How to use your laundry top-up card... Important Information As a student, you can probably think of better things to do than your laundry, but with your new Circuit Laundry Top-Up Card, your mission will be that much easier. · It’s a fast, effective way to pay for your washing and drying · You can top-up your card online at www.circuitcardtopup.com · You can even check for available machines online On your first visit to www.circuitcardtopup. com, you’ll be asked to provide your unique Circuit Laundry Top-Up Card number. Afterwards, whenever you go online to top-up, you’ll only have to provide your email address - it would also be useful to have your bank details to hand. INSERT YOUR CIRCUIT LAUNDRY TOP-UP CARD YOUR BALANCE AND CARD NUMBER WILL BE SHOWN TO ADD VALUE ENTER YOUR CODE NUMBER TOTAL CARD VALUE WILL BE DISPLAYED REMOVE YOUR CARD! YOU CAN NOW USE THE LAUNDRY Follow the instructions on the screen, select your university or accommodation provider, enter your credit or debit card details, and enter the amount you want to put on your laundry card. When the transaction is complete you will instantly receive an email detailing your unique top-up number and the location of your top-up machine. Make a note of the number or print the email. Take your Circuit Laundry Top-Up Card and top-up code number with you to the top-up machine. Top-up machine Insert your Circuit Laundry Top-Up Card into the top-up machine. Your balance and unique card number will be shown. Enter your top-up code. Your new balance will be displayed and you’ll be asked to remove your card. You can now use the laundry. Using washers & dryers Insert your Circuit Laundry Top-Up Card into the machine you wish to use. The amount you have in credit will be shown. Follow the on-site machine operating instructions to start cycle. 0800 0924068 www.circuitgroup.com Victoria Court, Halifax Road, Ripponden, West Yorkshire HX6 4AJ [email protected] To top-up your card visit www.circuitcardtopup.com Circuit laundry card terms and conditions of use Important Information Your Right to Cancel At Circuit Laundrette Services Ltd we want you to be delighted every time you top-up your Circuit Laundry Top-Up Card. You have the right to cancel your purchase of the Circuit Laundry Top-Up Card code. However, we regret that we cannot accept cancellations of top-up purchases where all or part of the top-up has been used. To cancel, please contact Circuit Laundrette Services Ltd within seven working days of the date that the top-up code was mailed to you either by email or post. To facilitate processing your refund as promptly as possible, please forward your Circuit Laundry Top-Up Card and top-up code purchase receipt to Circuit Laundrette Services Ltd, Victoria Court, Halifax Road, Ripponden, West Yorkshire HX6 4AJ. For your protection, when returning a Circuit Laundry Top-Up Card to us, we 0800 0924068 www.circuitgroup.com Victoria Court, Halifax Road, Ripponden, West Yorkshire HX6 4AJ [email protected] recommend that you use a Recorded Delivery Service. Please note that you will be responsible for the costs of returning the Circuit Laundry Top-Up Card and Circuit Laundrette Services Ltd are not responsible for any Circuit Laundry Top-Up Cards lost in the post. Refund Policy To receive a refund of part-used top-up credit, please send your Circuit Laundry Top-Up Card along with a copy of the original purchases receipt to Circuit Launderette Services Ltd at Circuit Laundrette Services Ltd, Victoria Court, Halifax Road, Ripponden, West Yorkshire HX6 4AJ. No refund will be given on card balances of less than £5.00. Refunds will incur an administration charge of £3.00 that will be deducted directly from the refund value. Refunds will be made using the payment method used for purchase. Refunds will not be processed for any free credit. Lost Cards The Circuit Laundry Top-Up Card is the sole responsibility of the cardholder and Circuit Laundrette Services Ltd will not accept liability for any loss of credit should the Circuit Laundry Top-Up Card be lost or stolen. The card should be kept in a safe place at all times and considered the same as cash. You can request a replacement Circuit Laundry Top-Up Card by contacting Circuit Laundrette Services Ltd, Victoria Court, Halifax Road, Ripponden, West Yorkshire HX6 4AJ. No credit will be issued on replacement Circuit Laundry Top-up Cards. Please note: Circuit Laundrette Services reserve the right to charge a nominal fee for the replacement of lost or stolen Circuit Laundry Top-Up Cards. Top Up Value Circuit Laundry Top-Up Cards have a minimum top up value of £10.00.
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