unlock button for two seconds. The LED will flash green to indicate the message was sent, and then stay on for a few seconds while the system disarms. 2 Enter your My Rogers username and password, then click Sign in. 3 Click Disarmed – Press to Arm. 4 Select the arm mode. 5 Enter your four-digit access code and click Arm Now. No 75 connectedrogers.ca Keep your fob in a safe place, as it can arm/disarm your system without requiring a passcode. THROUGH THE WEB CONTROL CENTRE: 1 In your web browser, go to smarthome.rogers. com. Tips & Tricls 2 FROM YOUR TOUCHPAD: 1 Under the Security Status Display in the top-left corner, tap Disarmed – Press to Arm. HOW-TO FROM F YOUR SMARTPHONE: 1 If you haven’t already, download the free Smart Home Monitoring App from your app store. Digital TV Digital TV FAQs You have questions, we have answers. Here’s everything you need to know to master your digital TV experience Q : HOW DO I P PROGR A M MY R REMOTE ? HOW-TO Digital TV He Here’s how to program your Rogers remote: Ro connectedrogers.ca No 76 72 Q : HOW DO I ORDER CHANNELS THROUGH MY ROGERS REMOTE CONTROL? Quickly and easily order new channels via the Quick Start Menu. Note: the channel must appear in green, or it must offer an on-screen option to order it. (If neither option is available, call 1-888-ROGERS1 to order.) Order through the Quick Start Self-Service Menu: 1 Press Guide until the Quick Start Menu appears, and then scroll to Get More TV and press OK. The Order Services screen will appear. 2 Scroll to the package or channel you wish to order, then press OK. 3 Press [A] to order the channel. Pricing and other details will appear. Press [A] again to purchase. 4 After reading the Terms & Conditions, press [A] again. Enter your PIN code (default PIN: 0000). 5 An Order Status screen will appear. Once complete, it can take up to 48 hours to access the channel. connectedrogers.ca 1 Turn on your TV, then press TV. It will blink once. 2 Press and hold SETUP until the TV button blinks twice, then release it. 3 Press 9 9 1 (the TV button will blink twice). 4 With the remote pointed at the TV, press Power. 5 Repeatedly press and release Channel + until your TV turns off. Now the remote will cycle through all possible codes until a match is found. You may need to press Channel + several times to find a match. 6 Once the TV turns off, press SETUP once to lock the code. Then press POWER to turn on your TV and to confirm the code was correct and is locked. Digital TV Q: WHENEVER I TRY TO ORDER A CHANNEL OR SET PARENTAL CONTROLS, I’M ASKED TO ENTER MY PIN CODE. WHAT IS THIS? 2 Scroll to General Settings and then press OK. 3 Scroll to Purchasing and press OK, then scroll to Locking Status and press OK. 4 NOTE: Just because you’re watching an HD channel doesn’t mean every program is broadcast in HD. When HD isn’t available, the broadcaster will air standard-definition programming. Q: I WANT TO REACH THE PROGRAM GUIDE WHEN I PRESS “GUIDE,” NOT THE QUICK START MENU. HOW DO I MAKE THIS HAPPEN? 1 Press Guide until the Quick Start Menu appears. 2 Scroll to Self-Service and press OK. 3 From the Self-Service menu, scroll to Change Guide Order and press OK. 4 Select TV Listings and save. Press [A] to finish and exit. To create a Parental Control PIN: Follow the steps outlined above, but choose Parental Control instead of Purchasing. No 77 connectedrogers.ca 5 Scroll to On, press OK and then enter your existing PIN (default: 0000). You need an HDTV, which contains the technology needed to display HD-level visuals, and to properly connect to an HD digital set-top box. Digital TV To create a Purchase Control PIN: 1 Press Guide until the Quick Start Menu appears. Q: DO I NEED A SPECIAL TV TO WATCH HIGH-DEFINITION (HD) CHANNELS AND PROGRAMS? HOW-TO To order a channel, Pay Per View, set parental controls and perform other functions, you are required to enter a PIN. By default, your PIN is 0000. You can easily reset a customized PIN that only you know, to prevent your kids from ordering anything or viewing content you don’t want them to see. iPhone & BlackBerry iPhone HOW TO TU R N O N “D O N OT D IS TU R B” It’s an age-old dilemma: How do you avoid distractions (or get some sleep) without completely silencing your phone? Here’s how: 1 From the homescreen, tap on Settings, then tap Do Not Disturb to turn it on. 2 You can also set a Do Not Disturb schedule and change settings by tapping on Notifications, then Do Not Disturb. 3 Set Do Not Disturb to turn on at bedtime and off when you get up. HOW-TO iPhone & BlackBerry If a number calls twice in the span of three minutes while you’re in Do Not Disturb mode, your phone will ring, so you won’t miss emergency calls. connectedrogers.ca No 78 78 BlackBerry HOW TO BAC K U P YO U R BBM S Did you know that you can quickly back up all your BBM messages? Here’s how to do it in BBM6 or earlier. (BBM7 now backs up using BlackBerry ID.) HOW TO FIND YOUR PIN N “What’s your PIN?” It’s a classic question asked by many a BBM-er. Here’s an easy way to find out. 1 In BBM, hit the Menu key and scroll down to Options. 1 Type PIN on the keyboard to begin a universal search. 2 Scroll down to Backup Management and select Backup. 2 Select Options, which shows (1) result. 3 Select Device and Status Information. 4 Your BlackBerry’s PIN is the second entry in the list under Network Information. 3 Choose whether you want to back up files remotely (online) or locally (to an installed microSD card). connectedrogers.ca Windows Phone & Android Windows Phone 8 HOW TO TU R N YO U R PH O N E I NTO A N X BOX R E MOTE Ensure your Xbox 360 and Windows Phone are connected to your home network. 2 Download the Xbox SmartGlass app from the Windows Phone Store (formerly known as the Windows Phone Marketplace) and install it. Note: You may be prompted to change your Family setting before the app will download. To find out how to set up My Family, search “How to Set Up My Family” at connectedrogers.ca. You can also visit windowsphone.com. 3 Ensure your Xbox 360 is powered on. Open the Xbox hub on your phone, select the app and sign in. 4 Control your Xbox 360 from your phone! Android HOW TO US E SM A RT G ES TU R ES W ITH YO U R SA M SU N G GA L A X Y S I I I The Samsung Galaxy S III has some smart features that make using your phone easier. Here’s how to try them out: Open Settings by pulling down the notifications bar and tapping the cog icon. 2 Under the Device heading, tap Motion. 3 Turn on motions by tapping the checkbox. 4 Tap a motion and then tap Learn about... for a brief tutorial. A few of our favourite motions: Direct call; Turn over to mute or pause; and tap to top. Try them out! No 79 connectedrogers.ca 1 HOW-TO 1 Windows Phone & Android Here’s how to turn your Windows Phone 8 device into an Xbox 360 remote: Ta b l e t s Tablet Tips Master your iPad, Samsung Galaxy Tab and BlackBerry PlayBook with these quick tips A P P L E i PA D HOW TO S A M S U N G G A L A X Y TA B GET MORE OUT OF SIRI HOW TO Siri voice control can do more than you probably realize. Here are a few of our favourite Siri tricks: Sometimes, you might want to browse websites without leaving a trail on your device. Here’s how: Tablets HOLD DOWN THE HOME BUTTON UNTIL YOU HEAR TWO BEEPS, THEN SAY: sh/PEN;APPLICATIONNAME=vTOQUICKLY launch an app. HOW-TO E N A BL E PR I VATE BROWS I N G 1 )NYOURBROWSER tap the action bar on en. the very top of the screen. sh#ALL;CONTACTNAME=MOBILEv 2 Select New Incognito Tab. sh-ESSAGE;CONTACTNAME=!REWESTILL ONFORTONIGHTv 3 )NCOGNITOMODELETSYOUBROWSEWITHOUT the browser app remembering your history. sh%MAIL;CONTACTNAME=)MRUNNINGLATEv 4 Close the incognito tab to resume browsing as usual. Say “What can you do?” and Siri will give you a rundown of its capabilities. No 80 connectedrogers.ca B L AC K B E R RY P L AY B O O K LT E 80 HOW TO ADD A FAVOURITE TO YOUR HOMESCREEN EN By adding a shortcut to your favourite site on your PlayBook homescreen, you give yourself quick access to your daily online routine. Here’s how: 1 )NTHE Browser app, navigate to a website. 3 #HOOSE Add to Home me Screen. Scrreen. 2 Tap the star icon (the third to the right of the browser address bar). 4 9OURSHORTCUTWILLAPPEARINTHE!LLSECTION PPEAR IN THE !LL SECTION of your app drawer. connectedrogers.ca essential info Wireless Phone Essentials How to take control of your Rogers wireless services Long distance explained Extreme Text Messaging Calls made and received on the Rogers wireless network are defined as either “local” or “long distance” based on the local calling area. Long distance calls also incur airtime charges. With Extreme Text Messaging, free to all Rogers wireless customers, you can: s Copy, forward and auto-reply to text messages. s Block unwanted texts or send group messages. s Add a signature to your texts and more. RECEIVING CALLS Your Incoming Local Calling Area (ILCA) is based on the geographical location associated with your wireless number (e.g., 416 = Toronto). s Calls within your ILCA = local s Calls outside your ILCA = long distance MAKING CALLS Your Outgoing Local Calling Area (OLCA) is determined by your geographical location at the moment you make a call. s Dial local number to your physical location = local s Dial number not local to your physical location = long distance rogers.com/longdistance or text LD to 2255 HOW TO GET STARTED 1 Launch the Rogers My Account app on your smartphone and select Services. 2 Select Extreme Text Messaging and turn on the desired services, such as Forward or Auto Reply. rogers.com/extremetextmessaging Easy account access Rogers offers two ways to manage your account: from a computer or from your smartphone. ONLINE: MY ROGERS Visit rogers.com and set up a free My Rogers account by clicking Register Now. Roaming explained Once you leave Canada*, you’re roaming off the Rogers network and using your phone through the network of one of our roaming partners. Roaming rates differ for talking, texting and internet, depending on the country you’re in. Text TRAVEL to 7626 (free of charge) for more info on our affordable and easy-to-use roaming options, or visit rogers.com/roaming. Once you’ve booked your trip, text ALERT to 4766 (free of charge) to sign up for a handy travel reminder text alert. Before your departure, you’ll receive a text reminding you to add a roaming offer. Options for affordable talk, text and internet are also available. * Exceptions are N.W.T. and Dryden, Ont., where domestic roaming rates are applicable. ON YOUR SMARTPHONE: MY ACCOUNT APP 1 Download the free My Account app from your device’s app store. 2 Launch the app, and it will access your secure info automatically to get you set up. NOTE: My Account does not authenticate if connected via Wi-Fi. Data charges for downloading the app apply. MARCH/APRIL 2013 81 essential info Digital TV Essentials Get the most from Digital TV Digital VIP Package* s With the Digital VIP Package, you get up to 270 additional channels. Plus with an HD box, you get up to 75 HD channels at no additional cost. s Exclusive specialty channels, such as Sportsnet ONE. s Thousands of new movies monthly. s Connect up to three TVs at no additional cost. s Access to Rogers On Demand (Ch. 100) and rogersanyplacetv.com. s Six exclusive On Demand channels. s Packaging varies by region. FOR MORE INFO: rogers.com/VIP Super Channel Pack The Super Channel movie pack offers: s Up to seven movie channels – uncut and commercial-free. s Super Channel HD – two channels in stunning high-definition. s Super Channel On Demand: see top Hollywood films, film festival favourites and indie flicks any time you want. All included with your subscription. s Access to Rogers On Demand (Ch. 100) and rogersanyplacetv.com. FOR MORE INFO: rogers.com/superchannel *Packaging varies by region and is subject to change without notice. connectedrogers.ca Free previews Every month, Rogers features exclusive free previews of different specialty channels.* Go to rogers.com/freepreview to learn which channels you can preview today. * Channels may vary by region. Multicultural entertainment Rogers offers an array of multicultural channels in more than 20 languages from around the world. Likewise, Multicultural On Demand (Ch. 800) features new and classic foreign films and TV shows. Visit rogers. com/multicultural for channel listings. Enjoy R Rogers On Demand rogram programming wherever and d whenever w you want On your ourr TV ou TV | Channel C Cha hann nnel nn el 1 100 00 00 Rogers digital ers On O Demand D mand De d ((Ch. Ch. 100) Ch Ch. 100)) is free with wit ith h your y TV subscription offers primetime programubscri r ptio pttio i n an and d of offe fers rs p rime ri meti tim me TTVV p me g plus new release and classic movie rentals any ming new-release time. (New blockbuster movie rentals start at $5.99.) On your computer | Rogers Anyplace TV rogersanyplacetv.com Catch up on TV shows and movies from any internet-connected PC, tablet or laptop.* Visit rogersanyplacetv.com to register (it’s free). Rogers digital TV customers can link their account and access some of the specialty programs they get through their TV service. * Only available in Canada. y On your mobile device | Rogers Anyplace TV Live & mobile apps Connect to the Rogers 3G or LTE network or any Wi-Fi hotspot to stream live or on-demand programming right to your device.* Get live sports, news and kid-friendly programs by downloading the Rogers Anyplace TV Live app. Catch your favourite shows on demand by downloading the Rogers Anyplace TV mobile app. For info, visit rogers.com/mobileTV. * On selected devices. On Xbox 360 | Rogers Anyplace TV Xbox Live Gold subscribers can log into their rogersanyplacetv.com account through the Xbox app and flip through TV shows and movies using the gaming remote, voice controls or Kinect gestures.* Modern Family 82 The Movie Network, HBO Canada and TMN Encore Package includes: s Up to 19 channels, including TMN, HBO Canada and TMN Encore. s TMN HD and HBO Canada HD – up to eight channels in stunning HD. s TMN, HBO Canada and TMN Encore On Demand – Hollywood hits and exclusive series on your schedule. All included with your subscription. s Access to Rogers On Demand (Ch. 100) and rogersanyplacetv.com. FOR MORE INFO: rogers.com/TMN Anyplace TV * Rogers Anyplace TV app on Xbox 360 does not include movie rentals or live sports content. Monitoring your Account Check your usage and balance, change your settings and more Check wireless and internet usage ONLINE 1 Log into your My Rogers account and click Account Info, which will bring you to the Overview tab. 2 Internet: Under Hi-Speed Internet, you’ll see a summary of your monthly usage. 3 Wireless: Under Wireless, view usage by clicking the tabs, such as Data or Voice. Get more Connected Get the latest in tech, entertainment and Rogers news with g Connected Rogers TIP: For more info on your usage, click Usage Details at the bottom of the page. WITH THE ROGERS MY ACCOUNT APP 1 Launch the Rogers My Account app. 2 Select Usage. 3 Select the Voice, Data or Messaging tab to check the amount used or remaining. Check your account balance ONLINE 1 Log into My Rogers. 2 Select Account Info. Under the Overview tab, your account balance will be displayed under Bill Information. WITH THE MY ACCOUNT APP 1 Launch the Rogers My Account app. 2 Select Balance. Change your contact info 1 Log into My Rogers at rogers.com. Select the account you want to update, then click Change. 2 Fill out the form, then click Update. Connected Rogers digital magazine What you’re reading right now is our snazzy, new virtual magazine edition, featuring articles, enhanced video content, links, slide shows and more. No matter how you get here, you’ll always find a link to the digital mag at connectedrogers.ca. Connected Rogers e-newsletter Receive the latest in tech and entertainment news, product reviews and how-tos each month with the Connected Rogers e-newsletter. Get all our great content delivered to your inbox. To sign up, visit connectedrogers.ca/subscribe. connectedrogers.ca Our website is better than ever! Great Connected Rogers content on the latest tech and Rogers news, exclusive features, what to watch on Rogers digital TV and much more. Optimized to look great on whatever platform you use – from your smartphone or tablet to your laptop or desktop. Bookmark us today. MARCH/APRIL 2013 83 essential info Your Rogers Bill All you need to know about your bill How billing cycles work If you make any changes to your account mid–billing cycle (e.g., adding or removing a product), your next bill may incur partial charges for the previous billing cycle plus the full amount for the next billing cycle. After that, your bill will only include new service fees and charges. Checking your account balance See “Monitoring your Account” on p83. Calculating partial charges If your billing period is the 12th of every month and you activated a $30 plan with 150 minutes on April 5, here’s how the partial charges would work out: WITH THE ROGERS MY ACCOUNT APP 1 Launch the Rogers My Account App. 2 Select the Balance tab. 3 Select Make a Payment and follow the instructions. ) ( 30 x 8 = $8 $30 ÷ days days MONTHLY PRICE PLAN NUMBER OF DAYS IN THE MONTH APRIL 5 TO APRIL 12 PARTIAL CHARGES OF PRICE PLAN For more answers to all your first-bill questions, visit rogers.com/firstbill How to get your Rogers bill online It’s easy to check your account with My Rogers. Paying your bill Pay online or with your smartphone: ONLINE 1 Log into your My Rogers account. 2 Select View Your Bill. 3 Select the account(s) you want to pay and select Make a Payment. Pre-authorized payments set-up 1 Log into your My Rogers account. 2 Click View Your Bill. 3 From Bills & Payments click Edit next to Payment Method. 4 Select the account(s) you want to pay and the method of payment (pre-authorized chequing or credit-card payments). TIP: Have a cheque on hand for the account details B SIGN UP FOR ONLINE BILLING Go to rogers.com/onlinebilling and register. NOTE: Online billing lets you view up to 18 monthss of past bills. VIEW YOUR BILL ONLINE A. Sign into My Rogers. B. Click View Your Bill. C. From here you can make a payment, view your billing history, see your balance and sign up for ebill notifications. Need more help? Visit rogers.com and type Bill Explainer in the search box. HAVE A BILLING QUESTION? Rogers Bill Explainer website (rogers.com/billexplainer) offers clear explanations about all Rogers services, charges and fees, including partial charges, long distance, roaming and more. 84 connectedrogers.ca Need more info? Have questions about your services? Join the Rogers Online Community s Visit redboard.rogers.com, the official Rogers blog, and stay informed about Rogers products and services. s “Like” us on facebook.com/ rogers and join the conversation. s Get answers to your product and service questions from the community at communityforums.rogers. com. s Tweet @RogersHelps with your questions. Rogers.com support section Get the most from your Rogers services with how-to-videos, FAQs and more. Visit rogers.com and click Support. Help from your phone BILLS AND PAYMENTS: Call *bill from your wireless phone to check your balance or to make a payment. UPDATE YOUR MY5 LIST: Call *611 or 1-888-ROGERS1 and select Account Changes to update your MY5 list at no charge.
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