GROUP TICKETS VALID FROM 8 NOVEMBER 2013 TO 12TH NOVEMBER 2014 TH IT’S TIME TO DISCOVER A REAM DESTINATION! TWO DISNEY® PARKS Party on all year round with over 50 attractions, shows and parades. Live out classic fairytales as magic, colour and light ﬁll Disneyland® Park. Share Disney movie moments on both sides of the camera at Walt Disney Studios® Park. DISNEY VILLAGE® Take the party from the Disney Parks to nearby Disney Village® to pick up the perfect gift, feast at our range of mouth-watering restaurants, catch a show or enjoy exclusive live entertainment. DINING EXPERIENCES Even at mealtimes, dreams come true! From Disney Characters joining you for an extraordinary dining experience to a unique Disney dinner show Buffalo Bill’s Wild West Show …with Mickey and Friends! Disneyland® Paris offers your groups an exceptional Resort experience full of unforgettable magical memories. Discover our selection of fantastic offers and ticket prices tailored just for groups. WELCOME! 2 Visuels non contractuels CHOOSE YOUR EXPERIENCE 2 Disney® Parks and Seasonal Events ..... 4-5 CHOOSE YOUR MAGICAL GROUP VISIT Organise your group visit . . . . . . . . . . . . . . . . . . . 6-7 Dated Group Tickets & Special Offers . . . 8-9 Group meal options . . . . . . . . . . . . . . . . . . . . . . . . 10-13 Disney Performing Arts . . . . . . . . . . . . . . . . . . . . . . . . 14 School’s website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 ORGANISE YOUR VISIT 08448 008 200 (Calls cost 5 pence per minute from a BT landline) 00 33 1 64 74 59 56 e-mail: [email protected] www.disneylandparis.co.uk/groups 3 IT’S TIME TO PLAN YOUR RIP... IN EASY STEPS C CHOOSE TO VISIT O KS ONE OR BOTH DISNEY® PARKS DISNEYLAND® PARK Disneyland® Park is the kingdom of classic fairytale adventures and thrills. Here you’ll discover ﬁve themed Lands ﬁlled with amazing attractions, spectacular shows and magical experiences for everyone. You’ll ﬁnd lots of fun and laughter with Disney friends! MAIN STREET, U.S.A.® "it’s a small world" BIG THUNDER MOUNTAIN SPACE MOUNTAIN: MISSION 2 AND ORBITRON® WALT DISNEY STUDIOS® PARK Walt Disney Studios® Park is the behind-the-scenes destination sensation where you will discover the secrets and special effects of cinema, TV and Disney animation. Feel what it’s like to be the star of stage and screen and experience movie and cinema sets coming to life. CRUSH’S COASTER® CARS QUATRE ROUES RALLYE THE TWILIGHT ZONE TOWER OF TERROR TM TOY STORY PLAYLAND Crush’s Coaster is inspired by Disney•Pixar’s Finding Nemo. Cars Quatre Roues Rallye is inspired by Disney•Pixar’s Cars – Quatre Roues. The Twilight Zone Tower of Terror™ is inspired by The Twilight Zone®, a registered trademark of CBS, Inc. All Rights Reserved. Toy Story Playland is inspired by Disney•Pixar’s Toy Story. ©Disney/ Pixar 4 DISCOVER MAGICAL SEASONS DIS DISNEY ENCHA ENCHANTED CHRISTMAS: From 10th November 2013 to 6th January 2014 Here you can unwind and unwrap the greatest gift of all, your time together with family or friends. Live a magical Christmas at Disneyland® Park and meet Disney Characters and Santa Claus to make your festive dreams come true. ST. DAVID’S WELSH FESTIVAL: From 7th to 9th March 2014 Take a shine to all things Welsh in our celebration of the land of green valleys and towering mountains. Mickey and Minnie get into the spirit in their traditional Welsh costumes for a food, drinks and crafts market. Plus enjoy music, face painting and a stunning ﬁreworks ﬁnale. ST. PATRICK’S DAY: 17th March 2014 The ﬁrst green of spring is the perfect time to share a moment with your Disney friends who have dressed up for the occasion to dance and sing to traditional Celtic music. SUMMER TIME: From mid-July to August 2014 Marvel at even more magic, lights and colours during the long summer days in Disneyland® Park! By nightfall discover our spectacular Castle illuminations. Please note: at the time of going to print the exact schedule for Disney Dreams®! for Summer 2014 is not conﬁrmed. Please visit www.DisneylandParis.com before your visit to check the days and times of the show. BRITISH FESTIVAL: On 4th & 5th July 2014 A unique 2 day festival of Britain! Party with the Beatles tribute band and marvel at the iconic British Mini as Disney Village®* celebrates the best of British for one weekend only. *Situated next to the Disney® Parks DISNEY’S HALLOWEEN FESTIVAL: October 2014 Meet ‘n’ Greet Disney Characters and villains in this spooky festival ﬁlled with good family fun. DISNEY’S HALLOWEEN PARTY: 31st October 2014 A unique and spooky programme during the eeriest night of the year. A night-time extravaganza the whole family will enjoy. Price per person: € 35 Free for children under 3 years. MICKEY’S MAGICAL FIREWORKS & BONFIRE: 4th, 6th & 8th November 2014 The night sky above Lake Disney® is illuminated, glowing with ﬂashes of ﬁreworks, shining with spectacular special effects and all set to incredible music. Amid the drama and excitement Mickey himself makes a special appearance. C CHOOSE Y YOUR GROUP VISIT Visuals not contractual Minimum 12 persons. The price of the Disney Park ticket does not include access to the party. Price is commissionable for Travel Industry Professionals. The b Th best way to experience both Disney® Parks is a 3-Day/2-Park Hopper ticket. Check all our tickets and their conditions on p. 8-9. Parades, ﬁreworks and shows are on certain dates and can be modiﬁed, delayed or cancelled without prior notice, in particular in case of inclement weather conditions. For your safety height restrictions apply on certain attractions. Please contact our Group Reservation Department for more information or check on DisneylandParis.com 5 YO OUR GROUP VISIT GROUP STAYS The best way to experience the Disney magic is a stay in one of our hotels. Whatever your taste and budget, there is plenty of choice in the heart of the magic or a few minutes travelling time away. Please contact the following Group Wholesalers, who can provide you with everything you need to help you make a group booking: Greatdays Travel Group Tel: 0161 928 4422 Fax: 0161 928 1332 E-mail: [email protected] South Quay Travel Tel: 0845 270 3266 Fax: 020 7538 8239 E-mail: [email protected] SCHOOL & YOUTH GROUP TICKETS DATED GROUP TICKETS Special rates are available for School and Youth groups of 20 participants or more aged 3 to 25 years inclusive. Availability may be limited, please ask for details. Choose a date and organise a group trip to Disneyland® Paris. Dated tickets can be used by groups with a minimum order of 12 tickets. ADVA ANTAGEES ADVANTAGES Complimentary policy: 1 free accompanying adult ticket: ✦ No cancellation fees: if you cancel your tickets with our Group Ticket Reservation Department and return unused tickets within 15 days of the date of visit (see detailed conditions on page 15). Not valid for Magical Weekends, see page 8. ✦ for every 8 paying pupils/youths, from 3 to 11 years inclusive ✦ for every 10 paying pupils/youths, from 12 to 17 years inclusive ✦ for every 20 paying youths, from 18 to 25 years inclusive ✦ Complimentary policy: 1 free ticket for every 20 paying guests. ✦ Free delivery of your ticket order and free coach parking voucher to your UK address upon request if full payment is received at least 15 days before date of visit. Any additional shipping due to modiﬁcations or extra ticket orders for less than 20 tickets will be invoiced € 12. Please read the detailed Sales Conditions on page 15. 6 EMAIL: [email protected] WHY CHOOSE DISNEYLAND® PARIS? DRIVERS AND TOUR LEADER ✦ An easy destination to reach by road, air and rail. ADVANTAGES ✦ Great for groups of all ages. ✦ Coach drivers beneﬁt from one free Disney Park ticket (identical to that of the group) and one free meal coupon, per driver, per group booking. Max. 2 drivers per coach. Additional meal coupons are available for them at 50% discount. ✦ The professional tour leader beneﬁts from one free Disney Park ticket, identical to that of the group (one tour leader per group). Different policy for School and Youth Groups, see opposite page. ✦ Group Ticket Windows operate daily from 9am to 3pm (opening hours are French times and are subject to change). ✦ Open every day of the year: experience the magic, thrill, wonder and excitement of Disneyland® Paris. ✦ Seasonal events throughout the year. ✦ Not weather dependent: 80% of the attractions are covered. Any day of the year is the right time to come for a visit. ✦ Free coach parking situated next to the Guest Parking. See opposite page for conditions. The coach drivers’ and tour leader’s complimentary services must be prebooked together with the rest of the group’s services, and will be delivered at the same time. For collection of all drivers’ tickets and vouchers, the driver’s waybill and driver’s licence must be presented at Group Window. No complimentary services will be delivered at the Group Window independently from a group reservation. MEAL OPTIONS Choose your Meal Options on p. 10-13 or contact our group reservation department for tailor made group meals. CALL TO BOOK: 08448 008 200 7 DATTED & SPE ECIA AL OFFERRS ADVANTAGES ✦ Best prices for groups ✦ 1 free ticket for every 20 paying guests (special conditions apply for School and Youth groups, see page 6) ✦ Free ticket delivery to your UK address (see conditions page 6) ✦ No cancellation fees (see page 6) Special conditions apply for Magical Weekends, see below. ✦ Special beneﬁts for coach drivers and tour leaders (see page 7) p KIDS UNDER 12 PLAY FREE K For arrivals from 1st January to 26th March 2014 inclusive 1 DATED ADULT TICKET PURCHASED = 1 DATED CHILD* TICKET FREE This offer is strictly reserved for groups of 12 or more, for the above arrival dates, and can be combined with Magical Weekends. This offer applies only to pre-purchased dated tickets. Offer non combinable with School/ Youth or Disabled groups’ speciﬁc and adapted advantages. Please consult us. *Child from 3 to 11 years inclusive. MAGICAL WEEKENDS M SAVE UP TO € 9 ON YOUR TICKET if you choose to arrive on a Magical Weekend. See calendar on opposite page. Example: 1 - Day / 1 - Park adult ticket (min. 50 tickets) Saturday 1st February 2014 € 41* Saturday 8th February 2014 € 32* You save: € 9* * Reservation and payment received 7 days or more before the arrival date. Reduction available for all pre-purchased dated tickets except School/Youth group tickets. Magical Weekends are reserved for groups of 12 or more, for the arrival dates indicated in the calendar on page 9 and can be combined with “Kids under 12 play free” offer. In the event of 50% or more of the tickets booked and not used being cancelled and returned within 15 days after the date of expected visit, 10% of cancellation fees will be charged (see detailed Sales Conditions on page 15). “GET 1 DAY FREE” OFFER For arrivals from 1st July to 22nd August 2014 inclusive GET A 3-DAY/2-PARK DATED HOPPER TICKET FOR THE PRICE OF A 2-DAY/2-PARK HOPPER TICKET. This offer is strictly reserved for groups of 12 or more, for the above arrival dates and cannot be combined with any other offer. It applies to prepurchased dated tickets only. Offer non combinable with School/ Youth or Disabled groups’ speciﬁc and adapted advantages. Please consult us. 8 EMAIL: [email protected] Choose your date of visit according to the special offers. The colour of the date of visit determines the price of the tickets. MONTH November 2013 December 2013 January 2014 February 2014 March 2014 April 2014 May 2014 June 2014 July 2014 August 2014 September 2014 October 2014 November 2014 1 Sa Sa 2 3 4 5 6 Sa Su 7 8 Sa Su Su Su 9 Sa Sa 10 Su 11 12 Sa Su Sa Sa Sa Su 20 Su Sa Su Magical Weekends ADULT ADULT 1-DAY/1-PARK 1-DAY/2-PARK HOPPER 2-DAY/2-PARK HOPPER 3-DAY/2-PARK HOPPER 35 32 44 40 75 69 94 87 1-DAY/1-PARK 1-DAY/2-PARK HOPPER 35 43 74 94 44 41 53 49 93 87 118 110 31 39 67 84 31 Su Su Su Su Sa Sa Su Su MAGICAL WEEKEND PRICES MAGICAL WEEKENDS (see calendar) CHILD 39 47 83 106 CHILD ADULT (3-11 yrs.) (3-11 yrs.) DATED GROUP TICKETS (from 12 persons, adults and children) 40 37 49 45 84 78 106 99 36 32 45 40 77 69 97 87 32 28 41 36 69 62 87 78 DISABLED GROUP TICKETS (from 10 disabled persons) 36 44 75 95 32 40 69 87 28 36 62 78 SCHOOL & YOUTH GROUP TICKETS SCHOOL AND YOUTH GROUP TICKETS (from 20 persons aged 3 to 25 years old) (from 20 persons aged 3 to 25 yars old) 27 36 27 36 min. 20 min. 20 30 ”Get 1 Day free” offer from 1st July to 22nd August, 2014 (from 10 disabled persons) min. 10 min. 10 min. 10 min. 10 Su Su Su DISABLED GROUP TICKETS 1-DAY/1-PARK 1-DAY/2-PARK HOPPER 2-DAY/2-PARK HOPPER 3-DAY/2-PARK HOPPER Sa Sa Sa (from 12 persons, adults en children) 39 36 48 44 83 77 105 97 29 Sa Sa DATED GROUP TICKETS min. 12 min. 50 min. 12 min. 50 min. 12 min. 50 min. 12 min. 50 28 Su Su Su (see calendar) (3-11 yrs.) 27 Su Su REGULAR SEASON CHILD 26 Sa Su Sa Su From November 13th 2014, 2014-2015 brochure prices will apply. Su (see calendar) 25 Sa Sa Sa LOW SEASON Su 24 Su Su DATED GROUP TICKET PRICES Reservation and payment received 7 days or more before the visit date. Sa 23 Sa Sa Su Su “Kids under 12 play free” from January 1st to March 26th, 2014 22 Su Sa Sa 21 Sa Sa Su Su 19 Su Su Sa Sa Sa 18 Sa Sa Su Prices in Euros per person Su 17 Su Su Sa Sa Sa 16 Sa Su Su Su Sa 15 Sa Sa Sa Sa 14 Su Sa Su 13 GROUP CONDITIONS ✦ For payments received 14 days or less before arrival, you will have to collect your tickets at the Group Window, on the day of visit. Waiting time due to processes is to be expected. ✦ Minimum number of participants refers to the total of adult and child tickets booked for the same date of visit, and must be respected to get corresponding group rates. The number of tickets purchased per group can be made up of a combination of 1-Day/2-Parks Hopper and 1-Day/1-Park tickets in order to obtain the corresponding group rate. Cancelled or returned tickets are deducted from the number of participants and rates readjusted accordingly. ✦ Booking a group of 250 or more? Further discounts available, please ask for details. ✦ For bookings and/or payment made 6 days or less before the date of visit a supplement applies. Please ask for details. ✦ For Travel Industry Professionals these prices are commissionable. FROM € 32 per adult 1-Day / 1-Park (min. 50 tickets) CALL TO BOOK: 08448 008 200 9 CH HOOSE YOUR PRE-BOOK A MEAL PLAN AND SAVE UP TO 15% ON YOUR MEALS! 3 OPTIONS : PREMIUM, PLUS, STANDARD The Full Board Plan includes both lunch AND dinner, per person, per Disney® Park ticket booked per day, and comprises 2 meal vouchers: The 1st meal voucher recommended for LUNCH includes: ✦ For Premium or Plus options: an all-you-can-eat buffet in the Parks + 1 soft drink. ✦ For Standard option: a counter service menu + 1 soft drink. Redeemable in a large choice of counter service restaurants. The 2nd meal voucher recommended for DINNER includes: ✦ For all options, an all-you-can-eat buffet or a set menu in our table service restaurants + 1 soft drink. 3 OPTIONS : PREMIUM, PLUS, STANDARD The Half Board Plan includes ONE of your meals, lunch OR dinner, per person, per Disney Park ticket booked per day. The meal voucher includes: ✦ For all options, an all-you-can-eat buffet or a set menu in our table service restaurants + 1 soft drink. Full Board and Half Board vouchers are redeemable in a wide choice of restaurants in the resort: table service, buffet or counter service, according to the Meal Plan and option chosen. Check the opposite page for details. HOW MUCH DOES YOUR MEAL PLAN COST? SAVE UP TO 15%(1) OPTIONS PREMIUM PLUS Adult Child 3-11 yrs incl.* Full Board 76 Half Board 51 Prices in Euro per person, per day STANDARD Adult Child 3-11 yrs incl.* Adult 3-11 yrs incl.* Child 40 55 27 39 19 27 30 14 26 13 *Dedicated children’s menus. For children under 3 years, please contact us. Conditions: (1) You can save up to 15% in a selection of restaurants according to the option selected (check the grid on the opposite page). The discount is based on the value of the same menu when purchased on-site at regular price. • Meal voucher prices depend on the meal consumption date, if date falls beyond the period of validity of the brochure please contact us for the applicable prices. • The same type of Half Board or Full Board must be purchased for the entire duration of your Disney Park tickets before arrival. The vouchers are non refundable. • Meal vouchers are accepted in all restaurants of the Disney® Parks and Hotels plus in the restaurants of Disney Village® mentioned on the opposite page for their monetary value for a meal composed of a starter (for adults only), a main course, a dessert or an all-you-can-eat buffet + 1 soft drink. The difference must be paid if total exceeds the value of the voucher (see conditions in restaurants). No refund will be given if the total is less than the value of the voucher. Limited to 1 meal coupon per person per meal. • Some restaurants may be closed at certain periods. • Disney Parks valid entry tickets are required for restaurants within the Disney Parks. • Meal plan vouchers are not valid on 24th and 31st December 2013. 10 EMAIL: [email protected] We recommend you use your vouchers at the following restaurants: FOR YOUR LUNCH DEDICATED CHILDREN’S MENU AVAILABLE FOR YOUR DINNER If you choose PREMIUM or PLUS it will give you access to: Auberge dee Cendrillon Ce Traditional French cuisine Walt’s – An A American Restaurant The finest American cuisine Blue Lagoon Restaurant Exotic cuisine and seafood dishes voucher Buffalo Bill’s Wild West Show… Texan Barbecue with Mickey and Friends! 2nd seating category Disneyland® Park PLAZA GARDEN RESTAURANT International cuisine RESTAURANT AGRABAH CAFÉ Mediterranean cuisine PLUS Walt Disney Studios® Park: RESTAURANT DES STARS Inventions International cuisine (dinner only) California Grill Gril Gourmet cuisine Manhattan Manha hattan attan Restaurant Re Cosmopolitan cuisine Yacht Club b World food Walt's – An American Am m Restaurant The finest American cuisine Blue Lagoon on R Restaurant Exotic cuisine and seafood dishes Silver Spur Steakhouse Grilled meat specialities Café Mickey Traditional cuisine The Steakhouse Meat specialities Manhattan Restaurant Cosmopolitan cuisine Parkside Diner Cosmopolitan cuisine Yacht Club World food Cape Cod International cuisine Beaver err Creek T Tavern North American home cooking Hunter'ss Grill Hunter Grrill International cuisine Silver Spur Ste SSteakhouse Grilled meat specialities Plaza Garde Gardens dens Restaurant International cuisine Restaurant Agrabah Café Mediterranean cuisine Restaurant des Stars International cuisine Annette's Diner Authentic American “diner” The Grange at Billy Bob’s Country Western Saloon Texan buffet Chuck Wagon Cafe Western cuisine La Cantina Tex-Mex Tex-M specialities Crockett's Tavern Family F il cooking Fam International cuisine If you choose STANDARD BOOK AHEAD TO SECURE YOUR TABLE Meal Plans do not guarantee a table. Call our Dining Reservation Service on STANDARD it will give you access to most of the counter service restaurants in both Disney® Parks (check locations in your “Guide to the 2 Parks” once you arrive) +33 1 60 30 40 50 Max. 12 persons per booking. Please advise any special dietary requirements at time of booking. Table service Buffet Character Dining Dinner-show Disneyland® Park Walt Disney Studios® Park CALL ALL TO BOOK: 08448 008 200 SAVE UP TO 15% IN THE FOLLOWING RESTAURANTS 1st meal voucher HALF BOARD SAVE UP TO 15% IN THE FOLLOWING RESTAURANTS PREMIUM FULL BOARD 2nd meal voucher and SAVE UP TO 15% IN THE FOLLOWING RESTAURANTS FULL BOARD Disney Village® Disney® Hotels 11 OTH HER COUNTER SERVICE RESTAURANTS Great food on the go! Take your pick from a range of mouth-watering salads, pizzas, hot-dogs, burgers, pasta and sandwiches in one of our quick and easy counter service restaurants, before hurrying back to the attractions! “M Menu u 3“ Ch hild Menu 1 main course 1 side-dish 1 dessert 1 non alcoholic drink 1 main course 1 dessert 1 non alcoholic drink € 13,99 per adult (3-11 years inclusive) € 7,50 per child Take the weight off your feet and have a break – with this tasty tea-time treat, complete with souvenir mug to remind you of your visit. Visuals not contractual “TTea Time Souveeniir”” 12 S14BGUK_012013.indd 12 1 sweet treat 1 hot drink 1 souvenir mug € 7,50 per person (from 3 years) EMAIL: [email protected] 08/03/13 11:27 SCHOOL & YOUTH MEAL OPTIONS “LLuncch Men nu 3““ “S Scho ool Meal Co oup pon” 1 main course 1 side-dish 1 dessert 1 non alcoholic drink (at Billy Bob’s Country Western Saloon) in Disney Village® All-you-can-eat Tex Mex Buffet 1 non alcoholic drink € 10,99 per person € 19 per person (3-25 years inclusive). Valid for a dinner before 7pm upon reservation; the whole group must be accompanied by an adult inside the location. BREAKFAST WITH DISNEY CHARACTERS Enjoy a buffet with a selection of delicious breads, pastries, cereal, scrambled egg, fruit juice and hot drinks at Café Mickey in Disney Village®. Price: € 23 per person (from 3 years) Two sittings available: 8.00 am or 9.30 am For children under 3 years please contact us. Conditions: • Meal coupons can only be purchased in combination with your Group Park Ticket order. They are and non refundable. A minimum order of 12 meal coupons is required. • Meal coupon price depends on the meal consumption date. If this date falls beyond the period of validity of the brochure, please call us for the applicable price. • Disney® Parks valid entry tickets are required to access restaurants within the Disney Parks. • Meal coupons are accepted in most Disney Parks and Disney Village® counter service restaurants for their monetary value. The difference must be paid if the total exceeds the value of the coupon (see conditions in restaurants). No refund will be given. 1 coupon per meal per person per day. • Please check on your meal vouchers the restaurants where you can use them. During certain periods, some restaurants may be closed. All our restaurants are non smoking. For Travel Industry Professionals most of the prices are commissionable. BUFFALO BILL’S WILD WEST SHOW… WITH MICKEY AND FRIENDS! A FANTASTIC DINNER-SHOW WITH COWBOYS AND INDIANS! Rustle up an appetite to join Mickey and friends for dinner with Cowboys and Indians. Go Wild West with Buffalo Bill, Sitting Bull, Annie Oakley and the Rough Riders. Then tuck into an authentic Texan ‘Barbecue’ meal as an epic show takes to the arena. Capacity: groups from 12 to 700 persons ✦ Duration of the show: 1 hour 30 minutes ✦ Dinner-Show Prices (min. 12 persons) per adult per child* € 46 € 36 ✦ School/Youth Group Prices per student aged 3 to 25 years inclusive (min. 12 persons) € 33 ✦ Advantage : 1 free dinner-show ticket for every 20 paying guests These prices are not valid on 24th and 31st December 2013. For Travel Industry Professionals these prices are commissionable. * Children 3-11 years inclusive. Free for children under 3 years, but individual seats are not guaranteed. ✦ Practical information: • All dinner-show tickets are dated 2nd Category seating. Advance booking and payment required. • Shows every day at 6.30pm and 9.30pm, closed on Wednesdays and Thursdays, except certain dates; please ask for details. • Groups must arrive 1 hour before the start of the show; they can enjoy the free entertainment in Colonel Cody’s Saloon. • As live animals are used during the show and the cavalcades raise dust, it is not recommended for asthma sufferers or people with respiratory disorders. • Vegetarian and pork-free menus are available. Please request these menus upon arrival at the show. • Adapted children’s menu available. CALL TO BOOK: 08448 008 200 S14BGUK_012013.indd 13 13 08/03/13 11:27 DISNEY PERFORMING ARTS Disney Performing Arts OnStage ✦ Music and performance are a fundamental part of the Disney heritage and have been bringing our ‘world’ to life since Walt Disney opened Disneyland® in 1955! When walking through any Disney® Park you are very likely to come across some form of live entertainment. Each year hundreds of amateur groups showcase their talents and experience the thrill of the performance of a lifetime! What could be more exciting than performing on a Disney stage, in front of an International audience? Disney Performing Arts On Stage gives the opportunity to instrumental, vocal, dance groups & marching bands to do just that! Disney Performing Arts Workshops ✦ Disney is an internationally recognised company, at the forefront of the entertainment industry. ✦ Disney Performing Arts Workshops are founded on a strong ethos for performance development. Giving students the opportunity to reach for the stars, through hands-on sessions with Disney professionals. Emphasis is placed on key points, including performance techniques, professionalism & team work, while not forgetting Disney Magic! All aimed at reinforcing the skills required for great performances! ✦ Participation in Disney Performing Arts On Stage is subject to audition. Disney Performing Arts Workshops are subject to availability. For pricing and details for both products, please contact your preferred tour operator or Disneyland® Paris directly. + 33 1 64 74 26 57 + 33 1 64 74 31 16 [email protected] BRING EDUCATION TO LIFE AT DISNEYLAND PARIS ® DISNEY HAS DEVELOPED A WEBSITE TO MAKE SCHOOL TRIPS TO DISNEYLAND PARIS A TRULY EDUCATIONAL EXPERIENCE! www.disneylandparis4schools.com provides teachers with everything they need to organise a trip to the Resort. The site features workbooks to download aimed at 12-14 year olds (Key Stage 3). The workbooks cover a range of subjects; Art and Design, Design and Technology, ICT, Music, Physical Education, Science and Modern Foreign Languages. Each workbook provides pre-visit work, in-Resort learning and post visit assessment support. Created with the National Curriculum for England and Wales and adaptable to suit the needs of Scotland and Northern Ireland. Check our special dated ticket rates on page 9. For more information log on to www.disneylandparis4schools.com or email: [email protected] 14 EMAIL: [email protected] Booking terms and conditions These Booking Terms and Conditions set out hereinafter the terms under which Euro Disney Associés S.C.A. (hereinafter «Euro Disney») shall sell the services ordered by the client (hereinafter «Client») for a group consisting of a minimum of 12 persons or 20 persons depending on the services required (hereinafter «Services»). Euro Disney is registered in France with RCS Meaux under n° 397 471 822 and with the French Travel and Holiday Companies’ Registry under n° IM077100029; ﬁnancial guarantee supplied by BNP Paribas, 16 boulevard des Italiens, 75009 Paris, France; civil and professional liability insurance provided by AXA Corporate Solutions Assurance, 4 rue Jules Lefebvre, 75009 Paris, France. 1 - PRICES In the event of the number of participants in a group being reduced to a number lower than the minimum required, Euro Disney shall invoice for the Services reserved by Client at the tariff effectively applicable as a function of the actual number of participants. Prices have been determined on the basis of the existing economic conditions on the date of establishment of the prices on 22 November 2012. Euro Disney reserves the right to amend prices at any time before booking, subject to the Client being advised of the total cost prior to booking. Prices are subject to changes even after booking to account for a modiﬁcation or the imposition of any dues, taxes and fees on the booking or for exchange rate ﬂuctuations. Euro Disney reserves the right to alter the total amount of the booking by applying the relevant ﬂuctuation rate to the concerned element of the booking. Any increase will be notiﬁed to the Client in writing and the Client may elect to cancel or conﬁrm the booking at no charge. In any case, no such increases will be made within thirty (30) days of the group’s date of visit. 2 – RESERVATIONS – ORDERS – PAYMENTS [PLEASE CONFIRM MODIFICATIONS BELOW, WHICH HAVE BEEN MADE IN LINE WITH UK TO GROUPS CONTRACTS] Reservations and orders shall be made by phone, email or fax with Euro Disney’s Group Reservation Center using details and numbers featured in brochures or by post to the following address: Euro Disney Associés S.C.A., Group Reservation Department, BP 100, 77777 Marne la-Vallée Cedex 4, France. Reservations and orders are subject to availability. They shall be conﬁrmed by Euro Disney under the conditions hereunder depending on the type of Services reserved or ordered. 2.1 Reservations for restaurants, dinner shows, special events and/or other services requiring advance booking To conﬁrm the reservation in case of reservation made more than 42 days prior to the date of use of the Services, the Client shall send Euro Disney a copy of the contract, duly signed, 42 days at the latest prior to the date of use of the Services, accompanied by payment in Euros of a down payment of 25% of the Services reserved. The Client shall pay the balance of the amount of the reservation 30 days at the latest prior to the use of the Services. To conﬁrm the reservation in case of reservation made between 42 days and 31 days prior to the date of use of the Services, the Client shall send Euro Disney a copy of the contract, duly signed, within 72 hours from receipt, accompanied by payment in Euros of a down payment of 25% of the Services reserved. The Client shall pay the balance of the amount of the reservation 30 days at the latest prior to the use of the Services. To conﬁrm the reservation in case of reservation made within 30 days prior to the date of use of the Services, the Client shall send Euro Disney a copy of the contract, duly signed, upon receipt, accompanied by payment in Euros of the full amount of the reservation. The above terms also apply to dated group tickets where such tickets are part of the reservation made under the present article. 2.2 Reservations for dated group tickets only Reservation shall be conﬁrmed by the Client in returning to Euro Disney a copy of the contract duly signed, upon receipt of such. Payment shall be received at the latest 15 days prior to the date of arrival when postal delivery of such tickets is required. Otherwise, payment shall be made at any time, up to their collection on site, except when preferential prices are subject to payment being made within or before a particular timescale. 2.3 Orders for regular non-dated tickets, individual meal/drinks coupons, and other services not requiring advance booking In order to conﬁrm the order, the Client shall send Euro Disney a copy of the contract, duly signed, upon receipt of such, and accompanied by payment in Euros of the total amount of the order. 2.4 Payments are to be effected in Euro to the order of Euro Disney Associés S.C.A. using the means of payment indicated thereafter. Payments by cheque are accepted up to 30 days prior to the date of use of the Services. Payments by bank transfer are accepted up to 15 days prior to the date of use of the Services. Thereafter only payments by credit card shall be accepted. Payment slips received shall be attached to any payment made by cheque. Payments are to be received by Euro Disney at the latest within the periods indicated heretofore. Payment shall be sent to Euro Disney Associés S.C.A., Groups Payments, BP 132, 77777 Marne la-Vallée Cedex 4, France. We reserve the right to cancel the booking in case of failure to make any payment within the periods indicated heretofore. In such case, charges calculated on the basis of the relevant cancellation fees for each type of Services may be applied. Amounts which remain unpaid shall be subject to a late payment penalty at the European Central Bank’s latest reﬁnancing, increased by 10 points of percentage, automatically calculated as of the due date indicated on the invoice up to the effective date of payment. As provided by law, the European Central Bank’s latest reﬁnancing rate applicable during the ﬁrst semester of any calendar year shall be that in force on January 1st of the same calendar year and that applicable during the second semester shall be that in force on July 1st of the same calendar year. The Client shall be liable to pay this penalty without any prior notice being required. In addition, except in the event of receivership, compulsory liquidation or any other similar proceeding prohibiting payment on the due date, any delayed payment shall also give rise to the obligation for the Client to pay Euro Disney a ﬁxed amount of Eur 40 for recovery costs of unpaid amounts. Euro Disney however reserves the right to claim complementary compensation where it justiﬁes that recovery costs exposed are higher. In the event of payment by bank card, Euro Disney shall not be liable for the payment of bank card transaction fees due to exchange rate ﬂuctuations or to any other reason. 3 - SUPPLEMENTS Requests for supplements must be made by phone, email, fax, or by post using contact details indicated in article 2 above and received by Euro Disney’s Group Reservation Center up to three days prior to the date of arrival of the group. Supplements accepted by Euro Disney shall be conﬁrmed in writing, and shall be settled in accordance with the provisions of article 2.4 above. Unless otherwise expressly agreed upon, any request for supplements made less than 3 days prior to the date of arrival of the group shall be made on site subject to availability and must be paid for on site on the basis of the individual public tariff. 4 - SPECIAL REQUESTS Any special requests (e.g. dietary requirements), shall be speciﬁed at the time of booking. Whilst using reasonable endeavours to accommodate such requests, Euro Disney cannot guarantee or conﬁrm them unless it is speciﬁcally stated in writing. In some cases, an extra charge may be payable, which the Client will be informed of. If any member of the group has restricted mobility, special needs or care requirements, the Client shall inform Euro Disney thereof prior to booking so as to make a full assessment of how they can be addressed. 5 - DELIVERIES Only Services fully paid for more than 15 days prior to arrival are delivered by post if requested by the Client. The ﬁrst delivery shall be made at Euro Disney’s sole costs; any other delivery due to the Client, in particular in case of orders/ bookings for supplements, shall be invoiced at the tariff as speciﬁed in the applicable brochure at the date of the bookings for dated Services (art. 2.1 and 2.2.), or at the time of furniture for non dated Services (art. 2.3). Tickets may be picked up at the Group Window located on the coach park at Disneyland Paris if the Client has not requested delivery, subject to their having been paid for in full. In case of payment received less than 15 days prior to the date of use of the Services, Tickets must be picked up at the Group Window. 6 - CONDITIONS RELATING TO TICKETS Conditions of acceptation of tickets: It is the Client’s responsibility to ensure that tickets are free from any deterioration upon presentation on arrival at Disneyland® Paris. Tickets that have already been used will not been accepted at Disneyland® Paris. It is strictly prohibited to photocopy or duplicate tickets. Any fraud or attempt of fraud in using tickets will result in conﬁscation of such. 7 - RESPECT OF TIMETABLES Whenever applicable, the timetable for a reserved Service must be respected. In the event of the group being delayed, Euro Disney shall do its utmost to ensure that the Services reserved are provided as best possible, but cannot be held responsible for any issue, claim, dispute arising from the late arrival of the group or of certain members of it. 8 - CANCELLATIONS 8.1 Cancellation by the Client Conditions under which Services may be cancelled are set out in the table below, it being speciﬁed that any request for alteration of a booking shall be treated as a cancellation. Any cancellations must be notiﬁed to Euro Disney in writing using the contact details detailed or by fax to + 33 (0) 1 64 74 58 99; the date of receipt of the cancellation shall be taken as the date for the application of the cancellation fee provided for hereinafter. Failure by the Client to pay payable amounts within the periods indicated heretofore entitles Euro Disney to cancel the booking, and tickets where applicable, and apply the following fees. Any partial or full cancellation shall result in the following fee being applied on the amount of cancelled Services depending on the date of cancellation: Services cancelled Services requiring advance booking Regular Dated Dated Group Group Tickets Tickets only(2) Magical Weekend(3) From conﬁrmation to D-43 before arrival(1) 0% Non Dated Group Tickets, Individual Meal Vouchers and Services not requiring advance booking Between D-42 Between D-30 and D-31 before and D-16 before arrival(1) arrival(1) 25% 50% Between D-15 From D-2 to day and D-3 before of arrival(1) – arrival(1) “No show” 75% 100% 0% 10% 100% (1) Not including the day of arrival. (2) In order to beneﬁt from full or partial reimbursement, tickets that are not used must be returned by registered mail within ﬁfteen (15) days of the date mentioned thereon, to Disneyland Paris, Package Fulﬁllment & Ticket Services, Bâtiment Robin Hood, 77777 Marne-la-Vallée Cedex, France. Tickets that have not been cancelled in writing and/or not returned in accordance with the above, are not refundable. (3) Cancellation fees only apply if 50% or more of the tickets booked are cancelled. 8.2 Cancellations by Euro Disney In the event of a show being cancelled by Euro Disney, the sum remitted by Client shall be reimbursed. Euro Disney shall not be held responsible for any damages that might be incurred by such cancellation. 9 – ASSIGNMENT OF CONTRACT The Client shall not assign, transfer or grant its rights and obligations under the contract concluded with Euro Disney to any third party without the prior written consent of Euro Disney. It is speciﬁed that this prior written consent, which Euro Disney may refuse at its sole discretion, will be required in any event of merger, take-over, restructuring or otherwise or where it induces a change of control of the Client. 10 - COMPLAINTS Complaints which may arise during the performance of the contract must be reported immediately on the spot to the concerned service provider, in order to allow for a remedy to the situation as rapidly as possible. Such report must be made in an appropriate manner allowing the conservation of proof of the fact or event at the origin of the complaint. Without prejudice to any right of recourse, complaints which cannot be submitted on site or which have not been resolved on site in a satisfactory manner must be reported to Euro Disney at the earliest opportunity and in any case: - prior to using the Services for complaints arising prior to the date of provision of the Services, - within one month from the end of the group’s visit for complaints arising during the group’s visit. Such complaints must be addressed by any means allowing an acknowledgement of receipt to DisneylandÐ Paris, Guests Communication, by post to the following address: B.P. 100, 77777 Marne-La-Vallée Cedex 4, France, by fax on the following number: + 33 (0) 1 60 43 58 47 or by email to the following address: [email protected] The detail of the Client’s concern, the date of visit at Disneyland® Paris and the Client’s booking number must be clearly indicated in any correspondence. 11 – TRADEMARK OWNERSHIP - COPYRIGHT The Client shall not acquire any property right nor any right of use of the names, signs, emblems, logos, trademarks any other signs, other authors’ rights, industrial or intellectual property rights, belonging to Euro Disney S.C.A., Disney Enterprises Inc. or any one of their subsidiaries or afﬁliated companies. The Client shall not include the Services provided by Euro Disney as part of any other services, batch or group of services comprising services which, are likely in our reasonable opinion to harm the Disney® image. The Client is not authorized to advertise, use, give or resell the Services or offer to do so for proﬁt or otherwise or use them in connection with a competition, promotion, incentive or reward programme, business, charitable or any other similar venture without Euro Disney’s express advance written permission. The conditions set out above shall continue to apply after the expiry of the reservation contract, as well as in the event of cancellation of reservations. 12 - DECLARATIONS/GUARANTEES/LIABILITY 12.1 The Client, in its capacity as a professional operator, declares and guarantees: (i) that it meets the conditions required for the exercise of its profession in respect of the whole of the laws and regulations as applicable, including in respect of the sale and/ or organisation of tourist services; (ii) that it has subscribed to all mandatory insurance policies such as are useful and sufﬁcient to cover its professional liability. 12.2 The Client shall hold Euro Disney, its afﬁliates, and branches, safe and harmless in respect of any legal claims and any damages or compensatory interest resulting from or based upon shortcomings in the performance of obligations or of its guarantee incurred by virtue of these conditions. 12.3 The Client represents and guarantees that all members of the group comply with all internal regulations in force at Disneyland® Paris and all instructions or notices set forth in brochures or in any other document issued by Euro Disney, and that they will have a respectful and courteous behaviour while staying at Disneyland® Paris. Euro Disney reserves the right at its discretion to terminate the visit at any time if the behaviour of any member of the group is likely to cause damage, danger or distress to any of Euro Disney’s employees, subcontractors, agents, Guests or the general public. In these circumstances, Euro Disney reserves the right not to refund nor pay any compensation for such termination and to recover from the Client any costs incurred by any third party or Euro Disney itself as a result of said behaviour. 12.4 Euro Disney is responsible for the full execution of the obligations resulting from the contract with the Client, whether such obligations are performed by itself or by other service providers, without prejudice to its right of recourse against such service providers. However, Euro Disney can be exonerated from all responsibility by supplying proof that the non-performance or bad performance of the contract is either attributable to the Client, to the unforeseeable and insurmountable act or omission of a third party unconnected with the provision of contracted services or to an event of force majeure. 12.5 Certain shows, attractions, presentations, boutiques, restaurants, and associated facilities which are only open at certain seasons, may be closed, modiﬁed, delayed, or suspended, without prior notiﬁcation and without indemnity. 13 - PERSONAL INFORMATION The Client and members of the group have a right to access, to rectify, and to request removal of personal data held about them. This right can be exercised by writing to us at the following address, indicating your name, full name and address: Disneyland Paris, Marketing Department, BP 100, 77777 Marne-la-Vallée Cedex 4, France. 14 – APPLICABLE LAW AND COURT OF JURISDICTION The reservation contract shall be subject to French law. Any dispute relating to its interpretation or implementation of this Contract shall be subject to the exclusive jurisdiction of the Courts of Paris. © Disney / EURO DISNEY ASSOCIES S.C.A. French « Société en Commandite par Actions » with a share capital of Euro 203,699,718.90 registered in France with RCS Meaux under n° 397 471 822 and with the French Travel and Holiday Companies’ Registry under n° IM077100029; ﬁnancial guarantee supplied by BNP Paribas, 16 boulevard des Italiens, 75009 Paris, France; civil and professional liability insurance provided by AXA Corporate Solutions Assurance, 4 rue Jules Lefebvre, 75009 Paris, France. Licenses E.S. 1-1050371 - 1-1050381, 1-1050383 and 1-1050384, 2-1049670 and 3-1050382. Printing: Altavia. CALL TO BOOK: 08448 008 200 15 GROUP TIC CKE ET WIN NDOWS Open every day from 9am to 3pm*: Located in the Guest Parking, next to the coach parking bays. GROUP TICKET RESERVATION DEPARTMENT Open 6 days a week: Monday to Friday from 9am to 6pm* Saturday from 9am to 5:30pm* 08448 008 200 (Calls cost 5 pence per minute from a BT landline) 00 33 1 64 74 59 56 e-mail: [email protected] Information at www.disneylandparis.co.uk/groups *Opening hours are French times and are subject to change. For hotel packages, please contact your preferred Group Wholesaler, see page 6.
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