full job description - Invercargill City Council

JOB DESCRIPTION
Job Title
Swim Teacher
Tenure / Hours
Variable part time hours to be worked predominantly during school terms, or Casual as and
when required – as per Employment Agreement
Directorate and Work Unit
Works and Services – Aquatic Services
Responsible to
Swim School Supervisor
Responsible for
N/A
Budget Responsibilities
N/A
Delegations
As per Delegations register
Date
June 2014
ORGANISATIONAL CONTEXT
Chief
Executive
Director Works
and Services
Manager –
Aquatic
Services
Programme
Coordinator /
Assistant Manager
Plant
Supervisor
Swim School
Supervisor
Senior
Receptionist
Café Supervisor
Senior
Lifeguards
Plant Operator
Swim Teachers
Senior
Receptionist
Café Assistants
Casual Plant
Operator
Casual Swim
Teachers
Senior
Receptionist
Casual Café
Assistants
Lifeguards
Casual
Lifeguards
Senior
Receptionist
JOB PURPOSE
To provide effective, high quality ‘learn to swim instruction’ for all swim school customers, that have differing levels of ability and range of
ages from adult to infant.
You will effectively maintain good public relations in accordance with the goals and targets set by the Southland Aquatic Centre.
FUNCTIONAL RELATIONSHIPS
It is a key responsibility that relationships must be developed and maintained in such a way as to bring about a positive and respectful
response from those the team member liaises with.
EXTERNAL TO COUNCIL
WITHIN COUNCIL

Clients/public.

Other team members in your Division/Directorate.

Community groups and organisations.

Other Invercargill City Council employees.
KEY ACCOUNTABILITIES
YOU ARE SUCCESSFUL WHEN
Swim School Lessons
Ensuring high quality and consistent teaching within the Learn

to Swim programme to students at all levels of ability, and a
range of ages from adults to infants. This may also include
You able to effectively teach swimming skills to all students
regardless of ability or age.

effectively teaching and assisting disabled clients.
Records show that the majority of students achieve levels as set
down in the lesson plan.

Feedback from customers shows a high level of satisfaction and
customer complaints are minimal.

You report to work on time.
Ongoing Lifeguard and Swim Teaching training is carried out

All training standards are met and maintained.
as per instructions

You inform your manager if any training is due to expire and
Qualifications and training
renewal of this is organised promptly.
Customer Excellence
Acting as an ambassador for our Council, going above and

You are regarded as approachable, interested and friendly.
beyond to provide both internal and external customers with

You stop to listen, learn and understand when assisting customers.

Customers recognise they have received the level of support and
exceptional service at all times.
service they seek.

You take the initiative to improve work practices and to get the best
possible outcome.

Problems and complaints are acknowledged, solutions identified
and promptly acted upon

Council confidentiality policies are met when dealing with customer
information.
KEY ACCOUNTABILITIES
YOU ARE SUCCESSFUL WHEN
Teamwork
Working together as a team to get the job done

You willingly share your knowledge and experience.

Communication is open, honest, appropriate and considerate.

You demonstrate positivity and respect, and support and care for
your colleagues.

You demonstrate initiative and commitment to team objectives,
actively participating in group activities.

You are open and receptive to change.

You challenge yourself and others to make it better.

You maintain confidences and avoid hurtful gossip.

Training and development needs are identified, agreed with direct
Professional Development – self
Identifying areas for personal and professional development.
line manager and implemented annually.
Civil Defence Emergency Management
Assisting Council in preparing for and responding to an

emergency.
After establishing the safety of members of your household, you
may be assigned duties to assist Council and/or Emergency
Management Southland in an emergency.
Health and Safety
Taking all practicable steps to ensure personal safety and the

safety of others while at work, in accordance with Council’s
Health and Safety policies, procedures and systems.
You understand and consistently meet your obligations under
Council’s Health and Safety policy/procedures.

You actively encourage and challenge your peers to work in a safe
manner.

Effort is made to strive for best practice in Health and Safety at all
times.
Other Duties
From time to time you may be required to undertake duties in

addition to those outlined but which fall within your capabilities
You respond positively to requests for assistance in own and other
areas, demonstrating adaptability and willingness.
and experience.
Looking for opportunities to improve systems, processes and

You suggest new ideas and make refinements to systems,
work practices – both within your own position and the
processes and work practices within your own role, and make
organisation as a whole.
suggestions for improvement to the organisation as a whole.
NOTE: The above performance standards are provided as a guide only. The precise performance measures for this position will need
further discussion between you and your manager as part of the performance development process.
PERSON SPECIFICATION
This section is designed to capture the expertise required for the role at the 100% fully effective level. (This does not necessarily reflect what
the current job holder has). This may be a combination of knowledge / experience, qualifications or equivalent level of learning through
experience or key skills, attributes or job specific competencies.
ESSENTIAL
Education and
Qualifications

DESIRABLE
NZ ASTA (New Zealand Assistant Swim
Teacher Award) or ability to obtain.

National Lifeguard Award or ability to obtain.

First Aid Certificate or ability to obtain.
Knowledge, Skills and

Ability to lead o group of pre-schoolers.

Previous experience in learn to swim teaching.
Experience

High level of customer relations and

Experience working with children in a coaching
communication skills.
Personal Qualities
role.

Ability to relate to people across all age ranges.

Ability to communicate in a non-threatening, helpful and friendly way.

Exhibit personal attributes/behaviours that will encourage customers to return to Splash Palace e.g.
friendliness, enthusiasm and professionalism.

Ability to respond effectively in emergencies.

Team player.
CHANGES TO JOB DESCRIPTION
This Job Description may be reviewed as part of the preparation for your annual performance review.
Acknowledged / Accepted:
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Employee
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Date
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Manager
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Date
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