“Being here taught me how to take care of things on my own.”“As soon as I walked in the door, Ms. Jarrett, the program director, gave me a big hug.”“I’ve got all the motivation I need to stay clean and sober.”“Both of my children are back in my life and both have forgiven me.” 2004 ANNUAL REPORT Virginia has been promoted to food court supervisor at BJ’s James is working to obtain his boiler’s license so that he can become a building Warehouse. Soon she’ll move into an apartment of her own. superintendent. Best of all, he has his daughter back. Melrose has been working at Petco for three years now. He sees his grandkids regularly and is grateful Alba has set a course for herself and is determined to reach her goals. She has begun a full course of studies at Hudson County Community College. for a second chance. Dear Friends, SERVING PEOPLE AND COMMUNITIES As many of you are aware, Richard Salyer, our president and CEO of 22 years, passed away in March of 2004. The loss remains acutely felt, yet Richard’s compassion, uncompromising resolve, and strong leadership continue to guide the organization. We see it in the professionalism of our staff and their steadfast commitment to quality, as well as in Volunteers of America’s humane, dignified approach to helping clients. Richard was an easy person to admire—an inspired visionary and keen intellectual, yet exceedingly modest and gracious. Moreover, whether you wanted to or not, you were always learning from him, because Richard was always teaching. Richard’s passionate commitment to making life better for all underserved New Yorkers inspired all who worked alongside him. Since Richard’s passing, the organization has been ably managed by the staff he faithfully mentored. We look forward to carrying on Richard’s tradition of service and are poised for continued excellence, and service to those most in need. The clients you will meet in the following pages are evidence of the good work that happens at Volunteers of America every day, and a testament to Richard Salyer’s legacy. This past January, it was my pleasure to welcome Richard Motta as our new president & CEO. As the former president of HELP USA, Richard brings a wealth of experience and understanding Volunteers of America has helped people in need since 1896. Founded as an organization of volunteers who worked tirelessly to help the city’s poor, today Volunteers of America— Greater New York employs more than 1,400 professional staff in 66 programs throughout the Greater New York area. We are an efficiently run organization with more than 91 cents of every dollar going directly to client care. Our services extend to a broad range of people with a multitude of needs. Award-winning programs, skilled and dedicated staff, and caring volunteers bring relief from the dehumanizing cycles of poverty, untreated mental illness, homelessness and domestic violence, to thousands of people each year. VOLUNTEERS OF AMERICA PROGRAMS: AT THE FOREFRONT OF SOCIAL SERVICE Attacking the root causes of homelessness Sheltering homeless individuals and families until permanent housing can be found Preparing pre-release offenders for reintegration into the community of our programs and services. We look forward to his leadership and creativity. On behalf of the Board, I would like to thank our thousands of caring donors, volunteers, and friends for your support Helping adults with developmental disabilities realize their full potential Teaching preschool children with special needs and continued generosity. Your devotion to the mission of Volunteers of America is deeply appreciated. Creating a safe haven for survivors of domestic violence Providing stability for severely troubled youth John Josephson Chair Supporting individuals and their families, living with AIDS Offering treatment and recovery services to substance abusers 1 J “I think God sent them to me, or He sent me to them.” 2 ames began drinking at a very young age and by seventeen, was diagnosed with a peptic ulcer. He managed to complete high school and even went on to earn a data entry certificate, and for nine years worked as a claims examiner for Blue Cross/Blue Shield. On the side, he did what he really loved—he danced. A little tap, a little jazz, a little pop. He and four friends even won first prize on The Gong Show. During a performance one night, he met Lisa who was visiting from Texas. They fell in love, but Lisa did not know that James was fooling around with drugs, mostly after late night shows. It was 1986 and Lisa wanted James to move to Texas with her, where she was enrolled in school. But his job and dance career were in New York, so Lisa returned to Texas. His drug use became increasingly heavy. One night, high on coke, one of James’ friends accidentally drove into him and broke both his legs. Lisa came back to New York and nursed James back to health. He recovered and went back to his claims job, but his dancing career was over. When he received a settlement from the accident, he and Lisa got married and in 1987, they had a son. But now James was doing crack and cocaine; still sneaking around mostly at night so Lisa would not find out. By the time Lisa realized that James had a problem, he had lost his job, was deeply in debt and they were about to lose the apartment. In desperation, James told Lisa he would leave the apartment to her and try to get his act together. James moved to the Bronx, worked odd jobs and went through a rehab program, but he relapsed. Finally, in 1991, Lisa divorced him, mostly because of the drugs. He had tried to stop, but the problem just grew. His son was now 8 years old. When Lisa left, James took up with Shirley who was also into drugs. They had a little girl, Azjuree. Once again he found himself close to being evicted and heavily in debt. His sister, disgusted with both James and Shirley, took over the care of Azjuree, but after two years, with James still using drugs, his sister gave Azjuree up to the foster care system. She hoped this might be the wakeup call James needed. It worked. Guilty and ashamed, James’ sense of responsibility finally kicked into gear. He loved his daughter and wanted her back. Meanwhile, Azjuree’s mother Shirley, was declared unfit and her parental rights were terminated. James went to Graymoor and completed an intensive 90-day drug treatment program. From there he was sent to Volunteers of America’s Brandon Men’s Program (the Brandon). His plan was to get sober and win full custody of Azjuree. His sister took Azjuree back to live with her, while James completed his rehabilitation at the Brandon. While there, he met Steve Tague who gave him vocational training and helped keep him on track. He also met Ina White, his counselor. “They stayed on me, had high expectations and taught me a lot. I think God sent them to me, or He sent me to them.” As he was about to complete the Brandon Men’s Program, James was offered a full-time job at Harmony House, a Volunteers of America supportive housing program for people living with AIDS. He has been there nearly one year and is doing well. Now he is working to obtain his boilers license so that he can become a building superintendent. Best of all, he has his daughter back. Part of his rehabilitation included making amends with everyone in his life whom he had hurt. One of the first contacts he made was with his son, now 17, who forgave his father. James and Lisa have become good friends. When asked if he thinks he can stay clean and sober, James looks at his darling daughter and says, “I’ve got all the motivation I need.” 3 A lba is nineteen years old. She was born in the Dominican Republic but emigrated to the United States, with her father when she was three. Her parents divorced and her mother and younger brother remained in the Dominican Republic. When her father remarried and had another daughter, the household environment grew stormy. Reports of child abuse brought social services to investigate and Alba, at fourteen, and her three-year old stepsister, were removed from their home and placed 4 in temporary foster care. They lived in a series of foster homes but nothing worked out long-term. When Alba was seventeen she was nearly adopted, but opted instead for Volunteers of America’s Synergy Program, an independent living program for children aging-out of foster care. Her “baby sister” is with a foster family. Alba is a beautiful, smart and motivated young woman. She has set a course for herself and is determined to reach her goals. In January she began a full course of studies at Hudson County Community College. She plans to earn a graduate degree in psychology so that she can become a psychotherapist and work with families and teens. She also wants to bring her mother and younger brother over from the Dominican Republic to live with her, and they plan to adopt Alba’s “baby sister,” whose experience so far, has been a series of failed families. Alba’s initial motivation to succeed came from her desire to disprove her father’s incessant rant, “You’re never going to make anything of yourself.” But now her planning for the future comes from a much more positive place. It was not until Alba visited the Synergy Program, met Kevin Williams, the live-in counselor for the program, and decided to move in, that she really began to stand on her own two feet and to feel capable, and positive about herself. Alba now knows she will make a success of her life because she has a team of skilled and caring people around her telling her everyday, “You can do it.” Since coming to Synergy, Alba has learned basic, everyday skills needed to live on her own. “I knew how to do laundry and clean my house, but cooking? I never thought I would be able to do that. However, for Thanksgiving, all the kids cooked, we made the whole meal, and I did not burn anything! Being here taught me how to take care of things on my own. With my social worker, I would tell her I needed something and she would take care of it. But Kevin is like a big brother who watches over you. He’ll talk to someone on my behalf if he needs to, but mostly when I have a problem, he lets me know what I need to do, and I do it myself.” Someday Alba wants a child of her own. She says the most important thing she will give her child is understanding. “But not yet. You need to be prepared for children, to give them the care they deserve.” She will be ready when the time comes. “Kevin is like a big brother who watches over you. When I have a problem, he lets me know what I need to do, and I do it myself.” 5 M “I didn’t know what it was like to live life on life’s terms. John was a mentor to me.” elrose is a 63-year old man whose wise demeanor belies the poor choices he has made throughout much of his life. That is until six years ago when he met the Volunteers of America staff at Valhalla Residence, our shelter for medically ill, homeless adults in Westchester County, and he began to reevaluate things. When Melrose first came to Valhalla, he was suffering from untreated diabetes; he also had a long history of drug and alcohol abuse. He had completed about one year of college, had an inconsistent work history, and had been 6 in and out of prison on drug-related charges. In the early ’90s, Melrose had gone to AA and NA meetings, but as he says, he just “couldn’t let go of people, places and things” and eventually his bad habits always caught up with him. Growing up, Melrose’s family had been close, but drugs and alcohol had ravaged the family. Melrose suffered many losses and disappointments in his lifetime including the death of his mother while he was in prison and the death of a sister. In fact, he was at Valhalla when he received news of his sister’s death and is grateful for the sensitive way the news was given to him by Valhalla Program Director, L’Tanya Benjamin. Shortly after he learned his only living sister was gravely ill, and his father had cancer. This was a turning point. It was January 5, 1999 and at age 58, Melrose said to himself, “I’m an old fool playing a young man’s game—I’m going to die, a useless dope fiend, if I don’t stop.” And that was it. With the support of Volunteers of America staff, including John Galbo who, long ago, had been a client at a Volunteers of America shelter himself, Melrose stopped drinking, and began attending daily AA and NA meetings and other therapeutic programs offered by Valhalla. The next step was to find an apartment, which Valhalla staff helped him do. One of his goals was to try to repair his relationships with his children, a son and a daughter. Once he and his daughter were reunited, they began a search to locate his son, her brother, which they ultimately did. It had been 36 years, but Melrose’s children were back in his life and both had forgiven him. In 2001 Melrose encountered a scare. His daughter worked at the World Trade Center during the 9/11 attack and he was beside himself with worry. He turned to Valhalla Residence for support from his friends who, once again, were there for him. Fortunately, a few hours later Melrose learned that his daughter had not gone to work that day. It has been nearly six years since he has been sober and living in an apartment of his own. He is grateful that he has a good sponsor through AA and the support of John Galbo and the others at Valhalla. He sees his seven grandkids regularly and has been working at Petco for nearly three years now. He has missed only one day of work. Melrose lives one day at a time and is grateful for a second chance. 7 L ooking back, Virginia realizes that she has struggled with depression all her life. Thinking about her childhood evokes only painful memories and her marriage was a disaster, as she bounced from state to state with her abusive husband. When the violence extended to her children, she successfully fought to get his rights terminated, but at the same time, turned over legal guardianship of the two girls to her brother and sisterin-law, because she knew she was spiraling downward, mentally. 8 A couple years later, her boyfriend committed suicide and she was left on her own with no place to go and no resources. After spending one night on the street, she knew she needed help. Virginia was sent to a shelter in New Rochelle, but it was too far from her church and best friend, her only sources of emotional support. She was trying so hard to hold it together, but without them, without her children, she was struggling. She stopped eating. By now her depression had been clinically diagnosed— she had bi-polar disorder and post-traumatic stress syndrome from multiple episodes of abuse. She was placed on medication and began psychotherapy. She also managed to transfer to Volunteers of America’s Yorktown Country Residence (Yorktown) so she could be closer to the people she needed. With the help of kind and skilled staff at Yorktown, Virginia began to recover, and as she did, she set priorities for herself: find a job and then an apartment. Virginia was honest about her depression and her life story when she interviewed with the hiring manager at BJ’s Warehouse. The manager was so impressed by Virginia’s “gumption” and desire to get her life on track, that she offered Virginia a job. Unfortunately, the parttime job did not come with medical benefits and Virginia’s three medications cost more than $600 per month. By now, Virginia had her own apartment and was self-sufficient, but because she was working, she became ineligible for Medicaid, which meant she had to pay for her own drugs. Now she had to decide. Keep her job and forfeit the Medicaid, or keep the Medicaid, go back on assistance and give up the job. Virginia wanted to work. It was important to her. So, she stopped taking her meds and all debilitating symptoms returned. She was hospitalized for two months and then sent back to Yorktown. in the door Ms. Jarrett, the program director at Yorktown, gave me a big hug. I was amazed at how understanding and encouraging everyone was. My old caseworker Ms. Ruth, told me, “It’s just a minor setback,” and Robert, the night supervisor said, “You didn’t do this on purpose. Everything will fall into place.” “I felt so guilty about having to return to Yorktown. I’d failed. It was even scarier to think that I might be placed somewhere other than Yorktown. But as soon as I walked Virginia is stabilized and back on her meds. BJ’s wants Virginia to return to the store, has found her a full-time position with benefits, and promoted her to food court supervisor. She continues to attend her therapeutic program at Westchester Medical Center and gets daily inspiration from her bible. Virginia becomes a little bit stronger with each passing day. Every morning she tells herself, “I’m worth fighting for.” It took a few years to surround herself with the support system she needs, but now it is firmly and lovingly in place. “I was amazed at how understanding and encouraging everyone was.” 9 OUR PROGRAMS Homeless Services Services For At-Risk Youth Outreach Programs 1 Brooklyn-wide Outreach 2 Queens-wide Outreach 3 LaGuardia Airport Outreach 4 Kennedy Airport Outreach 5 PATH Station Outreach, New York, NY 6 Service Engagement Team, Staten Island, NY 7 Journal Square PATH Outreach, Jersey City, NJ Emergency Shelter 38 Respite Care Services I, Jersey City, NJ 39 Respite Care Services II, Plainfield, NJ Transitional Shelters 8 Camp LaGuardia, Chester, NY 9 Charles H. Gay Shelter, Wards Island, NY 10 Reception Center, New York, NY 11 Westchester Airport Shelter, White Plains, NY 12 Yorktown Country Residence, Yorktown Heights, NY 13 Valhalla Residence, Valhalla, NY Transitional Housing for Families 14 Lydia E. Hoffman Family Residence, Bronx, NY 15 University Family Residence, Bronx, NY 16 Regent Family Residence, New York, NY Group Homes 40 Nia Teaching Home, West Paterson, NJ 41 Clifton Teaching Home, Clifton, NJ 42 Wayne Teaching Home, Wayne, NJ 43 Alpha Teaching Home, Jersey City, NJ Supervised Independent Living 44 Independent Living Program, Jersey City, NJ 45 Synergy I, Elmwood Park, NJ 46 Synergy II, Jersey City, NJ 47 Synergy III, Jersey City, NJ 48 Synergy IV, Belleville, NJ 49 Synergy V, South Plainfield, NJ Other 50 Parenting Skills Partnership– Adoptive & Foster Parents, Newark, NJ Supportive Housing 17 Booth House, New York, NY 18 Eden House, Bronx, NY 19 Rose House, New York, NY 20 Webster House, Bronx, NY 21 West 165th Street Residence, New York, NY 22 East New York SRO, Brooklyn, NY Services For People with HIV and AIDS Domestic Violence Emergency Shelter Family Support Services 53 AIDS Case Management, Mid-Hudson Region, NY 54 COBRA Case Management, New Hope Shelter (confidentially located) Safe Dwellings, scattered sites (confidentially located) Supplementary Services to the Homeless 23 Community Support Services, Wards Island, NY 24 Mid-Hudson Veterans Program, White Plains, NY 25 Camp LaGuardia Veterans Program, Chester, NY 26 Safe Haven Drop-In Center, Newburgh, NY Services For the Mentally Ill and Chemically Addicted Substance Abuse Programs 27 Crossroads Residence, New Rochelle, NY 28 Brandon Work Rehabilitation Program, New York, NY Programs for the Mentally Ill and Mentally Ill /Chemically Addicted 29 Bay City Residence, Perth Amboy, NJ 30 Union Residential Health Care Facility, Elizabeth, NJ 31 Theodora House, Fanwood, NJ 32 Myrtle House, Edison, NJ 33 MICA Assertive Community Treatment Team, 34 35 36 37 Staten Island, NY Queens Forensic Linkage Transition Program MICA Community Support Program, Brooklyn, NY Union Supportive Housing, Union County, NJ Middlesex Supportive Housing, Middlesex County, NJ Supportive Housing 51 Harmony House, New York, NY 52 Horizon Program, scattered sites in the Bronx and Manhattan, NY Westchester & Putnam Counties, NY 55 LEGACY, Mid-Hudson Region, NY Services for People with Developmental Disabilities and Delays Community Residence Programs 56 Supportive Community Residence Program, Staten Island, NY 57 Individualized Residential Alternative Program, Staten Island, NY Preschools for Children with Special Needs 58 Staten Island Early Learning Center, Staten Island, NY 59 Bronx Early Learning Center, Bronx, NY 60 Parkchester Early Learning Center, Bronx, NY Correctional Services Halfway Houses 61 Tremont House, Newark, NJ 62 Field House, East Orange, NJ 63 Ballington House, Elizabeth, NJ Services for the Elderly Supportive Housing 64 Case Management at Harborview, Jersey City, NJ 10 26 8 25 Orange County 54 Putnam County Rockland County Homeless Services 53 Mentally Ill & Chemically Addicted NEW YORK At-risk Youth HIV and AIDS 12 Developmental Delays & Disabilities 55 Corrections Elderly 13 Westchester County 11 24 48 27 D UN D 15 NEW JERSEY 52 21 50 14 LO 20 Bronx 42 NG HU DS 18 AN ON SO RIV 45 ISL 41 ER 54 60 59 16 62 61 17 19 64 46 47 44 3 28 43 7 9 23 5 38 10 Manhattan 51 BA Y 31 1 30 RK WA NE 63 40 33 32 37 29 4 ER UPP ORK Y W E N B AY 22 57 56 Staten Island Queens 34 35 36 39 49 2 Brooklyn J A M A I C A B AY R LOW E K OR NEW Y B AY 6 R A R I TA N B AY 58 L AT ANT CEA IC O N 11 A YEAR IN THE LIFE A Community Service of Volunteers of America The public turns to Volunteers of America for information. In response, we speak on panels and at symposia about homelessness and other issues and produce literature to support our public education efforts. Several of our staff provide training to the police in the communities where our programs are located on topics such as recognizing and responding to domestic violence. 12 A YEAR IN THE LIFE Growing To Meet the Needs of the Homeless in our Communities Safe Haven Drop-In is a partnership between Volunteers of America and the Orange County Housing Consortium. It is designed to prevent individuals and families living in Newburgh, NY from becoming homeless and to help those who are homeless, find housing. This year Volunteers of America’s contract with The Port Authority of NY/NJ was expanded to include outreach services to the homeless living in the PATH Journal Square station in Jersey City. East New York SRO opened July 1, providing supportive housing for 174 formerly homeless adults. Middlesex Supportive Housing opened in August and serves fifteen adults with severe and persistent mental illness who are living in their own apartments in New Jersey’s Middlesex County. Our goal is to help this at-risk population remain housed, and independent. This year we began offering specialized Veterans Services at several of our homeless shelters, including Camp LaGuardia, our shelter for 1,001 men in Orange County. Services include assistance with entitlements, intensive counseling for post-traumatic stress syndrome, substance abuse counseling and family reunification facilitation. East New York SRO Our Winning Programs and Staff Gwyneth Hotaling, Occupational and Physical Therapist Supervisor at the Bronx Early Learning Center was recognized for her “integrity, scholarship and commitment” by Columbia University’s College of Physicians and Surgeons. Gwyneth was unanimously chosen to win the newly established “Supervisor of the Year” award for providing outstanding supervision to graduate students in Columbia’s occupational therapy program. Chuck Gould, Francis Hesselbein, Linda McNeil, Brad Cauthen and Miriam Shark Case Manager Nashid Ali of Camp LaGuardia, our shelter for 1,001 men in Chester, NY, recently received a Barbara Kleinman Award. The Barbara Kleinman Fund confers annual awards to people who were in the shelter system, but successfully left, and now exemplify the kind of personal transformation that makes them role models for others in the midst of homelessness. AIDS Family Support Services provides a full range of services to individuals living with AIDS in Westchester County. This program received the Family Strengthening Award from the Annie E. Casey Foundation. The Foundation’s mission is to support public policies, human service reforms and community support systems that meet the needs of today’s vulnerable children and families. Gwyneth Hotaling with some of her young charges Nashid Ali, winner of the Barbara Kleinman award. 13 A YEAR IN THE LIFE Samba the Night Away Our fourth annual Brazilian-themed summer fundraiser, Samba et Soleil, was held at the Boathouse in Central Park. The special venue, exciting array of silent auction items and generous guests made this event both great fun and profitable. This year’s co-chairs were Melinda Ely Dubow, Harvey Shipley Miller, and Carolina Zapf. Our presenting sponsor was Manhattan Mortgage; other sponsors included The New York Times, Citi Habitats, Amstel Light, Equinox Fitness Clubs, William Hill Winery and Kuya Fussion Rum. Rocco DeSpirito, Leslie Jane Seymour, Stanislas de Quercize, Linda McNeil, and Michael Clinton a New York Christmas On Sunday, December 5, four-hundred guests enjoyed signature dishes from some of New York City’s most acclaimed restaurants at our 9th annual gala, a New York Christmas, held at the Four Seasons Restaurant. Leslie Jane Seymour, Editor-in-Chief, Marie Claire, and Stanislas de Quercize, President & CEO, Cartier, co-chaired this year’s event, and Rocco DiSpirito chaired the Chefs’ Committee. This event, our most successful ever, raises money for our Hope & Hearth food voucher program. In the News Volunteers of America was regularly featured in the news this year through stories, Op-Eds and letters to the editor in The New York Times, The Times of London, New York Newsday, El Diario, AM New York and on CNN, WB11, 1010 WINS, and WCBS. The New York Law Journal profiled our permanencyplanning program for children orphaned by AIDS. 14 Melinda Ely Dubow and Carolina Zapf A YEAR IN THE LIFE Santas Hit the Ground and the Airwaves The day after Thanksgiving, sixty Volunteers of America Sidewalk Santas kicked off the holiday season with a parade through Midtown Manhattan and an appearance on ABC’s Good Morning America. The annual parade always delights visitors to New York and collects money for our Hope and Hearth food voucher program. This year, nearly 6,600 people enjoyed a holiday meal in the privacy of their own home through Hope and Hearth. Thanks to MSN Shopping for a generous donation to this important drive. Operation Backpack This was the second year New Yorkers were invited to participate in Operation Backpack, our annual back-to-school drive. The community response was overwhelming— employees from more than thirty companies throughout the city donated hundreds of filled backpacks and boxes of school supplies. Not only did every child in a Volunteers of America program receive a full backpack, but we sent 1,000 more to children in other city shelters. Sponsors of the drive included JP Morgan Chase, Heller Erhman, Manhattan Mortgage, Starbucks Coffee, Citi Habitats, and Federal Express. 15 VOLUNTEERS In 2004, more than 1,500 volunteers contributed nearly 52,000 hours of service to the people in our programs. You painted walls, and planted gardens, took children on outings and sorted toys and back-to-school supplies. On behalf of those we serve, we thank you. Visit us on the web for a full list of volunteer opportunities. Companies interested in partnering with us should call Robert Grabel at 212-496-4312. Employees from Home Depot in Jersey City spent a full week renovating Alpha House, one of our group homes for teens. Left: Two volunteers in our AIDS Family Support Services program. Right: Lexis Nexis employees sort toys for Toy Joy. More than 4,000 children in our programs and other shelters throughout the city received toys last year. Left to right: Viris Adejimi, Mid-Hudson Volunteer Coordinator; Allie Marriott; Virginia Hughes; and four of Allie's adopted boys at a luncheon honoring Virginia for her dedicated and caring volunteer work with Allie's children. Goldman Sachs employees treat the children in New Hope Shelter to a carnival. 16 VOLUNTEERS Employees from Citi Habitats show off just a few of the hundreds of backpacks they filled during Operation Backpack Sort Day. FedEx employees deliver the goods to be sorted for Operation Backpack Sort Day. Employees from Marubeni Itochu Steel smile proudly after spending a day filling backpacks. Left: During a JP Morgan Chase-sponsored event at the US Open, young women from the New York City Parks Tennis Camp fill backpacks and write notes of encouragement to go in each backpack. Right: Yet another volunteer group at Operation Backpack. We couldn’t have done it without you! 17 Year Ending June 30, 2004 CONSOLIDATED BALANCE SHEET Assets Operating Exp e ns es Di n of utio b i str 91 cents of every dollar goes directly to client services 91% Program Services 9% Administration 2004 2003 8,064,321 6,509,583 14,449,077 541,189 1,224,736 15,415,727 366,940 1,016,086 Total current assets 24,279,323 23,308,336 FIXED ASSETS Land, buildings, equipment, net 20,649,664 20,643,098 OTHER ASSETS Investments Account held in trust by others Encumbered assets Other assets 9,586,958 1,609,787 135,104 671,523 8,406,036 1,468,681 114,880 766,657 12,003,372 10,756,254 56,932,359 54,707,688 CURRENT LIABILITIES Accounts payable Accrued expenses Notes payable Current portion of long-term debt Other current liabilities 3,301,482 4,916,972 2,400,000 1,849,261 4,643,237 4,025,801 4,721,286 2,600,000 2,244,352 4,848,599 Total current liabilities 17,110,952 18,440,038 OTHER LIABILITIES Long-term debt, non-current Minimum pension liability 10,102,644 1,833,144 8,421,895 1,433,559 Total Liabilities 29,046,740 28,295,492 7,991,115 9,466,958 8,697,759 6,560,628 8,286,036 9,976,851 Total unrestricted 26,155,832 24,823,515 RESTRICTED Permanently Restricted 1,729,787 1,588,681 27,885,619 26,412,196 56,932,359 54,707,688 CURRENT ASSETS Cash and cash equivalents Grants and contracts receivable, net of allowance of $887,000 and $984,000 2004 and 2003, respectively Prepaid expenses Other current assets xpenditures by S mE erv a r g ic ro e P Total other assets 62% Homeless Services & Supportive Housing 4% Adults with Developmental Disabilities 14% Children with Developmental Delays 2% Pre-parolees 9% HIV/AIDS 4% At-risk Youth 2% Mental Illness & Substance Abuse Total assets Liabilities and Net Assets NET ASSETS UNRESTRICTED Available for operations Designated for long-term investment Net investment in land, buildings and equipment Total Net Assets 3% 18 Domestic Violenc Total Liabilities and Net Assets Year Ending June 30, 2004 CONSOLIDATED STATEMENT OF ACTIVITIES Operating Revenues PUBLIC SUPPORT Contributions and bequests Special events, net of direct benefit costs 2004 2003 GOVERNMENT FUNDERS 965,245 411,653 2,091,169 208,742 Total public support 1,376,898 2,299,911 GRANTS AND CONTRACTS FROM GOVERNMENTAL AGENCIES 81,156,032 80,363,666 1,685,505 3,225,150 1,558,685 3,372,022 New York City Board of Education Total other revenue 4,910,655 4,930,707 New York City Department of Homeless Services Total operating revenue 87,443,585 87,594,284 OTHER REVENUE Program service fee Rental income Total program services SUPPORTING SERVICES Management & general Fundraising Total supporting services Total operating expenses Excess of operating revenues over operating expenses Change in net assets before minimum pension liability adjustment Minimum pension liability adjustment Change in net assets New Jersey Department of Human Services, Division of Mental Health New York City Human Resources Administration 2,868,998 34,696,214 3,681,388 15,162,687 22,635,430 2,835,630 35,036,672 3,289,252 15,110,336 22,299,539 79,044,717 78,571,429 7,551,775 408,640 7,373,877 457,257 7,960,415 7,831,134 New York State Office of Children and Family Services 87,005,132 86,402,563 New York State Office of Mental Health 438,453 1,191,721 New York State Aids Institute New York State Education Department New York State Executive Department, Division of Parole New York State Office of Alcoholism and Substance Abuse New York State Office of Mental Retardation and Developmental Disabilities New York State Office of Temporary and Disability Assistance Non-operating activity Investment income, net of expenses of $17,667 in 2004 and $15,328 in 2003 Gain on sale of fixed assets Net appreciation (depreciation) in fair value of investments Accrued pension costs New Jersey Department of Health and Human Services, Division of Youth and Family Services New York City Department of Mental Health, Mental Retardation and Alcoholism Services Operating expenses PROGRAM SERVICES Rehabilitation services Shelter services Services for the disabled Services for children and youth Housing services New Jersey Department of Corrections 136,240 12,890 1,391,952 (1,037,300) 141,832 323,552 (5,911) (578,122) 942,235 1,073,072 531,188 (1,708,597) 1,473,423 (635,525) Net assets at the beginning of year 26,412,196 27,047,721 Net assets at end of year 27,885,619 26,412,196 Port Authority of New York and New Jersey U.S. Department of Housing and Urban Development Westchester County, Department of Community Mental Health Westchester County, Department of Health Westchester County, Department of Social Services 19 INDIVIDUALS INDIVIDUALS We thank the following donors whose generosity enables us to do the work we do. $10,000+ $2,500+ $500+ Ethel Adler Sandra Atlas Bass Herbert and Robyne Camp Melissa Cohn Kenneth and Rande Greiner Joseph and Gail Gromek Jean-Marie and Ellen Horovitz Marko and Cynthia Remec Brooke S. Beardslee Ruth L. Brodsky Dean W. Ervin John S. Erwin Bruce M. Gillam Michael J. Gross Marsha Hotchberg Robert Kaplan Suri Kasirer Robert Kaswell Jeffrey Miller Richard Salyer Adam Silberman Juliana Terian Loretta Weingarten Daniel Ziff Marjorie C. Achton Jason Binn Helene R. Brezinsky Arlette Brisson Grace L. Brodsky Scott Brown James J. Casey Dennis W. Chrzanowski Hartvig Dahl Rosemary Darmstadt Strachan Donnelley Maureen D. Donovan Max J. Garelick Carolyn D. Gentile Mary Gerzema Regina Glocker George P. Grunebaum Paige Hardy Dana Hart Patricia Hyatt Lisa Holman Sarah E. Kelly Richard Krantz Frank L. Lamothe Cynthia Leary Dorothy Lyon Frances W. Magee William B. McFadden Frank J. McGee John B. Monaghan Nicholas Notias Christine O'Day Daniel D. Olson Helen Orlan Sandra Payson Connie Anne Phillips Samuel F. Pryor Peter H. Robinsohn Rudolf J. Russo Edgar W. Sands Susan Sarandon Laura Scott Jerry D. Shriver Allen C. Small Bronwen Smith Jeanette K. Specthrie Howard E. Stark C. J. Taglivia Jonathan G. Terry Stephen Tilly Frankie A. Wong Amanda Young $7,500+ Susan K. Allen John H. Josephson & Carolina Zapf Alan M. Klein George and Holly Mattson Linda and Timothy O'Neill Ellynne C. Skove $5,000+ A charitable gift annuity is an excellent way to achieve your philanthropic goals while assuring yourself, or a designated beneficiary like a spouse, child or other loved one, a guaranteed income for life. A gift annuity is a contract between you and Volunteers of America, in which you transfer cash or securities— such as stock, bonds or other assets— in exchange for guaranteed, lifelong payments. 20 Wesley J. Bahr Jonathan F. Catherwood Michael A. Clinton Patricia Haegele Peter and Deborah Lamm Judith Marshall Brian D. McAuley Harvey S. Shipley Miller Hallie and Larry Nath Daniel and Sally Plants Frank and Victoria Williams $1,000+ Elaine Adler Gerald Allen Judith Bookbinder Larry Cain Beverly Cogan Francis N. Corbett Emmanuel F. Crabbe Robert I. D'Aleo Joan Daly Merril S. Delon Jon and Susan Diamond Eva Dillon John G. Forbes Richard Gilder Anne Hearst Linda Horaist Shelley S. Kehl Dara Khosrowshahi Marta J. Lawrence W. Patrick McMullan III Cara Pace Liz Blair Quinn George E. Reid Jessie Reilly Mildred Schweder Lizzie Robertshaw June Sidman Cynthia Suskind Richard Swank Margaret H. Swier David Tanner Mark A. Walsh FOUNDATIONS AND CORPORATIONS $30,000+ $2,500+ JPMorgan Chase Foundation Manhattan Mortgage Company, Inc. Time Magazine The Amelia M. Buschold & Cecile A. Litterer Charitable Trust Burberry Limited Cartier Jewelers Goldman Sachs & Co. Imagelink John N. Blackman Sr. Foundation Mormax Company, Inc. The Morong Family Charitable Trust New York Magazine $20,000+ Our foundation and corporate partners make it possible for us to offer new services and expand existing ones. Thank you for your support. Greater New York Hospital Association Hearst Corporation Heller Ehrman White & McAuliffe LLP MSN.com $10,000+ Armani Exchange Bloomingdale's Citibank, N.A. Consolidated Edison Company of New York, Inc. Estelle A. Manning Residuary FJC Security Services Inc. Giorgio Armani JPMorgan Chase & Company Major League Baseball Players Association Squirrel Foundation Town & Country United Way of New York City Warnaco, Inc. WB11 Care for Kids $7,500+ Allen & Company LLC Chernoff Diamond & Co. Coach Colgate-Palmolive Company Frank Crystal & Co., Inc. Good Housekeeping Rockefeller Group International, Inc. Simpson Thacher & Bartlett $5,000+ Arthur M. Dubow Foundation Citi Habitats, Inc. Commerce Bank Cowles Charitable Trust HSBC Bank USA KPMG Peat Marwick Olivetti Foundation $1,000+ Ann and Arthur Grey Foundation Carmine's Mechanical Inc. DRC Charities' Property, Inc. Elle Magazine Forbes Foundation Frank Liquori Plumbing & Heating Inc. Gucci Hachette Filipacchi Magazines In-Style Magazine Mitsui Fudosan America, Inc. Monterey Fund Inc. The New Yorker Richmond County Savings Foundation Robinson Lerer & Montgomery Strategic Communications Safilo USA, Inc. Starbucks Coffee Company $500+ ABM Janitorial Services Brunswick School Carl Jacobs Foundation Community Church of Ho Ho Kus Claremont Furnishing Fabric Co., Inc. Dancker, Sellew & Douglas Daniel M. Lazar Charitable Remainder Trust Holborn Corporation James A. Macdonald Foundation Lasberg Construction Associates, Inc. L.W. Robbins Associates St. Mark's Church Tanton and Company, LLP Verizon Foundation Viacom International, Inc. The Victor Herbert Foundation, Inc. ZS&M Wilf Foundation, Inc. Special thanks to the Volunteers of America employees who have contributed more than $42,000. 21 IN-KIND GIFTS We thank the employees of companies throughout the Greater New York area who donated goods and services that enriched the lives of the people in our programs. SPIRITUAL SUPPORT We appreciate our affiliation with these religious institutions. 22 1010 WINS 710 WOR Affinia Alberto Ferretti Aleo Alfama Restaurant Alma Blu Restaurant American Express Amy's Bread Artisanal Asphalt Green Atlantic Bank of New York Atlantic Imports Babbo Baby CZ Banana Republic Barolo Barr & Barr Bags Barth Group LLC BCBG Beacon Restaurant Benetton Beppe Restaurant Bernstein Real Estate Big Sky Edit BJ's Wholesale Club Bloomberg BLT Steak Blue Hill Boi Restaurant Bouley Restaurant Brasserie 8 1/2 Bruce Lazarus Burberry Calvin Klein Cartier Central Park Boathouse Chadbourne & Parke LLP Chernoff Diamond & Co., LLC Citi Habitats Club Monaco Coach Colgate Palmolive Copacabana Palace Coppola Winery Corazon Tequila Cravath, Swaine, & Moore LLP Desiron Dino Tantawi Douglas Elliman, LLC The Durst Organization Empire State Development Equinox Fitness Clubs Esca Escada ETRO USA Inc. Express Fairmont Hotels Falkland Road Productions Federico Salon FedEx Fiamma Osteria Firebird Four Seasons Hotels FrancisFrancis! Frank Williams Garren New York Gemayel Salon Gideon Bible Giorgio Armani Gita Gabriel Salon Good Housekeeping Gotham Bar and Grill Grand Hyatt Grange Furniture Grey Goose Vodka Hallie and Laurence Nath Harry and David Hatchlings Hearst Magazines Heineken Helen Ficalora Heller Ehrman Herbert Camp Hill Holiday Home Depot Hurricane Entertainment illy inca iSi North America Italian Wine Merchants James Aguiar Jean-Luc Restaurant John Barrett Salon JPMorgan Chase Judith S. Meyers Kitchen 22 Kitchen 82 Kuya Fusion Rum Lauber Imports Laurence Ratner LeBoeuf, Lamb, Greene & MacRae Lever House LexisNexis Liberty Science Museum L'Impero Liz Claiborne Lorian Florists M&M Mars M. R. Consulting MAC Cosmetics Major League Baseball Players’ Asssociation Manhattan Mortgage Martin Schettini Martin Scott Wines Mary Ellen Mark Mauri Pioppo The McGraw-Hill Companies Metropolitan Museum Michael Clinton Michael's Restaurant Mikuni American Corporation Minding Me Monkey Bar MTV's Total Request Live Mundial New York Mets Baseball Club New York Observer New York Post The New York Times News America Marketing Nicole Miller Niebaum Osteria Del Circo Pamela Leverenz Levine Paramount Brands Paterno Imports Perrier Jouet Picholine Plantain Restaurant Polaner Selections Polo Ralph Lauren Riingo Roberta Chiarella Rocco DiSpirito The Rockefeller Group San Domenico Sanofi-Synthelabo The Sea Grill Sebastian Clarke Settepani Shannon McLean Simchik Meats Sotheby's Spice Market St. Bernards Standard & Poor's Starbucks Strip House Subway Sutton East Tennis T. Edward Wines Talk to the Hand Time Magazine Titopedrini Jewelry Advisory Tocca Tory by TRB Totes Town and Country TrizecHahn TSYS Prepaid Tyler Florence Viacom Vignaioli Selections Vinifera Imports WABC Radio Wachtell, Lipton, Rosen and Katz Warnaco WB11/Tribune Inc. William Hill Winery Williams Real Estate Woodbury Commons Premium Outlet World Yacht Wyndham Puerto Rico Yorktown High School zChocolate The Zucker Organization Advent Lutheran Church Agape Love Prayer Tabernacle Ashbury United Methodist Church Bedford Community Church Bedford Presbyterian Church Bible Church of Christ Broadway United Church of Christ Calvary Chapel Christ Cares International Community Church of Ho-Ho-Kus Compassion Ministries Congregation B’nai Yisrael Congregation Emanuel Congregational Church of Howells Convent Baptist Church Craigville Bible Church 1st AME Church: Bethel First Baptist Church Fourth Universalist Society Grace Lutheran Church Greater Refuge Temple Greater Tabernacle Full Gospel Church Harlem United Church Holy Innocents Church Iglesia de Dios Pentecostal Lamp Ministries Life & Faith Sharing Group Mount Olivet Baptist Church Mt. Zion Baptist Church New Beginner's Church of Christ Rehoboth Christian Center Renaissance Church Revival Christian Church Second Baptist Church St. Augustine St. Gregory’s Armenian Church St. Patrick’s Youth Group St. Paul’s Church St. Stephen’s Church Straight Path Ministries Temple Sharaay Tefila Temple Tefila Bedford Times Square Church Trinity United Church United Methodist Church Van Nest Assembly of God White Harvest Ministries 2004 BEQUESTS The following friends remembered us in their will. With deep gratitude, we remember and acknowledge them here. Elizabeth Bingham Estate Charlotte Loeblich Estate Mildred M. McLellan Estate Margaret M. Schusterick Estate Saul Shapiro Estate Frances W. Sperber Estate Marcia D. Walden Estate Mary R. Wright Estate How to Make a Gift By Will Type of Bequests Bequests and other types of planned giving contributions are worthwhile and gratifying ways to support Volunteers of America. These gifts offer a variety of flexible and secure opportunities to be charitable, and typically reduce estate taxes. Each gift — no matter the amount — supports the vital work we do with the most vulnerable populations. Outright Bequest Outright bequests of cash, securities or property can be made to Volunteers of America. You may designate a specific dollar amount or, as a hedge against inflation and changing economic conditions, a fixed percentage of your total estate. Before making a provision in your will for Volunteers of America, you should review your wishes with your attorney and financial advisor. The form of your bequest can be as simple as any of the examples listed below. I give to Volunteers of America – Greater New York, a nonprofit organization, whose present address is 340 West 85th Street, New York, NY 10024, and its successors forever, the sum of $______ [or a description of property devised] [or a percentage of the estate], to be used in such manner as its Board of Directors determines. A residuary bequest leaves an institution the remainder of an estate (if any exists by accident or design) after all specific legacies have been distributed. It can be incorporated into the above bequest form as follows: …and its successors forever, all [or a specific percentage of] the residue and remainder of my estate, to be used in such manner… While unrestricted gifts are preferred to fulfill the general needs of Volunteers of America, you may want to designate your gift for a special purpose, restricting use of the principal, income or both. “Myrtle” was Ballington Booth’s pet name for his beloved wife, Maud. We honor those who intend to remember Volunteers of America in their will, by naming them to The Myrtle Society. Foster J. Adams Herbert L. Camp Kenneth Greiner Peter C. Hoffmann Aldo Mazzarati Matthew A. Pavitt Volunteers of America understands that your bequest intentions are very personal and that you may want to keep them confidential. If you wish to inform us of your plans however, we will recognize you as a member of The Myrtle Society. I give and bequeath to Volunteers of America, a nonprofit organization existing under the laws of The State of New York, and located in New York, New York: ______dollars or shares of ______ corporate stock, in trust to be used for the following: ______. Volunteers of America requests that you include the following provision with a restricted will: If the Directors of Volunteers of America determine at any time that such purpose is obsolete, inappropriate or impracticable, the Directors may use the income or principal of this bequest for whatever purpose they deem advisable. Residuary Bequest This type of bequest considers changing family and financial circumstances. Once other beneficiaries have received designated portions of your estate through outright bequests, you may stipulate that Volunteers of America receives the remainder. Contingent Bequest When first planning their estates, young donors with families to provide for often elect this type of bequest. By making a contingent bequest, you stipulate that Volunteers of America receives a portion of your estate only if your named beneficiaries fail to survive you. Testamentary Trust A testamentary trust is established by your will at the time of your death and uses all or a portion of your estate to provide lifetime income for one or more beneficiaries. Upon the death of all surviving beneficiaries, the principal passes to Volunteers of America. We welcome your questions about bequests and other estate planning matters. Linda McNeil Tantawi Director of Development Volunteers of America — Greater New York 340 West 85th Street New York, NY 10024 212-496-4310 [email protected] 23 BOARD OF DIRECTORS 24 John H. Josephson CHAIR Managing Director, Allen & Company Inc. Joseph R. Gromek VICE CHAIR President & CEO, Warnaco, Inc. George Mattson SECRETARY Managing Director, Goldman Sachs & Co. Herbert L. Camp, Esq. TREASURER Cravath, Swaine & Moore LLP Ruth L. Brodsky Career Management Consultant Melissa L. Cohn President & CEO, Manhattan Mortgage Company Charles Dubow Executive Editor, Forbes.com Kenneth J. Greiner President, Dalton, Greiner, Hartman, Maher & Co. Michael J. Gross President, Robinson Lerer & Montgomery Strategic Communications Patricia Haegele Senior Vice President & Publisher, Good Housekeeping The Hearst Corporation Jean-Marie Horovitz Managing Director, Commercial Business Group Citibank, N.A. Alan M. Klein Partner, Simpson, Thacher & Bartlett Judith T. Marshall Laurence J. Nath Managing Director, Credit Suisse First Boston Eileen Naughton President, Time Inc. J. Daniel Plants Managing Director, HSBC Securities (USA), Inc. Marko C. Remec Managing Director, Lazard Freres & Co., LLC Gaetano Sallorenzo President, Sales & Marketing Giorgio Armani Frank Williams Vice President, Bear Stearns & Co., Inc. The Volunteers of America Annual Report is published by the organization’s Development & Communications Department. Concept & Design: The Blank Page Photography: David Handschuh Printing: Earth Enterprise In Loving Memory Richard Salyer 1944 –2004 340 West 85th Street New York, NY 10024 212.873.2600 www.voa-gny.org Volunteers of America values cultural diversity and provides employment opportunities and human services to individuals regardless of race, creed, color, religion, national origin, ancestry, sex, sexual orientation, age, physical condition or disability. Copies of the complete Financial Statement, together with the report of our auditors, KPMG Peat Marwick LLP, are available upon request. Volunteers of America-Greater New York, Inc. is a charitable, nonprofit organization. Gifts and contributions are tax deductible to the extent provided by law.
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