Fundraiser - Free Tibet

Post details
Job title:
Reports to:
Senior Fundraiser
Key relationships:
Director, Finance Manager, Finance Assistant, Digital Officer, Campaigns Assistant,
Executive Assistant, fundraising volunteers
Working hours:
35 hours per week
Starting salary:
Post summary
Free Tibet is seeking an energetic fundraiser to join our London team. We are just starting to implement a
new three-year strategy and are looking for someone able to take on new initiatives as well as established
fundraising streams.
The successful applicant will take on a wide range of activities, including supporter care, the Free Tibet
shop, the annual raffle and community fundraising. S/he will also be involved in producing the magazine,
organising events, supporter communication and supporter data management. It will often be the case
that the Fundraiser will need to manage competing priorities, ensuring deadlines are met. S/he will also
manage the fundraising team’s volunteers.
Free Tibet
Our vision is a free Tibet in which Tibetans are able to determine their own future and the human rights of
all are respected. Free Tibet campaigns for an end to China's occupation of Tibet and for international
recognition of Tibetans' right to freedom. We mobilise active support for the Tibetan cause, champion
human rights and challenge those whose actions help sustain the occupation.
Free Tibet is a not-for-profit, UK-registered company and bound by Companies Act 2006. The UK Charity
Commission deems our activities as political and, therefore, we do not have charitable status.
Free Tibet’s income, approximately £400k per annum, is secured primarily through regular committed
giving (Direct Debits). Increasing the number of regular givers is currently a strategic priority. We are also
increasing our online income and plan for this to be a growth area. Our online shop already generates
more than 10% of our annual income.
Job description
Key responsibilities
Supporter care:
The Fundraiser will be responsible for managing the processing of new supporters. This will include
ensuring that the details of all new supporters are accurately input to the database and that welcome packs
are sent out. The Fundraiser will also take an active role in communicating with supporters.
In addition, the Fundraiser will be responsible for the renewals and reactivations programme. This includes
sending out emails and letters in accordance with our communication schedule.
The Fundraiser will be responsible for the Free Tibet shop. This will include processing orders, maintaining
financial and stock records, responding to customer queries, updating the shop website and promoting
products on Facebook, Twitter and through e-mail campaigns. Some tasks may be carried out by
colleagues or volunteers under the Fundraiser’s supervision. The Fundraiser will also research new items
and designs for merchandise ranges and liaise with suppliers.
The Fundraiser will assist the Senior Fundraiser with the production of fundraising material for the
magazine, including drafting/sourcing copy for their own areas of responsibility. The Fundraiser will also be
responsible for the cover letter, data selection and management of inserts. This will include researching
placement partners, liaising with placement partners and tracking stock.
The Fundraiser will be responsible for the delivery of the annual raffle. This will include sourcing suitable
prizes, communicating with donors (including contracts), communicating with any relevant licensing bodies,
advising the Director of any legal obligations relating to the raffle, processing ticket returns and
communicating with the winners. The Fundraiser will also be responsible for the design of the tickets and
general promotion of the raffle.
Community fundraising:
The Fundraiser will work with the Campaigns Assistant to manage and support our network of local groups.
This will include developing and launching a new virtual fundraising event which local groups and individual
supporters will then be able to host as a way of raising funds for Free Tibet.
The Fundraiser will also work with the Campaigns Assistant to plan and manage our presence at festivals
over the summer. This will include attending in person and being responsible for the fundraising elements.
Annual event:
The Fundraiser will be responsible for planning and promoting our annual supporter event. This will
include liaising with suppliers, communicating with supporters and managing any fundraising content on
the evening e.g. merchandise stall /donations.
General responsibilities
Supporter communication:
The Fundraiser will assist with general queries from supporters and take primary responsibility for
responding to queries regarding their areas of responsibility.
Supporter data management:
The Fundraiser will be responsible for maintaining Free Tibet’s supporter records and ensuring that all new
data and any amendments are input correctly. Some tasks may be carried out by colleagues or volunteers
under the Fundraiser’s supervision.
Volunteer supervision:
The Fundraiser will be responsible for recruiting, training and supervising all fundraising volunteers.
The Fundraiser may also be required to take on additional duties as required.
In the event of holidays or the absence of fundraising colleagues, the Fundraiser may be required to assist
with other specific tasks and the supervision of additional volunteers.
Person specification
Experience in fundraising, including supporter services or direct marketing;
Demonstrable experience in an office environment performing a range of administrative activities;
Ability to work with little supervision, to take initiative and to manage competing deadlines;
Demonstrable experience using Microsoft Office, including Excel, Word and Outlook;
Excellent organisational skills;
Attention to detail;
Excellent communication skills, including the ability to write clear and persuasive copy and to
communicate effectively over the telephone with committed supporters;
Experience using a database;
Numeracy skills;
Ability to work effectively in a team;
Flexible and adaptable approach to work;
Commitment to Free Tibet’s mission.
Ability to interpret data, for the purpose of drafting reports to monitor fundraising activities;
Knowledge of FileMaker Pro;
CMS knowledge;
Interest in Tibet and/or human rights;
Advanced knowledge of Microsoft Excel.
Application process
You can return your completed application form by email to [email protected] or by post to
28 Charles Square, London N1 6HT.
The deadline for applications is 10:00 a.m. on Monday 9 March 2015.
Interviews will take place during the week commencing 16 March 2015.