Annual Report 2011 1

Annual Report 2011
Annual Report 2011
Annual Report 2011
Mission Statement
Established in 1980, the Urban Resource Institute (URI) is committed to the identification and
reduction of major psychosocial failures impacting the economically indigent New Yorker.
Through research, advocacy, and delivery of vital human services, URI helps hundreds of
abandoned and devastated individuals move through a process of self-reclamation. After
more than 30 years of service to the community, the URI mission continues to be as vital
today as it was at its inception.
URI strives to model important social ideals resonating at the heart of our civil society. Our
values, concretely displayed through our programs, are grounded in the belief that all people,
especially the least among us, are entitled to pursue and share the opportunities of an open
Message from Chair............................................................................2
Board of Trustees.................................................................................3
About the Urban Resource Institute......................................................4
Programs and Services........................................................................5
Client Quotes.......................................................................................6
Domestic Violence...............................................................................7
Survivor Story......................................................................................8
Survivor Story......................................................................................9
Alcohol and Addiction........................................................................10
Developmentally Disabled..................................................................11
Staff Highlight....................................................................................12
Program Funding Sources..................................................................13
The 2011 URI Annual Report is a publication of the Urban Resource Institute.
Client images used in this report are representations of URI’s clients.
Message from Whittaker Mack III
Chair, Board of Trustees
Dear Friends and Supporters of Urban Resource Institute:
On behalf of the Board of Trustees, we would like to thank you for your
continued support. We have experienced another successful year at Urban
Resource Institute, reaching more than 1,700 persons in need through our
direct human services and community outreach efforts. As we acknowledge
the accomplishments of the present, we are mindful of our rich history. For the
past 32 years, the Urban Resource Institute has provided health and human
services throughout Manhattan, Brooklyn, and Queens to victims of domestic
violence, including shelter, legal, and advocacy support; services for persons
with disabilities such as housing, training, and employment programs; in addition
to programs for addiction and alcoholism. We are very proud of this work and
celebrate our past achievements.
As we recognize our history, we must also plan for our future. As with life, growth
and change is imminent, and to be best prepared, we are currently planning
several major changes at the Urban Resource Institute to remain appropriately
positioned and competitive within our industry. The Urban Resource Institute
has historically been under common leadership and shared resources with the
Addiction Research and Treatment Corporation (ARTC). With impending legislation
and environmental shifts, it is now time to change this shared structure. In the
coming year, the Urban Resource Institute will separate from ARTC and become
an independent organization. To best prepare for these significant changes and
to develop the best structure for the future, the Board of Trustees is currently
focused on a comprehensive organizational and strategic planning process. We
will evaluate operational and governance strategies and tactical positions, and we
will conduct a national search for the executive who will lead the Urban Resource
Institute. This is an exciting time for the organization. We understand these are
substantial organizational changes, and we look forward to sharing with you the
details and results in the coming months.
We encourage you to read this annual report and gain a better understanding of
our mission. For additional information about the Urban Resource Institute, please
visit our website:
Whittaker Mack III
Chair, Board of Trustees
“As with
life, growth
and change
is imminent,
and to be best
prepared, we
are currently
several major
changes at
the Urban
Annual Report 2011
Board of Trustees
Whittaker Mack III, MBA
Vice President
Chase Investment Services Corp.
JP Morgan Chase
Horace Morancie, BCE, MSc
United States Consulate General
Vice Chair
Leonard Ferguson, MBA
Empire City Subway Co. LTD.
Verizon Communications NY Inc.
Vivian Y. Bright
Business Administrator
Berean Baptist Church
Brigitte McCray
Vice President Programming: Planning, Strategy & Acquisitions
Travel Channel
Immediate Past Chair
John L. Burnett, MBA
Risk and Compliance
Platts, a division of The McGraw-Hill Companies
Corinna C. Grant
Associate Director
Volunteer Services
King County Hospital Center
Lisa A. Ross, MD
Anesthesiology, Harlem Hospital
Associate Professor of Clinical Anesthesia, Columbia University
Carmen Smith
Vice President
Creative Development and Inclusive Strategies
Walt Disney Imagineering and Parks and Resorts
Althea Vyfhuis
Senior Virology Sales Specialist
Janssen Therapeutics, Pharmaceutical Company of Johnson &
Johnson, Division of Janssen Biotech, Inc.
Renee Jordan
Executive Board Assistant
Charles F. Gergel
Attorney and Partner
Cullen and Dykman, LLP
Board Counsel
About the Urban Resource Institute
The Urban Resource Institute was established in 1980 to identify problems impacting the lives of
New York City residents and to assist in their resolution.
■ Provide shelter, job training, and legal services to families torn by violence
■ Fight chronic joblessness among persons with disabilities
■ Relocate persons with mental retardation from institutions to group residences
■ Offer outpatient treatment for alcoholism and drug addiction
■ Serve as sites for research and evaluation projects to help identify problems and find solutions
URI fulfills its mission through research, client advocacy, and the delivery of vital human services. A non-profit agency
dedicated to empowering inner city residents, URI is a multi-service resource and research organization. Today,
URI effectively delivers a broad range of health and human services to some of the city’s most severely neglected
communities. Services delivered by URI not only meet the most basic needs of customers, but help them gain the skills
and strength to move beyond their disabilities and dependencies.
Executive Staff
Lawrence S. Brown, Jr., MD, MPH, FASAM
Interim President
Deborah A. Wright, M.Ed.
Senior Vice President
Division of Resources and
Corporate Administration
Eddie Lightsey, MBA
Senior Vice President
Division of Finance
Robert E. Sage, Ph.D.
Senior Vice President
Division of Human Services
Program Directors
Lorraine Madry, D. Min
Senior Director of DV Programs
Urban Women’s Retreat
Urban Women’s New Beginnings
Kenneth McCrae, LCSW
Urban Women’s Safe Haven
Cyril Jacobs, LCSW
Urban Center for Change
Kwabena Addae, MPA
Urban Center for the Developmentally Disabled
Jennifer White-Reid, Esq.
Domestic Violence Legal Education
and Advocacy Program
Teresa Engo, LCSW
Marguerite Saunders Urban Center for
Alcoholism and Addiction Services
Rosalind Nixon, MPA
Linden House, Beny J. Primm Residence
Ferndale House
Annual Report 2011
Programs and Services
Andy Dean Photography/
The Urban Resource Institute Division of Human Services has the day-to-day management responsibility of URI’s
programs. The management staff oversees a variety of services such as providing oversight for the successful
development, start-up, and maintenance of daily operations; as well as the integration of enhancement activities for all
human services programs.
What Clients Say About Urban Resource Institute
“If I had a friend that needed help,
I would recommend this shelter.”
“Thank you for the support.”
“The staff here is helping me to
become a much stronger person.”
“I love this place. I have met
some of the most beautiful people.”
“This is a life encouraging experience.”
“I sleep so well at night now.”
“My children are happy. I feel proud
of my choice to ask for help.”
“This is my first step to know how to fight in life and always
think positive and stay positive; I’m learning how to be a
strong woman for my life.”
“I think this is a wonderful shelter. My son
and I are very happy here and feel safe.”
Rob Marmion/
“I am very safe staying here.”
Annual Report 2011
Domestic Violence Programs
The Urban Resource Institute manages four domestic violence shelters: three emergency shelters and one transitional
shelter for families needing more time to secure alternative housing.
Placement in the emergency facilities is arranged through a 24-hour hotline, where staff provides counseling, referrals,
and community outreach and education. Shelter residents are provided with comprehensive social services such as
individual counseling; support groups; childcare; vocational, educational, and recreational services; legal advocacy;
domestic violence education; and ongoing assistance to support the healing process.
For the children residing in the facilities, URI offers activities including after-school programs; on- and off-site cultural
and recreational activities; teen relationship groups; and preschool activities for the younger children. In the emergency
shelters, therapy is also provided by a qualified Child Therapist to assist children in coping with the trauma associated
with domestic violence.
2011 Program Highlights
Domestic Violence Shelters
■ Served 1,538 women and children
■ Developed rooftop playground for children complete
with eight-foot fence and matting
■ Emergency shelters operated at an average of a
96.5% utilization rate; among the highest utilization
rates in New York State
Working Women’s Internship Network ■ Provided professional and work readiness skills to
shelter residents
■ 41 Intern placements
Sixth Annual Domestic Violence Conference
■ More than 230 attendees from tri-state area
■ Held at King County Hospital in Brooklyn
■ Topics focused on the economic barriers facing
domestic violence victims
Domestic Violence Legal Education
and Advocacy Program (LEAP)
■ Served 265 clients conducting 619 total legal
■ Filed 33 immigration petitions with the U.S. Citizenship and Immigration Services
Mary’s Story:
A New Beginning
Mary fled to New York after the abuser tracked her
down at a shelter in her home state. She entered one
of the URI shelters with her children. Because Mary
did not have legal status in the U.S., she feared the
abuser, a U.S. citizen, would take her children and
have her deported back to Haiti. She was especially
concerned in light of the devastating earthquake that
occurred in Haiti in January, 2010.
While in shelter, Mary was referred to the Domestic Violence Legal Education and Advocacy Program (LEAP). After
assessing her situation, LEAP realized that Mary did not qualify for a self-petition under the Violence Against Women Act,
because she and the abuser were not married. Mary also was not eligible to apply for a U visa because when she fled
from her home state, her court cases were dismissed.
After careful review, LEAP determined that Mary qualified for Temporary Protected Status (TPS), a status designated by
the Secretary of Homeland Security recognizing that nationals of certain countries are unable to return home safely due
to temporary conditions, such as ongoing armed conflict or environmental disasters.
LEAP prepared and filed a TPS petition for Mary, which was approved. She was also granted a work permit and qualified
for medical benefits. Mary can now work and support her family.
In 2011, URI’s four shelters provided services
to 1,538 clients: 540 women and 923 children
URI domestic violence shelters were the recipients of generous donations from several
donors. These included representatives from the Major League Baseball (MLB) Players
Association, who donated tickets to a game and arranged for the children to meet the
players and receive autographs, souvenirs, and food. In addition, LINKS, a professional
group of women, made monetary donations and donated new computers, televisions,
printers, and other supplies. The NYC Department of Education, religious institutions,
college students, law students, and other individuals donated toys, women’s and
children’s clothing, gifts, televisions, school supplies, and more. A group of teenagers
called “The Giving Circle” made cash donations ranging from $100 to $2,500.
Survivor Stories
Annual Report 2011
Survivor Stories
Pattie’s Escape From Abuse
Pattie was told by her parents that a marriage had been arranged for her, which is common in their Hindu culture. Pattie
married Vin in Guyana after knowing him for only a few days. Within the first year, Pattie gave birth to a son. Vin, a U.S.
citizen, started the immigration process so that Pattie and their son could come live with him in America.
Unfortunately, when Pattie arrived to the U.S., she learned that Vin was controlling and violent. She was not allowed to
leave the home nor use the telephone. He would lock her inside the apartment, beat her with a belt, and frequently push
her around. After he held a knife to her throat and threatened to kill her, she escaped from the abuser. She stayed with
family until they pressured her to return home. The abuse continued. She escaped again and later entered a URI shelter.
Pattie participates in counseling and other supportive services at the shelter, and her self-esteem and self-confidence
have improved.
She travelled to Albany with URI staff and other
survivors for Legislative Awareness Day, and
lobbied for laws that would improve the lives of
victims of domestic violence. Pattie also received
help from the Domestic Violence Legal Education
and Advocacy Program (LEAP), because the
abuser had not completed the immigration
process. LEAP filed U visa cases for both Pattie
and her son.
National Domestic Violence Awareness Month
Once again on October 3, 2011, President Barack Obama declared October as National Domestic Violence
Awareness Month.
■ One in every four women will experience domestic violence in her lifetime.1
■ Almost one-third of female homicide victims reported in police records are killed by an intimate partner. 2
These statistics are even more sobering when we consider that domestic violence often goes unreported. With
the help of our Domestic Violence Legal Education and Advocacy Program (LEAP), research initiatives, and
Domestic Violence Seminars, we hope to put an end to this epidemic.
1. National Institute of Justice and the Centers of Disease Control and Prevention (2000)
2. Federal Bureau of Investigation, “Crime in the United States, 2000,” (2001)
Research and Evaluation Unit
Research and Evaluation informs survivors, advocates, and service providers about issues related to domestic violence.
The Unit also continues to investigate, present and publish major findings from its studies. As a result of its ongoing
work, this program has become recognized as one of the leading authorities in Domestic Violence Research within the
New York City Area. Copies of URI’s presentations and publications are available by contacting URI’s Lewis E. Bingham
National Domestic Violence Library and Clearinghouse at
Presentations of findings were made at the following conferences:
■ Posttraumatic Stress Disorder (PTSD) Symptomatology and Parenting Stress in Women Exposed to Domestic Violence,
presented at the Annual Convention of the American Psychological Association in Washington, D.C., and at the Annual
Convention of the American Public Health Association.
■ Presentation submission:
The interrelationships between domestic violence exposure, maternal PTSD, and parenting stress—
This presentation has been accepted into the Division of Trauma Psychology for 2012 American Psychological
Association Convention in Orlando.
The relationship between childhood trauma and substance use in domestic violence survivors—
This presentation has been accepted at the 2012 College on Problems of Drug Dependence Annual Scientific Meeting.
Alcoholism and Addiction Services
The Marguerite T. Saunders Urban Center for Alcoholism and Addiction Services (MS-UCAS) program is licensed by the
New York State Office of Alcoholism and Substance Abuse Services to provide out-patient chemical dependency services
to those who are dependent on alcohol and/or other drugs. The program currently provides specialized individual
counseling, group counseling, and case management, in areas related to poly-drug abuse, particularly to those who are
maintained on methadone, but who abuse alcohol and/or other drugs. Lunch is provided daily to patients attending the
program, and transportation reimbursement is provided to those who are eligible for this subsidy. Monthly Continuous
Quality Improvement (CQI) Audits and Utilization Reviews are an integral component of the program.
2011 Program Highlights
■ Provided services to approximately 71 patients.
■ MS-UCAS applied and was approved as a site to deliver Recovery Care Management (RCM) Services
to recovering substance abusers. As part of the New York Service Opportunities for Accessing Recovery
Successfully (NYSOARS), RCM’s are responsible for determining eligibility for services, screening, and
assessment, referring participants to support services with monthly follow-up to determine the status of the
■ This OASAS grant will be funded over the next four years, and is intended to improve access to treatment and
needed community and faith-based recovery support services. Approximately 50 participants were enrolled at
MS-UCAS between July and December 2011. Housing was the service most requested by participants.
Annual Report 2011
Services for the Developmentally Disabled
The Urban Center for the Developmentally Disabled (UCDD) program is contracted by the NYC Department of Health
and Mental Hygiene to provide services to individuals diagnosed as having a primary disability of mental retardation,
resulting in impairment to mental, social, and vocational functioning. UCDD trains and places consumers in unsubsidized
employment, and provides continual support, including counseling, case management, and on-site job coaching.
Services leading up to employment include Community Based Work-Site Assessment designed to evaluate consumers
in ‘real work’ settings. On successful completion, a consumer then graduates to employment; or is placed in Work
Readiness Training for additional preparation.
Once employed, job-coaching is provided to facilitate achievement of work competence, adjustment, and retention.
Consumers are provided with a daily stipend to subsidize lunch costs, and to assist with transportation to and from the
work site.
2011 Program Highlights
■ UCDD continues to experience an increase in sponsorship of consumers by the NYS Adult Career and
Continuing Education Services – Vocational Rehabilitation (ACCES-VR) formerly known as VESID. There were 20
new sponsorships as compared with 9 in 2010.
■ 11 individuals were placed in competitive employment, and all have reached the maximum retention of more
than 90 days.
■ Levels of service during 2011 were 1313, 17% above the threshold level set by the NYC Department of Health
and Mental Hygiene.
■ UCDD received the highest performance levels rating since its inception during its annual audit—5’s in all 16
categories—with no deficiencies. The program received the maximum 3 year recertification.
Urban Resource Institute Intermediate Care Facilities
URI has two Intermediate Care Facilities, Linden House and the Beny J. Primm Residence, located in the borough
of Queens, providing group home services to 25 consumers diagnosed with mental retardation ranging from mild
to profound. Fourteen consumers reside at Linden House, while 11 are housed at the Beny J. Primm Residence.
Twenty-four hour care is provided with an extensive array of services, including medical, daily living skills,
nutritional, recreational, and vocational. Consumers are transported to their day treatment, habilitation, vocational
programs, and recreational activities daily.
Individualized Residential Alternative
The Individualized Residential Alternative is home to eight consumers who were assessed as needing
an environment less restrictive than that of the intermediate facilities. These consumers receive similar
comprehensive services, but they participate more fully in their care and in the community.
Staff Highlight
Jennifer White-Reid
Program Director, Domestic Violence Legal
Education and Advocacy Program (LEAP)
Ms. White-Reid is responsible for the design, coordination, and delivery of legal
services offered to victims of domestic violence residing at URI’s shelter programs.
She received her Bachelor’s degree in Psychology from New York University and
her law degree from Fordham University School of Law.
Tell us about your position, what does your work at URI involve?
Recognizing how critical legal resources are to escaping an abusive relationship,
in 2006, URI created LEAP. The program offers victims of abuse easier access to legal support and services because we
provide free assistance on-site at the shelters. Because our clients have been forced to flee from their homes to escape
the abuse, I see how they experience trauma as a result of both the violence and homelessness. The intersection of
these two factors creates a variety of complex legal issues. We regularly advise clients on how to navigate the criminal
justice system, how to defend against a batterer seeking custody or visitation, how to apply for child support, and how
to repair credit. We also counsel and assist clients in need of help with orders of protection, divorce, public benefits,
housing court, tax problems, and immigration.
What made you commit to this particular field?
Growing up as a young African American in New York City, I witnessed first-hand how minority communities face unique
challenges. I saw how people of color are disproportionately represented in the criminal justice system and plagued by
cycles of poverty. I recognized early on that there is an urgent need for committed people of color to actively participate
in our communities to help solve these social justice problems. I have always been interested in working on issues that
impact women and children, especially domestic violence. I chose to pursue a career in law, specifically public interest
law, because it would allow me to have a greater role in shaping policies and practices, and would provide the skills to
make significant changes in people’s lives.
What has been one of your proudest accomplishments at URI?
My experience at URI has been an enriching one—both in terms of client direct services and the ability to raise
awareness of domestic violence in the community. One of my proudest accomplishments has been the mentoring
relationships we have developed with law students and college students who have interned with LEAP over the past five
years. I am particularly proud of our partnership with John Jay College’s Vera Fellows Program. We have a responsibility
to educate and train the next generation of leaders. I feel that LEAP has had a significant impact on the mentees’ career
paths, and trust that as they advance in their professions, they will share their knowledge about domestic violence with
their peers, families, and communities.
What keeps you motivated?
The resilience in our clients motivates me. Some of the stories our clients share can be overwhelming at times. I am
reminded that they lived through this experience and found a way to continue their lives and find success and happiness.
Whenever I get frustrated, I think about clients like “Marie” who overcame a history of abuse at the hands of both her
father and her husband. She is now a legal permanent resident with her own apartment and a full-time job. She calls me
every year around my birthday to wish me happy birthday and to say thank you.
Annual Report 2011
Beny J. Primm Residence
41-49 Benham Avenue
Elmhurst, New York 11373
New York State—Office for People with
Developmental Disabilities
Ferndale Individualized
Residential Alternative
145-43 Ferndale Avenue
Jamaica, New York 10031
New York State—Office for People with
Developmental Disabilities
Linden House
155-19 Linden Boulevard
Jamaica, New York 11373
New York State—Office for People with
Developmental Disabilities
Marguerite T. Saunders Urban Center For
Alcoholism and Addiction Services
937 Fulton Street
Brooklyn, New York 11238
New York State Medicaid Title XIX
Urban Center for the Developmentally Disabled
494 Dumont Avenue
Brooklyn, New York 11211
New York City—Department of Health & Mental Hygiene
Urban Women’s New Beginnings
P. O. Box 450
New York, New York 10031
State of New York—Department of Social Services
Urban Women’s Retreat
P.O. Box 804
New York, New York 10037
State of New York—Department of Social Services
Urban Center For Change
P.O. Box 120200
Brooklyn, New York 11211
State of New York—Department of Social Services
Urban Women’s Safe Haven
P.O. Box 260057
Brooklyn, New York 11226
State of New York—Department of Social Services
Monkey Business Images/
Funding Sources
Rob Marmion/
Urban Resource Institute and Affiliates
Consolidated Statements of Financial Position
December 31, 2011 and 2010
Current assets
Cash and cash equivalents Restricted cash, patients’ escrow funds Due from funding agencies Medicaid receivable, net of allowance for uncollectible
accounts of $292,055 in 2011 and $261,782 in 2010 Prepaid expenses Other current assets Total current assets Property and equipment, net Deferred financing costs, net of accumulated amortization
of $766,637 in 2011 and $741,988 in 2010 Assets whose use is limited under bond
indenture agreements, held by trustee Due from related entities
Total other assets $ 7,190,230
$ 6,244,393
$ 26,737,973
$ 27,042,319
$ 263,100
$ 26,737,973
$ 27,042,319
Liabilities and Net Assets
Current liabilities
Current maturities of long-term debt
Accounts payable and accrued expenses
Due to funding agencies
Patient escrow funds
Other current liabilities
Total current liabilities
Due to related entities
Long-term debt, net of current maturities
Net assets
Annual Report 2011
Urban Resource Institute and Affiliates
Consolidated Statements of Activities
Years Ended December 31, 2011 and 2010
Revenue and support Fee for service
Grants and contracts
Medicaid Title XIX
Billing to related entities
Patient fees
Shelter Services
Urban Center for Developmentally Disabled
Urban Center for Alcoholism Services
Intermediate Care Facilities/Individualized
Residential Alternative
General and administration
Changes in unrestricted net assets
Net assets, beginning of year
Net assets, end of year
$ 11,320,854
13,228 11,187
690,665 437,681 10,300,718
4,698,244 2,950,712
$ 6,448,973
$ 6,992,107
Urban Resource Institute and Affiliates
Consolidated Statement of Functional Expenses with Comparative Totals for 2010
Year Ended December 31, 2011
Urban Center Facilities/ Resource
for the Center for Individualized
Urban Shelter Developmentally Alcoholism
General and Development Center for
Alternative Administration URI Total
Change Eliminations
$690,665 $437,681 $4,698,244 $2,822,091 $19,385,237 $97,658 $30,963 $(101,289) $19,412,569 $19,786,154
Personnel costs
$7,773,181 $574,593 $292,566 $3,587,549 $2,550,039 $14,777,928 $ — $ — $ — $14,777,928 $14,624,129
223 — — 284,588 38,236 323,047 — — — 323,047 500,766
Data processing
— — — — 18,168 18,168 — — — 18,168 18,140
Program/client supplies
39,099 726 7,006 47,087 637 94,555 — — — 94,555 121,183
Legal and accountant
— — — — 122,231 122,231 — — — 122,231 117,428
Consumable supplies
34,426 3,879 1,099 8,041 10,658 58,103 — — — 58,103 88,623
731,328 46,840 51,420 92,550 — 922,138 — — (101,289)
820,849 864,851
82,445 13,319 13,707 24,978 4,145 138,594 — — — 138,594 133,688
Repairs and maintenance
395,773 7,000 8,913 149,777 641 562,104 — — — 562,104 698,239
Equipment expense and rental
19,399 5,334 5,620 13,645 6,868 50,866 — — — 50,866 61,482
Auto expenses
40,499 — — 71,829 2,968 115,296 — — — 115,296 122,202
18,858 2,862 189 7,004 7,195 36,108 — — — 36,108 52,203
112,288 2,734 478 14,085 15,872 145,457 — — — 145,457 140,487
713,192 — — 49,987 — 763,179 — — — 763,179 780,380
Client services
55,723 23,053 12,383 4,284 — 95,443 — — — 95,443 92,531
Depreciation and amortization 565,351 9,511 948 143,936 3,877 723,623 97,658 30,963 — 852,244 835,494
135,023 289 12,024 185,790 — 333,126 — — — 333,126 229,015
Subcontract costs
— — — — — — — — — — 188,920
Uncollectible claims
— — 30,273 — — 30,273 — — — 30,273 28,961
Staff development and recruitment
— — — — — — — — — — 877
Miscellaneous expenses
19,748 525 1,055 13,114 40,556 74,998 — — — 74,998 86,555
$10,736,556 16
75 Broad Street, 5th Floor
New York, New York 10004