Developing a Culture of Safety in Health Care: The Benefits of Becoming a High Reliability Organization June 24, 2015 8:30 a.m. to 4:30 p.m. Merten Hall, Room 1202 George Mason University, Fairfax, Virginia Recent Institute of Medicine reports, including the 1999 report “To Err is Human,” have drawn attention to the continued need to address safety and quality issues in health care. High reliability organizations (HROs) are able to reduce errors through culture changes and technology while working in an inherently high-stress, high-tempo environment. Dr. Baha Inozu is the co-founder and principal of NOVACES LLC, a management consulting firm that implements performance improvement and project management methodologies. This one-day workshop, designed for hospital middle managers and nurse educators, will provide a basis for understanding how adopting HRO operational practices can help create a culture of safety, reduce the number of errors, and meet safety, quality, and efficiency goals. • Led by HRO experts Baha Inozu and Dr. Daved van Stralen • Learn processes that can reduce system failures • Learn how to effectively respond to failures • Learn how a safety culture encourages accountability at all organization levels Dr. Daved van Stralen is an assistant professor in the department of pediatrics at Loma Linda University School of Medicine in Loma Linda, California. Mark Crafton is the executive director of communications and external relations for The Joint Commission. • Learn how to develop an effective safety culture survey to assess safety factors Registration is $300, and participants can earn one CEU. Questions? [email protected] Registration Link: chhs.gmu.edu/academic-outreach W. Earl Carnes was U.S. Department of Energy (retired) senior advisor for high reliability and liaison with Institute of Nuclear Power Operations.
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