WHAT THE ENTIRE SALON TEAM NEEDS TO KNOW ABOUT REDKEN CHEMISTRY Whether you are a front desk professional, stylist, shampoo assistant, or salon manager, EVERYONE should know about the benefits of REDKEN CHEMISTRY and how to offer it to all salon clients. The REDKEN CHEMISTRY service is a 2-step professional in-salon deep conditioning system that is designed to work in conjunction with the REDKEN HAIRCARE line, delivering simple solutions for specific problems and creating a total service from backbar to retail. DURING STYLIST CONSULTATION Everyone wants healthy, shiny, manageable hair! REDKEN CHEMISTRY is great for ALL CLIENTS! During the client consultation the stylist will determine what the client’s hair needs – such as strength, moisture, color protection, softness or frizz control. AT THE SHAMPOO AREA STEP 1: SHOT PHASE REDKEN CHEMISTRY offers six SHOT PHASE formulas to address common hair needs including strength, moisture, color protection, softness, and frizz control. For hair that has multiple needs, the stylist can blend up to 3 Shot Phase formulas. SHOT PHASE contains specialized ingredients that compensate for missing components in the hair due to hair distress. Using proteins, natural oils and other nourishing ingredients, SHOT PHASE supplies hair with a concentrated dose of what it needs most. The stylist will use the shot shaker to create truly customized formulas for each client. Your expertise and client consultation skills will determine what combination the hair needs most. STEP 2: SHOT PHIX After the stylist applies the customized SHOT PHASE in Step 1, the next necessary step is SHOT PHIX. This acidic spray-on lotion is formulated with REDKEN'S exclusive Interbond Conditioning System to help lock in the specialized ingredients contained in the SHOT PHASE formulas onto the hair. SHOT PHIX also reduces swelling of the hair by rebalancing the pH level and helps to seal the cuticle to leave hair in its most compact, healthy condition. The stylist will choose either 3.5 SHOT PHIX, or 5.5 SHOT PHIX depending on the hair needs. REDKEN CHEMISTRY (SALON SERVICE) REDKEN HAIRCARE (AFTER-CARE / HOME PRODUCTS) Depending on what REDKEN CHEMISTRY Shots were used during the service, there should also be a home care recommendation made to continue the benefits at home. Examples: FRONT DESK SCRIPTS CONDITIONING HAIR CUT SCRIPT EXAMPLE … “We now offer a Conditioning Hair Cut. We feature a customized deep conditioning system called Redken Chemistry, it helps provide strength, moisture, color protection, softness and frizz control. It’s especially great if you use blow dryers, curling irons, or if your hair is colored or highlighted. Our regular Hair Cut starts at $40 ($ based on the level), and the customized Conditioning Hair Cut is only $55 ($ based hair cut + $ of treatment).” BOOKING PROCEDURES A conditioning cut is scheduled for _______ . (15 min more than regular hair cut). This allows for the stylist to complete a thorough consultation, and specifically customize the REDKEN CHEMISTRY formula needed to best benefit the client’s hair. WITH COLOR OR CHEMICAL SERVICE SCRIPT “Your (stylist) is highly recommending to all of (his/her) clients that are scheduling a color or highlight service to add a REDKEN CHEMISTRY SERVICE. This is a customized conditioning system that will help from color fading, as well as replacing moisture needed after a chemical service. It’s only $_______ more, would you like to schedule this treatment today?” BOOKING PROCEDURES Option 1: No extra time is needed – write a note in “TODAY’S NOTES” the client has booked for a REDKEN CHEMISTRY SERVICE Option 2: An extra 10 – 15 minutes could be scheduled for this service SALON TEAM TRAINING: TEAM CONSISTENCY! REDKEN CHEMISTRY TRAINING WORKSHEET Employee Name:_____________________________________________ Date of REDKEN Chemistry Service: ______________________________ Name of Service Provider doing service on you: ____________________ It’s important for EVERYONE on the team to experience the service of REDKEN CHEMISTRY, to learn the customized process, and feel the difference in their hair! WHAT IS REDKEN CHEMISTRY? _____________________________________________________________________________________________ _____________________________________________________________________________________________ _____________________________________________________________________________________________ WHAT WAS YOUR HAIR DIAGNOSIS? ______________________________________________________________________________ ______________________________________________________________________________ WHAT WAS THE FORMULA USED FOR YOUR HAIR? _____________________________________________________________________________________________ _____________________________________________________________________________________________ WHAT IS THE REDKEN HOME CARE (RETAIL PRODUCTS) THAT WOULD BE GREAT TO USE AT HOME FOLLOWING THIS SERVICE? ______________________________ __________________________ _______________________ NAME THREE THINGS YOU PERSONALLY LOVED ABOUT THE SERVICE? 1. 2. 3. TURN THIS SHEET INTO (MANAGER) BY (DATE).
© Copyright 2019