JOB INFORMATION PACK Fundraiser Post details Job title: Fundraiser Reports to: Senior Fundraiser Key relationships: Director, Finance Manager, Finance Assistant, Digital Officer, Campaigns Assistant, Executive Assistant, fundraising volunteers Working hours: 35 hours per week Starting salary: £21,000 Post summary Free Tibet is seeking an energetic fundraiser to join our London team. We are just starting to implement a new three-year strategy and are looking for someone able to take on new initiatives as well as established fundraising streams. The successful applicant will take on a wide range of activities, including supporter care, the Free Tibet shop, the annual raffle and community fundraising. S/he will also be involved in producing the magazine, organising events, supporter communication and supporter data management. It will often be the case that the Fundraiser will need to manage competing priorities, ensuring deadlines are met. S/he will also manage the fundraising team’s volunteers. Free Tibet Our vision is a free Tibet in which Tibetans are able to determine their own future and the human rights of all are respected. Free Tibet campaigns for an end to China's occupation of Tibet and for international recognition of Tibetans' right to freedom. We mobilise active support for the Tibetan cause, champion human rights and challenge those whose actions help sustain the occupation. Free Tibet is a not-for-profit, UK-registered company and bound by Companies Act 2006. The UK Charity Commission deems our activities as political and, therefore, we do not have charitable status. Free Tibet’s income, approximately £400k per annum, is secured primarily through regular committed giving (Direct Debits). Increasing the number of regular givers is currently a strategic priority. We are also increasing our online income and plan for this to be a growth area. Our online shop already generates more than 10% of our annual income. JOB INFORMATION PACK Fundraiser Job description Key responsibilities Supporter care: The Fundraiser will be responsible for managing the processing of new supporters. This will include ensuring that the details of all new supporters are accurately input to the database and that welcome packs are sent out. The Fundraiser will also take an active role in communicating with supporters. In addition, the Fundraiser will be responsible for the renewals and reactivations programme. This includes sending out emails and letters in accordance with our communication schedule. Merchandise: The Fundraiser will be responsible for the Free Tibet shop. This will include processing orders, maintaining financial and stock records, responding to customer queries, updating the shop website and promoting products on Facebook, Twitter and through e-mail campaigns. Some tasks may be carried out by colleagues or volunteers under the Fundraiser’s supervision. The Fundraiser will also research new items and designs for merchandise ranges and liaise with suppliers. Magazine: The Fundraiser will assist the Senior Fundraiser with the production of fundraising material for the magazine, including drafting/sourcing copy for their own areas of responsibility. The Fundraiser will also be responsible for the cover letter, data selection and management of inserts. This will include researching placement partners, liaising with placement partners and tracking stock. Raffle: The Fundraiser will be responsible for the delivery of the annual raffle. This will include sourcing suitable prizes, communicating with donors (including contracts), communicating with any relevant licensing bodies, advising the Director of any legal obligations relating to the raffle, processing ticket returns and communicating with the winners. The Fundraiser will also be responsible for the design of the tickets and general promotion of the raffle. Community fundraising: The Fundraiser will work with the Campaigns Assistant to manage and support our network of local groups. This will include developing and launching a new virtual fundraising event which local groups and individual supporters will then be able to host as a way of raising funds for Free Tibet. The Fundraiser will also work with the Campaigns Assistant to plan and manage our presence at festivals over the summer. This will include attending in person and being responsible for the fundraising elements. Annual event: The Fundraiser will be responsible for planning and promoting our annual supporter event. This will include liaising with suppliers, communicating with supporters and managing any fundraising content on the evening e.g. merchandise stall /donations. JOB INFORMATION PACK Fundraiser General responsibilities Supporter communication: The Fundraiser will assist with general queries from supporters and take primary responsibility for responding to queries regarding their areas of responsibility. Supporter data management: The Fundraiser will be responsible for maintaining Free Tibet’s supporter records and ensuring that all new data and any amendments are input correctly. Some tasks may be carried out by colleagues or volunteers under the Fundraiser’s supervision. Volunteer supervision: The Fundraiser will be responsible for recruiting, training and supervising all fundraising volunteers. The Fundraiser may also be required to take on additional duties as required. In the event of holidays or the absence of fundraising colleagues, the Fundraiser may be required to assist with other specific tasks and the supervision of additional volunteers. JOB INFORMATION PACK Fundraiser Person specification Essential: Experience in fundraising, including supporter services or direct marketing; Demonstrable experience in an office environment performing a range of administrative activities; Ability to work with little supervision, to take initiative and to manage competing deadlines; Demonstrable experience using Microsoft Office, including Excel, Word and Outlook; Excellent organisational skills; Attention to detail; Excellent communication skills, including the ability to write clear and persuasive copy and to communicate effectively over the telephone with committed supporters; Experience using a database; Numeracy skills; Ability to work effectively in a team; Flexible and adaptable approach to work; Commitment to Free Tibet’s mission. Desirable: Ability to interpret data, for the purpose of drafting reports to monitor fundraising activities; Knowledge of FileMaker Pro; CMS knowledge; Interest in Tibet and/or human rights; Advanced knowledge of Microsoft Excel. Application process You can return your completed application form by email to [email protected] or by post to 28 Charles Square, London N1 6HT. The deadline for applications is 10:00 a.m. on Monday 9 March 2015. Interviews will take place during the week commencing 16 March 2015.
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