Systems Engineer - Cleveland Municipal Court

General Division-Job Posting
Job Title:
Systems Engineer II
Salary Grade:
Department: Information Technology
Reports To: Deputy Director of IT
FLSA Status: Exempt
10
Salary: $66,093-$79,310
Date Created: May 2015
Date Revised:
POSITION SUMMARY
Design, implement, troubleshoot, analyze and maintain the hardware and software
Infrastructure of internal and external customer environments; including network connectivity
and utilization, Windows server administration, virtualization, performance tuning, backup and
restore. Assist in programming needs for various software platforms and assists Program
Analysts as needed. Identifies, researches, and resolves technical problems. Familiar with a
variety of the field's concepts, practices, and procedures. Relies on experience and judgment to
plan and accomplish goals. Performs a variety of complicated tasks, and provide support for
escalated trouble tickets. Primary focus is to insure that hardware and software compatibilities
are maintained while assisting other department engineers in a comprehensive fashion.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. A System Engineer provides investigation, diagnostic testing and repair of hardware,
software, and infrastructure systems and helps insure enterprise compatibility.
2. Responsible for the planning and engineering of an organization's systems
infrastructure. Includes the implementation and design of hardware and software.
3. Monitor the performance of systems. Troubleshoot and resolve computer and
telephony related issues.
4. Maintain software applications, operating systems, and regular maintenance of
software platforms.
5. Assist in virtualization and containerization (e.g., VMware, Virtual Box).
6. Provide a comprehensive approach to maintaining hardware and software systems by
working closely with software programmers and infrastructure specialists.
7. Provide quality service that continuously improves, that meets or exceeds public
expectations, and that ensures all are treated with courtesy, dignity and respect.
The above statements are intended to describe the general nature and level of work
being performed by individuals assigned this classification. They are not an exhaustive
list of all job duties performed. Other duties may be assigned.
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General Division-Job Posting
Job Title:
Systems Engineer II
Salary Grade:
Department: Information Technology
Reports To: Deputy Director of IT
FLSA Status: Exempt
10
Salary: $66,093-$79,310
Date Created: May 2015
Date Revised:
SUPERVISORY RESPONSIBILITIES
None.
KNOWLEDGE, QUALIFICATIONS, SKILLS and ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or
ability required. Alternative qualifications may be substituted if sufficient to perform the
duties. Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions.
1. Three years of experience administering Active Directory in a Windows Server 2003 or
later environment.
2. Must have knowledge/understanding of at least 4 of the following: wide area networks,
Windows Server administration, Windows desktop and server patching best practices,
VoIP, audio/video recording equipment, video conferencing equipment.
3. Excellent network troubleshooting skills.
4. Ability to organize and prioritize duties.
5. Good written and verbal communication skills.
6. Technical, analytical and interpersonal skills required.
7. Knowledge of programming languages and methodologies.
8. Experience with SQL scripting.
9. Experience with automation software.
EDUCATION and/or EXPERIENCE
Bachelor’s Degree in Computer Science, Information Technology, or related field from an
accredited four year college, university, or vocational school is required, or six years of full-time
paid experience in IT/IS.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job.
Reasonable
accommodations may be made to enable qualified individuals with disabilities to perform the
essential functions of the position. Must be able to push and pull up to 75 pounds and lift and
carry 15-20 pounds on a regular basis.
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General Division-Job Posting
Job Title:
Systems Engineer II
Salary Grade:
Department: Information Technology
Reports To: Deputy Director of IT
FLSA Status: Exempt
10
Salary: $66,093-$79,310
Date Created: May 2015
Date Revised:
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable accommodations
may be made to enable individuals with disabilities to perform the essential functions.
COURT EXPECTATIONS of EMPLOYEE
In accomplishing the responsibilities of this position, the Court expects that the employee will adhere to
the mission and values of the Court as well as all Court policies and procedures. In addition, while
carrying out the duties of this position, the employee is expected to model high ethical conduct on and
off the job, and exhibit a professional and respectful demeanor with all Court employees.
Qualified applicants may be required to submit to testing and provide writing samples. Proof of
education and employment references will be required before final interview. Employment
predicated upon successful completion of criminal record check, drug testing and 180-day
introductory period.
APPLICATION PROCEDURE:
Please complete an on-line application. Applications and resumes will only be accepted
through the on-line process. Position will remain open until filled.
Visit our website: www.cmcoh.org.
Equal Opportunity Employer – Smoke-free and Drug-free Workplace
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