Symantec™ System Recovery 2013 The gold standard in System Recovery

Symantec™ System Recovery 2013
The gold standard in System Recovery
FAQ: Data Protection
1. What is Symantec™ System Recovery 2013?
Symantec™ System Recovery 2013 is a disk-based system recovery solution for servers, desktops, and laptops that enables
businesses to recover from system loss or disasters in minutes, not hours or days. With the ability to rapidly restore complete
physical and virtual systems, even to dissimilar hardware, remote locations, or virtual environments, System Recovery
minimizes data loss and downtime and provides administrators with the ability to meet ambitious recovery time objectives and
service-level agreements with ease.
System Recovery helps you protect your organization proactively by capturing automated backups—without disrupting
productivity. Flexible recovery capabilities then allow you to recover what you need, when and where you need it.
System Recovery is the perfect standalone solution for single servers and can scale to larger environments as well, working in
conjunction with Symantec™ System Recovery Management Solution. With more than one million protected systems, System
Recovery is one of the most proven, trusted, and reliable system recovery solutions.
2. What editions are included within the System Recovery 2013 portfolio?
1. Symantec™ System Recovery Desktop Edition
2. Symantec™ System Recovery Small Business Server Edition
3. Symantec™ System Recovery Server Edition
4. Symantec™ System Recovery Virtual Edition
5. Symantec™ System Recovery Linux® Edition
3. When is System Recovery 2013 generally available?
System Recovery 2013 (all editions) is generally available the first half of 2013.
4. Have any product editions been EOL’d?
No product editions have been discontinued. As a friendly reminder, the Symantec Backup Exec™ System Recovery 2010
Starter Kit was discontinued in March 2011.
5. What are the key benefits of System Recovery 2013?
Fast, automated system recovery
• Quickly restore physical and virtual systems in minutes, even to bare metal, dissimilar hardware, remote locations, or virtual
• Eliminate the need to manually reinstall and reconfigure the operating system, applications, and system settings when
performing a full system restoration.
• Off-site copy functionality enables you to automatically copy recovery points to external drives, network shares, or even
remote FTP servers.
Enhanced virtual conversion capabilities
• Seamless physical-to-virtual and virtual-to-physical conversions.
• Support for the latest virtual environments including VMware®, Microsoft Hyper-V®, and Citrix™ XenServer™.
FAQ: Data Protection
Symantec™ System Recovery 2013
Advanced backup scheduling
• Schedule backups to run automatically without disrupting user or employee productivity.
• Capture a backup of a system in a preboot state, without having to install any software on the system with cold imaging
• Integrated data reduction technologies including SmartSector™ and compression help speed up the backup process and
reduce storage costs.
Scalable centralized management
• Centrally deploy, configure and manage System Recovery across your organisation.
• Monitor the current protection status of all managed systems.
• Simplify the tracking of your environment with powerful preset reports.
6. What are the new features in System Recovery 2013?
Simple and easy installation
Now installation is simpler, more efficient and easy-to-use with minimal user intervention.
Support for Windows® 8,
Windows® Server 2012, and
VMware vSphere™ 5
System Recovery now supports Windows 8, Windows Server 2012, and vSphere enabling you to move to the latest technology
knowing that your backup solution will provide continous protection.
Smart reconciliation
Backups and reconciliation are efficiently done by smartly tracking changed blocks. Reconcile time is drastically reduced to seconds
from days and hours by eliminating the need to do a complete reconcile in cases of crashes or abrupt shutdowns.
Unified Extensible Firmware
Interface (UEFI) support
Enables the product on UEFI systems which significantly reduce the boot time to a few seconds compared to BIOS. System Recovery
now enables boot from UEFI in addition to BIOS.
64-bit support
Full 64-bit support is provided for the product as well as for SRD and GRO. Makes the product ready for leveraging the benefit of
modern operating system and drivers, many of which will be available in 64-bit only.
Symantec™ System Recovery
System Recovery Monitor product is an extremely simple, standalone, lightweight, and easy-to-use product for monitoring 100
nodes. The intuitive GUI along with essential action controls provide crisp status along with ability to take desired actions
seamlessly through the same view.
Smart intelligence
It’s easier now to recognize and diagnose issues. Simpler scripts help in quick customization and automation.
7. Can System Recovery perform Physical-to-Virtual and Virtual-to-Physical conversions?
Yes. The ease and speed with which System Recovery can perform physical-to-virtual (P2V) and virtual-to-physical (V2P)
system conversions ensures administrators can easily perform an immediate system recovery to a virtual environment in
An easy-to-use virtual conversion wizard built into System Recovery allows for quick conversions directly to virtual machine
disk (VMDK) or virtual hard disk (VHD) files. Additionally, IT administrators can set a schedule for having physical recovery
points (backups) converted to virtual systems enabling a protected server to be available immediately in a virtual environment
should it fail. System Recovery can also perform V2P system conversions. This offers customers a cost-effective, rapid, and
easy-to-use method of meeting their disaster recovery needs.
8. How is System Recovery licensed?
System Recovery is licensed on a per-system basis. For example, if you have 20 Windows servers you want to protect with
System Recovery, you would purchase 20 licenses of System Recovery Server Edition. If you have 20 host servers, you would
FAQ: Data Protection
Symantec™ System Recovery 2013
purchase 20 licenses of System Recovery Virtual Edition. The Virtual Edition protects an unlimited number of guest machines
per host. The centralized management solution and granular restore options are both included for free.
9. Have prices or SKUs changed?
There are no price changes with this release. Symantec continues to offer System Recovery at an extremely competitive price.
The product SKUs have been updated to reflect this new release.
10. Is this a chargeable upgrade for existing Backup Exec System Recovery or System Recovery customers?
Customers who are current with maintenance or support contracts for previous versions of Backup Exec System Recovery or
System Recovery software can upgrade to the appropriate System Recovery 2013 licenses at no additional charge. Existing
customers who do not have current maintenance or support contracts may upgrade to the latest version at up to 35
percent off MSRP through their preferred reseller.
11. Will existing customers with maintenance receive a notification regarding this new release?
Yes, existing customers with maintenance will receive a letter from Symantec directing them to a URL
( where they can select a language, enter their existing serial number, and then
either download the product directly or request that a physical CD be mailed to them.
12. What do I need to know about backward compatibility with System Recovery?
If you are running Backup Exec System Recovery version 8.5, 2010, or System Recovery 2011 you can upgrade directly to
System Recovery 2013 without uninstalling the previous version. If you are on a version prior to Backup Exec System Recovery
8.5, you must uninstall the previous version and reinstall the new version. Recovery points created by previous versions of
Backup Exec System Recovery, such as Backup Exec System Recovery version 8.5, 8.0, or 7.0, are fully supported by System
Recovery 2013 and can be recovered without issues.
13. How many systems with System Recovery installed on them can be managed by a single System Recovery Management
Solution server?
The Recovery Management Solution enables centralized management of System Recovery clients. It simplifies the
infrastructure and operational management aspects of a large System Recovery environment saving administrators’ time and
lowering overall cost of ownership. With the System Recovery Management solution, you can manage up to 5,000 System
Recovery clients (any mix of Server Edition, Small Business Server Edition, Desktop Edition, or Linux Edition) from a single
instance of System Recovery Management Solution.
14. What software encryption levels are offered in System Recovery 2013?
• Advanced Encryption Standards (AES) 128-bit, 192-bit, and 256-bit encryption
15. What third-party encryption formats are supported in System Recovery 2013?
• Microsoft BitLocker™
• Symantec™ Endpoint Encryption
FAQ: Data Protection
Symantec™ System Recovery 2013
16. What platforms does System Recovery 2013 support?
Windows® 8
Windows® Server 2012
Windows® Server 2008, including SP2 and R2
Windows® Small Business Server 2003 and 2008,
including SP2, R2 and SBS 2011
Windows® Server 2003 family including SP2 and R2
Windows® Storage Server 203 (SP1)
Windows® Vista Ultimate, Business, and Enterprise
Windows® XP Professional / Home and Media Center
Windows® 7 ulitmate, Enterprise, and Professional
VMware vSphere™ 5, 4.1
VMware ESXi™ 3.5 and 4.0
VMware® ESK 3.0, 3.5 and 4.0
VMware® Server 1.0 and 2.0
VMware® Workstation 4, 5, 6, and
Microsoft Hyper-V® 1.0 and
Hyper-V Server 2008 R2
Microsoft® Virtual Server 2005 R2
and later
Citrix XenServer™ 5.0 through 5.6
SUSE Linux® Enterprise Server 10 including SP1, SP2, SP3
SUSE Linux® Enterprise Server 11 including SP1
Red Hat® Enterprise Linux, 5.0, 5.1, 5.2, 5.3, 5.4 and 5.5
Red Hat® Enterprise Linux, 6.0
Note: SUSE Linux Enterprise Desktop and Red Hat Enterprise
Linux Desktop are not supported.
For the latest hardware and software compatibility fact sheets, please visit:
17. Where can I download free 60 day trialware?
For free 60 day trialware, please visit:
18. Where can I find more information on System Recovery?
Visit: for more information today!
More Information
Visit our website
To speak with a Product Specialist in the U.S.
Call toll-free 1 (800) 745 6054
To speak with a Product Specialist outside the U.S.
For specific country offices and contact numbers, please visit our website.
About Symantec
Symantec protects the world's information and is the global leader in security, backup, and availability solutions. Our
innovative products and services protect people and information in any environment—from the smallest mobile device to the
enterprise data center to cloud-based systems. Our industry-leading expertise in protecting data, identities, and interactions
gives our customers confidence in a connected world. More information is available at or by
connecting with Symantec at
Symantec World Headquarters
350 Ellis St. | Mountain View, CA 94043 USA
+1 (650) 527 8000 |
FAQ: Data Protection
Symantec™ System Recovery 2013
Disclaimer: Any forward-looking indication of plans for products is preliminary and all future release dates are tentative and are subject to change. Any future release of the product or planned modifications to
product capability, functionality, or feature are subject to ongoing evaluation by Symantec, and may or may not be implemented and should not be considered firm commitments by Symantec and should not be
relied upon in making purchasing decisions. Copyright © 2012 Symantec Corporation. All rights reserved. Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its
affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners.
Symantec helps organizations secure and manage their information-driven world with data backup and recovery software.
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