Service Terms and Conditions: •This contract does not cover any parts or labor aside from those outlined on previous pages. •Service Plan must be activated on account prior to performance of any covered maintenance and repairs and/or labor discounts. •This agreement includes one (1) cleaning per contract year. This cleaning is to be performed within the contract year, during regular business hours (Monday through Friday, 8 a.m. to 4 p.m.). •IT Landes retains the right to make necessary repairs and replacements to parts NOT covered by the contract to insure the safe and optimum operation of your heating system. •All service and items not covered by the service plan will be billed at our current rates with a 10% labor discount. Service performed outside of regular business hours is subject to billing at prevailing after-hours rates. •IT Landes reserves the right to cancel this contract without notice to the customer if the customer removes automatic oil delivery from the account or arranges for oil delivery from another source. •IT Landes reserves the right to cancel this agreement if the balance on the customer’s account is over thirty (30) days. •IT Landes has the right to inspect equipment that is covered before accepting this service agreement. Any repairs required at this time must be paid by the customer. IT Landes reserves the right to refuse coverage. Sign-Up is simple... To begin coverage fill-out and sign the Service Agreement Contract form. Please return one signed copy of the contract form along with payment to: IT Landes Company 247 Main Street Harleysville, PA 19438 EMPLOYEE OWNED Please keep a copy of the signed contract and this pamphlet outlining coverage for your records. Since 1929 OIL BURNER SERVICE PLANS •IT Landes makes no guarantee of safe operation of oil burner equipment. This agreement is to maintain the customer’s equipment in general working order. •This agreement does not cover equipment failure due to: electrical failure, improper thermostat setting, a blown fuse or breaker, the burner switch in the off position, inadequate water in boiler, misuse, tampering, fire, water damage, acts of God, refusal of oil delivery, defects or leaks in piping, defects in ductwork, chimney failure, boiler unit failure, contaminated oil (when not the fault of IT Landes), lack of oil (when not the fault of IT Landes). •IT Landes shall not be liable for any direct or indirect consequential damages in any way arising out of the company’s performance or non-performance of its obligations under this agreement, including, but not limited to, injury or death of person or property, damage of any kind resulting from defects and/or failure or operation of any of heating equipment or related items covered under this agreement. •This is the entire agreement between parties. There are no promises, terms, conditions, or obligations other than those set forth herein. TRUST, QUALITY, VALUE...SINCE 1929 PLUMBING • HEATING & COOLING • FUEL OIL •The term of this agreement is one year, and will be renewed automatically at prevailing rates, unless cancelled by either party within thirty (30) days of the billing date. It is the customer’s responsibility to work with our scheduling department to have the equipment cleaned within the contract year. Should the maintenance not be performed, there will be no pro-rating or extension on the contract. •IT Landes will provide emergency services as received, based on the risk to safety, property damage and defective operation. We reserve the right to respond in that order. LANDES EMPLOYEE OWNED LANDES TRUST, QUALITY, VALUE...SINCE 1929 PLUMBING • HEATING & COOLING • FUEL OIL 215-256-4221 www.ITLandes.com 247 MAIN STREET, HARLEYSVILLE, PA 19438 PA#023382 IT Landes offers our oil delivery customers their choice of 2 maintenance plan options. Choose the one that best fits your needs. Gold Shield Base Oil Plan $255.00 Since 1929 Entitles you to the following: • Annual cleaning of the oil burner and flue pipe. • Inspection of the combustion chamber. • Installation of new air filter, oil filter and nozzle (high efficiency air filters are not included). • Our highly trained and experienced service technicians will also test and adjust your heating system to assure maximum efficiency. • Priority Service preferential scheduling should a problem arise. • Save 10% on labor if repairs are necessary on the covered oil system. • Reduced Dispatch Zone Fees should repairs be required on covered equipment. • System Replacement discount in the amount of the Gold Shield agreement cost will apply should the covered system be replaced by IT Landes. The Gold Shield Base Oil Plan covers the most important components to ensure that your oil burner continues to keep you comfortable throughout the year (preventive maintenance). Our service department will schedule the annual cleaning for your oil burner system. We will put you on our automatic list reminder system so that you never need to worry about too much time passing between cleanings. Sometimes problems do arise that require service beyond routine maintenance. As an IT Landes customer, our knowledgeable service technicians are on-call for you 24 hours a day, 365 days a year.* Gold Shield Premier Oil Plan $345.00 Since 1929 Entitles you to the following: • All benefits as outlined in the Gold Shield Base Oil Plan. • Plus... repair or replacement of the following parts at no extra charge, as needed due to normal use or wear and tear (service to be done during normal business hours unless constituting an emergency). •Air Filter (one set) (Maximum of 2) •Blower Belt •Blower Fan •Blower Motor (1 speed - 1/3 hp max.) •Blower Pulley & Shaft •Burner Coupling •Burner Fan •Burner Motor (1/6 hp maximum) •CAD Cell Assembly •Circulator Coupler •Circulator Motor (1/6 hp maximum) •Circulator Motor Mounts •Circular Relay •Delayed Oil Valve •Draft Regulator •Electrodes •Emergency Safety Switch •Fan Limit Control •Fuel Filter (one) cartridge (not the housing) •Fuel Fill Cap •Fuel Pump •Fuel Pump Gaskets •Fuel Pump Strainer •Ignition Cable •Ignition Transformer •Ignition Wires •Ignition Porcelains •Nozzle •Nozzle Adaptor •Nozzle Line •Thermostat $20.00 allowance (standard heating only) •Turbulators •Zone Valve Motor •Chamber Repairs •Coil Cleaning •Electrical Wiring •Aquastats •Stack Controls •Protector Relay Control •Primary Controls •System 2000 Manager Control •Stove Pipe Replacement •One-Piece Circulator Direct Drive •Radiant Heat and Associated Controls •Piping & Equipment in contact with heating system water including, but not limited to; circulator bearing assembly, 1 piece circulator, automatic water filler, pressure relief valve, expansion tank, flow valve, boiler drain & air vent •Air Damper Motors •Water Treatment •Fresh Air Related Problems •High Efficiency Air Filters & Replacement; includes Space Gard Aprilaire •Heat exchanger & associated parts •Coil gasket repair •Oil tank and tank piping •Humidifier Filters & Replacement; includes Aprilaire, etc •Draft Inducer Fan & Controls •Indirect Water Heater & Associated Controls •Fuel Oil Line and Blockage in Line Due to Tank Related Problems •Damage Resulting From Lack of Oil When Delivery has been delayed due to delinquency in payment, or when customer is not on automatic delivery •Problems resulting from programmable thermostats •Chimney related problems •Repairs to radiators/radiation Optional Add-Ons to Maintenance Plans Oil Fired Water Heater Option Available in conjunction with Base and Premier Plans Of parts listed, those located in main house zone only will be covered. *Exclusions listed on right. $155.00 Includes a cleaning and tune-up for your separate oil fired water heater system; to be performed at the same time as your annual burner maintenance. • Option to Include Additional Heating Zone • • • *Additional service will be billed at our discounted contract rate. Please see Terms and Conditions section. Service performed outside regular business hours is subject to billing at our prevailing after-hours rates. Exclusions - Contract does not include FULL parts or labor coverage for these parts; repairs required for these items will be at the discounted rate. No plan covers the following parts. Priority Service preferential scheduling, should a problem arise. Save 10% on labor repairs on the covered oil system. Reduced Dispatch Zone Fees should repairs be required on covered equipment. System Replacement discount in the amount of the Gold Shield agreement cost will apply should the covered system be replaced by IT Landes. Available only in conjunction with our Gold Shield Premier Oil Plan $25.00 per added zone For systems operating with two or more thermostats; includes circulator motor, circulator coupling, circulator relay, zone valve motor and thermostat ($20 allowance, heating only). No labor charges are covered, coverage is for cost only of parts outlined above. Each zone covered must be specified by listing location of thermostat.
© Copyright 2019