Winter 2006 Issue 34 Tom Mobley Joins Global Spectrum Front Row Links Comcast to Bon Jovi Tour Industry Expert to Guide Company’s Growth In Convention Center Management Thomas M. Mobley, Jr., a highly respected convention industry veteran, has joined the Global Spectrum executive staff in the newly created position of Senior Vice President of Convention Centers, according to Global Spectrum President Michel Sauers. Jon Bon Jovi (center) opens World Tour at Global Spectrum-managed Wells Fargo Arena in Des Moines, IA. Front Row Marketing Services is now selling World Tour Sponsorships, including Bon Jovi. See Story on Page 19. Scanlon, Rose Quarter Staff in Portland Take Top Venues Today Award for 2005 The Rose Quarter team headed up by General Manager Michael Scanlon captured the 2005 Hall of Headlines Marketing title from Venues Today magazine. Thomas M. Mobley, Jr. He has extensive experience in providing management leadership at some of the top convention center complexes in the United States. He is also very involved in the convention industry, serving on boards and as a member of numerous industry associations. (continued on page 3) The title comes after the arena was put in bankruptcy in 2004 and will now turn a profit in 2005. The arena has hosted 44 concerts since Global Spectrum started management on January 1, 2005, and has also added a third sports tenant, the National Lacrosse League’s Portland LumberJax. The Rose Garden also hosted three sold out shows within 10 days, including; Jimmy Buffett, The Rolling Stones and Paul McCartney for a total gross of $5,513,266. Capital improvements have already begun on the Rose Garden, including the newly installed LED ring, and will continue with upgraded suites, a new courtside club, and improved club level facilities. (Continued on page 13) Around the Globe... Disson Skating with Global Spectrum P. 3 “Rebirth” of Rose Garden P. 13 Clovis Center Joins Roster P. 14 Bookings Grow in Glendale, AZ P. 15 Aguilar: BankUnited Asset P. 17 INDUSTRY PERSPECTIVES A s a person who has been involved in almost every aspect of the public assembly facility industry for over 25 years, I can tell you that resources are critically important for the success or failure of an arena, convention center, stadium or other venues that caters to people, events and customer satisfaction. ment team at the corporate support level is made up of professionals who are all experienced facility operators. We are all intimately involved with our on-site management teams, working with them to ultimately achieve or exceed what we promise our clients. Facilities Seek Expertise for Success; Global Spectrum Has Resources, KPI By Frank E. Russo, Jr. Sr. V.P., Global Spectrum It’s no surprise, therefore, that Global Spectrum has built its ever-growing reputation on having super successful, highly respected and totally dedicated men and women to provide the decision-making expertise that benefits its clients throughout North America. Combine this resource of brain power with the resources and financial backing of our parent company, ComcastSpectacor, and you have a company that can provide the right things at the right times. Frank E. Russo, Jr. A perfect example of Global Spectrum’s neverending quest to attract the very best that the industry has to offer is the cover story of this issue of The Globe. We proudly announce that Tom Mobley, a recognized convention industry leader, has joined our team as our Senior Vice President of Convention Centers. Why is this an advantage for us? Because he is a literal magnet for convention, tradeshow and exposition business, and because he has the reputation of high-level performance and results. CORPORATE OFFICE: 3601 South Broad Street Philadelphia, PA 19148 Phone 215.389.9530 OPERATIONS OFFICE: 780 94th Ave. North, Suite 107 St. Petersburg, FL 33782 Phone 727.456.1170 THE GLOBE Design: 3601 Creative Group Editorial: Abey Coker, Jennifer Kron, Ike Richman, Larry Rubin global-spectrum.com His background as the General Manager of the very successful Washington Convention Center and the massive McCormick Place Convention Complex, as well as convention centers in Denver, Baltimore and Jacksonville, makes him an “icon” in our industry. He has a great deal to offer our current convention center clients. We are confident that he will help attract many more convention centers to Global Spectrum’s family of managed facilities. I look forward to creating great new convention center concepts and plans with Tom as we respond to new management opportunities. Tom Mobley’s presence is a true reflection of the overall corporate culture of Global Spectrum and Comcast-Spectacor. We are committed to performance and exceeding our clients’ expectations. Our senior manage- 2 THE GLOBE – The World of Global Spectrum Key Performance Indicators (KPI) Part of the corporate support we provide to our clients – and that which Tom Mobley will help focus on for our convention centers – are Key Performance Indicators (KPI). This checklist of key items reflects the reality of what we are accomplishing for our clients. What important KPI criteria do we focus on? They include the following and more. . . . • Are we a valuable partner in helping our client fulfill the facility’s mission? • Are we achieving – or exceeding – budget and financial performance benchmarks? • Are we involved in the community in a positive and meaningful way? • Are our efforts positively impacting the economy? • Are we providing superior customer services? For example: “How You Doin’?” • Are hotel operators and other community stakeholders benefiting from our presence? • Are we protecting, maintaining and repairing your physical assets? • Have we helped put your community and facility “on-the-map” by booking a schedule of events that respond positively to the needs of your constituents? Industry Perspectives will now become a regular column in The Globe. I would love to hear from you with any suggestions on issues that should be addressed in this forum. c You can reach me at: Email:fr[email protected] Phone: 860.657.0634 CORPORATE NEWS (Continued from page 1) Mobley Joins Global Spectrum Mobley formerly was General Manager and CEO of the Washington Convention Center in Washington, DC, where for the past three years he managed all aspects of the stateof-the-art 725,000- sq. ft. convention center. Prior to Washington, he spent 11 years as General Manager of McCormick Place Convention Complex in Chicago, the largest exhibition facility in the Western Hemisphere. He was Director of the Division of Theaters and Arenas for Denver, CO, responsible for the Colorado Convention Center, Currigan Exhibition Hall, McNichols Arena, the Denver Coliseum, the Denver Performing Arts Complex and Red Rocks Amphitheater. He was also Executive Director of the Jacksonville (FL) Convention Complex and the Baltimore Convention Center. “Tom Mobley will be an instrumental part of our sales and new business development team as we continue to grow our convention center business,” said G.S. President Michel Sauers “He will work closely with Chief Operating Officer John Page in maximizing the operations of our existing convention center facilities, developing enhanced training programs for our staff and contributing additional support to attract additional events and shows to our convention centers.” Mobley’s name is synonymous with success in the convention industry as he serves as Chairman of the Board of the Convention Industry Council. He is also a Member of the Board of Directors of the Professional Convention Management Association Foundation and a former Chairman of the Board and Treasurer of Center for Exhibition Industry Research. He also is a member of the American Society of Association Executives, Exhibition Services Contractors Association, Exhibitor Appointed Contractors Association, International Association of Exposition Managers, Professional Convention Management Association and Tradeshow Exhibitors Association. c Comcast-Spectacor Creates New Partnership With Disson Skating NBC-TV to Air Skating Spectaculars from Six Global Spectrum Venues. Comcast-Spectacor, Global Spectrum’s parent company, has entered into a new partnership with Disson Skating to annually produce 10 two-hour original ice skating specials on NBC, with the ultimate goal of becoming the leading producers of televised figure skating shows throughout the United States and Steve Disson Canada. “Kristi Yamaguchi Friends and Family” at Colonial Center in Columbia, SC; and the “Hilton Skating and Gymnastics Spectacular ” at Rose Garden in Portland, OR. “Steve Disson is an expert at producing top-quality live figure skating entertainment. He has set the standard by uniquely packaging live musical performances with his ice skating spectaculars,” said ComcastSpectacor President and Chief Operating Officer Peter Luukko. “We are very excited to partner with Steve and we look forward to bringing these unique ice shows to entertain the television audience.” The Comcast-Spectacor/ Disson Skating Partnership will produce 10 two-hour original ice skating specials on the NBC television network beginning on Saturday, Oct. 28, 2006, through Sunday, Jan. 21, 2007. Global Spectrum facilities scheduled to showcase six of the 10 ice extravaganzas the new partnership will produce in 2006 are “Halloween on Ice” at MassMutual Center in Springfield, MA; “Fashion On Ice” at Sovereign Bank Arena in Trenton, NJ; “Country on Ice” at Wachovia Center in Philadelphia; “Latin on Ice” at BankUnited Center in Coral Gables, FL; Brian Boitano Nancy Kerrigan Kristi Yamaguchi Disson, a Philadelphia-area native, has become a significant force on the television skating scene, having created and produced more than 120 made-for-TV specials, adding eight more NBC specials to that list in 2005. c Global Spectrum President Mich Sauers (right) participated with panel of experts (l to r) Tom Regan, Chairman, USC Sport and Entertainment Management Department; Peter Smul, Executive VP and Chief Financial Officer of the Charlotte Bobcats; Steve Camp, President and CEO, Midlands Regional Convention Center Authority as part of Ninth International Conference on Sport and Entertainment Business. 3 ON THE MOVE AT GLOBAL Don Graham To Assistant GM At Wachovia Complex Don Graham has been promoted to Assistant General Manager of the Wachovia Complex in Philadelphia. He formerly was Director of Event Production at the Complex. In his new position, Graham oversees all aspects of event production, including booking and managing both the Wachovia Center and the Wachovia Spectrum, as well as working with the shows, production companies and artists, the networks and teams in making all necessary arrangements to perform or play at either Wachovia Center or Wachovia Spectrum. Additionally, Graham will work closely with the Event Don Graham Managers to train them and help them become future industry leaders for Global Spectrum. “Don is one of the most talented future leaders of this industry,” said Global Spectrum Senior Vice President and COO John Page. “He has an incredible work ethic and is a consummate professional in the way he has represents our company to the many visitors, performers, artists and teams that play at our facilities.” Graham joined the company as a Customer Service Representative in l997 after completing an internship in the Event Production Department. He attended Allentown College where he received a BS Degree in Sports Management in May of l997. He and his wife, Stacey, and their daughter, Chloe, reside in Villanova, PA. c Ryan McCarthy To Marketing Post At Kemper Arena In Kansas City Ryan McCarthy was promoted to Marketing Manager from Event Manager at Kemper Arena and the American Royal Center in Kansas City. “We are excited about Ryan’s promotion to the Marketing Department from Event Management. His knowledge and expertise of event management, Kemper Arena and the American Royal Center will make him an even 4 stronger addition to the department,” said GM Larry Hovick. McCarthy came to Kansas City from Memphis, TN, last year to become an Event Manager. Before making the move, he worked in Ryan McCarthy the events department at the Desoto Civic Center in Southaven, MS. McCarthy received his Bachelor of Science Degree in Sport Administration from the University of Tennessee at Chattanooga in 2001. c Dennis Shea Moves to Vice President, Premium Seating At Wachovia Complex Dennis Shea, a six-year employee, has been promoted to Vice President of Premium Seating for both the Wachovia Center and Wachovia Spectrum. Shea, who was most recently Senior Director of Ticket Sales for the 76ers since last March, began his career with Global Spectrum’s parent company, Comcast-Spectacor in l999 as a Corporate Sales Manager for the 76ers. After leading the 76ers sales team in total revenue for three seasons, he began selling premium seating, club boxes and luxury suites at the Wachovia Complex in 2003. “I’m sure Dennis will help us grow our premium seating sales business, as well as help us continue to set new standards and create trends within our club boxes and luxury suites,” said Global Spectrum COO John Dennis Shea Page. “Dennis is extremely talented in nurturing relationships and helping our clients maximize their investments at the Wachovia Center whether it be in a luxury suite or in a club box.” Shea will now be responsible for overseeing the selling, promoting and marketing of all 126 luxury suites, the 14 club box sections at the Wachovia Complex, as well as the membership sales and services for the private hospitality spaces at the arena, including Victors Club, Holt’s Cigar Club and Lexus Courtside Club. He will add responsibilities for similar space and amenities at all three of Comcast-Spectacor’s minor league baseball teams in Maryland. THE GLOBE – The World of Global Spectrum He received a BS degree in Speech Communication from the University of Maine at Orono in l984. He and his wife, Susan, have five daughters, Taylor, Brooke, Haley, Sadie and Camryn. c Chad Baransky Promoted To Marketing Manager At UCF Arena Chad Baransky has been named Marketing Manager of the University of Central Florida Arena in Orlando, FL. Baransky, who started with the company as an Intern in 2004, formerly was Marketing Coordinator at the Colonial Center on the campus of the University of South Carolina. Baransky will now be taking on the new challenge of marketing events to students and the general public in the Orlando area. c Chad Baransky Palm Beach’s Wendi Mason Promoted In Box Office The Palm Beach County Convention Center in West Palm Beach, FL, has promoted Wendi Mason to Box Office Manager. She formerly was an accounting clerk in the Convention Center’s Finance Department. “Wendi has done an outstanding job with the Finance Department, displaying her keen sense of organization and attention to detail. These traits are a few key components to ensuring success within a Box Office operation,” said Dave Anderson, Resident General Manager of the Convention Center. Prior to joining Global Spectrum, she worked in the box office at the Sound Advice Amphitheatre and the South Florida Fairgrounds, both in West Palm Beach. She will continue to assist the Finance Department with various duties. Wendi Mason Mason is the mother of four daughters, ages 18 to 24. c ON THE MOVE AT GLOBAL Nemeth Returns To East Coast As Wachovia Complex PR Director Eric Nemeth, who began his career at the Wachovia Complex in Philadelphia, returned to the East Coast as Public Relations Director for Comcast-Spectacor in Philadelphia after serving for the past year as Marketing Manager at the Rose Quarter in Portland, OR. “It’s great to have Eric back in Philadelphia,” said Ike Richman, Vice President of Public Relations. “His experience in public relations and marketing is a real bonus for our company and our events.” Nemeth started at Eric Nemeth the Wachovia Complex in 2000 for the first of two internships while he was a student in the University of Massachusetts’ Sport Management Program. After earning a BA degree from UMass in 2001, he took a fulltime position as PR Coordinator at the Wachovia Complex. He was transferred to the marketing department after a year of providing public relations for scores of events at the arenas. He was promoted to Marketing Manager at the Kemper Arena and American Royal Center in Kansas City when Global Spectrum assumed management of those facilities. Last January 1, Nemeth was promoted to Marketing Manager at the Rose Quarter. c Dawn Perrin To Richmond As Sales & Marketing Director Dawn Perrin is the new Director of Sales and Marketing at the Greater Richmond Convention Center. Dawn Perrin Dawn has over a decade of experience as a travel and hospitality industry sales specialist. She began her career as a management trainee at the Boca Raton Resort & Club in Boca Raton, FL. After receiving a B.A. in Hotel and Restaurant Manage-ment at Lynn University, she held various sales and management roles at the Double Tree Hotel in Palm Beach Gardens, FL. During that time, she spearheaded an effort to re-flag the Hotel for MeriStar Management Company. Dawn moved to Richmond in 2001 where she worked for Thayer Lodging Company at the Embassy Suites Hotel. During that time she served as the Assistant Director of Sales where she was instrumental in repositioning the hotel to an IACC approved Executive Meeting Center. Dawn used a mix of public relations, marketing and a proactive sales approach to educate the Richmond market. c Westveer Joins Mullins Center; Formerly At Budweiser Events Center J.R. Westveer J.R. Westveer, who had been the Operations Manager at the Global Spectrum-managed Budweiser Events Center at the Ranch in Loveland, CO, has been promoted to Director of Operations at the Mullins Center on the campus of UMass in Amherst. c David Black Moves To Richmond Center As Director Of Safety & Security David Black’s move to the Greater Richmond Convention Center necessitated that he cross the street from his old job and take up new residence at the convention center as Director of Safety and Security. Black, who spent numerous years as Director of Operations at the Richmond Coliseum, which is across the street from the Convention Center, recently went to Georgia where he oversaw the security upgrades at an equestrian center. With that completed, he is back in Richmond to help further the efforts of the security improvements being made at the Greater Richmond Convention Center. David’s law enforcement background began when he became a Police Officer in Texas. He stayed with the force until the early 80’s. His love for horses led him to start up an equestrian business that kept him busy for five years. After moving to Alabama to finish up his schooling, he accepted the challenge of starting up a bike patrol unit to secure the Birmingham-Jefferson Convention Complex. His dependability paid off when the Director of Security position was offered to him, thus beginning his career in Security Management. c Adam Leonard Now Marketing At Pueblo Convention Center Adam Leonard, who had been at the Pueblo, CO, Chamber of Commerce, has moved to the Global Spectrum-managed Pueblo Convention Center as Marketing Manager. “We are pleased to welcome Adam to our team in Pueblo,” said Convention Center General Manager Chris Walters. “I know his marketing experience at the Chamber of Adam Leonard Commerce and his familiarity with the community while he was at Colorado State University – Pueblo, give him important insights into the Pueblo market and what it takes to reach consumers in our area.” Leonard will be responsible for marketing the Convention Center to potential exhibitors, attractions and shows, as well as promoting, publicizing and selling all events to the residents of the Pueblo area. Leonard received a degree in Mass Communications from Colorado State University – Pueblo in May of 2004. c David Black THE GLOBE – The World of Global Spectrum 5 ON THE MOVE AT GLOBAL Rubino, Pastore Join Operations Department Dan Rubino, who brings extensive experience to Global S p e c t r u m ’s O p e r a t i o n s Department, joins Global Spectrum as Director of Projects. Dan is assisting Global Spectrum Vice President of Operations Michael Dan Rubino Ahearn with all FF&E procurement, as well as the company’s pre-opening and consulting projects at facilities throughout the country. Dan previously served as Director of Facility Development for Centerplate Management, and served as the Director of Operations at both the Bi-Lo Center in Greenville, SC, and the Arena at Harbor Yard in Bridgeport, CT. In another Operations Department personnel move, Gina Pastore has joined the staff as Ahearn’s Administrative Assistant. She previously worked for the Philadelphia Industrial Development Corporation. c Sheri Alderman Moves To Rose Quarter Marketing Sheri Alderman has been promoted to Senior Marketing Manager at the Rose Quarter in Portland, OR. She formerly had been Marketing Manager at the Wachovia Complex in Philadelphia. Prior to joining the Wachovia Complex, Alderman was Director of Marketing for the Clear Channel Entertainment-operated Verizon Wireless Amphitheatre in Charlotte, NC. Earlier, she had been Advertising Manager at the Greensboro Coliseum Complex in Greensboro, NC. She graduated in 2001 from Winthrop University, Rock Hill, SC, with a BS degree in Mathematics, with a concentration in Statistics. c Ed Maurer Heads Wachovia Complex Groups Sales Ed Maurer was promoted to Director of Group Sales for both the Wachovia Center and Wachovia Spectrum. Formerly, he was Assistant Director of Wachovia Complex Group Sales since July of 2004. Maurer joined Global Spectrum’s parent company, Comcast-Spectacor in 2001 as an Intern with the Bowie Baysox baseball club after graduating from the University of Tennessee with a B.S. in Psychology. He was later named Ticket Operations Account Executive for the Baysox, the Class AA affiliate of the Baltimore Orioles. In 2003, he was promoted to the Frederick Keys, a ComcastSpectacor subsidiary and Class A affiliate of the Orioles, as Assistant Director of Ticket Operations. He relocated to his most recent position at the Wachovia Complex in July of 2004. In his new position Maurer, a native of California, MD, will oversee all group-related ticket activity for events at the Wachovia Complex, including Philadelphia Flyers hockey, 76ers basketball, Phantoms hockey, Wings indoor lacrosse, all family shows and additionally scheduled events in the most active sports and entertainment complexes in the United States. c Ed Maurer WWE Tag Team Champions MNM (Joey Mercury, Johnny Nitro and Melina) get together with staff from Colonial Center and local UPN station after a busy day promoting WWE Smackdown at the arena. The Wiggles (kneeling at front right wearing USC football jerseys) join Colonial Center staff members at the Big Red Car promotion that was held in connection with their show. Staff members giving the Wiggles “thumbs up” are (from left) Curt Derrick, Box Office Manager; Bill Harpster, Marketing Coordinator; Monty Jones, Event Coordinator; Ryan Fitzgerald, Premium Services Coordinator; Andrea McGavin, Marketing Manager; Jennifer Kelly, Director of Sales and Marketing; Shannon Motley, Assistant Box Office Manager; Lauren Parker, Security and Safety Coordinator; and General Manager Tom Paquette. PEOPLE AND PLACES FROM COLONIAL TO WACHOVIA – Lexie CHEF VEGA ON TV – Overland Park Boone joins the Event Production Department as an Event Manager at the Wachovia Complex in Philadelphia. He formerly was in the Colonial Center’s Premium Services Department as a Coordinator and also served as an Lexie Boone Event Coordinator for the Columbia, SC, arena facility on the campus of the University of South Carolina. Convention Center’s Executive Chef Jesse Vega has been busy this year performing demonstrations for students in the Kansas City area. He also appeared on WDAF-TV FOX 4 and cooked a tasty treat for the on-air personalities. SUPPA HEADS PREMIUM SERVICES – Steve Suppa has been named Director of Premium Services at the Wachovia Complex. Formerly in the 76ers Customer Service Office, Steve is a 1992 graduate of Temple University. He also has worked for the Philadelphia Bulldogs and the Philadelphia Kixx. Steve and his wife, Tara, are expecting their first child next month. Steve Suppa PROMOTED IN PREMIUM SERVICES – Graig Selgrath has been named Assistant Director of Premium Services at the Wachovia Complex. Graig began in Premium Services as a Representative in 2002 and handled many of the department’s top clients. He graduated from Slippery Rock University with Bachelor and Master’s degrees in Sports Management. JORDAN IN NEW FINANCE POST – Global Spectrum Finance VP Ken Wadja has created the new post of Regional Facility Finance Manager to provide financial oversight for specified facilities in the field. Susan Page Jordan, who has accounting and business experience in the hotel and convention center industry, has been named to the new post. Jordan, who has a Master’s from Penn State, is a Certified Hospitality Accountant Executive. Graig Selgrath KERI MANOS TO 3601 – The 3601 Creative Group, the arm of Comcast-Spectacor responsible for creating so many outstanding graphic concepts, has named Keri Manos its Client Services Manager. Keri formerly was a Software Trainer and Account Executive at Comcast. INTERN HIRED AT FARGODOME – LeAnn Asche, a former marketing Intern at the FARGODOME, has been hired as the facility’s Group Sales Manager. LeAnn recently graduated from NDSU with a major in Business Administration with a marketing emphasis, and a minor in Mass Communication. Keri Manos BRENEMAN PROMOTED – The Overland Park Convention Center, Overland Park, KS, promoted Tracie Breneman from Event Services Coordinator to Sales Coordinator at the Overland Park Convention Center. Tracie Breneman GALLEN JOINS OVERLAND PARK - Lauren Gallen joins the Overland Park Convention Center Jesse Vega as Event Services Coordinator. BABY BOY PHILOSTIN – Palm Beach County Convention Center’s Johnny Philostin, Public Safety Personnel, became a father on Nov. 11 when his wife, Miriam Facon, gave birth to their first baby boy, Jomari Marcell Philostin. PALM BEACH ADDS THREE – The Palm Beach County Convention Center adds three new people to its staff. Dulce Angulo has joined as Event Manager. She formerly was an Exhibit Manager at the International Fine Art Exposition, one of the most prestigious Art and Antique shows in the U.S. The Security Department welcomes Christina Such as Christina Such Assistant Public Safety Manager. She formerly was the Security Dispatch Supervisor for the Indiana Convention Center. Global Spectrum also welcomes Jamal Johnson, who has become a part-time Security Agent. OUELLETTE TO WHITTEMORE – The Whittemore Center Arena in Durham, NH, welcomes Ken Ouellette as the new Marketing Manager. He had been the Marketing Director for Meadowbrook Arts Center, Gilford, NH, for the past year after graduating from Daniel Webster College, Nashua, NH, where he played basketball for four years and graduated with a degree in Sports Management and a minor in Marketing. STAFF CHANGES AT MULLINS CENTER –Sean Quinn was promoted to Box Office Manager. Sean is a 2004 graduate of the Sport Management program at UMass. He first began working in the box office as an Intern during the spring of 2004 and was hired as the Assistant Box Office Manager shortly after that. Replacing Sean as Assistant Box Office Manager is Charlene Corbeil. Charlene has been with the Mullins Center for a little over a year as the Administrative Assistant/ Finance Assistant. She graduated from Westfield State College in 2003. Last semester’s finance intern, Stephanie Vieira, has filled Charlene’s old position. New staff members are (from left) Charlene Stephanie graduated from Corbeil (Assistant Box Office Manager), Sean Quinn (Box Office Manager), Stephanie Vieira UMass this past spring with (Administrative Assistant). a degree in Sport Management. THE GLOBE – The World of Global Spectrum 7 PEOPLE AND PLACES UMASS ROWING TEAM HONORS BISHKO - The 10-time, A10 Champion UMass women’s rowing team recently honored the Mullins Center’s Alice V. Bishko at the UMass vs. B.C. hockey game last month. Alice, who has been an employee at the Mullins Center since it opened in 1993, is best known for her fun welcomes and loud cheering at all of the Minutemen’s Ice Hockey games. The women’s rowing team honored Alice by naming their new eight-oared shell after her. Shells are traditionally named for people who embody the spirit and dedication of the team, and there is no greater supporter of UMass Alice Bishko athletics than Alice! HARPSTER AT COLONIAL CENTER – Bill Harpster has joined the Colonial Center staff as Marketing Coordinator. A 2004 Sport Management graduate of the University of South Carolina, Harpster interned in the marketing department at the Sovereign Bank Arena in 2003. PATTERSON IN RICHMOND – The Greater Bill Harpster Richmond Convention Center welcomes Chris Patterson as Computer/Network Manager. While living in Los Angeles he had a 10-year tenure at Epson America, Inc., where he worked as a Senior Technician and Engineer for qualifying their computers and printers. Before leaving California, he made his mark by helping to start up two computer companies with a few partners that shared his technical vision. He also worked for the City of Chris Patterson Richmond. SIMMONS ENGAGED – Colonial Center Group Sales Manager Sarah Simmons recently got engaged to Brian Buscher. They are planning a wedding for next October. Sarah Simmons STEVI’S WED – Stevi Boskovitch, Marketing Manager at the Everett Events Center, was married to Ryan Weir on Jan. 7, 2006. Michael Cole FROM FIU TO BANKUNITED CENTER – Michael Cole is the most recent addition to the BankUnited Center’s full-time staff. After working in the Athletics department at Florida International University for three years, Cole made the switch to the BankUnited Center as Event Coordinator. Cole is responsible for coordinating all event logistics at the venue. PINES IN PUEBLO – Pines for Presents is an annual event put on by Goodwill Industries and held at the Pueblo Convention Center to help children in the Pueblo community. Now in its second year, it started out with 9 trees donated by the business community and raising approximately $3,000. This year the Pueblo community stepped it up and donated 25 Christmas trees and raised approximately $10,000. P.M.S. PARTY FOR PUEBLO WOMEN – Every month, the Pueblo Convention Center and General Manager Chris Walters host a P.M.S. Party. The initials stand for Purse, Martini, Shoes. According to Marketing Manager Adam Leonard the P.M.S. Party has become a huge success with businesswomen in the Pueblo community. It is designed to provide a location where businesswomen from throughout Pueblo can meet after work to socialize and network. “These women are the decision makers in Pueblo Convention Center General Manager Chris their organizations and Walters (second from right) joins group of influential we want them to keep Pueblo businesswomen at P.M.S. Party. the Pueblo Convention Center in the forefront of their minds when they’re planning for their next meeting or event,” Leonard said. Each month three different martinis are chosen, games are played and prizes are awarded. Since starting four months ago, attendance has grown to more than 50 attendees, sponsorship opportunities have been created and the retail community is very interest- Singer Keith Urban (second from right) meets with Sovereign Bank Arena staff members (from left) Mark Bendas (Event Manager), Ben Weiss (Senior Event Manager), Eric Cuthbertson (GM) and Laura Hillenius (Marketing Manager). ed. 8 Kemper Arena entered the “How You Do” BBQ Team in the 26th Annual American Royal Barbecue Championships. FACILITY NEWS Wachovia Center To Host 2011 NCAA Wrestling Championships The NCAA has selected the Wachovia Center in Philadelphia as the site of the 2011 Division I Wrestling Championships, it was announced by Air Force Academy Col. William Walker, Chair of the NCAA Wrestling Committee. It will be the first time the event will be held in Philadelphia. “We think the Wachovia Center is a great facility and we think it will be great for the fans,” said Tom Bold, of the NCAA Wrestling Committee. “Floor wise, the Wachovia Center is the biggest facility (which made a bid) for getting media down on the floor close to the action. We think the Pennsylvania area with its proximity to New York is a hotbed for wrestling.” The Philadelphia Local Organizing Committee consisted of Global Spectrum, the Metro Atlantic Athletic Conference, Rider University and the Philadelphia Sports Congress. The live theater performance, written by New Orleans native Tyler Perry, who also authored the motion picture “Diary of a Mad Black Woman,” racked up four sold-out performances during the play’s run at the Knight Center. “Perry has a very big following in South Florida and the attendance during the week certainly was proof of his popularity,” said Knight Center General Manager Bob Murray. “The theater configuration worked very well, a tribute to the flexibility of the Knight Center.” Al Wash, CEO of Teco Entertainment, said he hopes to bring the show back to Miami early next year. c Millionth Fan Milestone At Everett Events Center Little did Doug Horbelt realize when he came through the turnstile for an Everett Silvertips hockey game that he would be crowned as the millionth fan to attend an event at the Everett Events Center. “We’re extremely thrilled the NCAA has selected to bring the Wrestling Championships to the Wachovia Center in 2011,” said Global Spectrum COO John Page. “This was a total team effort between Comcast-Spectacor, the MAAC, the City of Philadelphia and the Philadelphia Sports Congress. We also want to thank the local wrestling community for all of their help in working with our team in our presentation. “The Wachovia Center is an incredible facility and we’ve hosted nearly every major event possible in our brief 10-year history. Bringing the NCAA Wrestling Championships will help us further solidify our reputation within the industry as being the top venue in the United States,” said Global Spectrum Chairman Peter Luukko. c James L. Knight Center Scores with “Madea Goes to Jail” The James L. Knight Center in Miami posted outstanding gross ticket sales of over $1 million for a week’s engagement of “Madea Goes to Jail.” The millionth fan milestone comes two years after the new facility opened on Oct. 1, 2003. During that time period, the arena has hosted 104 Silvertips games, 22 concerts, 11 family shows, 21 high school and college graduations, 11 Hawks indoor football games, two state volleyball tournaments, two motorcycle ice racing events and a classic car show. Prizes for Horbelt included Silvertips season tickets, vacation packages, gift certificates and a year’s free pass to the Comcast Community Ice Rink. c Matt Fischer, Joseph Boni Named To Posts at New Cardinals Stadium The staff of the spectacular Arizona Cardinals Stadium in Glendale, AZ, scheduled to open next summer, continues to grow with the addition of Matt Fischer as Director of Security and Joseph Boni as Director of Engineering. Fischer, who formerly coordinated security at the RCA Dome and at the Indiana Convention Center, both in Indianapolis, will be responsible for all security at the new stadium. He will be responsible for all security and guest relations and will act as the stadium’s tactical liaison for events such as Arizona Cardinals home games, the Tostitos Fiesta Bowl and Super Bowl XLII in 2008. Boni, who most recently was Director of Facility Services for Everett Events Center congratulates millionth fan Doug Horbelt. Horbelt and his family were showered with confetti as he entered the game. Radio personality Jeff “The Fish” Aaron and Lincoln, the Silvertips mascot, were the first to congratulate them. “Marking this event was very exciting and significant for our staff and Global Spectrum,” said General Manager Kim Bedier. “Now we look forward to celebrating the two-millionth visitor.” Matt Fischer Joseph Boni the Chicago Symphony Orchestra, will oversee the extensive engineering systems and direct the staff that will operate and maintain the stadium’s roll-out grass field and retractable roof, the first such combination for any stadium in the world. “Both Joe and Matt have excelled in their (Continued on page 10) THE GLOBE – The World of Global Spectrum 9 FACILITY NEWS (Continued from page 9) respective careers in facility management,” said Global Spectrum’s Peter C. Sullivan, General Manager, Cardinals Stadium.“I know Matt and Joe will make significant contributions to our Global Spectrum team in anticipation of an active and exciting schedule of events at one of the world’s most impressive stadiums.” Big New Event Idea: Touch-A-Truck Scores Big At Sovereign Bank Arena Boni received a B.S. degree in Organizational Management from Aurora University, Aurora, IL. He and his wife, Diane, have two daughters, Alexis and Giada, and son, Lucas. Fischer and his wife, Miranda, have a son, Daniel. c The same can be said about an easy to produce event that the Sovereign Bank Arena, upon the urging of Phil Miller, Executive Director of the Mercer County Improvement Authority (MCIA), set up in its parking lot for a weekend that produced lots of people (about 4,000), great good will and revenue for the building (sponsorships and advance tickets sales for upcoming family shows). 20-Story Westin Hotel To Rise Next To Palm Beach Convention Center There’s an old saying about the manufacturing impact of Trenton (NJ) that goes like this: “What Trenton Makes, the World Takes.” Children were invited to sit in the huge vehicles, beep horns and sound the sirens. Cuthbertson said the costs are minimal for set up, and tear down took less than 45 minutes. Sponsorships should cover all the costs. There is certainly the opportunity to be aggressive with sponsorship for this event. It can also generate a few dollars with non-traditional advertisers. c Premios Juventud Largest Event Ever At BankUnited Center’s “TV Studio” The 7,000-seat BankUnited Center on the campus of the University of Miami in Coral Gables, FL, was converted into a giant TV studio for the live broadcast of Univision television’s Premios Juventud Award Show to over 100 million viewers. “While the show itself went off without a hitch to millions of listeners throughout the Spanish speaking world, the real show began almost two weeks prior to the red light glowing on a television camera,” according to Patrick L. McGrew, BankUnited Center’s General Manager. “It was the biggest event we have ever done.” The Palm Beach County Convention Center received great news recently with the announcement that a 20-story, 400-room Westin Hotel will be constructed adjacent and connected to the Convention Center. CVB President and CEO Warren E. “Mac” McLaughlin and other local officials announced that the new hotel, which is being developed by contractor Ocean Properties, will be connected to the Convention Center by a bridge walk and would serve as “a true headquarters hotel” for the center’s events. Many people turned out to have their children sit behind the wheel of a large vehicle in the parking lot of Sovereign Bank Arena in Trenton, NJ. The free event was created in conjunction with the Mercer County Improvement Authority, Park Commission, Mercer County Department of Transportation and local law enforcement, fire department and utility companies. The state-of-the-art hotel will boast nearly 400 rooms and suites, along with a signature restaurant, fitness center, spa, pool and ballroom. McLaughlin said that Westin was a natural choice for the county. “Their strong tradition of service and style mirrors our own efforts to offer travelers the best experience, whether they come to Palm Beach County for business, pleasure or both.” “We think it’s a giant step forward for what we want to do for tourism and conventions throughout Palm Beach County,” said County Commission Chairman Tony Masilotti. c 10 The event is called Touch-ATruck. The premise is simple: big trucks draw little kids and their parents. General Manager Eric Cuthbertson said the building contacted companies, worked with the MCIA and local emergency services agencies to bring their biggest utility trucks, fire engines, police units, school buses, tractors, earth movers, ATV’s and the like to show off their equipment and enhance community relations. THE GLOBE – The World of Global Spectrum The centerpiece of this event was the 75-foot stage, which required over 1,000 man-hours to construct. It featured over 200 lighting fixtures, 53-tons of steel and 10,000-feet of electrical cable, which is enough to run around the entire length of the arena’s main concourse 10 times. In addition to the construction of the stage, the red carpet area in front of the building was another crucial element that Spectacular stage is readied for Univision telecast of Premios Juventud Award Show. FACILITY NEWS generated the majority of the publicity with filming and photography of all the celebrity arrivals. “The logistics required to execute an event like this, including constructing four 30-foot outdoor tents, reassigning parking accommodations and coordinating police security along with international media coverage, is overwhelming”, said Heidi Palmer, the venue’s Director of Marketing. It became even more so with Hurricane Rita to contend with just two days before the event, but everything went ahead as scheduled with no major setbacks. c Everett Events Center Welcomes Mr. & Mrs. Claus The Everett Events Center marketing and sales department cuddled up with Santa and Mrs. Claus at the 20th Anniversary Festival of Trees held at the facility’s Conference Center. Events include a Silent Auction, Community Open House, Champagne Reception Gala Dinner and Auction and the Teddy Bear Breakfast. The week long annual celebration is an Everett community tradition and holiday showcase for the area’s business, civic and medical leaders. All proceeds from the event benefit the Providence Children’s Center, the second largest neuromuscular diagnostic and treatment center in the state. c Broadway Productions Light Up FARGODOME Stage Global Spectrum Donates $5,000 To Scholarship Fund When most people think of the FARGODOME, they usually think about North Dakota State University football games, country and rock concerts, the circus and much, much more. But the one thing they might not have thought about until recently is the Broadway Series in the Gate City Bank Theatre at the FARGODOME. Global Spectrum and Aramark donated $5,000 to the Johnson County Community College scholarship fund. The scholarship provides $5,000 each year for area students enrolled in Johnson County Community College’s Hospitality Management program. Kelvin D. Moore, General Manager of the Overland Park Convention Center, said, “It is Hospitality Management programs such as this that will provide tomorrow’s industry leaders. This is a terrific opportunity to support one of our local institutions in that effort and to continue our involvement within the community.” c Everett Event Center staff visits with Santa and Mrs. Claus during Festival of Trees. Presenting their shopping lists are (front row, from left) Adam Gesacion (Director of Sales), Tammi Bryant (Director of Marketing) and Stevi Boskovich (Marketing Coordinator), and (rear, from left) Raine Hoffman (Premium Services Coordinator), Matt Martin (Corporate Sales Manager) and Casey Price (Group Sales Coordinator). This year has been the most successful year since it began in 2003. This year’s line-up includes Cats, Cirque Dreams, 42nd Street, The Will Rogers Follies and David Copperfield: An Intimate Evening of Grand Illusion. Season subscription holders have more than doubled from last year’s (Continued on page 12) Ryan Richardson, cast member of Cats, paints a PURRfect face on a little girl before the performance of the hit Broadway show at the FARGODOME. Kelvin Moore (left), General Manager at the Overland Park Convention Center, presents scholarship contribution from Global Spectrum to Joe Sopcich (center), Director of Johnson County Community College Foundation, as Aramark’s Ken Goldbach, Director of Food & Beverage at the Overland Park Convention Center, looks on. THE GLOBE – The World of Global Spectrum 11 FACILITY NEWS (Continued from page 11) numbers to 720 for the season and an almost sold out show for Cats. Rob Sobolik, General Manager of the FARGODOME said, “The Broadway Series at the Gate City Bank Theatre continues to pick up momentum as we progress through another season of shows. We are looking forward to carrying this momentum into the 2006-2007 season and are already working on some great shows for next year.” c Kelvin Moore Selected To Board Of Big Brothers Big Sisters Kelvin Moore, General Manager of the Overland Park Convention Center, was selected as one of 25 Board Members for Big Brothers Big Sisters of Greater Kansas City. His selection reflects his volunteer efforts during the past five years to help at risk youth. From the time Moore was a kid, the value of giving back to the community and helping those in need has been instilled into him. “It is important to me to do all that I can Kelvin Moore to positively impact the lives of kids who find themselves at a cross-roads between doing the right thing and doing the wrong thing,” said Moore. “I want to help them do the right thing.” Moore’s current position provides him with a platform to get involved at an executive level, while still being able to volunteer at the grassroots level. “By being on the board, I am able to be involved in executive level discussions and affect the direction of the local chapter. Additionally, I am provided with opportunities to speak to kids groups through Big Brothers Big Sisters and other local youth-oriented organizations,” said Moore. “That is very satisfying.” c Students Get On-Site Education At Overland Park Convention Center remain active in the community and to begin to cultivate the minds of eager young men and women. The students and teachers really appreciate our participation, and we enjoy every minute of it,” said Moore. c E M P L O Y E E P R O F I L E Dianna Beatty, Jessica Lemos: Kemper Arena Global Spectrum employees Dianna Beatty and Jessica Lemos give real meaning to the fact that the staff at Kemper Arena is truly a family. Working together toward a shared vision of customer service are the mother-daughter team of Dianna Beatty, Guest Services, and Jessica Lemos, Administration Assistant. Employees at the Overland Park Convention Center showed visiting high school students from Shawnee Mission West and college students from Central Missouri State University what it takes to run a successful convention center. At both sessions, OPCC General Manager Kelvin Moore; Kurt Brown, Director of Sales and Marketing; and representatives from Events, Operations, Food & Beverage and Marketing departments, showcased the facility and the employees. After learning about how the center functions, students took a tour of the building to experience first-hand a typical day. This family works together to achieve one goal: to provide customers with the best “How You Doin’?” experience possible. “Hosting student groups such as these is the perfect opportunity for Global Spectrum to “I was very excited to have my mother work with me! I arranged for her to have an inter- Dianna Beatty (left) and Jessica Lemos Prior to his sold-out concert at the Ted Constant Convocation Center on the campus of Old Dominion University in Norfolk, VA, country singing star Keith Urban thanks building staff members for making his concert a success. The group includes (from left) Urban; Ted Mankin, Cellar Door; Stacey Pinholster, Director of Marketing Convocation Center; and Douglas Higgons, General Manager. After four days rehearsing their national tour at the Rose Garden in Portland, Brad Paisley, Sara Evans and Sugarland celebrate opening night of Gain presents CMT on Tour with Global Spectrum staffers. Celebrating are (from left) Bill Simmons (Brad Paisley’s Manager), Brad Paisley, Kristian Bush of Sugarland, Sara Evans, Jennifer Nettles of Sugarland, Global Spectrum’s Eric Blankenship (Director of Marketing at Rose Quarter), Kristen Hall of Sugarland, Mike Munter (Assistant GM), Karey Clarke (Assistant Director of Ticket Operations), Howard Zuckerman (Director of Event Sales and Management) and Mike Scanlon (GM). 12 THE GLOBE – The World of Global Spectrum FACILITY NEWS view for the position, but her positive attitude and outgoing personality got her the job,” says Jessica. Both Dianna and Jessica have very hectic schedules; working together at Kemper Arena has improved their communication and increased their time together. Jessica is a full-time college student in addition to her full-time position with Global Spectrum. Dianna’s spare time is spent taking care of her 13-year-old daughter, Monica, and elderly father, Charles. c Rose Quarter Staff Takes Top Venues Today Award (Continued from page 1) A story in a recent issue of the The Columbian, a daily newspaper in Vancouver, WA, near Seattle, made a comparison of local entertainment venues in their area and found Global Spectrum’s management of the Rose Garden to be outstanding and effective. General Manager Mike Scanlon and his staff were credited with creating a “rebirth” of the building since Global Spectrum assumed management just one year ago. The following is from the story: E M P L O Y E E P R O F I L E Ken Gillespie: Overland Park Convention Center Ken Gillespie, Director of Events at the Overland Park Convention Center, along with 5,000 other bikers participated in the March of Dimes “Bikers for Babies” campaign this year. Gillespie collected donations from OPCC employees, who raised more than $600 to help save the lives of babies. The 200-mile ride touches close to home for Gillespie, who participates in the event every year, because he lost a daughter, who was born prematurely 25 years ago. He supports the March of Dimes campaign because he knows the money raised goes to a great Ken Gillespie cause. “The slogan for this year’s ride said it all: ‘What if the hardest day of your life was your first?’” Gillespie owns a red and silver Harley Davidson Heritage Classic and has been riding on some type of two-wheeled vehicle for nearly 40 years. Gillespie thinks bikes are “the only means of transportation” as he only garaged his bike for one month last year during a bad ice storm. Global Spectrum Gets Credit e Garden For “Rebirth” of Ros end of the day, we did a “At the the imporGlobal Spectrum boosted show,” he said. “It’s very ry to gs erin off r’s arte eve on ts Rose Qu ligh the e hav tant to nearly 50 shows this year, 4, night. The more events you 200 in n tha re mo 20 d y roughl have, the more options (an s rs, nso spo r including some of the world’g (fo e value) you hav s).” top tours, such as The Rollin dor ven s, der hol te sui Stones, Paul McCartney and par There are other benefits as well. com t tha in ing tell st Mo . U2 ps of He said the full schedule kee ison, though, is the range me t-ti par stly mo s ue’ se ven Ro the artists that played in the working. “The more we Quarter during the amphithe es staff p our lights on, the easilud kee inc t can ater’s season, a list tha nlon ce er it is to retain them,” Sca m Kenny Chesney, Beck, Bru p the kee can we “If s. lain nd, mo exp Springsteen, Neil Dia g, then we’re not having Santana, Audioslave, Green rs workin money on hiring and nd hte spe Fig to Foo Day, Sheryl Crow, training.” and Jimmy Buffett. st er nag ma l Scanlon said one of the mo era gen n, nlo Mike Sca bal Glo s nge cha bal nt Glo orta imp said r, of the Rose Quarte to Spectrum made when taking Spectrum’s philosophy is pos as y over the Rose Quarter in bus keep its venues as rson e January was to hire a six-pe sible as a way to perpetuat ting rke ma and relations nmore business and keep spo t- public at led to an increase in por Th f. sup staf er oth and s dor ven sors, suplocal exposure to potential ers engaged. neccon ter bet as ll we as ters por mple, In late November, for exa to tions regionally and nationally d el no outside promoters wante to promoters and record lab a ssin Me e De deal with the Jo executives. m concert, so Global Spectru its on “I think we’ve made the rela cut d tlan Por brought it to to us ws allo t tha e ... ps littl a shi de tion own. The company ma s, but better deals,” he said. “It’s all bit of money on ticket sale being in the market every ugh it also gained revenue thro a about knowing the people and day and parking fees, concessions s. that you are working with.” share of merchandise sale (Continued on page 14) THE GLOBE – The World of Global Spectrum 13 FACILITY NEWS Gillespie says his favorite thing about riding is “the feel of freedom when I’m out on the road and away from every day distractions.” c facility a highly-utilized source of pride for everyone living in the Clovis area. We feel strongly that it will have a significant economic impact on the city.” Supervisor, Jim is also beginning to take on of group sales responsibilities in the box office.” c Global Spectrum Adds New Clovis Convention Center The Convention Center, located on the eastern end of the city, features an 11,000sq. ft. ballroom and two meeting rooms of 1,750-sq. ft. and 1,550-sq. ft. The facility is designed to host numerous functions, including exhibitions and trade shows, meetings and conventions, as well as special events, dinners and social gatherings. John Labatt Centre Staff Competes In Amazing Race (Continued from page 13) Neil McMullin Named Facility’s General Manager Global Spectrum has been selected by the Clovis (New Mexico) City Commission to manage the new $6million, 30,000-sq. ft. Clovis Convention Center. Global Spectrum is responsible for booking and scheduling events, marketing the faciliClovis GM Neil McMullin ty, as well as working closely with the City of Clovis and the Clovis Chamber of Commerce to bring visitors to the city located on the high plains of eastern New Mexico. Neil McMullin has been named the new facility’s first General Manager. McMullin, formerly General Manager of the Ikon Center in Cheyenne, WY, since 2003, has made the move south to New Mexico to lead Global Spectrum’s management team in Clovis as the building heads toward a May opening. “Global Spectrum is very experienced in facility management, planning, policy formation and operating similar facilities,” Clovis Mayor David Lansford said, “I think (Global Spectrum’s expertise) will pay huge dividends for us as we prepare for a beautiful new facility.” Clovis, with a population of some 33,000 people, has an economy based on ranching, the dairy industry and the railroad. Also contributing to the community’s economy is Cannon Air Force Base, home of the F-16. c E M P L O Y E E P R O F I L E Jim Mercier: Colisée Jim Mercier, Box Office Supervisor at the Colisée in Lewiston, ME, began his career at the building, known then as the Central Maine Civic Center, in 2003, the inaugural year of the MAINEiacs in the Quebec Major Junior Hockey League. His first job was as a ticket seller, working in the old ticket booth office before Jim Mercier the facility was renovated and later changed to the Colisée. In Jim’s second year, after working in a construction trailer during renovation of the facility, he was promoted to Ticket Supervisor as well as Pro Shop Manager during the holidays. “I am very excited to be a part of the Clovis community and to utilize Global Spectrum’s resources to bring a wide range of events to the Civic Center,” McMullin said. Beginning with Jim’s second winter, he truly showed his willingness to pitch in by performing any duty asked, including snow removal, salting the outside walks, landscaping, maintenance, cleaning and painting. “We look forward to working closely with the Clovis City Commission and Mayor Lansford on the new Convention Center,” said Global Spectrum President Michel Sauers. “We will utilize many of our experienced staff and several of our other facilities to make the new “There’s no job too big or too small for Jim Mercier,” said Colisée General Manager Jeff Schumacher. “He currently has taken on the role of VIP host, managing all of the Club Seat accounts, including putting the sales hat on when needed. In addition to his job as Ticket 14 THE GLOBE – The World of Global Spectrum The employees at the John Labatt Centre participated in Canada’s Healthy Workplace Week by organizing an Amazing Race for Health. There were eight teams and each team had to complete five tasks. After each task was completed, the team was given a playing card. The tasks included, three minutes on a treadmill at Goodlife Fitness Club, answering trivia questions in a hotel room at the Delta Armories, Yoga at The Village, taking the stairs at RBC and stocking shelves at the Labatt Retail Store. The first team to finish the race was 3 men & a Babe (Hector Morrison, Dave White, Rich Trella and Crystal Ferguson), they each won a pedometer. The winning Poker Hand went to Team Fun Bus (Lynzi Michal, Chris Connolly and Alain Lecompte) they each won a $25 gift certificate to Michael’s on the Thames. Fun was had by all participants and couldn’t have gone as well with out their support. The planning committee behind this event consisted of Allison Van Horn, Lynzi Michal, Judy Sullivan, Hector Morrison, Jennifer Duncan and Deborah Kime. c LumberJax Set for First LAX Season At Rose Garden A great promotion and marketing campaign prompted 10,509 fans to come to the Rose Garden for the first exhibition scrimmage of the National Lacrosse League’s Portland LumberJax, Portland’s newest professional team. The team opened its regular season on Jan. 13. The outstanding marketing effort included the distribution of 100,000 free tickets throughout the city, including a creative grassroots strategy that issued 3,000 bogus parking tickets to the windshields of autos parked throughout the city. The tickets were identical to Portland parking tickets, but two scrimmage vouchers were inside the FACILITY NEWS envelope instead of a hefty fine. At the game, 8,000, $1 hot dogs were sold and free parking was offered, as the team gave fans a nail-biting finish in overtime, 16-15. Bogus parking ticket used to promote LumberJax scrimmage. The Jax have already sold 1,000 season tickets, and sales continue to increase steadily since the exhibition scrimmage. Radio station KCMD 970 AM is broadcasting all eight home games. The first home contest against Colorado is Jan. 21. c their total to 266 events: 169 meetings, 10 special events, eight tradeshows, 56 banquets, 18 consumer shows and five conventions. Ticketmaster to New Era Tickets during that time. “We’re very excited that for the first time since opening we are in the black, generating net income in October,” said General Manager Shura Lindgren. “It was a great feeling to make money and we’re looking forward to doing it many more times in the future.” “It could have been a very difficult event, but through e v e r y o n e ’s cooperation and a great show by Willie Nelson, everything went smoothly,” said General Manager Jim Wynkoop. With actual events running ahead of the feasibility study prepared in advance of the building’s opening, Lindgren said the first year numbers should be substantially above those predicted. The new lounge provides customers with a place to gather and relax with a beverage before the show and during intermission. It attracted a decent amount of people and was definitely an additional bright spot at the concert. The building is looking for a sponsor to put their name on the lounge. c “I want to thank our hospitality partners at the Convention and Visitors Bureau and the staff at the Convention Center for their hard work and determination to make this year a banner year for St. Charles,” Lindgren said. c St. Charles Convention Willie Nelson’s Grand Center On Pace for Banner Return To Whittemore Inaugural Year Center Arena The staff at the St. Charles Convention Center is feeling great these days about the early success of the building. If the current trends continue, the original projection for 119 events at the Convention Center this year easily will be exceeded and more than doubled to 266. After a delay of 14 months, Willie Nelson returned to the Whittemore Center Arena for one of his blockbuster shows. The appearance of a star performer also gave the building an opportunity to unveil their new Whittemore VIP Lounge. Since opening this past April, the first eight months of the year produced 232 events, 152 of which were meetings, nine special events, eight tradeshows, 42 banquets, 16 consumer shows and five conventions. On the books were another 34 events in December to bring Nelson performed in front of almost 4,000 people and pleased everyone who had held on to their tickets for the past 14 months. The show was not only postponed twice, but the ticketing system changed from 31 Non-Football Events Booked At New Arizona Cardinals Stadium With about eight months left until opening, Global Spectrum recently announced that 31 non-football events are currently on the books for the state-of-the-art, 63,000-seat stadium in Glendale, AZ, near Phoenix. The newly scheduled events illustrate the versatility of the spectacular, multi-purpose stadium and the creativity of the Global Spectrum booking staff. (Continued on page 16) Field tray in “outboard” position at Cardinals Stadium. Singer Lorrie Morgan took time out of her schedule to meet with staff at St. Charles Convention Center. Front row (from left) Director of Events Aubrey Moore, GM Shura Lindgren, Lorrie Morgan, Marketing Manager Justin Markle and Facility Maintenance Manager Gloria Koch. In back are (from left) Director of Operations Larry Mitchell, Director of Food and Beverage Milan Monjencich, Global Spectrum’s Director of Contracted Services John LaChance and Technical Manager Neil Sandage. THE GLOBE – The World of Global Spectrum 15 FACILITY NEWS (Continued from page 15) Cardinals Stadium The stadium will host the International Sportsmen’s Expositions (2007-2009); Advanstar’s Off Road Expo (2007-2009); Home Show Extravaganza (2007-2009); World of Wheels Custom Car Show (20072009); Oasis Gift Shows (semi-annual 20072011); Arizona Facility Management Show (2006-2008); SYSCO Food Show (2007-2009); and the Monster Truck Thunder Drags (20062008). The events represent approximately 75 event days, with estimated attendance of a half-million people. currently under construction outside of the facility and will roll into the stadium on 13 rail tracks and 562 wheels, 76 of which are powered by one-horsepower motors. “We are thrilled that Global Spectrum has been able to so quickly demonstrate the multi-use potential of the stadium. This was of great importance to the people who voted to support the stadium and the growing event schedule continues to fulfill that promise,” said Ted Ferris, President/CEO, Arizona Sports and Tourism Authority. “The response to the stadium from event producers, promoters, and presenters throughout the industry has been phenomenal,” added Eric Jones, Assistant General Manager of Cardinals Stadium. “Our first wave of secured business truly reflects the flexibility and versatility of this one-of-a-kind facility.” These initial non-football events, scheduled for three consecutive years or more, will bring over 6,500 exhibiting companies to the west valley and generate over 27,000 hotel room nights. c Work continues inside Cardinals Stadium. “Global Spectrum was hired by the Arizona Sports and Tourism Authority to manage the stadium and program non-football events and non-traditional stadium shows. We feel our schedule thus far has laid the foundation for attaining that goal, while providing the public a wide range of event options,” said Peter C. Sullivan, Global Spectrum’s General Manager at Cardinals Stadium. “As construction continues, we will continue to schedule additional events and attractions, adding to our already incredible inaugural season which includes Arizona Cardinals home games, the Tostitos Fiesta Bowl, and the BCS National Championship game.” The feature most responsible for the stadium’s multi-use capability is the rollout field. With the field outside in the “outboard” position, the stadium becomes one of the most distinctive and versatile exhibit spaces in the country featuring approximately 160,000-sq. ft. of column-free exhibit space. The amount of contiguous space, along with direct floor access and the latest in amenities, make Cardinals Stadium appealing to a multitude of public & private events. The “field tray” is 16 fortunate to have partnered with Global Spectrum in this initiative,” said Karin Hanwell, Director of Community Relations at A-Channel. All proceeds from the Chairs for Charity initiative went to the Children’s Health Foundation to be used in areas of research, equipment and patient services for children in Western Ontario. c John Labatt Centre Creates Chairs For Charity The John Labatt Centre and AChannel created a unique fundraiser for the Children’s Health Foundation that had famous celebrities signing their autographs on two director’s chairs. Dave Harris, Labatt Centre’s Director of Marketing, explained that two director’s chairs have been autographed by stars and dignitaries performing at London’s John Labatt Centre since last September. Some of the celebrities that have contributed to Chairs for Charity are: • President Bill Clinton • Pearl Jam • Backstreet Boys • Billy Idol • Robert Plant • Jann Arden • Judas Priest • Blue Rodeo • Audioslave “Rarely would one be able to get this diverse mix of celebrities’ participation, we’re really THE GLOBE – The World of Global Spectrum Pair of autographed chairs. Historic Broadcast from JLK Airs Willy Chirino Gala Cuban born singer-musician Willy Chirino’s 35th anniversary celebration was held at the James L. Knight Center in Miami and transmitted live to Cuba and Venezuela. It marked the first time in history that a live concert was transmitted simultaneously via radio, television and the Internet to Cuba and Venezuela. Radio Marti and TV Marti were used to send the signal to Cuba and Venevision to Venezuela. The three-hour, sold-out show featured Chirino playing songs he had made famous throughout his career, as well as many of his favorite pieces. Adding to the celebration were appearances by Cuban music masters Arturo Sandoval, Cachao, Nestor Torres, who joined Chirino on stage to the delight of the entire audience. c Willy Chirino performs at Knight Center. FACILITY NEWS E M P L O Y E E Principal River’s Edge A Gourmet Hit At Wells Fargo Wells Fargo Arena Gets Recognition As Hot New Venue The Wells Fargo Arena’s newly opened restaurant, Principal River’s Edge, on the suite level has been a big hit with arena guests looking for a convenient, quality place to eat before an event. The Wells Fargo Arena in Des Moines, IA, has been nominated by Pollstar magazine as Best New Major Concert Venue of the Year. P R O F I L E Alejandro (Alex) Aguilar: BankUnited Center The new venue is nominated against the 20,000-seat Charlotte Bobcat Arena in Charlotte, NC, the 18,000-seat Qwest Center in Omaha, the 2,100-seat Nokia Theatre Times Square in New York and Charter One Pavilion in Northerly Island (Chicago). “Excited is the first word that comes to mind,” said Angela Connolly, Polk County Board of Supervisors, the owners of the Iowa Events Center. “Global Spectrum has done an outstanding job of making Wells Fargo Arena a touring destination. Everyone here has worked hard to create a truly outstanding concert Fans enjoy dinner in the picturesque Principal River’s Edge venue and to bring a wide range of Restaurant before the first Iowa Stars hockey game at the Wells Fargo Arena. artists, from Green Day to Paul McCartney, Bon Jovi to George Strait, The upscale fine dining restaurant, which is Rascal Flatts to Tom Petty, Mannheim operated by Ovations Food Services, is open Steamroller, Alison Krauss and Steven Curtis during Wells Fargo Arena events and is avail- Chapman, Andre’ Rieu to American Idol. But able to rent for special occasions. The beauti- our greatest thanks goes to our fans who ful 180-seat restaurant and accompanying have flocked to Des Moines to experience bar has a menu featuring almond these great live performances.” c crusted walleye and NY strip steak, halfpound “Star Burgers,” Buffalo wings, and many other mouth-watering and delicious platters. Alejandro “Alex” Aguilar is literally a Jack-ofall-trades who continues to beat the odds. In an effort to escape the Communist oppression of Cuba in 1991, Alex handcrafted a 6-ft. boat and rowed to the United States with four other Cubans. Just 10-years later, he started working for Global Spectrum at the BankUnited Center on Oct. 20, 2002, before the facility officially opened. Alex Aguilar As Chief Engineer, his primary responsibilities involve overseeing the operations, maintenance and repairs of all mechanical equipment in the BankUnited Center. He also develops and institutes standard operating procedures and recording systems while continuing to make regular inspections of all machinery under his supervision. During the three-plus years that Alex has been with the facility, his skills as an engineer, electrician and master carpenter have saved the facility thousands of dollars. Alex singlehandedly built from scratch the throne that the Dalai Lama used during his visit. He frequently performs the roles of two (Continued on page 18) “This is by far the most beautiful restaurant I’ve seen in any arena in the country,” said Bernie Bilenki, Ovation’s General Manager at the Iowa Events Center. The décor, which alludes to the scenic river banks of Des Moines with images of pussy willows and river rock, and the amazing views of downtown, make the River’s Edge a one-of-akind dining experience. “We’ve seen an incredible increase in business during hockey games throughout the season as fans have become acclimated to visiting the restaurant for a pre-game dinner or a drink during intermission,” said Bilenki. “And it’s not possible to do any better than we have for concerts as every table has been filled with advanced reservations.” c Celebrating the opening of the Global Spectrum-managed MassMutual Center in Springfield, MA, are (from left) Global Spectrum President Michel Sauers; Pat Montgomery, General Manager of the MassMutual Center; James E. Rooney, Executive Director of the Massachusetts Convention Center Authority; Springfield Mayor Charles Ryan; Massachusetts Gov. Mitt Romney; Global Spectrum COO John Page; Global Spectrum Vice President of Sales Todd Glickman; and Robert LeBarron, General Manager of the Global Spectrum-managed Mullins Center on the campus of the University of Massachusetts at Amherst. THE GLOBE – The World of Global Spectrum 17 FACILITY NEWS (Continued from page 17) Aguilar individuals on any given event day and always maintains a positive attitude. BankUnited Center GM Pat McGrew said, “Alex is one of the most gifted and multitalented employees that I have had the pleasure of working with these past few years. He is an integral part of the success of Global Spectrum at the BankUnited Center.” c Annual Open House A Plus For Pueblo Customers The Pueblo Convention Center hosted its annual Open House to show 300 of its clientele the flexibility that the Convention Center has to offer. UM Convocation Center Renamed BankUnited Center The University of Miami (UM) and BankUnited entered into a 10-year agreement in November to rename the UM Convocation Center to BankUnited Center. Under the terms of the agreement, BankUnited will be the official bank of the 7,000-seat, $48million, multi-purpose facility that is home to the university’s men’s and women’s basketball teams and host to various events of local and national importance. Efforts are underway to transition the BankUnited name and logo to interior and exterior signage. The comprehensive agreement also includes on-site ATMs, alumni and student marketing opportunities, collateral materials, Web components. promotions and other “Today the university is not only partnering with a fine South Florida company but also with a wonderful UM family,” said the University of Miami’s Mel Tenen. “The BankUnited Center will continue to welcome top-notch events and be a place for the community to enjoy.” Situated on the University of Miami campus in Coral Gables, FL, the Center hosted the 2004 U.S. Presidential Debate, the Dalai Lama, Univision Premios Juventud and sold-out concerts, including Coldplay and Kanye West. Alfred R. Camner, BankUnited’s Chairman and Chief Executive Officer and an alumnus of the University’s law school, added, “This is a wonderful partnership. Our financial support will enable UM to continue to offer outstanding educational opportunities to talented young people. We recruit from UM’s pool of alumni and recent graduates, so this arrangement has sentimental significance for many of our bankers. We’re pleased to do our part to make South Florida a better place to work and live.” c Enjoying Pueblo Convention Center Open House are (from left) Jennifer Dunker, HR Director; Jeanne Santillanez, Director of Sales; Anthony Garnica, University of Phoenix; Kelley Lujan, Administrative Assistant; and Lori Newsom, Sales. “We find that this type of one-on-one interaction between our staff and customers is an important way to solidify relationships and enhance trust and professionalism with current and future clients and event planners,” said General Manager Chris Walters. Features and services of the Pueblo Convention Center were showcased, including audio/video systems, chocolate fountains and ice sculptures. The food and beverage department also showed their diversity by showcasing many different items from their delectable menu. c 18 THE GLOBE – The World of Global Spectrum Kansas Citians gathered for a classic cattle drive through the streets of Kansas City to kick off the 2005 American Royal. Spectators held on to their hats while (l to r) Kemper Arena and American Royal Center GM Larry Hovick, Bryan Beaver and American Royal’s George Guastello brought home the BEEF. At Kanye West concert at Liacouras Center are (from left) Marketing Director Brian Cunningham, Kanye West and promoter Jeff Sharpe. Front Row Marketing Services Makes Deal With Comcast, MBNA For Sponsorship Of Bon Jovi Concert Tour Company Selling World Tour Sponsorships L ast spring Front Row was hired by Bon Jovi Management to market and sell corporate sponsorships to the ‘Have a Nice Tour’. Led by Adrian Staiti, Vice President of Project Management and Sr. Director of Ad Sales for Comcast-Spectacor, and Joe Croce, Sr. Vice President of Sales for Comcast-Spectacor, the goal was to help Bon Jovi cover some of the hard costs associated with a 75 city World Tour that spans 10 months. The process included identifying companies that target music as a sponsorship medium and share a similar demographic audience as the Band. After numerous presentations, Comcast and MBNA Credit Cards agreed to partner with Bon Jovi to create unique sponsorships for the Have a Nice Day tour. The Comcast deal is very intricate and is based on providing Comcast with content for it’s services (On Demand and Comcast.net). It has many of the standard elements of a sponsorship deal, but the key element is a “behind the scenes” video footage and concert clips for the purpose of creating video on demand television segments that will air on the Bon Jovi video on demand channel Essentially, this is a “diary” of the experiences of the band as they tour the world that will be directly beamed into Comcast customers’ homes both online and on television. MBNA, on the other hand, signed-on to be the exclusive affinity credit card of the band and have produced a Bon Jovi card that can be purchased at tour stops and on-line. “Together Bon Jovi and Comcast are delivering a unique and exclusive behind-the-scenes look at the band on the road that our customers can experience online and on television,” said Comcast Senior Vice President of Marketing Dave Watson. “This music sponsorship is the first of its kind for Comcast and we’re are happy to be partnering with a great band and committed partner in Bon Jovi.” So far, two months into the tour, both sponsors are thrilled with the relationship and the access the band has granted them. These two deals, along with Sprint (which is the title sponsor of the tour) amount to record setting numbers for tour sponsorships. The relationship with Bon Jovi (specifically with Jon Bon Jovi) started with his football team, the Philadelphia Soul. The team is entering it’s third season at the Wachovia Center and leads the Arena Football League in attendance and sponsorship revenue. The success (and trust) generated with the Soul allowed Front Row to forge a close relationship with Jon, his manager Paul Korzilius, and his agent Rob Light. Therefore, when the tour was initially being planned Adrian and Front Row were called to service. The unnoticed upside to these deals, however, is our ability to gain additional trust with the booking agent and the Band in order to route through our buildings. Scheduled for the Bon Jovi tour are the following Global Spectrum facilities: Wells Fargo Arena, Wachovia Center (two nights) and Rose Garden. Jon Bon Jovi (second from right) joins (l to r) Front Row Marketing Services Vice President Adrian Staiti, Comcast Cable Executive Vice President of Operations Dave Watson, Comcast-Spectacor President Peter Luukko and (back row) Global Spectrum Chief Operating Officer John Page in announcing exciting new deal for Comcast subscribers. The next steps for Front Row is to continue to build a music sponsorship division. Croce and Stait, and the Front Row Marketing Services team are currently heading-up efforts to generate sponsorship money for Billy Joel, Linkin Park, Rod Stewart, and others. c THE GLOBE – The World of Global Spectrum 19 Front Row Signed To Sell Rights At New Sault Ste. Marie Arena Front Row Marketing Services was named by the City of Sault Ste. Marie in Ontario, Canada, to sell ‘naming’ rights to the city’s new sports and entertainment venue. The primary tenant at the SSM Sports & Entertainment Centre is the Soo Greyhounds, of the Ontario Hockey League. The arena will accommodate 5,000 spectators for on-ice events and up to 6,500 for concerts. There will be 13 Luxury Suites with a potential for 25 more to be added in the near future. Front Row Marketing Services is currently developing a comprehensive naming rights program and contacting prospective partners. c Sault Ste. Marie Sports & Entertainment Centre. Front Row Team Expands At Global Spectrum Facilities Front Row Marketing Services recently announced the hiring of Jamie Redeker as Director of Corporate Sales of Kemper Arena in Kansas City, MO. Redeker will administer the entire sales process at Kemper Arena by identifying prospective corporate partners, developing partnership packages, and executing and activating all agreements. She formerly had been a Director of Premium Seats at the Verizon Wireless Amphitheatre in Kansas City overseeing Premium Seating. Chris Baker On Tampa Bay’s List Of “Brightest 30 Under 30” Chris Baker, 25, Project Director for Front Row Marketing Services in Tampa, FL, has been named one of Tampa Bay’s “Brightest 30 under 30” by the Tampa Bay Business Journal. The award is made annually by the TBBJ to 30 people under 30 years old in the Tampa Bay community who know that the sky’s the limit, who have been successful in and outside of the workplace, and have made a difference through their contributions to the community. Chris Baker Chris received his award at special ceremonies held at the Wyndham Westshore in Tampa. c Front Row also recently hired Kristina Lindsay as the Director of Premium Seating at Sovereign Bank Arena in Trenton, NJ. Lindsay will oversee the entire Premium Seating Department by servicing current clients and by identifying prospective new partners. Prior to joining Front Row, Lindsay worked for the Kimmel Center and The Academy of Music, both in Philadelphia, as the Promotions and Sales Manager. Prior to that Kristina worked with both Feld Entertainment and the Philadelphia KIXX. c FRONT ROW MARKETING: ➤ DEVELOPING DOLLARS BEYOND THE TICKETS HOW TO REACH KEY PERSONNEL Dick Sherwood - President [email protected] (215) 218-7529 John McDonald - Senior VP [email protected] (727) 456-1161 Adrian Staiti- VP - Project Management [email protected] (215) 389-9824 Eric Smallwood - VP Marketing [email protected] (810) 984-2608 frontrow-marketing.com 20 THE GLOBE – The World of Global Spectrum “HOW YOU DOIN’?” Dear Wells Fargo Arena: IOWA STARS ADOPT “How You Doin’?” SPIRIT Global Spectrum’s “How You Doin’?” spirit has rubbed off on the staff of the Iowa Stars, the American Hockey League franchise that calls Wells Fargo Arena its home. After witnessing the “How You Doin’?” program in action during the first three months of their inaugural season at the arena and listening to Peter Luukko describe the Philadelphia Phantoms involvement with the program at recent American Hockey League meetings, the team inquired about how to get its staff, players and fans even more involved in the program. “The “How You Doin’?” program has been a great way to allow the team and facility staff to work together to introduce the central Iowa community to professional hockey and the new facility,” said Iowa Stars President John Pettit. “Everyone has taken pride in making this a successful venture, and this program gives us a common thread to help achieve this.” Global Spectrum’s staff at the Iowa Events Center held an orientation session with the Stars’ staff in to introduce them to the program and is working with the team to get information and “How You Doin’?” cards into the hands of season ticket holders. Even players from the team are getting involved, as plans are in the works to shoot additional scenes for the Iowa Events Center’s “How You Doin’?” video featuring Stars staff, players enter: and the team’s mascot. c Dear Constant C Hi! I just wanted to thank you and the city of Des Moines for hosting the incredible Paul McCartney concert last week. I decided to come from Madison, WI, at the last minute and found everyone to be very friendly and accommodating, the venue complex comfortably accessible, and parking was convenient and inexpensive. I would also like to share the sentiments of a fellow poster at the paulmccartney.com forum who traveled much further and was also favorably impressed. Well, Andy and I just returned to Los Angeles from our little Des Moines adventure and I am absolutely OVERJOYED about the entire experience, from start to finish, that I hardly know where to begin!! I want to say how NICE and FRIENDLY everyone was to us in Des Moines. We have never felt so welcome anywhere!!! You guys are the BEST!!! Thanks again for a great experience! David Cederstrom Verona, WI the horse show r and I attended te gh au dd an gr st ge My wife, our youn at the Constant Center. g in en ev ay rd tu on Sa eciation in the way r thanks and appr ou l, al to and then on ss pa r will call tickets ou I ask that you ng tti ge in d te d assis we were greeted an s. at se r shown to ou e staff was so hout and the entir ug ro th n ea cl y el trem nues in this area. The center was ex n’t see in other ve do st ju u yo at th ng pleasant, somethi ening. OU for a great ev Again THANK Y Ronald Rytter Newport News, VA Kemper Arena General Manager Larry Hovick had his staff put together a treat for his customers, a “How You Doin’?” Meal Deal. THE GLOBE – The World of Global Spectrum 21 “HOW YOU DOIN’?” “How You Doin’?” Race At Wachovia Complex The Amazing HYD Race was held at the Wachovia Complex to focus employee attention on the unique customer service program. The race consisted of 12 teams using clues to search around the Wachovia Complex. Along the way there were challenges for which Flyers, 76ers, Phantoms, HYD knowledge, and teamwork skills were key to advancing in the race. Each team consisted of 14 members to hunt down clue envelopes hidden throughout the Wachovia Center and Spectrum. Once clue envelopes were discovered, teams were directed to certain challenges around the Complex. When the challenge was completed successfully, teams were awarded a “scroll” version of an HYD Top 10 rule. The winning team finished the Amazing HYD Race in just over two hours, with all teams finishing within 20 minutes of that time. A tremendous surprise came an hour following the finish, when all employees were treated to video that included highlights of the race they just completed. The ultimate goal of the race was to acquire all top 10 scrolls. The first team to find all clues and complete all challenges was declared the winner. The event was a tremendous team building activity for all employees. With such a large staff and so many faces, it was a great opportunity for people in different departments to get to know one-another. Clues and challenges presented unique opportunities for individuals to step-up and lead the team. And finally, the event allowed all employees to have a “fun” way to tour the complex and all of its amenities. c Dear David S emon, Last week, m y wife and I w ent to the Constant Cen ter for the firs t time. We we there to see th re e The Lipizza ner Stallions and we were very impresse d with your operation. Th e facility is ve ry clean, park was effortless ing , but your sta ff is what impressed us the most. Eve ry employee that we enco untered was courteous an helpful, from d directing us to our seats to showing us th e most conve nient exit. We had a wo nderful experi ence at The Te and look forw d ard to many more. Again, thank you. You and your staff ’s h work shows. ard Sincerely, Marc & Debb ie Palanzo Hip-Hop (left), Philadelphia 76ers mascot, and Cocky, mascot of the University of South Carolina, make nice during 76ers pre-season game against the NBA Champion San Antonio Spurs that sold out the 18,000-seat Colonial Center. ‘How You Doin’?” Amazing Race participants at the Wachovia Center are (from left) Ken Mulderrig, Jay Fabian, Bill Leahy, Joe Malatesta, Keith Griesbaum. 22 THE GLOBE – The World of Global Spectrum FAMILY OF FACILITIES THE GLOBAL SCRAPBOOK ve A Nice opening of their “Ha o Arena prior to the and Wells Backstage at Wells Farg receives jerseys from Global Spectrum Jovi Operating Day” world tour, Bon bal Spectrum Chief Glo e, Pag n Joh are r; and band Fargo staff. From left rim General Manage ; Holly Kjeldgaard, Inte onald. McD h Officer; Jon Bon Jovi Hug and a bor n, Richie Sam members David Brya Arenas BankUnited Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Miami, FL Budweiser Events Center at the Ranch . . . . . . . . . . . . . . . . . . .Loveland, CO Colisée . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Lewiston, ME Everett Events Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Everett, WA FARGODOME . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Fargo, ND Hale Arena . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Kansas City, MO James L. Knight International Center . . . . . . . . . . . . . . . . . . . . . . . .Miami, FL John Labatt Centre . . . . . . . . . . . . . . . . . . . . . . . . . .London, ONT, CANADA Kemper Arena . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Kansas City, MO MassMutual Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Springfield, MA Memorial Coliseum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Portland OR Old Dominion University Constant Convocation Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Norfolk, VA Rose Garden . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Portland, OR Sovereign Bank Arena . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Trenton, NJ Temple University Liacouras Center . . . . . . . . . . . . . . . . . .Philadelphia, PA University of Central Florida Arena . . . . . . . . . . . . . . . . . . . . . . .Orlando, FL University of Massachusetts Mullins Center . . . . . . . . . . . . . . .Amherst, MA University of New Hampshire Whittemore Center Arena . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Durham, NH University of Rhode Island Ryan Center . . . . . . . . . . . . . . . . . . .Kingston, RI University of South Carolina Colonial Center . . . . . . . . . . . . .Columbia, SC Veterans Memorial Auditorium . . . . . . . . . . . . . . . . . . . . . .Des Moines, IA Wachovia Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Philadelphia, PA Wachovia Spectrum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Philadelphia, PA Wells Fargo Arena . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Des Moines, IA Convention /Exposition Centers Before Chicago’s trem endous concert at the Rya Rhode Island, the lege ndary band meets with n Center at the University of (from left) Chicago’s building staff. The grou Keith Howland, Rob p includes ert Lamm and Bill Cha Butler, General Manage mplin; r of the Ryan Center; Chicago’s Walt Parazaid Terry Russo, Ryan Center Director of Sales and er; Kara Marketing; Chicago’s and Jason Scheff; con Lee Loughnane cert promoter Joe Flet cher of Joe Fletcher Chicago’s Tris Imbode Presents; n; and Nick Lane (fill ing in for Chicago’s James Pankow). American Royal Complex Exhibition Halls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Kansas City, MO Clovis Convention Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Clovis, NM Everett Conference Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Everett, WA Governor’s Exposition Building . . . . . . . . . . . . . . . . . . . . . .Kansas City, MO Greater Richmond Convention Center . . . . . . . . . . . . . . . . . .Richmond, VA Harborview Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Clearwater, FL Hy-Vee Hall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Des Moines, IA MassMutual Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Springfield, MA Miami Convention Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Miami, FL Overland Park Convention Center . . . . . . . . . . . . . . . . . .Overland Park, KS Palm Beach County Convention Center . . . . . . . . . . .West Palm Beach, FL Polk County Convention Complex . . . . . . . . . . . . . . . . . . . .Des Moines, IA Portland Memorial Coliseum Exhibit Hall . . . . . . . . . . . . . . . . .Portland, OR Pueblo Convention Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Pueblo, CO St. Charles Convention Center . . . . . . . . . . . . . . . . . . . . . . .St. Charles, MO Stadiums Arthur W. Perdue Stadium . . . . . . . . . . . . . . . . . . . . . . . . . . . .Salisbury, MD Cardinals Stadium . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Glendale, AZ Citizens Bank Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Philadelphia, PA Harry Grove Stadium . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Frederick, MD Mercer County Waterfront Park . . . . . . . . . . . . . . . . . . . . . . . . . .Trenton, NJ Prince George’s Stadium . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Bowie, MD Ice Rinks Comcast Community Ice Rink . . . . . . . . . . . . . . . . . . . . . . . . . . .Everett, WA IKON Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Cheyenne, WY University of Massachusetts Mullins Center Ice Rink . . . . . . . . . . .Amherst, MA University of Rhode Island Boss Ice Arena . . . . . . . . . . . . . . . . .Kingston, RI Comcast-Spectacor Office of the Chair: Chairman Ed Snider Vice Chairman Fred Shabel President, COO Peter Luukko Exec. VP, Gen. Counsel Phil Weinberg Exec. VP, CFO Sandy Lipstein in r enter a new era Liacouras Cente nter ty Athletics and and Liacouras Ce ent sid Pre ty Temple Universi rsi ive under New Era mer Temple Un ases” first ticket s ticketing as for ras (left) “purch New Era Ticket r, cou Lia ote er Ho t, Pet sco ke namesa school ma President Associate Vice with (from left) ty’s tem rsi sys ive s Un ket Tic ple ty Maglione and Tem Temple Universi President Fred r. Tickets for all now exclusively vices Rich Rume couras Center are Lia of Business Ser at nts eve as te. , as well ty’s websi Athletic events on the universi 88-OWLS-TIX or available at 1-8 Global Spectrum Senior Management: Chairman Peter Luukko President Michel Sauers Chief Operating Officer John Page Sr. VP Frank Russo, JR. Sr. VP of Convention Centers Thomas Mobley VP, Finance Kenneth Wajda VP, Sales: Dean Dennis, Todd Glickman Regional VPs: Doug Higgons, Brett Mitchell, Brian Ohl, Barry Strafacci THE GLOBE – The World of Global Spectrum 23 CORPORATE NEWS Wachovia Center Nominated For Arena Of The Year Global Spectrum COO Nominated Executive of the Year The Wachovia Center in Philadelphia has been nominated as Arena of the Year by Pollstar Magazine. Additionally, Global Spectrum Chief Operating Officer John Page, General Manager of the Wachovia Complex, has been nominated as Facility Executive of the Year. “It’s an honor to be recognized by the musicians, artists, promoters and booking agents as John Page one of the leading arenas amongst all of the facilities these individuals visit each year,” said Global Spectrum Chairman Peter Luukko. “John is a terrific leader who has worked tirelessly to bring the world’s best musicians and acts to our fans in Philadelphia,” added Luukko. “We’re proud of all of John’s accomplishments. This recognition by Pollstar is a true testament to John and his staff and all of the work they put into entertaining fans throughout Philadelphia.” Winners will be announced on Feb. 15 as part of Pollstar’s 17th Concert Industry Awards in Las Vegas. The Wachovia Center has been nominated eight of the last nine years since opening in l996. The Wells Fargo Arena in Des Moines, IA, which is also managed by Global Spectrum, was nominated as Best New Concert Venue. c FIRST CLASS POSTAGE PAID PERMIT #6250 3601 South Broad Street Philadelphia, PA 19148 A Look inside the World of Global Spectrum New Feature: • “Industry Perspectives” by Frank E. Russo, Jr.
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